244 Operational Support jobs in Ireland

Operational Support Manager

Clondalkin, Leinster €45000 - €80000 Y Pandora

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Job Description

Contract: Permanent

Location: Dublin Region

We are currently seeking a proactive, results-driven individual to support the delivery of our retail goals. If you thrive on driving sales through people leadership, responding to business needs and driving action, and proactive problem-solving, then we'd love to hear from you.

In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.

The role
The Mobile Store Manager is a dynamic role that will require the successful candidate to be both proactive in problem-solving and flexible, responding to business needs.

The role will be a combination of providing on-the-ground management cover in stores and proactively working with RSMs/DSMs to identify opportunities to drive commercial results across the division.

What To Expect From The Role
The role will focus on three key elements and support the division with specific focus areas across these three:

  • Revenue Driving: Supporting key stores in driving increased revenue. Supporting and motivating the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs while setting an example in exemplary customer service.
  • Operational and Customer Service Excellence: Implementing and leading on operational excellence in stores across the division. Having a strong retail floor presence, educating and influencing the store to deliver customer service excellence.
  • People Focus: Onboarding and inducting store management and driving excellence in people management and development across the division. Providing management cover in key stores where there are vacancies, resource gaps, or holiday cover is needed.

The successful candidate
This role will require flexibility and proactivity. Therefore, the ideal candidate will be a highly capable people leader and a passionate team player who will drive results in ambiguous circumstances.

Prior store manager experience will set the candidate up to make an impact quickly. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring, and delivering in their role.

An ideal candidate will have:

  • Ability to travel and drive extensively across the division
  • Understanding that you may need to be away from home during the week occasionally
  • Proven experience in driving sales and profitability in a top-turnover store, potentially in a multi-site or dual-site role
  • Operational excellence
  • Ability to understand the importance of Pandora's local and global business strategy, with the ability to translate these into effective store, regional, and divisional KPIs
  • Experience in using data to identify trends, issues and root causes, and the ability to take action to deliver when such opportunities are identified
  • Strong relationship and communication skills to foster collaborative teamwork
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • Ability to deliver results and drive success in uncertain or ambiguous situations

Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

  • A highly competitive salary
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved)
  • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
  • Generous employee discount
  • Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
  • Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more
  • Parties, incentives and gifts throughout the year

If you are looking for a new challenge and feel you have the relevant skills then don't miss out Please click
apply
to submit your application.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

  • If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

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Administrative Support Officer

Letterkenny, Ulster €35000 - €45000 Y Kytun

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Job Description

Kytun is a leading manufacturer of premium aluminium roofing and rainwater systems. We are committed to quality, efficiency, and continuous improvement across all areas of our business. To support our production and management teams, we are seeking a detail-focused Administrative Support Officer to join our growing company.

Role Overview:

This is a cross-functional role providing vital administrative support to the Finance, Sales, Purchasing, and Production teams. The successful candidate will be responsible for a range of admin tasks to ensure smooth operations and effective communication across the business.

Key Responsibilities:

  • Provide day-to-day administrative support to multiple departments.
  • Assist the Finance Team with invoice processing, document filing, and basic data entry.
  • Support the Sales Team with order processing, customer communications, and CRM updates.
  • Help the Purchasing Team with PO tracking, supplier follow-ups, and order confirmations.
  • Aid the Production Team with production paperwork, job cards, and scheduling updates.
  • Maintain accurate records, logs, and filing systems (digital and physical).
  • Prepare internal reports and documentation as required.

Requirements:

  • Previous experience in an administrative or office support role (essential).
  • Strong organisational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Excel (formulas, lookup, basic data manipulation)
  • High attention to detail and a proactive attitude.
  • Ability to work across multiple departments and manage competing priorities.

Desirable:

  • Experience using ERP or CRM systems.
  • Familiarity with manufacturing or logistics environments.

What We Offer:

  • Competitive salary based on experience.
  • Training and development opportunities.
  • A supportive and friendly working environment.
  • The opportunity to contribute to meaningful improvements within the company.

Job Type: Full-time

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • On-site parking

Work Location: In person

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Scheduling/Administrative Support Officer

Limerick, Munster €24000 - €93600 Y G4S

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Job Description

Exciting Opportunity at: G4S Secure Solutions Ireland

Position: Scheduling/Admin Support Officer

Location: Work from our Ballymount, Limerick, or Cork Offices

Basic Pay: €15.41 per hour

Hours: 40 per week

Schedule: Monday - Friday, Weekend and shift work may be required to meet requirements

Your Role

The Scheduling/Admin Support Officer will be responsible for ensuring the efficient and effective scheduling & headcount management of staff within a designated portfolio, providing excellent customer service to both internal and external stakeholders.

This role is central to ensuring smooth project delivery and alignment with G4S Secure Solutions Ireland's commitment to operational excellence, client satisfaction, and continuous improvement.

Key Areas of Responsibility
  • Scheduling and Planning:

  • Develop and maintain accurate and up-to-date schedules for all staff.

  • Ensure 100% coverage of all contracted and temporary hours.
  • Manage, in conjunction with key account manager, holiday planning and absence management processes.
  • Proactively address unplanned absences and last-minute scheduling changes.
  • Administrative Support:

  • Utilize scheduling databases to maintain accurate information.

  • Generate timely and accurate reports.
  • Collaborate with the wider Operations Team to ensure schedule alignment with operational requirements.
  • Customer Service:

  • Respond to workforce inquiries regarding schedules and work assignments.

  • Make outbound calls to fill last-minute shifts or address scheduling issues.
  • Ensure compliance with internal, external, and legal regulations.
  • Teamwork and Collaboration:

  • Foster strong working relationships with colleagues across different departments.

  • Share best practices and contribute to a positive team culture.
  • Undertake additional tasks as required to support business objectives.
About You
  • Strong organizational and planning skills.
  • Excellent attention to detail and accuracy.
  • Proficiency in relevant scheduling and administrative software desirable but training will be provided.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Flexibility to work evenings and weekends as required.
  • A customer-focused approach.

What's on offer:

Recognition Programme awards

Long service awards

Star of the month awards

Pension Scheme

Employee Assistance Programme:

Legal Assistance

Financial Assistance

Consumer Advice

Career Guidance

Life Coaching

Mediation

Support for Non-Irish Nationals & their Families

Health Advice, including Physio, Podiatrists and Dietitians.

Advice on practical, day to day issues and services

Ready to Take the Next Step? If you're excited by the prospect of a challenging and fulfilling career with G4S, apply today and start your journey with one of the world's leading security providers. We can't wait to hear from you

G4S Secure Solutions Ireland is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace for all.

If a suitable match is found our talent acquisition team will be in touch to discuss further.

LI-SP3
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Accounts and Administrative support

Waterford, Munster €20000 - €25000 Y Pixiu Business Development LTD

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Job Description

Accounts and Administrative support - Accounting Department in Ireland.

Company name: 2G Business Limited branch.

  • Summary of Position:

We have an exciting opportunity for an enthusiastic person to join our Accounts team.

This role is a permanent position of 33 hours per week based at our office in Waterford City.

Ideally candidates will have an accounting qualification, good attention to detail, the ability to manage their own workload and have proficient PC skills, particularly with using MS Excel. Minimum 1 years' experience is required. Full training will be provided.

  • Key Responsibilities

Invoice Processing: Screening invoices to ensure that they are accurate and correctly formatted. Accurately process supplier invoices in Surf accounting software, ensuring correct filing, approval, and timely entry into the financial system.

Payment Processing: Prepare and record supplier payments ensuring adherence to payment terms.

Office records: Coordinate document organisation and retrieval. Maintain and update our online filing systems

Supplier Account Management: Maintain and update supplier records in line with compliance guidelines, resolving discrepancies and managing queries efficiently.

Reconciliation: Regularly reconcile supplier statements to ensure accuracy and resolve any outstanding issues or disputes.

Communication: Liaise with internal departments and external suppliers to resolve any payment or invoicing issues promptly. Send regular creditors reports.

Compliance: Ensure all activities comply with the company's policies, procedures, and relevant financial regulations.

Assist the Accounts team with preparing month end and management reports

  • Qualifications and Skills:

Experience: Previous experience in a purchase ledger or accounts payable role is preferred.

Education: A-levels, diploma, or equivalent qualification in accounting, finance, or business administration.

IT Skills: Proficiency in accounting software (e.g., Clearbooks, Sage, Xero) and strong Microsoft Excel skills (e.g., VLOOKUP, pivot tables).

Attention to Detail: High level of accuracy in data entry and reconciliation work.

Communication: Excellent verbal and written communication skills with the ability to handle supplier queries professionally.

Problem-Solving: Strong analytical skills with the ability to identify and resolve discrepancies.

Time Management: Ability to work under pressure, prioritize tasks, and meet deadlines.

  • Working hours:

Monday: 9h00 to 16h30

Tuesday: 9h00 to 16h30

Wednesday: 9h00 to 16h30

Thursday: 9h00 to 16h30

Friday: 9h00 to 12h00

Job Types: Part-time, Permanent

Pay: €20,000.00-€25,000.00 per year

Expected hours: 33 per week

Benefits:

  • Company events
  • Company pension
  • Sick pay

Education:

  • Leaving Certificate (preferred)

Experience:

  • Administrative: 2 years (preferred)

Language:

  • French (preferred)

Work Location: In person

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Administrative & Customer Support Executive

Tipperary, Munster €30000 - €40000 Y The Lunch bag

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Job Description

Location: Nenagh HQ

Hours: Monday - Friday, 8:00am - 4:30pm

The Lunch Bag is Ireland's leading school meals provider, delivering over 100,000 healthy lunches to children every day. We're now looking for an Administrative & Customer Support Executive to join our friendly team in Nenagh.

In this role, you'll be the first point of contact for parents, answering queries about our lunches and our app. You'll also provide vital admin support to keep things running smoothly at HQ. You'll need to be confident in writing clear, professional emails, able to defuse situations with empathy, and enjoy helping people.

We're not just after skills - we want someone who'll be a great fit for our team: reliable, positive, and sound.

What you'll do:

Answer parent queries by phone and email.

Provide support on how to use our app.

Handle issues calmly and professionally.

Provide general admin support to the HQ team.

What we're looking for:

Strong written and verbal communication skills.

Previous experience using Microsoft Office, particularly Excel.

Patience and problem-solving ability.

A team player who brings good energy to the workplace.

What we offer:

Salary based on experience.

Free hot lunches every day.

23 days annual leave.

On-site parking.

A friendly and supportive team environment.

If this sounds like you, we'd love to hear from you.

Apply today and be part of The Lunch Bag family.

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Administrative & Finance Support

€30000 - €35000 Y Dyno Rod

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Job Description

About the Role:

We are seeking a proactive and organised individual to join our team in an Administrative & Finance Support role. This position is ideal for someone with strong attention to detail and a passion for keeping operations running smoothly.

Key Responsibilities:

  • Process employee timesheets and assist with payroll queries
  • Manage petty cash, weekly lodgements, and cash sales
  • Upload supplier invoices to Sage and maintain financial records
  • Handle email correspondence and order office supplies
  • Answer incoming calls and provide professional customer service
  • Set up jobs in the CRM and send CCTV reports via Itouch

Requirements:

  • Excellent organisational and communication skills
  • Ability to multitask and work independently
  • Experience with Sage or similar accounting software (preferred)
  • Previous admin or finance experience (preferred)

Benefits:

  • (Insert benefits such as pension, paid holidays, training, etc.)
  • Supportive team environment

Opportunities for growth and development

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Work Location: In person

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Customer Support

Galway, Connacht Pel Group

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Job Description

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting for a Customer Support/ Sales Specialist, to work at our head office in Galway to play a critical role in maintaining and providing resources to the growing number of customer clients internationally.

Responsibilities

  • Develop good business relationships with new and existing customers.
  • Processing customer purchase orders and enquiries.
  • Manage and process customer enquiries by both phone and email.
  • Identify opportunities to up and cross sell products as per customer requirements.
  • Inform customers on the technical benefits of our products.
  • Work and support external sales colleagues to ensure high level of customer service.
  • Recognise, document and escalate customer issues or trends following appropriate communication and escalation channels where required
  • Stay up to date on product knowledge and keeping up to date on product material.
  • Weekly & Monthly reporting through SAP

Skills & Experience

  • Ideally 2 years experience in a similar customer support role.
  • Technical and or Production experience is a distinct advantage.
  • Experience of using SAP or another ERP system preferred.
  • Experience working with multinational organisations would be preferred.
  • Ability to identify customer needs and maximise sales opportunities.
  • Confidence to discuss the benefits and features of our products.
  • Good communication, organisational and administration skills.
  • Flexible and Pro-active attitude.
  • Ability to embrace new ideas / initiatives when they arise.
  • Ability & Desire to deliver first class customer service.
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Customer Support

€90000 - €120000 Y Mason Alexander

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Job Description

Customer Support & Onboarding Manager (FinTech | Ireland)

Our client, an established and rapidly scaling financial services organisation is seeking a
Customer Support & Onboarding Manager
to lead their customer-facing operations as they transition from manual processes to a fully digital environment. This is a
strategic, people-leadership role
where you'll play a pivotal part in delivering seamless onboarding and exceptional support for both B2B and B2C customers — while ensuring full compliance with AML, KYC, and regulatory standards.

Key Responsibilities

  • Lead and develop the Customer Support and Onboarding teams, ensuring KPIs and SLAs are consistently achieved.
  • Drive the transition from manual to scalable, automated digital workflows across customer operations.
  • Partner with Product, Engineering, and Compliance teams to resolve issues and continuously improve processes.
  • Oversee AML/KYC processes, PEP & sanctions screening, and customer verification.
  • Manage relationships with outsourced vendors and key banking partners.
  • Use data insights to identify trends, improve workflows, and enhance the overall customer journey.
  • Champion a customer-first culture, acting as the internal "Voice of the Customer."

About You

  • Proven experience leading customer support and/or onboarding functions in a
    regulated financial services or fintech
    environment.
  • Deep understanding of
    AML/KYC
    and compliance requirements.
  • Experienced in managing
    outsourced vendors
    and ensuring operational excellence.
  • Strong analytical skills with proficiency in
    Excel
    and performance reporting.
  • Excellent communication, leadership, and coaching abilities.
  • Hands-on experience implementing or using
    Salesforce
    is highly advantageous.
  • Professional certifications in compliance, AML, or operations are a plus.

Why Join?

There is a market leading compensation package on offer. You will also be joining an organisation at a transformative stage — one that values innovation, collaboration, and inclusivity. You'll have the autonomy to lead change, shape strategy, and build scalable processes that redefine how customers interact with financial products and services.

If you are interested in finding out more, please reach out to Dylan directly

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Customer Support

Tipperary, Munster €25000 - €35000 Y CREGG

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Job Description

Customer Support & Sales Administrator

CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales
Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.

Key Responsibilities:

  • Answer and manage incoming customer calls, providing a professional first point of contact.
  • Create and process sales orders accurately in the internal system.
  • Prepare clear pricing and follow up with customers as needed.
  • Manage and respond to website enquiries in a timely manner.
  • Process website orders end-to-end, ensuring fulfilment.
  • Update and maintain the web shop (product details, pricing, images, and stock status).
  • Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
  • Maintain accurate records and contribute to continuous improvement of processes.
  • Other projects or tasks on an ad-hoc basis.

Qualifications and Skills:

  • Excellent communication and interpersonal skills.
  • Strong computer literacy (e.g., order entry, email, spreadsheets).
  • Team player with a proactive attitude.
  • High attention to detail and accuracy.
  • Good knowledge of Agri sector products & machinery is desirable.
  • Prior experience in customer service, sales admin, or order processing is an advantage.

For more information, please contact Gary ) with your CV.

Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.

GC – 11071

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Customer Support

Tipperary, Munster €19520 - €58560 Y Abbey Machinery

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Job Description

Duties

· Answer and manage incoming customer calls, providing a professional first point of contact.

· Create and process sales orders accurately in the internal system.

· Prepare clear pricing and follow up with customers as needed.

· Manage and respond to website enquiries in a timely manner.

· Process website orders end-to-end, ensuring fulfilment.

· Update and maintain the web shop (product details, pricing, images, and stock status).

· Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.

· Maintain accurate records and contribute to continuous improvement of processes.

· Other projects or tasks as identified by Qparts Manager

Job Type: Full-time

Pay: From €1.00 per hour

Expected hours: 40 per week

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee discount
  • On-site parking

Work Location: In person

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