73 Operations Director jobs in Ireland

Role:

Human Resources Operations Director

Contract Type:

Volunteer

Interview:

October 2025

Duration

12 Months

Who we are & What do we believe?

The International Council of Peace and Security (ICPS) is an independent international NGO based in Geneva, committed to building a safer, more peaceful world for all. We believe that peace is not just the responsibility of governments and institutions—it is a shared effort, where every individual has a role to play. Our mission is to bridge research and action, providing expert analysis on global security challenges while fostering diplomatic dialogue between individuals, policymakers, and international institutions. Through our 12 specialised research disciplines, we analyse conflicts, assess emerging threats, and provide the public with knowledge to better understand global security challenges. We publish policy recommendations for governments and international bodies, advocating for peaceful solutions, humanitarian protection, and security strategies that prioritise human rights and the safety of all people.  

At ICPS, we believe that peace is a collective effort and we work for humanity. Our work is driven by experts, researchers, and engaged individuals from diverse backgrounds who contribute to meaningful discussions and solutions. Whether through research, policy guidance, or public engagement, we strive to create a space where everyone can play a role in shaping a more secure and peaceful world.  

Wherever you are, whoever you are

We believe that the internet is one of the greatest resources humanity has achieved, giving us the opportunity to exceed our physical boundaries. ICPS welcomes all; regardless of gender, ethnicity, and age. We embrace diversity and as an international NGO with more than 39 different nationalities, our aim is to support diversity within our teams and allow people all around the world to have the opportunity to join and contribute and grow in their fields of interest.

About the Position

ICPS is seeking a dedicated and mission-aligned HR Operations Director to lead and coordinate the operational heart of our Human Resources department. This role is central to ensuring that our people systems run smoothly, ethically, and with excellence, so that our volunteers, researchers, and leaders can focus on advancing our humanitarian mission.

Reporting directly to the Chief Human Resources Officer (CHRO), the HR Operations Director will act as the primary point of contact for all HR managers and departmental leads across the organization. All HR managemers will coordinate through the Operations Director, ensuring centralized alignment, streamlined decision-making, and consistent implementation of policies. You will lead a team of HR managers/Directors (5) and serve as the operational nerve center of the department, bridging strategic oversight and execution. Through a combination of operational oversight and continuous improvement initiatives, you will help ICPS create a resilient, people-focused, and scalable HR infrastructure that reflects the spirit and global diversity of our organization.

This position offers a unique opportunity to have a direct impact on ICPS's organizational culture and work environment, promoting a positive and enriching experience for all employees. We are looking for a passionate individual with exceptional leadership and communication skills, and a commitment to shaping the future of ICPS's workplace culture.

Key Responsibilities

Central Coordination and Leadership of HR Operations

• Serve as the primary liaison between the CHRO and all HR managers across the organization, ensuring seamless communication, alignment, and execution of HR policies. Lead a team of five HR Managers/Directors, overseeing all daily operations of the HR function and driving efficient, values-based processes.

Operational Excellence and Continuous Improvement

• Identify opportunities to streamline HR processes, reduce administrative friction, and elevate service delivery across the department. Champion a culture of operational discipline and agility by regularly reviewing and upgrading people-related systems in collaboration with cross-functional teams.

Policy Execution and Governance Support

• Translate strategic HR goals into actionable systems and policies. Ensure all policies are operationalized effectively and monitored for adherence. Support governance needs such as audits, risk mitigation, and compliance reviews with reliable documentation and process oversight.

Skills and Competencies

HR Operations and Systems Management

• Extensive experience in HR operations with a strong understanding of organizational workflows, compliance frameworks, and people systems. Ability to translate strategic goals into structured, scalable processes that enhance organizational integrity and performance.

Leadership and Cross-Functional Influence

• Exceptional leadership and coordination skills, with the ability to manage and develop HR teams across regions and functions. Strong presence in cross-functional settings and confidence to serve as the operational hub of the HR department.

Communication and Change Management

• Clear, precise communicator with the ability to convey complex operational issues to diverse audiences. Skilled in change management, conflict navigation, and enabling adoption of new systems or procedures within a fast-evolving organizational environment.

Qualifications:

• A Master's degree in Human Resources Management, Psychology, Organizational Development, or a related field is required.
• A minimum of 5 years of experience in human resources management or leadership roles, progressive experience in HR operations, including significant involvement in organizational organisational development and employee engagement.
• Demonstrated experience acting as the primary operational lead for HR teams — managing multiple HR functions and serving as the coordination hub for execution and alignment.
• Strong background in conflict management and providing organizational support to employees facing challenges, with a focus on creating solutions that benefit both the individual and the organization.
• Adept at managing interdepartmental communications, resolving operational roadblocks, and ensuring that people systems reflect institutional values such as inclusivity, transparency, and professionalism.
• Strong project management skills, with the ability to oversee multiple initiatives simultaneously and ensure their successful execution.
• Comfortable with part-time commitment, contributing 8–10 hours (20%) per week, with availability for remote work, selecting your own working hours.
• A motivational and empathetic leadership style, with a commitment to fostering inclusivity, integrity, and excellence. Strong interpersonal skills to inspire trust and credibility within the organization.

What We Offer

• An online certificate with an international serial number after completing one year at ICPS.
• Access to ICPS's Executive Education Certificate Program, which includes six courses totaling 64 hours, specifically tailored for your role, with international certification.
• Access to a global network of seasoned professionals and consultants, offering tailored support to help you grow, excel, and advance in your area of expertise.
• We promise you a green world, a new feature. Join a fully net-zero carbon emission organisation committed to supporting a greener world.
• Flexible working hours based on project deadlines. You must be available to work 8-10 hours per week, with the flexibility to choose your working hours.
• The chance to be part of our volunteer organisation, contributing to ICPS's humanitarian mission to promote international peace and security for all
• Possibility of contract renewal with advancement at your field at the end of your 1 year according to evaluation of the ICPS Board.
• The opportunity to work remotely, providing flexibility and the ability to balance your work with other commitments.
• The chance to work with a diverse team of individuals from around the world, supporting the organisation's commitment to inclusivity and diversity.
• Being credited with your name, picture and also being credited in the '' Team '' section.
• Training sessions from our valuable and well-experienced team members.
• Being part of our volunteer-based organisation, and the satisfaction of contributing and doing good to the world.

ICPS
is an equal opportunity provider. We evaluate qualified applicants without regard

to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability,

veteran status, age, familial status and other legally protected characteristics.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description
Get To Know Us:
Responsible for the provision of administration services to clients to meet service level requirements, in line with contractual and regulatory requirements and taking into account best practice.

Drive strategy to deliver success:

• Delivering exceptional service to clients that is consistent, reliable, and trusted. A culture of continuous improvement, where we refine, innovate, and adapt to evolving needs.
• Operations that are control and client-focused, embedding compliance and trust at the heart of everything.
• A Global Target Operating Model where people, processes, and technology are aligned across regions for consistency and scalability.
• Growth through expansion into new markets.
• Greater operational efficiency and cost savings delivered through automation, AI, and offshoring.
• Revenue generation built on strong foundations, enabling SS&C to deliver great value to our clients.

At our best, our team is future-ready, efficient, globally connected, and growth-focused — with technology and people working together to deliver outstanding outcomes for clients.
Why You Will Love It Here

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

• Drive headcount, cost and Risk efficiencies across Operations
• Oversee operations and service delivery of FCP, Registration and Settlement functions
• Ensure there is strong control framework in place with a focus on continuous improvement
• Ensure accountable functions meet and exceed client expectations in line with regulatory requirements and corporate objectives
• Support new business requirements for new and existing clients and identify opportunities for revenue generating or risk reduction
• Maintain strong relationships with Clients working in partnership with the Client Service team ensuring we meet client BAU and ad-hoc needs
• Ensure effective communication and collaboration across operations and the organisation
• Drive investigation and resolution of operational issues ensuring action taken to prevent occurrence, restoring confidence and enhancing or establishing best practice
• Ensure CASS audit findings are resolved to prevent re-occurrence
• Act as an escalation point for client, direct reports and operational teams
• Oversee compliance and risk in Operations and act to ensure standards remain high
• Ensure AML Control framework is robust and escalations of risk are reported via the MLRO
• Ensure departmental risk registers remain accurate and up to date

What You Will Bring:

• Financial Services industry experience in a senior management position
• Experience in an outsourcing environment and managing TPA clients
• Experience in managing individuals and large teams
• In depth knowledge of investment products; ISA, Unit Trust, OEIC, Investment Trusts and SICAVs, Wealth, L&P
• Understanding and knowledge of compliance function, regulatory environment and regulatory requirements including the FCA, HMRC, relevant UK and SS&C standards and policies
• Excellent knowledge of the CASS regulations
• Excellent knowledge of AML regulations
• General knowledge of all regulations

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description
We aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people. As a Manufacturing Operations Lead, you will play a critical role in ensuring successful site delivery and achieving our Governance Pillars in People, Safety, Quality, Delivery, and Cost.

Your Core Responsibilities

• Develop, communicate, and execute a data-driven cross-enterprise schedule for successful site delivery.
• Manage production organization, schedule, and changeovers while conducting audits to optimize plant operations.
• You will have the opportunity to coach and mentor a team to enhance performance, foster accountability, and drive continuous improvement.
• Collaborate with senior leadership to execute strategic initiatives aligned with company objectives.
• Lead safety audits and monitor investigations to achieve zero Lost Time Injuries (LTIs) and Recordable Injuries (RI).
• Ensure compliance with Global Policies and cGMP, and drive initiatives to reduce Quality Notifications (QNs).
• Lead cross-functional teams to meet tight timelines and challenge the status quo with a continuous improvement mindset.
• Support the development of a high-performing site organization through learning and development plans.

Who You Are
You are ready if you have

• Level 8 Degree in Science, Engineering, or Technical field.
• Evidence of Continuous Professional Development, such as Lean Six Sigma Green Belt.
• Minimum of 6 years' experience in the Biopharma, pharma or experience in a regulatory operations industry.
• Strong people management experience, managing managers and people development experience.
• Experience with site operations projects, including capital projects and manufacturing operations.
• Familiarity with regulatory filings and health authority interactions.

Nice to have, but not essential

• Biologics manufacturing experience.

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description
As a company, we are committed to keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world's most challenging healthcare needs.

As an equal opportunity employer, we are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. Please don't hesitate to contact the Talent Acquisition Advisor assigned to this role should you need any support during our recruitment process.

Please feel free to speak to us about what flexibility means to you during your application.

So, if you are ready to
Invent solutions to meet unmet healthcare needs,
please apply today.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Required Skills
Continuous Improvement, Cross-Functional Teamwork, Good Manufacturing Practices (GMP), Manufacturing Operations, People Development, People Management, Strategic Planning

Preferred Skills
Biologics, Lean Six Sigma (LSS)

Job Posting End Date
09/18/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R

Job Title: Associate Director, Pharma Business Operations
Job Requisition Number:

Location: Dublin and/or Letterkenny

Workplace / Work Arrangement: Hybrid

Job Type: Full-time

Business Segment: Optum

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About The Role
We are looking for an experienced, curious and self-motivated individual who will be responsible for identifying and developing net new business opportunities intended to deliver enhanced financial and operational performance. The successful candidate will report to the VP of Industry Relations, Emisar. We are looking for people who can collaborate cross-functionally with various business and data analytics teams, demonstrate exceptional attention to detail, lead and develop teams, have proven business development experience, and the ability to manage multiple competing business projects at one time.

About The Team
Emisar is a Group Purchasing Organisation within the overall Optum structure, working closely with manufacturers to negotiate value on pharmaceutical products for the benefit of our member._

___

What You'll Do

• Develop and implement pharmaceutical tracking that inform Emisar Industry Relations leads to key opportunities to drive Emisar initiatives and standardization
• Review and monitor pharmaceutical contract deviations to inform standardization
• Help establish objectives, define deliverables, structure work effort, and mobilize cross-functional teams to deliver against Emisar initiatives
• Actively seeks to improve current processes and coordinate organizational procedures for optimized efficiency
• Manage the analysis of industry trends, competitive risks, client and consumer needs, expansion opportunities and internal performance
• Help drive development of market and competitive intelligence to support business planning and strategy development efforts
• Support pipeline development of high-ROI, high-growth opportunities
• Help evaluate new opportunities, including assessment of opportunity size, capabilities and gaps, cost and risk to develop, and buy/build/partner analysis
• Inform the development and evolution of processes to monitor invoicing of Emisar initiatives

What You'll Bring
Required Qualifications & Experience:

• Undergraduate degree or equivalent
• Understanding of competitive landscape and familiarity with pharmaceuticals or healthcare industry
• Proven ability to work collaboratively across a matrix environment to deliver business goals
• Experience in working with and analyzing diverse datasets to develop business insight and strategy
• Proven ability to develop and lead business projects with accountability of work to senior management level stakeholders
• Excellent verbal and written communication skills. Ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information

If you don't meet every single requirement, don't let that hold you back-we're just as

excited about potential as we are about qualifications and experience, and you could be

exactly who we're looking for.

___

About Us
UnitedHealth Group is a Fortune 10 global health care leader committed to helping people live healthier lives and improving the health care system for everyone. The organization operates through two complementary businesses (learn more about UnitedHealth Group):

• UnitedHealthcare, which offers health benefits and insurance services (learn more about UnitedHealthcare)
• Optum, which provides care delivery, technology, and data-driven health solutions (learn more about Optum)

Optum Services (Ireland) Ltd, with offices in Dublin and Letterkenny, serves as a strategic innovation and technology hub, driving transformation in health care through advanced analytics, software engineering, and clinical expertise (learn more about Optum Ireland).

Join us to start Caring. Connecting. Growing together.

___

What We Offer

• Opportunities for professional development
• Inclusive and supportive team culture
• (Other benefits: e.g., health insurance, wellness programs, etc.)

___

How To Apply
Click "Apply" and submit your CV or LinkedIn profile. If you need any accommodations during the application process, please let us know - we're here to help.

Interview Process
Should you application be shortlisted the process will be as follows:

• Recruiter Call (within 10 working days of application)
• Initial Call from Hiring Manager
• Technical assessment
• Final Interview
• Technical Interview
• Business Fit/Meet the Team

___

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace Optum Services (Ireland) Limited. All rights reserved.

An exciting opportunity has arisen for an experienced and strategic
Operations & Planning Director
to join a growing multinational organisation based in
Shannon
. This is a pivotal senior leadership role overseeing end-to-end operations and supply chain activities, including planning, logistics, vendor management, and continuous improvement.

The successful candidate will play a key role in shaping the operational strategy, leading a talented local team, and driving alignment between global and regional business objectives.

Key Responsibilities

• Lead and develop high-performing teams across Supply, Planning, and Order Management.
• Design and implement operations and supply chain strategies that enhance efficiency, scalability, and quality.
• Oversee demand and supply planning using
  Anaplan
  (or similar tools) and manage system integration with
  Microsoft Great Plains
  .
• Collaborate cross-functionally with Sales, Finance, Product, and Marketing teams to drive data-led forecasting and decision-making.
• Manage supplier relationships, 3PL partners, and logistics operations across EMEA.
• Ensure compliance with Irish, EU, and international trade, customs, and environmental regulations.
• Lead process improvement initiatives and digital transformation projects to streamline order management, invoicing, and reporting.
• Define, monitor, and report key operational KPIs including on-time delivery, service levels, cost efficiency, and lead-time reduction.
• Champion a culture of accountability, continuous improvement, and operational excellence.

About You

You are a results-driven leader with a strategic mindset and a hands-on approach. You excel at building and empowering teams, improving processes, and driving performance in fast-paced, international environments.

Experience & Skills

• Degree in Supply Chain, Business, Logistics, Engineering, or related discipline.
• Minimum 5 years' experience in senior supply chain, logistics, or operations management roles.
• Strong knowledge of supply chain principles, S&OP processes, and demand planning methodologies.
• Hands-on experience with
  Anaplan
  (or similar planning platforms) and
  Microsoft Great Plains
  .
• Excellent leadership, analytical, and problem-solving skills.
• Deep understanding of international trade, customs, and regulatory compliance within EMEA.
• Advanced proficiency in Excel and strong communication skills across all levels.
• A collaborative, customer-focused mindset with the ability to drive change and deliver measurable results.

For a confidential discussion and more information on the role, please contact
Jessica Kennedy.

Associate Director, Operational Excellence

The Position

Reporting to the Director of the Portfolio Management Office and as part of the Manufacturing organisation in Ireland, this role will be responsible for leading and embedding a culture of continuous improvement and operational capabilities. The successful candidate will drive strategic initiatives that enhance performance and support site-level business objectives. This position requires strong leadership to champion operational excellence while partnering with senior teams to deliver measurable improvements.

Key Responsibilities

• Lead the deployment and execution of the site's Operational Excellence strategy, aligning with both local and global priorities.
• Act as a change agent, fostering a culture of excellence, continuous improvement, and innovation.
• Develop and manage a comprehensive Site KPI Dashboard to ensure visibility, alignment, and accountability across functions.
• Support preparation of Quarterly Business Reviews by providing updates on KPIs, strategy execution, and OE initiatives.
• Lead the development and execution of site strategy priorities and initiatives.
• Identify a pipeline of improvement projects through value stream analysis and facilitate their implementation.
• Facilitate cross-functional problem-solving sessions to address operational challenges using structured methodologies, with regular governance updates.
• Drive execution of Lean tools and practices, including Value Stream Mapping, Kaizen events, Gemba walks, Leader Standard Work, 7S, and structured problem solving.
• Promote the use of analytics to support decision-making and enhance execution.
• Act as Business Process Owner for OE-related systems and liaise with system vendors.
• Collaborate and communicate effectively across all organisational levels, ensuring strong stakeholder management.
• Build site-wide capability by delivering structured problem-solving training and Lean Six Sigma programs (Yellow Belt, Green Belt).
• Provide mentorship to OE advocates and Lean Six Sigma candidates, supporting rapid improvement initiatives.
• Chair the site OE Advocate team and coordinate OE recognition events.
• Collaborate across global manufacturing sites to share best practices and harmonize processes.
• Actively participate in the wider Operational Excellence community to shape long-term strategy.

Knowledge, Experience & Skills

• Lean Six Sigma Black Belt certification.
• Degree-qualified with extensive experience in operational excellence, preferably within manufacturing.
• Proven ability to work strategically while executing tactically.
• Strong capability in applying data analytics to inform impactful OE initiatives.
• Experience with Leader Standard Work and production system frameworks.
• Strong leadership, influencing, and collaboration skills across local and global teams.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to act independently and drive initiatives.
• Experience within pharmaceutical operations or a GMP-regulated environment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.

We are seeking a highly motivated and detail-oriented individual for an Associate Director, Operational Insights role.

This role will be responsible for embedding analytical insights into our operational processes. The successful candidate will be responsible for:

• Engaging with Operations and associated teams to lead the delivery of the reporting and insights they need to manage the business
• Ensure the data and metrics are managed and governed according to best practices
• Lead the development of automated processes that embeds the insights from this analysis into our processes
• Identify opportunities to deploy new technologies to assist these processes

Schedule: Full-time position with standard working hours of Monday – Friday, 9am – 5pm.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Operational Reporting Strategy
• Lead the development of a strategy to define and implement a 'best practice' operating model for an Operational Insights team
• Liaise with other stakeholders to establish the necessary data and technology solutions in conjunction with data management / governance frameworks
• Performance Monitoring & Reporting
• Work with leaders to define their reporting and insights requirements and identify opportunities to improve them
• Lead the delivery of scheduled operational performance reporting that will support Operations and other stakeholders
• Drive the delivery of additional analytical insights to support strategy design and continuous improvement
• Embedding Insights
• Drive the identification of KPIs / risk flags for automated monitoring throughout the end-to-end processes
• Lead the embedding of analytical derived insights into core processes through automated actions
• Collaborate with IT and other stakeholders to enable the necessary system integration
• Capability Improvement & Innovation
• Identify opportunities to use new technologies to enhance speed to insight and action
• Act as a leader to improve the analytical skills of the wider team

Frequent meetings with others across global time zones will require some calls to be made outside of standard business hours.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree (or higher) in Business, HR, Operations, or a related field
• Experience working in a global or cross-regional organization
• Ability to work in a globally distributed environment and drive consistency across regions
• Proven experience in designing and leading data Insights functions
• Advanced knowledge of analytics technology landscape

Soft Skills:

• Communication and cross-functional leadership skills

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace Optum Services (Ireland) Limited. All rights reserved.

We are looking for a passionate and innovative Director of Operations to join our team at The Lodge at Ashford Castle.

Who are we?

The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal.

Your Key Responsibilities As Director Of Operations Include

• To provide leadership and direction to all departments
• To provide leadership in ensuring that set agreed standards are managed and monitored on a daily basis
• To ensure all departments provide exceptional service and guest attention
• To assist in the operation at key times during service both morning and evening
• To assist Duty Managers with shifts
• To hold a bi-weekly/ monthly objective-setting meeting covering all aspects of the department
• To complete all aspects of People Management responsibilities from one to ones to annual appraisals
• To support the People and Culture team to ensure all departments complete their people management responsibilities
• To ensure training is conducted in all departments
• To ensure development of all employees
• To provide innovation to the departments and operations
• To attend monthly HOD and Executive Meetings
• To be involved in the recruitment process of the department
• To attend quarterly Health and Safety Inspections with the company retained advisor
• To manage the action points following the quarterly inspections with the relevant departments
• Management of the legal service and inspection requirements of the property and equipment
• To plan and manage any in-house projects including cost
• Management of the P&L monthly accounts
• Management of the purchase order process within each department, ensuring that all cost lines are in line with the budget
• Liaising with the hotel assistant financial controller on all cost aspects for the hotel
• To attend monthly P&L meeting reporting on the previous month's accounts
• Involvement in the production of the annual Sales and Marketing Plan, P&L and payroll
• Management of the monthly payroll of the rooms division departments including the updating of our HR system (Alkimii)
• To manage the capital expenditure budget including any unplanned agreed capital projects
• To review all hotel contracts on an annual basis

What are we looking for in a Director Of Operations?

• Hospitality Degree or higher
• Have a minimum of 2 years experience in an Operations or Food and Beverage Management role.
• Possess a strong knowledge and passion for food, beverage and banqueting, rooms and front office.
• Strong ability to manage all cost controls e.g. food cost, labour etc.
• Experience of staff training, rotas, financial reporting, stock control and ordering.
• Excellent communication and team leadership skills.
• Excellent organisational skills.
• Good ability to handle pressurised situations and busy periods.
• Flexible, innovative, motivated, adaptable and driven individual.
• Fluency in both written and spoken English.

What's in it for you?

• Professional, award winning training and development opportunities.
• Discounted accommodation rates with Red Carnation Hotel Collection.
• Annual Staff Appreciation Party and other Employee Recognition Events.
• Discounted rates with many local businesses and third party service providers (including Estate Activities).
• Heavily subsidised accommodation (subject to availability).
• Free meals on duty.
• Complimentary dry cleaning of business attire.
• Recommend friend and family bonus scheme.
• Two paid volunteering days each year.
• Holiday allowance increasing with length of service up to 25 days.
• Hotel based recognition incentives.
• Free access to Employee Assistance Programme.

Join us in this incredible new opportunity

We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.