18 Operations Lead jobs in Ireland

Operations Team Lead

Kilkenny, Leinster Abbott

Posted 3 days ago

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**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Diabetes Care Kilkenny**
Abbott Diabetes Care has opened a new site, in Kilkenny, that is at the forefront of Diabetes care with the latest technology, to manufacture FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre systems.
**Main purpose of the role:**
Ensure that production targets and schedules are achieved for their process area. Responsible for driving the process of continuous improvement and lean principles.Responsible for their shifts' performance with respect to safety, quality, on-time delivery and cost. Line manager to operator and technicians within their process area.
**Responsibilities:**
+ Maintain high level of visibility with production staff. Use hands-on approach to communicate daily and involve production staff in problem solving.
+ Develop a high-performance work team with high levels of worker morale, satisfaction, and performance.
+ Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one's own reactions, and addressing unacceptable behaviour.
+ Help production staff succeed through performance management. Provide coaching and performance communication to support development.
+ Review general status of production schedules to identify and resolve problems.
+ Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques, and use of tools/data.
+ Provide training and coaching to improve standard work, work center organization (5S), and housekeeping. Actively provide change leadership as required.
+ Support and foster an environment of continuous improvement by encouraging production staff to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
+ Support production staff in understanding company policies and practices.
+ Maintain time and production records.
+ Take notice of process related problems and support production staff in taking corrective action to improve the overall performance of the team.
+ Communicate with and listen to production staff on a daily basis regarding work team performance, strategic initiatives, policy changes, safety, quality, etc.
+ Communicate with other Process Area Leads and appropriate personnel regarding equipment, safety, work schedules, company policies and practices, performance improvement plans, etc.
+ Hires and retains a diverse, highly qualified staff and provides ongoing performance feedback. Maintains a safe and professional work environment.
+ Promotes and ensures a quality culture within the Process Area.
+ Complies with company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
**Qualifications/Experience:**
+ Minimum Level 7 NFQ qualification.
+ 3+ years of experience in developing a team.
+ Previous experience in a manufacturing environment.
+ Strong multitasking abilities.
+ Excellent communication skills.
**What are the benefits and perks of working at Abbott Kilkenny?**
+ Health Insurance for you and your family
+ Pension
+ Life insurance
+ Short Term Disability Protection
+ Long Term Disability Protection
+ Flexible working
+ Carers leave
+ Education Assistance
Connect with us at or on LinkedIn at on Facebook at and on Twitter @AbbottNews.
Abbott is an equal opportunities employer
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Finance Operations Team Lead

Dublin, Leinster Accpro

Posted 4 days ago

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Location:Dublin City Centre Compensation: Up to €87k basic plus benefits Hybrid: Yes Job type: Full-time, permanent We are currently recruiting for aFinance Operations Team Lead on behalf of a leading insurance company based in Dublin City Centre. In this role you will report to the Senior Manager of Technical Finance Operations and play a key role in overseeing daily insurance reporting, operational processes, and supporting strategic finance projects that drive business growth Key Responsibilities: Drive automation and process efficiencies across finance operations Collaborate with underwriters, operations, and project teams to embed new products and channels into finance processes Lead and support junior team members, including review of their work Ensure timely and accurate reconciliations, investigating and resolving outstanding items Contribute to system implementations, including impact assessments and user testing Document end-to-end finance processes and controls in collaboration with cross-functional teams Partner with tax and external providers to ensure timely, accurate tax submissions Work with treasury to optimise payment processing, disbursement controls, and cash flow planning Key Skills: Qualified Accountant (CIMA/ACCA/ACA) with post-qualified experience Insurance experience Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted. Skills: ACA ACCA Insurance
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Sales & Operations Planning Lead

Dundalk, Leinster Osborne Recruitment

Posted 10 days ago

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Sales & Operations Planning Lead We are looking for an experienced and organised Sales & Operations Planning Lead to join ourclientsSupply Chain team. This is a key role where you will help manage demand, plan inventory, and keep products moving smoothly through the supply chain. Salary & Benefits: €60,000 + DOE Bonus. Hybrid working model. The chance to lead change and make a real impact Opportunities to grow your skills and career Key Responsibilities Lead the monthly Sales & Operations Planning (S&OP) process Work with the Sales team to review forecasts and plan for new launches, promotions, and seasonal changes Manage inventory levels and ensure product availability Monitor supplier and production performance and solve issues quickly Share regular updates on stock risks, delivery issues, and lost sales Support improvement projects across the supply chain Skills: 5+ years experience in supply chain or planning (FMCG preferred) Strong skills in Excel and data analysis Clear communicator with great attention to detail Comfortable working with cross-functional teams Process-driven and always looking to improve how things are done If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on .If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDTHORN
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Process Improvement Project Engineer

Dublin, Leinster Sanderson Recruitment (Ireland) Limited

Posted 10 days ago

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Process Improvement Project Engineer Job Purpose: Reporting to the CEO you will be designing, developing, & optimising manufacturing processes to unlock capacity, eliminate bottlenecks, & enhance operational efficiency. You will drive scalable growth while maintaining the highest standards of product quality, safety, & compliance, identifying barriers to growth, recommending improvements, & leading strategic process optimisation initiatives. Key Responsibilities you will: - Process Documentation & Barrier Identification Lead the effort to document barriers to growth & operational inefficiencies within current production lines. Develop detailed process maps & identify areas for improvement, collaborating with cross-functional teams to implement solutions. Recommend future capital investment needs based on identified process constraints & opportunities for growth. Process Design To work closely with the R&D & Engineering teams to design sustainable aligned with future business needs. Lead all other initiatives to grow manuf. capability inc. the design & dev. of new manuf. facilities to support business scalability. Process Optimisation & Capacity Mgt. Conduct in-depth analysis of current production processes to identify capacity constraints, inefficiencies, across all technologies. Develop & implement strategies to resolve capacity issues, improve throughput, reduce batch fails & maximise yields & production output. Work closely with the operations team to optimize resource allocation & production scheduling & reduce downtime Lead initiatives to enhance plant capacity utilisation through process re-engineering & Lean Manufacturing principles. Continuous Improvement Promote & drive the company's continuous improvement programme using Lean/Six Sigma methodologies & principles. Design & implement process improvements that enhance product quality, reduce waste, & optimise yield. Monitor & report on (KPIs) to track the impact of improvements & ensure alignment with company goals Project Mgt. Lead process improvement projects from initiation through to implementation, ensuring projects are completed on time, within budget, & with minimal disruption to production. Develop & manage project timelines, resources, & budgets, ensuring effective execution of process optimisation initiatives. Collaboration & Stakeholder Mgt. Collaborate with operations, engineering, maintenance, S&T & R&D teams to ensure alignment in achieving operational goals & implementing process improvements. Effectively communicate process changes, new methodologies, & best practices effectively to all levels of staff. Work with the Senior Leadership Team to align process improvement strategies with broader business objectives. Training & Development - support the training & dev of operations staff on new processes, equipment, & operational procedures. CapEx - Lead all other initiatives to exp&/unlock manuf. capability inc. the location & design of a new manufacturing facility. Demonstrate financial discipline & compliance to overall Capex policy. Skills & Qualifications / Experience you will bring: - 3-5 years in process Eng or Operations management within manufacturing ideally in the food industry. BSc/BA in a Business project management or engineering related discipline. Exp. with automation tech, digital manufacturing, data-driven process optimisation Strong operational, commercial awareness, sound judgment & decision-making capability. Expertise in process mapping, root cause analysis, & process reengineering. In-depth knowledge of statutory & regulatory requirements of Food Safety, Customer Codes of Practice, H&S, & Env. Compliance. Can implement Lean Manuf. principles & CI methodologies. Strong problem-solving ability for mech & process-related challenges, addressing root causes. Exceptional stakeholder mgt. skills, inc. exp. work with employees, customers, auditors, & vendors/contractors. Proven negotiation & influencing skills in complex operational environments Excellent communication skills (both verbal & written) sharing technical concepts easily . Collating, analysing, & presenting data to support strategic decision-making. Challenge status quo & drive meaningful change in a constructive & professional manner. Strong business acumen with a proactive & strategic mindset. Enthusiastic, energetic, & optimistic with a can-do attitude. Working 4 days on site and 1 from home. The Benefits include: Commensurate salary negotiable Laptop, phone, P-card; Daytime role (M to F) 08:30 - 17:30 and at least four days on site. Skills: project engineering NPI food production process improvement
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Sales and Operations Planning Lead

Dunboyne, Leinster Accpro

Posted 10 days ago

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Location:Meath Hybrid:Yes - 3 days in the office Compensation: €65-70k basic plus bens ACCPRO are delighted to partner with a highly valued and growing Irish business to recruit for a Sales and Operations Planning Lead. This role coordinates all aspects of supply chain activity, reports to the Head of Operations with a dotted line to the COO and CEO. This role gives the opportunity to impress at exec level and forge a quick progression path as well as opportunity to build external stakeholder relationships with both business customers and suppliers. Responsibilities: Reviewing sales data, market trends, and customer insights to validate accuracy of demand forecasts Conduct business forecast and review meetings with NAMs Liaise with Commercial Team regarding volume planning for new launches Produce and analyse the demand call off/production plans Monitor Production/Supplier performance versus Manage internal Production Managers / External Supplier contacts Draft plans to replenish Raw Material / Packaging Inventory for Production sites. Confer daily to determine status of inbound deliveries Prepare OTIF / Lost Sales reports monthly Supplier Management Reporting Support and review Warehouse/Transport/Quality Control operations Requirements: Minimum 5 years experience in supply chain management FMCG experinc with detailed exposure to Production Planning/Demand Forecast Management Educated to degree level in a related discipline a distinct advantage Lean six sigma qualifications a distinct advantage Excellent MS Excel/PowerPoint Problem solver with a desire to further their career Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted. Skills: Operations Planning Sales S&OP FMCG Supply Chain
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Supply Chain Operations Shift Lead

Cork, Munster BioMarin International Limited

Posted 10 days ago

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Who We Are BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Supply Chain Operations Shift Lead - Shanbally, Ringaskiddy, Cork Closing Date - 20th August 2025 Role The Shift Lead will serve as an integral member of the Supply Chain Operations Group based in a biologics facility which incorporates drug substance manufacturing, labelling & packaging of finished product, Fill Finish operations along with global supply co-ordination and product launch. The Supply Chain Operations Shift Lead will fulfil a key role by coordinating the Receiving, Warehouse, Weigh and Dispense/Sampling team in support of the plant's material operations requirements for steady - state manufacturing, packaging, fill finish and new product introductions (NPI). In addition, the Material Operations Shift lead will have oversight of receiving activities executed at BioMarin third party logistics (3PL) partners, and will act as liaison between the 3PL and BioMarin stakeholders with regards to any raw material issues and support requirements. This varied role includes the coordination of 3PL inventory replenishment, maximizing on site storage and capacity utilization, resource planning for standard work, and team coordination to ensure all tasks are completed and targets are achieved and updated/tracked on the area Daily Management Standard Workboard. The role calls for strong time management and prioritization skills. Ideally, the successful candidate will have experience and understanding of Materials Management in a Biotechnology or Pharma environment with particular focus on maintaining GMP standards. The successful candidate will be an enthusiastic and energetic person with an ability to prioritize & co-ordinate multiple tasks across multiple activities in an everchanging environment. Attention to detail is critical in this operating environment. Strong and effective communication skills will be necessary, as well as the ability to positively influence without authority. This role will report to the Material Operations Lead. Key Responsibilities Develop and demonstrate a proactive approach to safety, industrial hygiene, environmental and regulatory compliance Co-ordinate the Receiving, Warehouse, Weigh and Dispense and Sampling teams within Material Operations by maintaining Daily Management Standard work boards and giving clear direction to the Ensure adherence to the Receiving, Warehouse, Weigh and Dispense and Sampling schedules Collaborate with Material Operations colleagues, QA, QC, Manufacturing, Packaging and Engineering to ensure all KPI's, SLA's and departmental targets are achieved Responsible for material management and storage, 3PL Inventory management and fulfilment of inventory requirements at BioMarin Shanbally Responsible for ensuring adherence to schedules for Manufacturing, Fill Finish and Packaging operations Co-ordinate both local and offsite facilities to ensure inventory supply is efficiently maintained for Shanbally, and replenishment signals are reviewed regularly to ensure they are in line with activity Maximize capacity efficiency of warehouse and cold-rooms/Freezers. Oversee all cycle counting activities at the Shanbally and satellite warehouse facilities Area lead for regulatory inspections Perform updates to standard operating procedures, training modules and compliance requirements Maximise efficiency through continuous improvement and progressive thinking Ensure temperature - controlled areas within Material Operations are maintained within compliance Ensure all weekly tasks are completed on time and in full Ensure housekeeping and 5S practice standards are maintained to the highest levels. Timely escalations of any issues or concerns to Material Operations Leadership Team Act as a role model for the values and behaviours of BioMarin Shanbally in a dynamic and fast paced working environment The execution of the above activities will often be to very exacting timelines and will require interaction with key collaboration partners in different time zones Other duties as assigned. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Lead Operations Officer

Dublin, Leinster TD Bank

Posted 28 days ago

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**Work Location** :
Dublin, Ireland
**Hours:**
35
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
**Customer:**
+ Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
+ Monitor the daily workflow and distribution for own functional area and ensure required processing is completed meeting all Service Level goals.
+ Provide a broad range of operational support to officers and is responsible for first point of escalations with partners, as well as operational effectiveness for own functional area
+ Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
+ Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
+ Identify opportunities to improve service delivery
+ Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
+ Interact with partners by responding to requests in an effective and timely manner
+ Use effective relationship skills when communicating with partners/ colleagues and deal with difficult conversations
+ Assist Team Managers to run day-to-day operations
+ Communicate policy and procedural changes
**Shareholder:**
+ Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
+ Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
+ Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
+ Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
+ Contribute to the development/delivery of presentations/ communications to management or broader audiences
+ Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
+ Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
+ Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes
+ Prioritize, assign and monitor the daily workflow ensuring processing is completed meeting Service Level goals
+ Monitor and manage daily touch points and work distribution as needed
+ Identify, lead and actively participate in process improvements and determine solutions that will allow business to grow
**Employee/Team:**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
+ Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
+ Provide training, coaching and / or guidance to others on the team
+ Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
+ Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand ambassador for the function and the bank, both internally and/or externally
**Breadth & Depth**
+ Works within broad and/or non- standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/ practice, referring to a more senior role when necessary
+ Top level expert on products, end-to- end processes and systems for own specialized area
+ Handles escalated issues and provides work guidance as a resource to others
+ Accountable for resolving exceptions, non- standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
+ Transactions are characterized by moderate to high risk/financial impact
+ Low to moderate decision-making authority within defined parameters
+ Provides process / policy guidance to others - internal partners and external customers
+ May act as a primary coordinator on small scale initiatives or work stream packages for assigned area
+ Focus of work is daily, weekly, monthly and/or longer with addition of ad-hoc and initiative-based requests, as required
+ Requires advanced knowledge of business unit and operational functions for business area supported and regulatory issues/ requirements for jurisdictions supported
+ May interact with cross-functional teams and/or involving external contacts
+ Generally reports to a Team Manager
**Experience and/or Education**
+ Undergraduate degree/ college diploma preferred and/or
+ 3+ year relevant experience
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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Director, Business Performance and Process Improvement

Dublin, Leinster UnitedHealth Group

Posted 24 days ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
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Lead, Network Operations

Dublin, Leinster Mastercard

Posted 13 days ago

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Lead, Network Operations
The Load Balancer Operations Team is responsible for multiple aspects of the overall health of the load balancing platform, including the Analysis, Patching, and Operational Support of all configurations at MasterCard. As part of the Load Balancer Operations Team, Analysts are engaged to help troubleshoot and diagnose complex problems in multiple aspects of the MasterCard Global Enterprise network. The primary responsibility of a Load Balancer Operations Analyst ensures infrastructure monitoring strategies adhere to MasterCard standards, processes, availability requirements, and best practices. Requires a deep understanding of load balancer hardware, networking, security and tools used to monitor, test and evaluate those technologies. This is a "hands on" role that is responsible for leading troubleshooting sessions and driving these sessions to resolution. Collaborate with Business Operations and Service Delivery teams to ensure complex network designs adhere to monitoring and configuration best practices.
Position requires a Master's degree, or equivalent, in Electrical Engineering, Information Technology or related discipline, and good experience in the job offered, or as Platform Analyst or related position. Alternatively, we will accept a Bachelor's degree or equivalent and evidence of progressively responsible experience.
What you will need:
- Experience with TCP/IP protocol communication.
- Linux Kernel command for troubleshooting purposes and network trouble diagnostics
- Interact with the development and project teams to transform business and technical requirements into load balancer architecture design.
- Develop monitoring solutions with high level of innovation and cost effectiveness.
- Contribute to the overall strategy and manage complex issues within functional area of expertise.
- Develop and maintain automation around build and deployment of load balancer instances and configurations.
- Experience in multi-cloud environments that include public, private and hybrid clouds.
- Expert at Internet architecture and project delivery
- Expert at load balancers and web application firewalls
- Experience with AGILE/SCRUM project management methodologies
- Network Connectivity - IPv4, IPv6, port assignment
- Familiar with version control systems like GIT or SVN
- Experience delivering agile projects utilizing end to end CI/CD pipelines
- Expert at SSL and digital certificates
- Expert with load balancing HTTP/HTTPS
- Implement enterprise Internet connectivity
- Expert at SSL, digital certificates and PKI encryption standards
- Network diagnostics, BGP, SNMP, SSH technologies
- Project management methodology
- Strong verbal and written communication skills
- Self Starter with demonstrated listening skills
Skills:
- Business Acumen (Advanced)
- Commercial Focus (Advanced)
- Computer and Platform (Advanced)
- Future Focus (Advanced)
- Global Perspective (Advanced)
- Infrastructure (Advanced)
- Innovation and Thought Leadership (Advanced)
- IT Business Process (Advanced)
- IT Security (Advanced)
- People Leadership (Advanced)
- Personal Influence (Advanced)
- Project Management (Advanced)
- Technical Documentation (Advanced)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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