344 Operations Management jobs in Ireland

Strategic Planning

Dublin, Leinster €90000 - €120000 Y Aphex

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Job Description

Purpose

This role is a key member of the Site Operational Excellence Group, reporting to the Senior Manager of Operational Excellence. The mandate of this group is to enable teams and business functions to improve operations and reduce waste by enhancing reliability and efficiency through the application of Continuous Improvement tools, techniques, and methodologies. The Operations Excellence Specialist will measure performance and identify opportunities to optimize and improve productivity. This role requires in-depth knowledge of continuous improvement tools, techniques, and methodologies, along with practical experience in applying them to improve the performance of processes, equipment, people, and systems. The Operations Excellence Specialist will engage with internal customers to support their efforts in solving complex problems and improving performance.

Responsibilities:

  • Perform analysis and diagnostics to identify opportunities for improvement and make recommendations to leadership.
  • Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies.
  • Support the design and delivery of Lean/Six Sigma projects as part of a cross-functional team.
  • Identify and justify project financial savings.
  • Support teams assigned to implementing the recommendations.
  • Design and facilitate workshops and Kaizen events.
  • Drive achievement for own projects and projects they are supporting.
  • Develop standards (labor/machine) and resource modeling.
  • Train all levels of the organization on OE principles and methodologies through our OE Training Program.
  • Coach and mentor Project Sponsors, Black Belts/Green Belts candidates on the proper use of tools, improvement processes, and deployment issues.
  • Encourage an OE culture by influencing and empowering employees to identify opportunities to apply techniques and tools in everyday work activities.
  • Facilitate the sharing of best practices and project successes across the organization.
  • Facilitate communications and change management for key programs and projects.
  • Act as the process owner for a lean practice, responsible for the deployment approach.
  • Perform any other tasks/projects assigned by the manager.

Qualifications

  • Bachelor's degree in Science or Engineering plus a minimum of 3-5 years of relevant experience.
  • Experience in Project Management.
  • Experience in manufacturing, technology, and supply chain, with experience in Drug Product manufacturing considered an advantage.
  • Knowledge and understanding of manufacturing processes, cGMP, industry regulations, product development, and commercialization.
  • In-depth knowledge of at least one structured problem-solving approach (e.g., A3, DMAIC, 8D, etc.).

Preferred Qualifications & Experience:

  • Lean Six Sigma Green Belt or equivalent (nice to have)

Competencies / Skills:

  • Exceptional data analysis skills, including acquisition and presentation of data. Proficiency in at least one of the following: Microsoft PowerQuery, Spotfire.
  • Ability to successfully operate in a matrix or team environment with site, divisional, and corporate executive leadership.
  • Ability to manage multiple responsibilities, priorities, and tasks with minimal direction.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills to drive change management and influence for improvement.
  • Strong capabilities with Microsoft Office and Power Platform software – Power BI, Excel, PowerQuery, Project for the Web, PowerAutomate, as well as Word, PowerPoint, etc.
  • Experience implementing Continuous Improvement methodologies such as Six Sigma, DMAIC, and/or Lean Manufacturing.
  • Experience developing standards (labor/machine) and performing resource modeling.
  • Financial acumen.
  • Experience with regulated environments (i.e., cGMP, OSHA, EPA).
  • Exceptional capacity to analyze facts and develop logical conclusions.
  • Strong observational and listening skills – capable of quickly understanding the core elements of a new process.
  • Excellent process mapping capabilities – capable of independently mapping a process and leading a team to map a process in a workshop event.
  • Digital skills – comfortable acting as a power user and early adopter of multiple digital tools to promote use within the organization, and capable of identifying ways to deploy digital tools to improve personal productivity.
  • Highly productive and value-oriented.
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Program & Project Management- Operations

Leinster, Leinster €60000 - €120000 Y LTIMindtree

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Job Description

Role Description
Location Athenry Galway Ireland or in Close Proximity working in Ireland timezone

Seeking Business Project Managers to lead highimpact programs in manufacturing and supply chain operations driving operational excellence scaleup and commercial readiness

Overall this role requires project governance driving crossfunctional teams to help bring their Athenry facility to commercial readiness interacting with production planning and procurement to help define logistics of SKU changes and inventory planning and managing equipment design development and qualification to build product at internal and external manufacturing locations The Business Project Managers will lead crossfunctional ops teams and collaborate with stakeholders to drive business needs

As a Business Project Manager

Provide program leadership for complex crossfunctional operations projects from inception through commercialization

Drive commercial readiness for the Athenry facility including new equipmentmouldsautomation qualification implementation and technology transfers

Lead production scaleup of products and processes including Change Order Plan COP closure and FDA filing support where required

Partner across technical teams mechanical process electrical automation software and business functions manufacturing procurement logistics facilities EHS quality regulatory finance IT in a highly matrixed environment

Collaborate with suppliers and external manufacturing partners to ensure successful project delivery

Establish and execute project strategies schedules and resource plans anticipating risks and driving mitigation

Ensure compliance with medical device regulatory standards FDA ISO EU MDR GMP

Communicate project plans risks and progress clearly to leadership and stakeholders

Articulates the scope and MVP of the work effort ie the work product to be delivered by IT

Represents functional interests and provides the voice of the function at all governance and related key milestone delivery points throughout the projects duration

Works with the projects functional team to identify the list of features comprising the work product

Manages and prioritizes features in a product backlog template including additions modifications or other changes to backlogged work

Releases features from the product backlog in priority order as the work effort progresses

Works with the projects functional team to ensure representation atorabove levels necessary to conduct all discovery design planning development and other related collaboration efforts throughout the projects duration

Works with the projects functional team to articulate and confirm acceptance criteria for all deliverable work as part of delivery and testing efforts

Responsible for collaboration with IT leads and validationinformation security teams to perform required validation and infosec assessments and address any ongoing validationinformation security requirements

Responsible for collaboration with IT leads and privacy team to perform required privacy assessments and data mapping processes for the work effort and address any ongoing privacy requirements

Works with the projects functional team to ensure the Hypercare process is effective defects and workarounds are identified and other issues surfaced are addressed

Qualifications
Bachelors degree in Engineering Supply Chain Business or related discipline Masters preferred

12 years experience in project or program management within manufacturing engineering or supply chain medical devices pharma or hightech strongly preferred

Demonstrated success managing technical projects and crossfunctional teams

Knowledge of automation equipment qualification and manufacturing transfer

Strong grasp of regulated change control product development processes and design control

Strong knowledge of manufacturing processes global supply chain operations and ERP systems SAPOracle others

Familiarity with ERPMESWMS systems and operational excellence initiatives

Experience working in regulated industries FDA ISO13485 EU MDR is a plus

Excellent communication and stakeholder management skillsable to influence ac

Skills
Mandatory Skills :
Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining

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Manager, IT Service Management Operations

Cork, Munster €60000 - €100000 Y Gilead Sciences

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Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
Job Description:

  • Manage daily ITSM operations delivered by MSPs across core ITIL processes.
  • Ensure alignment with Gilead's ITSM process roadmaps and enterprise standards.
  • Collaborate with the ServiceNow team to maintain process and tool consistency.
  • Work with process owners to coordinate inter-process changes and resolve issues.
  • Monitor service performance and translate insights into actionable improvements.
  • Drive ITIL compliance and operational excellence across service domains.
  • Balance multiple priorities in a fast-paced, dynamic environment.

Responsibilities Include, But Are Not Limited To
Operational Oversight & Execution Monitoring

  • Monitor daily execution of ITSM processes delivered by MSPs.
  • Track performance trends and escalate deviations from service levels.
  • Support ITOM activities such as event monitoring, CMDB data quality, and service health tracking.
  • Ensure consistent execution across hybrid environments (on-prem, SaaS, cloud).
  • Facilitate communication between MSPs and internal stakeholders to resolve escalations.

Service Performance & Reporting

  • Review SLA/KPI metrics from MSPs and identify improvement opportunities.
  • Compile and publish dashboards and reports on service delivery and trends.
  • Partner with internal teams to assess enhancement impacts and ensure ITSM alignment.

Enhancement Review & Process Alignment

  • Validate low-impact enhancements proposed by MSPs for alignment with process roadmaps.
  • Ensure updates deliver measurable value and operational efficiency.
  • Coordinate with process owners to prevent conflicts with strategic direction or compliance.

Knowledge & Request Management

  • Monitor accuracy and usage of operational knowledge articles maintained by MSPs.
  • Ensure service request fulfillment meets defined standards and drives user satisfaction.
  • Review service catalog updates for operational feasibility and business alignment.

Required Knowledge And Skills

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 5+ years of experience in IT Service Management operations; pharmaceutical or biotech experience preferred but not required.
  • In-depth knowledge of IT operations and delivery service across hybrid platforms.
  • Prior experience working in or managing MSP-driven service delivery models
  • Hands-on expertise with ServiceNow modules (Incident, Problem, Change, Request, Knowledge, CMDB).
  • Strong communication, coordination, and stakeholder engagement skills.
  • Ability to manage multiple priorities and drive resolution in high-pressure situations.

Preferred Qualifications

  • ITIL v4 Foundation Certification (required)
  • Experience in regulated industries and enterprise governance frameworks
  • Understanding of Agile and Lean Six Sigma methodologies
  • Familiarity with SaaS/cloud platforms and system lifecycle processes
  • Strong working knowledge of ServiceNow platform capabilities and automation features.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees And Contractors
Please apply via the Internal Career Opportunities portal in Workday.

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Manager, IT Service Management Operations

Cork, Munster Gilead Sciences, Inc.

Posted 3 days ago

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Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
+ Manage daily ITSM operations delivered by MSPs across core ITIL processes.
+ Ensure alignment with Gilead's ITSM process roadmaps and enterprise standards.
+ Collaborate with the ServiceNow team to maintain process and tool consistency.
+ Work with process owners to coordinate inter-process changes and resolve issues.
+ Monitor service performance and translate insights into actionable improvements.
+ Drive ITIL compliance and operational excellence across service domains.
+ Balance multiple priorities in a fast-paced, dynamic environment.
+ **This role is based in our Cork office and not remote**
**Responsibilities include, but are not limited to:**
Operational Oversight & Execution Monitoring
+ Monitor daily execution of ITSM processes delivered by MSPs.
+ Track performance trends and escalate deviations from service levels.
+ Support ITOM activities such as event monitoring, CMDB data quality, and service health tracking.
+ Ensure consistent execution across hybrid environments (on-prem, SaaS, cloud).
+ Facilitate communication between MSPs and internal stakeholders to resolve escalations.
Service Performance & Reporting
+ Review SLA/KPI metrics from MSPs and identify improvement opportunities.
+ Compile and publish dashboards and reports on service delivery and trends.
+ Partner with internal teams to assess enhancement impacts and ensure ITSM alignment.
Enhancement Review & Process Alignment
+ Validate low-impact enhancements proposed by MSPs for alignment with process roadmaps.
+ Ensure updates deliver measurable value and operational efficiency.
+ Coordinate with process owners to prevent conflicts with strategic direction or compliance.
Knowledge & Request Management
+ Monitor accuracy and usage of operational knowledge articles maintained by MSPs.
+ Ensure service request fulfillment meets defined standards and drives user satisfaction.
+ Review service catalog updates for operational feasibility and business alignment.
**Required Knowledge and Skills**
+ Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
+ 5+ years of experience in IT Service Management operations; pharmaceutical or biotech experience preferred but not required.
+ In-depth knowledge of IT operations and delivery service across hybrid platforms.
+ Prior experience working in or managing MSP-driven service delivery models
+ Hands-on expertise with ServiceNow modules (Incident, Problem, Change, Request, Knowledge, CMDB).
+ Strong communication, coordination, and stakeholder engagement skills.
+ Ability to manage multiple priorities and drive resolution in high-pressure situations.
Preferred Qualifications
+ ITIL v4 Foundation Certification (required)
+ Experience in regulated industries and enterprise governance frameworks
+ Understanding of Agile and Lean Six Sigma methodologies
+ Familiarity with SaaS/cloud platforms and system lifecycle processes
+ Strong working knowledge of ServiceNow platform capabilities and automation features.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
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Reference Data Management Operations Analyst

Leinster, Leinster €60000 - €80000 Y myGwork - LGBTQ+ Business Community

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Job Description

This job is with Bank of America, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
Job Title: Reference Data Management Operations Analyst
Corporate Title: Officer
Location: Dublin
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Location Overview:
Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description
Reference Data Management is responsible for Client Entity, Account and Product static data set up and maintenance across multiple platforms and products globally. Reference Data Management associates play a fundamental and influential role in driving the execution of strategic change initiatives, providing leadership, point of escalation, and subject matter expertise for our business and operations partners. Our department is constantly changing and evolving, and we play a significant role in regulatory, technology, and operational excellence- driven changes.

Responsibilities

  • Develop deep product and operational knowledge of account onboarding and maintenance across multiple products and jurisdictions within global markets for institutional clients.
  • Deliver on strategic change commitments that will drive automation and self-service for account and SSI onboarding and maintenance requests.
  • Provide change management support for BAU initiatives, regulatory driven change, and technology decommissioning.
  • Explore methods to enhance processes, further reduce risks, and boost client satisfaction.
  • Engage in cross-team collaboration and gaining exposure to diverse product lines.
  • Research and resolve key business and risk problems while partnering with compliance, technology and operations.
  • Stakeholder management with Line of Business and Operations contacts.

What We Are Looking For

  • A good understanding of the importance of data accuracy and integrity, with experience in a data driven role.
  • A keen attention to detail and process driven mindset to drive change in the organisation.
  • Mature communication skills and ability to present complex information to all levels of the organisation.
  • Self-motivated with ability to work independently to define and implement organizational strategy.
  • Knowledge of core lines of business within a large banking organisation.

Skills That Will Help

  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
  • Microsoft office knowledge

Benefits Of Working At Bank Of America
Ireland

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
  • Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
  • Use of a flex fund to use towards benefits
  • Access to free counselling through an Employee Assistance Programme and virtual GP services
  • Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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Process Improvement Specialist

Limerick, Munster €60000 - €80000 Y AMCS Group

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Job Description

Sustainability that means business
Who We Are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What We Do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

The Customer Process Improvement Specialist is responsible for analysing, developing, and implementing strategies to enhance operational efficiency, reduce costs, and improve overall business processes. Initiate & oversee Customer Support Continuous Improvement projects, including defining scope, timelines, and delivery. They will work closely with stakeholders to identify inefficiencies, implement best practices, and drive continuous improvement initiatives across the organization.

Job Specification-Roles & Responsibilities

  • Drive continual improvement that guides AMCS to improving the customer experience.
  • Investigating, analysing, and documenting the current state of business processes.
  • Leveraging Lean Six Sigma tools and methodology as applicable.
  • Drive improvements to existing processes and identifying areas of non-value waste.
  • Owner of Global process standardisation and optimisation.
  • Identify problem customer trends and initiate remediation plans.
  • Initiate & oversee Continuous Improvement projects, including defining scope, timelines, and delivery.
  • Once process improvements have been identified ensure they are rolled out globally and followed consistently.
  • Improvement focus will include streamlining our ServiceDesk system of record, to provide insights into improving processes, usage & training.

Candidate Profile

  • Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
  • Certifications in Lean, Six Sigma (Green Belt or higher), or other process improvement methodologies are a plus.
  • Proactive, positive, self-starter with a passion for continually improving the processes around you.
  • Ability to work independently as well as within a team environment.
  • Excellent oral and written communication skills with both technical and non-technical audiences.
  • Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally.
  • Proven track record of successfully leading process improvement initiatives.
  • Experience in the SaaS Operations an advantage.
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Process Improvement Specialist

Dublin, Leinster €45000 - €80000 Y TP

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Job Description

Overview:

Job Description – Process Improvement Specialist

Short Overview of Job Responsibilities

This role is a key position within a newly created team responsible for the delivery of process

innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of

Teleperformance methodology and the supporting framework to deliver business transformation.

Responsibilities:

  • To identify and deliver service improvement activity across the business through employing

process improvement methodologies and the application of innovative thinking

  • To work with key business stakeholders to build a continuous improvement environment to

support an ongoing programme of change

  • To support the delivery of better value and greater efficiency through the identification and

elimination of unnecessary complexity within business processes and identification of better

ways of working

  • To identify trends and process variations as part of establishing a continuous improvement

monitoring system

  • To assist in the development and implementation of a 'best-in-class' continuous improvement

strategy

  • To take ownership of change initiatives from evolution/efficiency identification through to

project delivery via internal governance and controls

  • To elicit requirements and drive process change using staff interviews, document analysis,

requirements workshops, surveys, site visits, business process descriptions, business analysis

and workflow analysis

  • To work with other team members and business services departments to devise new support

material based on the revised processes, to include training, reporting and systems

enhancements

  • To actively monitor project risks to foresee/identify potential problems and proactively

identify solutions to address in advance

  • To ensure the business impact and project objectives/dependencies are identified, always

reported on and managed

  • To set up a program, deliver coaching and run projects
  • To complete post implementation reviews to ensure successful delivery has been achieved

and to ensure that improvements can be made for future projects

Requirements:

  • Minimum of 3 years of experience in the same field or capacity
  • Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate

Client Needs with staff

  • Excellent understanding of continuous improvement concepts including Six Sigma, Lean

Ideal Skills

  • Process Excellence
  • Collaboration
  • Communication
  • Emotional Intelligence
  • Open-Mindedness
  • Critical Thinking
  • Solution Orientation
  • Entrepreneurship
  • AI Proficiency
  • Data Literacy

value stream mapping

  • Talent to influence management and ability to manage multiple projects
  • excellent written and oral communication skills
  • Preferably with either one of the following certifications – COPC, PMP or Lean 6Sigma
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and

PowerPoint

  • Experience of the whole project life cycle, able to operate in the initial conceptual design

stage, in the depths of system testing, and at each stage in between

  • Stakeholder management skills
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Quality, Process Improvement

Leinster, Leinster €28000 - €40000 Y BMW Group

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Job Description

WE'RE DRIVEN TO FINANCE DREAMS. SHARE YOUR PASSION.
At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you're passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you're sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good.

At BMW Financial Services Ireland, We're Proud Of Our Office Environment And Achievements. We Offer a Modern Way Of Working With An Empowering Office Culture, Some Aspects Of Which Include

  • Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
  • Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
  • The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.

Projects Intern - 13 Month Placement (July 2026)
Entity, Location: BMW Financial Services, Dublin.
BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs.

Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Project Intern to join our team.

You'll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you'll also gain exposure to all areas of the business working with stakeholders at all levels.

What awaits you?
Supporting The 2026 Project Landscape Will Involve

  • Helping to document requirements from the business, customers and suppliers.
  • Organising meetings with the project teams and suppliers, capturing actions and updating action plans.
  • Coordinating and helping with testing.
  • Helping to train internal and external users on new systems.
  • Developing communications to go to internal and external users.
  • Helping to prepare updates for steering committees.
  • Remapping processes impacted by business projects.
  • Establishing timelines and supporting communication plans to keep key stakeholders and the business in the loop with all the projects.
  • In addition, you'll learn how to produce regular management reporting.

What should you bring along?

  • Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher
  • Strong communication, influencing and facilitation skills.
  • Excellent administration/project management/organisational/IT skills.
  • Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems.
  • Confidence to challenge the status quo and put forward suggestions for improvement.
  • Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required).

Why choose us?

  • Great Pay – A competitive annual salary of €28,000, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
  • Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
  • Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please Note
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

Closing Date: 30th November 2025
Any further questions? Email us on
Quality, Process Improvement - Placement Year

Automotive

Dublin

Ireland

Legal Entity
BMW Financial Services (Ireland) Ltd.

Location:

Dublin

Job Field
Continuous Improvement

Job ID

Publication Date

Internship

Full-time

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People & Process Improvement Specialist

Leinster, Leinster €40000 - €60000 Y Esmark Finch - Vehicle Engineering

Posted today

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Job Description

We are seeking a proactive
People & Process Improvement Specialist
to support both our staff and our operations. This is a dynamic role that blends HR support, performance management, and continuous improvement initiatives.

What you'll do:

  • Support recruitment and onboarding
  • Assist in quarterly performance reviews and staff development planning
  • Coordinate training and development programs
  • Lead and support process improvement projects using Lean Six Sigma tools
  • Provide HR, payroll, QA, and ICT administrative support

What we're looking for:

  • Strong organizational and interpersonal skills
  • Experience in HR support, performance management, or continuous improvement
  • Knowledge of Lean Six Sigma (Green Belt a plus)
  • Ability to collaborate across teams and drive improvements

Why join us?

  • You'll have the chance to make a direct impact on both our people and our processes — supporting staff success while driving efficiency and innovation.
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Group Process Improvement Engineer

Dublin, Leinster €70000 - €120000 Y Uniphar

Posted today

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Job Description

Group Process Improvement Engineer

Full Time Permanent

Citywest

The Role

This role will focus on optimising operational efficiency and enhancing the performance across our global facilities. The role will involve implementing continuous improvement processes, driving innovation, and pushing the boundaries on industry standards to ensure we are best in class. The ideal candidate should have a experience in process engineering, project management, and a proven ability to collaborate effectively with both internal and external teams. This role will sit within the Global Operations team and be aligned with, collaborate and contribute to key global strategic projects.

Key Outcomes

  • Design and implement strategies for continuous improvement that aim to enhance and streamline operational efficiency and productivity across the Groups' facilities.
  • Lead projects aimed at improving and harmonising Group operational processes while increasing the quality and reliability of the operating standards.
  • Collaborate with cross-functional teams to identify improvement opportunities and establish best practices.
  • Continually seek to drive innovation in process flows, material flow layout and operational performance.
  • Foster a culture of continuous improvement and lean practices within the Groups' operational structures.
  • Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements
  • Project manage strategic improvement projects from inception to completion, ensure operational improvement projects are delivered on time, within scope and to budget.
  • Champion operational excellence within the facility to deliver the highest level of customer satisfaction.
  • Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.
  • Identify process and system gaps, lead and drive initiatives and efficiencies to include:
  • Oversee the optimisation usage of current systems. Improve system usage effectiveness and reporting capability.
  • System, process and transportation improvements.
  • ASN, route and network planning.

Key Skills & Experiences

  • Strong experience of working in a lean project environment, successfully implementing continuous improvement solutions, either individually or as part of a team
  • Demonstrated success in delivery of improvements and a desire to work as part of a dedicated continuous improvement structure
  • Strong team player able to demonstrate ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.
  • Ability to work across the entire organisation and work closely with stakeholders at all levels of the organisation.
  • Must be able to co-ordinate multiple activities concurrently, whilst consistently be meeting tight deadlines
  • Hands on approach to problem solving and mind set, organised and methodical.
  • Demonstrated ability to extract critical information to enable effective and appropriate decision making.
  • Ideally hold a degree in Supply Chain or Engineering or a related field
  • Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important
  • Proven ability around working cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Culture at Uniphar

From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:

1.We have a People First approach, we do the right thing and take a stand for our people.

2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.

3.We have a Common Purpose that connects our diversified businesses and people.

  1. Finally, Trust is at the heart of how we operate.

How we'd like to work together

As we are a global team, there is flexibility to be based in one of Uniphar's offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it's not a '9 to 5' type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

unipharsupplychainandretail #unipharjobs
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