1,066 Operations Team jobs in Ireland

Overview:

Job Description – Process Improvement Specialist

Short Overview of Job Responsibilities

This role is a key position within a newly created team responsible for the delivery of process

innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of

Teleperformance methodology and the supporting framework to deliver business transformation.

Responsibilities:

• To identify and deliver service improvement activity across the business through employing

process improvement methodologies and the application of innovative thinking

• To work with key business stakeholders to build a continuous improvement environment to

support an ongoing programme of change

• To support the delivery of better value and greater efficiency through the identification and

elimination of unnecessary complexity within business processes and identification of better

ways of working

• To identify trends and process variations as part of establishing a continuous improvement

monitoring system

• To assist in the development and implementation of a 'best-in-class' continuous improvement

strategy

• To take ownership of change initiatives from evolution/efficiency identification through to

project delivery via internal governance and controls

• To elicit requirements and drive process change using staff interviews, document analysis,

requirements workshops, surveys, site visits, business process descriptions, business analysis

and workflow analysis

• To work with other team members and business services departments to devise new support

material based on the revised processes, to include training, reporting and systems

enhancements

• To actively monitor project risks to foresee/identify potential problems and proactively

identify solutions to address in advance

• To ensure the business impact and project objectives/dependencies are identified, always

reported on and managed

• To set up a program, deliver coaching and run projects
• To complete post implementation reviews to ensure successful delivery has been achieved

and to ensure that improvements can be made for future projects

Requirements:

• Minimum of 3 years of experience in the same field or capacity
• Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate

Client Needs with staff

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean

Ideal Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

value stream mapping

• Talent to influence management and ability to manage multiple projects
• excellent written and oral communication skills
• Preferably with either one of the following certifications – COPC, PMP or Lean 6Sigma
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and

PowerPoint

• Experience of the whole project life cycle, able to operate in the initial conceptual design

stage, in the depths of system testing, and at each stage in between

• Stakeholder management skills

WE'RE DRIVEN TO FINANCE DREAMS. SHARE YOUR PASSION.
At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you're passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you're sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good.

At BMW Financial Services Ireland, We're Proud Of Our Office Environment And Achievements. We Offer a Modern Way Of Working With An Empowering Office Culture, Some Aspects Of Which Include

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.

Projects Intern - 13 Month Placement (July 2026)
Entity, Location: BMW Financial Services, Dublin.
BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs.

Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Project Intern to join our team.

You'll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you'll also gain exposure to all areas of the business working with stakeholders at all levels.

What awaits you?
Supporting The 2026 Project Landscape Will Involve

• Helping to document requirements from the business, customers and suppliers.
• Organising meetings with the project teams and suppliers, capturing actions and updating action plans.
• Coordinating and helping with testing.
• Helping to train internal and external users on new systems.
• Developing communications to go to internal and external users.
• Helping to prepare updates for steering committees.
• Remapping processes impacted by business projects.
• Establishing timelines and supporting communication plans to keep key stakeholders and the business in the loop with all the projects.
• In addition, you'll learn how to produce regular management reporting.

What should you bring along?

• Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher
• Strong communication, influencing and facilitation skills.
• Excellent administration/project management/organisational/IT skills.
• Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems.
• Confidence to challenge the status quo and put forward suggestions for improvement.
• Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required).

Why choose us?

• Great Pay – A competitive annual salary of €28,000, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please Note
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

Closing Date: 30th November 2025
Any further questions? Email us on
Quality, Process Improvement - Placement Year

Automotive

Dublin

Ireland

Legal Entity
BMW Financial Services (Ireland) Ltd.

Location:

Dublin

Job Field
Continuous Improvement

Job ID

Publication Date

Internship

Full-time

Print Page

Circet was founded over 40 years of experience since being established in 1975 and is now made up of many different divisions. We are providers to the telecommunications industry and deliver high quality Civil Engineering, Rail and Power services across Northern Ireland, Republic of Ireland, UK, Scotland and Internationally. We are expanding in all markets we serve and have a number of career opportunities for suitable candidates based out of our Irish operations.
We are seeking to recruit a suitable person with excellent front of house and best in class customer service skills for multiple contracts. There are multiple position across different departments with the company.

• The ideal candidate will have exceptional communication skills, high personal standards and excellent attention to detail.
• As a member of the support team you will be required to provide an efficient and professional service across a number of tasks that support of field operations teams.
• Experience working in a call centre environment is desired but not essential.

These roles are ideal for applicants who thrive in a fast paced environment, have a strong focus on results, and deliver excellent customer service in a safe manner.
Staged Company Benefits below are available to successful Candidates, Including company Bonus Scheme.

• Attractive Annual Leave Allowance
• Company Pension
• Income Protection
• Life Insurance Benefit

Skills
Customer Service Computer Skills Microsoft Word Microsoft Excel

Benefits
Pension Fund Annual Leave Performance Bonus

• 12 Months Contract
• Cork Location - 2 days/week on-site requirement
• €230-€260/Daily Rate

This role is pivotal in maintaining a secure, resilient, and compliant compute environment across a large multi-site campus. You'll support 1,000+ users, collaborate with global IT teams, manage vendors, and drive infrastructure stability, security, and performance.

Your Responsibilities

• Maintain stability, operational performance, and resilience of compute environments across the Cork campus, minimising downtime and incidents.
• Oversee security posture, including patching, antivirus tools, and compliance with global standards.
• Coordinate disaster recovery testing and support SQL environments across the site.
• Support global security initiatives and ensure required controls testing is completed.
• Engage with managed service providers and third-party vendors covering compute, SQL, and manufacturing systems.
• Participate in compute and network infrastructure projects and collaborate with cross-functional technical teams.
• Track and report compute spend, working with finance and IT leadership on budgeting and trend analysis.
• Communicate security metrics and influence stakeholders to follow IT best practice.
• Manage maintenance contract renewals, proposals, quotations, and vendor troubleshooting efforts.

Your Qualifications & Experience

• 5+ years' experience in compute-focused IT operations.
• Strong technical knowledge across Compute, Network, Security, and Workplace Services.
• Proven experience working with multiple internal teams and external vendors.
• Degree/Masters in a related discipline or equivalent industry experience.
• Certifications in areas such as Microsoft Windows OS, MS SQL, VMware, Cisco, Azure/Cloud.
• Minimum five years' Workplace Services exposure. (Desirable)
• Strong stakeholder and vendor management capability.
• Experience supporting executives and senior leadership.
• Excellent written, verbal, and presentation skills.
• Proven end-to-end ownership of problem-solving and solution delivery.
• Ability to influence across functions and communicate across organizational levels.
• Knowledge of teleconferencing technologies and broad IT/OT integration understanding.
• Awareness of IT governance practices and enterprise priorities.

• Prior experience with some or all of the following is highly advantageous:

• SAN storage, backup appliances (Rubrik, Veritas), tape libraries

• ESXi hosts, VMware environments
• Cisco switches, Cisco ISE
• Active Directory, Group Policy
• RDS/Citrix, Symantec, WSUS, BigFix
• Patching & vulnerability management
• Database management
• ServiceNow, change/problem/incident management
• Vendor access management

Please APPLY directly or contact me on / for more info.

GEO (Global External Operations) Operations Support Specialist

Cork or Dublin - Hybrid role - 2 days per week onsite

12 Month Contract

BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind

BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These individuals build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients.

The GEO Operations Support role will serve as an integral member of the Global External Manufacturing Operations team who have responsibility for and play a key role in supporting external contract manufacturing activities relating to commercial & clinical drug products.

He/She will directly support the GEO Operations Managers/Process Team Leads who are responsible for ensuring seamless supply of product(s) from the contract manufacturing organizations (CMO). This candidate will be required to work across a number of multi-modality process teams to manage and execute ERP, QMS transactional activities as well as other support tasks. The GEO Operations Support role will report to the Director of Operations, GEO.

Key Responsibilities

• Provide direct support to Process Team Leads across Commercial & Clinical products (Small Molecules, Biologicals, Drug Substance, Drug Product and Packaging operations on targeted/prioritized activities.
• Manage and execute all transactional ERP aspects at BioMarin for production efforts at CMOs (includes executing production transactions, updating work order dates, receipting of purchase orders, inter organizational transfers etc.)
• Own and manage prioritized change controls and deviations within the Biomarin Quality Management System (QMS) to effective on time closure and no impact on supply.
• Consolidation and issuance of key performance metrics per Process Team
• Provide back-up support for Process Team Leads where necessary (e.g. holidays)
• Support selected continuous improvement activities aligned to the site business plan objectives with clear and measurable time and money savings.
• Work cross-functionally to perform rigorous root cause analysis, to understand issues and implement corrective actions as appropriate.
• Document key business processes in a standard format (e.g., Best Practice Document or Standard Operating Procedure).
• There may be a need for this person to execute operation tasks with a view to eliminating or reducing the number of touchpoints associated with a task.
• This list of support responsibilities may change depending on business needs and employees are expected to be adaptable and flexible where this need arises.

EXPERIENCE & Skills:

Minimum requirement of 5 years' experience within an Operations and regulated environment.

Relevant 3rd level qualification.

Required skills needed to accomplish the responsibilities/essential functions include:

• Will have a working understanding of ERP systems (e.g. SAP)
• Will have a good working understanding of the processes/unit operations assigned to the team.
• Ability to engage cross functional teams in the resolution of short-term issues and sustained performance for long-term goals.
• Experience in lean/six sigma/continuous improvement tools and techniques.
• Excellent written and verbal communication skills.
• A high level of initiative and drive, as well as excellent organizational skills, are key role requirements.
• Ability to work independently.

About MBRYONICS

MBRYONICS is at the forefront of free space optical communications. Our product

portfolio covers a wide range of emerging technologies from photonic integrated circuits to advanced optical systems and embedded software solutions. Our optical communications systems are integrated and deployed in satellite communications systems. The work is exciting and challenging and is at the forefront of the technology domains. As part of our expansion, we are currently looking for a suitably motivated - Operations Support Technician - to join our group.

The Operations Support Technician is a hands-on role that will be

critical to supporting the design, development and implementation of manufacturing processes in Mbryonics, as we start our journey to commercial manufacturing.

Key requirements of this role will be to support the implementation of processes that will ensure manufacturing capability and product quality, and that are scalable in line with our production ramp to meet demand.

The role will work within the operations team, as part of the production and process engineering function, and will liaise with the quality, design and technical teams to successfully develop and improve our manufacturing capability.

Part of the requirements for the role will be to actively participate in the assembly process and documentation generation (SOP's, WI's and Test Documents) through the engineering build phases, which will also ensure that a full understanding of the process is gained as we develop requirements for each process step.

Ongoing, a key function of the role will be to provide daily technical support to ensure continuity for the assembly process and team.

What you'll do#

Process Development & Engineering Support

• Process Development & Implementation:
• • Support the design, development and refinement of manufacturing processes from prototype stage through to full-scale production. Implementing lean principles and DFM (Design for Manufacturing) standards.
• Engineering Builds & Assembly Line Support:
• • Provide support to the engineering and technical development teams during initial production builds as part of the process creation and development program. This includes identifying and troubleshooting technical issues, identifying and creating robust solutions, and actively giving feedback to ensure the best outcomes for the scaling manufacturing operation.
• Design of Process Aids, Fixturing and Tooling Requirements
• • As part of the process development and manufacturing process creation, work with the team to identify tooling needs, fixturing and technical solutions to aid the manufacturing process.

Documentation & Training

• Process Documentation:
• • Create, maintain, and improve comprehensive process documentation, including detailed Work Instructions (WIs), Standard Operating Procedures (SOPs), and quality checklists to ensure repeatable and high-quality results.

Training of Assembly Team Members:

• Support training where needed of new team members into our manufacturing process to ensure consistency and quality standards are met, and to ensure that capability requirements are at a high standard. This will include a certification process for team members.

Continuous Improvement, Quality & Health and Safety

• Root Cause Analysis and Continuous Improvement
• • Activities to resolve production issues, through both quality and yield improvements initiatives.
• Yield and rework reduction
• • Support and drive the implementation of Right First Time principles into our production processes, working with quality to understand where variation exists and where process capability needs to improve.
• Health and Safety / Compliance
• • Work to continuously support all Health and Safety initiatives and Quality requirements to ensure we operate at the highest standards possible for our customers and for our employees.

Who you are

• Qualification in Mechanical, Manufacturing, Production, or relevant Engineering
• discipline.
• Minimum of 3 years of hands-on experience in a technical / engineering role with experience in a manufacturing or assembly.
• Ability to create clear and accurate technical documentation (Work Instructions, SOPs).
• Ability to read, interpret, and create detailed technical drawings and 3D models using industry-standard CAD software (e.g., AutoCAD, SolidWorks, Revit, etc.).
• Experience using software (SolidWorks, NX, or similar) for designing manufacturing aids, tools, and fixtures is an advantage.
• Understanding of Lean Manufacturing principles and practical application of quality tools (Problem Solving, FMEA, 5 Whys, Risk Analysis).
• Strong communication skills, and strong teamwork ethic, with the ability to communication effectively at all levels of the organisation.
• Strong commitment to health and safety, with willingness to lead by example and drive compliance.

What's in it for you

Career Growth: Contribute to a world-class space-age communication program while developing your leadership skills in a state-of-the-art manufacturing environment

Collaboration: Work with talented professionals across disciplines to drive impactful solutions

Innovation: Be part of a team pioneering advancements in manufacturing engineering for cutting-edge FSO systems

Work-Life Balance: Enjoy flexible work schedules and a comprehensive benefits package

If you're ready to take your career to new heights and drive the future of space-age communication, apply now and join the MBRYONICS team as our Operations Support Technician.

Diversity, Inclusion and Equal Opportunities

Core ethical values, diversity and inclusion are invaluable to MBRYONICS' business success. We recognise that the broad perspectives that result from recruiting, developing and retaining a globally diverse workforce promotes innovation and helps us succeed as a business enterprise. It is the policy and practice of the Company to provide equal opportunities to all employees and applicants. The Company will not tolerate discrimination on the basis of gender, race, religion, sexual orientation, gender identity, civil status, family status, disability, age, or membership of the Traveller community.

Job Description
GCC Operational Support - based Blanchardstown
Having recently relocated our Global Command Centre to Dublin we are excited to have some great new opportunities to support our mission critical Data Centers.

We are looking for Critical Operations Support to join our new Global Command Center team based in Dublin. This is a day-shift role supporting the global team for our customers and involves monitoring alarms, handling incidents and managing escalated communications effectively.

You should have knowledge and experience with facilities centers, confidence in dealing with clients over the phone, and the ability to manage critical escalations calmly and professionally. This role operates on a shift pattern.
We offer excellent career growth in a very stable sector, investing in internal promotions and supporting our employee's progression and continuous learning. Additionally, our generous salaries and excellent benefits ensure your hard work is recognized and rewarded.

What You'll Do

• Provide Tier 1 and Tier II network and customer service support for mission critical 24/7 Data Centers
• Provide Tier I direction and coaching for customers portal usage
• Receive, triage and action incoming phone calls, emails and portal tickets from internal and external customers
• Monitor and action Alarm platforms to ensure all major or critical alerts are dealt with within SLA
• Generate and publish internal and external customer notifications and updates relative to Incidents, Maintenance and Advisories specific to site or regional impact
• Provide proactive and reactive assistance for external customers specific to site operations, connectivity product and customer portal issues and questions.
• Escalation point for issues escalated from junior team members where appropriate.
• Provide support for the DLR network environments including problem solving, ability to take ownership of unfamiliar tasks and problems and see through to completion, or escalate as needed.
• Detects and analyzes alarms to provide basic troubleshooting, escalating to Tier III and management if necessary.
• Prioritize and triage work properly to meet established KPI measures and commitments.
• Provide effective communication with Tier III and management to ensure issues that are escalated receive immediate attention.
• Provide thorough documentation of Incident, Maintenance and Problem details in near real-time using existing systems & tools.
• Maintain and update current knowledge and skills through internal and external training, continuing education and professional associations

What You'll Need

• 1 year of experience working in a Network Operation Center, Contact Center or equivalent
• 1 year of experience providing customer service or technical support or equivalent
• Excellent written and oral communication skills, able to engage with colleagues and customers and diffuse difficult situations
• Ability to multi-task and prioritize job requirements
• Discipline and commitment to meet deadlines
• Self-motivated and able to work on issues independently with limited supervision
• Effective organizational skills and attention to detail
• Basis skills with Microsoft Operating Systems, Office Suite and Visio.
• CCNA or equivalent certification preferred

Your work schedule
This position is shift based and you will be required to work on a rotating schedule.
You will work alternate 4-day and 3-day weeks. Every other week you will have 4 days off.
The shift hours may change over time as we add new regions.
The role is based in Blanchardstown, W Dublin
A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter.

What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Job title:
Operations Support Manager - EMEA

Reports to:
Senior Operations Support Manager - EMEA

Location:
Dublin, Ireland - Hybrid

About our team

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you'll work alongside a group of professionals that are committed to excellence and innovation.

About the role

The Operations Support Manager (OSM) works closely with executive-level client stakeholders. It is a high-visibility role responsible for business management, regional end-to-end project management, data analysis, and communication of results to senior leaders. The OSM plays a critical role in driving continuous improvement initiatives, and ensuring the smooth execution of operational processes in a matrixed environment. Acting as a liaison between internal teams and the client, this role supports the development and implementation of security programs, drives strategic initiatives, and ensures accountability for key deliverables across the region.

What you'll do

In this role, you'll manage ongoing security projects, ensuring alignment with enterprise goals. You'll gather and analyze data related to significant security events, generate reports, and present insights to regional and global leadership. You'll also coordinate with stakeholders, manage executive-level requests, develop procedural documentation, and facilitate both client and internal meetings. Your responsibilities will include supporting new site security launches, identifying process improvements, and presenting findings to large audiences. You'll be a key contributor to the organization's success by ensuring operational readiness, reporting accuracy, and clear communication across all levels of engagement.

What you need to apply

We are looking for a seasoned professional with a bachelor's degree and at least 5+ years of relevant experience, or an equivalent combination. Security experience is preferable but not essential. Since you will be communicating with senior leaders, it's critical that you have strong verbal and written communication skills and are comfortable in front of large audiences. You'll need to be self-motivated and be able to work under pressure in a fast-paced environment. You should bring exceptional organizational and time management skills, with the ability to juggle multiple priorities seamlessly. A proactive, solution-oriented mindset is key to thriving in this role. You'll need to excel at prioritizing tasks effectively and anticipate the needs of the team to stay ahead of the curve. You will need exceptional presentation skills, and a proactive, adaptable mindset in a fast-paced, matrixed environment. In this role, you'll need to be proficient in Microsoft Office applications – including SharePoint, PowerPoint, Excel and PowerBI. On occasion, you may be asked to travel across the region, so a passion for travel (and a valid passport) is essential. This role will also have to work nights and weekends to support high priority events.

What you'll get

We offer more than just a job — we offer the chance to be part of a supportive, collaborative team where your growth and contributions truly matter. In this role, you'll thrive in a fast-paced, dynamic environment while working on a prestigious multinational client account, giving you firsthand exposure to global operations and cross-regional collaboration. Beyond day-to-day, you'll enjoy opportunities to travel both locally and internationally. We're committed to employee development, with access to continuous learning, training programs, and career growth pathways designed to help you succeed and advance. We believe great work deserves great rewards—and we're committed to staying competitive. This role offers a competitive salary and great benefits too. When it comes to time off, we know balance matters: you'll enjoy 25 days of annual leave (pro-rata), as well public holiday pay and various other family leave and sick pay. We invest in you so you can thrive—at work and beyond.

The extra stuff

All applicants must have a valid passport or have the ability to obtain one. Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice. You must be flexible and able to work evening and weekend hours when required, such as during an emergency or high priority event. Must be willing to go through the company's five-year pre-employment check and criminal background screening checks.

The role
The Operations Support Coordinator role is a critical back-office function within our medical device distribution operation. This role ensures the seamless execution of kit bookings, order processing, inventory transactions, loan kit coordination, and ERP system monitoring to maintain compliance, traceability, and service reliability. The position supports the Operations Team by maintaining operational continuity across logistics, kits and stock teams.

This role is offered on a specified purpose contract, anticipated to end in September 2026.
Key Responsibilities

• Process daily order bookings, kit requests and late kit requests, and delivery instructions in ERP/WMS system
• Maintain ERP inventory accuracy (batch/serial traceability, stock location, expiry updates)
• Coordinate surgical loan kit dispatches and returns, including reprocessing and decontamination records if needed
• Support stock initiatives
• Liaise with sales and customer service teams to ensure accurate and timely information exchange
• Help with stock at risk of expiry or obsolescence .

Required Skills & Competencies

• Strong attention to detail; a must in medical industry
• Proficient in ERP/WMS platforms (SAP, Oracle NetSuite, or similar)
• Excellent documentation control and data entry accuracy
• Effective communication with warehouse, customer service, and clinical teams
• Ability to prioritise tasks under pressure and manage deadlines
• Ability to communicate effectively with internal and external customers.
• Data experience for KPIs, MS BI or AI experience not required but an advantage.

Experience & Qualifications

• Experience in similar operations or supply chain support role an advantage
• Experience in medical device, pharma, or regulated industry strongly preferred but not necessity.
• Knowledge of inventory control and order processing an advantage.
• ERP/WMS system experience.

Uniphar – Who We Are
With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech, Supply Chain & Retail, and Pharma.

This opportunity sits within Tekno Surgical, part of Uniphar Medtech, a dedicated division focused on delivering innovative medical technologies and solutions.

How We'd Like To Work Together
Our core values, titled our Medtech Mindset, guides our culture and work environment:

• We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection.
• We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability.
• We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business.

If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together.