75 Patient Discharge jobs in Ireland

Patient Care Specialist Location: Galway/Mayo/Midlands Contract: 12-month Fixed Term Salary: €40,000 €50,000 Working Hours: Monday Friday, 9am 5pm About the Role We are seeking a dedicated and compassionate Patient Care Specialist to join our team. This role is central to delivering high-quality patient care, providing education and support, and ensuring excellent service within the community. The successful candidate will be people-orientated, adaptable, and motivated, with the ability to work both independently and collaboratively. Key Responsibilities Provide patient-centred support and education in line with clinical needs. Work autonomously while contributing effectively to the wider healthcare team. Manage time and workload efficiently to meet patient and clinical demand. Demonstrate strong communication skills in both written and spoken contexts. Adapt to change and new ways of working as required. Travel across the assigned region to support patients (own transport essential). Requirements: 2-3 years experience as qualified Nurse in Ireland To be NMC / An Bord Altranais Registered Nurse To be well educated to degree level Full driving license, own car Computer literacy, Microsoft office. For more information, please apply through the link provided for the attention of Erna Tupaz or email your cv to If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. Please visit for more information on all of our roles. #INDOSB1 #INDETUPAZ

Patient Care Specialist Location: Galway/Mayo/Midlands Contract: 12-month Fixed Term Salary: €40,000 €50,000 Working Hours: Monday Friday, 9am 5pm About the Role We are seeking a dedicated and compassionate Patient Care Specialist to join our team.

This role is central to delivering high-quality patient care, providing education and support, and ensuring excellent service within the community.

The successful candidate will be people-orientated, adaptable, and motivated, with the ability to work both independently and collaboratively.

Key Responsibilities Provide patient-centred support and education in line with clinical needs.

Work autonomously while contributing effectively to the wider healthcare team.

Manage time and workload efficiently to meet patient and clinical demand.

Demonstrate strong communication skills in both written and spoken contexts.

Adapt to change and new ways of working as required.

Travel across the assigned region to support patients (own transport essential).

Requirements: 2-3 years experience as qualified Nurse in Ireland To be NMC / An Bord Altranais Registered Nurse To be well educated to degree level Full driving license, own car Computer literacy, Microsoft office.

For more information, please apply through the link provided for the attention of Erna Tupaz or email your cv to If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Osborne are proud to be an Equal Opportunity Employer.

Please visit for more information on all of our roles.

#INDOSB1 #INDETUPAZ

Patient Care Specialist We are seeking a dedicated and compassionate Patient Care Specialistto join our team.

This role is central to delivering high-quality patient care, providing education and support, and ensuring excellent service within the community.

The successful candidate will be people-orientated, adaptable, and motivated, with the ability to work both independently and collaboratively.

Location: Westmeath Contract:12-month Fixed Term Salary:€40,000 €50,000 Working Hours: Monday Friday, 9am 5pm Key Responsibilities: Provide patient-centred support and education in line with clinical needs.

Work autonomously while contributing effectively to the wider healthcare team.

Manage time and workload efficiently to meet patient and clinical demand.

Demonstrate strong communication skills in both written and spoken contexts.

Adapt to change and new ways of working as required.

Travel across the assigned region to support patients (own transport essential).

For more information, please apply through the link provided for the attention of Erna Tupaz or email your cv to If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Osborne are proud to be an Equal Opportunity Employer.

Please visit for more information on all of our roles.

#INDOSB1 #INDETUPAZ

RecruitNet International Ltd is specializing in relocating qualified professionals throughout Ireland and overseas, we guide you through the professional registration, job placement, visa and employment permit processing. We are hiring  Senior Social Worker  to a private hospital in Dublin. Key Responsibilities  Provide a professional social work service to the attending patient population, family and relevant others.Assessment, planning, implementation, and evaluation of social work programmes for residents according to professional standards and to keep abreast of developments in the field.Manage patient care to ensure the highest professional standards using an evidence-based, care planning approach.Collaboration with residents, family, carers, and other staff in goal setting and support/intervention planning.Maintain comprehensive clinical records of assessments, interventions carried out, communications relating to residents.Manage, participate, and play a key role in the practice education of student social workers and promote and engage in the teaching/training/support of others as appropriate.RequirementsBe registered on the Social Worker Register maintained by the Social Work Registration Board at CORU.Hold a degree in Social Work or an equivalent qualification and be eligible for membership with the Irish Association of Social Workers.Have five years full-time (or an aggregate of five years) post-qualification clinical experience.Have established clinical experience in working with individuals with severe and enduring neurological and mental health conditions.Have a good knowledge and experience of health, safety and other statutory regulations affecting a healthcare organisation.BenefitsContributory pensionCareer developmentTax-saver commuter ticketsComprehensive training programsLong Service RecognitionComprehensive training programs

The Affidea Group is one of the most successful European healthcare diagnostics imaging companies, we have over 400 staff within our Irish clinics. The business operates diagnostic imaging and minor injuries centres' around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations. We are now seeking an experienced Patient Admin/ Aide to join our team in Affidea - Charlestown Responsibilities: Patient Administrator: Patient Coordination: Greet and assist patients in person, by phone, or via email in a professional and courteous manner. Schedule, confirm, and manage patient appointments, ensuring optimal use of clinical resources. Register new patients and update existing records accurately in the patient management system. Provide patients with necessary information regarding appointments, procedures, and clinic policies. Administrative Support: Maintain and organize patient files, ensuring confidentiality and compliance with data protection regulations. Process referrals, medical reports, and correspondence in a timely and accurate manner. Liaise with clinical staff to coordinate patient flow and support service delivery. Handle patient queries and complaints, escalating issues when necessary. Systems and Documentation: Use software to manage patient data and appointment schedules. Ensure all documentation is completed accurately and filed appropriately. Generate reports and assist with audits as required by management. Compliance and Quality: Adhere to all relevant policies, procedures, and regulatory standards. Maintain a clean and organized reception and administrative area. Participate in quality improvement initiatives and contribute to service development. Radiographer Aide: Patient-Facing Support Greet patients, verify identity at every encounter, explain what to expect, and provide empathetic support throughout the visit. Assist with safe patient transfers and positioning using approved manual-handling techniques; remain with and monitor patients who require supervision; promptly escalate concerns to the supervising Radiographer/Sonographer. Support basic comfort needs and keep patients informed about delays and next steps. MRI Support Assist with patient changing, transfers, comfort and communication; restock consumables and support questionnaire pre-checks as directed. Assist the Radiographers in placing and removing coils, and patient positioning Quality, Safety & Infection Prevention Uphold Infection Prevention & Control, JCI hygiene standards and International Patient Safety Goals. Follow local radiation protection rules when present in the MRI department. Participate in audits, stock checks, equipment cleaning logs and room turnaround standards; report incidents/near misses promptly. Stock, Housekeeping & Logistics Keep clinical and non-clinical areas tidy and ready; restock consumables; manage waste streams correctly (incl. sharps/clinical waste). Professional Conduct & Development Maintain confidentiality and data protection; use PPE and follow manual/patient handling training. Support new staff orientation when asked; complete mandatory training and keep competencies up to date (e.g., BLS, manual handling, fire etc.) Qualifications Essential Leaving Certificate or equivalent Fluent in written and Oral English Desirable FETAC Level 5 Care Assistant FETAC with Radiographer Module complete Manual Handling, Basic Life Support, Fire Training Certificates Experience Experience in a care assistant role in a hospital or nursing home environment is beneficial but not critical Excellent customer facing skills Ability to handle patient complaints in line with company guidelines Ability to work as part of a team Strong patient focus Application Process: By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 18 months from the date of your application. After this time, it will be deleted. If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to Affidea s Data Privacy Notice for Recruitment for more information. Skills: Healthcare assistant Administration healthcare

The Affidea Group is one of the most successful European healthcare diagnostics imaging companies, we have over 400 staff within our Irish clinics.

The business operates diagnostic imaging and minor injuries centres' around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

We are now seeking an experienced Patient Admin/ Aide to join our team in Affidea - Charlestown Responsibilities: Patient Administrator: Patient Coordination: Greet and assist patients in person, by phone, or via email in a professional and courteous manner.

Schedule, confirm, and manage patient appointments, ensuring optimal use of clinical resources.

Register new patients and update existing records accurately in the patient management system.

Provide patients with necessary information regarding appointments, procedures, and clinic policies.

Administrative Support: Maintain and organize patient files, ensuring confidentiality and compliance with data protection regulations.

Process referrals, medical reports, and correspondence in a timely and accurate manner.

Liaise with clinical staff to coordinate patient flow and support service delivery.

Handle patient queries and complaints, escalating issues when necessary.

Systems and Documentation: Use software to manage patient data and appointment schedules.

Ensure all documentation is completed accurately and filed appropriately.

Generate reports and assist with audits as required by management.

Compliance and Quality: Adhere to all relevant policies, procedures, and regulatory standards.

Maintain a clean and organized reception and administrative area.

Participate in quality improvement initiatives and contribute to service development.

Radiographer Aide: Patient-Facing Support Greet patients, verify identity at every encounter, explain what to expect, and provide empathetic support throughout the visit.

Assist with safe patient transfers and positioning using approved manual-handling techniques; remain with and monitor patients who require supervision; promptly escalate concerns to the supervising Radiographer/Sonographer.

Support basic comfort needs and keep patients informed about delays and next steps.

MRI Support Assist with patient changing, transfers, comfort and communication; restock consumables and support questionnaire pre-checks as directed.

Assist the Radiographers in placing and removing coils, and patient positioning Quality, Safety & Infection Prevention Uphold Infection Prevention & Control, JCI hygiene standards and International Patient Safety Goals.

Follow local radiation protection rules when present in the MRI department.

Participate in audits, stock checks, equipment cleaning logs and room turnaround standards; report incidents/near misses promptly.

Stock, Housekeeping & Logistics Keep clinical and non-clinical areas tidy and ready; restock consumables; manage waste streams correctly (incl.

sharps/clinical waste).

Professional Conduct & Development Maintain confidentiality and data protection; use PPE and follow manual/patient handling training.

Support new staff orientation when asked; complete mandatory training and keep competencies up to date (e.g., BLS, manual handling, fire etc.) Qualifications Essential Leaving Certificate or equivalent Fluent in written and Oral English Desirable FETAC Level 5 Care Assistant FETAC with Radiographer Module complete Manual Handling, Basic Life Support, Fire Training Certificates Experience Experience in a care assistant role in a hospital or nursing home environment is beneficial but not critical Excellent customer facing skills Ability to handle patient complaints in line with company guidelines Ability to work as part of a team Strong patient focus Application Process: By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise.

This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 18 months from the date of your application.

After this time, it will be deleted.

If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application.

Please refer to Affidea s Data Privacy Notice for Recruitment for more information.

Skills: Healthcare assistant Administration healthcare

JOB DESCRIPTION Care & Case Manager JOB TITLE: Care & Case Manager RSS JOB HOLDER: Vacant REPORTS TO: Service Manager Laois LOCATION: Tar Isteach Housing Project: RSS Service Purpose of the Post To work with the Service Manager and within the authority delegated to the post holder by the service manager; to assist in the day to day running of the service whilst remaining on the roster. The Case Worker will be responsible for: processing referrals, conducting assessments; care/support planning and implementation of care/support plans; engaging with tenants; supporting tenants with housing sustainment plans; addressing / highlighting maintenance issues, ensuring payment of rent issues. The Case Worker will play a key role in Case Management, Tenancy Sustainment and Resettlement. A collaborative approach with the Local Authority is also required. In addition to this, the post holder will act on behalf of the Service Manager and provide out of hours on call support where designated. Environment of the Post Tar Isteach Housing strive to provide supports to the elderly, disabled and homeless by providing quality and affordable accommodation, and appropriate degrees of support to maintain a tenancy and move towards social inclusion. Guidance and Authority The post-holder will report to and be supervised by the Service Manager. The service manager reports to the Regional Manager. They may act on behalf of the Service Manager for the housing service as designated during periods of leave as designated and agreed by the Regional Manager. The post-holder will liaise closely with the Service Manager and relevant stakeholders in the Local Authority, Health Service Executive and other agencies. The post holder will work within the overall framework and policies of Tar Isteach Housing. Principal Accountabilities & Key Indicators Tenant / Service user Support Assess the Holistic Needs of all clients and refer them to other support services that may be deemed appropriate to their needs To demonstrate the highest standard of social care practice, with adherence to tenancy law. Ensure to inform tenants of their individual rights and responsibilities under their tenancy agreement. To establish and maintain a positive and adherent rent culture with tenants, addressing obstacles and ensuring to support strategies that will empower tenants full adherence to rent and other areas of tenancy To ensure that the service responds effectively to the needs of the service users in areas such as referral, induction, key working/ case management and property law and maintenance. The development of life and home making skills is also seen as essential. Ensure tenants access services / community supports/ welfare allowances which they are entitled to. Quality To ensure a consistently high standard of care for the tenants and that the rights of the tenants are protected and promoted. To continuously work towards the achievement of Putting People First and the implementation of the National Quality Standards Framework for Homeless Services and National Standards for Safer Better Healthcare. To work to the highest standards of the Dublin Regional Homeless Regional Executive Competency Framework To ensure effective rent and maintenance programmes and standards. Communication To carry out duties in accordance with the values, ethos & mission statement of Tar Isteach Housing. To contribute to the on-going development of Standards, Polices and Procedures in Tar Isteach Housing Policy To take part in regular team-meetings with all staff to ensure effective communication sharing, discussion and review of practice, client welfare and outcomes To report to the Service Manager challenges, changes or resources needs as they arise To provide the Service Manager with the data and information required for meetings, and to attend meetings and present reports as required To manage and maintain data and information in accordance with best practice To maintain and manage an information data-base as may be required Property To monitor and ensure that all aspects of Health and Safety standards are met within the service in accordance with the Health and Safety policy To report any Health and Safety concerns or issues to the Service Manager Follow a maintenance system and ensure accommodation is maintained to a high standard. Report any maintenance issues in Local Authority Properties to the Local Authority To assist Service Users by implementing a Lifeskills programme which will support them in maintaining their accommodation to an appropriate standard Information Management To complete MIPs / KPIs and other data collection / Information Management Reports as require by the Services Manager To support and monitor the further development of appropriate information management systems To support and monitor compliance with Data Protection legislation and the Tenants Confidentiality Policy Confidentiality To ensure confidentiality is maintained at all times, in accordance with best practice, with regard to case management files To contribute to and further imbed a culture of confidentiality as appropriate Case-Management Files To contribute to and support the implementation of progressive Information Technology systems, so as to facilitate the improvement of record-keeping and case-management systems Maintain standard of all files and record keeping systems Engage with referral agents and facilitate regular support plan reviews Complete move in; case management and move out processes in line with policies and best practice in social care and housing management policy. Encourage shared care / multi-agency collaborative approaches to achieve the best outcomes for service users Monitoring Resources To advise the Service Manager of efficiencies, pressures or requirements in relation to resources Highlight and gaps / blocks / concerns at the earliest opportunity to the Services Manager Crisis Management To have the ability to deal with and resolve difficult situations when they arise in a calm and professional manner. Using proven crisis management techniques and following policy and procedures to ensure safety and relationships are maintained To complete Individual Crisis Management Plans and Risk Management Strategies with service users to support them to maintain their accommodation. Duties and Responsibilities The Case Worker will: Proactively identify and engage with tenants who require a degree of support. Assess how the Service can assist them and prioritise their support needs. Complete screening/ initial assessment, develop and implement care/support plans, and conduct regular key working appointments as appropriate to the service users needs. Carry out risk assessments and risk management plans as appropriate. Participate in multi-agency working through case management and case reviews as appropriate. Ensure that all paperwork is completed including consent forms, tenancies, utility service applications, SWA applications for furnishing, rent and deposits, enabling the service to advocate as appropriate with external agencies. Foster positive relationships with external agencies in order to maximise the supports and resources available to clients to help them address the issues and access other areas of community support that may be required. Provide community support and liaison between the tenants the Local Authority Operate as part of an on call rota Administration and Accountability The Case Worker will: To work effectively within the team setting to administer the day to day aspects of the service as outlined in Standard Operating Procedures for Property Management and Support. To maintain high quality documentation standards as per Tar Isteach Housing policy and observe professional standards in respect of confidentiality and data security. To return statistics/data within required time frames. To report any issues affecting the administration of the service to your line manager. To meet with the Service Manager on a monthly basis for supervision. To identify any training gaps and undertake ongoing training in order to maintain high professional standards. To co-operate with aspects pertaining to the operation of new technology. Research The Case Worker will: To participate in relevant research/audit projects within the service in order to improve outcomes and standards in housing services. To participate in initiatives that improves the quality of all aspects of the service. To contribute to any service improvement plans as a result of evaluation or audit. To ensure that service users opinion and feedback is sought in relation to all service development projects. To be flexible in relation to service delivery as the needs of the service dictate i.e. out of hours and provision of new service initiatives. To co-operate with staff policy and review procedures. Personal Development The Project Worker will: Engage in all training needs analysis. Maintain a commitment to further education and training. Maintain internal supervision to reflect and review practice. General The Case Worker will: Co-operate with continued new training programmes, identified as a result of international research, best practice, changing demands etc. in order to improve the quality of services provided. Co-operate with the development of new services within Tar Isteach Housing Co-operate with various methods that may be introduced to the tenant experience with service provision. To co-operate/participate in initiatives to improve the quality of services, including joint audits. To co-operate with on-going monitoring and evaluation of the effectiveness of services being provided To co-operate with flexible working i.e. unsociable hours when necessary To carry out any other duties that may be assigned by the relevant Line Manager. To be aware of the principles of risk management and to be individually responsible for risk management issues in your area of work to include all Health & Safety policies. To identify risk situations and take appropriate action. To work in a manner to minimise risk. Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Better, Safer Healthcare (HSE) and the National Standards for Homeless Services and comply with associated HSE protocols and SE Homeless Services for implementing and maintaining these standards. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) / DIT. Or Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) (formerly HETAC) / /DIT. Or Possess the Diploma in Applied Social Studies/Social Care from DIT. Or Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework). Or Possess Open Training College National Diploma in Applied Social Studies (Disability). Or Possess an equivalent qualification And Candidates must have a suitable standard of professional attainments. And Candidates must have the requisite knowledge and ability (including a high standard of suitability and ability for the proper discharge of the duties of the office). And A full and clean driving license Experience Not less than 2 years experience in residential social care services; preferably in the homeless/supported housing sector leadership experience in social care services, including supervision of social care staff would be a distinct advantage Extensive experience in working with behaviours that may challenge and supporting care-staff in similar environments Supporting organisational change in a complex environment Recording, reporting and information management A full and clean driving license Post Specific Requirement: Ability to demonstrate A thorough knowledge of principles of Social Care / Community Work Knowledge of health and safety legislation; data protection, report writing, funding structures for homeless services In depth knowledge of Case Management, Key working & Holistic Needs Assessment, and use of PASS Database. Knowledge of the principles of Non-Violent Crisis Intervention and/ or Therapeutic Crisis Intervention would be an advantage Understanding of management principles in social care settings Knowledge and understanding of relevant Government policy on homelessness and the Quality Standards Framework for Homeless Services. Skills: Excellent communication skills Report Writing Full clean Drivers Licence

JOB DESCRIPTION Care & Case Manager JOB TITLE: Care & Case Manager RSS JOB HOLDER: Vacant REPORTS TO: Service Manager Laois LOCATION: Tar Isteach Housing Project: RSS Service Purpose of the Post To work with the Service Manager and within the authority delegated to the post holder by the service manager; to assist in the day to day running of the service whilst remaining on the roster. The Case Worker will be responsible for: processing referrals, conducting assessments; care/support planning and implementation of care/support plans; engaging with tenants; supporting tenants with housing sustainment plans; addressing / highlighting maintenance issues, ensuring payment of rent issues. The Case Worker will play a key role in Case Management, Tenancy Sustainment and Resettlement. A collaborative approach with the Local Authority is also required. In addition to this, the post holder will act on behalf of the Service Manager and provide out of hours on call support where designated. Environment of the Post Tar Isteach Housing strive to provide supports to the elderly, disabled and homeless by providing quality and affordable accommodation, and appropriate degrees of support to maintain a tenancy and move towards social inclusion. Guidance and Authority The post-holder will report to and be supervised by the Service Manager. The service manager reports to the Regional Manager. They may act on behalf of the Service Manager for the housing service as designated during periods of leave as designated and agreed by the Regional Manager. The post-holder will liaise closely with the Service Manager and relevant stakeholders in the Local Authority, Health Service Executive and other agencies. The post holder will work within the overall framework and policies of Tar Isteach Housing. Principal Accountabilities & Key Indicators Tenant / Service user Support Assess the Holistic Needs of all clients and refer them to other support services that may be deemed appropriate to their needs To demonstrate the highest standard of social care practice, with adherence to tenancy law. Ensure to inform tenants of their individual rights and responsibilities under their tenancy agreement. To establish and maintain a positive and adherent rent culture with tenants, addressing obstacles and ensuring to support strategies that will empower tenants full adherence to rent and other areas of tenancy To ensure that the service responds effectively to the needs of the service users in areas such as referral, induction, key working/ case management and property law and maintenance. The development of life and home making skills is also seen as essential. Ensure tenants access services / community supports/ welfare allowances which they are entitled to. Quality To ensure a consistently high standard of care for the tenants and that the rights of the tenants are protected and promoted. To continuously work towards the achievement of Putting People First and the implementation of the National Quality Standards Framework for Homeless Services and National Standards for Safer Better Healthcare. To work to the highest standards of the Dublin Regional Homeless Regional Executive Competency Framework To ensure effective rent and maintenance programmes and standards. Communication To carry out duties in accordance with the values, ethos & mission statement of Tar Isteach Housing. To contribute to the on-going development of Standards, Polices and Procedures in Tar Isteach Housing Policy To take part in regular team-meetings with all staff to ensure effective communication sharing, discussion and review of practice, client welfare and outcomes To report to the Service Manager challenges, changes or resources needs as they arise To provide the Service Manager with the data and information required for meetings, and to attend meetings and present reports as required To manage and maintain data and information in accordance with best practice To maintain and manage an information data-base as may be required Property To monitor and ensure that all aspects of Health and Safety standards are met within the service in accordance with the Health and Safety policy To report any Health and Safety concerns or issues to the Service Manager Follow a maintenance system and ensure accommodation is maintained to a high standard. Report any maintenance issues in Local Authority Properties to the Local Authority To assist Service Users by implementing a Lifeskills programme which will support them in maintaining their accommodation to an appropriate standard Information Management To complete MIPs / KPIs and other data collection / Information Management Reports as require by the Services Manager To support and monitor the further development of appropriate information management systems To support and monitor compliance with Data Protection legislation and the Tenants Confidentiality Policy Confidentiality To ensure confidentiality is maintained at all times, in accordance with best practice, with regard to case management files To contribute to and further imbed a culture of confidentiality as appropriate Case-Management Files To contribute to and support the implementation of progressive Information Technology systems, so as to facilitate the improvement of record-keeping and case-management systems Maintain standard of all files and record keeping systems Engage with referral agents and facilitate regular support plan reviews Complete move in; case management and move out processes in line with policies and best practice in social care and housing management policy. Encourage shared care / multi-agency collaborative approaches to achieve the best outcomes for service users Monitoring Resources To advise the Service Manager of efficiencies, pressures or requirements in relation to resources Highlight and gaps / blocks / concerns at the earliest opportunity to the Services Manager Crisis Management To have the ability to deal with and resolve difficult situations when they arise in a calm and professional manner. Using proven crisis management techniques and following policy and procedures to ensure safety and relationships are maintained To complete Individual Crisis Management Plans and Risk Management Strategies with service users to support them to maintain their accommodation. Duties and Responsibilities The Case Worker will: Proactively identify and engage with tenants who require a degree of support. Assess how the Service can assist them and prioritise their support needs. Complete screening/ initial assessment, develop and implement care/support plans, and conduct regular key working appointments as appropriate to the service users needs. Carry out risk assessments and risk management plans as appropriate. Participate in multi-agency working through case management and case reviews as appropriate. Ensure that all paperwork is completed including consent forms, tenancies, utility service applications, SWA applications for furnishing, rent and deposits, enabling the service to advocate as appropriate with external agencies. Foster positive relationships with external agencies in order to maximise the supports and resources available to clients to help them address the issues and access other areas of community support that may be required. Provide community support and liaison between the tenants the Local Authority Operate as part of an on call rota Administration and Accountability The Case Worker will: To work effectively within the team setting to administer the day to day aspects of the service as outlined in Standard Operating Procedures for Property Management and Support. To maintain high quality documentation standards as per Tar Isteach Housing policy and observe professional standards in respect of confidentiality and data security. To return statistics/data within required time frames. To report any issues affecting the administration of the service to your line manager. To meet with the Service Manager on a monthly basis for supervision. To identify any training gaps and undertake ongoing training in order to maintain high professional standards. To co-operate with aspects pertaining to the operation of new technology. Research The Case Worker will: To participate in relevant research/audit projects within the service in order to improve outcomes and standards in housing services. To participate in initiatives that improves the quality of all aspects of the service. To contribute to any service improvement plans as a result of evaluation or audit. To ensure that service users opinion and feedback is sought in relation to all service development projects. To be flexible in relation to service delivery as the needs of the service dictate i.e. out of hours and provision of new service initiatives. To co-operate with staff policy and review procedures. Personal Development The Project Worker will: Engage in all training needs analysis. Maintain a commitment to further education and training. Maintain internal supervision to reflect and review practice. General The Case Worker will: Co-operate with continued new training programmes, identified as a result of international research, best practice, changing demands etc. in order to improve the quality of services provided. Co-operate with the development of new services within Tar Isteach Housing Co-operate with various methods that may be introduced to the tenant experience with service provision. To co-operate/participate in initiatives to improve the quality of services, including joint audits. To co-operate with on-going monitoring and evaluation of the effectiveness of services being provided To co-operate with flexible working i.e. unsociable hours when necessary To carry out any other duties that may be assigned by the relevant Line Manager. To be aware of the principles of risk management and to be individually responsible for risk management issues in your area of work to include all Health & Safety policies. To identify risk situations and take appropriate action. To work in a manner to minimise risk. Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Better, Safer Healthcare (HSE) and the National Standards for Homeless Services and comply with associated HSE protocols and SE Homeless Services for implementing and maintaining these standards. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) / DIT. Or Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) (formerly HETAC) / /DIT. Or Possess the Diploma in Applied Social Studies/Social Care from DIT. Or Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework). Or Possess Open Training College National Diploma in Applied Social Studies (Disability). Or Possess an equivalent qualification And Candidates must have a suitable standard of professional attainments. And Candidates must have the requisite knowledge and ability (including a high standard of suitability and ability for the proper discharge of the duties of the office). And A full and clean driving license Experience Not less than 2 years experience in residential social care services; preferably in the homeless/supported housing sector leadership experience in social care services, including supervision of social care staff would be a distinct advantage Extensive experience in working with behaviours that may challenge and supporting care-staff in similar environments Supporting organisational change in a complex environment Recording, reporting and information management A full and clean driving license Post Specific Requirement: Ability to demonstrate A thorough knowledge of principles of Social Care / Community Work Knowledge of health and safety legislation; data protection, report writing, funding structures for homeless services In depth knowledge of Case Management, Key working & Holistic Needs Assessment, and use of PASS Database. Knowledge of the principles of Non-Violent Crisis Intervention and/ or Therapeutic Crisis Intervention would be an advantage Understanding of management principles in social care settings Knowledge and understanding of relevant Government policy on homelessness and the Quality Standards Framework for Homeless Services. Skills: Excellent communication skills Report Writing Full clean Drivers Licence

Qualifications Essential: A Third Level Qualification in Applied Social Studies in Social Care or equivalent **QUALIFICATION MUST BE RELEVANT TO CARE INDUSTRY** Experience Essential: Prior experience in a similar role Experience in caring for young persons Experience of report writing and support plans Experience and maturity to set and deliver goals on own initiative An understanding of basic mental health issues, medical, social care, social welfare systems and social care, social welfare payments, child welfare and protection and youth work A compassionate and empathetic style Responsibilities & Key Duties To develop appropriate professional relationships with children and parents/carers. To assist in the day-to-day care and supervision of children within the home including engaging with them in activities such as housework, maintenance of clothing, cooking and personal care. To assist with the supervision and purchase of clothing for children, the care of furnishings and household equipment and undertake household and domestic duties which are appropriate to the care of young people. To accompany the children, when necessary, to places of worship; holidays; outings and on other occasions. To contribute to the development of the young people, through the promotion & provision of a healthy lifestyle. To assist in facilitating personal education plans for young people and ensure that recreational and leisure activities are organised as required. To support the young persons development in both personal and social skills. To be sensitive to the needs of individual children, taking account of race, culture, language and religion To initiate and maintain appropriate contact with parents/carers, teachers and other professional staff and agencies acting in the best interests of the children at all times. Establish and maintain contact with the local community and thereby facilitate the involvement of the young people in outside activities. To contribute to the multi-disciplinary assessment of young peoples needs and the development of appropriate care plans to meet such needs To support key workers in their work with individual children and where appropriate to undertake key worker responsibilities To contribute to and participate in team meetings, core group meetings, Care planning meetings and other meetings as required. Participate, as appropriate, in implementing the care plan and placement plan for each child in the home. Contribute to the maintenance of appropriate records particularly those detailing observations and/or assessment of the children and those required to comply with statutory requirements and Foscadh g policies and procedures. Undertake duties in connection with the proper receipt, recording and safe keeping of monies and valuables within the home. To share relevant information with colleagues and managers e.g. at changeover, and team meetings. To inform line managers of any matters of concern in relation to the welfare of the children including any concerns regarding the behaviour or practice of other staff. To be aware of Health and Safety at Work requirements as they pertain to this post and comply with Foscadh g policies and procedures. To participate in formal supervision in accordance with Foscadh g & supervision policy. To maintain confidentiality in respect of staff and children at all times. To participate in staff training programmes as appropriate. Report any necessary repairs and/or maintenance work requiring attention Ensure the upkeep and maintenance of Foscadh g homes The list of key duties is not exhaustive. Skills: Residential Care Quality Care Social care Residential Homes Medication Life Skills Administering medication Benefits: Group Life Assurance Medical Aid / Health Care Paid Holidays Parking Pension Fund