1 Patient Support jobs in Ireland
Patient Administrator/ Health Care Assistant
Dublin, Leinster
Affidea Diagnostics Ireland Limited
Posted 3 days ago
Job Viewed
Job Description
The Affidea Group is one of the most successful European healthcare diagnostics imaging companies. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries center's around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations. We are now seeking an experienced Administrator/Radiographer Aideto join our team in Affidea -Dundrum Duties: Radiographer Aide: Responsible for providing excellence in patient service through the efficient management of patients through registration process. Greeting patients and ensuring 3 key patient identifiers are checked Managing the patient flow in line with the daily clinic schedule Ensuring following day schedule is correct and up to date. Booking and Scheduling of patients as required. Providing reassurance and information to patients regarding their treatment Handling and resolving patient complaints in line with company guidelines Providing emotional and physical support to patients during treatment Ensuring patient safety throughout procedure General upkeep of suite and maintaining JCI standards of Hygiene General admin duties associated with clear and precise documentation for each patient Obtaining Patients consent regarding ultrasound exam Preparing patient for TV ( trans vaginal ) scan Providesupporttosonographerduringexam To set up room following each examination. Sterilize probes in line with training given Patient Administrator: Ability to handle patient complaints or issues on a day-to-day basis Ability to work as part of a team Flexibility and adaptability to be able to deal with different tasks Greeting and Registering patients on a day-to-day basis at the reception desk Handling and resolving patient complaints in line with company guidelines Performing any local administration tasks such as billing/claims/ lodgements etc Where relevant providing films/cds and receipts to patients Updating all records in an efficient, confidential manner with excellent attention to detail. Qualifications Essential Leaving Certificate or equivalent Fluent in written and Oral English Desirable FETAC Level 5 Care Assistant FETAC with Radiographer Module complete Manual Handling, Basic Life Support, Fire Training Certificates Experience Experience in a care assistant role in a hospital or nursing home environment is beneficial but not critical Excellent customer facing skills Ability to handle patient complaints in line with company guidelines Ability to work as part of a team Strong patient focus Application Process: By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 18 months from the date of your application. After this time, it will be deleted. If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to Affidea s Data Privacy Notice for Recruitment for more information. Skills: Healthcare assistant Administration healthcare
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