8 Personal Accident Claims Handler jobs in Dublin
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Claims Adjuster/Investigator
Dublin, Leinster
AON
Posted 4 days ago
Job Viewed
Job Description
Claims Adjuster/Investigator Do you have claims handling experience and a CIP qualification? Do you want to work in a fast-paced and client-driven environment? This might be the role for you. This is a hybrid role with the flexibility to work both virtually and from our Dublin or Cork office. This role involves working onsite with clients throughout Ireland and will require travel. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon Risk Solutions is currently looking for a Claims Adjuster/Investigator to join our Claims Management Division, where you will be managing Claims for multinational and corporate clients. You will report to the Complex Claims Manager and manage liability, motor, and third-party property damage claims for clients with Self Insured Programmes. Main responsibilities will be: Full end to end management of EL & PL Claims and Motor personal injury claims on behalf of Self-Insured Clients Onsite investigations with client across Ireland Contain claim costs by implementing agreed processes and deploying all supplied resources effectively (e.g. motor assessors, approved repairers, solicitors etc.) Development of relationships with key clients Working with a Claims Administrator to ensure a timely response on all new instructions Effective use and experience of using a Diary system to ensure cases are progressed and closed out effectively and efficiently Interaction with claim executives / Claims Team Leader on management of client reports / statistics and any policy issues arising Maintain the required standard of all claims systems and files Appointment of ACM Service Providers as required Attendance at Court (Trials/Settlement Talks/Mediation) Comply with all management audit requirements Carrying out departmental administrative activities as required Willingness to take on other duties that may arise and are deemed appropriate by Aon Management How this opportunity is different The Claims Adjuster/investigator will have the possibility to work closely with a collaborative team of experts, deeply involved in claims management, from building trusted relationships with stakeholders traveling to clients. Delivering high-quality output. Skills and experience that will lead to success The Claims Adjuster will have the following skills: A minimum of 2 to 5 years' relevant claims handling experience Excellent written and verbal communication skills A minimum of CIP qualification (or must be 'Accredited' under the Minimum Competency Requirements, and provide evidence of CPD returns with progress towards qualification) Ability to prioritise workload and deliver on objectives Have a strong customer focus and a keen eye for detail Team player and the ability to work on own initiative Strong analytical skills, with an ability to prioritise effectively and execute within deadlines Strong planning and organisational skills Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities Excellent IT skills (fully proficient in Microsoft applications ie Word, excel, PowerPoint) Full clean driving license Travel is required How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-JM3 2565345 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
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Liability / Claims Adjuster
Dublin, Leinster
Wallace Myers International
Posted 10 days ago
Job Viewed
Job Description
My Client, a young and dynamic company expanding in Ireland is looking to recruit a Liability Adjuster. Ideally based in Dublin. Working on a remote basis. The Role You will use your technical knowledge and experience to proactively investigate liability claims and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate legal liability, policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service and product on behalf of my Client. The Credentials Strong commercial background and expertise with the handling of liability claims, to include employers and public liability, products liability and motor. Minimum 3 years liability claims experience, ideally in an external role. Relevant Insurance/Adjusting qualifications. Excellent communicator with sound negotiation and investigation skills. Ability to work both as part of a team and under own initiative. Ability to work accurately under pressure, adhering to strict deadlines and service standards. High degree of IT literacy / competency. Full driving licence. Ability to maintain a flexible approach at all times. The Package Competitive salary Enhanced contributory pension Performance related bonus Flexible benefits Voluntary benefits schemes Birthday holiday Share purchase scheme Hours of work Standard working week is 35 hours, Monday to Friday with flexibility during surge and days where service levels / targets have to be achieved. At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details. Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see Skills: Liability Adjuster Claims Adjuster Adjuster Liability Claims Benefits: bonus pension health insurance
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Insurance Claims Assessor
Dublin, Leinster
Hays Specialist Recruitment Ireland Ltd
Posted 10 days ago
Job Viewed
Job Description
Your new company As Insurance Claims Assessor, you will join a professional team in a not-for-profit organisation working within their medical insurance claims department. Your new office is located in D15 and is accessible via public transport. Your new company requires you to join their team on a 12-month FTC basis. Your new role As Insurance Claims Assessor, your duties will include, but are not limited to, responding to incoming emails and calls, handling member queries, processing member claims, processing payments and subscriptions, acknowledging, managing customer complaints, general administration and any ad-hoc duties that fall into your new role. This is a great opportunity for you to gain invaluable experience within a reputable not-for-profit organisation. What you'll need to succeed You will ideally have recent relevant experience in a similar claims assessor role with demonstrated expertise in processing claims, an in-depth understanding of claims procedures and best practices and a proven ability to manage complex enquiries. Being QFA qualified is required. You will have the ability to work on a broad range of tasks and meet tight deadlines. Strong communication and interpersonal skills are essential as you will be communicating with a diverse range of individuals and stakeholders. You will also have proficiency using Microsoft Office Suit and have an interest in numbers. What you'll get in re turn You will be rewarded with a competitive salary and gain invaluable and transferable experience within an innovative team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: QFA Claims Assessor Insurance administration Benefits: €30 000-€36 000 DOE
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Claims Handler
Dublin, Leinster
Accpro
Posted 10 days ago
Job Viewed
Job Description
Title: Claims Handler Location: Dublin Hybrid/Remote: Hybrid Compensation: Competitive salary + benefits Type: Full-time Permanent We are working with an Irish insurer seeking a Claims Handler to join their Dublin team. This role offers a strong career path, excellent work-life balance, and the opportunity to work in a dynamic claims environment. Key Responsibilities: Manage and assess property claims efficiently, ensuring fair settlements. Liaise with customers, loss adjusters, and internal teams for smooth resolution. Ensure compliance with regulatory and company policies. Identify and mitigate fraudulent claims. Key Skills & Experience: 2+ years of property claims handling experience. Strong knowledge of insurance policies and claims processes. CIP qualification (or working towards it) is an advantage. Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted. Skills: Property Claims Claim Investigation Loss Adjusting Claims handling Insurance Claim Benefits: Medical Aid / Health Care Performance Bonus Pension Fund Annual Bonus / 13th Cheque Group Life Assurance Paid Holidays
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Complex Motor Claims Handler
Dublin, Leinster
Abrivia
Posted 10 days ago
Job Viewed
Job Description
Who We Are Our Client is a leading global insurance organisation providing a wide range of Insurance solutions - motor, property, liability and financial lines Insurance - to both commercial and personal customers. They are currently seeking a Complex Motor Claims Handler to join their experienced Dublin-based team. This role focuses on the end-to-end management of liability-disputed motor damage, fraud and theft claims. Taking full ownership of a portfolio of claims, using your judgement to investigate, evaluate, negotiate, and settle claims efficiently. This is an exciting opportunity to build your expertise within a global insurer known for internal development and career progression. Key Responsibilities Conduct thorough investigations using policy wordings, documentation, and third-party contact Accurately reserve, assess, and settle claims within delegated authority Identify fraud indicators and subrogation opportunities, making appropriate referrals Ensure claims are processed in line with service level agreements (SLAs) Maintain detailed and accurate claim records and system updates Handle technical referrals from junior claims colleagues Contribute to continuous improvement projects and internal training initiatives What You'll Bring 3+ years' experience handling motor claims in a general insurance environment Strong knowledge of motor claims processes and dispute resolution CIP qualification (or working towards it) preferred Proactive, customer-focused approach with strong decision-making ability Excellent communication, documentation, and negotiation skills Ability to manage a dynamic caseload and multitask in a fast-paced environment Familiarity with fraud protocols and reserving best practices A collaborative team player with a high level of technical curiosity Why apply? Hybrid working environment with flexibility and autonomy Clear development pathways with internal progression encouraged Exposure to a wide variety of complex claims and global best practices Should this position be of interest to you please contact Honor. Applications are in strict confidence. Skills: Claims Motor Liability Disputes Fraud Theft Benefits: Excellent Benefit Package
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Claims Handler- Direct Settlement Injury
Dublin, Leinster
FBD Holdings
Posted 5 days ago
Job Viewed
Job Description
Company description: FBD Holdings PLC Job description: Job Overview Reporting to the Claims Manager, you will participate in a customer focused claims handling team, dealing with liability claims from registration to settlement to include settlements up to & including Direct Settlement, Pre litigation, Litigation Damage & Injury team type settlements. You will ensure that a proactive, innovative and compliant philosophy is adopted in relation to all claim handling activities, which will involve managing a portfolio of Motor Liability, Employer Liability, Public Liability injury/damage and Personal Accident claims, where claimant cases are managed either directly with the claimant, via a solicitor, through the Injuries Board or Litigation process. Your duties are to be carried out in adherence to all regulatory requirements. Job Responsibilities Your role will involve: Providing first telephone contact for customers in a friendly, courteous and professional manner to ensure a positive customer experience. Ensuring all necessary information is captured at notification stage in a comprehensive and accurate manner. Ensuring that accurate decisions on the outcome of the claim are made at an early stage, in order to reduce claims cost and lifecycle. This includes decisions on policy indemnity, investigation, legal liability, quantum, reserving and settlement strategy. Targeting claims where appropriate for settlement direct with the claimant, ensuring that these claims are dealt with in a proactive, fair and compliant manner. Job Responsibilities Targeting claims where appropriate for settlement with the claimants legal representatives prior to the Injuries Board process. Managing claims within the Injuries Board process. Managing claims that have proceeded to Litigation including liaising/instructing Legal Defence Team, Expert witnesses, Service Providers etc. Ensuring all recovery opportunities and fraud aspects are identified and proactively handled through to conclusion. Ensuring Customer Service levels are delivered and maintained in accordance with agreed standards. Ensuring that claims handling is at all times in compliance with the regulatory rules, codes and internal processes and procedures. Demonstrating FBD values and behaviours in all interactions with customers (internal and external) and colleagues. Education Hold an APA Qualification in both Personal and Commercial Insurance. Strong customer service skills, Strong Technical knowledge of liability claims handling along with an excellent understanding of the Personal Injuries Assessment Board and litigation processes. Significant experience Managing Multiple Stakeholders Pro-active and Highly Organised Highly Analytical and Excellent attention to detail Excellent Written and Verbal Communication Proficient in the use of Microsoft Office Suite Strong professional relationship builder Positive Attitude Takes ownership of own development Experiences Minimum 2 years + experience in handling similar claims portfolio. Significant experience Managing Multiple Stakeholders Competencies Pro-active and Highly Organised Highly Analytical and Excellent attention to detail Excellent Written and Verbal Communication Proficient in the use of Microsoft Office Suite Strong professional relationship builder Positive Attitude Strong customer service skills, Strong Technical knowledge of liability claims handling along with an excellent understanding of the Personal Injuries Assessment Board and litigation processes Takes ownership of own development MCC This role has a CF4 & CF4 designation. Footer This role falls within FBD Claims Pay Band B. The role is being offered on a fixed term contract with a closing date of 22nd April. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. We offer: Hybrid Working Skills: Claims Insurance Financial Services Benefits: Work From Home Bonus Health Plan Paid Holidays Pension
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Motor Bodily Injury Claims Handler
Dublin, Leinster
Allianz Group Ireland
Posted 5 days ago
Job Viewed
Job Description
About Allianz We are proud to be one of the worlds most trusted insurance companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years and our success is primarily down to the incredible people we employ. We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, dedication and team work. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your role. While the role is officially based in Elm Park, Dublin 4, the team work within a hybrid working model. We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category during the 2025 Awards, as well as being one of Irelands Best Workplaces for Women and Best Workplaces for Health & Wellbeing in 2025! If you're ready to take the next step in your career, apply now and become part of the team. The Opportunity We are recruiting for aMotor Bodily Injury Claims Handler to join our team, based in Dublin. Your role will involve the pro-active handling and management of a portfolio of bodily injury and liability claims from notification through to settlement. Why Join us? As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role. Reporting to the Personal Injury and Liability Claims manager, you will join a team of technical experts who continue to uphold the highest standard of collaboration, in ahybrid working model Key Responsibilities: Proactive management of claims while demonstrating exceptional customer service, to both internal & external customers Handle claims in line within Allianzs claims handling requirements and regulatory requirements e.g. Consumer Protection Code, GDPR Manage daily work flow to ensure customer charters are met Interpret and establish policy cover Evaluate liability through desktop investigation and the instruction of external resources Evaluate Allianz's potential financial exposure on an ongoing basis to ensure that each claim is adequately reserved for Negotiate settlement of claims directly with claimants and solicitors Handle litigation files that will require Court attendance for hearings, settlement and other consultations Identify instances of potential fraud; escalate cases to the SIU team where appropriate Maintain effective internal and external relationship Essential Requirements : Minimum of 2+ years Motor Claims handling experience CIP, Dip CII, Grandfathered or ACII qualification. Proven track record of excellent customer service delivery and strong communication skills Understanding of technical claims processes and procedure. Desirable Requirements: Motor Injury Claims Handling Third level qualification. Experience of handling litigated claims Regulatory Notice **This role is subject to Minimum Competency Code (MCC) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-8) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-5,6) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. Allianz plc. is regulated by the Central Bank of Ireland Skills: Claims Communication Claims handling Benefits: Work From Home Hybrid Working Gym Parking Meal Allowance / Canteen Healthcare Pension Paid Holidays
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First Notification of Loss Claims Handler
Dublin, Leinster
KennCo Insurance
Posted 10 days ago
Job Viewed
Job Description
FIRST NOTIFICATION OF LOSS CLAIMS HANDLER FULL TIME HYBRIDCONTRACT KennCo are currently recruiting a First Notification of Loss Claims Handler based in their South Dublin office in Dublin 16. The company was founded in 2008 and it is a dedicated, Broker only Underwriting Agency, acting as a product producer on behalf of top rated European and Irish based insurers. KennCo performs all the duties of an insurer, from underwriting, pricing, distribution, branding, broker agreements/schemes, accounts reconciliation to full claims handling and settlement. In order to perform these duties to the upmost satisfaction of the major insurers which we represent, KennCo employs high calibre experienced employees. In return, KennCo provides a positive working environment where the culture is very teamwork focused. In addition, we provide our employees with valuable experience and on the job training. This is a full-time permanent contract, and the successful candidate will report directly to the Claims Operations Manager. The ideal candidate must have one to two years relevant First Notification of Loss claims handling experience. They must be a minimum of APA qualified or grandfathered, ideally working towards CIP. Key Duties / Responsibilities: The duties and responsibilities of the role of the FNOL Claims Handler will include but will not be limited to: Day to day handling of all claims post, notifications, processing, and phone calls Compliance with insurance company binders and the rules set out for claims authority and reporting. Best practice from a department/company efficiency service viewpoint Ensuring all notifications are logged onto the system by month end. Ensuring all reserve amendments and payments are logged by month end. Assistance in producing month end reports to insurers. Assistance in recording monthly payments. Observance of good service management for customers, brokers and third parties Reporting directly to the claims manager and or insurance carriers Assistance in insurer audits Appointing approved repairers, loss adjusters, engineers, medical and legal experts to assist in claims settlement. Settling as early as possible, without legal experts if possible Observing PIAB rules on reported claims Attending settlement negotiations if requested by the claims manager. To train, if requested on providing monthly and quarterly reports. Training on monthly and quarterly reporting styles will be provided. Other duties and responsibilities as may be required by management. Key Skills: A minimum of 2 years FNOL claims handling is essential. APA/Grandfathered status, ideally working towards CIP. Customer-focused and ability to agree win-win situations. Awareness of Underwriting Principles and applicable legal and liability knowledge, claims regulations, compliance (CPC) & motor legislation. Methodical & structured approach to work demonstrating good problem-solving skills. Excellent negotiation and decision-making skills. Ability to work on own initiative. Flexible with the ability to manage and prioritise the workload in order to fully deliver on objectives. Excellent communication & telephone skills The ideal candidate will be a team player with a positive attitude, be proactive and highly motivated. Benefits: Annual performance related bonus Hybrid work model
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