24 Process Improvement jobs in Ireland
Business Process Improvement Specialist
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Director, Business Performance and Process Improvement

Posted 4 days ago
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**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
Process & continuous improvement manager
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Specialising in B2 B fulfilment, we support customers with both full pallet and case-pick distribution models.
Our operation spans warehouse management, transport, and value-added logistics services - built for agility, efficiency, and growth.
As our business expands, we are looking for a highly analytical, hands-on Industrial Engineer to help us unlock greater efficiencies, support new client onboarding, and drive data-led transformation across our warehouse and logistics operations.
The Industrial Engineer will be responsible for end-to-end analysis, design, and optimisation of warehouse and operational processes across our network.
You will lead continuous improvement initiatives, pricing for new business opportunities, and the operational design and launch of new sites or clients.
This is a critical role in ensuring we deliver both cost-effective and scalable quality service for our customers.
WHAT WILL YOUR DAY-TO-DAY LOOK LIKE? Operational Review & Process Improvement Audit and assess current warehouse operations (picking, packing, receiving, replenishment, shipping, returns) Identify process bottlenecks, inefficiencies, and cost-saving opportunities Lead root cause analysis and implement standardised work processes Build simulation models (e.g.
slotting, picking paths, resource utilisation) to support operational design decisions Commercial & Pricing Support Lead the cost modelling and pricing of new business opportunities Collaborate with commercial teams to assess viability and operational fit of new clients and ensure existing customers are operating vs expected model Develop cost-per-pick, cost-per-pallet, and productivity benchmarks Design & Launch of New Warehouses or Clients Lead warehouse layout design (racking, flow paths, work zones) for new or expanding facilities Manage operational set-up for new customer onboarding: systems, workflows, documentation Oversee go-live execution - from UAT to SOPs to training handovers Ensure SLA, capacity, and resource models are defined and validated pre-launch Data & Systems Integration Work with IT & WMS teams to ensure system alignment with engineered processes Own the creation of dashboards, KPIs, and tracking tools to monitor operational performance WHAT SKILLS ARE REQUIRED Qualifications & Experience Degree in Industrial Engineering, Supply Chain, Logistics, or related field 3-5+ years' experience in logistics, warehousing, or fulfilment centre environments Proven track record in process engineering and continuous improvement (Lean, Six Sigma, etc.) Experience in pricing logistics services or cost-to-serve modelling Experience in warehouse design and start-up of operations is highly desirable Skills & Tools Strong data analytics and modelling (Excel, Power BI, SQL preferred) Familiarity with WMS, TMS, and automation systems Skilled in CAD or similar tools for layout and flow design Strong commercial acumen with a hands-on approach Project Management Experience Soft Skills Comfortable in fast-moving, high-growth environments Strong communicator and project manager Highly collaborative with cross-functional teams (Sales, Ops, IT, Finance) Solutions-driven mindset WHY JOIN US Be at the centre of operational excellence and future growth Influence how we design, cost, and launch world-class logistics solutions Play a leadership role in onboarding new brand partners and scaling with them Join a team where innovation and accountability are part of the DNA WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK.
We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK.
Primeline's Turnover is in excess of €300 million and we are growing rapidly.
We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade.
Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers.
With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly.
Primeline is in every town in Ireland, every day.
Our people power our success.
WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals.
We will continue to create an environment where people can be at their best.
Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success.
We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture.
WHAT DO WE WANT? At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do.
We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results.
You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation.
If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.
Quality Control Manager
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The site is focused on continuous improvement of all work processes and practices and all colleagues are required to be flexible in this regard. This means that they may be asked to carry out additional work functions that are not described in this specification but are associated with their role. This role will be responsible for oversight of some analytical in-process methods and may require shift work depending on company needs.
**Key Responsibilities:**
· Supervision/Management of QC Microbiology team.
· Ensure the QC Microbiology area is operated in a safe manner.
· Overall responsibility for QC In process, Environmental Monitoring, Release and Stability testing and the associated test and laboratory documentation.
· Develop and maintain quality systems within the QC laboratories to ensure ongoing compliance to cGLP Compliance with Standard Operating Procedures and Registered specifications.
· Provide an effective and efficient QC service to operations by supervising, developing and coaching the QC team.
· Ensure timely completion of Laboratory Investigation Reports and deviations through the Deviation procedures.
· Issue trend reports on investigations, non-conformances and Environmental Monitoring and identify laboratory practices and procedures for further development/improvement.
· Keeps abreast of current Corporate and industry requirements and compliance trends as they pertain to laboratory operations and aseptic manufacturing.
· Approval of SOP's, trend data, investigations, non-conformances, validation protocols, reports, method validation/verifications and equipment qualifications.
· Participate in regulatory agency inspections as required.
· Plan and implement procedures and systems to maximise operating efficiency.
· Manage and contribute to the achievements of department productivity and quality goals.
**Primary knowledge, skills, competencies and relevant experience Knowledge:**
Broad technical knowledge within Microbiology and expanding knowledge of related disciplinary areas Recognizes and understands the cross-dependencies of the role and understands the impacts on the organization Enhances own knowledge through understanding business trends and objectives Knowledge of industry and business principles Understands the core business process and purpose of the functional area in Amgen's commercialization process Developing own project management techniques
**Problem Solving** :
Applies analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information Creates new procedures and processes to drive desired results Handles diverse scope of issues that require evaluation of a variety of factors including current business trends
**Autonomy:**
Managerial/Supervisory experience with a proven record in a Supervisor/ Team Lead role Experience leading cross-functional teams is desirable Work is guided by operational and project objectives Manages multiple assignments and processes Independently determines approach to project May be responsible for specific programs and/or projects Independently develops solutions that are thorough, practical, and consistent with functional objectives
**Contribution:**
Contributes to work group/team by ensuring quality of tasks/services provided by self and others with a strong focus on RFT and Lean Provides training and guidance to others Extends capabilities by working closely with senior staff/experts within and outside the internal organization
**Skills:**
Lead with initiatives to identify and drive improvements Communication skills (verbal and written) at all levels Strong Technical writing skills for GMP documentation (e.g. investigations, procedures, change controls) Presentation skills Escalate issues professionally and in a timely basis and know when to escalate Decision Making skills - will be require to make decisions independently Teamwork, Coaching and motivating others Negotiation and Influence skills, Planning and organisation skills Investigation skills Demonstrated ability to interact with regulatory agencies Experience working with interdepartmental and cross functional teams and influencing decisions
**Relevant experience:**
Bachelor's degree in a Science related field is required. 6+ years of biopharmaceutical QC experience or related quality control or GMP laboratory experience in the pharmaceutical or medical device industry, with 2 - 3 years of specific Microbiology management experience desirable. Experience with regulatory compliance in cGMP manufacturing and testing of pharmaceutical products. Some analytical experience for oversight of analytical in-process methods would be an advantage. Possess key competencies to include planning/organisation, problem solving, communication, teamwork, flexibility, coaching and motivating. Proven experience of leading teams.
Quality Control Student
Posted 1 day ago
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**Job Description**
**_JOB PURPOSE:_**
The position will require a basic knowledge of analytical techniques, e.g. IR, UV, HPLC and GC. The position will require knowledge of GMP/GDP requirements and the principles of continuous improvement.
**_RESPONSIBILITIES_** **:**
**Quality Control Laboratory:**
+ Test laboratory samples including raw materials, packaging components, API, validation, stability and purified water.
+ Perform calibration activities and / or checks associated with QC equipment.
+ Ensure that the laboratory is kept clean, tidy and safe at all times and participate in the QC lab 5S program.
+ Participate in QC projects as required.
**General:**
+ Adhere fully to all company safety policies, procedures and regulations and work with others to promote a strong awareness of safety within the plant.
+ Participate fully in any cross functional training initiatives.
+ Drive and promote the corporate values of Takeda-ism within the workplace.
+ Ensure that Accident Reports / Near Miss Forms are completed in a timely manner after an event.
+ Ensure timely completion of all SOP, reading, training and assessment.
+ Other duties as required and as directed by the Manager, Finance or other officer appointed by the Board of Directors.
+ Correct use of personal protective equipment (PPE)/garbing requirements.
**_EDUCATIONAL REQUIREMENTS:_**
+ **Studying towards 3rd Level Honours Degree in Science or other relevant course.**
**_RELEVANT EXPERIENCE/CRITERIA:_**
+ Technical experience in a wide range of analytical techniques e.g. wet chemistry, HPLC and GC analysis, particle size analysis.
+ Good organisational, communication, interpersonal and report writing skills.
+ Good computer skills and knowledge of the Microsoft Office suite of software.
+ Ability to adapt to changing priorities.
Ability to work within a team.
**Locations**
Grange Castle, Ireland
**Worker Type**
Employee
**Worker Sub-Type**
Paid Intern (Fixed Term) (Trainee)
**Time Type**
Full time
Quality Control Student
Posted 3 days ago
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**Job Description**
**JOB DESCRIPTION**
**_JOB TITLE:_** **Quality Control Student**
**_REPORTS TO:_** **Quality Control Team Leader**
JOB PURPOSE:
The student will gain experience working in a laboratory in a pharmaceutical manufacturing company. Reporting to the QC Team Leader the role of QC Student requires dedication to the principle of cGMP, and adherence to Standard Operating Procedures.
RESPONSIBILITIES:
+ To observe GLP/cGMP at all time.
+ Testing of all laboratory samples including Raw Materials, Packaging Components, Product Validation, Stability, Environmental and OH.
+ Performance of laboratory tests as per written procedure or as per pharmacopoeia.
+ Recording of analytical results accurately.
+ Operation, maintenance and calibration of laboratory instruments.
+ To maintain written training records.
+ To ensure that the laboratory is kept clean, tidy and safe at all times.
+ To report any non-conformance, instrument malfunction, accident or other abnormal occurrence to immediate superior.
+ Ordering, receiving and controlling laboratory chemicals, reagents and consumables.
+ Receiving and controlling test samples.
**_GENERAL RESPONSIBILITIES:_**
+ Participate fully in any cross functional training initiatives.
+ Drive and promote the corporate values of Takeda-ism within the workplace.
+ Actively foster, in cooperation with other TIL staff, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business.
+ Ensure that Accident Reports / Near Miss Forms are completed in a timely manner after an event.
+ Ensure timely completion of all SOP, reading, training and assessment.
+ Other duties as required and directed by the relevant Manager or other Officer appointed by the Board of Directors.
**_EDUCATIONAL REQUIREMENTS:_**
+ Studying towards 3rd Level Degree in Science or other relevant course.
**_RELEVANT EXPERIENCE:_**
+ Experience working in a laboratory environment.
**_SKILLS/COMPETENCIES:_**
+ Have good organisational, communication, interpersonal and report writing skills.
+ Is adaptable to changing priorities.
**Locations**
Bray, Ireland
**Worker Type**
Employee
**Worker Sub-Type**
Paid Intern (Fixed Term) (Trainee)
**Time Type**
Full time
Quality Control Analyst
Posted 3 days ago
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AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are recruiting Laboratory Analyst (12 months) to join our diverse team in Cork. ( Shift Position)
Are you intrigued? Do you want to learn more?
+ Execute analysis of raw materials, in-process material, and finished product in compliance with schedule.
+ Complete analysis in accordance with SOP and standard methods.
+ Execute analysis of water, cleaning samples etc as required.
+ Execute calibrations and PM of equipment as required to ensure equipment is appropriate for use for analysis.
+ Co-ordinate maintenance schedules with external suppliers to ensure compliance with schedule and in house procedures.
+ Preparation of all solutions, reagents etc. associated with analysis.
+ Execute stock control on laboratory consumables including reagents, solvents to ensure there is adequate supply to execute tasks. Complete purchase orders as required and manage materials on receipt.
+ Participate in the preparation of QC documents including SOPs, specifications, methods.
+ Participate in training and development activities to ensure that new technologies are applied and that skill level is developed.
+ Execute validation studies and transfer studies to ensure equipment, methods and personnel are appropriately qualified.
+ Participation in QC and site projects by representing QC so as to provide an appropriate service to other departments
+ Ensure QC activities are executed in line in in-house procedures and in compliance with requirements of cGMP.
+ Ensure QC activities are executed in line with safety requirements and good laboratory practice.
+ Keep work area clean and tidy.
+ Keep up to date on regulatory development and standards by accessing in house library, accessing current Pharmacopoeias etc.
+ Participation in investigations into failures, out of trends and out of specifications as required.
Qualifications
+ Degree in an analytical science/biochemistry/toxicology is preferred
+ Previous experience in a laboratory environment and direct experience of bioassays and related biological analytical techniques along with HPLC analysis would be an advantage
+ Analytical approach to tasks. Good organisation skills. Technical skills in analysis are important. Microsoft office suite ( excel / word)
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
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Manager, Quality Control

Posted 4 days ago
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AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are looking for a QC Manager to join our team on our Manorhamilton Road site in Sligo. The QC Lab Manager is integral to managing a team responsible for QC testing, ensuring adherence to product specifications, quality, and safety goals. This role involves overseeing laboratory operations, including analytical testing for API and OSD products, and coordinating with internal teams to meet testing schedules.
Responsibilities:
+ Manage a lab team performing QC testing, ensuring compliance with data integrity policies and regulatory requirements.
+ Conduct and supervise all aspects of API and OSD analytical testing.
+ Ensure timely sampling, inspection, and testing, coordinating with teams for schedules and priorities.
+ Participate in internal and external audits and address audit findings.
+ Prepare technical reports, lead investigations, and implement CAPAs.
+ Provide training and support to lab team to achieve daily and long-term goals.
+ Present technical data to stakeholders to facilitate prompt decision-making.
+ Report to the Senior QC Manager.
Qualifications
+ M.Sc./B.Sc. in Chemistry or a related discipline.
+ Minimum 4 years of experience in people management within a pharmaceutical lab setting.
+ Strong knowledge of QA/QC operations, analytical testing for API and OSD.
+ Excellent presentation and technical report writing skills.
+ Strong communication and interpersonal skills, with a commitment to quality and compliance.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Quality Control Officer
Posted 1 day ago
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Manager Quality Control
Posted today
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