185 Product Specialist jobs in Ireland

We are currently seeking experienced Product Support Specialists with a minimum of 2+ years' experience in supporting business, financial, or enterprise software solutions.

Preferred Experience:

Candidates with hands-on experience in any of the following will be given preference:

• Logistics / Supply Chain software

• Transport Management Systems (TMS)

• Warehouse Management Systems (WMS)

Location:

This is a remote role, but we prefer candidates located within the Greater Dublin Area or within reasonable travel distance. Occasional on-site client visits may be required.

The role involves training and assisting our clients to use our world class enterprise software to transform their efficiency, service and profitability. Our software handles customer service, logistics, CRM, WMS, financials and business intelligence for our rapidly growing list of clients in 15+ countries.

For the past 15 years our teams have worked from their home or coworking offices in Austria, Canada, EU and U.K. We collaborate with each other and with our client support colleagues over Microsoft Teams.

We complement your work experience with in house and external courses – not necessarily related to your work but with a view to your personal and professional development.

What we offer

• A competitive salary
• An excellent working environment – for example, we don't do overtime
• In house and external courses focused on your personal and professional development
• Fully remote working
• Quarterly company meetups

Roles

• Presenting training courses on aspects of our enterprise software
• Advising clients on how to use our software to improve their business
• Planning software rollouts with our clients' management
• Working with our development teams to test and refine new facilities
• Analysing issues and proposing solutions
• Identifying improvements of benefit to our clients
• General support

Requirements

• Ability to work fluently in English
• 2+years experience of supporting Sage, Dynamics, SAP or similar software
• B2B experience
• Good people and communication skills
• Bachelors degree
• Lifelong learner
• Attention to detail combined with imagination
• Practical approach to real world problems

Nice to have

• Functional software testing
• Experience producing training documentation and videos

Sprout Social is looking to hire a Product Support Specialist to join the Customer Support team, based in Ireland.

Why join Sprout's Customer Support team?

As a member of Sprout's Customer Support team, your impact is multifaceted. Not only are you the face of Sprout to customers in need of solutions—you're also an integral internal resource. As product experts, our team is incredibly skilled and knowledgeable about our entire platform, creating a ton of opportunities for us to partner with teams like Sales & Success, Product and Engineering for training, coaching and feedback. One of the most unique and exciting aspects of our support team is that we don't have customer assignments or individual workloads—it's a group workload. We consider ourselves a community and function as such, supporting one another from day one to reach our goals and grow in our career. Speaking of growth, Customer Support is also a great way to enter into tech. We coach folks on a wide array of skills that set them up for success in all parts of our business.

What you'll do

• Guide our customers - you will help manage incoming customer requests through a combination of email and chat. You'll be responsible for proactively offering and handling screen share requests when more in-depth technical troubleshooting is necessary.
• Own your output - you will consistently meet both the quantitative and qualitative expectations of the role, including Customer Satisfaction ratings, Quality Control reviews, response and resolution times.
• Become a product expert - you will receive an in-depth onboarding in order to understand the ins and outs of Sprout Social and how to best support our customers

What you'll bring

Sprout Social is looking for candidates who are eager to develop their professional and technical experiences, and are ready to take their skills, experience and customer support career to the next level. We're looking for a top performer with excellent people skills who's eager to explore new technologies and possesses a strong aptitude for critical thinking and innovative problem-solving.

The minimum qualifications for this role include:

• 2+ years of customer-facing support experience in a fast-paced environment
• SaaS industry technical support experience
• Willing to work an 8.5 hour business day shift, including lunch and breaks
• Professional proficiency in English (both written and verbal)
• Experience with Ticketing Systems such as Zendesk, Freshdesk, or Jira/Confluence

Preferred qualifications for this role include:

• Prior experience in social media or influencer marketing strategy

• Experience supporting a SaaS platform with complex integrations, demonstrating familiarity with API troubleshooting, CRM connectivity (e.g., Salesforce), Single Sign-On (SSO) configurations, and the native business tools of major social networks like Meta Business Suite.

• Natural problem solver with a high standard for quality and a track record of resourcefulness, demonstrating the ability to think critically and resolve complex customer inquiries effectively

• Demonstrates composure, patience and initiative in their learning and development; open and receptive to feedback and coaching as it relates to their growth

How you'll grow

Within 1 month, you'll plant your roots, including:

• Beginning Sprout Social's new hire training & onboarding program alongside other new Sprout Social team members
• Further solidifying your training on Support-specific processes and tools along with how your role fits into our team and the organization
• Beginning to handle customer interactions via email and guided live chats
• Understanding department key success metrics and how to contribute towards those goals

Within 3 months, you'll start hitting your stride by:

• Independently solving customer requests through live chat and email channels
• Contributing to team goals by focusing on CSAT ratings, QC reviews, response and resolution times
• Building a strong understanding of team processes in order to support positive customer experiences

Within 6 months, you'll be making a clear impact through:

• Identifying opportunities for process improvements in your day-to-day work
• Improving internal documentation in order to streamline processes
• Having a solid understanding of the Sprout brand and our Support service voice
• Exhibiting growing knowledge of our product, processes and tools

Within 12 months, you'll make this role your own by:

• Continuing to consistently exceed expectations in productivity and quality measures
• Increasing your independence and troubleshooting capabilities
• Beginning to build areas of professional expertise

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program

• High-quality and well-maintained equipment—your computer will never prevent you from doing your best

• Wellness initiatives to ensure both health and mental well-being of our team

• Ongoing education and development opportunities via our program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Dublin's city centre, for those who prefer an office setting

Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland, we will accommodate you as best as possible.

If you are based in another location within EMEA, we aren't able to hire in your location at this time; however, if you'd like to stay in touch with us in case that changes in the future, please apply and we'll save your application for possible future consideration.

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

Brightwater has partnered with a well-known life insurer that are looking to add a product specialist to the team. If you have a life insurance background and some product launch experience this role might be the next step for you in your career.

Responsibilities

• Assist the Product team in designing and launching innovative life insurance and pension products, overseeing governance from concept to release.
• Conduct market analysis to identify trends, competitor strategies, and customer preferences to inform product enhancements.
• Manage ongoing product performance, handling regulatory submissions, monthly routines, and addressing unexpected client requests.
• Create and approve customer-facing product materials, ensuring compliance with Irish financial regulations.
• Proactively address customer risk issues by developing and implementing protective measures across the product lifecycle.
• Collaborate with internal teams and external partners to support evolving business needs and occasional additional tasks as assigned.

Skills & Experience

• Bachelor's degree or equivalent qualification, with a preference for APA or QFA certification or a commitment to obtain it.
• At least 3 years' experience in the life insurance sector, with a focus on product oversight.
• Expertise in managing product lifecycles and navigating Irish financial and consumer protection regulations.
• Strong ability to interpret market dynamics and translate customer insights into actionable strategies.
• Proven ability to work independently and collaboratively, meeting deadlines across multiple projects.

Product Specialist – Orthopaedic Division

Dublin

Our client is a leading sales, marketing, and technical services company. They are high growth company that aims to be the partner of choice for their global healthcare suppliers. The long-term success of their sustainable business is based on teamwork, integrity, and the ability of their people to take ownership of their role.

As a product specialist you will provide procedural and product expertise to targeted customers and Key Opinion Leaders (KOL) through field travel, meeting attendance, educational seminars, and/or case observations. You will manage all aspects of business in the field, to include education to Orthopedic, Nursing and plaster room personnel on product positioning and applications, while developing and supporting strong clinical relationships.

Products includes (but not limited to
):Orthopedic supports and braces, Casting & Splinting materials, POP, fiberglass and Synthetic, Plaster room instruments & saws, Acute Wound Care.

Territory:
Field based (ROI/NI)

Candidate Location
: Leinster

Responsibilities:

• Generate profitable territory sales in line with annual, quarterly, and monthly sales targets through a combination of appropriate activities with existing and potential customers
• Attain required objectives designed to increase fiscal revenue, market share and profitability.
• To actively gather market intelligence on our own and competitor portfolio/activities.
• Develop expert knowledge of product range, features, benefits, and application.
• Develop business by creation of educational programs to increase clinician's safe and effective use of products and supporting materials, in collaboration with Marketing and Sales Training.
• Increase overall satisfaction levels at accounts through support of product and procedural applications.
• Continually increase industry knowledge through appropriate training opportunities.
• Connect with customers in meaningful engagement both face to face and virtually
• Explore new customers, market potential and business opportunities.
• Maintain and develop Database of customers.
• Participate in trade shows, training, and marketing activities.

Education/Experience:

• Experience in a clinical Orthopedic setting and / or Previous sales experience / knowledge in the Medical Devices sector are desirable.
• Professional skills- Sales and Territory Analysis, Budget Management, Presentation skills.
• Ability to meet frequently with customers and other decision makers.
• Ability to travel frequently throughout assigned territory.
• Ability to work effectively and cooperatively with others.
• Proven experience in managing pressure, deadlines, and setbacks efficiently while maintaining commitment despite opposition.
• Good working knowledge of Microsoft Office.
• Excellent organisational skills.
• Strong personal drive.
• Full clean Driver's licence
• Ability to create a positive impact and convey confidence and credibility to others
• Ability to work effectively and co-operatively with others, while maintaining good working and interpersonal relationships
• A flexible and enthusiastic mindset, with a high degree of motivation
• Ability to produce results, prioritizing objectives and scheduling work to make best use of time and resources
• Ability to solicit orders from present and prospective customers for the assigned products
• A strong ability to be a skilled negotiator and influencer with excellent networking and presentation skills

Benefits of working in this role:

• Competitive salary and commission structure
• Fully expensed company vehicle
• Lunch allowance
• Employee Assistance Program
• Pension, Life assurance, income protection
• Educational Assistance
• Training academy
• Enhanced annual and life leave
• Employee engagement initiatives and a dedicated internal employee communication platform
• Supportive colleagues to learn from and enjoy company social outings, parties, and events

For further details please contact:

Karen Shiel on or send CV to

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Product Specialist

In partnership with our client, Sedgwick Resource Solutions is seeking an experienced Product Specialist based in Dublin 2

This is an excellent opportunity to join an industry leader in Banking.

This is a contract role to work on a specific project until March 2026
Your Role
Reporting to Product Manager, the core function of the Product Specialist is to play a central role in supporting the CPC programme by managing and delivering key components of a programme of work aimed at satisfying commercial commitments of the teams portfolio.

Your Team
The product team is responsible for the implementation of change necessary for; Lending Growth across Mortgages and Personal Lending, Business Banking and Asset Finance, Regulatory & Legislative adherence and ongoing risk control and maintenance of products and process.

When you join the team you will be working directly with other Product Specialists and a Product Manager to whom you will report.

Your Responsibilities

• Responsible for the delivery of product Business Requirements
• Manage new product/ campaigns launches from inception to go-to-market launch.
• Lead the design and implementation of sales and operational processes with appropriate engagement from subject matter professionals for new products.
• Ensure implemented product or process is consistent with the design approved and delivers the value and customer benefits defined during the design approval process.
• Collaboratively work with numerous functions in group centre to develop engaging, customer experience enhancing propositions.
• Contribute to the overall strategy and performance by identifying market opportunities, key competitive activities/responses, and potential areas of development/improvement on an ongoing basis.
• Identify market threats and take appropriate action to protect base and revenue.
• Ensure ongoing, effective cross-functional engagement to deliver agreed KPIs
• Effective Stakeholder Management skills will be crucial in succeeding in the role.

Requirements
Essential –

• Proven success in consistently achieving targets or working to deadlines.
• Ability to manage competing priorities and deliver required outcome.
• Commercial acumen with the ability to identify commercial opportunities and capitalise through implementing programmes of change.
• Detailed knowledge of Regulatory and Legislative requirements within which Products are developed and operate.
• Ability to lead, track and drive implementation of change across business areas.

Desired –

• Broad understanding of the financial services industry and specifically lending products
• Strong IT skills literate in all MS Office Applications; Excel, Word, Powerpoint, Visio, Project etc.
• QFA or APA qualification
• Strong understanding of Customer Behaviour
• Strong presentation and communication skills
• Strong reporting skills
• Strong stakeholder management skills
• Experience in Project Management Techniques

Competencies for Your Role

• Customer Focus
• High Performance Teams
• Risk Management
• Accountability & Decision Making
• Operational Excellence

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Product Specialist (Peripheral Endovascular Interventional Cardiology)

Our client is leading organisation with a strong presence across Ireland & the UK. Their purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes.

They are a high growth company that aims to be the partner of choice for their global healthcare suppliers. The long-term success of their business is based on their teamwork, integrity, and the ability of their people to take ownership of their role.

They are currently seeking a Product Specialist to join an established team in a national role promoting a world leadingbrand in the Vascular and Endovascular market. You will have a strongClinical focus with a large portion of time spent in theatre setting, while developing and supporting strong procurement and clinical relationships. The ideal candidate will be based in Leinster & work a national role that has strong focus on the Dublin & Galway hospitals in particular.

As a product specialist you will provide procedural and product expertise to targeted customers and Key Opinion Leaders (KOL) through field travel, meeting attendance, educational seminars and deliver education to healthcare personnel on product applications and benefits.

The main objective will be to manage all aspects of business in the field to achieve sales targets and objectives by maintaining existing business and generating new business on territory.

Role/ Responsibilities:

• Generate profitable territory sales in line with annual, quarterly and monthly sales targets through a combination of appropriate activities with existing and potential customers
• Attain required objectives designed to influence fiscal revenue, market share and profitability.
• Actively gather market intelligence on our own and competitor portfolio / activities.
• Establish strong working relationships with a range of senior health professionals
• Develop expert knowledge of the product range and a sound understanding of the associated medical disciplines
• Provide technical training and support to Clinicians on the use of the medical devices as required.
• Assist in product evaluations and clinical studies as appropriate.
• Explore new customers, market potential and business opportunities
• Prioritise objectives and schedule work to make best use of time and resources
• Work closely and effectively with the other members of the sales team and with support functions to provide the best possible service to the customer and the patient.
• Participate in trade shows, training and marketing activities
• Develop and maintain customer database and equipment install base
• Create a positive impact and convey confidence and credibility to others.
• Have the ability to work effectively and co-operatively with others.
• Establish and maintain good working and interpersonal relationships.
• Make decisions and taking responsibility.
• Have the ability to produce results, prioritizing objectives and scheduling work to make best use of time and resources.
• Have the ability to solicit orders from present and prospective customers for the assigned products.
• Be a skilled negotiator and influencer with excellent interpersonal, networking and presentation skills.
• Cope effectively with pressure, deadlines and setbacks and maintain commitment despite opposition
• Possess a high degree of motivation.

Education/Experience:

• Scientific /Healthcare degree - Must have strong clinical experience, preferably in theatre.
• Display experience in a clinical setting, with previous experience in medical sales (desirable)
• Show a flexible approach to work and be able to enthusiastically embrace change and new challenges within a high growth company
• Display a flexible and enthusiastic mindset
• Travel frequently throughout assigned territory and assist in other territories as required
• Have a good working knowledge ofMicrosoft Office
• Hold a full clean driving license

Benefits associated with this role:

• Competitive salary and bonus structure
• Company vehicle
• Lunch allowance
• Employee Assistance Program
• Pension, Life assurance & Income protection
• Educational Assistance
• Training academy
• Enhanced annual and life leave.
• Engagement initiatives
• Supportive colleagues to learn from and enjoy company social outings, parties, and events.

For further information please contact: Karen Shiel on or send CV to

Territory: IOI Territory

The Brennan Co Group, founded in Dublin in 1967, incorporates four companies – Brennan Co, Brennan Co NI, Brennan Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia.

At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do.

We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications.

Job Purpose

We are seeking a Product Specialist to create, manage and grow the relationships and business with large, complex accounts within the Irish diary and food marketplace. You will be accountable for the sales relationship, growth, profitability, and resource integration within each targeted account. You will identify opportunities and build customer relationships to increase our position in the marketplace. This key role will lead the promotion and direction of our product dairy and food portfolio.

Tasks and Responsibilities

• Increase market share by developing new and existing accounts into long-term and profitable relationships through a robust sales and discovery process.
• Supports the development of the strategic customer initiatives to deliver customer goals.
• Manage installations and training, troubleshooting any issues with customers. Develop solutions to enhance the service offering and drive continuous improvement.
• Negotiate, maintain, and renew customer contracts.
• Create innovative sales programs, identifying and acting on selling opportunities, responding to competitor activities, making effective sales presentations, and making effective use of sales data.
• Act as the customer's representative and primary customer contact. Coordinate resources for the customer to enhance the customer experience.
• Understand all features and capabilities of your products and services and be able to communicate them to the customer.
• Continuously cultivates relationships with clients and internal departments through frequent discussion and interaction.
• Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service.
• Meeting potential new customers by growing, maintaining and leveraging your network to ensure a robust pipeline of opportunities.

Skills and Experience

• Honors Degree in Dairy Science or Food Science preferred (other biological science related subjects may be considered).
• Strong, demonstrated sales experience in relevant field of technical sales or similar experience in the food / dairy industry preferred.
• Experience of food quality and safety testing desirable.
• Experience in developing sales plans, comfortable speaking profit loss and developing sales forecasts
• Complex solution or consultative selling experience preferred
• Experience managing a geographical dispersed customer base
• Ability to establish a rapport and develop long-term relationships with prospective clients
• High-proficiency negotiation skills to construct contracts that mitigate risk and foster "win-win" relationships with customers
• Excellent communication and influencing skill
• Experience with CRM software desirable but not essential (SalesForce)

Product Specialist - Medical Devices

Base: €50,000 - €5,000 + ,000 Bonus | Car | Mobile | Laptop | Pension | 23 Days Leave | Life Assurance | Income Protection

Location: Leinster (covering hospitals across Ireland)

THE COMPANY:
Our client is a well-established supplier of medical devices and medtech solutions in Ireland, representing a portfolio of global market-leading brands. With strong relationships across both public and private hospitals, they continue to grow and invest in their Irish team to support demand across their expanding product range.

THE ROLE:
As Product Specialist, you will be responsible for promoting and selling a specialist medical device portfolio into hospitals across Ireland. This role is a mix of account management and business development, engaging with key decision-makers across multiple departments in the healthcare system.

Key responsibilities include:

• Managing and developing relationships with consultants, procurement teams, nurses, and other clinical stakeholders
• Promoting and demonstrating the product portfolio to drive awareness and adoption
• Working with hospital customers to provide application and product support
• Managing an existing customer base while identifying and winning new business opportunities
• Supporting the wider sales and marketing teams with product launches, campaigns, and events
• Representing the company at conferences and exhibitions across Ireland

THE PERSON:

We are keen to speak with candidates who have:

• Experience in medical device or medtech sales, OR
• Background as a
  Clinical Support Specialist
  in medical devices looking to step into a sales role, OR
• A
  nursing background
  with strong product knowledge and the ambition to move into medical sales
• Excellent communication and relationship-building skills with hospital stakeholders
• Commercial drive, resilience, and the ability to manage a field-based sales role
• Based in Leinster with flexibility to travel nationwide
• Full clean driving licence

THE PACKAGE:

• Base Salary: ,000 - ,000
• Bonus: ,000 OTE
• Company Car
• Mobile & Laptop
• Pension Scheme
• Healthcare, Life Assurance & Income Protection
• 23 Days Annual Leave

This is an excellent opportunity for an ambitious medical professional or sales specialist to take the next step in their career with a market-leading medical device organisation offering genuine career progression and strong earning potential.

The Brennan & Co Group
, founded in Dublin in 1967, incorporates four companies –
Brennan & Co
,
Brennan & Co NI,
Brennan & Co SVS
and
Irish Power and Process Ltd.
The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia.

At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do.

We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications.

Job Purpose

We are seeking a Product Specialist to create, manage and grow the relationships and business with large, complex accounts within the Irish diary and food marketplace. You will be accountable for the sales relationship, growth, profitability, and resource integration within each targeted account. You will identify opportunities and build customer relationships to increase our position in the marketplace. This key role will lead the promotion and direction of our product dairy and food portfolio.

Tasks and Responsibilities

• Increase market share by developing new and existing accounts into long-term and profitable relationships through a robust sales and discovery process.
• Supports the development of the strategic customer initiatives to deliver customer goals.
• Manage installations and training, troubleshooting any issues with customers. Develop solutions to enhance the service offering and drive continuous improvement.
• Negotiate, maintain, and renew customer contracts.
• Create innovative sales programs, identifying and acting on selling opportunities, responding to competitor activities, making effective sales presentations, and making effective use of sales data.
• Act as the customer's representative and primary customer contact. Coordinate resources for the customer to enhance the customer experience.
• Understand all features and capabilities of your products and services and be able to communicate them to the customer.
• Continuously cultivates relationships with clients and internal departments through frequent discussion and interaction.
• Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service.
• Meeting potential new customers by growing, maintaining and leveraging your network to ensure a robust pipeline of opportunities.

Skills and Experience

• Honors Degree in Dairy Science or Food Science preferred (other biological science related subjects may be considered).
• Strong, demonstrated sales experience in relevant field of technical sales or similar experience in the food / dairy industry preferred.
• Experience of food quality and safety testing desirable.
• Experience in developing sales plans, comfortable speaking profit & loss and developing sales forecasts
• Complex solution or consultative selling experience preferred
• Experience managing a geographical dispersed customer base
• Ability to establish a rapport and develop long-term relationships with prospective clients
• High-proficiency negotiation skills to construct contracts that mitigate risk and foster "win-win" relationships with customers
• Excellent communication and influencing skill
• Experience with CRM software desirable but not essential (SalesForce)