11 Production Operations jobs in Ireland
Data Center Production Operations Engineer
Clonee, Leinster
Meta
Posted 11 days ago
Job Viewed
Job Description
**Summary:**
Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success.We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual.The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.
**Required Skills:**
Data Center Production Operations Engineer Responsibilities:
1. Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
2. Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
3. Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
4. Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
5. Capacity to solve issues at scale using scripting, automation and tooling
6. Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
7. Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
8. Provide mentorship and be the go-to technical resource for management
9. Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
10. Participate in an on-call rotation
11. Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
**Minimum Qualifications:**
Minimum Qualifications:
12. BS, BA or BEng in technical field or commensurate experience
13. 5+ years of infrastructure or related experience
14. Knowledge of Linux and hardware systems support in an Internet operations environment
15. Experience managing multiple technical issues concurrently
16. Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
17. Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
18. Time and project management experience
19. Experience in modifying and developing in commonly used scripting or programming languages
**Preferred Qualifications:**
Preferred Qualifications:
20. Experience with large-scale GPU based systems
21. Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
22. Experience in a large-scale data center environment
23. Experience in providing technical guidance to external vendors
**Industry:** Internet
Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success.We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual.The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.
**Required Skills:**
Data Center Production Operations Engineer Responsibilities:
1. Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
2. Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
3. Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
4. Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
5. Capacity to solve issues at scale using scripting, automation and tooling
6. Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
7. Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
8. Provide mentorship and be the go-to technical resource for management
9. Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
10. Participate in an on-call rotation
11. Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
**Minimum Qualifications:**
Minimum Qualifications:
12. BS, BA or BEng in technical field or commensurate experience
13. 5+ years of infrastructure or related experience
14. Knowledge of Linux and hardware systems support in an Internet operations environment
15. Experience managing multiple technical issues concurrently
16. Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
17. Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
18. Time and project management experience
19. Experience in modifying and developing in commonly used scripting or programming languages
**Preferred Qualifications:**
Preferred Qualifications:
20. Experience with large-scale GPU based systems
21. Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
22. Experience in a large-scale data center environment
23. Experience in providing technical guidance to external vendors
**Industry:** Internet
This advertiser has chosen not to accept applicants from your region.
0
Data Center Production Operations Engineer
Clonee, Leinster
Meta
Posted 20 days ago
Job Viewed
Job Description
**Summary:**
Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success. We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual. The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.
**Required Skills:**
Data Center Production Operations Engineer Responsibilities:
1. Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
2. Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
3. Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
4. Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
5. Capacity to solve issues at scale using scripting, automation and tooling
6. Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
7. Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
8. Provide mentorship and be the go-to technical resource for management
9. Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
10. Participate in an on-call rotation
11. Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
**Minimum Qualifications:**
Minimum Qualifications:
12. BS, BA or BEng in technical field or commensurate experience
13. 5+ years of infrastructure or related experience
14. Knowledge of Linux and hardware systems support in an Internet operations environment
15. Experience managing multiple technical issues concurrently
16. Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
17. Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
18. Time and project management experience
19. Experience in modifying and developing in commonly used scripting or programming languages
**Preferred Qualifications:**
Preferred Qualifications:
20. Experience with large-scale GPU based systems
21. Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
22. Experience in a large-scale data center environment
23. Experience in providing technical guidance to external vendors
**Industry:** Internet
Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success. We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual. The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.
**Required Skills:**
Data Center Production Operations Engineer Responsibilities:
1. Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
2. Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
3. Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
4. Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
5. Capacity to solve issues at scale using scripting, automation and tooling
6. Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
7. Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
8. Provide mentorship and be the go-to technical resource for management
9. Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
10. Participate in an on-call rotation
11. Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
**Minimum Qualifications:**
Minimum Qualifications:
12. BS, BA or BEng in technical field or commensurate experience
13. 5+ years of infrastructure or related experience
14. Knowledge of Linux and hardware systems support in an Internet operations environment
15. Experience managing multiple technical issues concurrently
16. Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
17. Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
18. Time and project management experience
19. Experience in modifying and developing in commonly used scripting or programming languages
**Preferred Qualifications:**
Preferred Qualifications:
20. Experience with large-scale GPU based systems
21. Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
22. Experience in a large-scale data center environment
23. Experience in providing technical guidance to external vendors
**Industry:** Internet
This advertiser has chosen not to accept applicants from your region.
1
Health and Safety Manager (warehouse and production operations)
Dublin, Leinster
Dunnes Stores
Posted 2 days ago
Job Viewed
Job Description
Job Description About the job We currently have an exciting role for a Health & Safety Manager operating within our production operations based between two sites at Killeen Rd, and Clondalkin Industrial Estate, Dublin. This position will be a dual site Health and safety management function and requires the successful candidate to be based in each site for a specific number of days per week. The Role, Reporting directly to the Head of Health and Safety for Dunnes Stores the production operations Health & Safety Manager will: Identify health and safety risks on site and work closely with site management and teams to: Carry out high quality safety inspections of each workplace at a frequency and with the intrusiveness as coached by the Head of Health and Safety. Assist the senior site management to manage and reduce safety concerns on site as well as helping provide practical solutions. Attend site H&S meetings with site Management and operational teams, hold risk reviews, carry out and report on investigations. Conduct site safety toolbox talks for employees and managers maintain records as required. Maintain safety notice boards and good catch data. Oversee the site-specific safety statement content and update in correspondence with the Head of Health and Safety Implement the H&S management system, coaching and encouraging stakeholders at all levels to complete all regulatory, statutory, and internal Health & Safety inspections and requirements. Reduce risk to employees, visitors, and contractors by completing site specific risk assessments and action plans to reduce risk. Manage the necessary Health & Safety documentation for internal activities and inspections. Carry out required Site H&S inspection programs. Lead H&S incident reporting and investigations to determine root causes and define action plans to reduce reoccurrence. Work with site senior management to maintain full compliance with company policy, regulatory and site-specific requirements. Monitor and verify local adherence to work safety standards and procedures. Reporting on H&S metrics, status, issues, non-compliances, incidents as required. Increase the awareness and engagement of everyone on safety on site by promoting and developing a proactive safety culture on site. Organize and conduct H&S training for on-site employees, both to ensure competency and awareness on H&S but also to comply with corporate and legal requirements. Develop and implement site specific emergency response plans in conjunction with the Head of Health and Safety and local management. Maintain documentation for all site H&S inspections and employee training requirements on internal data base. Requirements Diploma qualified / NEBOSH/QQI or Similar Technical member of IOSH (Institution of Occupational Safety and Health) or equivalent qualification A minimum of 5 years' experience at H&S Supervisor/Management level. Experience and proven capabilities in developing and implementing health and safety management systems, processes, and culture. Ability to deliver health and safety training modules to all levels of the organisation. Strong verbal and written communication skills. Hands-on approach, highly motivated and resilient. Experience Experience of working in an a Wearhouse and/or production environment is an advantage. Proven ability working with Word, Excel spreadsheet's written reports and associated correspondence. Aptitude & Skills Good communication skills both verbal and written. Ability to follow instructions provide support as required to the head office health & safety team and site management teams. Appreciation and understanding of confidentiality. Well Organised and able to meet deadlines with excellent time management skills and good attention to detail. If this sounds like the perfect role for you, then please apply now! Dunnes Stores is an Equal Opportunities Employer
This advertiser has chosen not to accept applicants from your region.
2
Process Improvement Project Engineer
Dublin, Leinster
Sanderson Recruitment (Ireland) Limited
Posted 2 days ago
Job Viewed
Job Description
Process Improvement Project Engineer Job Purpose: Reporting to the CEO you will be designing, developing, & optimising manufacturing processes to unlock capacity, eliminate bottlenecks, & enhance operational efficiency. You will drive scalable growth while maintaining the highest standards of product quality, safety, & compliance, identifying barriers to growth, recommending improvements, & leading strategic process optimisation initiatives. Key Responsibilities you will: - Process Documentation & Barrier Identification Lead the effort to document barriers to growth & operational inefficiencies within current production lines. Develop detailed process maps & identify areas for improvement, collaborating with cross-functional teams to implement solutions. Recommend future capital investment needs based on identified process constraints & opportunities for growth. Process Design To work closely with the R&D & Engineering teams to design sustainable aligned with future business needs. Lead all other initiatives to grow manuf. capability inc. the design & dev. of new manuf. facilities to support business scalability. Process Optimisation & Capacity Mgt. Conduct in-depth analysis of current production processes to identify capacity constraints, inefficiencies, across all technologies. Develop & implement strategies to resolve capacity issues, improve throughput, reduce batch fails & maximise yields & production output. Work closely with the operations team to optimize resource allocation & production scheduling & reduce downtime Lead initiatives to enhance plant capacity utilisation through process re-engineering & Lean Manufacturing principles. Continuous Improvement Promote & drive the company's continuous improvement programme using Lean/Six Sigma methodologies & principles. Design & implement process improvements that enhance product quality, reduce waste, & optimise yield. Monitor & report on (KPIs) to track the impact of improvements & ensure alignment with company goals Project Mgt. Lead process improvement projects from initiation through to implementation, ensuring projects are completed on time, within budget, & with minimal disruption to production. Develop & manage project timelines, resources, & budgets, ensuring effective execution of process optimisation initiatives. Collaboration & Stakeholder Mgt. Collaborate with operations, engineering, maintenance, S&T & R&D teams to ensure alignment in achieving operational goals & implementing process improvements. Effectively communicate process changes, new methodologies, & best practices effectively to all levels of staff. Work with the Senior Leadership Team to align process improvement strategies with broader business objectives. Training & Development - support the training & dev of operations staff on new processes, equipment, & operational procedures. CapEx - Lead all other initiatives to exp&/unlock manuf. capability inc. the location & design of a new manufacturing facility. Demonstrate financial discipline & compliance to overall Capex policy. Skills & Qualifications / Experience you will bring: - 3-5 years in process Eng or Operations management within manufacturing ideally in the food industry. BSc/BA in a Business project management or engineering related discipline. Exp. with automation tech, digital manufacturing, data-driven process optimisation Strong operational, commercial awareness, sound judgment & decision-making capability. Expertise in process mapping, root cause analysis, & process reengineering. In-depth knowledge of statutory & regulatory requirements of Food Safety, Customer Codes of Practice, H&S, & Env. Compliance. Can implement Lean Manuf. principles & CI methodologies. Strong problem-solving ability for mech & process-related challenges, addressing root causes. Exceptional stakeholder mgt. skills, inc. exp. work with employees, customers, auditors, & vendors/contractors. Proven negotiation & influencing skills in complex operational environments Excellent communication skills (both verbal & written) sharing technical concepts easily . Collating, analysing, & presenting data to support strategic decision-making. Challenge status quo & drive meaningful change in a constructive & professional manner. Strong business acumen with a proactive & strategic mindset. Enthusiastic, energetic, & optimistic with a can-do attitude. Working 4 days on site and 1 from home. The Benefits include: Commensurate salary negotiable Laptop, phone, P-card; Daytime role (M to F) 08:30 - 17:30 and at least four days on site. Skills: project engineering NPI food production process improvement
This advertiser has chosen not to accept applicants from your region.
3
Manager Biotech Production (Downstream Operations)
Limerick, Munster
Regeneron Ireland DAC
Posted 2 days ago
Job Viewed
Job Description
Within this role you will manage the day-to-day requirements of the manufacturing operations team while providing direction, troubleshooting and guidance while maintaining safety compliance and audit readiness and ensuring objectives are delivered to a high standard and on time. As a Manager Biotech Production (Downstream Operations) a typical day may include, but is not limited to, the following: Ensuring that all documentation (SOPs, Manufacturing Records, Batch Sheets & Logbooks) is current, accurate, reviewed and in accordance with regulatory requirements Managing all aspects of respective areas operations Leading, motivating, and managing the operation manufacturing specialist teams Preparing reports by collecting, analysing, and summarizing information and trends Tracking of relevant metrics to ensure operations are performing effectively and efficiently Implementing a contamination free program to ensure highest process success rates Working to the highest safety standards and supports safety initiatives and implementation of safety improvements Interfacing with other departments, such as Facilities, Process Sciences, Regulatory, Quality Assurance and Quality Control Leading and implementing process improvements and robustness initiatives Preparing and presenting manufacturing data for review Performing cGMP audits of production area. Represents manufacturing during regulatory and client audits Training, developing and mentoring direct reports and effectively managing the performance of individuals Working closely with staff to develop and manage individual goals and objectives Conducting performance evaluations that are timely and constructive Leading and implementing continuous improvement initiatives This role might be for you if: You possess excellent verbal and written communication skills You enjoy problem solving You demonstrate leadership skills You are proficient in Microsoft Word, Excel, PowerPoint, and Outlook To be considered for this opportunity you should have a 3rd Level Qualification in Life Sciences with 8+ years of relevant experience in manufacturing within the Biopharma industry. Requires 5+ years supervisory experience. #REGNIELSM Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U. positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
This advertiser has chosen not to accept applicants from your region.
4
Director, Business Performance and Process Improvement
Dublin, Leinster
UnitedHealth Group
Posted 16 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
This advertiser has chosen not to accept applicants from your region.
5
Director, Business Performance and Process Improvement
Dublin, Leinster
€125000 - €150000 Annually
UnitedHealth Group
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
About the Role
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office.
Primary Responsibilities:
Responsible for the identification of process improvements to support affordability savings through:
- Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
- Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
- Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
- Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
- Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
- Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
- Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
- Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
- Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
- Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
- Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
- Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
- Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
- Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
Required Qualifications
- Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
- Demonstrated ability to develop and implement successful organizational change initiatives
- Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
- A track record of fostering an inclusive and collaborative work environment
- Prove track record in managing large scale complex programs within a matrix environment
- Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
- Working knowledge of US health care and payment integrity in specific
Preferred Qualifications
- Six Sigma Black Belt certified with in-depth understanding of LEAN process
- Knowledge / understanding of CPC coding
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
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Director, Business Performance and Process Improvement -
Dublin, Leinster
€125000 - €150000 Annually
UnitedHealth Group
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
About the Role
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office.
Primary Responsibilities:
Responsible for the identification of process improvements to support affordability savings through:
- Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
- Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
- Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
- Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
- Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
- Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
- Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
- Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
- Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
- Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
- Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
- Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
- Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
- Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
Required Qualifications
- Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
- Demonstrated ability to develop and implement successful organizational change initiatives
- Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
- A track record of fostering an inclusive and collaborative work environment
- Prove track record in managing large scale complex programs within a matrix environment
- Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
- Working knowledge of US health care and payment integrity in specific
Preferred Qualifications
- Six Sigma Black Belt certified with in-depth understanding of LEAN process
- Knowledge / understanding of CPC coding
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.
This advertiser has chosen not to accept applicants from your region.
7
Employee Success Advisor - HR Operations & Knowledge Management
Dublin, Leinster
Reed Global
Posted 2 days ago
Job Viewed
Job Description
Our Client is a leading global organisation with a well established Dublin operation. As part of their HR support team we are seeking a generalist, comfortable with HR policy, who will join a team providing Tier 1 support to their employees. The Role: Deliver exceptional customer support to employees and managers through our Salesforce-powered Concierge portal and social support channels. Own and evolve the knowledge content ecosystem - identify gaps, write and update articles, and ensure high-quality, searchable, and accessible content that improves self-service rates and drives T0 optimization. Act as a case deflection champion - using insights and AI-driven recommendations to continuously improve knowledge effectiveness and reduce case volumes. Support ongoing projects to enhance case handling efficiency, service catalog design, and integration of AI tools that optimize routing, auto-responses, and classification. Analyze support trends and collaborate with global teams to enhance knowledge workflows and shift volume left (T1 to T0). Serve as a subject matter expert in core HR processes including time off, benefits, employee data changes, and Workday transactions. Maintain a high standard of data accuracy and process integrity while navigating confidential and sensitive employee scenarios. Participate in User Acceptance Testing (UAT) for knowledge, case management, and Workday enhancements. Collaborate cross-functionally to support HR programs, content audits, process improvement initiatives, and adoption of scalable support models. Leverage case management metrics and SLA insights to drive service excellence, reduce friction, and enhance user experience. Candidate Requirements Bachelor's degree required 3-4 years of experience in HR operations, content management, or employee support within a shared services or centralized environment Strong writing skills with experience in creating or maintaining knowledge base articles, FAQs, and how-to content Demonstrated understanding of case deflection principles, content optimization, and agent enablement strategies Proficiency in case management and HR systems (Salesforce Service Cloud, Workday HCM, or similar) Analytical mindset with ability to interpret data trends and translate them into improvement opportunities High attention to detail with a structured and organized approach to process delivery Excellent communication and interpersonal skills with a customer-first mindset Comfortable working in fast-paced, global environments with shifting priorities Experience participating in system/process testing and change management efforts Familiarity with AI-powered support models, conversational bots, or virtual agents is a plus Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: HR HR policy HR administration Human resources workday SAP Benefits: Work From Home
This advertiser has chosen not to accept applicants from your region.
8
Employee Success Advisor - HR Operations & Knowledge Management
Dublin, Leinster
Reed Global
Posted 2 days ago
Job Viewed
Job Description
Job Title: Employee Success Advisor - HR Operations & Knowledge Management Location: Dublin, Ireland Level: Tier 1 HR Policy Support About the Role We are looking for a passionate and proactive Employee Success Advisor to join our HR Operations & Knowledge Management team in Dublin. This is a Tier 1 level role, focused on delivering high-quality, policy-aligned support to employees and managers across the EMEA region. This role blends HR service delivery, knowledge content management, and customer-first support. You'll play a key role in enhancing the employee experience through accurate case handling, content-driven self-service, and continuous improvement initiatives. Key Responsibilities Provide first-line HR policy support to employees and managers Deliver exceptional customer service, ensuring timely, accurate, and empathetic responses to HR queries. Maintain and improve the knowledge content ecosystem by identifying gaps, writing/updating articles, and ensuring content is accessible and effective. Champion case deflection by using insights and AI tools to improve self-service and reduce case volumes. Support projects that enhance case handling, service catalog design, and AI-driven support tools. Analyze support trends and collaborate globally to improve workflows and shift volume from Tier 1 to Tier 0. Act as a subject matter expert in core HR processes such as time off, benefits, employee data changes, and Workday transactions. Ensure data accuracy and confidentiality in all employee interactions. Participate in User Acceptance Testing (UAT) for system and process enhancements. Collaborate cross-functionally on content audits, process improvements, and scalable support initiatives. Use case metrics and SLA data to drive service excellence and improve user experience. Required Skills & Experience Bachelor's degree required. 3-4 years of experience in HR operations, shared services, or content management. Strong writing skills with experience creating or maintaining knowledge base content. Understanding of case deflection, content optimization, and agent enablement strategies. Proficiency in Workday HCM, or similar HR systems. Analytical mindset with the ability to interpret data and identify improvement opportunities. High attention to detail and a structured approach to process delivery. Excellent communication and interpersonal skills with a customer-first mindset. Comfortable working in a fast-paced, global environment. Experience with AI-powered support models, bots, or virtual agents is a plus. Language skills in German or French are a plus, but not required. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Policy Support HR Systems Proficiency Case Deflection & AI Tools
This advertiser has chosen not to accept applicants from your region.
9