24 Production Support jobs in Ireland

Production Support Specialist

Tralee, Munster Sumitomo Group

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

  • 6-month fixed term contract
  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.
Role Description

SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements.

This role will report to the Director of Application Production Support.

6-month fixed term contract role

Role Objectives: Delivery
  • Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
  • The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
  • Provide subject matter expertise based on past experiences of SOA and ESB implementations
  • Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
  • Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
  • Creating, performance tuning, and troubleshooting message flows
  • Experience with IIB migration to ACE is added advantage.
  • Experience with IBM KAFKA product is a plus.
  • Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
  • Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
  • Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
  • Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
  • Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
  • Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
Qualifications and Skills
  • 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
  • Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
  • Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
  • Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
  • Computer skills are a must with the following software tools:
  • Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
  • Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
  • eG monitoring for Middleware components is added advantage.
  • Programming languages: Korn shell, Java, XML, Perl.
  • Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
  • Have strong verbal and written communication skills.
  • Ability to demonstrate a self-motivated and disciplined approach to learning and working.
  • Ability to work in a team environment and demonstrate leadership skills when needed.
  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
Additional Requirements

SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know

This advertiser has chosen not to accept applicants from your region.

Production Support Specialist

Leinster, Leinster €90000 - €120000 Y ARC IT Recruitment

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Job Description

Production Support Specialist

Dublin

Competitive salary + bonus + excellent benefits

Fixed Income, Trading Floor, Interest Derivatives, Interest Rate Swaps, Risk, Python, Market Data

Join the trading floor of a dynamic international bank – where technical expertise meets high-stakes decision-making.

We're hiring a Senior Trade Support Specialist to join the Fixed Income desk of a global financial institution in Dublin. As they expand their UK Fixed Income operations, this is a unique opportunity to be a foundational member of a high-performing trade support function. If you're a tenacious, problem-solver with deep knowledge of interest derivatives and a passion for fast-paced environments, this role is for you.

Key Responsibilities:

  • Provide expert, real-time support for Excel-based workflows, including advanced formula troubleshooting, add-in management, and quant library installations.
  • Collaborate directly with traders to resolve technical issues and ensure seamless trade execution from 7am onwards.
  • Monitor and maintain market data integrations (e.g. Bloomberg, Trade Blotter, Risk/Pvs).
  • Support and optimise trading operations across Interest Rate Swaps, Cross-Currency Swaps, FX Forwards, and other derivatives.
  • Utilise your understanding of swap valuation, risk (including delta), and P&L impact to support trading decisions.
  • Work closely with IT and quant teams to debug Python code and enhance system performance.
  • Thrive under pressure in a high-intensity trading environment, maintaining professionalism and resilience.

Key Requirements:

  • Proven experience supporting a front-office trading floor, ideally within Fixed Income.
  • Deep understanding of interest derivatives and interest rate swaps, including how they're valued and the market data they require.
  • Familiarity with swap risk metrics, including delta calculations and their role in trading P&L.
  • Advanced Excel skills with the ability to resolve complex formula and data issues.
  • Experience with real-time data feeds and tools like Bloomberg.
  • Comfortable debugging and enhancing Python code in a financial context.
  • Strong communication skills with the ability to translate trader requirements into technical actions.
  • Resilient and solutions-focused – able to manage the fast-paced, direct nature of a trading environment.

Why Apply?

You'll be embedded in the heart of trading operations, working alongside top-tier professionals and influencing real-time decisions. This is more than a support role – it's an opportunity to grow your technical and financial expertise in a role that's both challenging and rewarding. With a collaborative culture and plenty of room for development, this is a standout opportunity in Dublin's trading tech landscape.

This advertiser has chosen not to accept applicants from your region.

Production Support Specialist

Tralee, Munster €80000 - €100000 Y SMBC Group

Posted today

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.
  • Current hours of support are 11am until 7 pm Monday – Friday,

Role Description

SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.

This role will report to the Director of Risk & Regulatory Reporting Application.

Role Objectives: Delivery

  • Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.
  • Production request/queries need to be addressed on timely manner and communicate effectively to Controllers/Users.
  • Investigate and resolve incidents, ensuring minimal impact to business operations.
  • Daily TWS batch monitoring and escalate to upstream system based on the delays and communicate to respective stakeholders.
  • Given an issue understand the logs, run the SQL queries, and debug the issue in granular level.
  • Interactions with Users and L3 support to coordinate on day-to-day issues.
  • Documenting the support issues and updating the status on daily scrum call.
  • Knowledge on Axiom Controller View and Azure Data Factory and Databricks jobs.
  • Knowledge of Microsoft PowerBI tool. Troubleshoot issues around reports, DAX, PowerQuery.
  • Axiom code migration and validate the reports in UAT /Prod.
  • Reg reporting code migration and involve on the regression testing process.
  • Incident management process flow needs to be followed and closed on timely manner.
  • Strong in SQL and PL/SQL programming skills.
  • Hands on experience on SQL scripting, AXIOM Controller View, UNIX, and Shell Scripting.
  • Excellent interpersonal skills, ability to interact with people at all levels and good communication.
  • Worked extensively with geographically distributed and culturally diverse teams, involving interaction with clients and other team members.

Qualifications And Skills

  • 3–5 years of experience in IT, preferably in the banking or financial services domain.
  • Strong knowledge of job scheduling tools like TWS
  • Experience with SQL, Unix/Linux commands, and scripting (Shell, Python, etc.).
  • Experience on IBM ETL DataStage, Denodo, Oracle SQL Developer, SQL Server Management Studio and JIRA.
  • Understanding of incident, problem, and change management processes (ITIL framework).
  • Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical audiences.
  • Strong documentation and reporting abilities.
  • Have strong verbal and written communication skills.
  • Ability to demonstrate a self-motivated and disciplined approach to learning and working.
  • Ability to work in a team environment and demonstrate leadership skills when needed.
  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.

Additional Requirements
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know

This advertiser has chosen not to accept applicants from your region.

Production Support Analyst

Leinster, Leinster €35000 - €60000 Y HCLTech

Posted today

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Job Description

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.

Skills:

  • At least 3+ Years of total experience with 2 years of experience in a support role
  • Knowledge or experience of some of the following will be a distinct advantage:
  • SWIFT
  • ITIL
  • UNIX / LINUX
  • AIX
  • Oracle or other basic SQL
  • MQ
  • Perl or Shell programming skills desirable
  • Experience in Banking Domain
  • This role will require working in night shifts - 5 days (Could be any 5 days of the week based on ROTA)
  • The candidates would be required working from Cabinteely (Dublin 18) location all 5 days
  • This role will require resources to work additionally over weekends for any deployments etc

Responsibilities:

  • Take ownership of issues and be proactive in coordinating distributed teams to resolve issues within the specified SLAs.
  • Work closely with the team to share and prioritize work load for self and team members within cluster, consistent with any appropriate direction from customer.
  • Strong work ethic with an ability to learn on the job and work well under pressure
  • Strong analytical and debugging skills
  • Ability to work with little supervision, but within boundaries
  • Strong communication skills at all levels (written and oral)
  • Strong analytical aptitude and logical reasoning ability
  • Ability to work with multiple priorities
  • Able to clearly define problems to others
  • Capable of resolving complex technical issues and perform root cause analysis
  • Proactive problem solving experience, using judgement to make decisions where no clear precedent may exist
  • Strong work organization and prioritization skills
  • As part of small tactical changes, undertake analysis, code development & testing including test approach, implementation approach planning & production deployment.
  • Engage with customer SME and any other stakeholders (3rd parties) as needed.
  • Prepare and submit status reports
  • Contributes to the continuous improvement of the methods, productivity and quality of work produced.
This advertiser has chosen not to accept applicants from your region.

Production Support Specialist

Tralee, Munster €35000 - €60000 Y Sumitomo Group

Posted today

Job Viewed

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.
  • Current hours of support are 11am until 7 pm Monday – Friday,
Role Description

SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.

This role will report to the Director of Risk & Regulatory Reporting Application.

Role Objectives: Delivery
  • Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.
  • Production request/queries need to be addressed on timely manner and communicate effectively to Controllers/Users.
  • Investigate and resolve incidents, ensuring minimal impact to business operations.
  • Daily TWS batch monitoring and escalate to upstream system based on the delays and communicate to respective stakeholders.
  • Given an issue understand the logs, run the SQL queries, and debug the issue in granular level.
  • Interactions with Users and L3 support to coordinate on day-to-day issues.
  • Documenting the support issues and updating the status on daily scrum call.
  • Knowledge on Axiom Controller View and Azure Data Factory and Databricks jobs.
  • Knowledge of Microsoft PowerBI tool. Troubleshoot issues around reports, DAX, PowerQuery.
  • Axiom code migration and validate the reports in UAT /Prod.
  • Reg reporting code migration and involve on the regression testing process.
  • Incident management process flow needs to be followed and closed on timely manner.
  • Strong in SQL and PL/SQL programming skills.
  • Hands on experience on SQL scripting, AXIOM Controller View, UNIX, and Shell Scripting.
  • Excellent interpersonal skills, ability to interact with people at all levels and good communication.
  • Worked extensively with geographically distributed and culturally diverse teams, involving interaction with clients and other team members.
Qualifications and Skills
  • 3–5 years of experience in IT, preferably in the banking or financial services domain.
  • Strong knowledge of job scheduling tools like TWS
  • Experience with SQL, Unix/Linux commands, and scripting (Shell, Python, etc.).
  • Experience on IBM ETL DataStage, Denodo, Oracle SQL Developer, SQL Server Management Studio and JIRA.
  • Understanding of incident, problem, and change management processes (ITIL framework).
  • Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical audiences.
  • Strong documentation and reporting abilities.
  • Have strong verbal and written communication skills.
  • Ability to demonstrate a self-motivated and disciplined approach to learning and working.
  • Ability to work in a team environment and demonstrate leadership skills when needed.
  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
Additional Requirements

SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know

This advertiser has chosen not to accept applicants from your region.

Production Support Engineer

Cork, Munster €40000 - €60000 Y NS90

Posted today

Job Viewed

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Job Description

About NS90

We are Newton Squared 90 Ltd. (trading as NS90). Our mission is to create highly available and scalable betting and trading technology. Leveraging the latest technologies, frameworks, and methodologies, we deliver cutting-edge solutions in the online gambling sector. Our culture is built on collaboration, transparency, and respect, ensuring we consistently meet the highest standards of excellence for our clients.

As a Production Support Engineer (Junior) at NS90, you'll join the front line of our technical operations. This means you will be the first to investigate any issues that arise, promptly addressing customer requests and ensuring swift resolution. You'll take ownership of issues, either resolving them independently or escalating them to the appropriate teams, all with the goal of ensuring the best service for our users.

Within this role, you will have the opportunity to gain exposure and hands-on experience with a wide range of technologies. You will have the chance to expand your programming skills across various domains by contributing to our internal development projects.

Day-to-day

Troubleshoot and ensure resolution of a wide range of production issues within expected SLA:

  • Alerting System Triggers: Analyze alerts generated by our monitoring system and diagnose underlying issues impacting platform performance or functionality. You will be responsible for maintaining the health and effectiveness of our Zabbix monitoring system.
  • External Customer Requests: Investigate and resolve problems reported by external customers interacting with our APIs. Provide guidance on best practices for achieving successful and efficient integration.
  • Proactive Problem Detection: Identify and investigate potential problems you discover during routine monitoring or platform interaction.
  • Application/tools support: Atlassian products (Confluence, JIRA, Bitbucket), MS Teams, Office 365, Azure.

Maintain and Improve Processes: You will contribute to continuous improvement by working on:

  • Long-term Investigations: Conduct in-depth analysis of complex issues requiring extended effort.
  • Internal Development: Participate in the development of internal tools and applications designed to increase efficiency and improve response times.
  • Process Enhancements: Collaborate on optimizing internal workflows.

Work closely with development, QA, product, SRE, and data analysis teams. This includes collaborating on monitoring and testing before and during releases, participating in change impact reviews, and proactively identifying areas for improvement and error detection.

Communicate and document: Clearly document technical issues and steps to reproduce a problem. Contribute to the creation and maintenance of an internal knowledge base documentation.

Grow your programming skills: As your role expands, you will gain the chance to leverage and develop your programming abilities by contributing to internal tools and applications.

Shift Work for Full Coverage: This role requires working a rotating shift pattern to ensure comprehensive coverage from 8:00 AM to 10:00 PM, 7 days a week. The shift pattern consists of four 10-hour shifts per week.

Required Skills

  • Relevant third level qualification(s)
  • Strong problem-solving abilities with the capability to analyze complex issues and identify root causes.
  • Experience with relational databases and SQL querying.
  • Hands-on proficiency in scripting languages: Bash, Python.
  • Demonstrated ability to understand and work with RESTful API concepts.
  • Experience using Atlassian tools or similar ticketing/collaboration tools.
  • Experience working with Linux environments.
  • Excellent interpersonal and communication skills.
  • Eligibility to live and work in Ireland.
  • Excellent written and spoken English.
  • Office 365

Nice to have

  • Familiarity with monitoring tools like Prometheus, Grafana or Zabbix to monitor system performance, set up alerts, and proactively identify and resolve issues.
  • Experience working with java-based web servers and applications.
  • Experience with Django web framework.
  • Knowledge of basic networking concepts TCP/IP, DNS, HTTP, SSL.
  • Familiarity with the sport betting industry.

Technology Stack

Linux, SQL, MariaDB, RabbitMQ, Python, Django, Celery, Git, Redis, Java EE, Spring, Hazelcast, Prometheus, Web Services, Grafana, Graylog, Opensearch, RunDeck, Zabbix, Grafana.

This advertiser has chosen not to accept applicants from your region.

Production Support Specialist

Tralee, Munster SMBC

Posted 2 days ago

Job Viewed

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ 6-month fixed term contract
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements.
This role will report to the Director of Application Production Support.
6-month fixed term contract role
**Role Objectives: Delivery**
+ Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
+ The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
+ Provide subject matter expertise based on past experiences of SOA and ESB implementations
+ Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
+ Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
+ Creating, performance tuning, and troubleshooting message flows
+ Experience with IIB migration to ACE is added advantage.
+ Experience with IBM KAFKA product is a plus.
+ Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
+ Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
+ Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
+ Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
+ Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
+ Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
**Qualifications and Skills**
+ 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
+ Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
+ Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
+ Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
+ Computer skills are a must with the following software tools:
+ Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
+ Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
+ eG monitoring for Middleware components is added advantage.
+ Programming languages: Korn shell, Java, XML, Perl.
+ Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
EOE, including Disability/veterans
This advertiser has chosen not to accept applicants from your region.
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Production Support Specialist

Tralee, Munster SMBC

Posted 8 days ago

Job Viewed

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support are 11am until 7 pm Monday - Friday,
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.
This role will report to the Director of Risk & Regulatory Reporting Application.
**Role Objectives: Delivery**
+ Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.
+ Production request/queries need to be addressed on timely manner and communicate effectively to Controllers/Users.
+ Investigate and resolve incidents, ensuring minimal impact to business operations.
+ Daily TWS batch monitoring and escalate to upstream system based on the delays and communicate to respective stakeholders.
+ Given an issue understand the logs, run the SQL queries, and debug the issue in granular level.
+ Interactions with Users and L3 support to coordinate on day-to-day issues.
+ Documenting the support issues and updating the status on daily scrum call.
+ Knowledge on Axiom Controller View and Azure Data Factory and Databricks jobs.
+ Knowledge of Microsoft PowerBI tool. Troubleshoot issues around reports, DAX, PowerQuery.
+ Axiom code migration and validate the reports in UAT /Prod.
+ Reg reporting code migration and involve on the regression testing process.
+ Incident management process flow needs to be followed and closed on timely manner.
+ Strong in SQL and PL/SQL programming skills.
+ Hands on experience on SQL scripting, AXIOM Controller View, UNIX, and Shell Scripting.
+ Excellent interpersonal skills, ability to interact with people at all levels and good communication.
+ Worked extensively with geographically distributed and culturally diverse teams, involving interaction with clients and other team members.
**Qualifications and Skills**
+ 3-5 years of experience in IT, preferably in the banking or financial services domain.
+ Strong knowledge of job scheduling tools like TWS
+ Experience with SQL, Unix/Linux commands, and scripting (Shell, Python, etc.).
+ Experience on IBM ETL DataStage, Denodo, Oracle SQL Developer, SQL Server Management Studio and JIRA.
+ Understanding of incident, problem, and change management processes (ITIL framework).
+ Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical audiences.
+ Strong documentation and reporting abilities.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
EOE, including Disability/veterans
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Quality Engineer Production Support

Galway, Connacht €40000 - €60000 Y Viatris

Posted today

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Job Description

Mylan Teoranta

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:

Access – Providing high quality trusted medicines regardless of geography or circumstance;

Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and

Partnership – Leveraging our collective expertise to connect people to products and services.

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing
The Quality Engineer Production Support is responsible for generating investigation reports and addressing CAPAs (Corrective and Preventative Action) supporting continuing production, resolution of manufacturing incidents and optimizing operational activities for sterile injectable products. The incumbent will leverage the site cross-functional team members to support these activities and will work closely with the site operations and operational support departments (Engineering/Validation/QA/R&D) teams on-site.

Every day, we rise to the challenge to make a difference and here's how the
Quality Engineer Production Support
role will make an impact:

  • Develop familiarity with site processes & procedures supporting GMP
  • Production of sterile injectable products.
  • Initiating and completing non-conformance reports (NCRs) as required, coordinating production related NCRs to close in a timely manner.
  • Develop CAPAs that satisfactorily address root cause and following through on effective corrective actions to prevent reoccurrence of failures.
  • Define/Develop Standard Operating Procedures & batch paperwork for equipment/processes in collaboration with Production personnel that incorporates Operational Excellence principles.
  • Ensure that work is carried out safely and in compliance with the organization's quality system. Learn how to generate quality documentation in compliance with the internal organisational procedures and GMP.
  • Take ownership and ensure all personally assigned duties are carried out and controlled in line with the internal organization's policies.
  • Support operations area projects and initiatives when required.

About Your Skills & Experience
For this role, we're looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

  • A good understanding of pharmaceutical production and GMP, prior 'hands-on' experience would be a distinct advantage, however this is not a requirement as full training will be provided to the successful candidate.
  • Degree/Diploma in relevant Science/Engineering/Manufacturing/Pharmaceutical course (e.g. Manufacturing, Mechanical, Biomedical, Pharmaceutical Operations, etc.), however a combination of relevant work experience and education will be considered.
  • Must possess a good working knowledge MS Office Suite.
  • Good communication and interpersonal skills
  • Good report writing skills
  • Good analytical skills with excellent attention to detail.
  • Have the ability to work independently, be proactive with a solutions driven approach
  • Knowledge in Electronic Records system (Specifically digital Quality Management Systems), Process improvement/design is desirable but not required
  • Knowledge of DMAIC/Problem solving tools and Lean Principles is desirable but not required

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.

Why Viatris?
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. You will also have the opportunity to access excellent career progression opportunities and work-life balance initiatives.

Diversity & Inclusion at Viatris
At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit

Sustainability at Viatris
Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer.

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Production Support Specialist II

Tralee, Munster €90000 - €120000 Y Sumitomo Group

Posted today

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Job Description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.
Role Description

SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements. This role will report to the Director of Application Production Support.

Role Objectives: Delivery
  • Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
  • The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
  • Provide subject matter expertise based on past experiences of SOA and ESB implementations
  • Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
  • Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
  • Creating, performance tuning, and troubleshooting message flows
  • Experience with IIB migration to ACE is added advantage.
  • Experience with IBM KAFKA product is a plus.
  • Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
  • Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
  • Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
  • Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
  • Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
  • Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
Qualifications and Skills
  • 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
  • Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
  • Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
  • Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
  • Computer skills are a must with the following software tools:
  • Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
  • Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
  • eG monitoring for Middleware components is added advantage.
  • Programming languages: Korn shell, Java, XML, Perl.
  • Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
  • Have strong verbal and written communication skills.
  • Ability to demonstrate a self-motivated and disciplined approach to learning and working.
  • Ability to work in a team environment and demonstrate leadership skills when needed.
  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
Additional Requirements

SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know

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