10 Professional Services jobs in Ireland

Head of HR / Professional Services - D2

Dublin, Leinster Executive Edge

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Head of HR / Professional Services Dublin 2 Our client is very successful well established business seeking a highly skilled and motivated Head of HR to join their management team. The Head of HR will play a strategic and operational role, building a strong organizational, positive and progressive culture. This is an excellent opportunity to work with talented professionals in their field. Salary: €90K - €110K all depending on experience with excellent benefits. The Role: Develop and implement HR strategies aligned with the firm's mission, values, and long-term goals. Advise the executive team on fostering a positive and productive environment that is aligned with companys values and strategies. Oversee recruitment, onboarding programme and performance management. Responsible for training and development and CPD programme Compensation and benefits plans, payroll processes and policies & procedures. Manage the HR Team Further develop stakeholder relationships. Foster a culture of integrity, respect, and professional conduct. Support leadership development and succession planning. Lead Diversity Equity & Inclusion initiatives to support a diverse and inclusive workplace. Monitor metrics and ensure equal opportunities in hiring and promotion. Oversee HR systems, records, and compliance documentation. Reporting to the COO and manage the HR team The Candidate: Proven experience as Head of HR or senior HR leader. 3rd level HR Degree and CIPD qualification or equivalent Deep understanding of employment law. Strong interpersonal and leadership skills. Ability to be personable, outgoing and work with a collaborative approach. Ability to manage confidential information with discretion. Call Carol for a confidential chat to discuss wider details of the role and the benefits. Direct Line: Skills: Head of HR Deep understanding of HR Law HR Degree & CIPD See below Benefits: Excellent
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Accounts Payable, Professional Services, Dublin City Centre (Hybrid)

Dublin, Leinster Accountancy Solutions

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Our client provides professional services within the property sector, they are seeking to appoint an AP Administrator into their finance team. You will take ownership for the Accounts Payable for the business across a number of locations. Their Head Office is based in the City Centre. Responsibilities will include: Reviewing and processing supplier invoices Setting up supplier accounts Dealing with supplier queries Supplier reconciliations Monthly close Bank reconciliations and bank account management Journal postings Assisting with projects and process improvements Other ad-hoc duties as required Ideal candidate requirements: Some experience of working within Accounts Payable Excellent communication skills, both written and verbal Ability to work in a team environment Excellent organisation skills Strong administration skills Ability to work under pressure Ability to multitask Interested in this role? To find out more about this position please contact Suzanne Fowler or email your updated CV to Skills: 'accounts payable' 'AP' 'accounts assistant'
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Senior Accountant required for Global Professional Services Org in D1

Dublin, Leinster Lex Consultancy

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A leading international law and professional services firm in Dublin 1 is seeking a qualified and experiencedSenior Accountantto join its growingclient accounting teamin Dublin. This role is part of a specialist division providing high-quality corporate administration services to capital markets and aircraft leasing SPVs. Key Responsibilities: Prepare full-cycle financial statements (under IFRS or local GAAP) for a varied portfolio of capital markets and aircraft leasing SPVs. Lead client onboarding from an accounting perspective, including ledger design, transaction review, and preparation of initial financials. Supervise and train junior team members. Manage audit processes and liaise directly with auditors and clients. Prepare quarterly management accounts and file regulatory returns (CBI, FATCA, EMIR, CRS). Oversee VAT and corporation tax compliance in coordination with tax advisors, including return filing and iXBRL-tagged financial statements. Ensure compliance with internal procedures and contribute to ongoing process improvements. Ideal Candidate Profile: ACA/ACCA qualified with at least 1 year of post-qualification financial services experience in a Top 10 firm or corporate services provider. Strong technical accounting knowledge and a deep understanding of SPV transactions. Hands-on experience with financial reporting and/or audit processes. Skilled in Microsoft Office, particularly Excel; experience with accounting platforms is a plus. Excellent communication, organization, and team management skills. Positive, solutions-focused attitude and ability to thrive in a dynamic, client-facing environment. Work Model: Hybrid 3 days in the office, 2 days working from home Package: Excellent salary, bonus, and comprehensive benefits How to Apply: To apply or learn more about this opportunity, please contactRichard Minchinon theLex Consultancy team. Please note only candidates that match the minimum job requirements above will be contacted for this role.
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Legal EA required for Global International Professional Services Org D1

Dublin, Leinster Lex Consultancy

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A Global International Law Firmin Dublin 1 is seeking a highly skilled Legal Executive Assistant to support their busy Corporate team in Dublin. This is an exceptional opportunity to join a world-class legal environment, providing top-level support to lawyers and the Listings team. Key Responsibilities: Deliver high-quality executive and secretarial support to lawyers and team leaders. Manage billing and collections, including drafting and tracking invoice narratives. Open, close, and archive legal matters and ensure accurate client records. Handle conflict checks and Know-Your-Customer (KYC) procedures. Organise meetings, manage calendars, and coordinate schedules efficiently. Prepare, edit, and manage legal documents, court pleadings, and correspondence. Create court bundles and closing bibles; manage digital document storage and version control. Maintain and update client contact information in legal databases. Liaise with clients and stakeholders in a professional and timely manner. Collaborate with other support professionals to ensure seamless service delivery. Requirements: Legal Secretarial Qualification and/or minimum of 4 years experience within professional services or corporate environment Strong IT proficiency, including Microsoft Office & other tech systems Desirable experience with iManage, Interaction, and Intapp. Excellent communication, organisation, and multitasking skills. Discretion, professionalism, and the ability to work both independently and as part of a team. Whats on Offer: €50,000 €55,000 annual salary Hybrid working model 3 days in the office, 2 days remote Excellent benefits package, including healthcare, pension, and wellness perks Annual performance-related bonus Prestigious international work environment with ongoing development opportunities Collaborative and inclusive firm culture To apply, please send your CV to Richard Minchin at the Lex Consultancy team: Please note only candidates that match the minimum job requirements above will be contacted for this role.
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Cloud Solution Architecture AI Business Solutions - Copilot

Dublin, Leinster Microsoft Corporation

Posted 7 days ago

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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
We are looking for a **Cloud Solution Architect (CSA), specializing in AI solutions,** who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. _This role is flexible in that you can work up to 50% from home ._
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ **Be a trusted advisor and drive business value through AI Transformation** : Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
+ **Drive Customer Success** : Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
+ **Leverage** **Agentic AI** : Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
+ **Explore growth opportunities:** Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
+ **Accelerate Customer AI Transformation Journey** : Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
+ **Embrace a growth mindset:** Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
+ **Learn-it-all:** Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
**Qualifications**
Required Qualifications:
+ Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
Preferred Qualifications:
+ Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a customer-facing role (e.g., internal and/or external).
+ Experience working on technical projects.
+ Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert _,_ Azure, Amazon Web Services, Google, security certifications).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Sales Manager, Scaled Business Solutions, GCS, German

Dublin, Leinster Google

Posted 7 days ago

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**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of industry experience in advertising, consultative sales, or business development, or 6 years of experience with an advanced degree.
+ Experience as a sales leader and managing a team.
+ Ability to communicate fluently in English and German to engage with clients in the region.
**Preferred qualifications:**
+ Experience managing a Sales team's operations including portfolio management, team building, KPI measurement, execution.
+ Experience managing and coaching sales behaviors including C-level engagement, effective questioning, objection handling, engaged selling.
+ Knowledge of the advertising industry, and traditional and contemporary/online marketing tactics and strategy.
+ Ability to work independently and grow in a rapidly changing environment, with excellent communication, problem-solving and investigative skills.
+ Excellent people management skills with the ability to be personable yet persistent.
+ Passion for consultative solution selling with a drive to innovate.
The Scaled Business Solutions team is designed to drive growth for small-sized businesses with significant expansion potential in German markets. We specialize in delivering the most effective solutions to high potential startups as well as to more mature companies in each stage of their journey, in the most efficient way for the business at scale. As a Sales Manager, you will lead and coach a high-performing sales team to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will lead relationships and engagement with high-potential small businesses from all verticals and business models in the market. Be it a startup or a more mature business, wherever they stand in their journey, we set them up for long-term sustained success by bringing the best of digital ad solutions from Google. You will enable your team to reach ambitious business and productivity goals. Your knowledge of the GCS business landscape and online media, combined with your sales and investigative abilities, will shape how new and existing clients grow. You will also work with the Sales Leadership team to set strategic objectives and run the day-to-day operations for the business. You will help your teams and partner directly with clients to provide comprehensive service.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Recruit, retain, motivate and develop a client-facing and high-performing sales team.
+ Deliver against ambitious business and product goals, grow engagement and client satisfaction for a portfolio of small businesses in the German market.
+ Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent Customer Relationship Management (CRM) tracking.
+ Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Workplace Solutions - Business Operations Associate

Cork, Munster J.P MORGAN S.E Dublin Branch

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Job Description Business Operations Associate As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions. Job Responsibilities Produce regulatory and business reporting for cross-border management and other areas as required Analyse datasets to generate key insights for business reporting and monitor KPIs Prepare and deliver presentations on key business metrics Escalate anomalies or areas of concern to appropriate business and control partners as required Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design Create and upkeep procedural documents and work with the team to roll out training programmes and job aids Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices Lead ad hoc operational issues within the business management function Required Skills, Capabilities and Qualifications 5+ years of professional experience in a similar role Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint Experience in operations, process managements or related field Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights Process driven with a control mindset Business reporting, data visualization, and presentation skills Strong organisation and multi-tasking skills Excellent written and verbal communication and interpersonal skills Preferred Skills, Capabilities and Qualifications Prior experience and/or knowledge in equity compensation Experience using Jira Experience with workflow design tools About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Client Operations & Service Delivery Manager

Dublin, Leinster Osborne Recruitment

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Job Title: Contractor - Client Operations & Service Delivery Manager (Operations, Support & Sprint Management) Location: Remote within Ireland (occasional Dublin office days) Type: Contract About Us We provide advanced SaaS solutions for the utilities and telecoms sectors, built on our Fusion platform. Fusion enables multi-channel sales, client delivery management, and high-quality customer experiences. We pride ourselves on delivering projects on time, managing client support with care, and continuously improving our platform. Were looking for a Client Operations & Service Delivery Manager to take ownership of our client delivery workflows, client support function, and sprint management for our Client Services team. This is a strategic role that ensures our clients receive exceptional delivery and ongoing service. The Role You will oversee three interconnected areas: Client Delivery Operations Managing end-to-end delivery processes, ensuring all client commitments are met and SLAs achieved. Support Function Management Overseeing the client support process through Jira Service Desk, driving resolution times, and ensuring escalation management. Sprint Management Leading the Client Services teams agile sprints in Jira, ensuring planned work is delivered on time and aligned to client priorities. Day-to-day support tickets will be handled by our frontline agents. Your role will remain strategic and coordination-focused, but youll be the point of escalation and process improvement leader. Key Responsibilities Client Delivery Operations Own the client delivery process for projects and change requests (CRs) in Fusion. Coordinate with Sales, Product, and Technical teams to ensure seamless handovers and execution. Track and report on delivery KPIs, SLAs, and milestone progress. Identify bottlenecks and implement process improvements. Support Management Oversee the support queue in Jira Service Desk, ensuring prioritisation and resolution targets are met. Act as the escalation point for critical or complex support cases. Analyse support trends to identify recurring issues and collaborate with Product to address them. Report on key support metrics (response times, resolution times, client satisfaction). Sprint Management Lead sprint planning, backlog refinement, and retrospectives for the Client Services team. Use Jira to track tasks, monitor progress, and remove blockers. Ensure change requests and client delivery tasks are correctly prioritised. Collaborate with stakeholders to balance sprint capacity with urgent client needs. Key Skills & Experience Proven experience in operations, service delivery, or support management within a SaaS or tech-driven environment. Strong organisational skills with the ability to manage multiple streams of work. Excellent stakeholder management skills, able to work with clients, internal teams, and executives. Experience with Jira (Software & Service Desk) and Confluence. Solid understanding of agile methodologies and sprint delivery. Confident in analysing data to make informed, process-driven decisions. Able to balance strategic oversight with a willingness to step in when needed. Nice to Have Familiarity with the utilities or telecoms sector. Understanding of the Fusion platform or similar sales/delivery platforms. Experience managing distributed teams. Why Join Us? Work on a market-leading platform used by high-profile clients. A role with significant influence over client satisfaction and operational efficiency. Collaborative, innovative culture with opportunities to shape processes and delivery methods. Tools that work for you: Jira, Confluence, and the Fusion platform. To be considered for this position apply today or call Vishnu Singh on . If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDSINGH
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Technical Service Desk Delivery Manager

Dublin, Leinster Evad Technology Group

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A Technical Service Desk Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, coaching teams on Agile tools and techniques. On a day-to-day basis, a Service Delivery Manager will lead collaborative and planning processes, prioritising the work that needs to be done against the capacity and capability of the team. Job Details Company: EVAD Technology Group Limited Location: Head office at Unit 3, Robinhood Road, Dublin 22, and customer sites in Dublin and surrounding counties Start Date: asap Contract Type: Full-time Career Level: Preferably 10+ years of experience Salary: To be confirmed based on experience Working Hours: 8:45 am - 5:30 pm, Monday to Friday (you may also be required to cover shifts 8am-4.45pm or 9.15am-6pm) Duties & Responsibilities: Reporting to the Chief Technical Officer (CTO) and Managing Director (MD), you will oversee your business unit, manage your team, and mentor your engineers. Training and Upskilling: Enhance the skills of the engineering department and provide expertise when needed. Team Development: Mentor and develop the growing engineering team. Resource Controllers: Guide and mentor Resource Controllers, implement daily structures, and assist with escalations. Business Growth: Ensure the delivery and growth of the business units margin. Revenue Maximization: Maximize revenue and profitability per employee through effective KPI management. Commercial Awareness: Increase the teams understanding of SLA obligations and commercial awareness. Pricing and SLA Review: Continuously review pricing and SLAs, and drive recommendations. Escalation Support: Handle escalation calls from Level 2 Engineers and mentor Level 1 and 2 engineers on resolving issues. Documentation Implementation: Oversee the implementation of documentation with Resource Controllers and the commercialization of new ideas. Feedback to Directors: Provide regular feedback to Directors through file audits, one-on-one observations, and team meetings. Team Climate: Foster a positive climate and culture for the team to thrive. Leadership: Lead by example, promoting a culture of learning and high customer service standards. Service Levels and KPIs: Ensure the delivery of contracted Service Levels and KPIs. Client Response Framework: Provide a framework for swift and effective client responses. Relationship Building: Develop strong internal and external relationships. Business Ownership: Manage the business unit as if it were your own standalone business. Client Relationships: Build and maintain proactive, positive, and effective client relationships. Escalation Management: Own major incident escalations, coordinate resolutions with internal and external parties, communicate effectively with stakeholders, and conduct post-incident reviews and recommendations. Pre-Sales Responsibilities: Sales Support: Assist Sales Consultants with business development for existing and new accounts, acting as a technical lead. Client Engagement: Engage with potential clients to understand their needs and present tailored IT solutions. Solution Design: Collaborate with technical teams to design and propose solutions that meet client requirements. Proposal Development: Prepare detailed proposals, including cost estimates, timelines, and technical specifications. Presentations and Demos: Conduct product demonstrations and presentations to showcase the value of proposed solutions. RFP/RFI Responses: Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from potential clients. Technical Support: Provide technical support during the sales process to address client queries and concerns. Essential Qualifications, Training, and Experience: People Management: Over 10 years of proven experience in managing people, including coaching, mentoring, and developing teams. MSP Industry: Must currently be working in the Managed Service Provider (MSP) industry. Client/Account Management: Essential experience in client or account management, preferably within the IT industry. Operational Management: Over 10 years of experience in managing operational roles. Performance Management: Proven experience in managing performance. Project Coordination: Experience in coordinating, implementing, and monitoring projects and processes. Improvement Activities: Experience in identifying, assessing, and developing activities to drive improvements. Flexibility and Adaptability: Demonstrates the ability to be flexible, adaptable, and tolerant in a dynamic work environment while maintaining effectiveness and efficiency. Our ideal candidate: Decision Making and Communication: Exhibits strong decision-making abilities and excellent communication skills. Adaptability: Easily transitions between structured, process-oriented thinking and unstructured problem-solving. Relationship Building: Builds strong relationships and has the ability to influence others. Leadership and Coaching: Demonstrates strong leadership and coaching skills, empowering team members. Target Focused: Focused on managing and achieving SLA targets. Planning and Organizing: Possesses excellent planning and organizational skills. Motivation: Highly motivated and driven. Confidentiality: Capable of managing sensitive and confidential information effectively Skills: Sales Support Client Engagement Solution Design Technical Support MSP Industry RFP/RFI Responses
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Officer CFS Client Data Management

Cork, Munster Clearstream Fund Centre S.A., Cork Branch

Posted 3 days ago

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Build the future of financial markets. Build yours. Ready to make a real impact in the financial industry? At Deutsche Brse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team! Who we are Deutsche Brse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Within the Deutsche Brse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries. Cork Your career at Deutsche Brse Group Role Title Officer CFS Client Data Management Clearstream's Fund Services (CFS) division enables banks and other investment fund distributors to move towards standardization, automation, and straight-through processing of investment fund transactions. The Vestima Service Design and Implementation unit with its Client Data management is responsible for the technical set up of clients in CFS working in close coordination with Relationship Management Support and the Client Onboarding teams. Tasks/responsibilities Account set up and maintenance of client in CFS' core banking system Support process enhancement and -development of client management Coordination and follow up with internal stakeholders Ensure up-to date client status for stakeholders in a timely manner Provide regular input on progress tracking Ensure a consistent and good client experience throughout the process Regular interaction and feedback to process stakeholders Qualifications/required skills University degree, BAC + 3 or 5 with orientation finance or economics Customer focus is essential Very good organization of work and multi-tasking ability while setting right priorities Ability to maintain up to date knowledge and assume responsibility, capacity to work independently, as well under pressure, and meet deadlines Excellent communication and interpersonal skills Accuracy, curiosity, highly organized and flexible with problem solving skills Relevant experience in the fund industry is an asset Good knowledge of MS-Office applications, analytical skills, and attention to detail Fluency in English (spoken and written) French and/or German is an asset Summary of Key Competencies required for the position Work as a part of a diverse and friendly team High level of organization and focus on accuracy Good problem-solving skills and initiative Ability to work independently Flexibility and "Can Do" attitude NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.
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