8 Program Coordination jobs in Ireland

Program Support Officer

Leinster, Leinster €45000 - €55000 Y GOAL Global

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Job Description

About Us

GOAL has responded to the world's major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

Job Purpose

Reporting to the Deputy Regional Director (Africa), The Programme Support Officer will play a vital role in the support of GOAL's existing country programmes in the African region (Uganda, Ethiopia, South Sudan, Sudan, Niger, Zimbabwe, and Sierra Leone). Working in a fast paced environment you'll be part of a dedicated programmes team undertaking tasks which will touch on a wide range of GOAL's overseas programmes and HQ functions, primarily responsible for providing administrative support for a range of duties including grant management and country support.

**Please note this role is based in our HQ office in Dun Laoghaire, Co Dublin - we ask our employees to attend the office 2 days per week as per our hybrid working policy**

Key Responsibilities

Grant Management

  • Provide support to the Africa Desk team and Programme Operations Team in their administration and management of GOAL's portfolio of grants and country programme related tasks
  • Provide support in the development of reports and grant proposals as required.
  • Develop reports to major donor agencies, specifically: Irish Aid's Programme Funding and humanitarian instruments; ECHO; EuropeAid; FCDO; etc. Develop familiarity with relevant donor guidelines
  • Ensure management and adherence to schedules related to donor grant management priorities
  • Maintain GOAL's registrations with all key donors.
  • Gap fill for Desk Officers on leave / in the field / role under recruitment as required.

Country and Operations Team

  • Arrange and track communications for weekly team meetings and programme review committee meetings.
  • Provide support on the consolidation and review of the Annual Country plans.
  • Support the Director of International Programmes on the GOAL Programmes Subcommittee preparation, and other management information for GOAL board meetings as required.
  • Work with the Communications Department and country programme teams to develop and submit high quality case studies, stories of change or success stories and media input.
  • Emergency support - Providing general support for Desk during emergency response, including sitreps and GMS support.
  • Ensure and maintain GOAL registration in countries of operations.

Information Management:

  • Providing support and ensure the Grant Management System, GMS is up to date
  • Where required, support the maintenance of key departmental systems including the internal SharePoint page and grant management system.

Key Requirements

  • Some previous experience working in an INGO in a similar HQ or field-based role.
  • Previous experience in busy administration role with demonstrable capacity for delivering accurate work in multi-priority context.
  • A strong sense of mission and appreciation of the aims and objectives of GOAL.
  • Adept in use of Word, Excel, PowerPoint.
  • Fluent in spoken and written English with strong communication and analytical skills.

Desirable

  • Demonstrable experience in donor relationship management, including grant management, proposal and report writing, ideally within the development context and/or with GOAL's key institutional donors (Irish Aid, USAID, FCDO, ECHO, EU DevCo, UN agencies, etc.).
  • Familiarity with key donor priorities and grant implementation, monitoring and evaluation guidelines.
  • Specific knowledge or experience of GOAL's thematic programme or sectors

**GOAL offers staff flexible working with our hybrid model, we require our HQ employees to
work 2 days
per week from our office in Dun Laoghaire, Dublin**

We strongly encourage you to apply even if you do not meet every requirement listed. At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team

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Program Manager, Advertiser Support

Leinster, Leinster €90000 - €120000 Y Meta

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Job Description

Advertiser & Payment Support Operations' (A&P) mission is to optimize the Advertiser & Payments end-to-end support experiences through monitoring program performance, driving continuous improvement and implementing support plans. We are responsible for the overall health and performance of our advertisers service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses, and advertisers on Meta by ensuring we address their pain points. We foster innovation, ownership and accountability and are uniquely positioned at the intersection of product and service. This allows us to partner with teams across Meta to drive our business forward by representing the voice of the community to improve their experience, enhancing customer support operations, combining quantitative with qualitative signals to influence product roadmaps, focusing on data management and scaling measurement outcomes.The Advertiser Support team is seeking an experienced program manager to run outsourcing delivery operations, manage vendor relationships and oversee complex issues around Meta's product, policies and procedures. This position will focus work with a wide variety of internal and external teams providing scalable outsourcing solutions. The team is at the forefront of managing support for all Meta's advertisers ranging from our smallest and biggest advertisers. This is an exciting opportunity to help drive impact and strengthen user trust across the Meta family of apps. We are seeking an experienced and highly motivated program manager to join our Advertiser Support team. As a Program Manager, you will be responsible for managing and optimizing the performance of our vendor partners in support of our Integrity operations. This is a unique opportunity to work with a talented team and make a significant impact on our organization's success.

Program Manager, Advertiser Support Responsibilities:

  • Develop and implement strategies to improve vendor performance, quality, and efficiency
  • Collaborate with cross-functional teams to identify and resolve operational issues
  • Analyze data and metrics to inform decision-making and drive process improvements
  • Develop and maintain relationships with vendor partners and internal stakeholders
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Identify opportunities for cost savings and process improvements
  • Provide regular reporting and updates to leadership on vendor performance and operational metrics
  • End to end program management of complex projects that can span time zones and across functional teams
  • Proactively identify program risks, develop and execute mitigation plans, and communicate rationale
  • Identify actionable insights, suggest recommendations and influence team strategy through effective communication
  • Investigate, troubleshoot, and resolve sensitive escalations to unblock advertisers from advertising on the platform
  • Please note at times some weekend work and/or after hours work may be required

Minimum Qualifications:

  • 4+ years of experience in an vendor management, online operations, customer support, project management, consulting, online escalations environment or relevant experience
  • Experienced communicator with influencing skills across different stakeholders, including different ranges of stakeholders
  • Proven track record of successfully managing vendor relationships and driving process improvements
  • Analytical and problem-solving skills
  • Experience in project management and managing strategic projects with cross-functional teams
  • Track record of driving process improvements and cost optimizations

Preferred Qualifications:

  • Experience working in customer support, online operations or trust & safety environment
  • Knowledge of vendor management best practices and industry trends
  • Certification in vendor management or a related field (e.g., CVA, VMO)
  • Familiarity with KPI management, quality assurance and process optimization

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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Program Manager, Advertiser Support

Dublin, Leinster Meta

Posted 19 days ago

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Job Description

**Summary:**
Advertiser Experience & Support Operations mission is to optimize the Advertiser end-to-end support experiences through monitoring program performance, driving continuous improvement and implementing support plans. We are responsible for the overall health and performance of our advertisers service delivery to ensure that our customers have a seamless experience on our platform. This team fosterers the growth of communities, businesses, and advertisers on Meta by ensuring we address their pain points. We foster innovation, ownership and accountability and are uniquely positioned at the intersection of product and service. This allows us to partner with teams across Meta to drive our business forward by representing the advertiser community to improve their experience, enhancing customer support operations, combining quantitative with qualitative signals to influence product roadmaps, focusing on data management and scaling measurement outcomes. The Advertiser Support team is seeking an experienced program manager to run outsourcing delivery operations, manage vendor relationships and oversee complex issues around Meta's product, policies and procedures. This position will focus work with a wide variety of internal and external teams providing scalable outsourcing solutions. The team is at the forefront of managing support for all Meta's advertisers ranging from our smallest and biggest advertisers. This is an exciting opportunity to help drive impact and strengthen user trust across the Meta family of apps. We are seeking an experienced and highly motivated program manager to join our Advertiser Support team. As a Program Manager, you will be responsible for managing and optimizing the performance of our vendor partners in support of our Integrity operations. This is a unique opportunity to work with a high performing team and make a significant impact on our organization's success.
**Required Skills:**
Program Manager, Advertiser Support Responsibilities:
1. Develop and implement strategies to improve vendor performance, quality, and efficiency
2. Collaborate with cross-functional teams to identify and resolve operational issues
3. Analyze data and metrics to inform decision-making and drive process improvements
4. Develop and maintain relationships with vendor partners and internal stakeholders
5. Ensure compliance with company policies, procedures, and regulatory requirements
6. Identify opportunities for cost savings and process improvements
7. Provide regular reporting and updates to leadership on vendor performance and operational metrics
8. End to end program management of complex projects that can span time zones and across functional teams
9. Proactively identify program risks, develop and execute mitigation plans, and communicate rationale
10. Identify actionable insights, suggest recommendations and influence team strategy through effective communication
11. Investigate, troubleshoot, and resolve urgent escalations to unblock advertisers from advertising on the platform
12. Please note at times some weekend work and/or after hours work may be required
**Minimum Qualifications:**
Minimum Qualifications:
13. 8+ years of experience in an vendor management, online operations, customer support, project management, consulting, online escalations environment or relevant experience
14. Certification in process improvement methodologies such as Lean Six Sigma
15. Experienced communicator with influencing skills across different stakeholders, including different ranges of stakeholders
16. Experience in project management and managing strategic projects with cross-functional teams
17. Track record of successfully managing vendor relationships and driving process improvements
18. Analytical and problem-solving skills
19. Track record of navigating through ambiguity
20. Track record of driving process improvements and cost optimizations
**Industry:** Internet
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Training Program Manager, International Support

Leinster, Leinster €80000 - €110000 Y Whatnot

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Job Description

* Join the Future of Commerce with Whatnot *
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we're building the future of online marketplaces –together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we're just getting started As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

* *
Role
The Training Program Manager for the International Support team will be responsible for deeply understanding the skills required to thrive in our front line agent teams, executing a strategic approach to building those skills at pace and scale, and constantly evaluating where training tactics are succeeding or lagging. You will work closely with team members across different levels and tenures to bridge knowledge gaps, improve the quality and reliability of customer interactions, and driving efficiency within agent day-to-day operations. You will also be responsible for collaborating with, and supporting our external partner teams ensuring consistent process and quality across the enterprise.This is an excellent opportunity for a training professional with diverse experience in instructional design and building content.

  • Continuously deepen your understanding of how customer and agent experiences intersect in order to deploy the strategies and tactics which will yield the largest impact
  • Design and implement comprehensive training framework for the support team, including new hire onboarding and continuing education which is built for scale
  • Drive a strategic transformation in our training function from teaching teams policies to teaching teams skills so that our teams are more adaptable to a fast-paced, dynamic business environment
  • Lead onboarding and training sessions for new hires on the team, and regularly conduct continuous training sessions to ensure adoption of new processes and fill knowledge gaps
  • Work with QA, Policy, and Ops teams to identify knowledge gaps and proactively address them through training
  • Build and manage project plans for training rollouts
  • Develop and implement KPIs to assess the effectiveness of training programs. Regularly analyze training data to identify trends, assess knowledge retention and evaluate the impact of training on employee performance
  • Partner with our Vendor Management teams to ensure there is consistency across the enterprise with learning development and knowledge retention
  • Build a centralized training repository to ensure consistency and accessibility of learning materials
  • Leverage LMS tools, knowledge bases, and AI-driven training solutions to automate and scale learning programs

Team members in this role are required to be within commuting distance of our Dublin, Ireland hub.

* *
You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

A hungry individual looking to continue their career in a fast-paced, rapidly changing environment. Someone willing to take on any role or task, learn new skills, and be a part of building a great company.

  • 7+ years of experience in training program management, L&D, or support operations
  • A strong focus on internal customers' needs and satisfaction, with an emphasis in demonstrating return on investment in training
  • A player-coach mindset where you are as comfortable executing strategic tactics as you are developing them
  • You have familiarity with working with large, diverse customer support, and operations organizations (preferred)
  • Understanding of industry learning trends and best practices, adult learning theory, and instructional design principles
  • Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor-led, remote classroom, synchronous/asynchronous) for a variety of audiences
  • You have knowledge of Learning Management Systems, Zendesk, data platforms such as Sigma, familiar with excel/google Sheets (Knowledge of SQL preferred)
  • You have experience in startups, marketplaces, or e-commerce (preferred)
  • You have worked within multichannel support operations (chat, email, sms, phone)
  • Ability to adapt well to fast-paced environments with quickly changing circumstances, direction, and strategy
  • You have the flexibility to occasionally work shifts, holidays, and outside of standard schedule

* Benefits *

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

  • Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses

  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

  • Monthly allowance to dogfood the app

  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy).

  • Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

* EOE *
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €100K - €130K

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Program Assistant, Spring Semester

Limerick, Munster €41600 - €52400 Y Study Abroad

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Job Description

Program Assistant (Hourly)

Contract Type: Part-Time, Spring Semester

Salary: €17.5/hour | 20-25 hours per month with accrued leave

Location: Limerick, Ireland

Reports to: Ireland Programmes Director

Supervised by: Nominated full-time Student Experience Coordinator (SEC)

Application Deadline: Open until filled

Position Overview

Are you passionate about supporting students through transformative international experiences? Do you thrive in dynamic, intercultural environments? Join IFSA as a Program Assistant in Limerick and help shape meaningful study abroad journeys for U.S. undergraduate students.

This part-time role supports programme delivery, student advising, and cultural engagement. You'll work closely with local and global IFSA teams to ensure students feel supported, connected, and inspired throughout their time abroad.

Key Responsibilities

  • Support student integration through check-ins, campus visits, and appreciative advising.
  • Assist with planning and delivering co-curricular activities, excursions, and orientation events.
  • Contribute to academic processes such as course registration and learning plan consultations.
  • Help coordinate custom programmes and community engagement opportunities.
  • Maintain accurate student records and assist with administrative tasks in Salesforce.
  • Participate in emergency response protocols (no emergency phone duties required).

What You Bring

  • 1–2 years of experience in study abroad, higher education, hospitality, tourism, or non-profit sectors.
  • Strong organisational and communication skills.

  • Enthusiasm for IFSA's mission and commitment to inclusive excellence.

  • Ability to work independently, manage time effectively, and adapt to changing priorities.
  • Familiarity with student life and university systems in Ireland.
  • Legal right to work in Ireland and residence in Limerick.
  • Undergraduate degree preferred.

Why Join IFSA?

  • Flexible work arrangements and a supportive, mission-driven culture.
  • Opportunity to contribute to students' academic and intercultural growth.
  • Be part of a global team committed to inclusive, impactful education.

To Apply

Submit your CV and cover letter via IFSA's career page:

In your cover letter, tell us why this role excites you and how your experience aligns with IFSA's values.

IFSA is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and lived experiences.

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Supply Chain Program Assistant

Leinster, Leinster €30000 - €45000 Y Adecco

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Job Description

Supply Chain Assistant (Mandarin Speaking)

Location: Dublin 4 (Fully Onsite)

Contract: 12 months initially

Salary: 35-45K per annum

ROLE OVERVIEW

Are you passionate about supply chain and procurement? We are currently seeking Supply Chain Assistant to join our client in Dublin 4.

ROLE OVERVIEW AND REQUIREMENTS:

* Good communication skill with cross functional departments and suppliers;

* Hands-on and willing to roll up sleeve to support operational activities;

* Follow and track the weekly TO-DO progress, discrepancies, assist the team to close or offset the tasks on time;

* Responsible for tracking the delivery status and POD return in time;

* Monitor and support team to achieve related supply chain KPIs, inventory supplies, and system operations;

* Be able to physically work onsite or warehouse in case of the task is required;

* Responsible for operation DOA process and loan contracts offset;

QUALIFICATIONS:

* Ideally Bachelor or Master Degree in Supply Chain Management or Business Management;

* Good English speaking, reading and writing skills, and Mandarin is a plus;

* Excellent time management skills and ability to multi-task and prioritize work;

* Be able to take work in a fast-paced business environment and take high pressure;

* Result driven mind, strong work ethic and desire to achieve excellence;

* Proficiency in MS office suites including MS Word, Excel, and Outlook;

If the role is of your interest, get in touch via email for more details.

If you are interested in other roles or career change, please do not hesitate to contact me too.

Adecco is an equal opportunity employer.

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

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Data Center Services Program Manager, Construction Execution Support

Leinster, Leinster €60000 - €120000 Y Google

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Job Description

Minimum qualifications:
  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 5 years of experience in program management.
    Experience in agreement negotiation, management and administration.
Preferred qualifications:
  • Certification in Project Management Professional (PMP) or equivalent.
  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience in construction management.
About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities
  • Support construction delivery of our critical data centers by facilitating an integrated project execution strategy across Google's construction portfolio in EMEA.
  • Measure project performance across the life-cycle of the portfolio and organize team feedback, lessons learned and strategy improvements.
  • Drive construction team performance excellence by working with the cross-functional teams and partnering with the local site teams through project execution to ensure organized functional operations.
  • Implement delivery and execution improvements identified at pilot sites for long-term effectiveness, while incorporating new business requirements and driving continual improvement.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Operations Support Specialist - Services Graduate Program 2026

Cork, Munster €40000 - €60000 Y Apple

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Apple is a place where extraordinary people collaborate to do their best work. Together we build products and services people once couldn't have envisioned - and now can't imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? The Support and Sustaining Operations (SSO) team is committed to enabling operational perfection across Apple Services. By encouraging strong internal and external partnerships, we apply our expertise in billing and cost management, sustaining operations, and vendor management to drive scalability, performance, and financial integrity. We are seeking two Operations Support Specialists to play a significant role in the success of Apple's Wallet, Payments, and Media services. These roles offer the opportunity to develop skills, gain exposure to billing and supply chain operations, and add to significant projects while learning in a dynamic, fast-paced environment. This is a full time role for 23 months starting between July - September 2026. The deadline for applications is 12pm (GMT) on 15th October 2025. WHAT WE LOOK FOR - Integrity, passion, and curiosity. - Obsession with details and accuracy. - Strong analytical and problem solving skills. - Flexibility to deal with change and ambiguity. - Strong collaborator with the courage to lead improvements.

Description

  • The successful candidate will focus on end-to-end operational stability and optimisation across multiple critical programs. - Support daily operational activities ensuring programs financial health and operational excellence. - Provide operational insights and reporting that guides strategic decision-making. - Add to the development and management of budgets, financial forecasts, and supply chain mapping. - Collaborate with teams to streamline and automate processes. - Partner with cross-functional teams to improve processes and customer experiences. - Support programs that affect revenue recognition and compliance.

Minimum Qualifications

  • Interest in operations, supply chain, and financial planning / accuracy.
  • A strong communicator who can naturally develop trust and build positive relationships.
  • Ability to adapt quickly and thrive in dynamic, evolving environments.
  • Strong problem-solving attitude with a drive to innovate and improve processes.
  • Data-driven approach with the ability to spot trends, discrepancies, and solutions.
  • Confident communicator able to influence and collaborate across teams.

Preferred Qualifications

  • 2:1 honours degree (Level 8) or other similar qualification.
    Graduates from all backgrounds are encouraged to apply - we are looking for people who want to learn, develop and be challenged, from any background.

Submit CV

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