58 Quality Lead jobs in Ireland

Quality Lead

Limerick, Munster Ward Personnel

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About Your new employer We are a leading roofing and cladding contractor with a strong reputation for delivering high-quality work on complex pharmaceutical projects. Their team is expanding, and we are seeking a dedicated Quality Lead to oversee and drive quality assurance across their current high-profile site in Kerry and upcoming site in Limerick. Role Overview As the Quality Lead, you will be responsible for ensuring that all roofing and cladding works meet the highest standards of quality, safety, and compliance. You will work closely with project managers, site teams, and client representatives to implement and maintain robust quality systems throughout the project lifecycle. Key Responsibilities Develop and implement project-specific Quality Plans and Inspection & Test Plans (ITPs). Conduct regular site inspections and audits to ensure compliance with specifications, standards, and client requirements. Liaise with clients, consultants, and subcontractors on quality-related matters. Manage non-conformance reports (NCRs), root cause analysis, and corrective actions. Maintain accurate quality documentation and records. Support continuous improvement initiatives and promote a culture of quality on site. Ensure compliance with pharmaceutical industry standards and cleanroom protocols where applicable. Requirements Proven experience in a quality assurance role within the construction industry, ideally in roofing and cladding. Experience working on pharmaceutical or other regulated sector projects is highly desirable. Strong understanding of construction quality standards, building regulations, and industry best practices. Excellent communication and reporting skills. Ability to work independently and collaboratively in a fast-paced environment. Relevant qualifications in construction, engineering, or quality management. Desirable ISO 9001 Lead Auditor certification. Familiarity with GMP (Good Manufacturing Practice) standards. Experience with digital quality management systems. What They Offer Opportunity to work on prestigious pharma projects. Supportive team environment with a focus on professional development. Competitive salary and benefits package. Long-term career progression opportunities.
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Junior Quality Lead

Tipperary, Munster Ward Personnel

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Job Title:Junior Quality Lead Location: Ballydine, Co. Tipperary Company: Roofing & Cladding Contractor Name Employment Type: Full-Time Reports To: Senior Quality Manager / Site Manager Role Overview: We are seeking a motivated and detail-oriented Junior Quality Lead to support quality assurance and control activities on a live roofing and cladding project in Ballydine, Tipperary. This is an excellent opportunity for someone early in their career to gain hands-on experience in construction quality management within a dynamic and supportive team. Key Responsibilities: Assist in implementing and maintaining the projects Quality Management System (QMS). Conduct routine inspections of roofing and cladding installations to ensure compliance with specifications and standards. Support the preparation and review of quality documentation, including Inspection Test Plans (ITPs), Method Statements, and checklists. Record and report non-conformances, assist in root cause analysis, and follow up on corrective actions. Liaise with site supervisors, subcontractors, and suppliers to ensure quality standards are understood and met. Maintain accurate records of inspections, tests, and quality-related activities. Participate in internal audits and support external audits as required. Promote a culture of continuous improvement and quality awareness on site. Requirements: Relevant qualification in construction, engineering, or a related field (degree or diploma). Some experience or exposure to quality assurance/control in construction (internship or site experience preferred). Familiarity with roofing and cladding systems is an advantage. Strong attention to detail and good organizational skills. Effective communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Willingness to learn and grow within the role. Desirable: Knowledge of ISO 9001 standards. Experience with digital quality management tools or platforms. Valid Safe Pass and Manual Handling certificates. What We Offer: Competitive salary and benefits package. On-the-job training and mentoring. Opportunity to work on a high-profile project. Career development within a growing company.
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Quality Lead - Supplier Quality Engineer

Cork, Munster Sanmina

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JOB TITLE: Quality Lead - Supplier Quality Engineer DEPARTMENT: Quality Department REPORTING TO: Director of Quality About Sanmina Fermoy Our Fermoy, Ireland, facility is FDA registered and certified to ISO ISO for the manufacture of high-quality PCBAs, subassemblies and complete devices up to and including Class III medical devices. Sanmina Fermoy's core specialization is manufacturing automation. We provide services for the entire product lifecycle from New Product Introduction (NPI), prototyping and process validation to complex volume manufacturing & test, shipping and repair. We create a state-of-the-art environment for manufacturing medical and other high-quality devices. The facility has a track record of 30 years of outstanding operational performance and customer service, backed by a highly experienced workforce. We hire people with a range of skills, experience, and backgrounds to fulfill roles in careers such as engineering, quality and manufacturing to name just a few. OBJECTIVES OF POSITION: Lead the Supplier Quality function i.e. Incoming Inspection/ Sampling/ Dock to stock Supplier 'in-process' performance MRB/ RTV Supplier Selection and Approval Supplier Management Ensure the quality and integrity of incoming material from all our suppliers in order to maximize yields and minimize production fails and scrap. RESPONSIBILITIES: Supplier Appraisal, Selection, Approval and Management Strategic management of key suppliers and sub-contractors Supplier auditing, rating, development and improvement Create, analyse, report and improve Supplier Quality Metrics Review and approve AVL change requests Driving Supplier Corrective and Preventative action Improvements Manage the Incoming Inspection area Maximise quality of incoming materials whilst minimizing dependence on Incoming Inspection through use of appropriate sampling techniques First Article assessments of Material/ Component/ Sub-Assemblies for New Product Introduction MRB analysis and follow up. Other duties as required by the Director of Quality Assure ongoing compliance with quality and industry regulatory requirements Ensure compliance with Health & Safety Legislation and Regulations. MEASUREMENTS: Supplier Scorecards and Audits Supplier Corrective Actions and their timely closure Material related Yield and Scrap Material related overall line yields and efficiencies PERSONNEL SPECIFICATIONS ESSENTIAL: Minimum NFQ Level 7 Degree/ Diploma in a Science or Engineering Field 2/3 years minimum experience in a similar 'supplier quality engineering' role in the electronic manufacturing industry Experience/ Training in Supplier Auditing Sound understanding and effective utilization of problem solving techniques Proficient in the use of Microsoft Word, PowerPoint and Excel Good communication and influencing skills Flexibility to travel DESIRABLE: Experience in working within a Medical Device Manufacturing Environment Ability to speak German Six sigma Green or Black Belt Certified Experience in medium to high volume electronic production Experience in New Product Introduction Processes Certified Quality Auditor. #Sanmina To Apply Please forward your CV via the APPLY Now button below.
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Quality Lead - Roofing & Cladding Contractor

Limerick, Munster €125000 - €150000 Annually Ward Personnel

Posted 11 days ago

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permanent
Quality Lead - Roofing & Cladding Contractor

We are a leading roofing and cladding contractor with a strong reputation for delivering high-quality work on complex pharmaceutical projects. Their team is expanding, and we are seeking a dedicatedQuality Lead to oversee and drive quality assurance across their current high-profile site in Kerry and upcoming site in Limerick.

Role Overview

As theQuality Lead , you will be responsible for ensuring that all roofing and cladding works meet the highest standards of quality, safety, and compliance. You will work closely with project managers, site teams, and client representatives to implement and maintain robust quality systems throughout the project lifecycle.

Key Responsibilities

  • Develop and implement project-specific Quality Plans and Inspection & Test Plans (ITPs).
  • Conduct regular site inspections and audits to ensure compliance with specifications, standards, and client requirements.
  • Liaise with clients, consultants, and subcontractors on quality-related matters.
  • Manage non-conformance reports (NCRs), root cause analysis, and corrective actions.
  • Maintain accurate quality documentation and records.
  • Support continuous improvement initiatives and promote a culture of quality on site.
  • Ensure compliance with pharmaceutical industry standards and cleanroom protocols where applicable.

Requirements

  • Proven experience in a quality assurance role within the construction industry, ideally in roofing and cladding.
  • Experience working on pharmaceutical or other regulated sector projects is highly desirable.
  • Strong understanding of construction quality standards, building regulations, and industry best practices.
  • Excellent communication and reporting skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Relevant qualifications in construction, engineering, or quality management.
  • Familiarity with GMP (Good Manufacturing Practice) standards.
  • Experience with digital quality management systems.

What They Offer

  • Opportunity to work on prestigious pharma projects.
  • Supportive team environment with a focus on professional development.
  • Competitive salary and benefits package.
  • Long-term career progression opportunities.

For more information on this position please call Allan Daly on or apply online and a member of the Ward Personnel team will be in touch.

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The Ward Personnel Team

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Customer Service Quality Lead (English + Russian/Ukrainian)

U Trust Insurance Agency LLC

Posted today

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Job Description

full-time permanent
About Us

U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service. We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions. We are seeking a Customer Service Quality Lead to elevate the quality of our service and ensure our team delivers exceptional experiences to our clients.

About the Role

The Customer Service Quality Lead will be responsible for driving quality assurance, developing corporate education programs, and enhancing our service processes. In this role, you will ensure the effectiveness of our customer service operations through proactive process improvements, staff development, and quality monitoring.

This is an exciting opportunity to shape the customer service landscape at U Trust Insurance and make a lasting impact.

Responsibilities
  • Quality Monitoring & Assurance

    • Develop and implement quality assurance frameworks to monitor and evaluate customer interactions.

    • Audit calls, emails, and other communication channels to ensure compliance with standards.

    • Provide actionable feedback and coaching to customer service representatives to maintain and improve performance.

  • Corporate Education & Training

    • Design and execute comprehensive training programs for new hires and ongoing skill development.

    • Maintain up-to-date training materials and align them with corporate goals and client needs.

    • Identify gaps in knowledge and create targeted learning solutions.

  • Service Process Improvement

    • Analyze customer service workflows and identify inefficiencies.

    • Recommend and implement improvements to streamline operations and enhance the customer experience.

    • Collaborate with cross-functional teams to introduce best practices and tools that support productivity.



What We’re Looking For
  • Experience:

    • Minimum 3 years of experience in quality assurance, customer service leadership, or a similar role.

    • Background in the insurance or financial services industry is a plus.

  • Skills & Knowledge:

    • Strong knowledge of quality assurance methodologies and service improvement strategies.

    • Proven ability to design and deliver effective training programs.

    • Analytical mindset with the ability to interpret data and drive decisions.

    • Proficiency with tools such as LMS platforms, Office 365, and CRM systems.

  • Personal Attributes:

    • Exceptional communication and coaching skills.

    • Detail-oriented with excellent organizational abilities.

    • Collaborative and able to work across departments effectively.

  • Education:

    • Bachelor’s degree in Business Administration, Education, or a related field is preferred.

Trial Period:

The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.

How to Apply:

We are seeking a motivated and detail-oriented professional to take on the critical role of Customer Service Quality Lead. If you are passionate about quality assurance, corporate education, and process improvement, we encourage you to apply. While prior experience in customer service, quality assurance, and training is preferred, we welcome applications from all candidates who meet the qualifications and possess the required skills.

To apply, please submit your resume and a cover letter highlighting your relevant experience, achievements, and why you are an ideal fit for this position.

Note:
We value every application and will carefully review each one to find the best candidate for this role. Only those selected for further consideration will be contacted regarding the next steps in the hiring process.

We look forward to hearing from you!

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Quality Product Lead

PCI Pharma Services

Posted 28 days ago

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Job Description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
We are now looking for a **Quality Product Lead** (Permanent role) to join our team in Stamullen, County Meath.
**Summary of Role**
Working within the Quality function for PCI Pharma Services (Ireland Sites) Quality Product(s) Lead will be primarily responsible for managing the quality element of New Product Introduction (NPI) and large-scale programmes relating to one Client consisting of one or more projects, each with varying complexity or multiple products within the NPI portfolio. A sound collaborator and natural leader, the Quality Product(s) Lead will display interpersonal and communication skills that build the strongest of relationships at site and customer levels. Whilst agile and customer focused, they will be a proven talent for identifying the quality needs of the project and ensuring regulatory compliance through the project/programme lifecycle.
Quality Product(s) Lead will have a proven track record in the ability to communicate and escalate effectively, be strong in team management and possess excellent coordination skills.
**Key Responsibilities**
+ Ensure compliance with cGMP, corporate standards/PCI Quality System (PQS), site policies/procedures, regulatory requirements, and industry standards.
+ Partner closely with customers and stakeholders to understand and deliver on all records within timelines and escalate when necessary.
+ Participate in cross functional teams as required to provide consultative support on quality related issues and documentation management.
+ Ensure that operational instructional documentation are up to date, compliant, and supports efficient production.
+ Main point of Contact for all Quality escalations from Customers.
+ To ensure that products/devices are packaged and controlled to meet the requisite safety and quality and GMP standards.
+ Communicate regularly and effectively. Work cross functionally to ensure communication within the business is always up-to-date and utilises all available channels.
+ Work closely with the Programme Manager and cross functional teams to define the programme strategy, scope and objectives.
+ Working with the programme and project managers manage project timelines to ensure Quality elements of projects are delivered on time and critical paths are identified and monitored throughout their lifecycle.
+ Promote engagement at all levels and stages of the programme. Encourage individuals to contribute to the success of each project and illustrate benefits brought about.
+ Manage risks within the programme. Ensure risks are identified, evaluated, and controlled through the programme lifecycle.
+ Follow and comply with the NPI process as per company procedures and policies.
+ Display strong leadership to the various project teams from concept to handover. Lead by example in day-to-day project and team management.
+ Manage change at varying levels ensuring site procedures are followed and change controls are raised at the appropriate time with the relevant approvers engaged from the outset.
+ Create and sustain a working environment that promotes the PCI Values and Behaviours.
+ To undertake such tasks and to manage specific or ad hoc projects as and when required to meet department and business needs and within the scope of the job-holder's capabilities.
+ Work with Customer to define KPI's and lead reporting of KPI's to Site and Customer Teams.
+ Quality Product(s) Lead is responsible for adhering to the company's SOPs, Health & Safety, cGMP and other regulatory guidelines themselves and for team members and contractors under their control.
+ Quality Product(s) Lead is responsible for the quality element of all new products/devices and their associated project phases.
+ It is a requirement of this role that on occasion the individual will be required to travel on company business. This may be vendor/supplier or customer based.
**Knowledge / Skills & Experience**
**Essential:**
+ To have demonstrable experience within New Product Introduction (NPI) and Quality governance of same.
+ To have experience of medical device assembly.
+ Experience of quality critical activities within the pharmaceutical industry.
+ Sound working knowledge of cGMP.
+ Experience of working directly with customers as the single point of contact.
+ Experience of working at management level within a similar environment an advantage.
+ Experience of managing a technical/quality team.
+ Strong insight into the pharmaceutical customer requirements relating to speed to market, NPI and service.
+ Industry knowledge of the requirements of EU GMP and ISO requirements for Medical Devices.
+ 5 years' experience working in Quality pharmaceutical or medical device role.
+ Educated to EQF (European Qualifications Framework) level 6 in a Technical, Engineering or a Science subject.
+ Master's degree (or higher) in a Technical, Engineering or a Science subject.
+ Proficient utilisation of software packages such as Excel, Word, PowerPoint, Project and Visio and a high level of computer literacy.
+ Ensure safe work practices are being followed at all times, report any near missesimmediately to the EHS Department.
+ Carry out various other additional tasks that may be required from time to time in accordance with the overall goal of the company.
**Desirable:**
+ 3 years experience working in Pharmaceutical packaging organisation or similar in medical device organisation.
+ Experience in a GMP or Regulated Environment.
+ Experience in Lean Manufacturing, including experience in Lean tools to develop continuous improvements.
#LI-VR1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled
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Quality Systems Lead

Dublin, Leinster €125000 - €150000 Annually Sandbox Industries Inc.

Posted 2 days ago

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Job Description

permanent

Position: Quality Systems Lead

Reporting to: Quality Lead

Location: Dublin, Ireland (Hybrid)

COMPANY BACKGROUND / CULTURE

Nuritas' mission is to improve the lives of billions, and our vision is to provide the hero ingredient in everyday products. We are transforming the discovery of bioactive ingredients using AI, deep learning, and genomics to unlock peptides from natural sources like plants and food.

Our proprietary platform, Magnifier, uses advanced machine learning and our extensive dataset of molecules to identify natural peptides with specific health benefits. We optimize these molecules for stability and scalability, ensuring they perform in real-world applications. Our plant peptide ingredients include PeptiStrong for protein amplification and muscle health, and PeptiSleepTM for improving deep and REM sleep. Through our ingredients, customers can create better products that are truly differentiated in addressing consumer needs.

Founded in 2014 by Dr. Nora Khaldi, the company has built the world's largest peptide knowledge base and formed high-profile partnerships with companies like Nestle, Mars, and Sumitomo Corporation. Its team, diverse in nationality and gender, is driven by innovation and passion to bring nature's benefits to the world.

The Position:

We are looking for a motivated and proactive Quality Systems Lead to join our team. In this role you will be responsible for the ongoing development of the Nuritas Quality System. This is a great opportunity to apply your experience and shape the future of Nuritas.

Key Responsibilities of this role include:

  • Responsible for ongoing development of the Nuritas Quality System.

  • Support the Head of Quality in the continuous improvement of the overall Nuritas Quality Management system.

  • Ensuring the Quality Systems meet current legislation, industry standards and customer requirements.

  • Lead and manage the operational performance of the Quality systems while ensuring the successful delivery of business objectives.

  • Carry out Quality Assurance review of both Batch documents and Quality Analytical/Microbiological data to support batch release.

  • Continuously review and improve the process for batch release while ensuring batch release is within the service level agreement.

  • Ensure all Quality Assurance activities support routine production needs.

  • Ongoing Development and tracking of agreed Quality KPI's and co-ordinating the monthly review process.

  • Own the inspection readiness program and hosting of regulatory, customer and certification audits/inspections.

  • Management of supplier and raw material approval protocol ensuring all suppliers approved with specifications in place pre-purchase. Manage incoming material inspection and release.

  • Facilitate review and approval of Change Control and Deviation records.

  • Management of the overall CAPA program, ensuring corrective and preventative measures taken when deviations noted.

  • Product Recall process improvement and lead the mock recall process annually.

  • Development and implementation of the Annual Business Quality Review program.

  • Lead the Customer Complaints management process.

  • Lead the supplier non-conformances with corrective action and preventative measures.

  • Maintain competent authority authorisations, including submission of variations.

  • Communicate routinely with key stakeholders all aspects of quality activities.

  • Complete validation and qualification activities as required, providing expert guidance.

  • Manage the internal audit program.

  • Support the review of IT Quality System selection and lead the implementation plan.

  • Lead the process for FSSC22000 Certification.

Essential Requirements:

  • Bachelor's Degree in a technical discipline to include Science, Quality or Engineering. Master's degree a plus.

  • Minimum 10+ years' experience in a Quality leadership role, with at least 5 years in process-based manufacturing for the food and/or pharmaceutical industry.

  • Strong understanding of both Food Microbiological and Analytical laboratory activities.

  • Proven record in developing and implementing successful Quality Systems and procedures including Quality IT Systems.

  • Demonstrated success in quality leadership and quality management experience which includes quality execution, analysis and deadline driven.

  • Strong problem-solving skills and experience using structured methodologies where applicable to reach a successful outcome.

Preferred Requirements:

  • Excellent computer skills, experience with MS Office, IT Quality system software etc.

  • Ability to interface with and effectively communicate with a broad range of customers, cross functional teams, as well as executive management.

  • Have strong self-motivation, the ability to work independently, and within a team environment with strong follow up, organization and prioritization skills and excellent attention to detail.

  • Excellent Working knowledge of ISO 9001, FSSC22000 and HACCP standards.

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Quality Systems Lead

Dublin, Leinster €125000 - €150000 Annually Nuritas Ltd

Posted 2 days ago

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Job Description

permanent

Position: Quality Systems Lead

Reporting to: Quality Lead

Location: Dublin, Ireland (Hybrid)

COMPANY BACKGROUND / CULTURE

Nuritas' mission is to improve the lives of billions, and our vision is to provide the hero ingredient in everyday products. We are transforming the discovery of bioactive ingredients using AI, deep learning, and genomics to unlock peptides from natural sources like plants and food.

Our proprietary platform, Magnifier, uses advanced machine learning and our extensive dataset of molecules to identify natural peptides with specific health benefits. We optimize these molecules for stability and scalability, ensuring they perform in real-world applications. Our plant peptide ingredients include PeptiStrong for protein amplification and muscle health, and PeptiSleepTM for improving deep and REM sleep. Through our ingredients, customers can create better products that are truly differentiated in addressing consumer needs.

Founded in 2014 by Dr. Nora Khaldi, the company has built the world's largest peptide knowledge base and formed high-profile partnerships with companies like Nestle, Mars, and Sumitomo Corporation. Its team, diverse in nationality and gender, is driven by innovation and passion to bring nature's benefits to the world.

The Position:

We are looking for a motivated and proactive Quality Systems Lead to join our team. In this role you will be responsible for the ongoing development of the Nuritas Quality System. This is a great opportunity to apply your experience and shape the future of Nuritas.

Key Responsibilities of this role include:

  • Responsible for ongoing development of the Nuritas Quality System.

  • Support the Head of Quality in the continuous improvement of the overall Nuritas Quality Management system.

  • Ensuring the Quality Systems meet current legislation, industry standards and customer requirements.

  • Lead and manage the operational performance of the Quality systems while ensuring the successful delivery of business objectives.

  • Carry out Quality Assurance review of both Batch documents and Quality Analytical/Microbiological data to support batch release.

  • Continuously review and improve the process for batch release while ensuring batch release is within the service level agreement.

  • Ensure all Quality Assurance activities support routine production needs.

  • Ongoing Development and tracking of agreed Quality KPI's and co-ordinating the monthly review process.

  • Own the inspection readiness program and hosting of regulatory, customer and certification audits/inspections.

  • Management of supplier and raw material approval protocol ensuring all suppliers approved with specifications in place pre-purchase. Manage incoming material inspection and release.

  • Facilitate review and approval of Change Control and Deviation records.

  • Management of the overall CAPA program, ensuring corrective and preventative measures taken when deviations noted.

  • Product Recall process improvement and lead the mock recall process annually.

  • Development and implementation of the Annual Business Quality Review program.

  • Lead the Customer Complaints management process.

  • Lead the supplier non-conformances with corrective action and preventative measures.

  • Maintain competent authority authorisations, including submission of variations.

  • Communicate routinely with key stakeholders all aspects of quality activities.

  • Complete validation and qualification activities as required, providing expert guidance.

  • Manage the internal audit program.

  • Support the review of IT Quality System selection and lead the implementation plan.

  • Lead the process for FSSC22000 Certification.

Essential Requirements:

  • Bachelor's Degree in a technical discipline to include Science, Quality or Engineering. Master's degree a plus.

  • Minimum 10+ years' experience in a Quality leadership role, with at least 5 years in process-based manufacturing for the food and/or pharmaceutical industry.

  • Strong understanding of both Food Microbiological and Analytical laboratory activities.

  • Proven record in developing and implementing successful Quality Systems and procedures including Quality IT Systems.

  • Demonstrated success in quality leadership and quality management experience which includes quality execution, analysis and deadline driven.

  • Strong problem-solving skills and experience using structured methodologies where applicable to reach a successful outcome.

Preferred Requirements:

  • Excellent computer skills, experience with MS Office, IT Quality system software etc.

  • Ability to interface with and effectively communicate with a broad range of customers, cross functional teams, as well as executive management.

  • Have strong self-motivation, the ability to work independently, and within a team environment with strong follow up, organization and prioritization skills and excellent attention to detail.

  • Excellent Working knowledge of ISO 9001, FSSC22000 and HACCP standards.

This advertiser has chosen not to accept applicants from your region.

Issue Management, Issue Quality Assurance Lead, Senior Vice President

Dublin, Leinster Citigroup

Posted 11 days ago

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Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Issue Management team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview:**
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues.
**What you'll do:**
This role will be part of the Services Central Governance & Controls team organization responsible for driving execution of independent and objective assessment on the effectiveness, quality and timeliness of the remediation of high severity issues (including MRA).
The position will have a high level of visibility within the organization with opportunities to work directly with Executive Management and will interact very closely with other functions throughout Citi, including the Businesses, Risk, ICRM, as well as Enterprise Technology, & Operations.
Responsibilities:
+ Ensure on-time and quality execution of QA reviews across assigned portfolio in compliance with Issue Management Policy, Standards, and Procedures.
+ Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations
+ Provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes.
+ Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs.
+ Ensure QA workflow tool is updated with accurate and complete information.
+ Demonstrate expertise of risk management and control as well as in-depth knowledge of the assigned portfolio, and interdependencies with other Issues/Regulatory Commitments.
+ Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
+ Publish quality and on-time QA status reporting to Services leadership.
+ Leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement.
+ Proactively identify and analyse potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies.
+ Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
+ Integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues
+ Ensure compliance with all relevant regulatory requirements and internal policies
+ Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**What we'll need from you:**
+ Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Track record leading Control related projects and programs - Ability to see the big pictures with high attention to critical details.
+ Develop and implement strategy and process improvement initiatives.
+ Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
+ Developing new ideas and improving current processes to proactively mitigate risks.
+ Requires an ability to provide challenge and make recommendation for risk and controls remediation.
+ Expert knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Expert understanding of compliance laws, rules, regulations, and best practices.
+ Deep understanding of Citi's Policies, Standards, and Procedures.
+ Strong leadership, decision-making, and problem-solving skills.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Ability to deliver compelling presentations and influence executive audiences.
+ Strong sense of accountability and ownership, with strong results orientation.
+ Excellent communication skills: ability to engage and inspire across stakeholder groups.
+ Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
+ Bachelor's/University degree, master's degree preferred
**What we can offer you:**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Issue Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.

Manufacturing Engineer/Quality Engineer

Clonmel, Munster Abbott

Posted 28 days ago

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Job Description

**Have you ever wanted to make a difference?**
At Abbott, you will play a crucial role to help people live more fully at all stages of their lives. Abbott is a global healthcare leader and our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional products and branded generic medicines. Our 113,000 colleagues have a daily impact on the life of people in more than 160 countries.
**Abbott Ireland**
In Ireland, Abbott employs over 6,000 people across ten sites. We currently have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott also has commercial, support operations and shared services in Dublin and Galway. We have been making a difference in the lives of Irish people since 1946.
**Vascular Division Clonmel**
Abbott Vascular is one of the world's leading vascular care businesses. Abbott Vascular is uniquely focused on advancing the treatment of vascular disease and improving patient care by combining the latest medical device innovations with world-class pharmaceuticals, investing in research and development, and advancing medicine through training and education. Our broad line of vascular devices-which includes vessel closure, endovascular and coronary technologies-are used to treat vessel diseases of the heart, carotid arteries, and peripheral blood vessels. These vessel diseases can lead to heart attack, stroke, critical limb ischemia, and other serious vascular conditions.
**We are currently looking for Manufacturing Engineers and Quality Engineers to join our modern site in Clonmel.**
**This is how you will make a difference:**
As a Manufacturing Engineer, you will be responsible for engineering support of manufacturing operations, which will involve key engineering metric management and process optimization activities including Manufacturing Yield improvement, product quality monitoring, lean manufacturing design and material/equipment/process troubleshooting using continuous improvement tools and methodology. Working as part of the operations support team, the manufacturing engineer will liaise with operations, quality, R&D and materials & purchasing departments to ensure quality and efficient manufacturing operations.
**Main responsibilities**
+ Initiates and completes technical activities leading to new or improved products or process, for current programs, next generation programs and to meet strategic goals and objectives of the company.
+ Prepares reports, publishes, and makes presentations to communicate findings.
+ Analyses and solves problems from basic engineering principles, theories and concepts through to a wide range of complex and advanced problems which require novel and new innovative approaches or a major breakthrough in technology.
+ Understands engineering principles theories, concepts, practices and techniques.
+ Understands the business needs of the company, and has knowledge of the customer needs of our business.
+ Understands the business cycle and foresight of emerging technologies trends.
+ Cultivates internal and external network of resources to complete tasks. Serves as a resource in the selection orientation and training of new engineers and employees.
+ May lead a project team, determining goals and objectives for the projects.
+ Mentors employees by sharing technical expertise and providing feedback and guidance.
+ Interacts cross functionally and with internal and external customers.
+ Serves as a consultant for engineering or scientific interpretations and advice on significant matters.
+ Acts as a spokesperson to customers on business unit current and future capabilities.
+ Participates in validation activity. Role may vary between providing input to owning activities such as protocol/report writing and managing execution of validation activities.
**Experience, Education and Skills Required - Manufacturing Engineer:**
+ National Framework of Qualifications (NFQ) level 7 qualification in a relevant discipline.2+ years of related work experience, or an equivalent combination of education and work experience.
+ Basic technical knowledge of concepts, practices and procedures. Limited understanding of business unit/group function.
+ Learns to use professional concepts and company policies and procedures to solve routine problems.
+ Developing a network of internal resources to facilitate completion of tasks.
**JOB DESCRIPTION:**
**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
**Abbott Ireland Vascular Division Clonmel**
Abbott Vascular is one of the world's leading vascular care businesses. Abbott Vascular is uniquely focused on advancing the treatment of vascular disease and improving patient care by combining the latest medical device innovations with world-class pharmaceuticals, investing in research and development and advancing medicine through training and education.
Our broad line of vascular devices-which includes vessel closure, endovascular and coronary technologies-are used to treat vessel diseases of the heart, carotid arteries and peripheral blood vessels. These vessel diseases can lead to heart attack, stroke, critical limb ischemia and other serious vascular conditions.
**Purpose Statement:**
Provide Process/Quality Engineering support to manufacturing, helping to ensure delivery of highest quality product to the customer. Provide Process/Quality Engineering support to product development teams, helping to ensure development of highest quality new products.
Shift Role: 2-cycle shift (8-16:30 and 16:30-00:30)
**Key Responsibilities - Quality Engineer:**
1. Identifies manufacturing process defects (scrap, non-conforming material, customer complaints) by dispositioning non-conforming material, identifying primary root causes and suggesting corrective and preventative actions. May be responsible for querying and bounding data to support implementation of basic product stops.
2. Assists in development of product quality plans, documents and systems by providing input to product specifications, quality specifications, quality plans, risk analyses, Failure Mode Effect Analysis (FMEA) in conjunction with other product development team members. May be responsible for providing input to risk analyses and Failure Mode Effect Analysis' (FMEAs).
3. Becomes skilled at using process monitoring systems by starting to identify critical process steps and applying basic methods to reduce process variation to reduce/eliminate the cause of defects.
4. Assists product/process improvement efforts (example, scrap, nonconforming product, customer complaints) by systematically gathering quality metric data based on previous program templates and by assisting in the appropriate analysis methods to enhance sustaining product design and new product development.
5. Becomes skilled at using quality tools and training materials by working with existing quality tools and training materials and by understanding evolution/history of tools in use.
6. Participates in validation activity. Role may vary between providing input to owning activities such as protocol/report writing and managing execution of validation activities.
7. Participates in corrective and preventive action activity.
8. Participates in Field Discrepancy Notification (FDN) investigations.
**Education & Job Skills - Quality Engineer**
+ (Education/ Experience) National Framework of Qualifications (NFQ) level 7 qualification in a relevant discipline. 2+ years of related work experience, or an equivalent combination of education and work experience.
+ (Technical/Business Knowledge (Job Skills)) Working technical knowledge and application of concepts, practices and procedures. General understanding of business unit/group function. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.
+ (Cognitive Skills) Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Has a broad knowledge of technical alternatives and an understanding of their impact on the systems environment.
+ (Influence/Leadership) Cultivates a wide range of internal networks and begins to develop an extensive external network of resources to facilitate completion of tasks. May lead a project team of moderate scope. Provides guidance to less experienced staff. Acts as a mentor to lower level individual contributors. Influence exerted at peer level and occasionally at first levels of management.
+ (Planning/Organisation) Plans, organises, and prioritises own daily work routine to meet established schedule.
+ (Decision Making/Impact) Exercises authority and judgment within defined limits to determine appropriate action. Failure to achieve results or erroneous decisions or recommendations may cause delays in program schedules and may result in the allocation of additional resources.
+ (Supervision Provided) May provide limited work direction and guidance to exempt and/or skilled nonexempt levels of employees, may be asked to evaluate performance of and assist in career development planning for subordinates.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
 

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