109 Relationship Manager jobs in Ireland

Client Relationship Manager
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Client Relationship Manager - ICON Laboratories**
**Location: Farmingdale NY or Dublin IR can be remote**
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
**Client Relationship Manager**
Do you have 4-5-year experience working within a clinical lab or as a Project Manager? Do you thrive in a busy environment and enjoy building long term relationships with clients and colleagues alike?
ICON Plc has a fantastic opportunity for a **Client Relationship Manager** to join our team.
As **Client Relationship Manager** , your main focus will involve working closely with our client's global Project Management team to understand current and forecasted needs in order to advocate for the client internally within ICON.
You will have oversight of client metrics, reviewing trends and quality issues across all internal areas, driving internal process improvements to better serve our customers.
**Role responsibilities include:**
+ Working with key clients you will understand existing and projected requirements in order to plan internal resource needs, enhance and re-direct services as needed.
+ Represent the Central Lab at regular client meetings where you will discuss each project and provide progress updates and receive feedback.
+ Review client metrics, including assisting in metric collection as needed; investigate and troubleshoot quality issues.
+ Drive special projects surrounding Scientific or Operations Updates that require change management, client communication, and/or process updates.
+ Actively provide client training to enhance the relationship with the Central Lab.
+ Partnering with Management and Business Development to ensure that client issues are communicated and raised appropriately.
+ Delivers high quality standards and strives for excellence; Acts in a can-do, flexible and responsive manner to customer needs; Communicates with clarity of purposes, setting clear direction.
+ Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Acts as a coach and mentor and shares expertise.
+ Performs additional relevant responsibilities as requested by management.
**To be successful in the role, you will ideally have:**
+ At least five years clinical lab, project management or related experience.
+ You will be dedicated to building lasting relationships amongst cross-functional teams.
+ Excellent oral and written communication skills.
+ Strong presentation skills.
+ Possess the ability to work independently with a high degree of quality.
+ You will be self-motivated with an outgoing personality and work well in a team setting.
+ Consistent track record in delivering focused customer service and client satisfaction.
+ Proven ability to actively lead a broad variety of clinical studies.
+ Experience in managing projects and/or client relationship management.
+ Knowledge and familiarity with the clinical trials industry.
+ Ability to remain composed and even-keeled in stressful situations, performing effectively in spite of shifting priorities, workload and external pressures.
**Benefits of Working in ICON:**
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.
Visit our careers site ( to read more about the benefits ICON offers.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply

Job Title: Claims Relationship Manager Location: Dublin Working Model: Hybrid - 2 days in office Abrivia are currently recruiting for a Claims Relationship Manager to join our client, a leading global insurer. This is a key leadership role within the Motor Damage division, managing a team focused on delivering an exceptional service experience to brokers and large commercial clients. The position combines team management, client relationship building, and process improvement to strengthen the insurer's position in the market. Your Role Lead and motivate a team of approximately 20 claims professionals, split between Dublin and an outsourced partner. Act as the primary contact point for major brokers and large commercial clients, ensuring service delivery meets and exceeds expectations. Develop strong relationships through regular engagement, including face-to-face meetings with brokers and clients. Oversee reporting, communications, and performance metrics to ensure quality and consistency. Identify and implement process improvements to enhance broker and client experience, including input into upcoming technology upgrades. Collaborate with senior leadership to shape and execute a strategy to compete with leading market peers. Drive a culture of open communication, both within the claims team and with external stakeholders. Support the delivery of change initiatives, including reducing paperwork and simplifying claims processes for clients. Your Skills Experience in a leadership or management role within claims or commercial insurance. Strong track record of managing broker or large client relationships. Proven ability to manage and develop teams, ideally 15+ people. Excellent communication and stakeholder management skills. CIP, Dip CII or equivalent qualification desirable. Background in damage claims, motor claims or commercial lines an advantage, but open to strong candidates from broker backgrounds with relevant leadership skills. What's on Offer Competitive salary up to €55,000, depending on experience. Hybrid working model with flexibility. On-site facilities including a new gym and free hot lunches. Opportunity to shape a new leadership position with direct influence on client relationships and service delivery. Should this position be of interest to you please call Tadhg at . Applications are in strict confidence. Skills: claims motor damage injury broker insurance

Description We have a fantastic opportunity as a Customer Relationship Manager here at AXA Ireland. You'll be the subject matter expert, providing guidance and mentoring to more junior claims handlers within their field of expertise, updating the Claims management team on relevant legal and environmental issues and provide support in the delivery of AXA strategical goals. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. Some of what you'll be doing: Subject matter expert, providing guidance and mentoring to more junior claims handlers within their field of expertise. Deliver and identify training needs. Act as a point of referral for the Claims department. Be flexible within the role to undertake other duties as assigned by your Manager and participate in any designated projects (including cross-functional). Where relevant, conduct audits for our panel solicitors and/or loss adjusting firms on claims of a large and sensitive nature. Technical Expert may also manage an operational team in all aspects of technical & high value case management (notification, triage, investigation, fulfilment, negotiation, liability and settlement, payment, subrogation and salvage) within predefined authority limits and to predefined processes, procedures and escalation points. Control costs by implementing agreed processes and deploying all resources effectively (system and technical resources, other teams, liaising with Third Party Service providers, customers, solicitors). Compile appropriate MI reporting for escalation to the local Claims Manager and the executive team. Identify and refer potential cases of fraud to Special Investigations Unit (SIU) using red flag indicators and handler intuition in order to avoid commercial loss through potentially fraudulent claims. Qualifications 5+ years claims handling experience to include Personal injury and liability experience (essential) property claims experience (beneficial) Bachelor's degree or the equivalent combination of education and experience is required, ideally Business or Legal (essential) CIP qualification - ROI (essential) In-depth understanding of NI and ROI Legal System, process and procedures. Must meet internal criteria as set out in Recruitment & Selection Policy available on intranet. This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Client Service Manager Securities Services We are committed to delivering outstanding service and fostering a welcoming, inclusive environment for both clients and colleagues. By focusing on building lasting relationships, doing the right thing, exceeding expectations, and valuing diversity and inclusion, we strive to create a workplace and client experience that reflects our core values. Job Summary: As a Client Service Manager within the Securities Services function, you will be part of a high-performing team delivering end-to-end investment servicing solutions to institutional clients. Services provided include custody, fund accounting and administration, middle office operations, foreign exchange, liquidity management, securities financing, collateral management, data solutions, and regulatory insights. This role serves as a central point of contact, escalation, and client advocate, working closely with internal stakeholders to ensure service excellence and a proactive understanding of evolving client needs. The primary client base consists of asset managers utilizing services such as Global Custody, Depository, Fund Administration, and Transfer Agency. Key Responsibilities: Manage a portfolio of asset manager clients within Securities Services. Maintain high service standards and manage client expectations in collaboration with internal stakeholders. Serve as the key contact and escalation point for all client-related service matters. Resolve complex client issues efficiently, often requiring cross-functional coordination with departments such as Sales, Operations, Onboarding, Product, and Technology. Establish and manage a governance process to monitor service levels, utilizing KPIs and RAG ratings. Seek opportunities to improve the operating model, enhance efficiency, and reduce risk, including influencing client behavior when necessary. Ensure accurate and timely billing across all service lines. Lead remediation projects to address gaps where service delivery does not meet client expectations. Advocate for client needs across the business to ensure alignment with service delivery and decision-making processes. Communicate clearly, concisely, and effectively with all stakeholders, including during complex or sensitive situations. Required Qualifications, Capabilities, and Skills: Client Management & Presentation: Experience managing demanding client relationships and confidently leading client-facing meetings. Communication: Excellent communication and interpersonal skills; capable of influencing across teams and levels. Problem Solving: Strong analytical and resolution skills for handling complex, evolving client issues. Planning & Organization: Ability to manage multiple tasks and priorities under pressure. Attention to Detail: High degree of accuracy and diligence in service execution. Leadership: Ownership mentality with the ability to hold stakeholders accountable and broker successful outcomes. Proactive Mindset: Identifies inefficiencies and drives improvements through collaboration with clients and partners. Industry Knowledge: Solid understanding of securities services and investment operations. Diversity & Inclusion: Commitment to fostering a diverse and inclusive environment that enhances decision-making and organizational success. Risk Awareness: Incorporates risk and control considerations into daily activities. Self-Management: Independent, results-driven, and able to prioritize effectively. Preferred Qualifications, Capabilities, and Skills: Experience within an operational environment in securities services, particularly involving hedge funds or private equity. Familiarity with investment banking products and a desire to deepen industry knowledge. Positive attitude and strong work ethic, especially under pressure. #LI-BM1

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
**This role will be based in Dublin.**
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn's Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.
As a Relationship Manager, you will lead the expansion of our client base and use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted advisor, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible. Your ability to engage with prospects and customers, to establish trust and develop long term relationships, will be second to none. You will be an active member of a high performing sales team that creates growth, whilst partnering closely with customers to ensure they achieve all that is needed to see the maximum value in the solution.
**Responsibilities:**
+ Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
+ Develop a strong understanding of your book of business, and your clients' business opportunities and challenges
+ Inform your clients' sales strategy and support the execution of such strategy through multi-level relationships and a clear stakeholder map
+ Develop and execute annual and quarterly success plans, looking at internal capability, external market dynamics, short and long term opportunities
+ Make discovery calls and confirm meetings with key decision makers that will generate revenue, and create a pipeline of reasonable opportunities
+ Provide a reliable bookings forecast in a transparent manner
+ Be proactive about solving problems and ready to take on additional initiatives and responsibilities as they emerge
**Basic Qualifications:**
+ 2+ years of applicable sales experience
+ Business fluency in German and English
**Preferred Qualifications:**
+ BA/BS degree or equivalent in a related field
+ Experience with SaaS sales
+ Experience in relationship management speaking to C-level users
+ Experience with business development across various geographies
+ Proven history of overachieving quota and driving results in a high-growth company environment
+ Excellent communication, negotiation, analytical and forecasting skills
+ Demonstrated ability to find, manage and close high-level business sales
+ Ability to use competitive selling to position company products against direct and indirect competitors
+ Ability to gather and use data to inform decision making and persuade others
+ Ability to assess business opportunities, read prospective buyers and develop compelling strategies
**Suggested skills:** ?
+ Negotiation
+ Forecasting
+ Communication?
+ Recruiting
**Global Data Privacy Notice for Job Candidates ?**
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

Fund Associate / Depositary Relationship Manager Limerick 12 months ROLE To work in a team environment performing depositary/trustee operational duties in accordance with corporate governance and infrastructure, Central Bank of Ireland and local market regulations and the requirements of collective investment scheme constitutional documentation. This entails oversight of areas including and, not limited to, monitoring fund compliance with investment restrictions, producing accurate MI reporting, supporting new business activity within the depositary business units, maintaining and controlling data management requirements and producing internal/external reporting (e.g. client monthly and board reporting). PRINCIPAL RESPONSIBILITIES Investment and Compliance Monitoring: Completion of investment and borrowing limit checklists; Perform investment restriction and leverage reviews; Monitor and review monthly investment manager confirmations - including VaR;-Update and maintain the regulatory breaches register; and Ensure prompt response to client & internal queries. Data Management and MI Reporting: Support the production of MI and key risk reporting; Complete and monitor fund risk assessment reporting; Client, Board and Regulatory Reporting: Assist in the collation of data for quarterly board reporting and monthly client reporting Contribute and deliver monthly client reporting within SLD deadline; Support internal risk reporting; Assist in the completion and submission of Central Bank reporting; Issuance of standard letters to the Regulators; and, Assist with the production of audit confirm letter/ schedule of holdings. Additional Responsibilities: Participate in the development of the procedures within the department. Ability to escalate issues in a timely manner to the management team. Support the depositary operations requirements. Skills Funds background Ability to work within a multi-team structure. Strong communication, problem solving and analytical skills. Ability to work on own initiative. Working fund knowledge including exposure to complex asset and fund structures. Understanding of the laws and regulations applicable to depositary/trustee and local requirements in particular, requirements for Irish funds. Good working knowledge of MS Office. Working knowledge of fund accounting / transfer agency systems is an advantage. Skills: Fund Depositary Relationship Manager

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
This role will be based in Dublin, Ireland.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn's Sales Solutions team is dedicated to changing the world of sales. We are supporting customers in developing a Deep Sales approach focusing their sales efforts where they will have the best impact? We do this through the use of LinkedIn Sales Navigator, which helps connect, engage and build mutually beneficial relationships between buyers and sellers at the right time. You will sell the tool (Sales Navigator) you use to be a successful seller on a daily basis to customers who need this tool to sell to their own customers and grow their business.
As a Relationship Manager, you will lead the expansion of our existing client base and use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights, and continually seek opportunities for growth to help your customers expand their number of licenses and unlock more potential for their sales teams.
**Responsibilities:**
+ Learn about LinkedIn's platform, products, and associated tools (e.g., SFDC)
+ Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
+ Make discovery calls and confirm meetings with key decision makers that will generate revenue
+ Successfully articulate the value of Sales Navigator, demonstrating ROI and working with the customer to expand this ROI to other users, departments, or subsidiaries
+ Create a pipeline of reasonable opportunities and reliable forecasts in a transparent manner
+ Develop and execute strategic full year plans for your Book of Business
+ Work closely with cross functional partners such as CSMs, Onboarding, Marketing, Product Development to meet your customers' needs
**Basic Qualifications:**
+ Fluency in English and Italian
+ 4+ years of relevant experience in a sales role?
**Preferred Qualifications:**
+ Experience negotiating contracts and managing high volume of customers and renewals within the Italian market
+ Experience in a software, SaaS or startup environment
+ Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
+ Solid negotiation skills that allow for value-based contract negotiations at the senior level
+ Excellent communication and project, time and customer management skills
+ Demonstrated ability to find, manage and close businesses in an evangelistic sales environment
+ Ability to predictably forecast and execute on business goals?
+ Ability to use insights and data-driven decisions in the sales process
+ Ability to effectively build trust-based relationships with senior-level sales professionals?
+ Ability to bring together multiple buyers in the same company to build groundswell while leveraging partners within LinkedIn to effectively evangelize the solution
**Suggested skills:**
+ Analytical Skills
+ Negotiation
+ Communication?
+ Relationship building?
+ Growth Mindset?
Additional information
**Global Data Privacy Notice for Job Candidates ?**
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
Register your interest: Relationship Manager (German) - Sales Solutions
Please note we currently do not have an active opening. By submitting your application, you are registering your interest in potential future openings similar to the below that may arise and which you are happy to be contacted about.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The intention is for any future openings of this role to offer a hybrid work option, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Any future openings of this role will be based in Dublin, Ireland.
LinkedIn's Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.
Should you step into future openings of this role, you will lead the expansion of our client base and use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted advisor, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible. Your ability to engage with prospects and customers, to establish trust and develop long term relationships, will be second to none. You will be an active member of a high performing sales team that creates growth, whilst partnering closely with customers to ensure they achieve all that is needed to see the maximum value in the solution.
**Responsibilities:**
+ Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers
+ Develop a strong understanding of your book of business, and your clients' business opportunities and challenges
+ Inform your clients' sales strategy and support the execution of such strategy through multi-level relationships and a clear stakeholder map
+ Develop and execute annual and quarterly success plans, looking at internal capability, external market dynamics, short and long term opportunities
+ Make discovery calls and confirm meetings with key decision makers that will generate revenue, and create a pipeline of reasonable opportunities
+ Provide a reliable bookings forecast in a transparent manner
+ Be proactive about solving problems and ready to take on additional initiatives and responsibilities as they emerge
**Basic Qualifications:**
+ 2+ years of applicable sales experience
+ Business fluency in German and English
**Preferred Qualifications:**
+ BA/BS degree or equivalent in a related field
+ Experience with SaaS sales
+ Experience in relationship management speaking to C-level users
+ Experience with business development across various geographies
+ Proven history of overachieving quota and driving results in a high-growth company environment
+ Excellent communication, negotiation, analytical and forecasting skills
+ Demonstrated ability to find, manage and close high-level business sales
+ Ability to use competitive selling to position company products against direct and indirect competitors
+ Ability to gather and use data to inform decision making and persuade others
+ Ability to assess business opportunities, read prospective buyers and develop compelling strategies
**Suggested skills:** ?
+ Negotiation
+ Forecasting
+ Communication?
+ Recruiting
**Global Data Privacy Notice for Job Candidates ?**
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

Contract Type: Full time, Maternity Leave Cover - 12 Month Contract Working hours: 37.5 hours per week. Working schedule: Monday to Friday, 9am to 5.30pm Location: Vision Ireland Retail, M7 Business Park, Naas, Co. Kildare Closing Date: 20th August at 5pm About Vision Ireland Vision Ireland is Irelands national charity working for the rising number of people affected by sight loss. Our practical and emotional advice and supports help 50,000 people and their families face their futures with confidence every year. Want to work somewhere that makes a difference for our community? Our Retail business contributes over 30% of the funding needed to provide essential services to the 55,000 service users around the country. The Role Are you a driven relationship-builder with a flair for spotting opportunities and turning them into long-lasting partnerships? Were looking for a dynamic Corporate Product Relationship Manager to join our ambitious team and play a key role in growing our income streams, strengthening our brand presence, and delivering exceptional experiences to our supporters. If you thrive on cultivating networks, inspiring donors, and developing innovative campaigns that make a real impact - this could be your next exciting move. Job Overview Duties and Responsibilities Building a robust pipeline of opportunities, identifying, qualifying, and cultivating leads Supporting the development and delivery of acquisition and product strategies to maximise the funding streams impact on income and brand engagement Identifying target acquisition areas using insight and knowledge Contributing to departmental income reporting, budgeting, and forecasting Accurately managing records and reporting on outcome Building networks in order to develop and cultivate prospects Further develop our current schools and clubs program Co-ordinate cold and warm direct mail campaigns Developing and delivering multi-channel, high volume response campaigns/appeals Manage and drive recruitment of regular donors to grow income and supporter volumes, in a multi-channel program Develop a high understanding of donor motivations and trends, to deliver a bespoke donor journey Develop and implement solicitation plans for your portfolio and actively encourage engagement The job description is intended to detail key duties and responsibilities required from this position. It is not intended to be an exhaustive list of all responsibilities and activities required. The holder of this position is required to respond with a flexible approach when tasks arise which are not specifically covered in this job description. Experience Experience of working as part of a high performing team, achieving and exceeding KPIs and targets Proven ability to generate new business across a robust pipeline Experience of negotiating and positively influencing outcomes Excellent networking and relationship management skills Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers Experience of managing budgets and providing accurate financial reports Proven experience of developing income generation plans Demonstrable ability in achieving and exceeding set targets/goals. Experience of corporate new business and track-record of securing new partnerships Experience of managing high-value corporate and schools relationships and delivering exceptional supporter experience Skills / Competencies Excellent communication and presentation skills (face to face, written and phone) Self-motivated and action oriented, with the ability to work on own initiative Tenacity and creativity in the pursuit of business development goals and results Commercial business acumen Networking, Influencing and Presentation skills with the ability to build relationships, internally and externally Demonstrated ability to plan, organise and prioritise, working to optimise outputs Experience in a direct marketing environment with specific experience in donor acquisition Understanding of corporate fundraising legislation (desirable) Ability to prioritise multiple projects and their competing demands Working towards and delivering on strategic objectives Adopt a dynamic and self-motivated approach, willing to work across functions and able to see the bigger picture Work efficiently and effectively with the fundraising and communications teams by adopting a values-based, and supporter-centric working culture Passion and commitment to the aims and values of the organisation Other Requirements Travel as required Full clean Irish driving license with access to a vehicle Availability to work flexible hours Key Performance Indicators (KPIs) / Outcomes Contribution to the Retail Management Team Achievement of all income and expenditure budgets and related KPIs Delivering growth in key income streams Consistent quality approach to delivery of retail services Adherence to legislation, standards, and guidelines Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received. Interested candidates should apply with an up-to-date CV and cover letter. Candidates must be eligible to work full-time within ROI. Informal enquiries to Vision Ireland is an equal opportunities employer. Accessibility, Equality, Diversity and Inclusion Vision Irelandis committed to creating aninclusiveenvironment where diversity is celebrated, and everyone is affordedequality of opportunity.It is our policy to recognise people as a key resource required for successful attainment of the organisations mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation. We welcome, encourage, and embrace people of all backgrounds, to include those with disabilities, accessibility plays a huge part of ensuring that the needs of all our employees and service users, can access our systems and services, with ease and respect, in a supportive environment, enabling all to effectively engage our services and achieve our goals whether they are an applicant for employment or an employee requiring special facilitation. Skills: networking stake holder management fundraising partnership building