44 Relationship Manager jobs in Ireland

Company Description

TaxAssist Accountants, launched in Ireland in 2009, offers first-class accountancy services to small business owners. We provide a personal and professional service to a diverse range of clients, including limited companies, sole traders, partnerships, landlords, contractors, freelancers, and start-ups. Our team is proficient in the latest cutting-edge accounting software like Surf Accounts and Dext, and we continually embrace new technologies for our clients' benefits. With over 22 locations nationwide, we offer local accountancy services supported by a national TaxAssist Support Centre, ensuring businesses meet their accounting requirements.

Role Description

This is a full-time on-site role for a Relationship Manager located in County Wicklow, Ireland. The Relationship Manager will be responsible for building and maintaining client relationships, ensuring clients receive personal and professional service, and supporting clients in meeting their accounting needs. Daily tasks include client consultations, managing accounts, providing tax advice, and overseeing payroll and bookkeeping services.

Qualifications

• Strong client relationship management, communication, and interpersonal skills
• Experience in accountancy, bookkeeping, and tax advisory services
• Proficiency in accounting software such as Surf Accounts and Dext
• Knowledge of payroll management, tax returns, and financial reporting
• Ability to work independently and as part of a team
• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• Experience working with small business clients is a plus

Robert Walters is delighted to be partnered with a trusted partner to institutions, businesses, and individuals worldwide, delivering innovative solutions in wealth management, corporate services, and global capital markets. this company is actively seeking a Client Relationship Manager to join their team in Dublin.

Overview of role:

Acting as the main pount of contact for clients and partners, this role involves managing client relationships and daily administration of Global Capital Markets accounts, handling transactions of varying complexity and risk while ensuring compliance with strategic plans.

Responsibilities:

• Monitor account systems and activities to ensure compliance with policies and guidelines.
• Client onboarding.
• Review and provide input on legal documents for assigned accounts.
• Coordinate risk monitoring and regulatory compliance with relevant departments.
• Resolve issues related to account control and client service to maintain satisfaction.
• Collaborate with external parties to structure and close GCM transactions.
• Manage account administration tasks, including cash flow execution and reporting.

Requirements for this role:

• Minimum of 1-year experience in a similar role.
• Relevant BA Degree.
• Experience reading, analysing, and interpreting legal documents.
• Familiarity with corporate structures, relevant laws, and regulations.
• Minimum of 2 years' Global Capital Markets client service experience preferred.
• Working toward or received CCTS (Certified Corporate Trust Specialist) certification preferred.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Our client is an International Private Bank and they are looking to hire an
Assistant Relationship Manager
to join their team in Dublin.

The ideal candidate will have their QFA qualification and previous experience working in a client centric role in Private Banking/Wealth Management.

Responsibilities of this Assistant Relationship Manager Job:

• Supports Relationship Managers in client interaction and all related tasks with high-quality and precision
• Customises client requests
• Compile presentations, support in drafting investment proposals and in marketing activities if needed
• Prepare for client meetings, complete post processing of client calls and client meetings
• Actively helps manage risk

Requirements of this Assistant Relationship Manager Job:

• QFA qualification
• Proven track record of servicing HNW clients with complex needs
• Knowledge of global financial markets and current developments in the industry
• Good understanding of relevant products and services in Private Banking
• Open, approachable and displays genuine interest in people and in improving processes

This is an excellent opportunity for someone who is looking to progress their career in the Private Banking/Wealth Management space.

For more information on this Assistant Relationship Manager job or to discuss the role in more detail, contact Aoife Stokes

Our client, a global wealth manager, is looking to add an Assistant Relationship Manager to their Dublin team. The ideal candidate has 1-4 years of experience in wealth management, excellent communication skills both written and oral, exposure to tailoring investment solutions and is highly professional. The role is an opportunity to join a global operation as part of a lean team with strong exposure to senior management and external stakeholders and a trajectory forward.

Barden are partnering with the leadership team of a world-renowned investment management firm on this unique opportunity to identify professionals interested in accelerating their careers by relocating to the Zurich.

This is a unique opportunity to step away from the typical day-to-day finance and transition into a more strategic, client-facing role.

Key Responsibilities:

• Assist with day-to-day client relationship management.
• Prepare reports, presentations, and meeting materials.
• Join client meetings and handle follow-up actions.
• Help set up and manage trusts, companies, and investments.
• Coordinate with banks, lawyers, investment firms, and property managers.
• Review financial accounts and tax returns.
• Handle banking, payments, and currency transfers.
• Support investment setup and ongoing reviews.
• Respond to client requests and handle ad hoc tasks as needed.

Ideal Candidate:

• Big 4 trained qualified accountant with 0-3 years post qualified experience.
• Outgoing, professional, and highly competent.
• Passionate about building relationships and delivering exceptional client service.
• Ready for a change and thrive in an international environment.

Why Apply?

• Transition from routine tasks to a strategic role where you will act as a business partner to clients.
• Join a dynamic and growing team in a prestigious firm.
• Experience a new culture and lifestyle in Zurich.
• Take on a challenging and rewarding role with significant career growth potential.

Interested?

If you're ready for a change and believe you have what it takes to thrive in an international environment, we would welcome the opportunity to speak with you.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

As a Mid-Market Relationship Manager (Account Manager), you will be a key member of the team leading the growth of our existing book of business in EMEA. We're building a world-class sales organization, and the road ahead is going to be very exciting.

At Intercom, we are focused on building long lasting relationships with our customers. We are asking customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is opportunity for progression, creativity, and ownership.

• Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.
• Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.
• Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.
• Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems. You will multithread within accounts and provide consistent, industry-specific advice throughout the sales and account life-cycle.
• Lead Cross-Functional Account Teams: Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed.
• Master Product and AI Fluency: Develop a deep understanding of Intercom's product suite, particularly our AI capabilities, and articulate how our solution connects directly to customer KPIs and long-term value.
• Strengthen Customer Relationships: Build strong relationships with customers by understanding their support workflows, business metrics, and executive priorities, positioning yourself as a credible, long-term partner.

• Proven Sales Experience: 5+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota. Experience in CS, CX, or CRM is a significant advantage.
• Business Development Mindset: Demonstrable ability to proactively generate your own pipeline while effectively managing your overall book of business.
• Consultative and Strategic Acumen: Strong business acumen with experience in value-based selling, ROI articulation, and effective negotiation
• Technical and AI Curiosity: A commitment to autonomously learning about AI and technical concepts, with the ability to translate complex features into clear business outcomes for both technical and non-technical buyers.
• Cross-Functional Influence: The ability to lead and collaborate with internal teams, managing projects and keeping stakeholders informed to move deals forward.
• Exceptional Communication: Clear, concise written and verbal communication skills, with the proven ability to tailor your message to various audiences.Exceptional written and verbal communicator.
• Growth Mindset: A high degree of coachability, intellectual curiosity, and a continuous drive for learning and self-improvement

• Practical experience in Value Selling, Command of the Message, and/or MEDDPICC is a strong advantage.
• Additional European languages are an advantage.

We are a well-treated bunch, with awesome benefits If there's something important to you that's not on this list, talk to us

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Policies

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

CLIENT RELATIONSHIP MANAGER- Coaching/HR/L&D

Career Decisions

is a multi-award-winning nationwide Career Transition, Outplacement, Executive Coaching & Leadership Development Firm with offices in Dublin & Limerick. Over the last 30 years, Career Decisions and CDT-

has established an unrivalled reputation as Ireland's leading provider of premium quality Career Transition, Outplacement, Executive Coaching and Leadership Development Programmes. Career Decisions has an extensive nationwide client base which includes prestigious multinational and public sector clients.

We are growing our team and wish to recruit a dynamic, results driven Client Relationship Manager

Key Responsibilities

·   
Relationship building with existing and new clients

·   
Preparing & delivering presentations

·   
Delivering excellent customer service through regular client follow up

·   Conducting virtual and in-person client meetings

·   Researching new business opportunities & w
riting proposals and tenders

·   Networking, business development & achievement of revenue targets

·   
Managing client projects & reviewing client needs

Skills/Personal Qualities

·   Friendly person with excellent relationship-building and communication skills

·   Excellent proposal writing skills

·   Positive, flexible person responsible for achieving ambitious results

·   Organised with ability to work on own initiative and as part of a dynamic team 

·   Highly proficient in Microsoft Word & Power Point

Education & Experience

·   Proven experience in client-facing roles with excellent relationship-building skills and business development experience. A minimum of 5 years relevant experience required.

·   Experience in one of the following areas: HR, L&D or Coaching is desirable

·   Relevant Qualifications in one of the following: H.R. L&D, Coaching Business, Marketing

·   Full clean car driving license.

Attractive OTE remuneration package.

Hybrid position based out of our Client Services Centre, Newcastle West, Co. Limerick.

Email CV Miriam Magner Flynn, Managing Director,

The Digital Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires strong commercial awareness. There are typically m role digital plays in the experience we deliver for our clients

Responsibilities:

• Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectations
• Acquire new, multi-product, Digital, Technology & Communications customers headquartered in Ireland, for the Bank, and manage those relationships end to end
• Introduces solutions to clients in building and strengthening an effective portfolio;
• Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network
• Identifies cross-sell opportunities to deepen and increase share of wallet;
• Monitoring and supporting the products' implementation process
• Managing customers and transactions in the CRM platform
• Maximizes client experience by proactively sharing markets updates, trends and intelligence;
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and local ecosystem)
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets,
• Participate in the Ireland Tech ecosystem that supports Digital companies, market events and drive thought leadership & partnerships
• Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations
• Manage account planning process, the RM has to determine and plan the future relationship and new business opportunities

Experience/Knowledge/Skills:

• Experience in Commercial / Relationship Banking as Relationship Manager, with international customers
• Excellent interpersonal, communication and influencing skills
• Excellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulations
• Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients
• Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process
• Entrepreneurial mindset and excellent selling skills
• Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required
• Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources

Qualifications:

• 8-10 years of experience
• Relevant bachelor's degree with preference for Master's from a university or business school
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
• Able to quickly adapt priorities based on the latest data insights

This Role is a "Controlled Function" Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

Job Family Group:
Commercial and Business Sales

Job Family:
Relationship Management

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Are you ready to lead the charge in AI-driven customer service? As a Scale Relationship Manager, you will be a key member of the team leading the growth of our existing business. We're building a world-class sales organisation, and the road ahead is going to be very exciting.

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?

• Build relationships with Intercom's scaled business customers ensuring revenue growth and customer retention
• Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them
• Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achievement of business goals
• Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
• Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation
• Track and report all key metrics related to customer growth, retention and Intercom product usage growth

What skills do I need?

• 2+ years selling SaaS products, ideally 1+ years in closing role
• Ability to manage a large book of business; 190 accounts (retention, renewals, & account growth)
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communicator
• Comfortable and energised operating and problem-solving in a fast-moving organisation.
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Ability to build and maintain deep client relationships across levels in complex organisations
• Demonstrable history of leadership, with both immediate and cross-functional teammates

Benefits
We are a well-treated bunch, with awesome benefits If there's something important to you that's not on this list, talk to us

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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