15 Resource Allocation jobs in Ireland

Our Client is a leading global organisation with a well established Dublin operation. As part of their HR support team we are seeking a generalist, comfortable with HR policy, who will join a team providing Tier 1 support to their employees. The Role: Deliver exceptional customer support to employees and managers through our Salesforce-powered Concierge portal and social support channels. Own and evolve the knowledge content ecosystem - identify gaps, write and update articles, and ensure high-quality, searchable, and accessible content that improves self-service rates and drives T0 optimization. Act as a case deflection champion - using insights and AI-driven recommendations to continuously improve knowledge effectiveness and reduce case volumes. Support ongoing projects to enhance case handling efficiency, service catalog design, and integration of AI tools that optimize routing, auto-responses, and classification. Analyze support trends and collaborate with global teams to enhance knowledge workflows and shift volume left (T1 to T0). Serve as a subject matter expert in core HR processes including time off, benefits, employee data changes, and Workday transactions. Maintain a high standard of data accuracy and process integrity while navigating confidential and sensitive employee scenarios. Participate in User Acceptance Testing (UAT) for knowledge, case management, and Workday enhancements. Collaborate cross-functionally to support HR programs, content audits, process improvement initiatives, and adoption of scalable support models. Leverage case management metrics and SLA insights to drive service excellence, reduce friction, and enhance user experience. Candidate Requirements Bachelor's degree required 3-4 years of experience in HR operations, content management, or employee support within a shared services or centralized environment Strong writing skills with experience in creating or maintaining knowledge base articles, FAQs, and how-to content Demonstrated understanding of case deflection principles, content optimization, and agent enablement strategies Proficiency in case management and HR systems (Salesforce Service Cloud, Workday HCM, or similar) Analytical mindset with ability to interpret data trends and translate them into improvement opportunities High attention to detail with a structured and organized approach to process delivery Excellent communication and interpersonal skills with a customer-first mindset Comfortable working in fast-paced, global environments with shifting priorities Experience participating in system/process testing and change management efforts Familiarity with AI-powered support models, conversational bots, or virtual agents is a plus Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: HR HR policy HR administration Human resources workday SAP Benefits: Work From Home

Job Title: Employee Success Advisor - HR Operations & Knowledge Management Location: Dublin, Ireland Level: Tier 1 HR Policy Support About the Role We are looking for a passionate and proactive Employee Success Advisor to join our HR Operations & Knowledge Management team in Dublin. This is a Tier 1 level role, focused on delivering high-quality, policy-aligned support to employees and managers across the EMEA region. This role blends HR service delivery, knowledge content management, and customer-first support. You'll play a key role in enhancing the employee experience through accurate case handling, content-driven self-service, and continuous improvement initiatives. Key Responsibilities Provide first-line HR policy support to employees and managers Deliver exceptional customer service, ensuring timely, accurate, and empathetic responses to HR queries. Maintain and improve the knowledge content ecosystem by identifying gaps, writing/updating articles, and ensuring content is accessible and effective. Champion case deflection by using insights and AI tools to improve self-service and reduce case volumes. Support projects that enhance case handling, service catalog design, and AI-driven support tools. Analyze support trends and collaborate globally to improve workflows and shift volume from Tier 1 to Tier 0. Act as a subject matter expert in core HR processes such as time off, benefits, employee data changes, and Workday transactions. Ensure data accuracy and confidentiality in all employee interactions. Participate in User Acceptance Testing (UAT) for system and process enhancements. Collaborate cross-functionally on content audits, process improvements, and scalable support initiatives. Use case metrics and SLA data to drive service excellence and improve user experience. Required Skills & Experience Bachelor's degree required. 3-4 years of experience in HR operations, shared services, or content management. Strong writing skills with experience creating or maintaining knowledge base content. Understanding of case deflection, content optimization, and agent enablement strategies. Proficiency in Workday HCM, or similar HR systems. Analytical mindset with the ability to interpret data and identify improvement opportunities. High attention to detail and a structured approach to process delivery. Excellent communication and interpersonal skills with a customer-first mindset. Comfortable working in a fast-paced, global environment. Experience with AI-powered support models, bots, or virtual agents is a plus. Language skills in German or French are a plus, but not required. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Policy Support HR Systems Proficiency Case Deflection & AI Tools

Financial Planning Consultant, CFP About the Role: A leading firm is expanding its Wealth and Employee Benefits division, creating an exciting opportunity for a Financial Planning Consultant to join their growing team. They are known for their independent approach, placing client needs at the centre of their decision-making, with a collaborative and client-focused culture, they provide the perfect environment for ambitious professionals looking to make a real impact in financial planning. In this role, you will provide specialist financial advice to individuals, focusing on retirement planning, investments, and financial wellbeing. Key Responsibilities: Deliver expert financial planning advice to individual clients, including pensions, investments, and wealth management. Build and manage a strong portfolio of individual clients. Support the delivery of member services for corporate clients. Work towards and exceed commercial and financial targets. Contribute to the development and mentorship of junior team members. You will have: CFP (Certified Financial Planner) qualified or working towards. Minimum 3 years in individual financial planning. A deep understanding of financial, pension, and investment products. Exceptional relationship management skills, with the ability to build long-term client trust. A client-first mindset, focused on delivering outstanding financial solutions. A strong team ethos, with a willingness to support and mentor junior colleagues. For more information on this role please feel free to call contact Honor - all applications are in the strictest of confidence. Skills: CFP Pensions Wealth Investments Planning Management Benefits: Pension 10% Health Car Allowance

My client a rapidly growing Financial Services business with it's main office in Dublin but other offices in locations nationwide, seek to recruit an experienced and motivated Qualified Financial Adviser to join its Financial Planning / Finance Services team. There is a highly competitive salary on offer, as well as excellent career progression, as a result of current and future business growth. Key Responsibilities: Managing relationships with both new and existing clients. Provide solutions and advice catering to individual client needs. Have a holistic approach to the clients needs and provide solutions that support their financial objectives Provide expert advice on a number of key areas which will enhance the clients financial wellbeing Service our existing clients through annual reviews and ongoing communications Skills And Experience: QFA is essential Certified Financial Planner (CFP) would be beneficial. Excellent knowledge of financial services along with the ability to create a financial plan based around the clients goals and ambitions Strong communicator with the ability to interact with clients in a professional manner Ability to work as part of a team and independently Results-oriented Strong analytical skills and attention to detail. Superb communication and interpersonal skills. Hold a full clean driving licence. Skills: Financial Advisor Financial Planning pensions Investments Benefits: Work From Home

Armont Recruitment have partnered with a well-established financial services brokerage firm who are seeking a Life & Pensions Administrator to join their expanding team in Dublin City. The successful candidate will be QFA qualified or working towards same, who is seeking an opportunity to expand on their current experience, whilst developing further career opportunities. The Role Providing insurance & pension administration support to existing and new client base Analysis of existing client arrangements as well as new business processing Preparation of suitability statements Retirement fund evaluation and research Compliance implementation Provide detailed report preparation The Candidate APA qualified at a minimum QFA qualified (or working towards) Minimum 1 year experience working across life and pensions administration, or experience within a financial services brokerage firm Technical knowledge of insurance, pension and investment products General knowledge of investment markets Strong customer service focus The Reward Attractive salary and package to be discussed all dependent on experience Skills: Life Pensions Investments Administrator QFA ACA Financial Planning

Financial Planning & Analysis (FP&A) Manager - Galway Hybrid We are seeking a skilled and strategic **Financial Planning & Analysis (FP&A) Manager** to lead our global financial planning and analysis functions. This is a high-impact role where you will drive financial insights, optimize performance, and support executive-level decision-making. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes to align with strategic business goals. Deliver accurate monthly, quarterly, and annual financial reports including KPI and variance analysis. Develop and maintain comprehensive forecast and budget models using best-practice techniques. Analyze cost structures and revenue streams to identify efficiency and growth opportunities. Implement advanced financial modelling, scenario analysis, and performance tracking systems. Partner with Sales, Marketing, and Operations to ensure alignment of financial and strategic objectives. Drive process improvements across FP&A to enhance accuracy and streamline operations. Support chart of accounts structure and ensure data mapping accuracy. Mentor and develop a high-performing FP&A team. Collaborate closely with the Financial Controller and senior leadership. Skills & Qualifications: Qualified Accountant (ACCA, CIMA, ACA) with 5+ years of post-qualification experience. Advanced expertise in financial modelling and business case evaluation (P&L, Balance Sheet, Cash Flow). Proactive problem-solving mindset with strong analytical capabilities. Experience working in dynamic, fast-paced environments. Strong written and verbal communication skills. Proven leadership in motivating teams and delivering projects on time. Skilled in financial planning tools (e.g., Oracle, Anaplan, Adaptive Insights). Comfortable working cross-functionally and presenting to senior stakeholders. Knowledge of US GAAP and IFRS standards. This opportunity is ideal for a financial leader ready to make a tangible impact within a growing organization. If you are passionate about finance, strategic thinking, and business improvement we want to hear from you. Skills: Financial Analysis Financial Planning finance manager financial controller financial accountant management accountant

Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing. As a Senior Manager Technical Project Management of 1ERP Implementation within the Business Systems and Intelligence (BSAI) Organization, you will be responsible for leading the strategic system enhancement, process optimization, and technical roadmap for operations across Verizon's RAN network. This role requires an experienced leader who can drive end-to-end program execution, lead a small team, and deliver scalable and automated solutions for supply chain processes. Key Responsibilities: Strategic Leadership & Cross-Functional Program Management Lead and manage a high-performing system team, driving operational efficiency, accuracy, and scalability across initiatives. Develop and execute the 1ERP production enhancement strategy, ensuring seamless integration with network infrastructure, financial reporting, and asset tracking. Own and drive process design, workflow automation, and optimization efforts to enhance accuracy, reduce fallout, and increase system stability. Make autonomous decisions regarding data reconciliation strategies, process improvements, and issue resolution without requiring executive oversight. Lead cross-functional teams consisting of system engineers, platform developers, data analysts, and network supply chain professionals to deliver complex technical design for automation and data integrity. Engage with product and platform development teams to define, prioritize, and implement system enhancements that drive operational efficiency Advanced Data & Technology Management Identify root causes of data discrepancies by analyzing system outputs, evaluating product placements, and engaging stakeholders for resolution. Develop and implement predictive analytics models to proactively detect and resolve data inconsistencies before they impact operations. Drive system-wide enhancements in collaboration with IT, Network Systems, and Data Science teams to automate data extraction, reconciliation, and validation. Financial & Compliance Oversight Ensure asset and financial integrity by validating and testing any deployed changes, identifying potential risks, and implementing corrective measures. Develop and maintain key metrics, KPIs, and executive dashboards for real-time monitoring of system implementation performance, data accuracy, and compliance. Ensure adherence to industry best practices, regulatory requirements, and corporate governance policies to maintain audit readiness and compliance. Process Optimization & Continuous Improvement Drive operational transformation initiatives, applying principles to optimize workflows and eliminate inefficiencies. Lead automation initiatives to reduce manual reconciliation efforts and increase accuracy in network asset tracking. Expand system capabilities to emerging technologies, ensuring scalability and adaptability. What we're looking for. You will have a strong technical background in telecommunications and ERP systems, combined with leadership experience in managing complex programs. You will play a pivotal role in shaping the future of Verizon's system roadmap by leading cross-functional teams, spearheading technical system enhancements, and autonomously driving decision-making in a rapidly evolving environment. You'll need to have: Bachelor's degree in Information Technology, Telecommunications or relevant industry experience. Experience in the Telco industry. Proven leadership experience managing teams, complex programs, cross-functional teams, and large-scale technology implementations. Strong knowledge of SAP ERP (S/4HANA), Google Cloud Platform, Alteryx, and Tableau for data management, automation, and visualization. Demonstrated expertise in process design, optimization, and automation, with a track record of improving operational efficiency. Strong stakeholder engagement skills, with experience collaborating across IT, supply chain, finance, and engineering teams. Preferred Skills & Certifications Project Management Certification (PMP, Six Sigma) Google Data Analytics or Alteryx Foundation Certification Deep understanding of network infrastructure trends, emerging technologies, and remote asset management best practices. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.

We are delighted to be recruiting a Senior Technical Executive, Project Management Office for our client The Food Safety Authority of Ireland. This is a Fixed Term Contract for 12 months. Closing date for applications is 5pm on the 5th of August 2025. TITLE Senior Technical Executive, Project Management Office AREA Corporate Affairs, Project Management Office (PMO) REPORTS TO Manager, Project Management Office, or other nominated person SALARY Point 1 of the Senior Technical Executive salary scale i.e. €70,647 on a pro rata basis LOCATION The FSAI currently operates on a hybrid-working basis which provides clarity around remote working and attendance at head office in The Exchange, George's Dock, IFSC, Dublin D01 P2V6. JOB ENVIRONMENT The Food Safety Authority of Ireland (FSAI) is a statutory, independent and science-based body, dedicated to protecting public health and consumer interests in the area of food safety and hygiene. The FSAI support these essential services through the development and implementation of a number of projects that scale from impacting a single internal system to projects that impact on food businesses and the wider public in general. These projects also range from the review or enhancement of existing systems/services to the development of innovative and sector leading technologies to implement changes in public engagement and improving public health. The FSAI has an established programme and project management framework and is looking for support to further expand on these foundations. The FSAI expect the assigned project manager to have a diverse set of project management skills with experience in the delivery of projects in various sizes of organisations - ideally in other public sector bodies. JOB PURPOSE The Senior Technical Executive will lead and coordinate the planning, delivery, and evaluation of specific projects within the FSAI. The role involves working collaboratively across internal teams and with external stakeholders to ensure that project objectives are achieved on time, within budget, and in compliance with internal FSAI and public sector standards. KEY ACCOUNTABILITIES Plan, lead, and manage projects from initiation to closure in line with public service governance standards (e.g. Public Spending Code, Project Management Methodologies). Prepare business cases, project initiation documents, project plans, and status reports. Coordinate internal and external stakeholders to ensure alignment and timely delivery of project milestones. Monitor and manage project risks, issues, dependencies, and changes. Track budgets and expenditure, ensuring value for money and compliance with procurement policies. Support change management processes associated with projects. Prepare documentation for senior management, steering committees, and governance boards. Ensure project activities comply with regulatory and legislative requirements. Participate in post-project reviews to identify lessons learned and promote continuous improvement. Support the PMO to enable measurement and tracking of benefits after project completion. Contribute to the development and implementation of project management frameworks and templates within the organisation. The above list is not exhaustive, and you may be required to take on other duties and responsibilities for the effective and efficient performance of the role. The organisation operates within a changing environment, and you will be required to be flexible and adapt to these changes and to develop your role as a result. REQUIRED KNOWLEDGE AND EXPERIENCE Essential: A minimum of four years' relevant experience in project management. Strong understanding of project management methodologies (e.g., PRINCE2, PMBOK, Agile, Lean Six Sigma). Proven experience managing stakeholders, facilitating workshops, and delivering complex projects. Strong communication, interpersonal, and analytical skills. Ability to work independently and collaboratively in a dynamic environment. Demonstrated ability to deliver results under pressure and manage multiple priorities. Excellent written and verbal communication skills. Applications will also be considered from candidates with relevant formal qualifications considered to be of an equivalent or higher standard to those stated above. Desirable: A relevant project management qualification (e.g., PRINCE2, PMP, Agile certification). Experience working within the public sector or regulated environments. Familiarity with the Public Spending Code, governance frameworks, and public procurement rules. Experience in IT system rollouts or organisational change projects. REQUIRED COMPETENCIES Leadership Works with the team to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise Provides clear information and advice as to what is required of the team Strives to develop and implement new ways of working effectively to meet objectives Leads the team by example, coaching and supporting individuals as required Places high importance on staff development, training and maximising skills & capacity of team Is flexible and willing to adapt, positively contributing to the implementation of change Judgment, Analysis and Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors Takes account of any broader issues, agendas, sensitivities and related implications when making decisions Uses previous knowledge and experience in order to guide decisions Uses judgement to make sound decisions with a well reasoned rationale and stands by these Puts forward solutions to address problems Management and Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives Successfully manages a range of different projects and work activities at the same time Structures and organises their own and others work effectively Is logical and pragmatic in approach, delivering the best possible results with the resources available Delegates work effectively, providing clear information and evidence as to what is required Proactively identifies areas for improvement and develops practical suggestions for their implementation Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively Applies appropriate systems/ processes to enable quality checking of all activities and outputs Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal and Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role Acts as an effective link between staff and senior management Encourages open and constructive discussions around work issues Projects conviction, gaining buy-in by outlining relevant information and selling the benefits Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances Presents information clearly, concisely and confidently when speaking and in writing Collaborates and supports colleagues to achieve organisational goal Specialist Knowledge, Expertise and Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/ Organisation and effectively communicates this to others Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work Focuses on self development, striving to improve performance Drive and Commitment to Public Service Values Strives to perform at a high level, investing significant energy to achieve agreed objectives Demonstrates resilience in the face of challenging circumstances and high demands Is personally trustworthy and can be relied upon Ensures that customers are at the heart of all services provided Upholds high standards of honesty, ethics and integrity This job description is subject to change from time to time, in line with the FSAI's work requirements. DIVERSITY, EQUITY, INCLUSION AND BELONGINING The FSAI is committed to a policy of Equal Opportunities. The FSAI's vision is to be a leader in diversity, equity, inclusion and belonging, (DEI&B) in the Irish public sector. The FSAI and its staff is committed to: Treating all people equally and respectfully Being equitable and fair by working to attract and develop a diverse workforce and ensuring that individuals feel valued in their workplace. Being inclusive and seeking out and learning from multiple perspectives. FSAI STRATEGY AND VALUES The FSAI's current strategy sets outs our vision, purpose, values, strategic goals and objectives for the period 2025-2029. Our Vision Safe and trustworthy food for everyone Our Purpose As Ireland's independent regulator and the central competent authority for the enforcement of food safety legislation, we will protect consumers' health and interests by: Building a culture of food safety Improving food safety within a risk analysis framework Leading a robust food safety control system Continuing to drive organisational excellence Our Values We develop and inspire people to build a better organisation through teamwork We act with integrity and are honest, open and independent in all we do We are passionate about protecting consumers We act with respect and take personal responsibility We recognise and value collaboration with our partners We are transparent and open, and we communicate clearly More information can be found at