1,100 Retail Intern jobs in Ireland

Inspired by Apple's commitment to exceptional customer experiences, the Retail Customer Care (RCC) team delivers seamless support for the Apple Online Store. As a Senior Customer Service Specialist, you'll be a key player in our Retail Online team, handling escalated issues and complex cases to ensure customer satisfaction.

Description

You will act as the primary point of contact for customers, taking ownership of challenging situations and driving them to resolution. Your work will directly contribute to maintaining the high standards of the Apple Online Store experience.

Responsibilities

• Manage and resolve escalated customer issues originating from frontline support teams.
• Develop creative and effective solutions for complex customer problems, ensuring complete resolution.
• Proactively manage customer cases involving exceptional circumstances, maintaining consistent communication via email and phone.
• Identify emerging customer trends and recommend process improvements to enhance the overall customer experience.
  Collaborate cross-functionally with various teams to prevent and resolve escalations efficiently.

Minimum Qualifications

• Fluency in French and English is essential.
• Minimum 2 years of experience in a call center or customer support environment.
• A passion for delivering outstanding customer service and exceeding expectations.
• Excellent communication skills, both written and verbal, with the ability to communicate confidently and enthusiastically.
• Strong analytical, organisational, and administrative abilities.
• Exceptional attention to detail.
• Adaptable and willing to embrace new challenges and responsibilities.
• Proven ability to prioritise tasks, manage time effectively, and meet deadlines.
• A collaborative team player with a resourceful and flexible approach.
• Demonstrated ability to solve complex problems and find effective solutions.
• High level of computer literacy.

Preferred Qualifications

Experience in second-level support is highly desirable.

Submit CV

As Steve Jobs said in 1997 when introducing the Apple Store Online: "We make amazing products. We should have an amazing purchasing experience." Twenty-six years on, the Apple Store Online is one of the world's biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care (RCC), our team is able to bring this experience to life. The Retail Online Senior Customer Service team is an integral part of RCC. We handle after-sales related consults and escalations from the Apple Online Store Inbound Sales, Service, and Order Administration groups. Responsible for damage control and customer service recovery, we take ownership of extraordinary customer situations to ensure resolution.

Description

The Retail Online SCS team receives phone and email consultations from internal colleagues, providing advice and taking over complex cases to ensure an amazing customer experience. We take ownership of customer escalations, remain the highest and sole point of contact for our customers until resolution. We're seeking a customer service professional with 2 years of experience, strong communication skills, and proficiency in German and English.

Minimum Qualifications

• Fluent in German and English language
• Passion for outstanding customer service
• 2 years of call centre / customer support experience
• 2nd level support experience desirable
• Confident and enthusiastic communicator
• Strong analytical, organisational and administrative skills
• Excellent written & verbal communication skills
• Strong attention to detail
• Adaptability & willingness to take on new tasks
• Ability to prioritise tasks & work to deadlines / targets
• Strong team player who is resourceful and flexible
• Ability to solve complex problems
• High level of computer literacy

Preferred Qualifications

• Handling escalated customer issues and exceptional scenarios from frontline service specialists.
• Develop creative solutions to complex customer issues and follow through to resolution.
• Case management of extraordinary situations, including outreach and follow up by email and phone.
• Identify and escalate emerging customer trends, suggest process improvements to enhance the customer experience.
  Coordinate and work cross-functionally to prevent and/or resolve escalations.

Submit CV

Retail Assistant – John's Square Off Licence

This is a hands-on role in a well-established, independently owned retail store. As part of our team, you'll help ensure the shop runs smoothly day to day, maintain high standards, and deliver excellent customer service.

About Us

We focus on running clean, well-organised stores that put customer service first, with efficient operations and strong commercial standards.

Responsibilities

• Provide friendly, helpful service to all customers
• Assist with stock replenishment, ordering, and merchandising
• Maintain store presentation, cleanliness, and compliance standards
• Operate tills and handle cash/card transactions accurately
• Support promotions and in-store customer initiatives
• Work as part of the team to achieve store goals

Ideal Candidate

• 1–2 years of retail or customer service experience (preferred but not essential)
• Strong communication and interpersonal skills
• Reliable, flexible, and able to work on own initiative
• High personal standards and attention to detail
• Comfortable learning stock systems and following operational procedures

Job Type: Full-time

Pay: €13.50-€15.00 per hour

Experience:

• Retail sales: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person

Description
The Portlaoise Plaza
requires an
experienced Retail & Forecourt Supervisor
to assist the Store Manager in delivering store targets (both in terms of sales & profitability) through effective store operations and personnel management.

The position is
full-time.
Candidates must be available to
work any shift from Monday to Sunday.
The Role
Some responsibilities include, but are not limited to:

• Supervise the activities of the retail sales team daily and ensure necessary tasks are completed to an appropriate level
• Ensure that high-quality and consistent customer service is provided at all times
• To delegate and communicate effectively with the retail sales team
• Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the store is maintained at an optimum level
• Coordinate in-store sales and promotions
• Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the store is maintained at an optimum level
• Coordinate in-store sales and promotions
• To assist the manager as appropriate in matters relating to managing staff, ensuring compliance with labour law, HACCP, Health & Safety, and Consumer Legislation
• To ensure potential hazards in the store are identified and reduced, or where possible, removed/eliminated

Person Specification

• Possessing petrol forecourt experience would be a distinct advantage
• Operational knowledge of the retail grocery environment
• Excellent interpersonal relations
• An understanding of consumer needs
• Understanding of labour law, health & safety regulations, HACCP, and consumer law
• Commercial acumen with the ability to anticipate and react to market changes
• Committed to continually improving standards
• Self-motivated & ambitious
• Computer skills

Benefits

• Competitive rate of pay - Paid Weekly
• Só Hotel Group Discount
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job
• A company in growth with a clear vision, amazing culture & great people

Only candidates currently living in Ireland and allowed to work here will be considered.

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. In addition to our title sponsorship of Mayo GAA, we are proud retail partners to the IRFU, Connacht Rugby, Tipperary GAA, VHI Women's Mini Marathon, Basketball Ireland, Sligo Rovers, and St Patrick's Athletic. Our commitment goes beyond sponsorship; it's about helping to build a healthier, more active Ireland by supporting the communities where sport lives and grows.

Job Scope: Our managers are responsible for the overall operations and sales performance of our stores and ensuring that the right people and product are in place to achieve and exceed Company expectations.

Key Responsibilities:

• Every aspect of day-to-day operations in the store, including sales, staff, customer experience, security, health safety, stock and resources management.
• Meet and exceed store targets and Key Performance Indicators (KPIs).
• Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
• Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
• Drive excellent Visual Merchandising in store to engage, inspire and educate the consumer.
• Ensure all in-store services are suitably staffed and promoted, e.g. Safesize, Assisted Selling, etc.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
• Responsible for overall Health Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health Safety.
• Identify current and future customer requirements develop additional non-direct business.
• Ensure successful implementation of projects in line with company expectations.
• Deliver excellent store standards consistently in line with business audit requirements.
• Key holder and main call out person in the event of alarm activation.
• Provide cover for other stores as required.
• Any other activities as required in order to ensure the successful operation of the store.

Qualifications, skills and experience:

• 2/3 years management experience.
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
• Experience in Visual Merchandising desirable.
• Strong product knowledge.
• IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Additional Benefits include;

• Employee in-store discount
• Learning Development (Online training platform, Next Gen Management Programme, Education Assistance, Study Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn't propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.

We are currently looking to recruit a vibrant, passionate individual into the role of Sales Assistant. Our Sales Assistant should have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail.

Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment.

Key Skills:

Customer Service

Product Knowledge

Cash Handling

Visual Merchandising

Job Types: Full-time, Permanent

Pay: From €13.70 per hour

Benefits:

• On-site parking
• Store discount

Experience:

• Sales: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Description
The Kinnegad Plaza requires an experienced Retail & Forecourt Supervisor to assist the Store Manager in delivering store targets (both in terms of sales & profitability) through effective store operations and personnel management.
This is a full-time position (5 days per week) and may not be suitable for students.
The Role
Some responsibilities include, but are not limited to:

• Supervise the activities of the retail sales team daily and ensure necessary tasks are completed to an appropriate level
• Ensure that high-quality and consistent customer service is provided at all times
• To delegate and communicate effectively with the retail sales team
• Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the store is maintained at an optimum level
• Coordinate in-store sales and promotions
• Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the store is maintained at an optimum level
• Coordinate in-store sales and promotions
• To assist the manager as appropriate in matters relating to managing staff, ensuring compliance with labour law, HACCP, Health & Safety, and Consumer Legislation
• To ensure potential hazards in the store are identified and reduced, or where possible, removed/eliminated

Person Specification

• Possessing petrol forecourt experience would be a distinct advantage
• Operational knowledge of the retail grocery environment
• Excellent interpersonal relations
• An understanding of consumer needs
• Understanding of labour law, health & safety regulations, HACCP, and consumer law
• Commercial acumen with the ability to anticipate and react to market changes
• Committed to continually improving standards
• Self-motivated & ambitious
• Computer skills

Benefits

• Competitive rate of pay - Paid Weekly
• Só Hotel Group Discount
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job
• A company in growth with a clear vision, amazing culture & great people

To Apply: Please send your CV through this website or drop by the manager on duty.

Only candidates currently living in Ireland and allowed to work here will be considered.

Molloy's Liquor Store, Clonsilla

* NOFFLA Award Winners - Best Off Licence in Dublin 2025 *

Note: Part time and full time positions available

Molloy's is a long-established, family-run business with seven stores at the heart of Dublin's communities. We are now looking for an enthusiastic Sales Assistants to join our award-winning team at Molloy's Clonsilla

• What We're Looking For:
• Previous retail experience (essential)
• Flexibility - must be available for days, evenings, and weekends
• Passion for customer service and product knowledge (especially wines, craft beers, and spirits)
• Excellent communication skills and a hardworking attitude

Your Responsibilities:

• Merchandising fridges and floor displays
• Delivering exceptional customer service and product recommendations
• Operating the cash register, processing payments, and checking IDs
• Accepting and organizing deliveries
• Preparing online orders for delivery

What We Offer:

• Flexible roster
• Brewery & distillery visits
• Training opportunities & career progression
• A fun and passionate team environment

Applicants must be:

• Over 18 years of age
• Have at least one year of frontline retail experience ideally drinks industry
• If you're ready to be part of a fantastic team with a passion for great drinks and great service, we'd love to hear from you

We're Hiring: Retail Pharmacy Manager – Cara Allcare pharmacy Donegal

Cara Allcare Pharmacy
is looking for a passionate, people-focused
Retail Pharmacy Manager
to lead our front-of-store team in
Donegal
. If you're ready to take your retail career to the next level in a trusted, community-focused environment—this is your moment.

What You'll Do:

Lead and motivate a dedicated sales team

Drive front-of-shop performance and achieve sales targets

Maintain excellent retail and merchandising standards

Ensure compliance with SOPs, HSE schemes & cash handling procedures

Champion top-tier customer experiences every single day

What We're Looking For:

Retail Pharmacy experience ideally (management preferred)

Strong leadership and communication skills

Organised, adaptable and solutions-driven

A customer-first mindset and a passion for delivering real value