74 Retail Operations Management jobs in Ireland

Operations Manager

Galway, Connacht GE Vernova

Posted 6 days ago

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Job Description

**Job Description Summary**
Management of the Operations Department at Tynagh Power Station to achieve maximum facility availability in a safe, reliable, efficient and environmentally friendly manner in accordance with the customer's requirements and all legislative and regulatory obligations.
**Job Description**
**Key Duties and Responsibilities:**
The Operations Manager is responsible for the overall management required to operate the plant in safe, smooth and efficient manner, leading the Operations team.
+ Operations Manager will work in close coordination with the Plant Manager, Maintenance Manager and EHS Manager while leading plant operation activities at site.
+ Ensure compliance with all site Quality Procedures, Work Instructions and EHS Policy and Procedures
+ Administer, control and audit all aspects of the sites Safe Systems of Work
+ Manage and implement GE EHS procedures within area of responsibility.
+ Recruitment, training and personal development of Operations team members.
+ Monitor and control of Operations Department budget.
+ Generating internal, regulatory and Customer reports and KPIs.
+ Provision of support services to the Maintenance Department for completion and recording of routine maintenance activities.
+ Co-ordinate with GE O&M Centre of Excellence (CoE) team, GE Engineering and other O&M support team for the resolution of complex issues relevant to operations.
+ As Quality Champion - maintaining and auditing routines, schedules and procedures for all operational aspects of the facility, within a quality framework accreditable to ISO 9001
+ The Operations Manager will be available on call with the Power Plant Manager and Maintenance Manager at all times.
+ When required, deputize for the Plant Manager's absence
+ Any other duties as directed by the Power Plant Manager, as are deemed to be within their capabilities.
**Required Qualifications:**
+ Batchelors Degree in Engineering from an accredited College or University or equivalent experience
+ Minimum 5 years of experience in the Power Generation industry in a senior supervisory capacity
+ Able to write and speak fluently in the English language
**Desired Characteristics:**
+ Knowledge of GE systems and structures
+ Proactive, accurate and detail orientated
+ Good working knowledge of environmental and safety legislation
+ Excellent communication and people management skills.
+ Proficiency in MS Office and other IT tools.
**GE Benefits:**
+ Pension Plan
+ Health insurance
+ 25 days annual leave
+ Bonus scheme
+ Holiday flexibility (buy/sell)
+ Group income protection and Life insurance.
+ Gym, sports club subsidy
+ Bike to work scheme
+ Employee assistance program
+ Access to GE Learning, wellness program
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Operations Manager

Dublin, Leinster Excel Recruitment

Posted 6 days ago

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Hotel Operations Manager I'm working with a busy and well-regarded 4-star hotel in Greater Dublin that's looking to hire an experienced Hotel Operations Manager. This is a high-volume property with a strong focus on Food & Beverage and Conference & Banqueting, so we're looking for someone who's confident managing busy service periods, large events, and a fast-paced team. The ideal candidate will be hands-on, highly visible on the floor, and able to lead from the front. You'll be responsible for overseeing all operational departments, but your core focus will be on ensuring smooth, efficient, and high-standard delivery across F&B and C&B. Key Responsibilities Oversee daily operations across all departments, with a strong emphasis on F&B and Conference & Banqueting. Work closely with the Head Chef, F&B Manager, and Events team to ensure smooth service and event execution. Be a visible leader during busy service periods - supporting, guiding, and motivating your team. Maintain high standards of guest service, cleanliness, and compliance. Monitor budgets and costs and help drive revenue across departments. Support recruitment, training, and development of staff. What We're Looking For Minimum 5 years' experience in hotel operations, ideally in a busy 4-star+ property. Strong background in Food & Beverage and Conference & Banqueting. A hands-on manager who leads by example and thrives in a fast-paced environment. Excellent communication and team leadership skills. Financial awareness and experience with cost control and budgeting. A genuine passion for hospitality and guest experience. What's On Offer Competitive salary Meals on duty Staff discounts Career development opportunities Supportive and energetic team culture If you're an experienced hotel operator who enjoys being on the floor, leading busy teams, and making things happen - I'd love to speak with you. Get in touch to find out more or apply directly. #INDJEN1 Skills: F&B Operations C&B
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Operations Manager

Carrick on shannon, Connacht Leitrim Warmer Homes CLG

Posted 2 days ago

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Leitrim Warmer Homes CLG T/A LWH Love a Warm Home Full Time- Operations Manager Job Purpose The role will report directly to LWHs Manager and will assume responsibility for the day-to-day management of all support services within the company as well as overall responsibility for Human Resources and Compliance. Governance and Expertise Deputising for the Manager as necessary In conjunction with the Manager, the Financial Accountant and the Board, co-ordinate development of strategic plans, annual operations plans and key performance indicators. Review and monitor the companys risk register in conjunction with the Manager and lead on implementing mitigation measures to control and minimise risk. Act as the Data Protection Officer. Liaise with the Manager and the Financial Accountant in relation to the companys reporting requirements, including reporting to funders and monthly and annual reporting to the Board of Directors Liaise with the Board of Directors ensuring that all relevant reports and documentation are provided and that meetings are recorded Leadership and Management Manages a team of operational administrative support staff, and human resources Overall responsibility for new initiatives (Company expansion including transfer to larger premises, focus on SEAI Community Energy Grants, develop LWH Charity Bursary), including funding, procurement and people management. Explores opportunities to widen 'customer base' so as to reduce reliance on SEAI source. Co-ordinates company development, procedures, processes and supporting documentation so as to be aligned for the next SEAI procurement process Ensures that the teams are effectively supported with human resource policies and adequate resources. Takes the lead in matters relating to recruitment and staffing Process Improvement In conjunction with the Manager and the Financial Accountant maintains and contributes to reviewing organisational policies and procedures, ensuring compliance with all regulatory and legal responsibilities Ensures all procedures are appropriately documented and communicated to the team and that where required training is provided ISO Management Ensure all operations are carried out appropriately and cost-effectively seeking to improve operational management systems and processes and apply best practices Operational Management Oversee the day-to-day running of the office, including general administration, human resources, IT management, insurance, inventory and stock control Lead on H&S assuring ongoing compliance with statute, quality and industry regulatory requirements liaising with external H&S provider Lead on public relations and social media (website, facebook etc, attend external meetings) relating to the dissemination of information to the public about the Company and its services In conjunction with the Manger and the Financial Accountant oversee budgeting, reporting, planning and auditing as needed ensuring compliance with financial policies at all times Any duties assigned by the Manager Participating in team and one-to-one meetings on a regular basis, as required Participating in relevant training and development programmes related to duties outlined Personal Specification: The successful candidate will have:- A third level degree or professional qualification in a relevant discipline and or 5 years + experience in the operational management of a comparative organisation Strong understanding of rural development in general and energy related programmes in particular Strong organisational and planning skills, with the ability to work under pressure, communicate effectively and prioritise workload to meet deadlines Proven track record of analysing information, troubleshooting and resolving issues as needed Must be highly proficient in Microsoft Office (Word, Excel & Power-point) Excellent communication skills Excellent interpersonal, networking and collaborative skills, capable of engaging with internal and external stakeholder Highly motivated and dynamic, with flexibility to adapt to Company needs Ability to work both within a team structure and on own initiative What we Offer Competitive Salary Company Pension Employee Assistance Programme Please click the APPLY button below to submit your CV. Applications by post: CV and Cover letter to Leitrim Warmer Homes CLG, Unit 1 Riverside, Carrick Road, Drumshanbo, Co. Leitrim. Closing date 5:00pm 22nd October 2025. Shortlisting will apply. Leitrim Warmer Homes CLGis an equal opportunities employer.
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Operations Manager

Portlaoise, Leinster Arkil

Posted 8 days ago

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Operations Manager Killeen Civil Engineering About Killeen Civil Engineering Killeen Civil Engineering is one of Irelands leading providers of civil engineering and infrastructure services. We deliver high-quality projects across sectors including roads, utilities, groundworks, commercial, and residential developments. With a reputation for excellence, safety, and reliability, we have built lasting relationships with clients, local authorities, and communities nationwide. As we continue to grow, we are seeking an experienced Operations Managerto join our senior leadership team and drive operational performance, ensuring that Killeen remains at the forefront of the Irish civil engineering sector. Key Responsibilities Lead the operational delivery of all projects across Ireland, ensuring completion on time, within budget, and to the highest quality standards. Provide strategic direction and oversee the performance of project managers, site teams, and engineering staff. Ensure compliance with Irish health, safety, environmental, and quality standards (CIF, ISO, and HSA requirements). Oversee resource planning, supply chain management, and subcontractor performance. Drive excellence in programme management, risk management, and project reporting. Collaborate with the commercial team on tendering, contract management (NEC, Public Works Contracts), and client negotiations. Foster strong client and stakeholder relationships to secure repeat business and enhance company reputation. Develop and implement continuous improvement initiatives to strengthen productivity, efficiency, and sustainability. Provide regular operational performance updates to the Managing Director and Board. Qualifications & Experience Degree in Civil Engineering, Construction Management, or a related discipline. Chartered Engineer status with Engineers Ireland desirable. 10+ years experience in civil engineering or construction, with at least 5 years in a senior leadership/operations role. Proven record of delivering major infrastructure and civil works projects in Ireland. Strong knowledge of Irish regulatory frameworks, Public Works Contracts, NEC contracts, and local authority requirements. Excellent leadership skills with experience in managing multidisciplinary teams. Demonstrated ability to manage budgets, programmes, and commercial performance. Strong interpersonal, negotiation, and stakeholder management skills. Commitment to the highest standards of health, safety, and environmental performance. Why Killeen Civil Engineering? Killeens is a dynamic and fast-growing civil engineering company known for delivering top-tier public realm and infrastructure projects across Ireland. Built on a foundation of excellence, innovation, and collaboration, we continue to grow by securing exciting and meaningful projects nationwide. This position presents an excellent opportunity for a qualified candidate to join our team and contribute to the organisations continued growth and progress. Killeens provides a competitive and negotiable compensation package for suitable candidates. We are committed to supporting our employees by offering a comprehensive range of benefits, including professional development support and opportunities for further education. Employees can expect avenues for both professional advancement and long-term career progression.
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Operations Manager

Limerick, Munster Cregg Recruitment

Posted 8 days ago

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Operations Manager CREGG are exclusively recruiting for an experienced and analytically minded Operations Manager to join our clients team in East Limerick. This is a full-time permanent position. The Operations Manager will take responsibility for ensuring high performance across five business units, with a particular focus on operational efficiency, systems improvement, cost management, service delivery, and strategic resource allocation. Key Responsibilities: Oversee the day-to-day operations of five business units, ensuring effective scheduling, resource allocation, and consistently on-time delivery. Continuously evaluate and improve operational workflows and management systems, using data-driven insights to identify inefficiencies and implement measurable improvements. Set and deliver operational KPIs, including route performance, turnaround times, delivery accuracy, and cost efficiency, leveraging technology for real-time tracking and reporting. Ensure full compliance with all transport legislation, including driver hours, vehicle safety, and industry regulations, embedding best-practice procedures across the business. Ensure strict adherence to approved budgets while driving initiatives to achieve financial targets and optimise resource allocation. Oversee commercial quotations and tender submissions, using operational and systems data to produce competitive, accurate proposals. Manage departmental budgets, analyse trends, and implement corrective actions to ensure sustained financial performance. Provide visible, decisive leadership to promote a culture of accountability, continuous improvement, and health & safety across all operational teams. Qualifications and Skills: Proven experience as an Operations Manager or similar senior role within a transportation, logistics, or warehousing environment. Strong analytical mindset with the ability to evaluate operational and systems data, identify trends, and implement practical improvements. Comprehensive understanding of transport logistics, route optimisation, compliance, and workforce planning. Demonstrated leadership experience, with a track record of managing teams, driving performance, and leading operational change. Proficiency in Microsoft Office (especially Excel) and experience with Transport Management Systems (TMS) or planning systems. A relevant degree in logistics, operations, or a related field is advantageous. Full, clean drivers licence (Road Transport Operator Licence holder desirable). For more information, please contact Gary () with your CV. Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission. GC - 10900 INDCRG Benefits: Parking Pension Negotiable
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Operations manager

Dublin, Leinster Excel Recruitment

Posted today

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permanent
Hotel Operations Manager I'm working with a busy and well-regarded 4-star hotel in Greater Dublin that's looking to hire an experienced Hotel Operations Manager. This is a high-volume property with a strong focus on Food & Beverage and Conference & Banqueting, so we're looking for someone who's confident managing busy service periods, large events, and a fast-paced team. The ideal candidate will be hands-on, highly visible on the floor, and able to lead from the front. You'll be responsible for overseeing all operational departments, but your core focus will be on ensuring smooth, efficient, and high-standard delivery across F&B and C&B. Key Responsibilities Oversee daily operations across all departments, with a strong emphasis on F&B and Conference & Banqueting. Work closely with the Head Chef, F&B Manager, and Events team to ensure smooth service and event execution. Be a visible leader during busy service periods - supporting, guiding, and motivating your team. Maintain high standards of guest service, cleanliness, and compliance. Monitor budgets and costs and help drive revenue across departments. Support recruitment, training, and development of staff. What We're Looking For Minimum 5 years' experience in hotel operations, ideally in a busy 4-star+ property. Strong background in Food & Beverage and Conference & Banqueting. A hands-on manager who leads by example and thrives in a fast-paced environment. Excellent communication and team leadership skills. Financial awareness and experience with cost control and budgeting. A genuine passion for hospitality and guest experience. What's On Offer Competitive salary Meals on duty Staff discounts Career development opportunities Supportive and energetic team culture If you're an experienced hotel operator who enjoys being on the floor, leading busy teams, and making things happen - I'd love to speak with you. Get in touch to find out more or apply directly. #INDJEN1 Skills: F&B Operations C&B
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Operations Manager

Cork, Munster Pale Blue Dot® Recruitment

Posted 3 days ago

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full-time permanent

Operations Manager

Location: Galway

A leading provider of bespoke automation solutions for the medical device manufacturing sector is seeking a strategic, hands-on Operations Manager to lead its Galway operations. This is a key leadership role focused on driving excellence across production, supply chain, and procurement functions in a dynamic, fast-paced environment.

This is an exciting opportunity for an experienced professional to shape core operational processes within a company that values safety, innovation, collaboration, and continuous improvement.

Why Join?

  • Influence critical operational functions in a high-impact, high-growth industry.

  • Be part of a passionate, innovative team driving automation solutions for advanced manufacturing.

  • Join a company culture committed to quality, safety, and performance.

Responsibilities include but are not limited to:

  • Lead and manage day-to-day operations across assembly, supply chain, procurement, and purchasing functions.

  • Provide clear direction, coaching, and performance feedback to cross-functional teams.

  • Drive continuous improvement initiatives using Lean manufacturing tools and data-driven decision-making.

  • Coordinate production planning, scheduling, and resource allocation to meet delivery and revenue targets.

  • Establish and monitor key performance indicators (KPIs) for safety, quality, delivery, and cost (SQDC).

  • Foster a strong safety culture and ensure compliance with all regulatory, quality, and operational standards.

  • Act as the primary operations liaison for customer projects, ensuring timely and high-quality delivery.

  • Collaborate with engineering and project management teams to support efficient execution of customer solutions.

  • Analyze operational data, identify trends, and implement corrective actions to optimize performance.

  • 5–10 years’ experience in operations management within a manufacturing or automation environment.

  • Minimum 3 years’ project management experience in a cross-functional setting.

  • Background in medical device, aerospace, or automotive manufacturing is preferred.

  • Experience with mechanical and/or electrical machine assembly is a strong advantage.

  • Proficient in Microsoft Office tools; ability to read and interpret technical drawings.

  • Strong leadership, communication, and team development skills.

  • Proven ability to manage complex workflows and prioritise competing demands.

  • Experience in operational planning, budgeting, and performance monitoring through KPIs.

  • Practical knowledge of Lean Manufacturing principles and continuous improvement methodologies.

Additional Details:

  • Full-time, permanent position based in Galway.

  • Competitive salary and benefits package offered.

  • Immediate interviews available for qualified candidates.

Note: By applying for this position, you may also be considered by Pale Blue Dot® Recruitment for other suitable roles.

Pale Blue Dot® Recruitment – The Experts in STEM Workforce Solutions

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Senior Operations Manager

New
Dublin, Leinster JABIL CIRCUIT, INC

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Job Description

SUMMARY
Lead the Operations Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. Be a creative and proactive leader of the management team, focused on continuous improvement. Provide exceptional support to customers, team members, and shareholders.

The position reports directly to the Operations Director.


ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.


LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Functional Managers.
· Communicate criteria to recruiters for Functional Management position candidates.
· Coach Functional Managers in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Functional Managers to deliver excellence to every internal and external customer.
· Create and manage succession plans for Functional Managers.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell members, Business Unit Manager (BUM), and Functional Manager on Functional Manager’s contribution to the team.
· Provide ongoing coaching and counseling to Functional Manager based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
Communication:
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own communication style accordingly.


FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Create and communicate the campus strategic directions.
· Define, develop and implement a strategy, which contributes to the corporate strategic directions.
· Provide regular updates to Functional and Corporate Operations Manager on the execution of the strategy.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the campus.
· Compare forward forecast results to historical actual results for trend assessment and analysis.

TECHNICAL MANAGEMENT RESPONSIBILITIES
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assess the adequacy of data gathering methods utilized by the workcells.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Encourage team members to maintain an in-depth field of experience and knowledge regarding emerging electronic, manufacturing and materials management technologies.
· Ensure Jabil is an industry leader in developing and adapting effective advanced systems and methods.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.


MINIMUM REQUIREMENTS
Bachelor’s degree or equivalent education and training AND 10 years work experience in a relevant Jabil position OR equivalent external work experience, including 5 years management experience. Master’s degree preferred. Advanced PC skills, including training and knowledge of Jabil’s software packages.

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Digital Operations Manager

Rathcoole, Leinster Iron Mountain

Posted today

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Title: Imaging Operations Manager
Location: Dublin Aerodrome
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.
Elevate the power of your work
Iron Mountain is seeking an **Operations Manager** to lead our Digital Imaging & Document Processing operations in Dublin Aerodrome. This leadership position is responsible for the direction and operational execution of our document scanning services. You will be accountable for managing operational strategy, team performance, process optimisation, and financial oversight, to ensure exceptional quality of work for our clients.
**Your Role in Our Mission**
+ **Operational Leadership:** You will be responsible for overseeing all activities and team members, ensuring a high level of performance across the department. You will set daily priorities, monitor progress, and provide strategic direction to your direct reports.
+ **Client & Service Excellence:** You will serve as a key point of contact for clients, ensuring their objectives are met while maintaining professional and proactive communication. You are accountable for meeting and exceeding KPIs and swiftly addressing any service failures to maintain exceptional delivery standards.
+ **Performance & People Management:** You will be responsible for setting and monitoring daily service deliverables. A critical part of your role is to build and develop a high-performing team by maintaining skills matrices, implementing training plans, and addressing performance issues promptly and professionally.
+ **Business Planning & Forecasting:** In collaboration with senior management, you will develop and execute service delivery plans that maximise resource utilisation and exceed client expectations. You will maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records to ensure transparency and accountability.
+ **Quality & Continuous Improvement:** You will enforce strict adherence to standard operating procedures (SOPs) and quality assurance processes. You will also be responsible for investigating non-conformance incidents and identifying opportunities for process improvements to enhance productivity and efficiency.
+ **Financial Management:** You will maintain the commercial viability of our operations by monitoring key performance indicators (KPIs) and ensuring contracts are delivered against agreed-upon cost models. You are responsible for financial data collation and forecasting to maximise resource utilisation and profitability.
+ **Compliance:** You will ensure all Iron Mountain HR policies and compliance procedures are strictly followed.
**Valued Skills & Experience**
+ **Leadership Experience:** Experience managing a large team of 100+ individuals, within a fast-paced, target-driven environment. You may already be working in:
+ Contact Centre Management
+ Logistics & Supply Chain
+ Manufacturing & Production
+ Financial Services
+ Healthcare Administration
+ Records Management & Archiving .but we would also welcome applications from other sectors.
+ **Business Acumen:** A solid understanding of business process management, process implementation, and operational security (confidentiality and legislative compliance).
+ **Management Skills:** Strong leadership and people management skills with the ability to create a high-performing, motivating culture. You should be a decisive manager who can handle variable and conflicting business issues effectively.
+ **Communication:** Exceptional ability to present operational facts, objectives, and deliverables clearly and concisely.
Please note: Government SC clearance is a **condition of employment** . You must have been a legal resident in the UK for 5 years.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
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Quality Operations Manager

PCI Pharma Services

Posted 6 days ago

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Job Description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**Summary of Role**
This operational quality leadership position drives quality excellence across the business unit. The role encompasses comprehensive ownership of quality processes, documentation standards, and regulatory compliance while serving as the primary quality liaison for key customer relationships and critical quality initiatives.
**Key Responsibilities:**
**Quality Leadership & Strategy**
· Lead the development and execution of quality operations, overseeing all batch manufacturing record generation, and review. Responsible for all production related quality assurance
· Partner with peer Quality Managers and Quality Systems Manager to drive QA optimization strategies and generate company-wide continuous improvement initiatives
· Establish cross-functional quality training frameworks and capability development programs across all sites to ensure operational resilience and scalability
**Process Excellence & Compliance**
· Own the comprehensive governance of quality documentation systems, driving standardization, updates, and maintenance of all quality-related forms and records
· Authorize and oversee deviation management and investigation protocols, ensuring swift resolution of process and product quality issues while maintaining customer satisfaction
· Ensure unwavering adherence to GMP standards and customer quality agreements, positioning the organization as a trusted quality partner
**Team Leadership & Development**
· Provide direction and leadership to the quality operations team (~10 direct reports), establishing performance frameworks and operational excellence standards
· Implement performance management systems that drive accountability and continuous improvement in batch completion metrics and quality indicators
·Champion a culture of quality excellence through regular coaching, mentoring, and professional development initiatives
**Operational Excellence**
· Execute systematic GEMBA leadership walks to assess operational standards, drive housekeeping excellence, and ensure comprehensive GMP compliance across all operations
· Oversee product inspection protocols and quality assessment frameworks, ensuring adherence to specification requirements and proactive issue resolution
· Direct quality operations across incoming goods receipt and related supply chain touchpoints
**Customer & Stakeholder Management**
· Lead high-level customer engagement initiatives, representing the organization in quality discussions and driving customer satisfaction through proactive quality partnership
· Serve as a leader for customer audit processes, ensuring successful outcomes and continuous relationship strengthening
· Champion process improvement initiatives and operational innovation projects, including transfer of new product introduction initiatives.
**Subject Matter Expertise**
· Establish and maintain deep technical expertise in packaging and quality processes, serving as the go-to authority for customer and regulatory audit support
· Drive project leadership and cross-functional collaboration to meet evolving business requirements and organizational objectives
**Essential**
· Minimum 10 years' experience in Quality for a pharmaceutical company operating to EU GMP standards.
· 2 -5 years' experience in a leadership or team management role
· Broad and deep understanding of EudraLex Vol 4, its key chapters and annex's
· Understanding of serialisation requirements.
· A flexible and willing attitude
· Communication skills to interact with internal and external customers at a senior level.
· Strong Team player with open communication style with the ability to direct and train others and deliver clear instruction, including internal staff, customers and suppliers
· Design and develop new equipment to help improve line effectiveness.
· Ability to influence and collaborate at all levels in order to achieve company targets.
· Ability to represent the company in a professional and highly competent manner.
· Able to multitask and prioritise activities.
· Ability to work on their own as well as part of a team.
· Excellent problem-solving skills.
· Dependable, reliable and robust personal integrity.
**Desirable**
· Experience in a quality operations department, with responsibility for batch release in support of a Qualified Person Function
· Experience in hosting regulatory inspections
· Detailed understanding of both primary and secondary packaging processes.
#LI-MS1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled
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Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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