174 Sales Experience jobs in Ireland

Customer Account Management Business Development Representative

Dublin, Leinster U.S. Bank

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
**Customer Account Management Business Development Representative**
The Customer Accountant Management Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers' database maintenance.
You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.
In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.
You will maintain an in-depth knowledge of our product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling company's revenue growth while helping customers.
**Accountabilities**
+ Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
+ Expand and exceeds your goals within your designated portfolio
+ Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
+ Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
+ Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)
**- Competencies -**
**Drive for Results**
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
**Collaboration**
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
**Agility & Innovation**
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization
**Talent Development & Engagement**
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre
**Risk Management**
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
**Ethics and Trust**
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes
**Qualifications Required to perform your Role**
+ Fluent in the English language,
+ High school diploma or equivalent previous sales experience,
+ Telephone sales experience as Telesales Agent or equivalent.
+ Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
+ Experience selling payments and delivering cross sell campaigns
+ Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
+ Ability to work independently and as part of a team
+ Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
+ Excellent communication, presentation, and interpersonal skills
+ Ability to manage multiple priorities effectively
This role has been identified as Controlled Function ("CF4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position
**Location**
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
_This position is not eligible for visa sponsorship._
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
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Associate Director, Account Management

Concentrix

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Job Title:
Associate Director, Account Management
Job Description
We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are seeking an experienced and results-driven **Associate Director, Account Management** to manage a portfolio of strategic global account. This individual contributor role focuses on deepening client relationships, identifying growth opportunities, managing commercial engagements, and ensuring the delivery of exceptional service. The successful candidate will be a consultative seller and strategic thinker with a strong understanding of client needs and industry trends.
**What you will do in this role**
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
**Client Relationship Management**
+ Serve as the primary point of contact for assigned account, ensuring strong, long-term relationships with key decision-makers and stakeholders.
+ Build and expand relationships beyond traditional buying towers to uncover new opportunities.
+ Gain a deep understanding of the client's business model, challenges, and goals to proactively identify solutions and growth opportunities.
+ Conduct regular strategic business reviews with clients to communicate performance, discuss initiatives, and align on business objectives.
**Strategic Account Growth**
+ Develop and execute forward-looking account plans that align with client objectives and Concentrix growth targets.
+ Identify, develop, and present multi-service proposals, including Concentrix or partner technology solutions.
+ Actively manage the sales lifecycle for upsell opportunities: from lead generation to proposal development, pricing, negotiation, and closure.
+ Support responses to RFPs, RFIs, and RFQs in collaboration with cross-functional teams.
**Commercial & Contract Management**
+ Lead and support contract renewals and commercial negotiations to ensure win-win outcomes.
+ Track contract timelines and proactively engage with clients to ensure timely renewals.
**Cross-Functional Collaboration**
+ Partner with internal stakeholders across Sales Support, Operations, Finance, and Product to ensure delivery excellence and alignment on client initiatives.
+ Provide market and client intelligence to internal teams to inform strategy, product development, and continuous improvement.
+ Maintain and update CRM tools (e.g., Salesforce) with accurate account data, sales activity, and opportunity pipeline information.
**Your qualifications**
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you have:
+ Proven experience identifying problems and developing solutions (via core audit knowledge, and conceptual and analytical thinking) as well as established experience managing time, resources, and projects.
+ Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services. Experience in Content Moderation, Financial Crime & Compliance, Trust & Safety, or B2B environments is preferred.
+ Strong consultative selling and relationship management skills with executive-level stakeholders.
+ Demonstrated success in managing and growing enterprise accounts, responding to RFPs/RFIs/RFQs, and leading commercial negotiations.
+ Solid understanding of business operations, industry trends, and competitive landscape.
+ Strong problem-solving skills and ability to navigate complex, matrixed environments.
+ Excellent communication skills-both written and verbal-with the ability to engage and influence stakeholders at all levels.
+ Proficiency with Microsoft Office Suite and CRM platforms (Salesforce preferred).
+ Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
+ Flexibility to travel (approximately 20%).
+ **Key Competencies**
+ **Strategic Thinking** - Able to align account strategy with broader business goals.
+ **Client Focus** - Committed to delivering value and building trust with clients.
+ **Results-Oriented** - Track record of meeting or exceeding revenue and client satisfaction goals.
+ **Adaptability** - Comfortable navigating change and solving complex challenges.
+ **Collaboration** - Works effectively across departments to achieve shared objectives.
**Power the best version of you!**
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._
Location:
IRL Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Digital Account Management - Finnish Speaker

Dublin, Leinster Microsoft Corporation

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Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Sets priorities, focus, and resources and strengthens operations. Expands network of key internal partners to ensure execution of core tasks and account transactions. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships. Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.
**Responsibilities**
Account Management
Expands network of key internal (e.g., Industry Solutions (IS)) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners' sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks. Determines prioritization of action for multiple assigned accounts based on customer needs, sales-generating importance, growth opportunities, and account risks, all while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first, and re-adjust priorities to respond to pressing and changing demands.
Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays.
Customer Engagement
Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives, and partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing outputs, and reflect in the engagement strategy in our customer plan.
Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. If industry aligned, also develops a comprehensive understanding of the customer's industry.
Understands customer drivers of business transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation. Engages with customers to lead strategic technology direction/transformation within assigned accounts customer. Proactively mitigate competitive risk. Mitigate competitive risk. Ensures line-of-business wins are captured (e.g., testimonials) for referencing through insightful listening.
Industry Knowledge
Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., industry teams, industry specific partners) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
Sales Excellence
Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to expand relationship with decision makers and stakeholders of assigned accounts by leveraging best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.
Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Customer Success Account Management (CSAM)) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
Implements strategies to engage relevant stakeholders of assigned accounts and create and/or identify upselling/cross-selling non-qualified opportunities and drive consumption of Microsoft solutions while utilizing common sales and delivery methodology for the Microsoft sales organization.
Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customer's business objectives. Establishes the competitive advantage. Develops plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
**Qualifications**
Required / Minimum Qualifications
+ Master's Degree in Business Administration with professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformationOR
+ Bachelor's Degree in Business, Technology, or related field with solid professional experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformationOR Equivalent experience
Additional / Preferred Qualifications
+ Master's Degree in Business Administration with extensive professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)OR
+ Bachelor's Degree in Business, Technology, or related field with long-standing professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)OR Equivalent experience
+ Demonstrated account management experience or equivalent
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Accounts Administrator / Funding Account Management

Bray, Leinster Storm Recruitment

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Our client, a leading childcare provider are seeking a skilled Accounts Administrator / Funding Account Management Executive for a full-time position in North Wicklow. In this role, you'll support managers by administering funding programs, processing payments, and managing contracts. We're looking for someone with strong organizational skills, previous accounts experience, and a proactive attitude. This role requires on-site presence. Compensation: €40,000 per annum Responsibilities: Support managers in administering all funding programs. Maximise funding and minimise funding losses. Reconcile all funding programs quarterly. Advise staff on relevant deadlines. Address queries from parents and managers. Manage contracts and paperwork. Handle Leavers and Starters reports. Update mandates and process direct debits and deposits. Handle cancellations and booking changes. Adjust room registers as needed. Update the master list for monthly reconciliation. Process and send invoices. Manage the monthly payment schedule and autopayments. Reconcile monthly payments and banking invoices. Handle bounced direct debits and initiate retries. Monitor and update the debt collection balance. Track unbilled invoices for new mandates. Process and review weekly refunds. Accept card payments. Set up new accounts on softwares. Handle software updates and queries. Requirements: Strong verbal communication, organisational, and time management skills. Excellent relationship-building abilities. Proactive and responsive. Proven experience in accounts receivable. Familiarity with Accounting softwares. Skills: Accounts Receivable Funding Administration
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Head of Account Management - EMEA

Dublin, Leinster €125000 - €150000 Annually Intercom

Posted 1 day ago

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permanent

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Join Intercom as the Head of Account Management for EMEA and play a pivotal role in shaping the future of AI-driven customer service. In this high-impact, second-line leadership position, you'll drive revenue growth across both SMB and Mid Market accounts, ensuring our customers experience the full value of our industry-leading AI solutions. Your leadership will directly influence a generational opportunity-help build the AI agent category and shape the future of customer service.

What will I be doing?
  • Build and lead the EMEA account management organization across all major segments (VSB, SB, MM).
  • Lead, coach, and develop front line managers and teams responsible for all existing business revenue in EMEA, including both Small Business and Mid Market accounts (30+ sellers, 5 managers).
  • Define and execute the Account Management strategy, developing playbooks and territory plans that drive retention and expansion revenue.
  • Manage all planning, revenue forecasting, resource allocation, and investment planning across account management functions for EMEA.
  • Partner with global leadership on company-wide initiatives, representing the North America book of business in product roadmap discussions, pricing strategy, and more.
  • Work closely with the regional customer success organization to build and execute programs to drive customer health and utilization.
  • Build strategic relationships with top customers within EMEA.
What skills do I need?
  • 12+ years of experience in technology sales, with 5+ years leading high performing account management teams
  • 5 years of closing experience in IC capacity (ideally MM+)
  • 5 years of first line management experience (ideal candidate will have both SMB and MM+ in a rapidly growing business)
  • 2 years of second line management experience (ideally leading teams of different segments or tierings)
  • Deep renewals experience, ideally running renewals businesses of 8 figures
  • Strong program management experience, proven ability to take strategic programs through ideation to launch
  • Proven track record of building and scaling teams across multiple segments/customer tiers
  • Strong operational mindset-skilled at building scalable processes and driving efficiency
  • Strategic mindset with the ability to balance immediate revenue goals with long-term market development and ecosystem building
  • Executive presence and communication skills suitable for engaging with C-level customers
  • Familiarity with Command of the Message and MEDDPICC (or similar) a plus
  • Passion for AI and its transformative potential in customer service.

We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!

  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values .

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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Sales Manager Account Management - Co. Limerick

Limerick, Munster ICDS Group

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Sales Manager Account Management Team Location: County Limerick Type: Full-time, Permanent We are seeking a highly motivated and energetic Sales Manager to lead our Account Management team. This role is ideal for a results-driven leader who can inspire their team, drive sales growth, and foster strong customer relationships. The Sales Manager will be responsible for overseeing a team of Account Managers, each managing a diverse customer portfolio. The successful candidate will lead with passion and enthusiasm, ensuring delivery of sales targets while promoting a culture of customer obsession and service excellence. Key Responsibilities Lead, manage, and motivate a team of 510 Account Managers, ensuring their continuous development and success. Deliver on sales and margin targets, driving growth across multiple product categories. Develop strategies to convert sales leads, expand business within existing accounts, and reduce customer attrition. Monitor performance through reports, sales metrics, and CRM tools, providing regular feedback and gap analysis. Collaborate cross-functionally with Operations, Finance, and other departments to ensure customer satisfaction and profitability. Manage credit, write-offs, and financial risk in collaboration with the credit team. Oversee preparation of budgets, forecasts, and sales reports. Actively utilise CRM systems (e.g., Salesforce) for forecasting, planning, and customer management. Lead by example in fostering engagement, communication, and customer-first service delivery. Requirements 5+ years of proven sales experience (ideally within food, FMCG, or a related sector). 3+ years of people management experience; experience leading a remote team is an advantage. Strong commercial acumen with a proven ability to achieve and exceed sales growth. Proficiency in CRM systems (Salesforce experience desirable). Strong knowledge of KPIs, metrics, and financial data interpretation. Excellent interpersonal, leadership, and communication skills with the ability to influence at all levels. A solution-oriented mindset with strong organisational and time management skills. Strategic thinker with the ability to plan, execute, and adapt to changing business needs. What We Offer A leadership role with significant impact on team and business success. Competitive salary and performance-based incentives. Opportunities for personal and professional development. A dynamic, customer-focused, and supportive work environment. This is an exciting opportunity for a driven Sales Manager to join a growing business, lead a high-performing team, and make a measurable impact on both customer satisfaction and commercial performance. Skills: Food Buyer Account Manager Sales Manager
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Sales manager account management - co. limerick

Limerick, Munster ICDS Group

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permanent
Sales Manager Account Management Team Location: County Limerick Type: Full-time, Permanent We are seeking a highly motivated and energetic Sales Manager to lead our Account Management team.

This role is ideal for a results-driven leader who can inspire their team, drive sales growth, and foster strong customer relationships.

The Sales Manager will be responsible for overseeing a team of Account Managers, each managing a diverse customer portfolio.

The successful candidate will lead with passion and enthusiasm, ensuring delivery of sales targets while promoting a culture of customer obsession and service excellence.

Key Responsibilities Lead, manage, and motivate a team of 510 Account Managers, ensuring their continuous development and success.

Deliver on sales and margin targets, driving growth across multiple product categories.

Develop strategies to convert sales leads, expand business within existing accounts, and reduce customer attrition.

Monitor performance through reports, sales metrics, and CRM tools, providing regular feedback and gap analysis.

Collaborate cross-functionally with Operations, Finance, and other departments to ensure customer satisfaction and profitability.

Manage credit, write-offs, and financial risk in collaboration with the credit team.

Oversee preparation of budgets, forecasts, and sales reports.

Actively utilise CRM systems (e.g., Salesforce) for forecasting, planning, and customer management.

Lead by example in fostering engagement, communication, and customer-first service delivery.

Requirements 5+ years of proven sales experience (ideally within food, FMCG, or a related sector).

3+ years of people management experience; experience leading a remote team is an advantage.

Strong commercial acumen with a proven ability to achieve and exceed sales growth.

Proficiency in CRM systems (Salesforce experience desirable).

Strong knowledge of KPIs, metrics, and financial data interpretation.

Excellent interpersonal, leadership, and communication skills with the ability to influence at all levels.

A solution-oriented mindset with strong organisational and time management skills.

Strategic thinker with the ability to plan, execute, and adapt to changing business needs.

What We Offer A leadership role with significant impact on team and business success.

Competitive salary and performance-based incentives.

Opportunities for personal and professional development.

A dynamic, customer-focused, and supportive work environment.

This is an exciting opportunity for a driven Sales Manager to join a growing business, lead a high-performing team, and make a measurable impact on both customer satisfaction and commercial performance.

Skills: Food Buyer Account Manager Sales Manager
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Business Development Representative

GoTo

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**Job Description**
**Where you'll work:** Dublin or commutable areas.
**Sales at GoTo**  
At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower their day-to-day lives. We're constantly elevating our approach by leveraging the latest AI-driven tools-giving you the edge to identify opportunities, personalize outreach, and deliver meaningful results for our customers and partners. Here, creative problem-solving and data-backed insights go hand-in-hand, helping you prospect smarter and match our solutions to each unique need. Join us and be part of a company where innovation is at the core, and where your ambition helps shape the future of sales in an AI-powered world.
**Your Day to Day**   
**As a Business Development Representative you would be working on:**
+ Identify & create new sales opportunities from inbound and outbound leads.
+ Achieve monthly quota of passed closed opportunities.
+ Develop and implement strategies for outbound lead generation.
+ Deliver great results against defined KPI's including activities, lead generation, conversion, closing sales, and customer experience outcomes.
+ Execute marketing campaigns to increase new user acquisition and conversions and engage prospects and customers via telephone and online chat to qualify leads and drive conversions.
+ Collect, analyze and report data around performance, campaign, and operational execution.
+ Collaborate with team members and managers to develop strategies and improve ideas and execution that drive team success.
+ Provide amazing prospect and customer experiences and gain experiences to grow your career.
**What We're Looking For**  
**As a Business Development Representative, your background will look like** :
+ **_Must speak fluent English_**
+ 1+ years of business experience
+ Curious, motivated and results oriented.
+ Ability to quickly understand and demonstrate technology and business value propositions.
**At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:**
+ Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
+ Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.
At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive
benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career. Learn more ( .
At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible.
GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.
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Business Development Manager

Dublin, Leinster Clayton Hotel Ballsbridge

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Job Description

Business Development Manager - Clayton Hotel Ballsbridge & Maldron Hotel Merrion Road Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. Benefit from exposure to senior team members who can mentor you. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! The Business Development Manager will report to the Cluster Director of Sales and assist with the daily management of the sales team, maximising the hotels sales potential. Benefits Free employee meals on duty 50% off food and beverage in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off rate for your friends and family One extra annual leave day for each year worked (up to five days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development opportunities through our Dalata Academy to support your career journey Staff appreciation initiatives, fun team-building activities, and regular charity events Your Key Duties and Responsibilities: Source and secure new business, both locally and globally, across all owned business segments. Collaborate with the Cluster Director of Sales to ensure that objectives in the Sales business plan are achieved. Represent the hotels at sales team meetings and customer-led events as appropriate. Utilize all available tools to support efficient operations, including CRM, BI Tools, Market Intelligence Tools, and Solver. Customer-Facing Responsibilities - Owned Segments: Execute a proactive sales plan to develop and nurture new accounts across all segments owned by the hotels. Identify and manage new opportunities in your market, aligning with the hotels strategic goals and the broader Dalata portfolio. Work with the Account Management Team to nurture existing accounts and secure new opportunities following the Dalata sales process. Foster a culture of cross-selling, referrals, and lead sharing. Take a strategic approach to key segments, identifying opportunities to drive revenue and reduce costs. Actively participate in all sales activities, including tele-sales, sales calls, corporate entertainment, familiarisation trips, social events, and overseas sales trips as necessary. Planning & Forecasting : Collaborate with the Cluster Director of Sales on rate strategy, budget planning, and forecasting for owned segments while identifying and analyzing opportunities that align with the hotel's business strategy. Conduct monthly corporate tracking of accounts to monitor production, identify any decreases, and take action to remedy any issues. Collaborate with the Cluster Director of Sales to analyze GDS production reports and market intelligence information to develop new leads from this business channel for the hotels. Requirements: Minimum of 2 years experience in a similar role within hotels Effective communicator Commercially aware with strong analytical skills; able to understand and identify business trends Excellent organizational and planning abilities Sales-focused and results-driven Strong negotiating skills Ability to develop and maintain long-lasting relationships through account management and promote cross-selling within Dalata Hotel Group Experience working with global clients and agencies Knowledge of the Dublin market is desirable About us Dalata Hotel Group We bringtheheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: Leadership Selling Attention to Detail Pro-Active Benefits: Competitive Salary
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Business Development Manager

Dublin, Leinster Kellett Recruitment

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Are you a passionate BDM? Are you ready for a new challenge ? Have you got a background in security systems, AV, digital transformation, or analogous technology sectors? We are working with a great company who value your employees and their customers who are looking for someone like you. Have questions ? Not sure its for you, reach out to us for a chat The Company With a legacy of growth and excellence, our client has become the worlds leading service-based systems integrator - driven by a mission to continue to safeguard assets and serve communities. Their unmatched culture is built on 10 core Values and Beliefs, with a strong commitment to diversity, inclusion, and employee growth. Join a Company Built to Make a Difference What youll do To drive sales and expand our market presence across the country and europe Identify, pursue, and secure new business opportunities within Ireland and surrounding regions. Manage end-to-end sales cyclesfrom prospecting to closing. Maintain and expand relationships with existing clients, facilitating renewals and upselling projects or service contracts. Provide ideas and solutions to new and existing clients Proposal & Tender Management - Prepare persuasive, accurate proposals, bids, and presentations tailored to customer needs. Work closely with internal teams to ensure smooth customer onboarding and project handover. Monitor trends, competitors, and regulatory changes in the Irish security/technology landscape and apply insights to shape sales strategy and capture emerging opportunities. Meet or exceed sales targets and monitor KPIs such as pipeline health, win rates, and customer satisfaction. Provide regular reporting and forecast updates to senior management. What Youll Need Proven track record of B2B sales success, especially in security systems, AV, digital transformation, or analogous technology sectors. (SAS sales experience considered) Strong business development with experience in proposals, RFP/RFQ processes, and consultative selling. Excellent communication and interpersonal skills Ability to interpret technical documentation and translate it into clear business value. Self-motivated, collaborative with strong team spirit Preferred Previous experience in system integration, security, fire safety, or building management systems. Local market knowledge in Ireland or EU regulations e.g. GDPR A relevant degree (e.g., Business, Engineering, IT) Skills: B2B Sales Exp. in Security Systems Tech Sector Relationship Management Tender Management Reporting & Forecasting Communication (written and verbal) New Business Development Benefits: Competitive base salary + commission Standard Business Hours Mon Fri Excellent holidays with extra company days Company events Plus more
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