69 Sales Service jobs in Ireland

Senior Retail Sales Consultant €30'000 - €35'000 + Excellent bonus paid monthly Dublin 24 This growing Interiors brand are continuing to grow their HQ in South Dublin. The brand has become synonymous with quality and the demand is growing. We are looking for someone who has enjoyed at least 7 years in a career retail role, ideally in the homes and interiors market, however if you have worked in a professional retail environment where it was important you were knowledgeable about your range and able to consult with customers and help them make the right decisions we would still like to hear from you. You will have built up a track record within your career of loyalty not moving jobs every year. Within this role you will consult with customers coming the public, design consultants and from trade, you will deliver exceptional service, and improve on processes to impact positively on the customer. You will embody the brand guidelines and work with a professionalism customers have come to expect. Updating the customer information in the database, and updating orders. Liaising with installers and following up with the customer to ensure satisfaction. Ideally you will be passionate about building/homes/interiors, but a passion for retail and delivering superb customer experience is essential. So if you have at least 7 years retail sales experience and fit the brief above we want to hear from you now. Skills: Retail sales Benefits: Pension Bonus Career development

**We are hiring temporary Festive Sales Assistants to deliver seamless shopping experiences at our beautiful boutiques!**
**Position Snapshot**
**Position Title:** Festive Retail Sales Assistant
**Location:** Dublin
**Duration:** 3 month fixed-term contract
**Start Date:** Mid October
**Salary:** 15.54 per hour
We are hiring for full time positions, 5 days per week including weekends, however we are also open to exploring part time opportunities if that is a preference for you. You can let us know your availability as part of the application process.
**Position Summary**
At Nespresso, we are looking for individuals that thrive in fast-paced environments. That can positively engage with customers and be proud to represent our brand and values; Inspire, Care, Act, and Innovate. If you can blend your enthusiasm for coffee and ability to collaborate to achieve our collective vision, this is the perfect opportunity for you!
**Role Overview:** Christmas is a magical time where a warm cup of coffee brings people together, and you can be a part of that journey. As a Festive Coffee Specialist (Retail Sales Assistant), you will consistently act as a brand ambassador, welcoming, advising, and inspiring customers while meeting our high standards of customer service. You will create a welcoming environment and ensure that the customer needs are met by pro-actively engaging in conversations and assisting on product selection and inquiries. During your time with us you will build your knowledge and enhance your customer service skills, with the aim of confidently guiding customers to their dream coffee and seeing the joy on their faces!
**As a festive coffee specialist, you will likely be involved in:**
+ **On arrival** : Work with the team and ensure the boutique is stocked, clean and inviting, maintaining the Nespresso image.
+ **Welcome Customers:** Greet guests with a warm smile as they enter the boutique.
+ **Engage & Assist:** Actively engage with customers, guiding them in product selection and support with answering inquiries.
+ **Team Collaboration:** Collaborate with team members to manage store operations and customer flow.
+ **Maintain Stock:** Monitor and replenish stock levels on shelves to ensure a seamless shopping experience.
+ **Wrap-Up** : Review daily sales and customer feedback and set yourself personal goals.
**What experience will you need?**
What is most important to us is that you bring a curiosity to learn and deliver exceptional service whilst being excited by the challenge to become an ambassador for Nespresso. If you have previous experience working with customers in a retail or hospitality setting that is a bonus. We are looking for charismatic individuals with strong communication and interpersonal skills, to be able to build positive relationships with both the team and our customers. We want our customers to feel special, which means personalising the experience and offering luxury service.
If you're motivated by our ambition and you'd like to find out more about opportunities in Nespresso apply today.
**Why choose Nespresso?**
Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001, we've responded to consumers' increasing appreciation for coffees and our year-on-year growth is testament to the quality of our offering and the experiences we offer at our boutiques.
We are also committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainability and balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability
**What can you expect from the recruitment process?**
We will keep our job open for up to 3 weeks and then shortlist our applications based on experience but most importantly, the motivations for applying. If selected, you will be invited to our boutique to get a feel for the work environment and meet our lovely team! You will go through a 'Walk and Talk' interview, a conversation between yourself and our Boutique Manager to discuss your individual strengths and reasons for applying. It will also be an opportunity for you to find out more about who we are and ask any questions you might have.
We are committed to ensuring that our recruitment process is accessible to all candidates. If you require any adjustments to support you through the recruitment process, please let us know, and we will be happy to discuss the options that would be the most suited for you to be able to perform to your best.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI

**We are hiring temporary Festive Sales Assistants to deliver seamless shopping experiences at our beautiful boutiques!**
**Position Snapshot**
**Position Title:** Festive Retail Sales Assistant
**Location:** Limerick
**Duration:** 3 month fixed-term contract
**Start Date:** Mid October
**Salary:** 15.54 per hour
We are hiring for full time positions, 5 days per week including weekends, however we are also open to exploring part time opportunities if that is a preference for you. You can let us know your availability as part of the application process.
**Position Summary**
At Nespresso, we are looking for individuals that thrive in fast-paced environments. That can positively engage with customers and be proud to represent our brand and values; Inspire, Care, Act, and Innovate. If you can blend your enthusiasm for coffee and ability to collaborate to achieve our collective vision, this is the perfect opportunity for you!
**Role Overview:** Christmas is a magical time where a warm cup of coffee brings people together, and you can be a part of that journey. As a Festive Coffee Specialist (Retail Sales Assistant), you will consistently act as a brand ambassador, welcoming, advising, and inspiring customers while meeting our high standards of customer service. You will create a welcoming environment and ensure that the customer needs are met by pro-actively engaging in conversations and assisting on product selection and inquiries. During your time with us you will build your knowledge and enhance your customer service skills, with the aim of confidently guiding customers to their dream coffee and seeing the joy on their faces!
**As a festive coffee specialist, you will likely be involved in:**
+ **On arrival** : Work with the team and ensure the boutique is stocked, clean and inviting, maintaining the Nespresso image.
+ **Welcome Customers:** Greet guests with a warm smile as they enter the boutique.
+ **Engage & Assist:** Actively engage with customers, guiding them in product selection and support with answering inquiries.
+ **Team Collaboration:** Collaborate with team members to manage store operations and customer flow.
+ **Maintain Stock:** Monitor and replenish stock levels on shelves to ensure a seamless shopping experience.
+ **Wrap-Up** : Review daily sales and customer feedback and set yourself personal goals.
**What experience will you need?**
What is most important to us is that you bring a curiosity to learn and deliver exceptional service whilst being excited by the challenge to become an ambassador for Nespresso. If you have previous experience working with customers in a retail or hospitality setting that is a bonus. We are looking for charismatic individuals with strong communication and interpersonal skills, to be able to build positive relationships with both the team and our customers. We want our customers to feel special, which means personalising the experience and offering luxury service.
If you're motivated by our ambition and you'd like to find out more about opportunities in Nespresso apply today.
**Why choose Nespresso?**
Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001, we've responded to consumers' increasing appreciation for coffees and our year-on-year growth is testament to the quality of our offering and the experiences we offer at our boutiques.
We are also committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainability and balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability
**What can you expect from the recruitment process?**
We will keep our job open for up to 3 weeks and then shortlist our applications based on experience but most importantly, the motivations for applying. If selected, you will be invited to our boutique to get a feel for the work environment and meet our lovely team! You will go through a 'Walk and Talk' interview, a conversation between yourself and our Boutique Manager to discuss your individual strengths and reasons for applying. It will also be an opportunity for you to find out more about who we are and ask any questions you might have.
We are committed to ensuring that our recruitment process is accessible to all candidates. If you require any adjustments to support you through the recruitment process, please let us know, and we will be happy to discuss the options that would be the most suited for you to be able to perform to your best.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI

Agri-Retail Sales/Yard Assistant Reporting to: Store Manager Locations: Nenagh Area Business Sector: Agri Role: The position involves providing sales support to the store, ensuring that customers receive exceptional service at all times. The Sales and Yard Assistant will be responsible for maintaining the yard to a high standard, managing stock levels, and organising deliveries both in and out of the yard area. This includes manually loading products for customers and vendors, as well as using a forklift when necessary. Strong customer service skills and a solid understanding of the products available in the branch are essential for this role. Additionally, the position includes conducting stock takes of goods in the store and yard. General Duties: Any duties associated with this role include, but are not limited to the following: Customer service - continually interface with and ensure that customers always receive a high-quality service. Deal with customer queries in an efficient and friendly manner either in person or by telephone Conduct sales transactions through to completion including using the point-of-sale system and processing payments Merchandising - ensure that products are presented in the correct manner both in store and in the yard Receipt of deliveries Store presentation; ensure that the store and accompanying yard is clean, tidy and presentable to members of the public at all times. Ensure excellent standards of merchandising, pricing and hygiene at all times Be flexible in all areas of the store Support other sites for cover when required Loading of bags with goods approx. 20 -25kg (daily on site) Coal bags, Feed bags, cement etc. Loading of Large bags/items i.e. fertilizer/concrete troughs which can be loaded by support of the forklift (Daily on site) Loading of buckets (Daily on site) Mineral licks buckets etc. Loading of drum barrels 5L10L& 20L (Daily on site) Oil drums, Chemical drums etc. Loading boxes 5kg,10kg,15kg,20kg & 25kg (Daily on site) Loading a variety of goods in our Agri/hardware section i.e. Gates, pipes, drinkers, wheelbarrows (Daily on site) We stock a range of items some lifts consist of team lifts, two-man lifts, and machine supported lifts. (Daily on site) Profile: The successful candidate must: Have agricultural knowledge Ideally have a track record of Agri/Retail experience Be flexible to work in all areas of the Store and the Yard and be able to cover both areas Ideally be able to drive a forklift truck with a valid forklift truck licence (desirable) Have a high level of spoken and written English fluency Note: As with all positions, due to the nature of our business, key responsibilities will evolve and change over time. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Job Title: Insurance Sales and Service Specialist (Member Engagement Centre) Location: Dublin 4 (35, Shelbourne Road, Ballsbridge) Work Type: Onsite/Hybrid option Are you passionate about helping people? Do you thrive in a fast-paced, rewarding environment? Then a career as an Insurance Sales and Service Specialist with our client could be the perfect fit. Our client is a global insurance sales company expanding their business into Ireland. This is a brand new opportunity new to the Irish market. Our client are more than just a company. They are a team dedicated to providing exceptional service to their members. As an Insurance Sales and Service Specialist, you'll be at the heart of their mission, making a real difference in the lives of others every single day. You'll be the go-to resource for their members, providing solutions for their insurance needs, ensuring they feel secure and satisfied. What you'll do: Provide expert support and guidance to our members via phone. Find creative solutions to complex issues and ensure a positive member experience. Collaborate with a team of dedicated professionals all working towards a common goal. Demonstrate leadership potential with a view to future progression. Support and coach other team members to reach their potential, contributing to a strong team dynamic. What you'll get: The satisfaction of knowing you're making a real difference in people's lives. A fast-paced dynamic work environment where you'll constantly learn and grow. The opportunity to be part of a team that values collaboration and mutual success. The chance to work for an organisation consistently recognized for its exceptional service and employee culture. A clear career path for ambitious insurance professionals who demonstrate leadership qualities. Key Responsibilities: Provide exceptional customer service, addressing member requests, conducting research, and resolving disputes efficiently and effectively. Build strong member relationships by gathering information, identifying life events, assessing needs, and presenting the benefits of their insurance products. Proactively identify and suggest appropriate insurance products to meet member needs. Achieve sales and service targets while adhering to regulatory compliance guidelines and procedures. Capture and document relevant business information accurately and in a readily retrievable manner. Understand and apply risk management principles within the scope of the role, utilising organisational resources and adhering to policies and procedures. Actively participate in personal and professional development, responding positively to feedback and overcoming challenges. Escalate systemic issues impacting member satisfaction. Demonstrate emerging leadership capabilities, support peer development, and contribute to a positive team culture. Requirements: Minimum of 2 years of experience in the insurance industry Customer contact experience in an insurance sales and service environment (preferred but not essential) Experience multitasking in a Windows operating system environment Excellent business English communication skills (oral and written) Ability to work effectively in a fast-paced environment Skills and Abilities: Service Excellence: Proven ability to provide exceptional customer service, exceeding member expectations. Member Focus: Demonstrated understanding of the needs of the members. Ability to proactively identify and address both expressed and unexpressed needs. Problem-Solving: Strong analytical and critical thinking skills to effectively resolve member issues and identify opportunities. Product Knowledge: Comprehensive understanding of their insurance products and the ability to articulate their features and benefits persuasively. Sales Closing: Proven ability to effectively close sales and secure agreements. Communication: Excellent verbal and written communication skills and ability to adapt communication style to diverse member needs. Risk Management: Basic understanding of risk management principles and their application in a business setting. Self-Development: Commitment to continuous learning and professional growth. Qualifications: Candidates should ideally be graduates or postgraduates and possess or be working towards APA or CIP qualifications. Benefits: Competitive Salary with performance bonus opportunities We invest in your career, financial and academic support for professional qualifications aligned to your role Hybrid working options after training period (4 days onsite) 23 days paid time off 2 days volunteering for charity 1 Company day (in lieu of Thanksgiving) New office, in a great location and close to bus and Dart Company Pension Life Assurance Income Protection Medical insurance Recognition program Wellness Account Other: Background screening and full conflict of interest disclosures are required as part of the recruitment process. Ready to join a team that's committed to excellence? Apply now and start making a difference! Skills: Insurance Sales Specialist Insurance Specialist Insurance

An exciting time to join us as we integrate into the Conscia Group! Though focused The purpose of the role is to drive the sales of the Conscia Group's Managed Services to new and existing key customers directly and in cooperation with the Account Manager. The goal is for the Service Sales Specialist is to develop business in an independent, productive and efficient way, and at the same time maintain professional relationships with suppliers, partners and stakeholders both internally and externally. The Service Sales Specialist is responsible for: Drivingcross-sellingdirectly andtogetherwiththeAccountManager DrivingtheopportunityinCRMdirectly andtogetherwiththeAccountManager HelpingAccountmanagerswithgettingthecustomer'sneedsinplace Responsibleforpreparingoffers/presentations Supportingandadvisingaccountmanagersontheirmaintechnology Supportingmarketingonactivities Workingtogetherwiththeoperationaldepartmentstocoordinatewhatispossibleandwhatisnot Givingpresentationstointernalandexternalrelations Maintainingrelationshipswithsuppliersexternallyandinternally Contributingtostandardisationthroughquotationtemplatesinyourfield Keepingprofessionalknowledgeuptodateandmakinganactivecontributiontothefurther development of the Conscia portfolio Helpdevelopingourservices Know and act according to the Conscia sales process Essential requirements: Demonstrable sales experience in an IT Infrastructure Solutions company in Western Europe. Basic knowledge of our solutions Ideally educated to Degree level in a sales or IT related discipline. Results oriented i.e driving business results independently. Structured, analytical and methodical planning skills Team player good listener, proactive Perfect English Excellent soft skills including PowerPoint, Excel etc. Excellent Presentation skills Full Irish Driving License and own transport PlanNet21 Communications, part of the Conscia Group, is an equal opportunities employer. Skills: New Business Development Network Engineering Solutions

Technical Sales Support - Process Equipment €50,000 - €5,000 + - K Bonus | Pension | Mobile | Laptop | 21 Days Leave Location: Cork - Office Based (Hybrid Option After 6 Months) The Company: Our client is a market-leading supplier of process equipment, providing pumps, valves, actuators, instrumentation, and related solutions to some of the biggest pharmaceutical manufacturers in Ireland. Known for their technical expertise, responsive service, and ability to deliver bespoke solutions, they have built an excellent reputation within the industry. With continued growth, they are now looking to hire a Technical Sales Support professional to join their Cork-based team. The Role: This is not a heavy sales role - instead, you will be the key point of contact for all inbound enquiries, supporting prospective clients through the pre-sales process. You will liaise with customers by phone and email, provide technical guidance, prepare designs and drawings, and ensure accurate pricing, quotes, and order processing. Working closely with the external sales team, you will play a crucial role in educating customers on the best solutions for their needs and ensuring a seamless sales journey. Key responsibilities include: Handling all inbound customer enquiries via phone and email Providing technical advice and product guidance Producing designs and technical drawings for customer projects Preparing quotes, managing pricing, and processing orders Liaising with suppliers and internal teams to ensure accurate project delivery Supporting the sales team with technical expertise during the pre-sales process The Person: Ideally coming from a hands-on mechanical or engineering background - e.g., maintenance, production, or manufacturing Experience working with process equipment such as pumps, valves, actuators, or instrumentation is highly desirable Engineering degree or relevant qualification preferred Strong technical aptitude with the ability to understand machinery and processes Organised, detail-oriented, and able to communicate clearly with customers and colleagues The Package: ,000 - ,000 base salary 000 - ,000 annual bonus 4% pension Mobile & Laptop 21 days annual leave Monday to Friday role - office based for first 6 months, hybrid option thereafter This is an excellent opportunity for someone looking to step away from the tools or advance their career in a technical support role within a respected and growing organisation. Benefits: pension commission

Purpose We are seeking a Sales Support Administrator to join our clients lighting design team. This is an administrative role with opportunities to work closely with technical drawings, quotes, and product specifications. Responsibilities Assist the sales and design team with administrative tasks, including preparing quotations, proposals, and client documentation. Liaise with clients, suppliers, and internal team members to ensure smooth communication and project flow. Update and maintain project tracking systems, CRM databases, and shared files. Help with the preparation of lighting schedules, specifications, and simple technical drawings (training will be provided). Coordinate deliveries and follow up on orders with suppliers. Organise and file documentation for ongoing projects. Provide general office and administrative support as required. Qualifications/Experience Strong organisational skills with excellent attention to detail. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to manage multiple tasks and deadlines in a fast-paced environment. A proactive, problem-solving approach and a willingness to learn. Working arrangements This is an onsite role.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
**Job Purpose** - In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME&C DACH segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR Master's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR equivalent experience
+ Deep understanding of Sales and Service Dynamics 365 solutions such as Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 Line-of-Business AI Agents, and Low Code offerings like Copilot Studio
+ Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 portfolio, as well as awareness of competitors and related ecosystems
+ Fluent in German AND English.
**Additional Qualifications**
+ Expert knowledge and proven experience selling into one or more industries such as Financial Services, Manufacturing, Healthcare, Retail, or Government
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .