442 Sales Strategy jobs in Ireland
Sales Strategy
Posted today
Job Viewed
Job Description
Job Description:
As the Sales Strategy & Analytics Lead, you will play a pivotal in shaping and driving our sales strategy, leveraging data analytics to optimize performance and achieve our client set business goals. You will work closely with the sales, advertising, and quality assurance teams to develop data-drive insights and strategies that enhance our advertising solutions and drive revenue growth. This position will be supporting the sales strategies for the SCS and MCS team across all regions.
Key Responsibilities:
- Strategic Planning: Develop and implement comprehensive sales strategies to achieve client objectives and drive revenue growth.
- Data Analysis: Utilize advanced analytics to identify trends, opportunities, and areas for improvement in sales performance.
- Performance Metrics: Establish and monitor key performance indicators (KPI's) to track the effectiveness of sales initiatives and campaigns.
- Sales Forecasting: Provide accurate sales forecasts and develop an actionable plan to meet or exceed targets. Stay up to date with industry developments and emerging technologies to continuously improve sales strategies and analytics processes.
- Reporting: Prepare and present regular reports and dashboards to senior management, highlighting the insights and recommendations for strategic decision- making.
- Bonus & Incentives: Create fair and achievable bonus structures while ensuring that client set goals are hit. Create and maintain incentive programs to boost agent performance and achieve set goals.
Qualifications:
- Bachelor's degree in Business, Analytics, Data Science, or a related field (Master's degree preferred).
- Proven experience in sales strategy and analytics in digital marketing/ad sales environment.
- Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
- Demonstrated ability to develop and implement successful sales strategies.
- Ability to work independently and as part of a team in a fast-paced dynamic environment.
Sales Strategy
Posted today
Job Viewed
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic & operational partnership to Sales Dev leaders, sellers, and cross-functional business partners. The Strategy & Sales Operations role functions across three pillars:
- Strategy and planning
- Sales Operations
- Analytics and Insights
Within the GTM Strategy & Sales Operations (SSO) organization, Sales Dev Strategy & Operations is at the forefront of driving pipeline and revenue growth. Our globally scoped team members are focused on driving high-value updates and outcomes across business operations, insights, process, and tooling for Sales Dev and Vendor Programs at Stripe. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results. We are a global team with resources in the Americas, Europe and Asia Pacific.
What you'll do
As the Sales Strategy & Operations Business Partner for Sales Development, you'll serve as a trusted advisor to regional Sales Development (SD) leadership, driving data-driven decisions that enhance pipeline creation, boost sales productivity, and improve team experiences. Utilize your analytical expertise to identify sales trends, optimize processes, and provide insights that improve performance. Lead and collaborate on key strategic initiatives to scale our infrastructure in support of rapid growth. If you have experience in sales operations or business analytics, thrive in fast-paced environments, and are passionate about turning data into actionable strategies, this is an exciting opportunity for you. # Responsibilities
Be Trusted Advisor to Regional Sales Development Leadership
- Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums
- Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations
Conduct analytics, generate insights, and present finding on performance
- Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage
- Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor with Regional Sales Dev leaders
- Drive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
- Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth
Enhance and scale Sales Development Annual Planning and Target Management process
- Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic
- Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps
Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution
- Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making
- Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred requirements are a bonus, not a requirement.
Minimum Requirements
- Minimum of 6+ years of experience in sales operations, business analytics, or a similar role
- Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards
- Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems
- Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights
- Experience in a fast-paced environment, with a "roll-up your sleeves" mentality
- Exceptional attention to detail and accuracy in data management and reporting
- Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools
Preferred Requirements
- Prior experience at a growth stage Internet/software company
- Prior experience in the payments industry
- Prior experience in consulting
- Bachelor's degree in Business Administration, Finance, or a related field
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
The annual salary range for this role in the primary location is €93,200 - €139,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
Sales Strategy
Posted today
Job Viewed
Job Description
Job Description:
As the Sales Strategy & Analytics Lead, you will play a pivotal role in shaping and driving our sales strategy, leveraging data analytics to optimize performance and achieve our client set business goals. You will work closely with the sales, advertising, and quality assurance teams to develop data-drive insights and strategies that enhance our advertising solutions and drive revenue growth. This position will be supporting the sales strategies for the SCS and MCS team across all regions.
Key Responsibilities:
- Strategic Planning: Develop and implement comprehensive sales strategies to achieve client objectives and drive revenue growth.
- Data Analysis: Utilize advanced analytics to identify trends, opportunities, and areas for improvement in sales performance.
- Performance Metrics: Establish and monitor key performance indicators (KPI's) to track the effectiveness of sales initiatives and campaigns.
- Sales Forecasting: Provide accurate sales forecasts and develop an actionable plan to meet or exceed targets. Stay up to date with industry developments and emerging technologies to continuously improve sales strategies and analytics processes.
- Reporting: Prepare and present regular reports and dashboards to senior management, highlighting the insights and recommendations for strategic decision- making.
Bonus & Incentives: Create fair and achievable bonus structures while ensuring that client set goals are hit. Create and maintain incentive programs to boost agent performance and achieve set goals.
Qualifications:Bachelor's degree in Business, Analytics, Data Science, or a related field (Master's degree preferred).
- Proven experience in sales strategy and analytics in digital marketing/ad sales environment.
- Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
- Demonstrated ability to develop and implement successful sales strategies.
- Ability to work independently and as part of a team in a fast-paced dynamic environment.
Sales Strategy and Analytics Lead
Posted today
Job Viewed
Job Description
Job Description:
As the Sales Strategy & Analytics Lead, you will play a pivotal role in shaping and driving our sales strategy, leveraging data analytics to optimize performance and achieve our client set business goals. You will work closely with the sales, advertising, and quality assurance teams to develop data-drive insights and strategies that enhance our advertising solutions and drive revenue growth. This position will be supporting the sales strategies for the SCS and MCS team across all regions.
Key Responsibilities:
- Strategic Planning: Develop and implement comprehensive sales strategies to achieve client objectives and drive revenue growth.
- Data Analysis: Utilize advanced analytics to identify trends, opportunities, and areas for improvement in sales performance.
- Performance Metrics: Establish and monitor key performance indicators (KPI's) to track the effectiveness of sales initiatives and campaigns.
- Sales Forecasting: Provide accurate sales forecasts and develop an actionable plan to meet or exceed targets. Stay up to date with industry developments and emerging technologies to continuously improve sales strategies and analytics processes.
- Reporting: Prepare and present regular reports and dashboards to senior management, highlighting the insights and recommendations for strategic decision- making.
Bonus & Incentives: Create fair and achievable bonus structures while ensuring that client set goals are hit. Create and maintain incentive programs to boost agent performance and achieve set goals.
Qualifications:Bachelor's degree in Business, Analytics, Data Science, or a related field (Master's degree preferred).
- Proven experience in sales strategy and analytics in the SNAP Environment.
- Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
- Demonstrated ability to develop and implement successful sales strategies.
- Ability to work independently and as part of a team in a fast-paced dynamic environment.
Sales Strategy Planning and Operations Lead
Posted today
Job Viewed
Job Description
Meta is seeking a highly strategic, quantitative, process and detail-oriented business leader to join the EMEA Sales Strategy Planning & Operations team. This is a key opportunity to be part of an EMEA team that plays an integral role in executing Small & Medium Business Group's (SMBG) business processes and sales plans, driving operational rigour and efficiency, and producing insights to inform decisions. The mission of the Sales Strategy Planning & Operations group is to maximize business performance by being the objective, trusted partner to the sales business through insights, operational rigour and cross-functional collaboration. We identify and drive critical projects and initiatives to support revenue growth, while supporting the operational cadence to surface business insights. In your role as the Sales Strategy Planning & Operations lead, you will be a key partner to the business delivering against three core functions: 1) Core operations (e.g. performance reporting, driving rhythm of business (target-setting and tracking) across sales teams 2) Take a data-driven approach to supporting business growth and driving efficiencies across processes, organization and systems; identify market and product opportunities to global teams 3) Support issues escalation and resolution across revenue, product and sales rigour.
Sales Strategy Planning and Operations Lead - SMBG EMEA Responsibilities:
- Provide analytical support to help drive initiatives critical to growth of our fastest growing ad sales channel, Mid-Market and Small Business Group (collectively SMBG). Uncover trends and insights about product opportunities, providing data-driven feedback of market nuances to central product teams. Provide key insights for business leadership to support strategic decision-making
- Collaborate with Sales leadership and cross-functional stakeholders on strategic projects focused on driving efficiency, uncovering new opportunities, improving resource allocation and operating models. Present findings and recommendations using data to the leadership teams
- Drive rhythm of business with operational rigour, support portfolio management and service model, lead operational reviews and track performance on regional goals and priorities (for example monthly/quarterly business reviews), identify opportunities and key roadblocks to progress, and work efficiently across teams and time-zones to remove them
- Communicate with and influence leadership on a regular basis, highlighting progress towards goals, key risks and dependencies. Translate and execute global initiatives to regional / local level, and drive alignment through partnerships with regional/local and cross functional teams
- As this role supports a Global organization, partner and collaborate with cross functional teams across timezones to deliver shared outcomes
Minimum Qualifications:
- 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, PE/VC) or similar tech company
- Proficient in SQL and experience extracting and manipulating data from large / complex databases
- Track record of using data to understand business problems, generate actionable insights and recommendations
- Problem solving and analytical skills, proficiency in solving complex and varied business problems (commercial, operational, organizational)
- Experience communicating with and influencing stakeholders at all levels of an organization
- Experience thriving in a complex, ambiguous and fast-changing environment with agility to drive results through effective problem solving, collaboration and communication
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Sales Strategy Planning and Operations Lead
Posted today
Job Viewed
Job Description
Meta is seeking a highly strategic, quantitative, process and detail-oriented business leader to join the EMEA Sales Strategy Planning & Operations team. This is a key opportunity to be part of an EMEA team that plays an integral role in executing Small & Medium Business Group's (SMBG) business processes and sales plans, driving operational rigour and efficiency, and producing insights to inform decisions. The mission of the Sales Strategy Planning & Operations group is to maximize business performance by being the objective, trusted partner to the sales business through insights, operational rigour and cross-functional collaboration. We identify and drive critical projects and initiatives to support revenue growth, while supporting the operational cadence to surface business insights. In your role as the Sales Strategy Planning & Operations lead, you will be a key partner to the business delivering against three core functions: 1) Core operations (e.g. performance reporting, driving rhythm of business (target-setting and tracking) across sales teams 2) Take a data-driven approach to supporting business growth and driving efficiencies across processes, organization and systems; identify market and product opportunities to global teams 3) Support issues escalation and resolution across revenue, product and sales rigour.
Sales Strategy Planning and Operations Lead - SMBG EMEA Responsibilities:- Provide analytical support to help drive initiatives critical to growth of our fastest growing ad sales channel, Mid-Market and Small Business Group (collectively SMBG). Uncover trends and insights about product opportunities, providing data-driven feedback of market nuances to central product teams. Provide key insights for business leadership to support strategic decision-making
- Collaborate with Sales leadership and cross-functional stakeholders on strategic projects focused on driving efficiency, uncovering new opportunities, improving resource allocation and operating models. Present findings and recommendations using data to the leadership teams
- Drive rhythm of business with operational rigour, support portfolio management and service model, lead operational reviews and track performance on regional goals and priorities (for example monthly/quarterly business reviews), identify opportunities and key roadblocks to progress, and work efficiently across teams and time-zones to remove them
- Communicate with and influence leadership on a regular basis, highlighting progress towards goals, key risks and dependencies. Translate and execute global initiatives to regional / local level, and drive alignment through partnerships with regional/local and cross functional teams
- As this role supports a Global organization, partner and collaborate with cross functional teams across timezones to deliver shared outcomes
- Proficient in SQL and experience extracting and manipulating data from large / complex databases
- Track record of using data to understand business problems, generate actionable insights and recommendations
- Problem solving and analytical skills, proficiency in solving complex and varied business problems (commercial, operational, organizational)
- Experience communicating with and influencing stakeholders at all levels of an organization
- Experience thriving in a complex, ambiguous and fast-changing environment with agility to drive results through effective problem solving, collaboration and communication
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Business Development Account Management
Posted today
Job Viewed
Job Description
Business Development Account Management – Full Sales Cycle Role (Account Executive)
- Own the full sales cycle
from prospecting to closing and account management. - Fast-track into leadership
as we expand internationally. - Collaborate and grow
onsite with experienced colleagues.
Archer Recruitment is an IT specialist recruitment agency. We partner with leading organisations across a variety of industries (including financial services, pharmaceuticals, medical devices, and software) to deliver top IT talent. Our Business Development Team is at the forefront of our growth, winning new business, expanding existing partnerships, managing accounts, and driving the company toward its strategic vision.
The Opportunity
We're on an ambitious journey to expand beyond the Irish market, which includes growing our Business Development / Sales Development / Account Management capability. This is a full sales life cycle role, giving you ownership and control from prospecting through to closing, as well as managing accounts to enhance existing relationships.
This is more than just a sales job — it's a
consultative, service-focused role
in a specialist sector with a clear focus. It's also an
accelerated pathway to leadership
, offering the chance to become an influential player within the organisation (all our managers have grown internally).
Why Join Us?
- Ownership & Impact:
With limitless support and mentorship, you'll manage your own accounts end-to-end, from identifying opportunities to negotiating and closing deals. - Career Growth:
Clear pathway to leadership with real progression opportunities; as part of our international expansion programme, you'll be at the leading edge of the company's growth. - Collaboration & Learning:
This is an in-office role designed to maximise collaboration. Learn directly from experienced colleagues, contribute to team success, and develop your leadership skills by supporting and mentoring others. - Specialist Sector:
Work in a consultative, relationship-driven environment — no "transactional" or "product" sales, just true long-term relationship building.
What You'll Be Doing:
- Identify, prospect, and engage with new clients within a defined industry territory.
- Build and maintain strong, consultative relationships with existing clients to expand accounts.
- Lead the full sales cycle from initial outreach to contract negotiation and closing.
- Work closely with our recruitment consultants to ensure seamless delivery of IT talent to clients.
- Contribute to the strategic growth of the Business Development function and the wider business.
What We're Looking For:
- 2–4 years' experience in B2B sales (Business Development, Sales Development, Account Executive) — consultancy or professional services background desired — with demonstrable progression and achievements.
- Experience managing or contributing to the full sales cycle (prospecting through to closing).
- Strong relationship building or consultative selling skills — ideally from a service-based sales environment.
- Ambition, resilience, and a track record of meeting or exceeding sales targets.
- A collaborative mindset with a desire to learn, grow, and eventually lead.
What We Offer:
- Competitive salary + performance-based incentives.
- Structured career development with a clear route to leadership.
- A dynamic, supportive team environment where your input is valued.
- Exposure to high-value clients and the chance to become a subject-matter expert in IT recruitment.
For more information, contact Saoirse Lawton on or email
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Customer Account Management Business Development Representative
Posted today
Job Viewed
Job Description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Customer Account Management Business Development Representative
The Customer Accountant Management Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers' database maintenance.
You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.
In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.
You will maintain an in-depth knowledge of our product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling company's revenue growth while helping customers.
Accountabilities
- Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
- Expand and exceeds your goals within your designated portfolio
- Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
- Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
- Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)
- Competencies -
Drive for Results
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
Collaboration
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
Agility & Innovation
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization
Talent Development & Engagement
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre
Risk Management
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
Ethics and Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes
Qualifications Required To Perform Your Role
- Fluent in the English language,
- High school diploma or equivalent previous sales experience,
- Telephone sales experience as Telesales Agent or equivalent.
- Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
- Experience selling payments and delivering cross sell campaigns
- Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
- Ability to work independently and as part of a team
- Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
- Excellent communication, presentation, and interpersonal skills
- Ability to manage multiple priorities effectively
This role has been identified as Controlled Function ("CF4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position
Location
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Customer Account Management Business Development Representative
Posted today
Job Viewed
Job Description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job DescriptionCustomer Account Management Business Development Representative
The Customer Accountant Management Business Development Representative is a person signing new and additional products with existing clients in order to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers' database maintenance.
You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.
In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.
You will maintain an in-depth knowledge of our product portfolio and understand our competitors' products. By driving the adoption of our products, you will play a pivotal role in propelling company's revenue growth while helping customers.
Accountabilities
- Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
- Expand and exceeds your goals within your designated portfolio
- Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
- Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
- Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)
- Competencies -
Drive for Results
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
Collaboration
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
Agility & Innovation
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization
Talent Development & Engagement
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre
Risk Management
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
Ethics and Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes
Qualifications Required to perform your Role
- Fluent in the English language,
- High school diploma or equivalent previous sales experience,
- Telephone sales experience as Telesales Agent or equivalent.
- Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
- Experience selling payments and delivering cross sell campaigns
- Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
- Ability to work independently and as part of a team
- Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
- Excellent communication, presentation, and interpersonal skills
- Ability to manage multiple priorities effectively
This role has been identified as Controlled Function ("CF4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
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The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
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Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Digital Account Management
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Job Description
Seeks to deepen relationship with customers during interactions by being customer-focused; connecting the customer to Microsoft executives. Proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Sets priorities, focus, and resources and strengthens operations. Expands network of key internal partners to ensure execution of core tasks and account transactions. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships. Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. Develops strategies to secure buy in and execution of plans and aims to identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions. Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.
ResponsibilitiesAccount Management
Expands network of key internal (e.g., Industry Solutions (IS)) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners' sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks. Determines prioritization of action for multiple assigned accounts based on customer needs, sales-generating importance, growth opportunities, and account risks, all while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first, and re-adjust priorities to respond to pressing and changing demands.
Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays.
Customer Engagement
Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives, and partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing outputs, and reflect in the engagement strategy in our customer plan.
Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. If industry aligned, also develops a comprehensive understanding of the customer's industry.
Understands customer drivers of business transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation. Engages with customers to lead strategic technology direction/transformation within assigned accounts customer. Proactively mitigate competitive risk. Mitigate competitive risk. Ensures line-of-business wins are captured (e.g., testimonials) for referencing through insightful listening.
Industry Knowledge
Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., industry teams, industry specific partners) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
Sales Excellence
Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to expand relationship with decision makers and stakeholders of assigned accounts by leveraging best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.
Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Customer Success Account Management (CSAM)) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers' overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
Implements strategies to engage relevant stakeholders of assigned accounts and create and/or identify upselling/cross-selling non-qualified opportunities and drive consumption of Microsoft solutions while utilizing common sales and delivery methodology for the Microsoft sales organization.
Educates decision makers of assigned accounts on Microsoft's value proposition aligned to customer's business objectives. Establishes the competitive advantage. Develops plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
QualificationsRequired / Minimum Qualifications
- Master's Degree in Business Administration with professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR - Bachelor's Degree in Business, Technology, or related field with solid professional experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR Equivalent experience
Additional / Preferred Qualifications
- Master's Degree in Business Administration with extensive professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR - Bachelor's Degree in Business, Technology, or related field with long-standing professional experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Equivalent experience - Demonstrated account management experience or equivalent
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.