9 Sap Crm Experience jobs in Ireland

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
We're seeking a highly motivated and analytical ** ** **Associate Director - Risk Adjustment Coding Quality Business Analysis** to join our team in Dublin, Ireland. In this critical role, you'll play a pivotal role in driving operational excellence across our global Risk Adjustment Coding program.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model. _
**Primary Responsibilities:**
+ **Dive Deep into Data:** Establish robust data gathering processes and leverage your analytical expertise to identify trends, predict potential issues, and develop data-driven solutions for continuous program optimization
+ **Unlock Data Insights:** Partner closely with operations, business, and compliance partners to analyze data, identify trends, and translate complex information into actionable insights
+ **Be a Global Connector:** Collaborate with analysts across the globe, fostering knowledge sharing and ensuring alignment on improvement initiatives
+ **Champion Continuous Improvement:** Proactively identify opportunities for improvement, develop and implement effective solutions, and measure the impact of new processes
+ **Lead Project Execution:** Manage and drive cross-functional projects related to process improvement and tool implementation
+ **Communicate with Impact:** Deliver data-driven presentations and reports to clearly communicate insights and recommendations to senior leaders
+ Demonstrate strong leadership by mentoring members, fostering collaboration, and driving accountability across cross-functional teams
+ Foster a culture of continuous improvement by empowering teams to challenge assumptions, innovate solutions, and exceed performance targets
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree or higher in business, operations or engineering related field or equivalent experience
+ Advanced level of proficiency with Microsoft Office including Excel and Power Point
+ Ability to navigating complex structures, influencing stakeholders, and driving results
+ Data-Driven Problem Solving experience including Leverage data analysis techniques (e.g., statistical analysis, data mining) to identify trends, root causes, and opportunities for improvement in coding processes
+ Ability to utilize problem-solving frameworks (e.g., DMAIC, Root Cause Analysis) to guide effective improvement initiatives
+ Project Management experience including a proven track record of successfully managing and executing projects on time and within budget
+ Ability to leverage data analysis and project management tools to optimize program execution
+ Proven leadership experience with the ability to influence stakeholders, manage high-performing teams, and drive strategic initiatives forward
+ Track record of successfully leading multidisciplinary teams in high-pressure environments, with a focus on collaboration, decision making and accountability
**Preferred Qualifications:**
+ Process Improvement Certification - Lean Six Sigma, etc
+ Bachelor's Degree in Business Administration, Finance, Accounting, Engineering or a related field
+ Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments
+ Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations
**Soft Skills:**
+ High standards of accuracy and precision; highly organized
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMRAQ

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**Job Description -Manager IT Business Systems Tax**
**Specific Responsibilities and skills for Position:** Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet need. With each new discovery and experimental drug candidate, we seek to improve the care of patients suffering from life-threatening diseases. Gilead's primary areas of focus include HIV/AIDS, liver disease and serious cardiovascular and respiratory conditions. The company is currently seeking a **Manager IT Business Systems Tax**
The **Manager IT Business Systems Tax** will play a critical role in carrying out important initiatives of the Gilead IT team, to partner with the business, other groups of IT and AMS to ensure operational issues are resolved timely, and ecosystem is stable and the data integration is accurate, also to provide insight into enhancements (functional and technical subject matter expertise) and support ongoing sustainment roadmap, work with solution providers to ensure scalability, and fulfilling growing needs of the business.
**'Manager IT Business Systems PTP'** **role description** : An Ideal person will be someone with extensive experience in Thomson Reuters one source and its various products not limited to One Source Tax Determination, Indirect Tax Compliance, Orbit Tax but also this ONESOURCE Tax IT Consultant is responsible for the end-to-end implementation, configuration, and support of Thomson Reuters' ONESOURCE tax solutions, with a strong focus on integration with SAP S/4HANA. This role requires deep expertise in direct tax configuration within SAP S/4HANA and a solid understanding of global statutory tax reporting requirements, including e-invoicing, e-ledger, and SAF-T reporting. The consultant will work closely with tax, finance, and IT teams to ensure compliance, streamline tax operations, and support digital tax transformation initiatives.
**Functional Skills:** Must have proven experience of implementation, configuration, customization and integration of Thomson Reuters One Source, SAP S4 HANA and Collaboration Modules in a global company.
+ Implement and configure ONESOURCE tax modules to meet business and compliance needs.
+ Integrate ONESOURCE with SAP S/4HANA, focusing on Direct Tax configuration and data flow.
+ Design and support statutory tax reporting solutions, including e-invoicing, e-ledger, and SAF-T across various jurisdictions.
+ Manage data integration and ensure accuracy between ERP systems and tax platforms.
+ Provide ongoing support, troubleshooting, and user training for tax systems.
+ Collaborate with tax, finance, and IT teams to gather requirements and deliver solutions.
+ Contribute to project planning, execution, and communication with stakeholders.
+ Act as key subject matter expert for core Tax modules of Thomson Reuters and SAP S4 HANA and any other tools which has strong knowledge of ancillary systems and integration points; understand systems/tools process and usage
+ Conduct business needs analysis and identify key business challenges with the business teams and key stakeholders
+ Identify improvement opportunities to achieve business desired business outcomes
+ Define 'To-Be' stage of processes, solution application requirement and performance measurements
+ Co-develop deployment/enablement strategy, roadmap and plan to achieve 'To-Be' stage effectively
+ Conduct deployment activities and measure achievement of desired outcomes
+ Lead change for large scale multi-site ERP Implementation (SAP S/4HANA, FI, MM) and other related transformational change efforts where we have Tax implications, including but not limited to efficiency and business process and systems capability development
+ Analyze complex ideas or proposals and build a range of meaningful recommendations.
+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
+ Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and deploy S/4HANA Finance business and other technical solutions
+ Partner with Global procure to pay leaders to understand the Tax requirements and priorities for the SAP PTP systems and tools
+ Working knowledge of OpenText VIM integration with Tax and S4 HANA
+ Knowledge of building integration with some of the country specific requirements in EMEA, Asia and Lat America via 3rd party integrators
+ Provide global training, including ongoing support and guidance, for areas of responsibility
**Qualifications:**
+ Master's or bachelor's degree in finance and Accounting with extensive IT experience in Thomson Reuters One Source and/or ERP Information Systems like SAP S4 HANA
+ Proven experience with One Source Tax Suite implementation and Support
+ Strong Knowledge of Statutory Tax reporting (e-Invoicing, e-ledger, SAF-T) across multiple jurisdictions.
+ Familiarity with ERP systems (SAP, Oracle) and data integration tools.
+ Experience of working for a multinational corporation
+ Experience in technology implementation and supporting stakeholders through change management
+ Pro-actively contribute to the continuous improvement of technology/business processes through identifying opportunities for improvement and implementing changes.
+ Take responsibility for Gilead's core business systems, including administration, maintenance, and development.
+ Excellent communication and management skills, with an ability to influence at all levels.
The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Our client is a European Wealth Manager providing investment services to sophisticated clients across Europe. They now wish to hire a Relationship Director to work with their operations in Ireland. The Role You'll act as a trusted advisor to affluent individuals and families, family offices, pension funds and institutional clients. The position centres on delivering bespoke wealth management services to sophisticated investors. Key Responsibilities Develop and manage a portfolio of high-net-worth clients Win new business and expand relationships Provide comprehensive financial advice across investments, banking, trust & estate planning, and wealth structuring Understand market and sector trends, regulatory environment, and client-specific opportunities to inform strategy Communicate value propositions clearly and negotiate mutually advantageous terms. Ensure compliance with internal risk and regulatory frameworks Essential Qualifications & Skills Substantial experience working with HNW, UHNW and family office clients. Demonstrable business development and client acquisition success Deep knowledge of investment products, portfolio structuring, credit solutions, and trust/estate concepts Excellent communication, negotiation, and relationship management skills Graduate in business, economics or related discipline Professional qualification Strong strategic thinking, analytical ability, and adaptability to regulatory and technological shifts Desirable Extras Experience with family governance and multi-generational wealth planning Understanding wider Irish, EU and UK tax or estate regimes If you have the experience and skills to be a success in this role please contact Alan Bluett on or Skills: Wealth Management Pensions Investment Advice Private Banking QFA Benefits: Group Life Assurance Medical Aid / Health Care Laptop Parking Paid Holidays Performance Bonus

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
**Responsibilities**
+ Overseeing the work of account management specialists, supporting them in their daily tasks, and fostering their professional growth.
+ Monitoring key performance indicators (KPIs) for the team and taking corrective actions to optimize results.
+ Building and maintaining positive relationships with key clients, ensuring satisfaction and long-term cooperation.
+ Implementing and optimizing processes related to customer service, identifying and resolving issues.
+ Close collaboration with sales, marketing, and operations departments to ensure consistency of actions and achievement of shared business goals.
+ Preparing reports on team performance and customer service outcomes
**Core** C **ompetencies**
**Drive for results -** Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
**Collaboration -** Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
**Agility & Innovation** Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or organization.
**Talent Development & Engagement -** Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre.
**Risk Management -** Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
**Ethics and Trust** - Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
**Experience & Qualifications**
+ 1-2 years of management experience
+ 2+ years of banking/financial services experience is a plus
+ A proven track record of leading teams to success
+ A proven track record of increasing value through selling of additional value added services and deploying succesful retention strategies to increase the customer life cycle.
+ Knowledge of Salesforce CRM system is a plus
**Location** : Cherrywood, Dublin The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
**This role has been identified as Controlled** **Function ("CF 4 & CF7")** **under the CBI RegulationsAccordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role).**
**Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.**
**It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position**
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
CAM Ireland Manager is responsible for the management of Elavon's base Customers within SME segment in assigned territory. This role delivers revenue growth through the effective leadership of a team of up to 10 Account Managers, as well as by overseeing performance of Hybrid account management model in a matrix structure (if deployed). This revenue growth is being derived from a deep understanding of Customers' needs, expanding cooperation for additional outlets and selling value adding products and services.
CAM Manager is responsible for the management of Customer attrition across the SME Customer portfolio in assigned territory. They must employ strategies and take the necessary action to ensure that our attrition measures of revenue, Customer number and volume are managed to support the growth objectives of the European business.
The CAM Ireland Team manager is responsible for delivery of change and optimisation of the CAM Ireland team in consultation with the other market managers and the Head of CAM UK&I
To succeed in this role, CAM Manager needs to demonstrate exceptional leadership focused on high volume of customer accounts, is able to show previous success of leading a sales or account management team delivering revenue growth and is extremely results orientated.
CAM Manager is reporting into Head of CAM for Europe.
**Responsibilities:**
+ Provide leadership, direction and vision to the account management team and ensure that the team achieves its key revenue and customer retention targets.
+ Proactively manage the up sell and cross sell activity undertaken by the team to existing customers. This activity will include but not be limited to the additional sales of DCC, Security Products, add locations, e-commerce gateways and additional card types.
+ Responsible for executing and reporting on the performance of the account management team and team KPIs.
+ Lead a cross divisional effort of all key business areas including Credit & Risk, Operations & Customer Service, Finance, Marketing, Fraud, Legal, P&P and Sales to minimise customer, revenue and volume attrition across the entire region.
+ Lead selected European CAM initiatives and work streams and drive innovation, digital adoption, increase in efficiency.
+ Use proven account management strategies to improve customer loyalty and increase customer longevity. Define strategy for portfolio allocation and participate in defining re-price strategies.
+ Work across internal and external stakeholders to continuously improve our customer experience in a manner which ensures increased profitable revenue.
+ Liaison with key stakeholders within SME, Corporate and Partner segments, in particular with leads of Sales and Bank Alliance environments.
+ Overseeing performance of Hybrid Account Management model
+ Identify and monitor market trends and competitor activity in order to gain competitive advantage and create plans which enable the team to quickly take advantage of opportunities that are presented.
+ Take full responsibility for up to 10 team members.
+ Be actively involved in developing and coaching those within the team to achieve their own ambitions and those of the company.
+ Build a succession plan which ensures business continuity.
**Technical Competencies:**
+ An ability to coach and create a winning culture
+ Ability to manage through difficult situations in a manner which ensures the business achieves its goals.
+ Knowledge of the value add services available in the acquiring space is a plus.
+ A proven ability to achieve success through a management team both direct and in a matrix management structure.
+ A proven track record of selling multi products and services within an existing account base
+ Expert level of knowledge of customer lifecycle and gaining customer loyalty
+ Proven ability of recognising and developing talent
+ An ability to analyse and make sense of large amounts of information to determine which opportunities will yield the best return
+ A proven ability of striving for continuous improvement
+ Well developed account management / customer service /relationship skills
+ A good negotiator who negotiates to win / win outcomes
+ A self starter who uses their own initiative to ensure that they achieve the organisations goals.
**Qualifications:**
+ Bachelor degree in economics / business or similar
+ 3-5 years of management experience
+ 2+ years of banking/financial services experience is a plus
+ A proven track record of leading teams to success
+ A proven track record of increasing value through selling of additional value added services and deploying succesful retention strategies to increase the customer life cycle.
+ Knowledge of Salesforce CRM system is a plus
**Competencies:**
**Collaboration** - Build partnerships and promote a culture of teamwork to drive one U.S. Bank.
**Customer Centricity** - Build strong customer relationships and deliver customer centric solutions
**Drive for Results** - Hold self and others accountable to consistently achieve meaningful results.
**Inclusion** - Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
**Risk**
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
**Ethics and Trust**
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity
**This role has been identified as a Controlled Function ("CF4 &CF7") under the Central Bank of Ireland's Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.**
**Location: Cherrywood or Arklow**
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
CAM Ireland Manager is responsible for the management of Elavon's base Customers within SME segment in assigned territory. This role delivers revenue growth through the effective leadership of a team of up to 10 Account Managers, as well as by overseeing performance of Hybrid account management model in a matrix structure (if deployed). This revenue growth is being derived from a deep understanding of Customers' needs, expanding cooperation for additional outlets and selling value adding products and services.
CAM Manager is responsible for the management of Customer attrition across the SME Customer portfolio in assigned territory. They must employ strategies and take the necessary action to ensure that our attrition measures of revenue, Customer number and volume are managed to support the growth objectives of the European business.
The CAM Ireland Team manager is responsible for delivery of change and optimisation of the CAM Ireland team in consultation with the other market managers and the Head of CAM UK&I
To succeed in this role, CAM Manager needs to demonstrate exceptional leadership focused on high volume of customer accounts, is able to show previous success of leading a sales or account management team delivering revenue growth and is extremely results orientated.
CAM Manager is reporting into Head of CAM for Europe.
**Responsibilities:**
+ Provide leadership, direction and vision to the account management team and ensure that the team achieves its key revenue and customer retention targets.
+ Proactively manage the up sell and cross sell activity undertaken by the team to existing customers. This activity will include but not be limited to the additional sales of DCC, Security Products, add locations, e-commerce gateways and additional card types.
+ Responsible for executing and reporting on the performance of the account management team and team KPIs.
+ Lead a cross divisional effort of all key business areas including Credit & Risk, Operations & Customer Service, Finance, Marketing, Fraud, Legal, P&P and Sales to minimise customer, revenue and volume attrition across the entire region.
+ Lead selected European CAM initiatives and work streams and drive innovation, digital adoption, increase in efficiency.
+ Use proven account management strategies to improve customer loyalty and increase customer longevity. Define strategy for portfolio allocation and participate in defining re-price strategies.
+ Work across internal and external stakeholders to continuously improve our customer experience in a manner which ensures increased profitable revenue.
+ Liaison with key stakeholders within SME, Corporate and Partner segments, in particular with leads of Sales and Bank Alliance environments.
+ Overseeing performance of Hybrid Account Management model
+ Identify and monitor market trends and competitor activity in order to gain competitive advantage and create plans which enable the team to quickly take advantage of opportunities that are presented.
+ Take full responsibility for up to 10 team members.
+ Be actively involved in developing and coaching those within the team to achieve their own ambitions and those of the company.
+ Build a succession plan which ensures business continuity.
**Technical Competencies:**
+ An ability to coach and create a winning culture
+ Ability to manage through difficult situations in a manner which ensures the business achieves its goals.
+ Knowledge of the value add services available in the acquiring space is a plus.
+ A proven ability to achieve success through a management team both direct and in a matrix management structure.
+ A proven track record of selling multi products and services within an existing account base
+ Expert level of knowledge of customer lifecycle and gaining customer loyalty
+ Proven ability of recognising and developing talent
+ An ability to analyse and make sense of large amounts of information to determine which opportunities will yield the best return
+ A proven ability of striving for continuous improvement
+ Well developed account management / customer service /relationship skills
+ A good negotiator who negotiates to win / win outcomes
+ A self starter who uses their own initiative to ensure that they achieve the organisations goals.
**Qualifications:**
+ Bachelor degree in economics / business or similar
+ 3-5 years of management experience
+ 2+ years of banking/financial services experience is a plus
+ A proven track record of leading teams to success
+ A proven track record of increasing value through selling of additional value added services and deploying succesful retention strategies to increase the customer life cycle.
+ Knowledge of Salesforce CRM system is a plus
**Competencies:**
**Collaboration** - Build partnerships and promote a culture of teamwork to drive one U.S. Bank.
**Customer Centricity** - Build strong customer relationships and deliver customer centric solutions
**Drive for Results** - Hold self and others accountable to consistently achieve meaningful results.
**Inclusion** - Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
**Risk**
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
**Ethics and Trust**
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity
**This role has been identified as a Controlled Function ("CF4 &CF7") under the Central Bank of Ireland's Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.**
**Location: Cherrywood or Arklow**
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**

Director Strategy & Portfolio Management - Customer Solutions page is loaded Director Strategy & Portfolio Management - Customer Solutions Apply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id JR_044368

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

We are looking for our future Director Strategy & Portfolio Management to join our Global Technology Solutions team supporting our Customer Solutions portfolio globally.

The role is offered as a remote position based in Ireland.

The role requires frequent travels : min twice per month within EMEA and / or overseas (US - Australia)

Let's talk about the team :

The Global Technology Solutions (GTS) - Strategy and Delivery Team is a dynamic group of highly motivated and results-driven professionals dedicated to translating ResMed's strategy into an actionable roadmap.

Our mission is to drive ResMed's strategy forward by working across the organization to enable strategic alignment and effective cross-functional program execution, fostering innovation and transformation with enterprise-wide practices and enhancing customer experiences with service and UX design.

We have ambitious goals and deliver value continuously, thriving on collaboration, agility, and leveraging technology to deliver business solutions. We are continuously learning, seeking opportunities for growth and accountability for outcomes, all while recognizing the value of enjoying our journey together.

Let's talk about the role :

As the Director of Strategy and Portfolio Management, you will drive strategic portfolio management through prioritization, resource optimization and effective execution of high-impact programs and initiatives aligned with our business goals.

In this role you will be the strategic partner to the Technology Leader for the Customer Solutions portfolio , working closely to amplify the effectiveness of their leadership and organization. By bringing portfolio insights, delivery discipline, and cross-functional coordination, you will help the technology team operate with greater clarity, efficiency, and impact - enabling them to deliver scalable, customer-centric solutions in alignment with commercial priorities.

You will be responsible for:

• Leading and developing the team : Foster a collaborative, high-performing culture focused on outcomes, learning, and accountability.
• Driving strategic alignment : Define and guide portfolio priorities in partnership with Marketing, Sales, Customer Service, and GTS leaders - with a focus on enabling the Technology Leader and their team to deliver impactful, customer-facing solutions.
• Leading integrated planning : Drive the Annual Operating Plan (AOP) and Program Increment (PI) planning for the Customer Solutions portfolio, ensuring alignment of funding, capacity, and business needs.
• Enhancing the operating model : Establish governance, delivery rhythms, and ways of working that enable consistent, scalable, and efficient execution across product, technology, and commercial teams.
• Guiding investment decisions : Provide portfolio insights and decision support to ensure trade-offs and prioritization reflect business impact and strategic value.
• Managing risks and dependencies : Anticipate and resolve cross-program risks, ensuring continuity of delivery across the commercial and customer landscape.
• Running Quarterly Portfolio Reviews (QPRs) : Lead transparent performance tracking and realignment to maximize outcomes and impact.
• Partnering across functions : Collaborate with GTS Solution Leads, Technical Program Managers, Architects, and Business Partners to align discovery and delivery and ensure shared ownership for success.
• Evolving practices : Embed fit-for-purpose frameworks and tools that elevate our portfolio and program management maturity.
• Leading change : Support smooth execution of business transformation, capability enablement, and experience-led innovation within the portfolio.

Let's talk about you

• Bachelor's degree in computer science, Business Administration, Information Technology or a related field.
• 10+ years of experience in IT/Business Systems , with a focus on strategy, portfolio management, and program management.
• 5+ years of experience in a leadership role, managing cross-functional teams and leading strategic initiatives.
• Experience supporting customer solutions (Marketing, Sales Operations, Customer Service )
• Ability to see the big picture, think long-term, and align portfolio decisions with business objectives.
• Expertise in prioritizing and optimizing resource allocation across multiple projects and initiatives to maximize impact and efficiency.
• You operate as a trusted advisor and force multiplier for senior technology leaders, helping drive strategic clarity, execution discipline, and enterprise-wide alignment across complex portfolios.
• Skills in managing risks, managing change, and ensuring smooth transitions with minimal disruption to ongoing projects and operations.
• Capability to oversee effective program management practices, lead and mentor teams and ensure successful delivery of business outcomes.

Additional information:

• At Resmed, all employees benefit from a bonus plan, the percentage of which depends on yourposition within the organisation.

• Working from home flexibility

• You also have access to a referral bonus and to Resmed's preferred shareholding programme

• Competitive benefits (Pension, Long-Term Illness Protection, Health Insurance )

• Internal career opportunity - joining an international fast-pace and massively growing company

• Resmed is an Equal Opportunity Employer

OK, so what's next?

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

About Us

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We're relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we're redefining sleep health at and

GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
London, United Kingdom;Chester Business Park, Chester; Dublin, Ireland; Bromley, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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**Job Title:** GFC Financial Intelligence Unit - Detection - Customer Risk Assessment and List Management
**Location** : London, Dublin, Chester or Bromley
**Corporate title:** Director
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Responsibilities:**
+ Bringing subject matter expertise and experience in running the model, system and business operational components of our Enterprise Customer Risk Assessment and List Management functions for the Bank
+ This role will also help to specify the requirement for, and oversee the modernisation and enhancement of our CRA/LM technology, , and incorporate automation in the FIU-Detection functions and processes that support those functions
+ This job is responsible for managing, supporting, and executing our regulatory remediation efforts related to CRA/LM across all the regions including BAU processes and execution, remediation tracking, action plan closure documentation, and automation design and development
+ The role will be partnering across the Bank and Enterprise with key stakeholders and executives within the First Line Units and Regional Teams.
**What we are looking for:**
+ The right level of acumen and authority to drive the customer risk strategy, enforce upstream change requirements with partners, and drive/execute the end-to-end changes including models and technology
+ Extensive Global Banking and Global Markets risk and compliance experience at a major global bank
+ AML/financial crime regulatory and compliance experience
+ CAMS, CFE, CRCM Certification a plus
**Benefits of working at Bank of America:**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
+ Access to an Employee Assistance Program for confidential support and help for everyday matters
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.