149 Sap Support jobs in Ireland

We're looking for a commercially savvy and experienced
Commercial ERP Implementation Lead
to spearhead the design, configuration, and rollout of our SAP Cloud ERP system. This is a pivotal role in ensuring seamless order management, regulatory compliance, and exceptional customer experience across our pharmaceutical distribution network.

Location:
Onsite in Loughrea, Co. Galway, or onsite in Porto, Portugal.
As our Commercial ERP Implementation Lead, your responsibilities will be as follows:

• Define and implement SD strategies aligned with commercial, regulatory, and operational goals.
• Establish governance frameworks across pricing, rebates, order fulfilment, and returns.
• Lead the SD workstream within the SAP S/4HANA Cloud ERP programme, following an "Adopt not Adapt" approach.
• Collaborate with SAP consultants and internal teams to shape pricing models, delivery processes, and system integrations.
• Ensure all order processes comply with GDP, GxP, and pharmaceutical regulations.
• Oversee ATP configuration, delivery scheduling, and returns management.
• Implement robust controls for audit trails, e-signatures, and master data integrity.
• Implement controls for audit trails, electronic signatures, and customer master data integrity.
• Act as the key liaison between commercial, regulatory, and IT teams.
• Lead workshops and training to drive adoption and compliance.
• Monitor order fulfilment KPIs and lead continuous improvement initiatives.
• Provide SD insights to support finance, logistics, and customer service functions.

The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Skills & Competencies

• Deep knowledge of SAP S/4HANA or SAP Cloud ERP in regulated pharma or CDMO environments.

• Hands-on experience with:

• Sales order management and ATP

• Pricing and rebate configuration
• Returns and credit/debit memo processing

• CRM (e.g., Salesforce) and logistics integration

• Familiarity with SAP Best Practices and Fit-to-Standard methodology.

• Strong understanding of GDP, GxP, 21 CFR Part 11, EU GMP Annex 11, and ALCOA+.
• Experience supporting Computer System Validation (CSV) and audit readiness.
• Proven ability to define and enforce data standards and governance models.
• Demonstrated success leading SD workstreams in large-scale ERP implementations.
• Skilled in data cleansing, mapping, and transformation.

Qualifications & Experience

• Minimum of 5 years' experience in a commercial manufacturing environment. Experience in the pharmaceutical sector is an advantage, but not a requirement.
• Degree in Pharma, IT, or related field; advanced qualifications in data science, statistics, or management are a plus.
• SAP certification or data governance credentials preferred.
• Experience with AI/ML tools for pricing optimisation and order analytics.
• Strong communication, leadership, and stakeholder management skills.
• Fluent in English.

Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.
This position is only open to candidates who already hold valid work authorisation for the EU.

Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Technology Strategy

Management Level
Senior Manager

Job Description & Summary
PwC Ireland - Bring Your Experience, Grow Your Skills, Unlock Your Potential

We are a community of solvers combining human ingenuity, experience and technology innovation to deliver sustained outcomes and build trust.

We are Senior Technology and Digital leads, experienced in scoping, and delivering large transformation programmes, in leading senior partners in complex matrix environments.

*About PwC Technology Consulting *

At PwC, we recognise the opportunities that can be achieved when we embrace what technology has to offer. Our Technology Consulting team are dedicated to leveraging technology in order to solve complex business problems for our clients. We work with Ireland's largest organisations across a wide range of industries including financial services, healthcare industry and the public sector. With PwC, you will get the opportunity to work with clients along the entire technology lifecycle, from developing IT strategy through to system implementation.

*Purpose-led work you'll be part of *

As a Senior Manager, you'll work as part of a team of solutions-driven and problem-solving individuals, apply your technology experience and stakeholder management, to drive forward projects and programmes from strategy to execution. Responsibilities also include:

• Leading the implementation of SAP solutions and improving business processes;
• Turning client requirements into value-adding, SAP-based business solutions;
• Managing resource requirements, project workflow, budgets, billing and collections;
• Demonstrating intimate knowledge and/or a proven record of success with the SAP product suite
• Interacting with experienced client buyers and/or influencers and making a significant contribution to the development of new SAP business in the Irish market
• Developing implementation proposals
• Developing practice marketing materials, including whitepapers, practice methodologies and case studies
• Developing staff by supporting SAP training, mentoring and on-the-job coaching
• Working across the PwC network to leverage solutions and assets

*Your Profile *

• Full lifecycle experience of a medium-to-large SAP implementation with S/4HANA
• Working knowledge of  SAP implementation methodology (ASAP, Activate)
• Integration between core S/4 and other line-of-business applications (SuccessFactors etc)
• Ability to advise on deployment options (RISE, private cloud, hyperscalers) at a business level
• Strong problem solving skills with a focus on pragmatic solutions within the SAP standard best practice framework
• Ability to lead a team and manage stakeholders
• Strong written, oral and presentation skills
• Strong workshop / meeting facilitation skills

*Unlock your potential with PwC Ireland *

We believe that challenges are better solved together We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams

encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

*Enjoy PwC's perks *

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you

thrive in work and life. Learn more about us at . (

).

*Being appreciated for being you *

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  We believe this so much that we have signed up for the

Business in the Community Elevate Pledge

.

(

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You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at

.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we'd love to hear from you

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please

email us

at for more information.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages
(If blank, desired languages not specified)

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
No

Job Posting End Date

We're Hiring: Technical Support & Operations Manager

Location: Galway, Ireland (Office based)

Contract: Full-time, permanent

Salary & Benefits: Competitive salary, health benefits, and more

About Salto Systems

At Salto Systems, we're redefining access control with innovative, secure, and scalable solutions trusted worldwide. As we continue to expand, we're seeking a Technical Support & Operations Manager to lead our support function and keep our operations running seamlessly. This is a key role for someone who thrives on solving problems, improving processes, and leading teams to deliver an outstanding customer experience.

What You'll Do

• Lead & Grow the Team: Manage and mentor our support engineers, ensuring clear career development and balanced on-call scheduling.
• Deliver World-Class Support: Define SLAs, manage escalations, and ensure consistent, high-quality customer responses.
• Own Incident Management: Coordinate incident response, facilitate post-mortems, and drive long-term improvements.
• Enhance Operations: Oversee monitoring tools, dashboards, and automation initiatives to reduce manual workload.
• Be the Customer Advocate: Translate customer insights into actionable improvements with our Product & Engineering teams.
• Strengthen Processes: Manage ticketing systems, documentation, and knowledge base to streamline workflows.
• Maintain Security Standards: Support compliance requirements (e.g., ISO 27001, GDPR) and best practices.

What We're Looking For

• 5+ years in technical support / operations roles, with 2+ years in a leadership position.
• Experience managing SLAs, incidents, and service delivery frameworks.
• Strong knowledge of ticketing systems (e.g.,Salesforce, Joblogic Service Management) and monitoring tools.
• Hands-on technical skills: SQL basics and scripting (Python, Bash, or PowerShell).
• Familiarity with cloud platforms and modern infrastructure.
• Excellent communication skills, with the ability to stay calm and effective under pressure.
• Bonus: ITIL certification, SaaS/B2B experience, exposure to ISO 27001/SOC 2.

Why Join Salto Systems?

• Competitive salary & health benefits
• Professional development & training opportunities
• Office based in Galway
• A collaborative culture built on innovation and customer focus

How to Apply

Send your CV and a short note to  with the subject line "Technical Support & Operations Manager Application".

Applications are reviewed on a rolling basis — early applications encouraged

Join us at Salto Systems and help shape the future of secure, smart access.

Technical Support / Field Engineer

Location:
Santry, Dublin 9 (Office & Field Based)

About the Role

We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin. This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.

Key Responsibilities

• Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
• Deliver excellent customer service, offering the best solutions available.
• Support customers and installers with technical advice and guidance.
• Act as a professional representative of the company and its brand.
• Liaise with Quality Control and Design teams, providing valuable product feedback.
• Deliver product training sessions to industry professionals, covering installation and troubleshooting.
• Work collaboratively across sales, technical sales, design, and quality teams.
• Maintain a positive, professional image of the company at all times.

Skills & Experience

• Fully qualified plumber with a minimum of 3 years' experience.
• Previous Service Engineer or technical support experience an advantage but not essential.
• RGI and/or F-Gas certification desirable but not required.
• Full clean driving licence.
• Safe Pass (training can be arranged if not already held).
• Strong communication skills with the ability to work well in a team.
• Punctual, proactive, and confident in decision making.
• Basic IT skills beneficial but not essential.
• A strong willingness to learn about products, systems, and customer needs.

What's on Offer

• Competitive salary (€48,000 – €55,000 DOE)
• Fully expensed company vehicle, smartphone, and tools
• Contributory pension scheme
• Further education support
• Employee Assistance Programme
• Attractive annual leave package
• Hybrid role combining field work and office-based support from Santry

About us

Diacom are an all-encompassing Managed Service Provider in the areas of IT, Networking, Cybersecurity, Telecoms, AV and Cloud.

Diacom are looking for a technically talented 1st line Windows Build Engineer with a focus on communication and customer service. You will help contribute to the improvement of customer service and should have excellent troubleshooting skills. You will have fantastic learning and development opportunities including further education and certification.

Job Responsibilities:

Joining the team of hardware roll out specialists

Building Windows hardware devices to security standards expected

Daily systems checks and reporting on same

Maintain IT systems and processes documentation

Preparing mobile devices to a specified standard for use by customers

Assist with maintaining a stock of hardware and components

Skills and experience:

Minimum of 2 years' experience working in a similar area

3rd Level Diploma / Degree would be beneficial, not essential

Working knowledge of Microsoft productivity suites

Working knowledge of Active Directory and Exchange structures and administration

Working knowledge of networking principals and VPN

Working knowledge of file servers and print servers

Hands on experience working with hardware troubleshooting and repairs

Job Type: Full-time

Benefits:

• Company events
• Company pension
• On-site parking

Work Location: In person

ProTraining Courses is a leading provider of health and safety training throughout Ireland. With a strong commitment to excellence, compliance, and innovation, we deliver high-quality, accredited training solutions to a diverse range of industries.

Role Overview

We are seeking a highly motivated and strategic Technical Support & Business Development Manager to lead the growth, development, and operational excellence of our training division. This role combines technical expertise, client engagement, and business development responsibilities, with full ownership of the division's performance and direction.

Key Responsibilities:

• Lead and manage the strategic growth of the organisation across Ireland.
• Identify and pursue new business opportunities, partnerships, and market segments.
• Oversee the development and delivery of learner management systems.
• Provide high-level technical support to clients ensuring a high standard of customer service.
• Build and maintain strong relationships with clients, stakeholders, and regulatory bodies.
• Ensure compliance with relevant health and safety training standards and regulations.
• Creating health & safety policies and procedures.
• Creating policies and procedures for managing affiliates ensuring compliance, and alignment with organizational standards.
• Creating effective KPI's

Ideal Candidate Profile

• Strong business development skills.
• A strategic mindset with a focus on growth and innovation.
• Excellent communication skills.
• Excellent self motivation
• Ability to recognise connections, think analytically, and always keep your goals in focus
• Capable in the use of IT software, including Microsoft packages.
• Excellent written and verbal communication skills.

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Work Location: In person

We at Gener8 Engineering are seeking a self motivated driven and honest individual to join us in the renewable energy sector.

Responsibilities:

• Carry out site surveys and bring them through to completion.
• Understand energy systems i.e. MIC, KW, KVA. The different energy bands and have the ability to evaluate potential savings.
• Present clear payback periods and benefits to the client.
• Build trust through transparency and integrity with all clients and be able to nurture the clients for referrals.

Requirements:

• Strong technical understanding of solar PV and energy solutions.
• Ability to work independently and deliver results.
• Excellent communication skills.

What we offer:

• Competitive remuneration package.
• The potential to acquire a share holding.
• An opportunity to grow with the company.

All will be discussed at interview.

Job Type: Full-time

Pay: €27,000.00-€53,381.07 per year

Work Location: On the road

Professional Service & Support Engineer – Access & Security Tech

Dublin - Hybrid

Excellent Communication in English & German Required

Stelvio Group is recruiting for an experienced
Technical Support & Implementation Engineer
to join our client's dynamic Professional Service & Support team. This hybrid position combines advanced technical support with hands-on implementation and training delivery, working with cutting-edge security and access control technologies used by organisations worldwide.

You'll play a key role in
solving complex technical issues, installing and configuring hardware/software solutions, and delivering expert-level training
— ensuring customers get the most from our client's innovative cloud and on-premise systems.

Key Responsibilities

• Install and configure hardware and software for advanced security solutions, including cloud-based systems.
• Provide technical support through helpdesk platforms, diagnosing and resolving complex software and hardware issues.
• Analyse system logs and troubleshoot to ensure maximum performance and reliability.
• Deliver high-level technical training to customers and partners.
• Support implementation projects, including customised installations and API integrations.
• Maintain and enhance technical documentation and knowledge base resources.
• Collaborate with product, engineering, and project teams to resolve escalations and improve product quality.

What We're Looking For

• Bachelor's degree in technical sciences
  or
  equivalent hands-on IT, cloud, or network experience.
• Proven experience with database structures.
• Strong troubleshooting skills across software, hardware, and cloud environments (log file analysis a plus).
• Skilled in managing technical support/helpdesk platforms.
• Ability to create and maintain clear, high-quality technical documentation.
• Experience delivering technical training.
• Solid project management background.
• Analytical mindset with a pragmatic approach to problem-solving.

Desirable (Nice to Have)

• Programming experience with AWS/Azure, CRM/ERP systems, C#, Python, SQL, Flutter, MongoDB.
• Additional languages such as Swedish, Italian, French, or Spanish.

Why Join?

• Be part of a
  disruptive company
  redefining industry standards in security technology.
• Work with
  industry-leading experts
  on innovative, global projects.
• Opportunities for professional development, certifications, and career growth.
• Competitive salary, performance-based bonuses, and comprehensive benefits package.

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products.

Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.

To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.

• Provide technical support via telephone, web or autosupport.
• Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
• Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
• Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
• Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
• Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
• Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
• Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.

• A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
• 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
• Good written and verbal communication skills in German language (B2 level)
• Good interpersonal communication and customer service skills
• Strong aptitude for learning new technologies
• Creative approach to problem solving

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.