16 Senior Delivery Managers jobs in Ireland

Our Client is a leading global organisation with a well established Dublin operation. As part of their HR support team we are seeking a generalist, comfortable with HR policy, who will join a team providing Tier 1 support to their employees. The Role: Deliver exceptional customer support to employees and managers through our Salesforce-powered Concierge portal and social support channels. Own and evolve the knowledge content ecosystem - identify gaps, write and update articles, and ensure high-quality, searchable, and accessible content that improves self-service rates and drives T0 optimization. Act as a case deflection champion - using insights and AI-driven recommendations to continuously improve knowledge effectiveness and reduce case volumes. Support ongoing projects to enhance case handling efficiency, service catalog design, and integration of AI tools that optimize routing, auto-responses, and classification. Analyze support trends and collaborate with global teams to enhance knowledge workflows and shift volume left (T1 to T0). Serve as a subject matter expert in core HR processes including time off, benefits, employee data changes, and Workday transactions. Maintain a high standard of data accuracy and process integrity while navigating confidential and sensitive employee scenarios. Participate in User Acceptance Testing (UAT) for knowledge, case management, and Workday enhancements. Collaborate cross-functionally to support HR programs, content audits, process improvement initiatives, and adoption of scalable support models. Leverage case management metrics and SLA insights to drive service excellence, reduce friction, and enhance user experience. Candidate Requirements Bachelor's degree required 3-4 years of experience in HR operations, content management, or employee support within a shared services or centralized environment Strong writing skills with experience in creating or maintaining knowledge base articles, FAQs, and how-to content Demonstrated understanding of case deflection principles, content optimization, and agent enablement strategies Proficiency in case management and HR systems (Salesforce Service Cloud, Workday HCM, or similar) Analytical mindset with ability to interpret data trends and translate them into improvement opportunities High attention to detail with a structured and organized approach to process delivery Excellent communication and interpersonal skills with a customer-first mindset Comfortable working in fast-paced, global environments with shifting priorities Experience participating in system/process testing and change management efforts Familiarity with AI-powered support models, conversational bots, or virtual agents is a plus Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: HR HR policy HR administration Human resources workday SAP Benefits: Work From Home

Job Title: Employee Success Advisor - HR Operations & Knowledge Management Location: Dublin, Ireland Level: Tier 1 HR Policy Support About the Role We are looking for a passionate and proactive Employee Success Advisor to join our HR Operations & Knowledge Management team in Dublin. This is a Tier 1 level role, focused on delivering high-quality, policy-aligned support to employees and managers across the EMEA region. This role blends HR service delivery, knowledge content management, and customer-first support. You'll play a key role in enhancing the employee experience through accurate case handling, content-driven self-service, and continuous improvement initiatives. Key Responsibilities Provide first-line HR policy support to employees and managers Deliver exceptional customer service, ensuring timely, accurate, and empathetic responses to HR queries. Maintain and improve the knowledge content ecosystem by identifying gaps, writing/updating articles, and ensuring content is accessible and effective. Champion case deflection by using insights and AI tools to improve self-service and reduce case volumes. Support projects that enhance case handling, service catalog design, and AI-driven support tools. Analyze support trends and collaborate globally to improve workflows and shift volume from Tier 1 to Tier 0. Act as a subject matter expert in core HR processes such as time off, benefits, employee data changes, and Workday transactions. Ensure data accuracy and confidentiality in all employee interactions. Participate in User Acceptance Testing (UAT) for system and process enhancements. Collaborate cross-functionally on content audits, process improvements, and scalable support initiatives. Use case metrics and SLA data to drive service excellence and improve user experience. Required Skills & Experience Bachelor's degree required. 3-4 years of experience in HR operations, shared services, or content management. Strong writing skills with experience creating or maintaining knowledge base content. Understanding of case deflection, content optimization, and agent enablement strategies. Proficiency in Workday HCM, or similar HR systems. Analytical mindset with the ability to interpret data and identify improvement opportunities. High attention to detail and a structured approach to process delivery. Excellent communication and interpersonal skills with a customer-first mindset. Comfortable working in a fast-paced, global environment. Experience with AI-powered support models, bots, or virtual agents is a plus. Language skills in German or French are a plus, but not required. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Policy Support HR Systems Proficiency Case Deflection & AI Tools

**Minimum qualifications:**
+ Bachelor's degree in Engineering, Construction Management, or equivalent practical experience.
+ 5 years of experience in program management.
+ 5 years of experience working with data center or other mission critical equipment/environments.
+ 5 years of experience managing process improvement or construction programs in a organized environment.
**Preferred qualifications:**
+ 5 years of experience managing cross-functional or cross-team projects.
+ Knowledge of large-scale mission critical facility's electrical and mechanical infrastructure systems.
+ Excellent requirements gathering, resource organization, task prioritization, scheduling, and goal attainment skills.
+ Excellent attention to detail and heightened capability of follow-through, update to conditions previously reported to business leadership.
+ Ability to travel up to 30% of the time.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
**Responsibilities:**
+ Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
+ Prioritize program goals, understand and translate other stakeholders needs into program goals and prioritized deliverables with minimal assistance, and contribute to decisions on prioritizing goals and deliverables.
+ Define the scope of projects and develop, execute, or manage project plans for supported programs.
+ Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
+ Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain and enhance business, operational, and management dashboards.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

time left to apply End Date: August 29, 2025 (9 days left to apply)

job requisition id JR

Company Name:

Information Services Corporation

Company Name:

Information Services Corporation

Company Name:

Enterprise Registry Solutions Limited

Location: Dublin, Ireland

Status: Full Time Permanent

Close Date: August 29, 2025

Summary:

The Head of Project Delivery (HoPD) is a senior member of the Enterprise Project Management Office (EPMO) and the ERS team responsible for overseeing project management activities across the Europe region. They oversee the successful delivery of solutions to meet organizational objectives and customer expectations. This role requires a strategic mindset, exceptional project management skills and the ability to effectively collaborate with cross-functional teams. The Head of Project Delivery is responsible for driving efficiency, innovation and quality throughout projects while ensuring alignment with business goals and objectives.

Major Activities:

The role will lead the Project Management function to ensure that best practice is being followed in all projects, while continually reviewing and improving the PM methodology in alignment with the EPMO. The role champion delivery excellence across the Europe region, ensuring that solutions meet stakeholder needs, business priorities, and ISC's enterprise delivery standards. The HoPD will create an appropriate culture focused on building value and pursuing quality by leading and directing the organization's project management capability, which includes, but not limited to:

• Build and maintain strong relationships with internal and external stakeholders, ensuing clear communication and alignment on project expectations, objectives and scope.
• Plan for and allocate resources effectively to maximize productivity and optimize project outcomes
• Under direction of the Director, EMPO, develop and implement strategic plans for solution delivery aligned with the organization's objects and priorities.
• Achieve corporate objectives and key performance targets as laid out in the long-range and annual business and strategic plans. Review quarterly financial accounts with the Finance team and sign off approval.
• Provide project management coaching, mentoring and support for the project management framework and methodology.
• Implement and support a common set of scalable, repeatable project management and planning processes.
• Build and update the methodology to account for improvements and best practices.
• Document all policies, processes, and project management procedures in such a way as to facilitate their quick comprehension and adoption.
• Provide training and mentoring to build core project management competencies and a common set of experiences.
• Act as an advocate for project management process and discipline to the organization and report on the benefits that the organization has achieved using these effective strategies.
• Facilitate a resource allocation system that tracks the assignment and utilization of all project resources within the organization.
• Develop and implement the change control process to ensure impacts are identified and any reviews or re-approvals are obtained.
• Coach, consult and support project managers in the successful creation and maintenance of project status reports in accordance with organizational procedures.
• Coach mentor and support business unit representatives and project managers in the successful creation and maintenance of project plans, schedules, budgets and scope.
• Support project portfolio management activities including the intake, evaluation, and prioritization of projects, as well as monitoring portfolio performance and ensuring alignment with strategic objectives.
• Conduct periodic project reviews for the purpose of determining adherence to the project management methodology and approved processes; assesses project management maturity and capability.
• Review proposals prepared by the Business Development unit to ensure what is proposed is in line with the Project Management competency and that estimates provided for Project Management are sufficient to successfully manage the project.
• Work as a member of the ISC EPMO team to ensure Project Management governance and best practice.
• Leverage the EPMO to assist in planning, overseeing and supporting the execution of the portfolio of prioritized projects.
• Ensure consistent frameworks and methodologies, based on industry-recognized global standards, are followed in projects within Technology Solutions (TS) and where necessary that processes are updated to reflect changes in technology or best practices.
• Undertake other activities and initiatives as required to support ERS priorities and evolving enterprise delivery needs.

Knowledge:

• PMP certification is preferable along with 10+ years experience managing IT projects, preferably within the corporate registry domain.
• Management experience leading a team of project managers and contributing to project management excellence across an organization
• Preference is given to a technical background such as a Degree/Master's in Computer Science, due to most of the projects that will be managed being of a technical nature.
• Expert knowledge of project management methodology, tools and techniques.
• Proven track record of delivering on time and within budget government technology projects
• Expert in managing onerous technology projects
• Expert knowledge of business case analysis and application.
• Expert knowledge of financial systems and corporate budgeting processes.
• Knowledge of organizational structure in order to manage cross-departmental and cross-disciplinary resource allocation.
• Knowledge of continuous improvement and problem-solving techniques.
• Proven understanding of general corporate roles and linkages between business development, product strategy, marketing, IT, finance and administration, human resources and customer services
• Knowledge of change management principles.
• Superb facilitation skills and ability to build consensus among stakeholders.
• Ability to foresee and identify project problems and conflicts, assesses implications and identifies solutions.
• Ability to effectively communicate a wide range of information relating to proposed or current projects through the development and delivery of presentations to project managers, project sponsors, Corporate Portfolio Management Committee (CPMC) and the executives.

What we offer:

• We believe in progress with purpose.
  • Innovative technology
  • A record of sustainable growth,
  • Investment in diversifying lines of business
• We support your growth.
  • Career development opportunities
  • Education support
• We care about people.
  • Competitive salary and benefits package
  • Hybrid work schedule
  • Recognition programs

Help us build the next generation of registries with your innovation and technology skills. If this opportunity interests you, please apply by August 29, 2025. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ERS is located in Dublin, Ireland while our multinational parent company Information Services Corporation is headquartered in Regina, Saskatchewan, Canada. ISC is a leading provider of registry and information management services who has a history of delivering value to its customers by putting information in the right hands at the right time.

About Us

Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments. ISC is focused on sustaining its core business while pursuing new growth opportunities. As an award-winning employer, ISC is committed to driving innovation and creating opportunities for growth. We are proud to support and invest in our diverse team of passionate people, and foster a culture of well-being.

ISCwelcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

**Job Requisition ID #**
25WD89984
**25WD89984 Senior Program Manager, Talent Management - Talent Planning**
_French translation to follow!/Traduction française à suivre!_
**Position Overview**
The Autodesk People and Places (PPL) organization is on a transformative journey, revolutionizing our Talent Management landscape. We are excited to announce an opportunity for a dynamic **Senior Manager of Talent Management - Talent Planning,** who will own and drive enterprise-level talent review and succession planning (collectively known as Talent Planning) programs, executive talent insights analysis, talent assessments and profiles, and talent management systems and tools related to those functions. In addition, they will contribute to broader talent management strategies and initiatives, particularly those designed to create a cohesive talent management experience for every Autodesk employee.
The **Senior Manager of Talent Management - Talent Planning** will design, build, and drive Autodesk's talent planning strategy and execution. To deliver insightful, efficient, and technology-supported talent review and succession planning processes, you will partner with key stakeholders across Talent Management, Learning & Development, Culture and Belonging, Workforce Planning, Performance Management, People Insights, as well as with People Business Partners and executive leaders.
In this dynamic and high impact role you will have an opportunity to combine a passion program management, training and education, simplification, program integration, and creating a strong leader and employee experience. You will also be expected to work with internal stakeholders, across HR teams, and with leaders to support an integrated Talent Planning process. You will need to demonstrate strong executive presence, exceptional communication skills (written and verbal), and a proven track record in program managing multiple complex programs. The ideal candidate must possess a high degree of ownership, proven results of earning trust with customers, and have strong business acumen.
This role reports to the Senior Director of Executive Talent and Talent Management.
**Responsibilities**
+ Own the full talent planning portfolio of talent review and succession planning for Autodesk and contribute to broader talent management projects and strategic initiatives
+ Understand and translate organizational needs into a talent planning strategy and plan for the Company aligned with Autodesk's strategic intent
+ Manage the global enterprise-wide Talent Review and Succession Planning products and processes
+ Accountable for the quality and effectiveness of the executive talent processes, including succession plans, talent pools, senior talent movement, quality of talent profiles, leadership review, and assessments
+ Act as a trusted thought partner and advisor to People Business Partners in introducing new programs, identifying process improvements, and deploying new approaches
+ In 2025/2026, drive the process to select, configure, and install a technology platform (or platforms) to support the talent review process and data capture, including responsibility for all communications and training to support the launch of new tools and software
+ Expertly moderate and support talent review and succession planning discussions
+ Leverage data and analytics to drive continuous improvement and to share a powerful narrative with key stakeholders on progress, outcomes, and risks in executive talent management
+ Design talent review and succession planning reporting to ensure that both programs are delivering succession and executive talent insights to PPL leadership, CEO staff, and the board of directors
+ Identify appropriate metrics to track and measure the effectiveness of talent planning initiatives in partnership with the People Analytics team
**Minimum Qualifications**
+ 8+ years of experience in Talent Management, 4+ years focused on talent review and succession planning
+ Excellence in project and program management
+ Experience designing, launching, and supporting global talent management programs in sophisticated, complex, and dynamic global corporate environments
+ Deep knowledge of change management and communication principles
+ Effective, transparent communication skills, written and verbal
+ Strength in developing and delivering presentations and expertise in PowerPoint
+ Experience training colleagues on the adoption of new processes and technology, including experience implementing leadership training
+ Strategic knowledge of and experience implementing and using next generation talent technology platforms and tools
+ Experience/ background with using technology platforms to support talent review and succession planning process.
+ Experience administering talent assessment or 360-degree feedback tools/ processes.
+ Experience with Workday Talent Management module preferred
+ Experience building data-driven talent functions and designing processes that deliver actionable talent insights
+ Experience applying the lens of equity and inclusion across the employee lifecycle including processes, programs, and products
+ Skilled at developing and maintaining effective internal relationships. Adept at collaborating within a highly matrixed, cross-geo, cross-functional environment
+ Curious and intellectually flexible with the ability to generate, translate, and clarify ideas
+ Excellent problem-solving, negotiation, and influencing skills
+ Ability to navigate ambiguity and multiple perspectives
+ Creative, innovative, and collaborative
+ Human centered design experience preferred
+ Undergraduate degree in Human Resources or related field is preferred
___
**25WD89984 Responsable principal de programme, Gestion des talents - Planification des talents**
**Aperçu du poste**
L'organisation Autodesk People and Places (PPL) est en pleine transformation et révolutionne notre paysage de gestion des talents. Nous sommes ravis d'annoncer une opportunité pour un(e) **Responsable senior de la gestion des talents - Planification des talents** , qui sera chargé(e) de diriger les programmes de revue des talents et de planification de la relève à l'échelle de l'entreprise (collectivement appelés « planification des talents »), l'analyse des informations sur les talents de direction, l'évaluation et le profilage des talents, ainsi que les systèmes et outils de gestion des talents liés à ces fonctions. En outre, il/elle contribuera à des stratégies et initiatives plus larges en matière de gestion des talents, en particulier celles visant à créer une expérience cohérente de gestion des talents pour chaque employé d'Autodesk.
Le **responsable senior de la gestion des talents - Planification des talents** concevra, mettra en place et dirigera la stratégie et l'exécution de la planification des talents chez Autodesk. Afin de fournir des processus d'évaluation des talents et de planification de la relève pertinents, efficaces et soutenus par la technologie, vous travaillerez en collaboration avec les principales parties prenantes des départements Gestion des talents, Formation et développement, Culture et appartenance, Planification des effectifs, Gestion des performances, People Insights, ainsi qu'avec les partenaires commerciaux et les dirigeants.
Dans ce rôle dynamique et à fort impact, vous aurez l'occasion de combiner votre passion pour la gestion de programmes, la formation et l'éducation, la simplification, l'intégration de programmes et la création d'une expérience forte pour les dirigeants et les employés. Vous serez également amené à travailler avec les parties prenantes internes, les équipes RH et les dirigeants afin de soutenir un processus intégré de planification des talents. Vous devrez faire preuve d'une forte présence exécutive, d'excellentes compétences en communication (écrite et orale) et d'une expérience avérée dans la gestion de programmes complexes multiples. Le candidat idéal doit posséder un haut degré de responsabilité, avoir fait ses preuves en matière de confiance auprès des clients et avoir un sens aigu des affaires.
Ce poste est rattaché au directeur principal de la gestion des talents et des cadres supérieurs et sera basé au Canada.
**Responsabilités**
+ Gérer l'ensemble du portefeuille de planification des talents, de l'évaluation des talents et de la planification de la relève pour Autodesk, et contribuer à des projets de gestion des talents et à des initiatives stratégiques plus larges.
+ Comprendre et traduire les besoins organisationnels en une stratégie de planification des talents et un plan pour l'entreprise alignés sur l'intention stratégique d'Autodesk
+ Gérer les produits et processus mondiaux d'évaluation des talents et de planification de la relève à l'échelle de l'entreprise
+ Être responsable de la qualité et de l'efficacité des processus liés aux talents de direction, y compris les plans de succession, les viviers de talents, les mouvements des talents seniors, la qualité des profils de talents, l'évaluation du leadership et les évaluations
+ Agir en tant que partenaire de réflexion et conseiller de confiance auprès des partenaires commerciaux People pour l'introduction de nouveaux programmes, l'identification d'améliorations de processus et le déploiement de nouvelles approches
+ En 2025/2026, diriger le processus de sélection, de configuration et d'installation d'une ou plusieurs plateformes technologiques pour soutenir le processus d'évaluation des talents et la collecte de données, y compris la responsabilité de toutes les communications et formations nécessaires au lancement des nouveaux outils et logiciels
+ Modérer et soutenir de manière experte les discussions sur l'évaluation des talents et la planification de la relève
+ Exploiter les données et les analyses pour favoriser l'amélioration continue et partager avec les principales parties prenantes un récit convaincant sur les progrès, les résultats et les risques en matière de gestion des talents cadres
+ Concevoir des rapports sur l'évaluation des talents et la planification de la relève afin de garantir que les deux programmes fournissent des informations sur la relève et les talents cadres à la direction de PPL, au personnel du PDG et au conseil d'administration
+ Identifier les indicateurs appropriés pour suivre et mesurer l'efficacité des initiatives de planification des talents en partenariat avec l'équipe People Analytics
**Qualifications minimales**
+ Au moins 8 ans d'expérience dans la gestion des talents, dont au moins 4 ans dans l'évaluation des talents et la planification de la relève
+ Excellence dans la gestion de projets et de programmes
+ Expérience dans la conception, le lancement et le soutien de programmes mondiaux de gestion des talents dans des environnements d'entreprise internationaux sophistiqués, complexes et dynamiques
+ Connaissance approfondie des principes de gestion du changement et de communication
+ Compétences en communication écrite et orale efficaces et transparentes
+ Aptitude à élaborer et à présenter des exposés et expertise dans l'utilisation de PowerPoint
+ Expérience dans la formation de collègues à l'adoption de nouveaux processus et technologies, y compris dans la mise en œuvre de formations au leadership
+ Connaissance stratégique et expérience de la mise en œuvre et de l'utilisation de plateformes et d'outils technologiques de nouvelle génération pour la gestion des talents
+ Expérience/connaissance de l'utilisation de plateformes technologiques pour soutenir le processus d'évaluation des talents et de planification de la relève.
+ Expérience dans l'administration d'outils/processus d'évaluation des talents ou de feedback à 360 degrés.
+ Expérience avec le module Workday Talent Management préférée
+ Expérience dans la mise en place de fonctions de gestion des talents basées sur les données et dans la conception de processus fournissant des informations exploitables sur les talents
+ Expérience dans l'application des principes d'équité et d'inclusion tout au long du cycle de vie des employés, y compris les processus, les programmes et les produits
+ Aptes à développer et à entretenir des relations internes efficaces. Aptes à collaborer dans un environnement hautement matriciel, international et interfonctionnel
+ Curieux et intellectuellement flexible, capable de générer, traduire et clarifier des idées
+ Excellentes compétences en matière de résolution de problèmes, de négociation et d'influence
+ Capacité à naviguer dans l'ambiguïté et à gérer des perspectives multiples
+ Créatif, innovant et collaboratif
+ Expérience en conception centrée sur l'humain préférée
+ Diplôme de premier cycle en ressources humaines ou dans un domaine connexe préféré
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
**Summary of role:**
This is an excellent opportunity for a highly motivated Delivery Manager with keen delivery mindset to join our team and be part of a major transformation project. The role involves managing and optimising delivery of the Product backlog to maximize value of the product/services delivered. This is a senior level role that requires managing cross-functional squads and their delivery.
**We're looking for someone who will:**
+ Be the primary point of contact to various stakeholders, on behalf of the Project team and identify the product requirements ( for the development team.
+ Help and guide the Product Owner to prioritize a product backlog that aligns with the Project vision and goals, and continuously refine it based on feedback and changing business needs.
+ Collaborate closely with cross-functional teams (e.g. developers, design team leads, quality assurance) to ensure that the product/service delivered meets customer needs and is delivered on time and within budget.
+ Review and Ensure that the product backlog items are clearly defined, well understood, and properly estimated by the development team.
+ Continuously monitoring the product's performance and gathering feedback from customers and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements.
+ Keep the Delivery Squad focused on deliverables for each sprint and maintain the focus across various sprints
+ Collaborate with product owners of different squads, and Design leads to effectively deliver the committed back log items across sprints
+ Improve the squads delivery capacity by analysing key concern areas during sprint retrospectives and provide timely support for the squad members as and when required
**You will need to show us that:**
+ You demonstrate leadership ( and ownership of the product/Project, and inspiring others to share and contribute to the product/project vision and goals
+ You can Continuously monitor the Project' and Squad's performance, gather feedback from various stakeholders and respond/take actions to show continuous improvement
+ You will use data-driven insights to make informed decisions and prioritize future improvements.
+ You can take tough decisions on what features/items to include in each sprint or release, based on the value they will deliver to business needs
+ You can closely work with the Scrum Master, Product Owner and the delivery squad to resolve challenges and remove impediments
+ You are a professional with strong commercial acumen who will connect easily with the strategy and goals of both Project and business
**Experience and Skills required** -
+ 10 + years of overall experience with a minimum of 5+ years as Delivery Manager
+ Agile/Scrum Certification (CSPO/PSPO/SafePO/PM)
+ Extensive experience in managing Product Backlog and Development teams/squads
+ Track record of delivering complex projects through agile process
+ Exceptional Communicational Skills (both verbal and written)
+ Background in Financial Services/Banking domain in Ireland/UK markets will be an added advantage
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
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About SWARCO Ireland We're enhancing journeys across the island through intelligent transport systems. As part of the global SWARCO Group, our work contributes to a worldwide network of smart mobility solutions including innovative traffic management; making a real difference here. Join our passionate, collaborative team, valuing innovation, continuous improvement, and your professional growth in a supportive environment. SWARCO The Better Way. Every Day. What you will do We do have a vacancy for a Service Delivery Manager (Urban Team) working to ensure all service and maintenance activities are carried out in accordance with the relevant maintenance contracts. Supporting the CCTV Installs / maintenance teams across all their Inspections, faults, installations, commissioning, and any chargeable work is completed with safety in mind. You will also: Ensuring commercial contracts and arrangements are reviewed, risk assessed and adhere to all company technical and safety requirements. Managing the team of Delivery Managers and Senior Technicians ensuring the key tasks described below are met. Double-checking that all work is only conducted once there is an agreed form of written contract in place between the company and the customer. Cooperating with other team members to ensure all operations and work are completed - meet company, statutory and contractual requirements. What we are looking for Demonstrate experience with Installations & Maintenance (Electrical). Project Management qualification Experience in a Supervisory/Management role is essential Strong communication skills including written, verbal, also report writing and presentations to the Senior Leadership teams. What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive: Company Car + Mobile Phone 25 days holiday rising to 28 days excluding bank holidays, plus the option to holiday. Generous employer pension contributions Employee Assistance Programme Employee discounts portal Perkbox Life assurance Interested? Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed. We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Skills: Supervisory Skills Project Management Electrical Installation Communication (Verbal And Written) Contract Negotiations CCTV Operations Management Benefits: Pension Company Vehicle Mobile Phone Birthday Annual Leave Employee Discount

Build the future of financial markets. Build yours. Ready to make a real impact in the financial industry? At Deutsche Brse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team! Who we are Deutsche Brse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Within the Deutsche Brse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries. Cork Your career at Deutsche Brse Group Your Area of Work The Service Delivery Manager is accountable for the day to day delivery of services to our clients. They will monitor on a weekly basis all cases requests coming from Clients; they will act on a daily basis as the single point of contact for service-related queries where prioritisation and/or escalations, outside of the normal day to day transaction level of interactions, are happening. The SDM is responsible for ensuring all cases are being managed according to the service level agreement and provide the Production team and other internal teams with the relevant guidance and support to manage potential delays in our client escalations. They are responsible for building a relationship of trust with our clients. Your Responsibilities Monitor and manage all assigned client queues ensuring service level agreement adherence Provide daily, weekly and monthly rhythm of business with assigned clients Provide clients with golden source metrics usage data for monthly and quarterly service reviews Manage all clients' escalations and incidents to full recovery and provide regular update communication Monitor and coordinate Clients' Incident Reports completion till final submission and ensure respect of SLA for delivery Own agreed service improvement plans and reporting Own Clients' projects including big or small events and onboarding/offboarding projects Provide and/or Organize training and support to clients to ensure adherence to Kneip process and procedures Participate to all assigned training Act and work in compliance with all internal rules and policies Key interlocutors Kneip clients: first point of contact for service request outside BAU and requiring prioritisation and/or escalation Account Management Team: to be aligned and ensure a proper follow-up of our clients Client Service team Managers: key contact in order to solve the client's query Product Owner: key contact in order to solve the client's query IT Engineering: key contact in order to solve the client's query Your Profile At least a first experience working in a similar role and services provider Fluency in English and/or French - German would be considered as an asset Communication skills Problem solving oriented Teamwork Relationship management Challenge management Project management