45 Service Advisor jobs in Ireland

Our client, a well-established motor dealership in South Dublin is currently seeking an experienced Service Advisor to join their Aftersales team. This is a full-time, permanent role offering a competitive salary, strong team environment, and opportunities for professional development through ongoing manufacturer training. About the Role: You'll be the key point of contact for customers bringing their vehicles in for service, ensuring a smooth and professional experience from start to finish. This position offers a mix of customer interaction, administration, and coordination with workshop teams. Key Responsibilities: Schedule service appointments via phone, email, and in-person enquires. Manage daily workshop capacity and allocate bookings appropriately Greet and check in customers, confirming service needs and updating records Maintain clear communication between customers and the workshop Provide updates on vehicle progress and gain approval for additional work where required Ensure timely and accurate completion of all admin, invoicing, and system updates Liaise with internal departments such as parts, warranty, and sales to support service delivery Contribute to customer satisfaction by seeking and responding to feedback The Ideal Candidate Will Have: At least 1 year's experience in a similar Service Advisor or Aftersales role Excellent customer service and interpersonal skills Knowledge of motor industry systems (e.g., Keyloop, Kerridge, or similar) A detail-oriented approach and strong administrative skills A valid full driving licence (Ireland) Fluent English, both spoken and written If applicable, a valid work permit for Ireland What's on Offer: Full-time, permanent contract with a respected dealership group Competitive salary based on experience 22 days paid annual leave Access to ongoing manufacturer training Contributory pension scheme Performance-based bonus structure If you have a passion for customer service and are experienced in the motor industry, we'd love to hear from you, send your CV to Colette today. Skills: Customer Service Organisational communication

Apprentice Service Advisor -Joe Duffy Volvo KIA Airside, Swords Due to continued growth at Joe Duffy Group, we are now seeking an Apprentice Service Advisor with retail or sales experience to join our Volvo KIA business in Airside, Swords. About The Group: Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full, clean driving licence is an essential requirement for this role Requirements: To be the focal and experienced point of contact for Volvo and KIA customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Volvo and KIA range. Maintain relevant systems ensuring accuracy at all times. Likely to be/have: Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills Excellent organisational skills Able to record accurately all relevant details Ability to 'up sell' additional work / accessories An ability to absorb and understand technical data and explain it to our customers as required A full, clean driving licence is an essential requirement for this role We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. In addition to a competitive salary, we offer excellent benefits including: Employee Assistance Programme Industry Leading Training and Progression Plans Life Cover Social Club Bike to Work 20 days annual leave PRSA This is a Trainee role and Joe Duffy Group have a comprehensive training programme in place which is tailored to suit individual's needs, and can take six months to complete. During this programme, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in aftersales. During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but have a desire and understanding of the motor trade. If your priority is excellent customer service and you would like to work for Ireland's leading motor retail group apply online today! For more information, please contact Skills: Service Advisor Motors Aftersales Apprentice Retail Benefits: Basic Salary Bonus Training

About Us: Bright Motor Group was founded in 1982 and is now one of Irelands leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, CUPRA, Volkswagen Commercial, Citroen, Suzuki, Peugeot, Opel and DS Automobiles in the Dublin area. With 8 showrooms situated at Airside near Swords, a further 4 at Navan Road and our Bray dealership we provide a choice of locations for interested candidates. As a result of our ongoing expansion and business growth, we are seeking to appoint positive and motivated individuals to join our successful Aftersales team at our Ford dealership in Swords. We are looking for customer focused individuals passionate about making the experience of having your vehicle serviced by Bright Motor Group one that is remembered for delivering excellence. About the Role: As a Bright Service Advisor, you will be joining a team recognised by the industry and our customers for providing outstanding customer service. Our Service team is responsible for ensuring that the highest quality industry standards are always maintained. Your role will be to make sure that our customers expectations are always met. Providing you with the skills and knowledge to deliver outstanding service is our goal. Role responsibilities: Be the first and last point of contact with service customers Take customer bookings and scheduling services and repairs Communicate the customers work and faults to the vehicle technicians Handle customer complaints Advice and guidance for vehicle care and warranty retention and warranty claims Sales/advice for accessories and modifications Collate information for CSI Take orders from customers both face to face and over the phone Maintain an ordered stock room and find parts from stock Raise invoices Liaise with other members of staff Advise on accessories and modifications Warranty claims and returns What we are looking for: Experience as a Service Advisor in the motor industry is essential Excellent customer service skills, professional appearance and work ethic. Demonstrable ability to meet and exceed targets IT Literate including Microsoft Office suite Self-motivating and able to manage own workload Highly organised and focused Ability to work equally well both alone and as part of a wider team Excellent numerical skills Full driving licence What we offer in return: Work Schedule: Monday - Friday Competitive Salary Bonus Scheme Company Pension Scheme Bike-to-Work scheme Employee Assistance Program In-house, manufacturer & professional qualifications. Referral program. A clean and safe working environment ~ # Skills: Aftersales Customer follow up Advising customers Benefits: Performance Bonus Pension Fund

What is the opportunity? As a Digital Advisor, you'll drive digital transformation and enhance customer experiences. By helping customers embrace new technologies, you'll make their lives easier and more efficient. Join a dynamic team committed to putting customers first. Make a meaningful impact at Bank of Ireland while continuing to grow and learn. Please note, the working hours for this role are 1-5pm daily. In this role, you will: Be the digital hero for our customers by helping them with the transition to newer technologies. Lead digital transformation by championing our app, website, and other services in our Branches and at community events. Handle digital support queries, update customer information and assist with self-service digital devices when needed. Engage in continuous learning to develop your digital expertise. Be the voice of the customer by gathering feedback and sharing valuable insights with management to improve our services. What will make you stand out? You love all things digital and are always the first to explore new technology. You're passionate about digital adoption, believing new tools can simplify customers' lives. With a demonstrated track record of advising customers on digital products, you help them navigate and use new tools effectively. You empower others and embrace growth, seizing learning opportunities to excel in your role. Your proactive approach to problem-solving and strong attention to detail help you adapt and thrive in dynamic environments. Experience with the following will help you to stand out but is not necessary in order to apply for this role; Hold QFA / APA qualification or be on the journey to achieving same. Essential Qualifications There are no specific qualifications or minimum educational requirements needed for this role. More about the team The purpose of the Retail Ireland team is to enable our customers, colleagues, and communities to thrive. We achieve this through professionalism, determination, innovation, and a passion for making a difference in customers' lives. Our work is important, and so are the people doing it. At Bank of Ireland, we are committed to ensuring our customers feel the difference when they interact with us. This focus on the customer is supported by our dedication to delivering a unique customer experience through service and channel enhancements. With the customer experience at the heart of everything we do, we seek talent that recognizes its importance and strives to make a positive impact. Why work with us? The Bank of Ireland company culture prioritises work-life balance with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Key Competencies Customer Focused - Self One Group, one team - Self Manage Risk - Self Champion Transformation - Self Accountable - Self We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Sales & Service Support Location: Head Office Killygordon, Co. Donegal Due to continued expansion, Mantis Cranes are seeking a Sales & Service Support professional to join our growing team at our head office in Killygordon, Co. Donegal. With over 25 years of industry experience, Mantis Cranes is a dynamic and progressive company specialising in lifting and plant hire solutions. We are proud to support a wide range of projects across Ireland through our commitment to service excellence, operational efficiency, and customer satisfaction. This is an exciting opportunity for a proactive, organised, and enthusiastic individual to play a key role in supporting our Sales and Operations teams, as well as contributing to the effective day-to-day running of the office. Role Overview This role provides essential administrative support across the companys core departmentsSales, Service, and Operationsas well as general office administration. The ideal candidate will be a confident communicator with strong organisational skills, a high level of attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities Sales Support Respond promptly and professionally to incoming enquiries via phone, email, website, and other channels Prepare and coordinate sales documentation including quotations, contracts, permits, and related paperwork Assist with lead generation using platforms such as Barbour ABI or similar tools Maintain and update customer records, sales activities, and opportunity pipelines Conduct research into potential clients and upcoming projects to support business development Liaise with internal departments (Service, Operations, etc.) to ensure seamless coordination of sales activities Provide administrative support to Sales Managers and Executives as needed Service & Operations Support Process incoming service sheets and update relevant records Issue purchase orders and manage goods in/out procedures within the system Maintain and update the hire management system, including stock control and equipment availability Office Support Welcome visitors to the office and provide hospitality as required Provide holiday cover and support to other team members when needed Carry out general administrative duties to support the smooth running of the office Skills & Attributes Required Excellent written and verbal communication skills Strong organisational abilities with exceptional attention to detail Friendly and outgoing personality with strong interpersonal skills Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) Previous experience in a similar administrative or coordination role is an advantage This is a great opportunity to be part of a forward-thinking and supportive team. If you thrive in a fast-paced environment and enjoy working with both people and processes, we would love to hear from you. Skills: Communication Organisation Planning Sales Support Customer Service Interpersonal Skills friendly

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you* …

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Then come and join our global team as CS-LS Service Operations Support Service Consultant at ourfacility in Swords, Dublin We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a CS-LS Service Operations Support Service Consultant to provide third level service support and knowledge transfer to the Siemens Healthcare Regional Units and business partners worldwide, with a focus of moving service from onsite to online. Our global team: We are a team of 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at This is a role well suited to an ambitious professional, looking for the next step in their career. As a CS-LS Service Operations Support Service Consultant, your responsibilities will include: Provide third-level service support to the Siemens Healthineers Regional Units and business partners worldwide for the Atellica Solution product lines. Perform investigations using ATS methodology to identify potential product issues. Collaborate with the Business Area to create and communicate interim and final solutions. Disseminate relevant technical information via SKB. Define customer account issues and lead cross-functional team to develop, execute and monitor action plans that may require an onsite visit. Conduct knowledge transfer sessions including global calls and technical exchange meetings. Lead knowledge transfers on new product introductions and updates. Represent Service on new product development teams for Laboratory Diagnostics products Drive service requirements and strategies into product development, with a focus of moving service from onsite to online. Generate productivity savings to reduce service costs and effort Analyze service metrics, parts usage, and trends to identify opportunities for improvement This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers Previous experience on the Atellica Solution product family Good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook) Good interpersonal and communication skills Experience working with data models to detect trends and form conclusions that can be presented to senior levels of management Can work collaboratively with other functions and share knowledge Knowledge of the complaint escalation process Understanding of clinical laboratory operations Required skills to have for the success of this role Bachelor's degree (QQI level 8) required Minimum of 5 years experience in Laboratory Diagnostics Minimum 3 years experience on Atellica Solution Willing to travel up to 20% As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. If you want to join us in transforming the way healthcare is delivered, visit our career site at To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 0-2+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported , and always be yourself. W e're building a culture that celebrates backgrounds , experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges .
The Technical Support Manager for Beckman Coulter Diagnostics is responsible for directing the activities of the Technical Support team group in the Clare, Ireland manufacturing facility, to provide global support for the installed customer base, commercial operations, subsidiaries, and distributors.
This position is part of the Global Product Technical Support team located in Clare, Ireland and will be an on-site position . The position reports into the Director of Global Product Technical Support. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
In this role, you will have the opportunity to:
+ Lead and coach a team to achieve high performance and develop associates to align with business objectives and annual plan
+ Communicate support activities to management and as necessary, other business units.
+ Drive Service and Support deliverables for new product developments
+ Ensure that department activities comply with company standards and procedures.
+ Encourage teamwork within own function as well as involvement where appropriate in cross-functional problem-solving initiatives.
+ Take a leadership role in developing and implementing new techniques and initiatives to enhance support
+ Is an influential leader and team player, fully motivated to guide and influence others to achieve in line with long range plan objectives.
+ Establish departmental goals to achieve objectives and KPIs.
+ Identify and solve operational and organizational problems leveraging the appropriate resources within or outside the department
+ Provide technical guidance to associates, colleagues and customers
The essential requirements of the job include
+ Strong Interpersonal and communication skills
+ Experience in the Medical Device, Pharma or similarly regulated industries
+ Strong Knowledge of Quality System and compliance with agency regulatory requirements
It would be a plus if you also possess previous experience in:
+ Knowledge of Danaher Business System
+ Management of people and or projects
Education & Experience:
+ Bachelor's degree
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .