601 Service Coordinator jobs in Ireland

Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024.

Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas.

We are currently seeking a highly-motivated Service Coordinator to join our team in Arklow, County Wicklow. We have a full-time opportunity within our team Arklow, Adult Day Services.

Contract Type: Specified Purpose Post.

Contract Hours: Full Time Post, 35 hours per week.

Salary Scale: €46,160 - €55,855 pro rata per annum. Salary scales are subject to LSI's (Long Service Increments)

This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations.

Annual Leave Entitlement: 30 days pro rata per annum and proportionately less for less than 12 months service.

Overview of the Post:

The Coordinator will be responsible for leading the effective development and delivery of the day service using a person-centered approach and in line with New Directions.

Overview of Duties & Responsibilities:

Please see Job Description for full list of duties.

The successful candidate will have:

Essential Criteria:

• Third level qualification in Social Care, Nursing or equivalent.
• Knowledge and experience of working in the disability sector.
• At least 3 years' experience working with adults with disabilities.
• Management/coordination experience including managing people and staff support and supervision.

Desirable Criteria:

• Qualification in Business or Management.
• Experience of working with behaviours of concern.

If you believe you would fit the role then please submit your application today.

Benefits

As a staff member of Enable Ireland, you will have access to a wide range of benefits, including:

• Excellent internal and external training opportunities

• Generous annual leave entitlements

• Flexible Working

• Long service reward scheme

• Pay adjusted Maternity Leave

• Pay adjusted Adoptive Leave

• Pay adjusted Paternity Leave

• Wellbeing benefits

• Pension

For a full list of our benefits & conditions, please click here:

What now?

To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted.

Closing date for applications: 08/09/2025

Interview date for successful applicants: TBC

A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months.

• The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant.

• Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview.

• Applications are invited from suitably qualified applicants from all sections of the community.

• The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment.

• Please review Enable Ireland's Rezoomo Privacy Policy here:

• Please review the Enable Ireland's External Data Protection Notice available at for details on how Enable Ireland processes applicant's personal information. Please note if you are invited for interview, we will share your personal data with:

1) Any virtual service provider we use to host the interview; and

2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy

NorDan Vinduer, a leading name in high-performance windows and doors, is expanding our Residential team and currently seeking a Service Coordinator to join us. This is an exciting opportunity for someone with a background in construction or the window and door industry to grow within a dynamic and supportive environment.

What We're Looking For

We're seeking a proactive and detail-oriented individual who can manage service calls efficiently and deliver exceptional customer service. The ideal candidate will have:

• Previous experience in construction or windows and doors (strongly preferred)
• Excellent IT skills
• Proven customer service experience
• Strong attention to detail
• Excellent telephone and written communication skills
• Ability to work independently and take initiative

Key Responsibilities

• Handle incoming customer calls and emails, logging all relevant details
• Determine if service calls are under warranty or chargeable
• Liaise with the Service Manager for scheduling and approvals
• Secure payments for chargeable calls before scheduling
• Prepare quotations and raise invoices for service work
• Process supplier claims for faulty materials
• Keep customers updated on service status and scheduling
• Maintain accurate records in our CRM system (Pipedrive)
• Monitor service engineer movements via vehicle tracking
• Order and follow up on materials required for service calls

Why Join NorDan?

• Be part of a growing team with excellent career progression opportunities
• Work in a modern, collaborative environment
• Relocation to state-of-the-art offices in Park West in early 2026

Ready to Apply?

Send your CV and cover letter to us today and take the next step in your career with NorDan Vinduer.

Service Coordinator

Monday - Friday - with the potential to work 1 or 2 days a week from home

Maternity contract 12 months

*This role is with Broderick Bros Ltd a JLA Group Company*

About our business

JLA Group

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

Broderick Bros

For nearly 100 years Broderick Bros Ltd has been providing specific, tailored solutions to the foodservice industry in Ireland. We specialise in the design and installation of new kitchen schemes and the repair and service of all types of foodservice equipment. Whatever your requirement; we help you get the best from your commercial kitchen with expert, open advice gained directly from experience. Our designers are on hand to guide you through the most suitable equipment and project solutions. Our Service Desk will log any breakdowns, arrange for an engineer to attend your site and keep you fully informed of the progress of the call from start to completion.

Role overview

This position is office based and will involve various duties in assisting with the service department's daily operations, the role is hands on and applicants must have excellent telephone and customer skills.

Key tasks

· Assist with all the daily operations of the parts and service department.

· Handling Calls for the Service & Spare Parts Department and distributing them accordingly

· Invoicing, payment processing and related administration.

· Administration processing of parts, machines, and attachments.

· Handling and processing excess parts and service calls and booking in routine service jobs

· Assisting with processing jobs for service engineers and related administration.

Knowledge and Skills

· Some experience in a parts/service/warranty environment would be preferable

· A good working knowledge of Microsoft Office

Job Types: Full-time, Fixed term

Contract length: 12 months

Pay: €36,750.00-€45,000.00 per year

Application question(s):

• Do you have experience within a parts/service/warranty environment?

Experience:

• Microsoft Excel: 1 year (required)

Work Location: In person

Job Summary

If you love working with technology and like the variety of supporting customers, and troubleshooting technical scenarios this might be the job for you. This role will play a vital part in in providing front line telephone, remote & on site support to our contracted customers with a major focus on operational security.

This is blended position (home & office) based in Dublin 15.

Responsibilities

 To resolve, or assist in the resolution, of customer problems and queries arising from the implementation and subsequent live operations of our systems at customer sites and in the cloud.

To ensure all issues are logged, tracked and resolved on our help desk system

o keep the customer informed at all times of the status of their issue(s) until resolution

o carry out on site work where required.

o identify sales opportunities which are outside of the customer's support agreement and follow up sales to get quotation to customer

o highlight high priority issues where assistance from the other departments are required to get the issues resolved

o keep informed of new changes / defects that have been made to the systems

o cover for colleagues, as and when required, in all areas where knowledge overlaps, and to undertake other such duties as may reasonably be requested

roduction and submission of documentation in line with company procedures and submitted in a timely manner.

imesheet completion in line with company procedures.

Knowledge and Experience

xcellent customer service and customer facing skills to work alongside customers on and off site. Proficient in Microsoft Word, Excel.

ood verbal and written communication skills.

nowledge of Microsoft 365 & Microsoft Azure.

een interest in all things IT related.

Applicants must include a cover letter specific to this position to be considered.

Job Type: Full-time

Pay: €36,000.00-€40,000.00 per year

Benefits:

• On-site parking
• Private medical insurance
• Work from home

Ability to commute/relocate:

• Mulhuddart, Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Education:

• Leaving Certificate (required)

Experience:

• Help Desk / Tech Support: 2 years (required)

Language:

• English (required)

Licence/Certification:

• FULL IRISH / UK / European Driving Licence (required)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Mulhuddart, Dublin, CO. Dublin

CMA CGM Inland Services | ABOUT US

CCIS (CMA CGM Inland Services) is a subsidiary of the CMA CGM Group, dedicated to the development of land transport solutions.

It offers complete and integrated logistics solutions with high added value, adapted to the specific needs of its customers throughout their supply chain: storage, picking, kitting, processing of packaged goods, post-manufacturing and loading and unloading.

MAIN PURPOSE

Customer Service Coordinator is a position in the local Customer Service team, responsible for administration functions and internal container chain systems, pro-active Customer Service and support to Operations Management. In this role the person is responsible to maintain a solid workflow determined by Customer Service processes of CCIS. To fulfil the responsibilities person works in close co-operation and collaboration with CCIS personnel in local and other offices. Customer Service Coordinator must follow the agreed company policies and adopt needed procedures to ensure that handling of daily tasks is in line with agreed targets to secure reliable service and satisfaction of customers and internal stakeholders.

MAIN RESPONSBILITIES

Ensuring timely order intake, validating the data and inserting to system

Arranging correct booking time agreements based on the booking requests.

Receiving correspondences from different Customers and meet there needs.

Sending mails out when to different customers and dealing with the day-to-day administrative tasks required.

Supporting the Management in different tasks associated to the business.

Ensuring that administrative sales tasks are completed with the generation of invoices.

Handling Customer communication & exception management and supporting other offices with their queries.

Acting as main point of contact towards customers with their bookings import containers or export containers.

Customer specific reporting according to customer requirements.

Informing customers about additional costs if any relating to extra moves etc.

Handling notification of charges to other offices

Issuing invoices and handling & coordinating disputes prior to reporting to management.

Coordinating customs clearance including charges input, associated to sale containers.

Processing booking amendments or cancellations requested by customers transport companies.

Following up on missing information or documentation (IE. container numbers, gate-in, gate-out and damaged reporting) with the customers and internal systems.

Providing information to customers relating to any issues within the Depot operation.

Updating bookings in case of incorrect booking information or incorrect temperatures on refrigerated containers.

Supporting the refrigeration department with administrative tasks.

Checking invoices accounts receivable and accounts payable prior to been processed by the Finance Manager.

Checking all costs are paid during month end and cross checking with the finance manager.

Assisting management to include – Sales manager, Finance manager, Operations manager and General manager.

SKILLS & EXPERIENCE

General knowledge of Customer Service functions in shipping and logistics, and specific country understanding

Knowledge of the business and operations

Preferable educational background in Logistics, Supply Chain Management, Maritime, Business, or other relevant discipline

Geographical scope: country

Typical relevant experience required: 1-3 years

COMPENTENCIES

Customer orientation

Language skills: fluent spoken and written English

Very good communication and problem-solving skills

Good relationship building and co-operation skills

Pro-activeness

Good knowledge in Microsoft Office applications

Team Player and the ability to work independently

Not only do we offer a competitive salary, we also offer a generous benefits package including:

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave

Discretionary annual bonus

Enhanced pension scheme up to 8.5% total contribution

Life assurance x3

Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter

Private healthcare (LAYA) + Healthcare Cash plan, including an Employee Assistance Programme

Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille

Hybrid Working

Cycle to work scheme/ Season ticket loans

Enhanced policies including Maternity & Paternity

Employee recognition awards

Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

Excellence

Exemplarity

Imagination

Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities

Please note that when you click "Apply", you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.

Come along on CMA CGM's adventure

Are you a confident communicator with a passion for people and a drive to make homes greener and more efficient? At Churchfield Home Services, you'll be the friendly voice and guiding hand helping homeowners make their homes warmer, greener, and more energy efficient. As part of our dynamic customer support team, you'll be the crucial link between homeowners and our retrofit experts — guiding customers through their options, scheduling assessments, and ensuring every interaction reflects the care and professionalism we're known for.

We're looking for someone who brings energy, empathy, and efficiency to the table. If you thrive in a fast-paced, purpose-driven environment where collaboration meets innovation, you'll fit right in.

Key Responsibilities

• Respond promptly and professionally to homeowner queries across phone, email, and online channels
• Provide clear, helpful information on retrofit services, grant eligibility, and the Home Energy Assessment (HEA) process
• Escalate technical or complex questions to the appropriate internal teams
• Assess and qualify inbound leads based on eligibility and intent
• Schedule HEA appointments using internal systems and assign to appropriate surveyors
• Process card payments, generate invoices, and maintain CRM records accurately
• Follow up on open leads to maximise conversions
• Liaise with Sales, Admin, Surveying, and Retrofit Delivery teams to ensure timely customer updates
• Maintain clear and consistent notes and communication trails across platforms
• Contribute to efficient team handovers and transparent reporting
• Maintain a professional, empathetic, and confident tone in all interactions
• Identify FAQs or recurring concerns and contribute to improved scripts and resource materials
• Log customer objections or pain points to inform internal improvements

Skills and Requirements

• Excellent written and verbal communication skills
• Strong organisational skills with a high level of attention to detail
• Comfortable working with CRMs, spreadsheets, and payment systems
• Positive and target-driven mindset with a proactive approach to follow-ups
• Ability to multitask and prioritise in a busy, customer-focused environment
• Familiarity with retrofit services and SEAI grants is an advantage (training provided)

Benefits Package:

• Competitive salary: €30,000 – €34,000 (+ monthly commission)
• Modern office environment
• Ongoing professional development opportunities
• Friendly, supportive workplace culture
• On-site gym
• Social and team-building events
• Bike-to-work scheme
• Company workwear
• Great Place to Work Certified

Job Type: Full-time

Location: Based in our Crossmolina Office

Company and Team Culture:

At Churchfield Home Services, we are dedicated to providing sustainable energy solutions that help homeowners achieve energy efficiency while supporting Ireland's green energy goals. Our office team supports innovative projects across Ireland, including solar panel installations, heat pumps, and mechanical ventilation systems — ensuring smooth coordination behind the scenes. We pride ourselves on our values of integrity, excellence, and sustainability, fostering a supportive and collaborative work environment. We are committed to employee growth, offering training and development opportunities to help you advance in your career. Join us and be part of a forward-thinking team dedicated to making a positive impact on the environment and your career.

Working Hours:

• 8.00am – 5.00pm Monday – Thursday
• 8.00am – 4.00pm Friday

Job Type: Full-time

Work Location: In person

Join a global leader and build your career in customer service We're hiring a Customer Service Coordinator in Dublin City South.

Job Title:
Customer Service Coordinator

Salary:
Negotiable (depending on experience) + benefits

Location:
Dublin City South

Contract:
Full-time, permanent (37.5 hours per week)

Work Model:
Monday – Friday, standard working hours

Our global service client is seeking a Customer Service Coordinator to join their busy and dynamic team. This is an excellent opportunity to work with a large international organisation where you'll play a key role in delivering an outstanding customer experience.

Responsibilities:

• Act as the primary point of contact for assigned clients, ensuring queries and requests are handled efficiently.
• Deliver excellent customer service by actively listening, empathising, and providing effective solutions.
• Collaborate with internal teams to ensure client needs are met and issues are resolved promptly.
• Maintain accurate records of client interactions and communications using CRM systems.
• Produce and analyse client reports to monitor satisfaction and identify areas for improvement.
• Proactively engage with clients to provide updates, gather feedback, and build strong relationships.

Qualifications:

• Previous experience in customer service, call centre, or a related role.
• Excellent communication skills, both verbal and written.
• Strong IT skills, including Microsoft Office; experience with CRM systems an advantage.
• High attention to detail and strong problem-solving skills.
• Ability to thrive in a fast-paced, collaborative team environment.

If you're interested in this opportunity, please submit your CV to Emily Mason via the link below.

Who We Are

McSport is Ireland's leading and most successful independent supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business who are passionate and dedicated in what we do With a team of over 80 industry experts, we are committed to supplying our customers with the highest standard of product, care and service.

About Us

McSport is Ireland's leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business. With a team of over 80 industry experts, we are committed to supplying our customers with the highest standard of product, care, and service.

We are looking for an experienced hands-on professional Gym Installer to join our team. You will have the chance to work for a well-regarded industry leader with a portfolio of distinguished client. If you are up for a challenge, we would love to have you on our team This position is a Monday to Friday working week.

Rewards:

Competitive Salary

Employee discount

Use of gym

Laptop

Phone

Flexibility

Learning and development

We are looking for a dynamic and organised Installations & Service Support Coordinator to join our team. This pivotal role supports both our install and service teams, ensuring everything runs smoothly for our customers and internal departments.

Responsibilities:

• Installer Support: Provide daily support to installers, assisting with technical queries, service manuals, troubleshooting, and customer concerns.
• Scheduling & Calendar Management: Efficiently manage and schedule installer calendars, ensuring resources are prioritised based on location, job size, and customer needs.
• Quote Management: Prepare pricing quotes for installations based on installer day-rates, travel distance, and job details.
• Customer Communication: Call customers 48 hours before installation to confirm availability and address any installation questions.
• Commercial Install Monitoring: Track commercial installs, monitor stock availability, and coordinate with the commercial team to resolve any stock issues.
• SNAG Management: Track and resolve SNAGs (faulty or missing products), liaising with manufacturers, warehouse, and commercial teams as needed.
• Reporting & Documentation: Maintain daily reports on install department activity, including pricing, SNAGs, and job status. Handle necessary paperwork such as RAMS and returns documentation.
• Service Support: Assist the Service Coordinator with customer service inquiries, job booking, and warranty issue handling. Support Zendesk and other administrative systems.
• Truck Scheduling: Manage the McTruck delivery schedule, collaborating with warehouse and sales teams for seamless logistics.

Skills & Requirements:

• Strong organisational and time management skills
• Excellent communication and problem-solving abilities
• Experience with scheduling, quoting, and customer service
• Proficiency in using work management software (e.g. WorkPal, Zendesk)

If you're ready to join a fast-paced team and take ownership of key operations, we'd love to hear from you

Support Service Coordinator - Cork

The Alzheimer Society of Ireland works across the country in the heart of local communities

providing dementia specific services and advocating for the rights of people affected by dementia to

quality supports and services.

Our vision is an Ireland where people affected by dementia are valued and supported.

A national non-profit organisation, The Alzheimer Society of Ireland is person centred, rights-based

and grassroots led with the voice of the person with dementia and their carer at its core.

We are recruiting for a Support Service Coordinator for St. Fachtna's Centre, Casement Park,

Clonakilty, Co. Cork. P85V327 who will report to the Operations Manager.

This is a permanent contract working 4 hours pr week

The successful candidate will provide information, support, and signposting for and alongside people

with dementia, their carers and families, local communities and public.

1-2 years experience working in a similar role is essential. A FETAC level 5 qualification is desirable

but not essential. Confidence in using IT/Email is also desirable.

Salary will be commensurate with the care sector, and dependent on relevant experience.

A detailed job description is available on The ASI website:

If you are interested in applying for this post, please submit a full and up-to-date CV and covering

letter explaining why you feel you could undertake this role.

Additionally, should you require further details regarding the job description, we invite you to contact

us at the same email address.

Closing date for applications is the 12th September 2025.

The Alzheimer Society of Ireland is an Equal Opportunities Employer.

Job Title

Support Service Facilitator

Job Holder
Job Location:

Reports to: Nurse Manager

The purpose of the role is to coordinate and facilitate the Alzheimer Support and activity group in

Clonmel on a weekly basis. They will provide information, support and activities for people with

dementia.

Principal Accountabilities
Duties and Responsibilities

You will act as an introductory point of contact for people with dementia, carers, families and representatives of the community who are often coming into contact with the

Alzheimer's Society of Ireland (ASI) for the first time.

A key focus is to build trusting relationships with all stakeholders, so they feel secure and welcome in the service.

Respect the rights, dignity and confidentiality of all who attend the support and activity group.

Coordinate & facilitate the support and activity group in line with the ASI guidelines for the operation.

Ensure sufficient quantity and range of service literature is available and accessible for all person attending the groups.

Adhere to service provision guidelines, Health and Safety policies and procedures set out by the ASI.

Assist in promoting a positive and safe environment for all attendees.

Ensuring the room/ facility is set up and ready for service.

Adopting a person-centred approach at all times and ensuring staff / volunteers do likewise.

Will be responsible for inducting volunteers in line with the volunteer policy

Maintain a register of all attendees.

Staff / volunteer supervision and delegation of duties (when required).

Returning detailed attendance figures to help establish service demands

Lodgement of any donations received from attendees to designated bank account.

Maintain all required record systems relating to management of the service and make available to National Office and Service Manager such records as required

Ensure fair and consistent application of all Society policies and procedures and compliance with GDPR

Respect the rights, dignity and confidentiality of all clients, their carers/advocates and all persons attending the groups.

Escalate any health and safety issues or safeguarding concerns as required

Reporting issues, queries, concerns to your line manager

The principal accountabilities outline the main duties. However, in an organisation such as the ASI, it is inevitable that tasks may arise which may not fall within the remit of the above list of main duties. Employees are therefore required to respond with a flexible approach when tasks arise which are not specifically covered in their . Should an additional responsibility become a regular part of an employee's job, the job description will be amended to reflect this.

Job Holder Entry Requirments
Knowledge (Education & related experience):

Minimum of 1 -2 years' experience of working in a similar role

Experience in health, social or disability care

Experience of working with people living with dementia

QQI Level 5 is desirable

Training in dementia, care of elderly or related area an advantage

Good Planning, Time Management And Organisational Skills Essential
Strong Computer skills

Skills (Special Training Or Competence)
Ability to maintain confidentiality in respect of all staffing / volunteer and client matters

Excellent communication and interpersonal skills

Excellent organisational and prioritisation skills

Accuracy and attention to detail

Conscientious approach to work

Ability to work independently and as part of a team.

Computer literate

KEY RELATIONSHIPS

Internal

Day Centre Managers/Nurse Managers

Home Care Co-ordinators

Operations Manager & Operations Team

Dementia Advisers

Volunteers/Branches/Friends of ASI

National Office Departments

External

Clients, carers and family members

Suppliers

GPs / PHN / Social workers

HSE

Community groups