18 Service Personnel jobs in Ireland

Customer Service Representative II

Dublin, Leinster WM

Posted 2 days ago

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Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative II

Dublin, Leinster WM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative Evening Shift

Galway, Connacht Cpl Resources - Galway

Posted 4 days ago

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Job Description

Customer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. This is a night shift position.5pm to 1am working hours. This role will be Monday to Friday working hours. Driver license needed due to late hours, no public transport - This role is based Briarhill in Galway City. RESPONSIBILITIES: *Respond promptly to Brand Partner and Customer inquiries via phone, email, and live chat. *Address and resolve concerns related to orders, product information, refunds, commissions, and account issues. *Handle product complaints, ensuring a prompt resolution in line with company policies while maintaining customer satisfaction. *Provide clear guidance on company policies, promotions, and compensation plans. *Maintain up-to-date knowledge of company products, business models, and compliance guidelines. *Process refunds, exchanges, and adjustments in accordance with company policies. *Accurately document customer interactions and escalate complex issues to the appropriate department. *Assist Brand Partners in navigating back-office systems and understanding their earnings and orders. *Represent the company in a professional, courteous, and knowledgeable manner. *Work collaboratively with other departments to ensure a seamless customer experience. *Follow company procedures and industry regulations to maintain compliance. OTHER *Completes all company training and follows established policies and procedures. *Performs all other duties as assigned. QUALIFICATIONS AND EXPERIENCE *Native language speaker of one or more language. *Fluency in spoken and written English. *Previous experience in Customer Service, preferably in network marketing, direct sales. *Strong communications skills. *Excellent problem-solving skills and attention to detail. *Ability to work both independently and as part of a team. *Excellent telephone and customer service skills. For more information, please contact #LI-SK3 #CplSeanKeating Skills: Leadership work ethic friendly
This advertiser has chosen not to accept applicants from your region.

Customer service representative evening shift

Galway, Connacht Cpl Resources - Galway

Posted today

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Job Description

permanent
Customer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative.

This is a permanent role reporting to the customer service manager.

This is an on-site role.

This is a night shift position.5pm to 1am working hours.

This role will be Monday to Friday working hours.

Driver license needed due to late hours, no public transport - This role is based Briarhill in Galway City.

RESPONSIBILITIES: *Respond promptly to Brand Partner and Customer inquiries via phone, email, and live chat.

*Address and resolve concerns related to orders, product information, refunds, commissions, and account issues.

*Handle product complaints, ensuring a prompt resolution in line with company policies while maintaining customer satisfaction.

*Provide clear guidance on company policies, promotions, and compensation plans.

*Maintain up-to-date knowledge of company products, business models, and compliance guidelines.

*Process refunds, exchanges, and adjustments in accordance with company policies.

*Accurately document customer interactions and escalate complex issues to the appropriate department.

*Assist Brand Partners in navigating back-office systems and understanding their earnings and orders.

*Represent the company in a professional, courteous, and knowledgeable manner.

*Work collaboratively with other departments to ensure a seamless customer experience.

*Follow company procedures and industry regulations to maintain compliance.

OTHER *Completes all company training and follows established policies and procedures.

*Performs all other duties as assigned.

QUALIFICATIONS AND EXPERIENCE *Native language speaker of one or more language.

*Fluency in spoken and written English.

*Previous experience in Customer Service, preferably in network marketing, direct sales.

*Strong communications skills.

*Excellent problem-solving skills and attention to detail.

*Ability to work both independently and as part of a team.

*Excellent telephone and customer service skills.

For more information, please contact #LI-SK3 #Cpl Sean Keating Skills: Leadership work ethic friendly
This advertiser has chosen not to accept applicants from your region.

Customer service representative evening shift

Galway, Connacht Cpl Resources - Galway

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Customer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. This is a night shift position.5pm to 1am working hours. This role will be Monday to Friday working hours. Driver license needed due to late hours, no public transport - This role is based Briarhill in Galway City. RESPONSIBILITIES: *Respond promptly to Brand Partner and Customer inquiries via phone, email, and live chat. *Address and resolve concerns related to orders, product information, refunds, commissions, and account issues. *Handle product complaints, ensuring a prompt resolution in line with company policies while maintaining customer satisfaction. *Provide clear guidance on company policies, promotions, and compensation plans. *Maintain up-to-date knowledge of company products, business models, and compliance guidelines. *Process refunds, exchanges, and adjustments in accordance with company policies. *Accurately document customer interactions and escalate complex issues to the appropriate department. *Assist Brand Partners in navigating back-office systems and understanding their earnings and orders. *Represent the company in a professional, courteous, and knowledgeable manner. *Work collaboratively with other departments to ensure a seamless customer experience. *Follow company procedures and industry regulations to maintain compliance. OTHER *Completes all company training and follows established policies and procedures. *Performs all other duties as assigned. QUALIFICATIONS AND EXPERIENCE *Native language speaker of one or more language. *Fluency in spoken and written English. *Previous experience in Customer Service, preferably in network marketing, direct sales. *Strong communications skills. *Excellent problem-solving skills and attention to detail. *Ability to work both independently and as part of a team. *Excellent telephone and customer service skills. For more information, please contact #LI-SK3 #Cpl Sean Keating Skills: Leadership work ethic friendly
This advertiser has chosen not to accept applicants from your region.

B2C Service Desk Representative (FTC)

Dublin, Leinster Eason

Posted today

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Job Description

Role Overview: We are delighted to announce the position of B2C Service Desk Representative within the Service Delivery Department. This role is a temporary Fixed Term Contract role based in our Support Office in Sword until the end of January 2026. Role Synopsis: As a B2C Service Desk Representative, your primary responsibilities will be to response to customer queries through case management tool and phone calls, deal with customer complaints and escalate to management where necessary and handle B2C order exceptions. The role is also responsible in ensuring that all case owned by the Service Delivery Team are responded to in accordance with the agreed Service Level Agreement (SLA). You will be set with daily tasks set out by the team lead and manager along with any other tasks relating to B2C services. The ideal candidate will have the ability to display strong organisational skills and the ability to work within a team as well as demonstrating excellent customer service at all times. All calls are measured and used as part of an on-going call quality process. You will have experience in working to tight deadlines and have strong problem-solving abilities. Candidate Profile: Knowledge of B2C Sales Order Management and Fulfilment Excellent relationship building skills Knowledge of Microsoft AX Exceptional time management and organisational skills A problem solver with a drive for prompt resolution Strong Microsoft skills Goal orientated and self-motivated Skills: Customer Service Attention to detail problem solving skills.
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Client Service Associate

D Dublin, Leinster Elevate Partners

Posted 267 days ago

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Job Description

Permanent
Our client a leading Wealth Management firm are currently looking to hire a Customer Service Associate. The successful candidate will be an organised individual with excellent communication skills.Role Duties: Act as a first point of contact for customers on all service related enquiriesEstablish and maintain effective relationships with customersResearch and build customer’s interest in the services and products availableGather and record accurate client detailsAssist with the Client Onboarding processRequirementsThird level qualification in a Business related disciplineMinimum one years’ experience in a customer service roleGood communications skills and customer focusPersuasive, enthusiastic, outgoing nature with an ability to quickly build rapport with customersA high level of proficiency in MS Word, Excel, Outlook and PowerPointBenefits On offer is a competitive salary and benefits package with the opportunity to join a well established brand.

Please apply through the link provided or get in touch with Aoife Stokes at  to schedule a confidential phone call.

This advertiser has chosen not to accept applicants from your region.
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customer support representative

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Remote €1400 - €2800 per month Calabria shipping agency

Posted 23 days ago

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Job Description

Part Time Contract

We are looking for a customer-oriented service representative. will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements and skills
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Company Details

Calabria Shipping Agency is able to assist all types of Italian and foreign ships calling the port of Gioia Tauro and in Italy.Acroos E.U, UK & US Thanks to a network of agencies, Calabria Shipping can provide international representation in the Mediterranean. Professionals with a solid experience in shipping and a headboard organizational structure provide services which meets the specific needs of each clien
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Customer Support Advisor - German

Concentrix

Posted 2 days ago

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Job Title:
Customer Support Advisor - German
Job Description
**Experience the power of a game-changing career** .
Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.
+ Hourly rate of £12.25
+ **Work from home**
+ **Full time permanent position** - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
**What's in it for you**
+ Discount on car and home insurance with AXA!
+ 28 days paid holidays.
+ Refer a friend incentive.
+ **Employee Assist Program-** a range of support and resources, accessed free.
+ **Wrkitplatform-** access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
+ **PUREGYM** Discount & 0% joining fee.
+ **Free healthcare cover** for you and your dependents with pension (after one year)
+ **UNUM Dental cover-** comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
+ **Employee Stock Purchase Plan (ESPP)** allowing you to buy Concentrix stock (CNXC)
**Your qualifications**
Concentrix is a great match if you:
+ Excellent English & German verbal/written skills.
+ Social media or content moderation experience (desired)
+ Minimum of 6 months customer service experience (mandatory)
+ Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
+ Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
+ Have a spotless record, free from any credit, criminal or disciplinary issues
**Experience the best version of you!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast - Maysfield
Language Requirements:
German
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Customer Support & Sales Administrator

Tipperary, Munster Cregg Recruitment

Posted today

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Customer Support & Sales Administrator CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager. Key Responsibilities: Answer and manage incoming customer calls, providing a professional first point of contact. Create and process sales orders accurately in the internal system. Prepare clear pricing and follow up with customers as needed. Manage and respond to website enquiries in a timely manner. Process website orders end-to-end, ensuring fulfilment. Update and maintain the web shop (product details, pricing, images, and stock status). Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service. Maintain accurate records and contribute to continuous improvement of processes. Other projects or tasks on an ad-hoc basis. Qualifications and Skills: Excellent communication and interpersonal skills. Strong computer literacy (e.g., order entry, email, spreadsheets). Team player with a proactive attitude. High attention to detail and accuracy. Good knowledge of Agri sector products & machinery is desirable. Prior experience in customer service, sales admin, or order processing is an advantage. For more information, please contact Gary () with your CV. Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission. GC 11071 INDCRG Benefits: Parking Pension Negotiable
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