12 Service Roles jobs in Malahide

Client Service Associate

D Dublin, Leinster Elevate Partners

Posted 236 days ago

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Job Description

Permanent
Our client a leading Wealth Management firm are currently looking to hire a Customer Service Associate. The successful candidate will be an organised individual with excellent communication skills.Role Duties: Act as a first point of contact for customers on all service related enquiriesEstablish and maintain effective relationships with customersResearch and build customer’s interest in the services and products availableGather and record accurate client detailsAssist with the Client Onboarding processRequirementsThird level qualification in a Business related disciplineMinimum one years’ experience in a customer service roleGood communications skills and customer focusPersuasive, enthusiastic, outgoing nature with an ability to quickly build rapport with customersA high level of proficiency in MS Word, Excel, Outlook and PowerPointBenefits On offer is a competitive salary and benefits package with the opportunity to join a well established brand.

Please apply through the link provided or get in touch with Aoife Stokes at  to schedule a confidential phone call.

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Client Services Executive

D Dublin, Leinster Elevate Partners

Posted 27 days ago

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Permanent
Our client is a leading Wealth Management firm who are looking to hire a Client Services Executive to join their team in Dublin. Responsibilities of this Client Services Executive Job: Client portfolio end-to end administration Annual portfolio reviews and valuations Processing new business, communicating, and interacting with product producers to ensure prompt processing of applications. This applies to pre & post retirement pension structures, protection benefits & investment portfolios Communicating with clients regarding their portfolios and new applications in an effective and timely mannerRequirements of this Client Services Executive Job: BA (Hons) Degree within a Business or Finance related discipline A minimum of 2-3 years relevant experience in a similar role, preferably within a Financial Advisory firm or Life & Pensions broker is essential QFA qualified or progressing towards this qualification Excellent verbal and written communication skills Ability to work independently and as part of a team This is an excellent opportunity for someone who is looking to develop their career in the Wealth Management space. For more information on this Client Services Executive job or to discuss in more detail, contact Aoife Stokes at  or apply directly below. 
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Client Services Manager Maintenance

Dublin, Leinster Innovate Skillsource

Posted 2 days ago

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Client Services Manager Maintenance
Location: Dublin

Our client is a trusted name in facilities and engineering services, delivering tailored maintenance and operational solutions to clients across a wide range of sectors. With a strong focus on compliance, reliability, and sustainability, they work to keep critical building systems performing at their best.

About the Role

They are now looking to appoint a Client Services Manager Maintenance to oversee key client accounts and ensure seamless delivery of maintenance services. Based in Dublin, with some nationwide travel, this position combines technical oversight, client engagement, and contract management responsibilities.

Key Responsibilities
  • Technical Oversight: Manage the operation and maintenance of key building systems, including HVAC, electrical, plumbing, medical gas, and other engineering infrastructure.

  • Client Partnerships: Build and sustain strong client relationships, acting as the primary point of contact for service delivery and performance.

  • Contract & Project Management: Lead planned and reactive maintenance works, manage asset registers, raise purchase orders, and ensure compliance with contract agreements.

  • Service Delivery & SLAs: Monitor performance against service level agreements (SLAs), ensuring high standards of safety, efficiency, and quality are consistently achieved.

  • Site & Client Engagement: Attend site visits and client meetings to review performance, address issues, and ensure smooth operations.

  • Procurement & Commercial Development: Manage procurement processes, tendering, and sourcing while identifying opportunities to add commercial value within accounts.

  • Team & Contractor Leadership: Provide guidance and support to in-house teams while managing external contractors, ensuring compliance with safety, insurance, and tax requirements.

  • Compliance & Reporting: Maintain records, documentation, and reports to ISO9001:2015 standards with a focus on regulatory compliance and health & safety.

Skills & Experience

Essential:

  • Minimum 5 years experience in a similar role within facilities management, building services, or maintenance.

  • Strong technical background across mechanical, electrical, and building services systems.

  • Proven track record in managing contracts, projects, and multi-disciplinary teams.

  • Proficiency in Microsoft Office and maintenance management systems.

  • Excellent problem-solving, communication, and negotiation skills with strong client-facing experience.

  • Deep understanding of safety and compliance standards, including ISO9001:2015.

  • Full clean driving licence.

Personal Attributes

We are seeking a proactive and commercially minded professional who thrives in fast-paced environments. You will be detail-oriented, self-motivated, and capable of balancing technical responsibilities with client and commercial priorities.

If you have a background in maintaining complex engineering systems and a passion for client service and operational excellence, this is an excellent opportunity to join a growing, high-performing team.

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Personal Lines Client Services Advisor

Dublin, Leinster Talent Choice Limited

Posted 2 days ago

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My client, an established insurance brokerage based in North Dublin, is hiring for a Personal Lines Client Services Advisor. This is a customer focused role, ideal for someone passionate about building relationships and delivering tailored insurance solutions. As a Personal Lines Insurance Client Services Advisor, you will play a key role in ensuring clients receive the highest level of service and expert advice across multiple product lines. You will handle inbound and outbound calls with existing and prospective clients, focusing on home and motor policy renewals, mid-term adjustments, claims and general policy queries. You will proactively support policyholders throughout the sales journey. The ideal candidate will be confident, personable, and focused on delivering excellent service with every interaction. This is an exciting opportunity to work in a fast-paced environment where your skills and expertise will be highly valued. Key Responsibilities - Engage with clients regarding their home and motor policy renewals, and/or any queries in relation to their policy. - Provide quotations for motor, home, marine, and travel insurance; advise on any mid-term alterations; handle claims queries and ensure timely premium payments. - Meet renewal and new business targets, while identifying cross-selling opportunities for other product lines. - Take full responsibility for your portfolio, delivering exceptional service and building strong client relationships. - Adhere to Central Bank regulations and company policies at all times. - Work closely with internal teams and insurers to deliver efficient, accurate outcomes for clients. Skills & Qualities: - Minimum 2 years' experience in Personal Lines insurance (home/motor/high net worth focused preferred but not essential). - Strong knowledge of the Irish Personal Lines market. - Excellent communication skills and a client-centric approach. - APA Personal, CIP, or Grandfathered and fully CPD compliant. - Proficiency in Relay/Applied Systems is a distinct advantage. - Ability to work both independently and as part of a team. - Well-organised with strong attention to detail and ability to manage deadlines. Why Join? - Be part of a well-established business with over five decades of industry expertise. - Ongoing professional development supported through CPD and certification pathways. - Collaborative and supportive team culture. - Client-centric values, focused on delivering top-tier customer service. What's on Offer? - Competitive salary & bonus structure for meeting targets - Flexible working hours - Modern office facilities - Free parking - Pension (after successful completion of probation) - Education support (after successful completion of probation) - Hybrid working (after successful completion of probation) Skills: CIP APA Personal Lines
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Tax Senior Manager Private Client Services

Dublin, Leinster RSM Ireland Business Advisory Limited

Posted 9 days ago

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Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, PowerPoint, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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Client Service Account Manager (Associate)

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 6 days ago

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Job Description Are you experienced in client service and have a can-do attitude? Then you found the right position for you! As a Client Service Account Manager (Associate) within J.P. Morgan Wholesale Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities. Job responsibilities Develops, maintains and broadens partnerships with Clients; understands Clients' business to predict their needs and provide appropriate solutions Becomes the Clients' trusted adviser Assists in developing and executing strategic Client plans Promotes use of self-service tools to reduce number of Client enquiries Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities Promotes sharing of experience and best practice across the Service team Participates in and support TS initiatives Identifies opportunities for product development and enhancement Develops internal partnerships (e.g. Sales, Operations, Product, Technology) Identifies and escalate potential risk associated with Client activities Records all Client interactions (e.g. calls, meetings, issues, proactive communications) Required qualifications, capabilities, and skills Excellent verbal and written communication skills Ability to work effectively under pressure whilst maintaining a professional manner Dual-ability to work effectively as both a team player and alone Demonstration of cultural sensitivity and awareness Proven negotiation skills Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines Ability to develop and mobilise internal networks and resources Ability to effectively use and manage multiple systems Client service and portfolio management experience Preferred qualifications, capabilities, and skills Knowledge and understanding of Payments products, processes and risk policies nice to have Second language is preferable (German/French/Italian/Spanish) About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Client Service Account Manager (Associate)

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 6 days ago

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Job Description

Job Description Job description Are you experienced in client service and have a can-do attitude? Then you found the right position for you! As a Client Service Account Manager (Associate) within J.P. Morgan Wholesale Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities. Job responsibilities Develops, maintains and broadens partnerships with Clients; understands Clients' business to predict their needs and provide appropriate solutions Becomes the Clients' trusted adviser Assists in developing and executing strategic Client plans Promotes use of self-service tools to reduce number of Client enquiries Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities Promotes sharing of experience and best practice across the Service team Participates in and support TS initiatives Identifies opportunities for product development and enhancement Develops internal partnerships (e.g. Sales, Operations, Product, Technology) Identifies and escalate potential risk associated with Client activities Records all Client interactions (e.g. calls, meetings, issues, proactive communications) Required qualifications, capabilities, and skills Excellent verbal and written communication skills Ability to work effectively under pressure whilst maintaining a professional manner Dual-ability to work effectively as both a team player and alone Demonstration of cultural sensitivity and awareness Proven negotiation skills Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines Ability to develop and mobilise internal networks and resources Ability to effectively use and manage multiple systems Client service and portfolio management experience Preferred qualifications, capabilities, and skills Knowledge and understanding of Payments products, processes and risk policies nice to have Second language is preferable (German/French/Italian/Spanish) About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Fund Services - Client Solutions Associate

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 6 days ago

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Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Manager within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required. Communicate clearly and effectively with Senior Sponsors and other key Stakeholders Manage the project progress by use of project plans, issues logs and status reports Identify and manage the escalation and resolution of issues and risks, sustaining project direction Ensure new business transitions seamlessly into BAU with zero issues Identify process improvements with subsequent ownership of improvement execution Ensure product and regulatory knowledge is current. Required qualifications, capabilities, and skills: Self-starter with the ability to work in a pressurized environment Highly structured and methodical in execution Clear, articulate and concise verbal and written communication Ability to multi-task and prioritize workloads, strong time-management skills Ability to understand and resolve or escalate issues quickly Good knowledge of Microsoft Office Applications. Preferred qualifications, capabilities, and skills: Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects Proven track record in client facing roles Knowledge of Securities Services Products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Client Solutions Analyst (Fund Services)

Dublin, Leinster J.P MORGAN S.E Dublin Branch

Posted 9 days ago

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Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Analyst within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required. Communicate clearly and effectively with Senior Sponsors and other key Stakeholders Manage the project progress by use of project plans, issues logs and status reports Identify and manage the escalation and resolution of issues and risks, sustaining project direction Ensure new business transitions seamlessly into BAU with zero issues Identify process improvements with subsequent ownership of improvement execution Ensure product and regulatory knowledge is current. Required qualifications, capabilities, and skills: Self-starter with the ability to work in a pressurized environment Highly structured and methodical in execution Clear, articulate and concise verbal and written communication Ability to multi-task and prioritize workloads, strong time-management skills Ability to understand and resolve or escalate issues quickly Good knowledge of Microsoft Office Applications. Preferred qualifications, capabilities, and skills: Project Management experience Experience within client facing roles Knowledge of Fund Services Products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.

Irish Customer Support Specialist - Relocate to Bulgaria

Dublin, Leinster Cross Border Talents

Posted 8 days ago

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Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

  • Deliver outstanding customer service via phone, email, and chat

  • Understand and address user needs to ensure satisfaction

  • Help with general inquiries, product support, and troubleshooting

  • Collaborate with your team to provide a seamless customer experience

Who you are

  • Fluent in: Irish

  • Comfortable using English at a B2 level

  • Strong communication skills and a positive, customer-focused mindset

  • No prior experience requiredjust a willingness to learn and grow

What we offer

  • Fully paid training to get you started ️

  • Stable career path and development opportunities

  • Attractive salary packages

  • Private health insurance and access to 50+ benefits and services

  • Supportive international environment , with referral bonuses

  • Modern office in Sofia city center with gym, relaxation zones, and gaming areas


Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.

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