599 Service Support jobs in Ireland

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you* …

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Job Summary

If you love working with technology and like the variety of supporting customers, and troubleshooting technical scenarios this might be the job for you. This role will play a vital part in in providing front line telephone, remote & on site support to our contracted customers with a major focus on operational security.

This is blended position (home & office) based in Dublin 15.

Responsibilities

 To resolve, or assist in the resolution, of customer problems and queries arising from the implementation and subsequent live operations of our systems at customer sites and in the cloud.

To ensure all issues are logged, tracked and resolved on our help desk system

o keep the customer informed at all times of the status of their issue(s) until resolution

o carry out on site work where required.

o identify sales opportunities which are outside of the customer's support agreement and follow up sales to get quotation to customer

o highlight high priority issues where assistance from the other departments are required to get the issues resolved

o keep informed of new changes / defects that have been made to the systems

o cover for colleagues, as and when required, in all areas where knowledge overlaps, and to undertake other such duties as may reasonably be requested

roduction and submission of documentation in line with company procedures and submitted in a timely manner.

imesheet completion in line with company procedures.

Knowledge and Experience

xcellent customer service and customer facing skills to work alongside customers on and off site. Proficient in Microsoft Word, Excel.

ood verbal and written communication skills.

nowledge of Microsoft 365 & Microsoft Azure.

een interest in all things IT related.

Applicants must include a cover letter specific to this position to be considered.

Job Type: Full-time

Pay: €36,000.00-€40,000.00 per year

Benefits:

• On-site parking
• Private medical insurance
• Work from home

Ability to commute/relocate:

• Mulhuddart, Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Education:

• Leaving Certificate (required)

Experience:

• Help Desk / Tech Support: 2 years (required)

Language:

• English (required)

Licence/Certification:

• FULL IRISH / UK / European Driving Licence (required)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Mulhuddart, Dublin, CO. Dublin

We would like to invite applications for the following Full-time, 12 Month, Specified purpose Contract:

Service Support Officer, School Leavers Service
Belmullet, Co. Mayo
IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.
The purpose of this role is to provide day-to-day support to the Service Coordinator in the development, operation and expansion of person centred, School Leavers Services in Belmullet, in line with the IWA standards for Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and the participants in the service. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area.

Main Duties And Responsibilities
Support the implementation of the Associations standards for School Leavers Services as directed by the Service Coordinator

Develop, implement, and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements.

Identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active, and independent lives in their own communities.

Support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services.

Accompany and support service users on annual holidays, outings, social and day trips as required by the Service Coordinator and provide personal care for service users while in attendance at services

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.

Maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development.

Mentor and support IWA staff to ensure the services meet the standards of the Association.

Develop and support the volunteer programme within the service.

Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the School Leavers Service

Focus on the inclusion of people with disabilities within their wider community and develop links within the community to support this.

Support and mentor all School Leaver Service staff in their day-to-day duties

Avail of opportunities to heighten the profile of IWA in the local community to promote a positive attitude towards disability within the community.

Support the Service Coordinator in the delivery of traditional day service locations.

Perform such other duties as may be assigned from time to time by the Service Coordinator

PERSON SPECIFICATION
Training, Experience And Qualifications
Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is desirable.

Training and experience in the delivery of services to people with physical disabilities.

Some previous experience in the areas of training or facilitation is required.

Knowledge And Skills
The ability to make operational decisions and possess good problem-solving skills is essential.

Excellent computer and administration skills (Microsoft Office Database Management) are essential.

An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable.

Experience Of Working With People With Disabilities Is Desirable.
Leadership experience is desirable.

Experience of Quality systems and maintenance of same an advantage

A full driving license.

Behaviours
The ability to work as part of a team and on own initiative.

Person centred approach

An ability to build strong relationships at all levels.

Strong customer service focus

Be of good character

Competencies
Communicating and Influencing

Planning and Organising

Motivating and Empowering

Adaptability Drive and Resilience

Remuneration Benefits
Salary between €32,270 to €49,299 (DOE)

Pension scheme

Excellent working conditions

Training development opportunities

25 days annual leave pro rata

Employee Assistance Service

The closing date for applications is Monday 22nd September 2025

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

Job Description
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are hiring a
Service Support Coordinator
role to be based full time in our offices in
Dublin
, in the Ballycoolen area. The Service Support Coordinator plays a vital role in managing the reactive workload of the Irish Service Department. This position ensures that all service operations are executed efficiently, professionally, and in full compliance with approved procedures and quality standards.

Key Responsibilities

• Customer & Communication Management
• Service Coordination
• Reactive Repairs & Commissioning
• Internal Collaboration
• Process & Compliance
• Task & Workflow Management
• Reporting & Support
• Trade Compliance

Experience Required

• 1+ years experience in an office environment
• Experienced with Microsoft office
• This role demands strong coordination, communication, and organizational skills to ensure service excellence and operational efficiency.
• Oracle experience is a plus

Benefits

• Competitive base salary
• Health Insurance
• Life Assurance
• 25 days annual leave plus 10 bank holidays
• Dynamic, expanding team with significant opportunities for career progression, international travel, and personal development.

The successful candidate will embrace Vertiv's Core Principals & Behaviours to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Work Authorization

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email If you are interested in applying or learning more about this role, please visit the company's career page located on

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the Republic of Ireland.

About The Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

We would like to invite applications for the following Full-time, 12 Month, Specified purpose Contract:

Service Support Officer, School Leavers Service

Belmullet, Co. Mayo

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.

The purpose of this role is to provide day-to-day support to the Service Coordinator in the development, operation and expansion of person centred, School Leavers Services in Belmullet, in line with the IWA standards for Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities. For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and the participants in the service. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area.

Main Duties and Responsibilities

Support the implementation of the Associations standards for School Leavers Services as directed by the Service Coordinator

Develop, implement, and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements.

Identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active, and independent lives in their own communities.

Support the Service Coordinator in ongoing monitoring and evaluation of the operation of the services.

Accompany and support service users on annual holidays, outings, social and day trips as required by the Service Coordinator and provide personal care for service users while in attendance at services

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.

Maintain working rotas and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development.

Mentor and support IWA staff to ensure the services meet the standards of the Association.

Develop and support the volunteer programme within the service.

Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the School Leavers Service

Focus on the inclusion of people with disabilities within their wider community and develop links within the community to support this.

Support and mentor all School Leaver Service staff in their day-to-day duties

Avail of opportunities to heighten the profile of IWA in the local community to promote a positive attitude towards disability within the community.

Support the Service Coordinator in the delivery of traditional day service locations.

Perform such other duties as may be assigned from time to time by the Service Coordinator

PERSON SPECIFICATION

Training, Experience and Qualifications

Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is desirable.

Training and experience in the delivery of services to people with physical disabilities.

Some previous experience in the areas of training or facilitation is required.

Knowledge and Skills

The ability to make operational decisions and possess good problem-solving skills is essential.

Excellent computer and administration skills (Microsoft Office Database Management) are essential.

An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable.

Experience of working with people with disabilities is desirable.

Leadership experience is desirable.

Experience of Quality systems and maintenance of same an advantage

A full driving license.

Behaviours

The ability to work as part of a team and on own initiative.

Person centred approach

An ability to build strong relationships at all levels.

Strong customer service focus

Be of good character

Competencies

Communicating and Influencing

Planning and Organising

Motivating and Empowering

Adaptability Drive and Resilience

Remuneration Benefits

Salary between €32,270 to €49,299 (DOE)

Pension scheme

Excellent working conditions

Training development opportunities

25 days annual leave pro rata

Employee Assistance Service

The closing date for applications is Monday 22nd September 2025

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

We would like to invite applications for the following 12 hour per week, 12 month fixed term contract role,

Youth Service Support Worker
Clontarf
IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.
As a Youth Service Support Worker, the post holder will be expected to support the delivery of services to Youth Service participants with physical disabilities as part of Irish Wheelchair Association's services based in Clontarf Community Centre (also covering Noth County Dublin).

The objectives of our services are to provide pathways for people with disabilities to participate fully in the community, by means of establishing developmental, personal and social inclusion programmes.

This will include supporting individual young adults to identify and work towards their personal goals, and to facilitate a range of activities, such as training workshops, personal development work, day trips and social activities, and linking with services and facilities within individuals' local communities. You will be also required to undertake and ensure the execution of such other tasks/duties as deemed necessary to the successful implementation of young adult services.

Liaison
Close liaison is required with the Rehabilitative Training and School Leaver Service Support Officers and Service Coordinators and team.

Main Duties And Responsibilities
Support Service Manager to implement a range of group workshops and activities based on the choices and needs of young adults.

Support individual young adults in line with the Association's person centred approach and through Personal Goals work.

Support young adults involved in the School Leaver Service Rehabilitative Training Units activities

Assist with safe transportation in line with requirements of the Transport Handbook guidelines

Assist young adults in all aspects of personal care and daily living as identified by each individual

Accompany and support young adults on outings, social trips and holidays as required

Ensure that your work and interactions with others is such that it promotes and enhances the independence of service users

Prepare and maintain hard copy and online records as required by the Service Manager/Support Officers

Undertake training as directed by the Service Manager/Support Officers

Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities, and in the center itself. Record and report all hazards or accidents to the Service Manager/Support Officers

Carry out other duties and/or responsibilities which may be assigned to you from time to time

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.

PERSON SPECIFICATION
Training, Experience And Qualifications
A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are:

Community Health Services
(to include minor components Safety Health at Work and Care Provision Practice)

Health Service Skills
(to include minor components in Workplace Statutory Policies Procedures and Care Skills and Care Support)

Health Care Support
(to include minor components Safety Health at Work and Care Skills and Care Support)

Youth Work
(no specific minor components required)

Full Drivers Licence required prepared to drive Irish Wheelchair Association bus to transport service users.

Knowledge And Skills
Previous experience of developing and delivering projects or programmes

Previous experience of working with people with disabilities is required

Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential

Previous experience of driving transit vans to transport people with disabilities

Good organisational skills

Behaviours
The ability to work as part of a team and work on own initiative

An ability to build strong relationships at all levels and show confidence in the team

Strong customer service focus

Competencies
Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Planning and Organising

Quality and Customer Focus

Remuneration Benefits

• The current pay scale is subject to a 9.25% pay increase over the next 2 years (up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.

Salary range for this position is €15.37 to €17.11per hour DOE

Excellent working conditions

Training development opportunities

25 days annual leave pro rata

Pension scheme available

Employee Assistance Service

The closing date for applications is Tuesday 23rd September 2025

This job description is a guide to the general range of duties and is not intended to be either restrictive or definitive and may be subject to periodic review.

Full-time | Permanent | HVAC Division

What you'll do:

• Design, quotation & specification of HVAC systems (MVHR, ductwork, heat recovery, chilled water, heating & cooling)
• Site support – surveys, inspections, commissioning
• Technical reports, schedules & quotations
• Liaise with contractors, suppliers & internal teams
• Stay current with HVAC codes & regulations

What's on offer:

• Competitive package
• Pension, bike-to-work, staff discounts
• Mon–Fri, office hours

Job Category: Engineer

Job Type: Full TimePermanent

Job Location: Co Meath

We would like to invite applications for the following 12 hour per week, 12 month fixed term contract role,

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.

As a Youth Service Support Worker, the post holder will be expected to support the delivery of services to Youth Service participants with physical disabilities as part of Irish Wheelchair Association's services based in Clontarf Community Centre (also covering Noth County Dublin).

The objectives of our services are to provide pathways for people with disabilities to participate fully in the community, by means of establishing developmental, personal and social inclusion programmes.

This will include supporting individual young adults to identify and work towards their personal goals, and to facilitate a range of activities, such as training workshops, personal development work, day trips and social activities, and linking with services and facilities within individuals' local communities. You will be also required to undertake and ensure the execution of such other tasks/duties as deemed necessary to the successful implementation of young adult services.

.

Liaison

Close liaison is required with the Rehabilitative Training and School Leaver Service Support Officers and Service Coordinators and team.

Main Duties and Responsibilities

Support Service Manager to implement a range of group workshops and activities based on the choices and needs of young adults.

Support individual young adults in line with the Association's person centred approach and through Personal Goals work.

Support young adults involved in the School Leaver Service Rehabilitative Training Units activities

Assist with safe transportation in line with requirements of the Transport Handbook guidelines

Assist young adults in all aspects of personal care and daily living as identified by each individual

Accompany and support young adults on outings, social trips and holidays as required

Ensure that your work and interactions with others is such that it promotes and enhances the independence of service users

Prepare and maintain hard copy and online records as required by the Service Manager/Support Officers

Undertake training as directed by the Service Manager/Support Officers

Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities, and in the center itself. Record and report all hazards or accidents to the Service Manager/Support Officers

Carry out other duties and/or responsibilities which may be assigned to you from time to time

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.

PERSON SPECIFICATION

Training, Experience and Qualifications

A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are:

Community Health Services (to include minor components Safety Health at Work and Care Provision Practice)

Health Service Skills (to include minor components in Workplace Statutory Policies Procedures and Care Skills and Care Support)

Health Care Support (to include minor components Safety Health at Work and Care Skills and Care Support)

Youth Work (no specific minor components required)

Full Drivers Licence required prepared to drive Irish Wheelchair Association bus to transport service users.

Knowledge and Skills

Previous experience of developing and delivering projects or programmes

Previous experience of working with people with disabilities is required

Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential

Previous experience of driving transit vans to transport people with disabilities

Good organisational skills

Behaviours

The ability to work as part of a team and work on own initiative

An ability to build strong relationships at all levels and show confidence in the team

Strong customer service focus

Competencies

Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Planning and Organising

Quality and Customer Focus

Remuneration Benefits

• The current pay scale is subject to a 9.25% pay increase over the next 2 years (up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.

Salary range for this position is €15.37 to €17.11per hour DOE

Excellent working conditions

Training development opportunities

25 days annual leave pro rata

Pension scheme available

Employee Assistance Service

The closing date for applications is Tuesday 23rd September 2025

This job description is a guide to the general range of duties and is not intended to be either restrictive or definitive and may be subject to periodic review.

Job Introduction

Helpdesk Administrator

Location: Dublin 7

Salary: €36,000

Contract Type: Permanent, Full-time

About the Role

We're looking for a proactive and professional Helpdesk Administrator to join our Administration team. You'll be the first point of contact for facilities management requests, supporting both our on-site teams and clients. This is a key role where excellent communication, organisation, and customer service skills are essential.

What You'll Do

• Act as the first point of contact for facilities helpdesk queries.
• Log, update, and close requests on our helpdesk system (CMMS).
• Liaise with on-site FM, caretakers, and cleaning staff to ensure swift resolution of issues.
• Manage work orders in line with contractual KPIs and SLAs.
• Analyse reports and ensure requests are progressed on time.
• Support monthly reporting, invoicing, payroll, and accounts administration.
• Raise purchase orders and process supplier queries.
• Assist with audits, meetings, and contract administration.
• Provide general office and admin support as required.

What We're Looking For

• Strong administration and customer service experience.
• Proficient in Microsoft Office (Excel – advanced, Word, Outlook).
• Previous experience in a similar helpdesk or office administration role.
• Excellent communication skills and strong attention to detail.
• Ability to prioritise, make decisions, and work well under pressure.
• Confident in bookkeeping, accounts processing, and reporting.
• A self-motivated, enthusiastic, and professional approach.

Why Join Us?

• Be part of a supportive and collaborative administration team.
• Varied role with opportunities to learn and develop new skills.
• A chance to play an important role in delivering high-quality facilities management services.