185 Services jobs in Ireland

Professional Services Business Systems Analyst

Cork, Munster Proofpoint

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About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Are you passionate about optimizing business systems and enabling teams to deliver exceptional customer experiences? Join our dynamic Professional Services Operations team, and help shape the future of cybersecurity service delivery.
**About Us**
At Proofpoint, we're dedicated to delivering cutting-edge cybersecurity solutions that protect organizations worldwide. As a leader in SaaS-based cybersecurity, we empower our clients through innovative products and exceptional service. Our Professional Services team is at the forefront of customer engagement, ensuring that our solutions meet the unique needs of each client, and assisting customers with getting full value out of their Proofpoint solutions.
**About the Role**
We are looking for a **Business** **Systems** **Analyst** to join our fast-paced, growing Professional Services Operations team. This is a high-impact role where you'll collaborate with cross-functional teams, influence strategic decisions, and develop tools that directly improve customer outcomes. You'll have the opportunity to innovate, automate, and scale processes in a fast-paced SaaS environment.
This role is responsible for developing and maintaining business tooling, reporting, and process documentation to support a large-scale, customer-facing Professional Services organization within a leading **SaaS-based cybersecurity company** .
The right candidate brings a combination of **technical** **expertise** **, problem-solving skills, business process acumen, and a detail-oriented mindset** to drive operational efficiencies, and empower our consultants to deliver exceptional customer experiences. If you thrive in a dynamic environment and enjoy **building, testing, and** **optimizing** internal tools and processes to improve service delivery, come join us!
**Key Responsibilities**
+ **Business Tooling & Technology Enablement:**
+ Evaluate, test, and provide feedback on **third-party tools** (e.g., project management, time tracking, resource allocation, automation platforms) to enhance operational efficiency.
+ Implement **new tools** that **improve** **customer** **s'** **implementation and consultative services experience** , and **streamline delivery** , freeing up our consultants to focus on what matters
+ Support system administration for **Professional Services tooling** , including configuration, user support, and troubleshooting.
+ **Internal Utility & Tool Development:**
+ Develop **custom scripts, automation tools, or lightweight applications** to enhance consultant productivity and improve business operations.
+ Leverage APIs and automation frameworks to improve **data synchronization, reporting, and process automation** .
+ Maintain and document internally developed tools to ensure usability and long-term supportability.
+ **Process Engineering & Optimization:**
+ **Build** **and** **maintain** process workflows and **standard operating procedures (SOPs)** for the Professional Services team.
+ Explore and implement **Generative AI solutions** to streamline documentation, reporting, and internal communications.
+ Identify **bottlenecks and inefficiencies** in service delivery processes and propose **data-driven optimizations** .
+ **Collaboration & Communication:**
+ Provide **training and documentation** to end-users on new processes and tools.
+ Work with leadership to support **strategic initiatives** related to scalability, efficiency, and data-driven decision-making.
**Qualifications & Skills**
**Required:**
+ **Bachelor's degree** in **Computer Science** **, Computer Engineering, Systems Engineering, or equivalent work experience** .
+ Experience with **Professional Services Automation (PSA)** **or Interactive Project Management (IPM) tools**
+ **Experience with** **CRM systems (Salesforce preferred).**
+ **Strong programming skills** with experience in **Python** (preferred), JavaScript, SQL, or other scripting languages.
+ Experience using **Generative AI tools (e.g., Amazon Q, Microsoft Copilot, ChatGPT Enterprise)** to enhance productivity, automate documentation, or support decision-making.
+ Ability to evaluate and integrate GenAI capabilities into business workflows and internal tools.
+ Familiarity with prompt engineering and using GenAI for data analysis, reporting, or process optimization.
+ Excellent **problem-solving abilities** , **a** **d** **a** **ptability** ,great **communication** **ski** **lls** **,** strong **intrinsic motivation** **,** a **detail-oriented** approach to solving problems **,** and **experience** working in a **fast-paced, evolving** **organization** **.**
**Preferred:**
+ Familiarity with **automation and integration tools** (e.g., MuleSoft, Boomi, Zapier, Power Automate, Workato, etc.).
+ Understanding of **c** **ybersecurity concepts** .
+ Experience working within a **Professional Services or Customer Success organization** in a SaaS company.
+ Familiarity with **API development and integration** for connecting business systems.
+ Familiarity with web application frameworks (Django preferred).
+ Experience with Smartsheet and Calendly.
+ Experience with cloud platforms (e.g., AWS, Azure).
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
- Competitive compensation
- Comprehensive benefits
- Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
- Flexible work environment: (Remote options, hybrid schedules, flexible hours, etc.).
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . How to Apply Interested? Submit your application here . We can't wait to hear from you!
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values:
At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
This advertiser has chosen not to accept applicants from your region.

Part-qualified accountant - professional services

Dublin, Leinster Accpro

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permanent
Location: Dublin City Centre Salary: €35-45k basic DOE Job type: Full-time, permanent Our client, a leading multi-jurisdictional professional services firm, is recruiting for an Assistant Accountant to join their team.

This role will see the successful candidate gain experience working across a variety of SPVs.

Key Responsibilities Prepare and post accounting journals including accruals & prepayments Complete bank account reconciliations and post related journals to the GL Assist in the preparation of annual financial statements and tax returns Involvement in audit preparation and audit query resolution Assist with the completion monthly and quarterly management accounts Assist in the preparation and filing of quarterly regulatory returns Ad-hoc duties as required Key Skills Part-qualified ACCA/CPA Experience in accountancy firm or financial services environment Strong communication and interpersonal skills Highly organised with high attention to detail and ability to work on own initiative Proactive, positive and excellent team player Due to the high volume of applications received, we regret that we are unable to respond to all applications.

Only those suitable for this position will be contacted.
This advertiser has chosen not to accept applicants from your region.

Ea required for global professional services org- d2

Dublin, Leinster Lex Consultancy

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permanent
This company, a top-tier law firm, is seeking a proactive and detail-oriented Executive Assistant to join their Corporate Financial Institutions team.

Known for its innovative culture, commitment to diversity, and impactful business initiatives, this company offers a hybrid working environment and excellent career development opportunities.

Key Responsibilities Proactively manage partner inboxes and diaries, including scheduling domestic and international meetings.

Organise travel arrangements, including bookings, itineraries, expenses, and invoice processing.

Coordinate and organise group events, such as team Christmas parties and annual away days.

Maintain accurate data in the CRM system and ensure data integrity.

Liaise with internal departments, including Finance, IT, and Marketing, to support operational needs.

Collate, file, and manage materials and documents using the i Manage system.

Prioritise workloads and meet strict deadlines while providing additional support as required.

Key Skills and Requirements Minimum of three years in a responsible PA role within a busy professional services or corporate environment.

Strong skills in MS Office packages (Word, Power Point, and Excel) and overall IT literacy.

Excellent data management skills and attention to detail.

Ability to display initiative, problem-solving skills, and a willingness to learn.

High level of discretion and confidentiality, with a positive and efficient approach.

Strong interpersonal skills to foster effective relationships within the team and across the firm.

Salary offered at the upper end of the pay scale Hybrid working only 2 days onsite Location: Dublin 2 Access to tailored learning and development initiatives.

Inclusive and diverse workplace culture with a commitment to CSR, sustainability, and pro bono work.

Engagement in impactful business programmes and events No billing or dictation in this role How to get in touch If youre interested in learning more about this role please reach out to Richard Minchin on the Lex Consultancy team Please note only candidates that match the minimum job requirements above will be contacted for this role.

Skills: Legal Secretary Legal PA Commercial Legal PA
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Senior manager ssu business services

Dublin, Leinster Regeneron Ireland

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Job Description

permanent
The Senior Manager who will closely manage the Clinical Trial Management System (CTMS) is central to advancing Regeneron's document and process management capabilities.

With a focus on Veeva Vault Clinical Trial Management System and its connectivity with other Veeva Vault Systems (ie, SSU Module, Site Connect, etc), this role ensures the systems' usability, efficiency, and alignment with business objectives are optimal.

The Sr. Manager will also be responsible for the introduction and adoption of relevant technologies that enable efficient business processes.

A day in this role looks like: CTMS Management: Define the business requirements associated with the management and maintenance of clinical trial data within the CTMS, ensuring quality, completeness, and timeliness for study, country, and site operational data.

Identify interdependencies with other relevant CTMS modules/capabilities related to Study, Country, Site, and Person data capture and management to streamline clinical trial operations.

Accountable for the creation and management of Control Documents and supporting materials (SOPs, WIs, Business Practice Tools, and Forms) to ensure business processes are repeatable, predictable, and scalable according to the volume of data managed in CTMS.

Collaborate with GDIT to oversee the CTMS system, ensuring its peak performance, accessibility, and data integrity.

Collaborate with cross-functional teams to gather feedback and understand needs to identify valuable improvements that align with long-term goals, enhancing system functionality and elevating the overall user experience.

Drive continuous improvement by proactively shaping CTMS strategies to align with evolving industry standards and regulations, ensuring sustained compliance and strong operational performance Monitor CTMS metrics, addressing performance, data quality, and usability issues in a timely manner.

Provide and continuously improve CTMS training, support user community, and maintain resources like FAQs, CTMS Academy, and communication plans to support system adoption and updates.

Veeva Vault Implementation, Integration, & UAT: Collaborate with IT and vendor representatives to tailor the technology to meet unique business needs, streamlining technology use to support Regeneron's processes.

Lead the process of requirements gathering, liaising with key stakeholders to ensure clarity, comprehensiveness, and alignment with business needs.

Refine the configuration and implementation of the Veeva Vault solution, ensuring its seamless alignment with Regeneron systems and strategies.

Drive the adoption of Veeva Vault throughout the organization, integrating it with both current and anticipated business processes.

Organize and supervise User Acceptance Testing (UAT), ensuring that implemented features align with gathered requirements and are free from critical issues.

Partner with IT teams and vendors to rectify identified issues and refine system functionalities.

Facilitate training sessions and workshops to optimize stakeholder familiarity and proficiency with the system.

Technology & Process Enhancement: Advocate for the introduction and integration of innovative technologies that bolster Regeneron's document management and communication operations.

Maintain awareness of industry trends and best practices, positioning Regeneron as a frontrunner in technological applications in clinical operations.

Leadership & Team Collaboration: Lead and support CTMS related meetings including Superuser and Operational Working Group, sending meeting invites, setting agenda, creating minutes, and following up with actions with cross-functional teams, as required.

Present to the Regeneron Steering Committee and request endorsement of system enhancements, as needed Manage, mentor, train and support other members of the team as required May require up to 25% travel This role may be for you if you have: Relevant experience with Clinical Trials, documents and responsibilities internal and external to the Sponsor Relevant experience or familiarity with Veeva Vault Clinical modules and existing functionality Subject Matter Expertise in CTMS, TMF and Organization/Person Profile Management Ability to communicate complex issues to internal and external partners driving effective decision-making is required.

Ability to prioritize multiple important tasks and maintain high quality of work and appropriately communicate items that could impact timelines or quality is required.

Detail oriented collaborator with demonstrated ability to adapt to change is required.

Proven experience in a multi-disciplinary environment is required.

Cross-functional Coordination Skills - ability to collaborate within own department/function as well as across departments to resolve issues is required.

Problem Solving / Decision-making - takes an active role in analyzing and synthesizing problems and issues is required.

In order to be considered qualified for this role, a minimum of a bachelor's degree with 8+ years relevant experience is required.

Risk Management Skills - evaluating risks based on sound business analyses is required.

Project Management - ability to take a leadership role in managing projects is preferred.

People Management - ability to lead a team of direct reports is preferred Does this sound like you? Apply now to take your first step towards living the Regeneron Way.

We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.

S., the salary ranges provided are shown in accordance with U.

S.

law and apply to U.

positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency.

If you are outside the U.

S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process.

Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted.

The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually) $132,400.00 - $216,000.00
This advertiser has chosen not to accept applicants from your region.

Senior manager ssu business services

Regeneron Ireland DAC

Posted 1 day ago

Job Viewed

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Job Description

permanent
The Senior Manager who will closely manage the Clinical Trial Management System (CTMS) is central to advancing Regeneron's document and process management capabilities.

With a focus on Veeva Vault Clinical Trial Management System and its connectivity with other Veeva Vault Systems (ie, SSU Module, Site Connect, etc), this role ensures the systems' usability, efficiency, and alignment with business objectives are optimal.

The Sr. Manager will also be responsible for the introduction and adoption of relevant technologies that enable efficient business processes.

A day in this role looks like: CTMS Management: Define the business requirements associated with the management and maintenance of clinical trial data within the CTMS, ensuring quality, completeness, and timeliness for study, country, and site operational data.

Identify interdependencies with other relevant CTMS modules/capabilities related to Study, Country, Site, and Person data capture and management to streamline clinical trial operations.

Accountable for the creation and management of Control Documents and supporting materials (SOPs, WIs, Business Practice Tools, and Forms) to ensure business processes are repeatable, predictable, and scalable according to the volume of data managed in CTMS.

Collaborate with GDIT to oversee the CTMS system, ensuring its peak performance, accessibility, and data integrity.

Collaborate with cross-functional teams to gather feedback and understand needs to identify valuable improvements that align with long-term goals, enhancing system functionality and elevating the overall user experience.

Drive continuous improvement by proactively shaping CTMS strategies to align with evolving industry standards and regulations, ensuring sustained compliance and strong operational performance Monitor CTMS metrics, addressing performance, data quality, and usability issues in a timely manner.

Provide and continuously improve CTMS training, support user community, and maintain resources like FAQs, CTMS Academy, and communication plans to support system adoption and updates.

Veeva Vault Implementation, Integration, & UAT: Collaborate with IT and vendor representatives to tailor the technology to meet unique business needs, streamlining technology use to support Regeneron's processes.

Lead the process of requirements gathering, liaising with key stakeholders to ensure clarity, comprehensiveness, and alignment with business needs.

Refine the configuration and implementation of the Veeva Vault solution, ensuring its seamless alignment with Regeneron systems and strategies.

Drive the adoption of Veeva Vault throughout the organization, integrating it with both current and anticipated business processes.

Organize and supervise User Acceptance Testing (UAT), ensuring that implemented features align with gathered requirements and are free from critical issues.

Partner with IT teams and vendors to rectify identified issues and refine system functionalities.

Facilitate training sessions and workshops to optimize stakeholder familiarity and proficiency with the system.

Technology & Process Enhancement: Advocate for the introduction and integration of innovative technologies that bolster Regeneron's document management and communication operations.

Maintain awareness of industry trends and best practices, positioning Regeneron as a frontrunner in technological applications in clinical operations.

Leadership & Team Collaboration: Lead and support CTMS related meetings including Superuser and Operational Working Group, sending meeting invites, setting agenda, creating minutes, and following up with actions with cross-functional teams, as required.

Present to the Regeneron Steering Committee and request endorsement of system enhancements, as needed Manage, mentor, train and support other members of the team as required May require up to 25% travel This role may be for you if you have: Relevant experience with Clinical Trials, documents and responsibilities internal and external to the Sponsor Relevant experience or familiarity with Veeva Vault Clinical modules and existing functionality Subject Matter Expertise in CTMS, TMF and Organization/Person Profile Management Ability to communicate complex issues to internal and external partners driving effective decision-making is required.

Ability to prioritize multiple important tasks and maintain high quality of work and appropriately communicate items that could impact timelines or quality is required.

Detail oriented collaborator with demonstrated ability to adapt to change is required.

Proven experience in a multi-disciplinary environment is required.

Cross-functional Coordination Skills - ability to collaborate within own department/function as well as across departments to resolve issues is required.

Problem Solving / Decision-making - takes an active role in analyzing and synthesizing problems and issues is required.

In order to be considered qualified for this role, a minimum of a bachelor's degree with 8+ years relevant experience is required.

Risk Management Skills - evaluating risks based on sound business analyses is required.

Project Management - ability to take a leadership role in managing projects is preferred.

People Management - ability to lead a team of direct reports is preferred Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.

S., the salary ranges provided are shown in accordance with U.

S.

law and apply to U.

positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency.

If you are outside the U.

S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process.

Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted.

The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually) $132,400.00 - $216,000.00 Benefits: Work From Home
This advertiser has chosen not to accept applicants from your region.

In-house recruiter required for global professional services org - d2 - 12 month ftc

Dublin, Leinster Lex Consultancy Ltd

Posted 1 day ago

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Job Description

permanent
Recruiter 12 Month Fixed Term Contract Location: Dublin 2 (Hybrid) Department: Human Resources Contract: 12-month fixed term A leading global professional services organisation is seeking an experienced Recruiter to join its Human Resources team on a fixed-term basis.

This is an exciting opportunity to play a key role in delivering a best-in-class recruitment service across both professional and business support functions.

About the Role As Recruiter, you will: Manage the end-to-end recruitment lifecycle across a varied portfolio of roles.

Partner with internal stakeholders and preferred suppliers to ensure timely, high-quality hires.

Advertise roles internally and externally, proactively source candidates, and build a strong talent pipeline.

Support and advise hiring managers throughout the recruitment process.

Conduct screening calls and coordinate interviews.

Prepare and manage offer documentation, keeping candidates informed at every stage.

Issue contracts, collect references, and collaborate with the wider HR team to ensure a smooth onboarding process.

Assist with onboarding and maintain engagement with new joiners during their early days.

Act as a mentor to the business services graduate.

Maintain accurate recruitment data and track key hiring metrics.

Work closely with the Recruitment Senior Manager to support daily operations and strategic initiatives.

About You Minimum of 3 years recruitment experience, ideally within a corporate or professional services environment.

Strong relationship-building and stakeholder management skills, with a client-focused approach.

Solid understanding of employment law and recruitment best practices.

Highly organised, process-driven, and detail-oriented.

Able to manage multiple roles and prioritise effectively in a fast-paced environment.

High level of professionalism, discretion, and integrity.

Confident engaging with senior stakeholders and working collaboratively within a high-performing HR team.

To Apply Please email Richard on the Lex Consultancy team at.

Please note only candidates that match the minimum job requirements above will be contacted for this role.

Skills: Min 3 years previous Recruitment Exp Professional Services Collaborative team player
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Services manager

Longford, Leinster The Good Shepherd Centre Kilkenny

Posted today

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Job Description

permanent
JOB TITLE: Service Manager JOB HOLDER: Vacant REPORTS TO: Head of Services LOCATION: Good Shepherd Services: Regional Support Service, Longford Purpose of the Post The Service Manager will oversee all aspects of effective service delivery in the 24 hour provision of support within the Regional Support Service: Midlands Regions.

To manage the service on a day-to-day basis so that the incidence of homeless is minimised and positive outcomes are achieved for all service users.

In conjunction with the Head of Services: Provide leadership to developing and sustaining a service designed to assist staff to support service users to resolve their problems and live a good quality life.

Develop and evaluate service plans to ensure services are delivered in line with changing national and regional policies, operational plans of HSE- Social Inclusion/Primary Care requirements/Local Authorities KPI and policies to address the needs of service users are met.

Inform relevant strategies and plans in response to changing demographics, legislation, national policy, local strategies and plans and to the views of the community and stakeholders.

Manage the project workers in implementation of Care & Case Management based on the HSE National Drugs Rehabilitation Framework and facilitate the provision of care and support with a health and social care setting.

To develop and sustain a service that effectively and efficiently delivers high quality personal outcomes for customers.

Environment of the Post GSCK provides Regional Support Services to people at risk and/or experiencing homelessness in line with agreed targets with the Regional Management structure.

The services are low threshold in nature.

Guidance and Authority The service manager will report to the Head of Services of GSCK.

Who in turn reports to the CEO who in turn reports to the Chairperson of the Board of Directors.

Duties and Responsibilities Leadership To assistin creating a management culture within the team which is service user focused, forward-looking and flexible.

To competently ensure all communication about the service is communicated in a professional, accurate and effective manner.

To represent the service and the wider organisation in a competent and professional manner maintaining the highest professional standards at all times through developing and maintaining strong operational links with a range of statutory & voluntary organisations To network/liaise with external agencies by engaging positively on an interagency care planning basis and collaborating with all relevant agencies for running of the services.

To attend all relevant forums as required and represent the services as required in other forums.

To manage, monitor and respond effectively and appropriately to the community and other agencies or individuals who have complaints about the service.

Strategic & Policy To ensure that the service is relevant, service user focused and supports the national, regional and local strategic aims.

To contribute data, analysis and commentary to the statutory funders.

To assist in the development of, and to implement, monitor and review GSCK policies, procedures and ensure that they are in accordance with overall organisational policies and procedures, National Frameworks.

To support the Head of Services ensure that the service meets all contractual and statutory obligations at a high Professional standard.

To ensure the delivery of housing related support to GSCK service users is in accordance with internal and external quality standards and relevant social policy To lead on and identify gaps and improvements in service provision and bring these to the attention of Head of Services and Statutory funders to find solutions to meet identified needs, to achieve continuous improvement and high professional standards.

Service Delivery & Housing Management In conjunction with the Head of Services to support on and ensure that service delivery is compliant with all relevant Service Level Agreement/Grant Aid Agreement & special conditions to achieve high professional standards.

To manage the service on a day-to-day basis, ensuring cost-effective utilisation of staff resources.

To assist the Head of Services in ensuring that the service is at the forefront of best practice in the management of services for homeless people within GSCK.

To ensure that policies and procedures are developed in line with the National Homeless Standards & National Standards for Better Safer Healthcare, up to date and implemented so that decisions affecting service users are in line with best practice, fair and consistent.

Ensure the implementation of care & case management for service users through needs assessment, care planning, shared care and reviews.

To ensure that service user care plans are relevant, detailed and implemented according to best practice and to provide advice and support to staff with complex casework.

To manage GSCK, ensuring a high quality environment and good relations with residents.

To ensure that all staff activity complies with health and safety legislation that risk assessments and safe working procedures are up to date and that staff receive appropriate health and safety training To manage and coordinate the design & delivery of Healthy Life Skills for service users preparing for resettlement.

To manage key decisions regarding referrals and allocations, ensuring fair access and exit in line with GSCK policy and Equality and Human Rights Duty.

To oversee and ensure good practice on exit and removal of service within GSCK, provide Head of Services & funders with regular reports on fair access and exit.

To manage and ensure that the service has a maximisation of occupancy levels and a minimisation of voids and take the lead on good practice standards where appropriate.

To ensure that accidents, incidents and possible cases of occupational illness are investigated adequately, to maintain written records in accordance with policy, ensure adequate first aid provision and to ensure that machinery, tools, fire fighting, office or other equipment is maintained in a safe condition.

To ensure that an adequate standard of cleanliness is maintained in all communal areas, and by residents whilst in their own accommodation and in void rooms after residents have left.

To implement weekly room checks of residents rooms in relation to standards of health & safety and maintenance and to take appropriate action where necessary.

To ensure that residents comply with Conditions of Occupancy and to take appropriate action where necessary and respond to incidents of anti-social behaviour in accordance with policies and procedures and any relevant legislation To be responsible for financial management of the service, including maintenance of the register of residents, collection of rents and service charges, issue of receipts and administration of any petty cash system.

To ensure that all GSCK records are adequate and kept up to date on the PASS System and to compile statistics and prepare reports as necessary or as required.

To ensure that GSCKRegional Data Returns are up to date and to compile statistics and prepare reports as necessary or as required People Management To have overall operational responsibility for the management of the GSCK staff, and all other contracted staff and relief workers including all aspects of housing management, maintenance, health and safety, assessment planning and review.

To lead and motivate staff to perform effectively and in line with internal and external quality standards and organisational policy and procedure and contract requirements Monitor, develop, improve and manage staff rotas to ensure the needs of the service are met efficiently and effectively.

Ensuring that staffing levels are maintained to meet the organisational, operational and specific funding objectives of the service at all times.

To participate in the recruitment and selection of staff in partnership with statutory funders and provide and arrange effective induction training for new staff as required To identify training needs of staff and ensure the training needs are addressed through personal development, on the job training and coaching, supervision and formal training.

To provide effective communication to all staff through written information, team meetings and formal supervision using effective management approaches to foster a positive culture and ensure high performance at all times.

To provide on call and ensure that on-call arrangements are effective, monitored and meet the needs of the service Lead and facilitate team meetings and ensuring external and internal communication is effectively translated to all staff, and to ensure all decisions are followed through effectively.

To ensure that all service policy and procedure is understood and implemented by service delivery staff consistently and effectively, in compliance with legal requirements and other identified best practice.

To provide effective and supportive supervision to all GSCKstaff.

To recognise and reward staff for excellent performance and deal effectively with poor performance, staff concerns or complaints.

To lead the staff team in providing a safe, service user focused and supportive environment to meet the social, emotional, physical, health and resettlement needs of service users.

To ensure that the rights of service users are understood, respected and actively promoted and that their views on GSCK service provision are considered fully in decision-making, service review and quality improvements.

To lead and direct staff to deliver all aspects of service provision and ensure that high professional standards are maintained and that it meets the requirements of internal and external frameworks.

To ensure throughout all working practices and service delivery a high professional standard is established and maintained.

To ensure that high standards are maintained through the appropriate use of assessment and care/support planning for individuals, in line with GSCKpolicies, procedures, national frameworks and contractual requirements and relevant legislation.

General Ensuring appropriate records, including statistics, are maintained, in line with data protection and freedom of information Acts.

Liaising with the Operations Manager on matters in relation to budget, efficiency, quality and cost saving measures as may be required.

To be responsible for the maintenance of buildings and grounds, making sure that external areas are kept in a safe, clean and tidy condition, making arrangements with maintenance staff where necessary for planned or responsive repairs.

Discharging such other duties and responsibilities, relevant to the post, as may be assigned from time to time by the Head of Services.

Eligibility Criteria Qualifications Possess a Bachelors degree (Ord) in Social Care Practice (Level 7 on the QQI framework) Or Possess a Bachelors degree (Hons) in Social Care Practice (Level 8 on the QQI framework) Or Possess an equivalent qualification And Minimum of 2 years experience in a managerial role in a similar environment With Significant experience in managing and/or delivering a complex service as relevant to this role.

Significant operational experience in managing and delivering change in a complex environment, as relevant to the role.

Experience of managing and working collaboratively with multiple internal and external stakeholders, as relevant to the role.

Experience of managing a team The requisite knowledge and ability (including a high standard of suitability, and managerial ability) for the proper discharge of the duties of the office.

Professional Knowledge/Experience Skills & Competencies Demonstrate: Knowledge and understanding of the Homelessness, Mental Health, Substance Misuse & vulnerablemarginalise persons A knowledge and understanding of service planning, performance monitoring and Quality Assurance.

Knowledge and understanding of Data Protection and Freedom of Information legislation Knowledge and understanding of key National Homeless and Health policies Knowledge of HR policies and procedures Strong report writing skills Knowledge and experience of using an email system effectively e.g.

Outlook, Excellent MS Office skills to include, Word, Excel and Power Point Critical Analysis & Decision Making Demonstrate: The ability to evaluate complex information from a variety of sources and make effective decisions.

Effective problem solving skills, including the ability to anticipate problems and recognise when to involve other parties (at the appropriate time and level).

The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges.

Makes evidence based timely decisions and stands by those decisions as required.

Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based.

Operational Excellence - Managing & Delivering Results Demonstrate: A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships.

Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money Strong evidence of excellent financial planning and expenditure management Ability to take personal responsibility to initiate activities and drive objectives through to a conclusion The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment.

A capacity to operate successfully in a challenging operational environment while adhering to quality standards.

Ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery.

Have a strong results focus and ability to achieve results through cross departmental working Teamwork, Leadership & Building and Maintaining Relationships Demonstrate: Effective leadership in a challenging and busy environment including a track record of innovation / improvements.

The ability to work both independently and as part of a team.

The ability to build and maintain relationships in working as part of a multi-disciplinary and multi-stakeholder environment.

The ability to lead, direct and influence others, in partnership, with a wide variety of stakeholders in a complex and changing environment.

A capacity to inspire teams to the confident delivery of excellent services.

A vision in relation to what changes are required to achieve immediate and long term organisational objectives.

Evidence of being a positive agent of change and performance improvement.

Experience in team management and development.

Communication & Interpersonal Skills Demonstrate: Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups Excellent report writing and documentation skills including the ability to present information in a confident, logical and convincing manner A capacity to influence and negotiate ensuring delivery on stretched objectives The ability to interact in a professional manner with other Health staff and other key stakeholders Commitment to a Quality Service Demonstrate: Evidence of interest and passion in engaging with and delivering on better outcomes for service users An ability to cope with competing demands without a diminution of performance Demonstrably identifies with and is committed to the core values of the HSE Social Inclusion & National Standards for Homeless Services and places a high emphasis on achieving standards of excellence.

Skills: Interpersonal Skills Excellent communication skills Report Writing
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Customer services & business development representative

Dublin, Leinster Bretzel Trading Company

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permanent
Customer Services & Business Development Representative We are looking for a bright, enthusiastic addition to our customer management team.

Be part of a company that is both iconic and innovative, growing into the future.

We are looking for somebody with good interpersonal skills, highly organised, with leadership potential, and the ability to work well both on a team and independently Key Responsibilities: Customers: engage with customers to both meet and anticipate their needs develop business with existing and new customer facilitate the onboarding of new customers Distributor: Manage the relationship with a key distributor, to ensure smooth operations Analysis: Review and analyse sales reports (including pivot tables).

Marketing: Work with the Sales and Social Media team to develop trade marketing tools Essential Skills: Experience working in the Food service or Grocery sector is essential Minimum 1 years experience in a customer-facing role Proficiency with Microsoft office (Excel, Word, Power Point) Strong organizational skills Excellent communication skills Available to work some weekends Full Irish Drivers Licence What is in it for you? A meaningful role with considerable autonomy and room for growth A strong, supportive team and work environment A workplace that emphasizes skill development An organization that is strong and growing, with a product you can be genuinely proud of.

Competitive salary offered based on experience.

Apply Now! Send your CV to
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Technical business analyst (financial services)

Dublin, Leinster Reperio Human Capital Ltd

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permanent
Technical Business Analyst - Asset Management & Financial Services Location: Dublin (Hybrid) Type: Permanent Salary: €80,000 base + benefits The Role Step into a hands-on BA position where you'll use SQL, Power BI, and cloud/AI tools to shape the future of financial data operations.

You'll design requirements, streamline data flows, and ensure the delivery of scalable analytics solutions across key business functions.

Key Focus Run workshops, gather and document business/data requirements Analyse processes & data flows; propose improvements using AI/cloud tech Translate business needs into data requirements; partner with engineering teams Support testing (system/UAT) and ensure compliance with data governance Maintain centralised knowledge repositories for delivered solutions Requirements 3+ years' BA experience (IT/delivery projects, Agile/Waterfall) Financial services background (asset management, life insurance a plus) Strong SQL, relational DBs, Power BI; Python exposure desirable Skilled communicator, experienced in stakeholder management Degree in technical or business discipline Benefits €80,000 base salary + bonus Hybrid working Exposure to AI/cloud technologies Strong career development in financial services IT Reperio Human Capital acts as an Employment Agency and an Employment Business.

Skills: Business Analysis SQL Power BI AI Cloud Agile Financial Services Benefits: Work From Home Hybrid
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Technical Services Specialist

Kilkenny, Leinster Abbott

Posted 2 days ago

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**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Diabetes Care Kilkenny**
Abbott Diabetes Care has opened a new site, in Kilkenny, that is at the forefront of Diabetes care with the latest technology, to manufacture FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre systems.
**Main Purpose of the Role:**
The Technical Services Specialist is responsible for conducting thorough investigations into technical issues and product failures to identify root causes and implement effective corrective and preventive actions. This role requires strong analytical skills, attention to detail, and the ability to collaborate across cross-functional teams to ensure product quality, reliability, and compliance with industry standards. This is a dynamic, multi-disciplinary role, requiring the ability to multi-task, prioritise, and work on own initiative with minimal oversight. The Technical Services Specialist will support the Materials Engineering Manager and wider technical and cross-functional teams, working closely with various ADC stakeholders including Operations, Quality, Controls Systems, Global Engineering, Validation and PMO.
**MAIN RESPONSIBILITIES**
+ Root Cause Analysis: Perform detailed investigations into product failures, process nonconformities, customer complaints, or system anomalies using structured methodologies (e.g., 5 Whys, Fishbone, RCA).
+ Data Analysis: Collect, analyse, and interpret technical data, test results, and performance metrics to identify trends and underlying issues.
+ Collaboration: Work closely with engineering, operations, and quality assurance teams to gather insights and validate findings.
+ Corrective Actions: Develop, recommend, and implement corrective and preventive actions (CAPA) to resolve issues and mitigate future risks.
+ Documentation: Prepare clear, concise, and detailed investigation reports, including findings, root cause analysis, and proposed solutions, ensuring compliance with regulatory and organizational standards.
+ Testing & Validation: Design and execute tests or simulations to replicate issues, validate hypotheses, and verify the effectiveness of solutions.
+ Process Improvement: Identify opportunities to enhance processes, tools, or systems to prevent recurrence of issues and improve overall quality.
+ Compliance: Ensure investigations and solutions adhere to industry regulations, standards, and internal policies (e.g., ISO, FDA, or other relevant frameworks).
+ Training & Knowledge Sharing: Provide guidance and training to teams on investigation techniques, best practices, and lessons learned.
+ Support the development of new processes to ensure the smooth running of the materials function and effective integration with other cross-functional processes.
+ Working with the OpEx team, support the development of Power BI trackers and dashboards to capture relevant materials KPIs and metrics.
+ Apply LEAN methodologies to drive operational excellence
+ Participate in cross-functional activities as necessary, to ensure continual improvement, safety and compliance.
+ Identify areas of improvement and risk.
+ Ensure compliance with industry standards and global regulations.
+ Learn, challenge, develop and maintain a working knowledge of Abbott Quality Policy and Procedures
**Qualifications & Experience:**
+ _Bachelor's degree in Engineering or equivalent technical discipline._
+ _3-5 years of experience in engineering, quality assurance, or a related field, with a focus on investigations, root cause analysis, or failure analysis._
+ _Technical Skills:_
+ _Proficiency in analytical tools and methodologies (e.g., RCA, FMEA, Statistical Process Control)._
+ _Familiarity with data analysis software._
+ _Soft Skills:_
+ _Strong problem-solving and critical-thinking abilities._
+ _Excellent communication skills, both written and verbal, for technical and non-technical audiences._
+ _Ability to work independently and collaboratively in a fast-paced environment._
+ Preferred but not required: Six Sigma Green/Black Belt.
**What we Offer:**
Attractive compensation package that includes competitive pay, as well as benefits such as
+ Family health insurance
+ Excellent pension scheme
+ Life assurance
+ Career Development
+ Fantastic new facility
+ Growing business plus access to many more benefits.
Connect with us at and on LinkedIn , Facebook , Instagram , X and YouTube .
Abbott is an equal opportunities employer.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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