68 Shop Manager jobs in Ireland

Shop Manager

Dublin, Leinster Enable Ireland

Posted 9 days ago

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Job Description

Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Shop Manager to join our team in our Enable Ireland Shop in Georges Street, Dublin 2 Contract Type: This is a Specified Purpose Contract Contract Hours: 40 hours per week Salary Scale: €30,520.00 per annum. A 2% profit share and bonus (pro rata) are added if targets are met. Excellent benefits. Annual Leave Entitlement: 22 days per annum + 2 gift days. Overview of the Post: To work as a member of our Team, the post holder will be responsible for the day to day running of the shop whilst motivating and encouraging staff and volunteers to help achieve sales targets in order to maximise our contribution to Enable Ireland's services. You must have retail clothing experience and demonstrate strong leadership skills. You will inspire and motivate your team to deliver outstanding results, enjoy being on the shop floor whilst driving sales through great customer service and be motivated by working for a charity. Overview of Duties & Responsibilities: Manage and develop the shop in the context of an agreed work plan and agreed financial targets Assist in training, supervising and managing shop staff, both paid and voluntary Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards. Please see Job Description for full list The successful candidate will have Essential Criteria: Fashion Retail Experience Excellent leadership/motivational experience Excellent interpersonal skills Strong Commercial Experience Must be eligible to work in the State Desirable Criteria: Brand Awareness If you believe you would fit the role then please submit your CV today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: Generous annual leave entitlements Flexible Working No Sunday or Late-Night Trading Uncapped Bonus & Profit Share Schemes Long service reward scheme Pay adjusted Maternity Leave Pay adjusted Adoptive Leave Pay adjusted Paternity Leave Excellent internal and external training opportunities Wellbeing benefits Pension For a full list of our benefits & conditions, please click here: What now? To apply, please upload your CV on Rezoomo. You can download the job description and person specification from below for your information. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. Applications are invited from suitably qualified applicants from all sections of the community. The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. Please review Enable Ireland's Rezoomo Privacy Policy here: Please review the Enable Ireland's External Data Protection Notice available at for details on how Enable Ireland processes applicant's personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy By clicking on the Continue to application button you will be directed to the careers section of our website where you can download an application form/job description/person specification and will find instructions on how to apply.
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Shop Manager

Sligo, Connacht Enable Ireland

Posted 9 days ago

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Job Description

Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Shop Manager to join our team in our Enable Ireland Shop in Sligo Town Contract Type: Permanent Contract Hours: 40 hours per week Salary Scale: €32,020.00 per annum. 2% profit share and bonus (pro rata) are added if targets are met. Excellent benefits. Annual Leave Entitlement: 22 days per annum + 2 gift days. Overview of the Post: To work as a member of our team, the post holder will be responsible for the day to day running of the shop whilst motivating and encouraging staff and volunteers to help achieve sales targets in order to maximise our contribution to Enable Ireland's services. You must have retail clothing experience and demonstrate strong leadership skills. You will inspire and motivate your team to deliver outstanding results, enjoy being on the shop floor whilst driving sales through great customer service and be motivated by working for a charity. Overview of Duties & Responsibilities: Manage and develop the shop in the context of an agreed work plan and agreed financial targets Assist in training, supervising and managing shop staff, both paid and voluntary Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards. Please see Job Description for full list: The successful candidate will have Essential Criteria: Fashion Retail Experience Excellent leadership/motivational experience Excellent interpersonal skills Strong Commercial Experience Must be eligible to work in the State Desirable Criteria: Brand Awareness If you believe you would fit the role then please submit your CV today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: Generous annual leave entitlements Flexible Working No Sunday or Late-Night Trading Uncapped Bonus & Profit Share Schemes Long service reward scheme Pay adjusted Maternity Leave Pay adjusted Adoptive Leave Pay adjusted Paternity Leave Excellent internal and external training opportunities Wellbeing benefits Pension For a full list of our benefits & conditions, please click here: What now? To apply, please upload your CV on Rezoomo. You can download the job description and person specification from below for your information. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. Applications are invited from suitably qualified applicants from all sections of the community. The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. Please review Enable Ireland's Rezoomo Privacy Policy here: Please review the Enable Ireland's External Data Protection Notice available at for details on how Enable Ireland processes applicant's personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy By clicking on the Continue to application button you will be directed to the careers section of our website where you can download an application form/job description/person specification and will find instructions on how to apply.
This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

Dunboyne, Leinster Primeline Group

Posted 1 day ago

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Job Description

WHAT WILL MY DAY TO DAY BE LIKE Be able to work as part to a team to coordinate workload and achieve set goals Accurately enter data into corresponding fields within various software programs Identify and correct data entry errors using appropriate quality control methods Perform related tasks like ordering office supplies and filing documents Manage and organize records and files Prepare relevant reports as needed Answering the phones and dealing with queries in a professional manner Dealing with customers/suppliers Provide general data entry support across many teams on an ad-hoc bas WHAT SKILLS AND EXPERIENCE IS REQUIRED 2 years of office experience Working knowledge of Microsoft Office Strong computer skills Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier Strong attention to detail Ability to think analytically WHO WE ARE Primeline are the largest independent Irish provider of express road freight between Ireland and the UK by developing an intricate understanding of the market. As a subsidiary of Primeline Group, our experienced team of experts has spent 29 years evolving and delivering tailored strategic solutions for our clients. Our extensive network allows us to provide the most comprehensive selection of flexible services across Ireland and the UK. Using a combination of best-practice, cutting-edge technology and unique insights garnered from 29 years at the top of our profession, we can manage requirements and maximise budgets within our UK-Ireland-UK Express Service, Scottish Express Service and European Import/Export Service. WHERE WE ARE GOING We are committed to driving continued growth and shaping the future of distribution at Primeline Express. By maintaining close partnerships with all our customers, we deliver unparalleled personalised service and expertise. Our dedicated team of account managers and logistics experts, along with our regular business reviews and continuous cost improvement reporting, ensures that we remain a trusted distribution partner across the FMCG, Retail, Pharma, Media, Automotive, Print, and IT sectors in both the UK and Ireland. As we look ahead, we are focused on innovating and enhancing our processes to meet the evolving needs of our clients, ensuring sustainable growth and success for all. WHAT DO WE WANT? In line with Primeline Group, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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Supermarket Shop Floor Manager Job Cork

T12 Cork, Munster Teamworx

Posted 529 days ago

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Job Description

Permanent

Supermarket Grocery Manager Job Cork 

Teamworx is currently recruiting for a Grocery Supermarket Ambient Manager for one of Ireland's top-performing Supermarket Groups based in Cork. This is a vibrant and busy store that operates with extremely high standards and is highly admired by its grocery competitors nationwide. Our client is looking for someone who will inspire their team and has a strong emphasis on excellent customer service and implementing high standards within the store to maximise profits and boost store sales. This is a great opportunity for an enthusiastic individual looking for a new challenge to work with a forward-thinking retail supermarket group that has won many awards and has a great track record of promoting management to Senior Management.

Our client is offering a competitive salary from €35,000 up to €0,000 DOE.

What’s in it for you for this Grocery Ambient Manager job: 

Permanent ContractSalary from €35 0 up to ,000 DOEAn opportunity to work with one of the best retail brand names in the market.Internal promotion opportunities  Training and coaching opportunities are available

The requirements for a Grocery Ambient Manager Job :

Minimum 3 years experience in a management position within a food retail shop environment.Proficient with back office management, reports, KPIs, and financial analyses. Excellent communication skills, a good motivator of people, demonstrating strong leadership qualities to get staff positively working for you. Good business acumen around managing budgets, and KPIs and understanding the targets set out. Flexible to work retail hours, flexible to work weekends, typically fresh hours are early starts with occasional late evenings and occasional Sundays. 

The responsibilities for this Grocery Ambient Manager Job:

Working with your team, setting out objectives to achieve, looking at areas for improvement, analysing trends, and making suggestions. Work closely with the Store Manager, to push the ambient agenda across the business, having regular management meetings to discuss sales and other financial reports relating to your departments. Looking at proactive ways of reducing overheads, such as waste, and yield, ensuring proper procedures are being adhered to Working with your retail partners to get the best from displays, sales, and max profitability. Have a hands-on role in the ambient departments, working with your colleagues to build rapport, improve skills, and inspire your team to achieve their results. Ensure that all ambient departments have proper quantities of stock, equipment is in good working order, and that the departments are fully compliant with food safety and health & safety regulations.

If you are interested in the role please apply below or send your CV to   or get in contact on 045247170 for more info confidentially.

Sean Thomas Head of Grocery Recruitment. We here at Teamworx Recruitment assist with recruiting all levels of retail roles from Senior Operations, Shop Management, and Fresh Food Specialist positions. Get in touch if you have a hiring need, we would love to assist you. Please check out our website for more roles: 

INDGRO

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative II

Dublin, Leinster WM

Posted 25 days ago

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Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative II

Dublin, Leinster WM

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
This advertiser has chosen not to accept applicants from your region.

Return Agent Customer Service

Dublin, Leinster Europcar

Posted 1 day ago

Job Viewed

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Job Description

Returns Agent- Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport Manager. As a Customer Returns Agent you will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience. This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis and requires all applicant to hold a full, valid, clean B drivers licence. Benefits: Competitive Salary Starting 29 holidays (including bank holidays), increasing with length of service Monthly uncapped commission Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Work closely with all staff to ensure customers receive and return their vehicles in a timely manner. Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas. Ensure all administration is completed accurately according to operating procedures. Process all workshop vehicles according to operating procedures. Ensuring cars that are due service or repair are sent aside for maintenance. Communicate regularly with our fleet supervisors to ensure cars are up to companies standard. Communicate regularly with our damages department with any queries related to new damage found. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Ad hoc duties in line with business needs. Your Skills: Full clean B driving licence held for a minimum of 2 years essential. Excellent communication and face to face interpersonal skills. Ability to work as part of a team in a fast-paced environment. Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts. Car rental/sales experience is desirable but not essential (training will be provided). Passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment. Why choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: Customer Service Team work Attention to Detail Benefits: Commission pension & healthcare.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Support - Parkwest

D10 Dublin, Leinster €32500 - €33000 annum Teamworx

Posted 321 days ago

Job Viewed

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Job Description

Permanent

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you*

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail

Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES. 
This advertiser has chosen not to accept applicants from your region.

Supermarket Grocery Shop Floor Manager Job Cork

T12 Cork, Munster Teamworx

Posted 530 days ago

Job Viewed

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Job Description

Permanent

Supermarket Grocery Shop Floor Manager Job Cork 

Teamworx is currently recruiting for a Grocery Supermarket Manager for one of Ireland's top-performing Supermarket Groups based in Cork. This is a vibrant and busy store that operates with extremely high standards and is highly admired by its grocery competitors nationwide. Our client is looking for someone who will inspire their team and has a strong emphasis on excellent customer service and implementing high standards within the store to maximise profits and boost store sales. This is a great opportunity for an enthusiastic individual looking for a new challenge to work with a forward-thinking retail supermarket group that has won many awards and has a great track record of promoting management to Senior Management.

Our client is offering a competitive salary from €35,000 up to €0,000 DOE.

What’s in it for you for this Grocery Ambient Manager job: 

Permanent ContractSalary from €38 0 up to ,000 DOEAn opportunity to work with one of the best retail brand names in the market.Internal promotion opportunities  Training and coaching opportunities are available

The requirements for a Grocery Ambient Manager Job :

Minimum 3 years experience in a management position within a food retail shop environment.Proficient with back office management, reports, KPIs, and financial analyses. Excellent communication skills, a good motivator of people, demonstrating strong leadership qualities to get staff positively working for you. Good business acumen around managing budgets, and KPIs and understanding the targets set out. Flexible to work retail hours, flexible to work weekends, typically fresh hours are early starts with occasional late evening and occasional Sunday. 

The responsibilities for this Grocery Ambient Manager Job:

Working with your team, setting out objectives to achieve, looking at areas for improvement, analysing trends and making suggestions. Work closely with the Store Manager, to push the ambient agenda across the business, having regular management meetings to discuss sales and other financial reports relating to your departments. Looking at proactive ways of reducing overheads, such as waste, yield, ensuring proper procedures are being adhered to Working with your retail partners to get the best from displays, sales and max profitability. Have a hands-on role in the ambient departments, working with your colleagues to build rapport, improve skills and inspire your team to achieve their results. Ensure that all ambient departments have proper quantities of stock, equipment is in good working order, and that the departments are fully compliant with food safety and health & safety regulations.

If you are interested in the role please apply below or send your CV to   or get in contact on 045247170 for more info confidentially.

Sean Thomas Head of Grocery Recruitment. We here at Teamworx Recruitment assist with recruiting all levels of retail roles from Senior Operations, Shop Management, and Fresh Food Specialist positions. Get in touch if you have a hiring need, we would love to assist you. Please check out our website for more roles: 

INDGRO

This advertiser has chosen not to accept applicants from your region.

Transfer Agency Analyst/ Customer service

Limerick, Munster Pontoon Solutions

Posted today

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Transfer Agency Analyst/ Customer service Reconciliations Team 12 months Limerick Reporting to a Team Leader, as part of a dedicated cross jurisdictional Reconciliations Team, your main responsibility will be oversight on bank accounts and reconciliation entries, ensuring all relevant deadlines are met. Whilst also ensuring you are meeting all client service standards and regulatory requirements. The Transfer Agency (TA) department provides third party fund services to numerous fund management companies covering the full range of shareholder service functions including client services, dealing, registration, settlements, distributions, and commissions. Whilst working with TA partners and Team Leaders to ensure service deliveries are met daily, you will also be expected to develop on the job skills to enhance not only your own performance but the overall performance of the department. Principal Responsibilities Responsible for the oversight of reconciling all assigned accounts accurately and efficiently within relevant deadlines Ensure queries are answered in line with department procedures Work queue management and completion within relevant deadlines Attend and participate in team huddles and team meetings Support team in monitoring mailboxes to ensure all queries are completed within the service level agreement Consult with other TA partners to monitor and resolve reconciliation entries & queries Support the improvement of quality through procedural reviews and enhancements Fulfil additional, relevant, tasks appropriate to the role and business requirements Take part in any project related work as required Maintain a close working relationship with other areas of TA and external stakeholders Ensure adherence to all Northern Trust policies, procedures, and controls Ensure all deadlines met by the team in relation to reconciliation matching; follow up on reconciliation breaks and payment instructions ensuring correct calculation. Final sign-off on all reporting prior to distribution internally/externally Ensuring all reporting is delivered within agreed deadlines Responsible for maintenance off of Daily Checklists Ensure sufficient cover for all tasks within the Reconciliations Team on a daily basis Fulfil additional, relevant, tasks appropriate to the role and business requirements Skills Strong Administration/Customer service Help with investor/client queries Assist in reporting, flagged information, KPIs May suit a recent graduate with a keen interest in financial services Attention to details Able to Multitask Skills: Customer service administration finance transfer agency clients
This advertiser has chosen not to accept applicants from your region.
 

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