Shop Assistant - Killyclogher NI (Specific Purpose)
Dublin, Leinster
Society of Saint Vincent de Paul
Posted 1 day ago
Job Viewed
Job Description
Shop Assistant - Killyclogher NI (Specific Purpose) Location: Killyclogher, Omagh Salary range: £13,104 per annum Experience: 2 Years retail experience Closing date: Fri, 22 Aug 2025 Description: SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 700 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas. The Role: We are currently looking to recruit a specific purpose part time (20 hours per week) Shop Assistant who is passionate about customer service and being part of an organisation that makes a difference in the local community. Our stores have a huge range of stock on display which can include furniture, clothing and bric-a-brac which will bring variety in each sale. The ideal candidate will provide support and assistance to the Shop Manager of running the shop in a manner that reflects SVP's high standards and maintains the professionalism and profile of the Society in all areas of operation. This role will be joining our Retail Division in Vincent's Killyclogher, Omagh. This is a great opportunity to join one of Ireland's largest voluntary organisations and make a difference in your community. Candidate Requirements: Education Job holder should ideally be educated to leaving certificate standard Experience At least 2 years retail experience ideally some of which will have been gained in the community / voluntary sector. Skills Experience of working in a customer facing environment, be motivated, have excellent customer care skills, be a confident communicator and have a passion for helping people. Excellent organisation skills A positive outlook with resilience and persistence in the face of barriers and setbacks. An ability to display empathy, patience and a well-developed sense of humour. A keen eye for visual merchandising and display Self-motivated and take pride and satisfaction in your own work Outgoing and energetic and enjoy working on your own and as part of your wider team Excellent numerical skills Willingness to work in a flexible manner and provide cover for the Shop Manager when required Knowledge Knowledge of the Society and of its mission and values. Commercially aware Full job description for this role and list of associated benefits can be found here: Shop Assistant Killyclogher SPC - Job Description 08.2025.pdf I f you meet these requirements and have the desire to join one of Ireland's best known, trusted, and respected not-for-profit organisations please click 'Apply for this job'. PLEASE NOTE: If you are interested in being considered for this position, please apply as soon as possible as the role may be closed in advance of the date shown above due to high volume of applications. SVP is an Equal Opportunities Employer
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative II
Dublin, Leinster
WM
Posted 15 days ago
Job Viewed
Job Description
**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative II
Dublin, Leinster
WM
Posted 15 days ago
Job Viewed
Job Description
**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 45-hour week over 5 days (07.00- 16.00) and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
**Experience (North America & LATAM):**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**Our Promise:**
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
**_Disclaimer:_**
_The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice._
This advertiser has chosen not to accept applicants from your region.
2
Customer Service/Returns Agent
Dublin, Leinster
Europcar
Posted today
Job Viewed
Job Description
Returns Agent - Dublin Airport Join us this summer and receive a €500 sign-on bonus! Bonus payable after 3 months of continuous service. Valid from June 23 to August 31, 2025. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport Manager. As a Customer Returns Agent you will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience. This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis and requires all applicant to hold a full, valid, clean B drivers licence. Benefits: Competitive Salary Starting 29 holidays (including bank holidays), increasing with length of service Monthly uncapped commission Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Work closely with all staff to ensure customers receive and return their vehicles in a timely manner. Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas. Ensure all administration is completed accurately according to operating procedures. Process all workshop vehicles according to operating procedures. Ensuring cars that are due service or repair are sent aside for maintenance. Communicate regularly with our fleet supervisors to ensure cars are up to companies standard. Communicate regularly with our damages department with any queries related to new damage found. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Ad hoc duties in line with business needs. Your Skills: Full clean B driving licence held for a minimum of 2 years essential. Excellent communication and face to face interpersonal skills. Ability to work as part of a team in a fast-paced environment. Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts. Car rental/sales experience is desirable but not essential (training will be provided). Passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment. Why choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: driving licence communication team work attention to detail Benefits: Sign on Bonus Commission
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Support - Parkwest
D10 Dublin, Leinster
€32500 - €33000 annum
Teamworx
Posted 311 days ago
Job Viewed
Job Description
Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)
Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.
You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!
You Meet possibilities and we offer you* …
· competitive salary and benefit package
· great opportunities for professional development in an international company
· personal development with first-class practical trainings
· a great company culture
· the chance to compete, win and celebrate excellent performance
You Bring dedication and you…
· put customers first and deliver a great experience
· enjoy communicating and helping customers in different channels
· provide professional advice and solutions for the customer
· thrive in a busy and dynamic environment
· want to be a part of a great team
· support the stores and provide efficient cooperation within retail
Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES.
This advertiser has chosen not to accept applicants from your region.
4
Temporary Customer Service agent/ Fundraiser
Dublin, Leinster
Cpl Resources - Office Support
Posted 2 days ago
Job Viewed
Job Description
My client is looking for a passionate and personable temporary Fundraising Executive / customer service agent to join their fundraising team. Youll be the friendly and compassionate voice of the charity, speaking directly with existing and potential supporters to inspire donations, thank them for their generosity, and update them on the impact of their support. This role is ideal for someone who is confident, empathetic, and comfortable working to targets while keeping conversations genuine and mission-focused. Key Responsibilities Make outbound calls to current, lapsed, and potential donors Share updates on the charitys work and impact. Accurately record all interactions in CRM database. Achieve agreed fundraising and supporter engagement targets. Work closely with the fundraising team to tailor messages and campaigns. Follow fundraising best practice, charity regulations, and GDPR requirements. Person Specification Essential: Excellent communication and listening skills, with a warm and engaging phone manner. Empathy and sensitivity when discussing challenging topics. Ability to work to fundraising targets while maintaining supporter trust. Experience in customer service, telesales, call centre work, or fundraising. Strong attention to detail and accurate data entry skills and previous administration experience. Comfortable using CRM systems (training provided). This is a one month temporary contract , please contact Ingrid on /
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Team Lead (Italy, Nordics)
Dublin, Leinster
J&J Family of Companies
Posted 12 days ago
Job Viewed
Job Description
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity?Learn more at Function:**
Customer Management
**Job Sub** **Function:**
Non-Technical Customer Service
**Job Category:**
People Leader
**All Job Posting Locations:**
Dublin, Ireland
**Job Description:**
**We are searching for the best talent for the Customer Service Team Lead (Italy, Nordics) role to be in Dublin, Ireland.**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at a Customer Service Team Lead, you will be responsible for** **:**
**Team Building**
+ Build a cohesive and high performing team of CSAs
+ Motivate and lead team, providing regular briefing / news meetings
+ Implement and execute Human Resources procedures and policies
+ Participation in selection and recruitment of staff
**Training and Development**
+ Set individual goals and objectives, conduct and monitor performances on a regular basis
+ Ensure continuous development of CSAs, including coaching & personal development
+ Work closely with the training Manager to develop and implement training for new and existing staff
**Customer Relations / Commissionaire Interfaces**
+ Ensure agreed service levels to the Commissionaires
+ Implement and measure performance indicators that are critical to customer satisfaction
+ Monitor service level agreements & produce statistical analyses of team activities. Report to management on same
+ Liaise with the Commercial teams to understand market strategies; will be responsible for dealing with escalations
+ Attend sales Force meetings as required
+ Ensure Third Party Distributors perform according to their contracts as they relate to Customer satisfaction
+ Meet QA and Finance compliance requirements- attend audits as required
+ Involvement in special projects
**Qualification:**
+ Bachelor's degree in Business, Supply Chain, Management or related discipline.
**Requirements:**
+ Minimum 3-5 years' work experience in a Customer Service environment
+ People management experience is an advantage but not essential
+ Fluent English is a must, any other European Language would be an advantage, Italian preferred
+ Computer knowledge: Windows application, Microsoft Word/Excel/ PowerPoint to an advanced level
+ People Management interest
+ SAP and operational knowledge is an advantage
**Note:**
Responsibilities and accountabilities will vary for all positions and the scope of individual roles may not be limited to the contents of this position description. Procedures will define responsibilities from time to time and each manager is responsible for complying with these processes, which supplant any responsibility outlined within. As such, adherence to company procedures is also a responsibility of any roles encompassed within this Job Position Description.
Join us in crafting the future together-apply now and take the next step in your career with us! #RPOAMS
#LI-Hybrid
Customer Management
**Job Sub** **Function:**
Non-Technical Customer Service
**Job Category:**
People Leader
**All Job Posting Locations:**
Dublin, Ireland
**Job Description:**
**We are searching for the best talent for the Customer Service Team Lead (Italy, Nordics) role to be in Dublin, Ireland.**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at a Customer Service Team Lead, you will be responsible for** **:**
**Team Building**
+ Build a cohesive and high performing team of CSAs
+ Motivate and lead team, providing regular briefing / news meetings
+ Implement and execute Human Resources procedures and policies
+ Participation in selection and recruitment of staff
**Training and Development**
+ Set individual goals and objectives, conduct and monitor performances on a regular basis
+ Ensure continuous development of CSAs, including coaching & personal development
+ Work closely with the training Manager to develop and implement training for new and existing staff
**Customer Relations / Commissionaire Interfaces**
+ Ensure agreed service levels to the Commissionaires
+ Implement and measure performance indicators that are critical to customer satisfaction
+ Monitor service level agreements & produce statistical analyses of team activities. Report to management on same
+ Liaise with the Commercial teams to understand market strategies; will be responsible for dealing with escalations
+ Attend sales Force meetings as required
+ Ensure Third Party Distributors perform according to their contracts as they relate to Customer satisfaction
+ Meet QA and Finance compliance requirements- attend audits as required
+ Involvement in special projects
**Qualification:**
+ Bachelor's degree in Business, Supply Chain, Management or related discipline.
**Requirements:**
+ Minimum 3-5 years' work experience in a Customer Service environment
+ People management experience is an advantage but not essential
+ Fluent English is a must, any other European Language would be an advantage, Italian preferred
+ Computer knowledge: Windows application, Microsoft Word/Excel/ PowerPoint to an advanced level
+ People Management interest
+ SAP and operational knowledge is an advantage
**Note:**
Responsibilities and accountabilities will vary for all positions and the scope of individual roles may not be limited to the contents of this position description. Procedures will define responsibilities from time to time and each manager is responsible for complying with these processes, which supplant any responsibility outlined within. As such, adherence to company procedures is also a responsibility of any roles encompassed within this Job Position Description.
Join us in crafting the future together-apply now and take the next step in your career with us! #RPOAMS
#LI-Hybrid
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service/ Sales Agent OTE 50K
Dublin, Leinster
Europcar
Posted today
Job Viewed
Job Description
Car Rental Sales Agent- Dublin Airport. Join us this summer and receive a €500 sign-on bonus! Bonus payable after 3 months of continuous service. Valid from June 23 to August 31, 2025. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager. You will be first point of contact with the customer and will offer our clients an excellent standard of customer care. As a Car Rental Sales Agent you will be working in an environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. Commission scheme- on target earnings at €0,000.00 per annum. This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis. Benefits: Competitive Salary Summer Sign on Bonus Commission scheme- on target earnings at ,000.00 per annum. Starting 29 holidays (including bank holidays), increasing with length of service Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Main duties: Provide superior customer service while identifying and prioritising customer needs Drive sales of our ancillary products to meet monthly targets using our service bases sales process. Ensure all customer contact information is up-to-date, drivers licence details and other documentation is collected to protect company assets. Efficiently processing customer transactions to avoid wait times for our clients. Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients. Accurately complete contract documentation with our customers. Inform our customers of all practical information they will require such as, car fuel type, road toll information, instructions on road side assistance and vehicle return address. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Any additional Ad hoc duties as required. Key skills and attributes required: Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction. Why Choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: Sales teamwork customer service motors car rental. Benefits: OTE-50K Sign on Bonus
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative w/ Retail background
Dublin, Leinster
ProStaff
Posted 1 day ago
Job Viewed
Job Description
Sales Support Administrator Our client is seeking a Sales Support Administrator to join a small experienced team in a pleasant work environment. Suitable candidates will possess the following qualities: Prior experience in retail management or in a B2B Customer Service role Enjoys engagement with customers and being their trusted advisor Prefers an advisory role as opposed to taking high volume inbound queries Responsibilities: Support the sales team with day to day administrative duties Process customer orders via email and phone Check data accuracy in orders and invoices Contact clients to obtain information or answer queries Liaise with the Purchasing, Logistics & Technical teams to ensure a seamless flow of product through the business Maintain and update sales and customer records Communicate important feedback from customers internally Deliver Excellent Customer Service Stay up-to-date with new products and features Candidate Profile: Highly organised, energetic, enthusiastic person with attention to detail Ability to understand and thrive in a high volume work environment Excellent communications skills Ambitious person with a drive to succeed within a dynamic, young Irish business. What you need to know: Work hours are Monday - Friday 8.30am - 5.30pm Salary is paid weekly Additional €500 quarterly bonus Location: Tallaght Formal training & onboarding process in place Interested candidates should submit an up to date CV immediately as this role will be filled quickly. Benefits: €2k bonus , personalised training plan
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Senior Program Manager, Customer Service and Innovation
Dublin, Leinster
Google
Posted 6 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in program or project management.
+ Experience managing vendors or a direct team to provide customer engagement or support.
**Preferred qualifications:**
+ 8 years of experience managing cross-functional or cross-team projects.
+ Experience working in an innovation, customer success, or customer program environment.
+ Experience in submarine networking technologies.
+ Ability to build incident management functions.
+ Excellent communication and project management skills, with a track record of handling multiple customers and streams of work.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
This role is crucial for our partner ecosystem. You will ensure smooth onboarding to our subsea cable network and cultivate, ongoing partner relationships. This includes understanding their needs, proactive communication, and serving as their primary Google contact. You will advocate our partners, ensuring their voices are heard and concerns addressed.By providing support, you will contribute to Google's mission of organizing the world's information and making it universally accessible. You will connect the world, one cable at a time, empowering partners to succeed in the digital age.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Own development of the Service Innovation and Customer Assurance function within Global Submarine Networks (GSN) Operations. Implementing new processes based around the framework.
+ Manage all customer communications related to service delivery via programs ensure structured, tracked engagement with customers and stakeholders, updating them on order progress using agreed tools.
+ Drive innovation across service and lifecycle management and the way we deliver network for Google in what will be a new function in service management and agreements/customer onboarding.
+ Collaborate with internal teams (Build, Operations, Business, Compliance) to address partner concerns and ensure smooth service delivery. Identify and escalate any issues or roadblocks that may hinder partner onboarding or ongoing satisfaction.
+ Develop and maintain ongoing relationships with partners, acting as their primary point of contact within Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in program or project management.
+ Experience managing vendors or a direct team to provide customer engagement or support.
**Preferred qualifications:**
+ 8 years of experience managing cross-functional or cross-team projects.
+ Experience working in an innovation, customer success, or customer program environment.
+ Experience in submarine networking technologies.
+ Ability to build incident management functions.
+ Excellent communication and project management skills, with a track record of handling multiple customers and streams of work.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
This role is crucial for our partner ecosystem. You will ensure smooth onboarding to our subsea cable network and cultivate, ongoing partner relationships. This includes understanding their needs, proactive communication, and serving as their primary Google contact. You will advocate our partners, ensuring their voices are heard and concerns addressed.By providing support, you will contribute to Google's mission of organizing the world's information and making it universally accessible. You will connect the world, one cable at a time, empowering partners to succeed in the digital age.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Own development of the Service Innovation and Customer Assurance function within Global Submarine Networks (GSN) Operations. Implementing new processes based around the framework.
+ Manage all customer communications related to service delivery via programs ensure structured, tracked engagement with customers and stakeholders, updating them on order progress using agreed tools.
+ Drive innovation across service and lifecycle management and the way we deliver network for Google in what will be a new function in service management and agreements/customer onboarding.
+ Collaborate with internal teams (Build, Operations, Business, Compliance) to address partner concerns and ensure smooth service delivery. Identify and escalate any issues or roadblocks that may hinder partner onboarding or ongoing satisfaction.
+ Develop and maintain ongoing relationships with partners, acting as their primary point of contact within Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
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