14 Six Sigma jobs in Ireland

Role Profile Job Title: Risk, Business Process & Compliance Officer Business Unit: State Claims Agency Reports to: Manager or Senior Manager on the Risk, Business Process & Compliance Team Contract: 12-Month Fixed Term Contract Summary of the Business Summary of the Business The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities. Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority ("NewERA"), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund . The NTMA also assigns staff to the National Asset Management Agency, the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI). Working at the NTMA offers excellent benefits including: Flexible work options including hybrid working and variable work hours An extensive wellbeing programme Excellent learning and development opportunities that allow for full career development within the organisation A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering and lots more Reimbursement of annual professional membership fees Career average Defined Benefit Pension Scheme The NTMA is designated as the State Claims Agency (SCA) when performing the claims management and risk management functions delegated to it under the National Treasury Management Agency (Amendment) Act 2000. The SCA's principal objectives are: The SCA is obliged by statute to manage delegated claims and counterclaims in such manner as to ensure that the liabilities of the State authorities are contained at the lowest achievable level. In performing this function the SCA seeks to act fairly and ethically in its dealings with people who have suffered injuries and who take legal actions against the State or State bodies, and the families of these people; and To implement targeted personal injury and property damage risk work programmes to mitigate litigation risk in State authorities and healthcare enterprises, in order to reduce the costs of future litigation against the State. The SCA is obliged by statute to manage claims for legal costs, and recovery of legal costs however such costs are incurred. The SCA's remit covers personal injury and third-party property damage risks and claims relating to certain State authorities including the State itself, Government ministers, the Attorney General, the Health Service Executive, the voluntary healthcare sector, An Garda Sochna, the Irish Prison Service, the Defence Forces and community and comprehensive schools. It also manages third-party costs arising from certain Tribunals of Inquiry. Role Summary The SCA Risk, Business Process & Compliance Officer is responsible, in conjunction with the widerSCA Risk, Business Process & Compliance team,for maintaining the SCA Risk Register and supporting SCA Senior Management in the management and mitigation of corporate, process, operational and project risk. A key part of which is providing review and challenge to existing and new processes and systems across the SCA, designing appropriate controls to support business units in mitigating risk and ensuring the effectiveness of controls through regular risk oversights and evaluation. Principal Accountabilities The principal accountabilities associated with the role will include: Update and maintenance of the SCA Risk Register and operational event reports and ancillary risk documents to support various attestation requirements Supporting the SCA in management and mitigation of corporate, process, operational and/ or project risk, while assisting with emerging and existing risk analysis Assisting with compilation of regular reporting to the SCA Senior Management Team Undertaking reviews and/or walkthroughs of existing and new processes, evaluating the adequacy of controls and highlighting opportunities for improvements where appropriate. Undertaking peer review of claim files Documenting business processes Assisting with the co-ordination of internal and external audits across the SCA Tracking of audit findings and recommendations and supporting business in their successful implementation Assisting with the review, development, and implementation of SCA and/or NTMA Policies and procedures Monitoring and tracking key SCA Risk and Control Indicators. Assisting with the review and updates to the SCA Business Continuity Plan, where appropriate Assisting with the management and maintenance of the SCA Quality Management System ISO 9001 accreditation and SCA QMS Governance documentation. Assisting on SCA Projects from a Risk, Compliance & Business Process perspective. Skills Good understanding of controls Excellent written and verbal communication skills Strong attention to detail Strong analytical skills Excellent project management skills Ability to work well as part of a team and on an individual basis Ability to work well under pressure and within tight deadlines Proficiency in the use of Microsoft Office products. Knowledge Third level degree An Accountancy, Risk or Compliance qualification or working towards same Knowledge of ISO 9001:2015 Foundation Stage would be beneficial At least 4 years risk or audit experience in the financial services sector or related business experience. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee's re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position. Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities. 
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
Required/minimum qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
Additional or preferred qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
Join Microsoft as an **AI Business Process Digital Solution Area Specialist.** In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions.
Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
+ Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
+ Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
+ Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
+ Orchestrate business value + technical solution demos to align with the customers' desired business outcomes and solution requirements.
+ Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
+ Actively and regularly engage in sales community calls/channels and share learnings and best practices.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience
+ OR equivalent experience
+ Full proficiency in French and English (both written and verbal)
+ German (Level C1 or higher) would be an advantage
**For Austria Only:** The salary for this role is starting from EURO 79,700 per annum depending on experience
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
Job Purpose - In this role you will be the AI Business Process Finance & Supply Chain Solution Engineer (SE) for the enterprise segment for your assigned workload and a member of the sales team that consists of AI Business Process Specialist (SSP), Customer Success Unit (CSU), partners and engineering.
As an **AI Business Process Finance & Supply Chain Solution Engineer (SE)** , you will lead AI transformation engagements with ERP domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) like CIO, CTO, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and compete discussions to secure technical decisions.
Your responsibilities include orchestrating and executing POCs, envision workshops, whiteboarding sessions, and conducting technical demonstrations to showcase the business value of D365 F&SC, Copilot Studio, and LOB AI Agents offerings. You will proactively collaborate with partners early in the sales cycle.
You will be part of a dedicated sales community supported by Account teams, Marketing, Engineering, and Customer Success teams that enable you to drive enterprise-wide adoption of D365 solutions. You will secure competitive wins against key competitors by showcasing Microsoft's unique differentiation, One Microsoft narrative, supporting migration and replacement technical plans, and addressing technical blockers related to Copilot and AI Agents compliance, privacy, and security concerns.
As a Solution Engineer, you will collaborate with SI partners early in the sales cycle to scale technical engagements-such as demos, whiteboarding sessions, and POCs-supporting customers effectively. You will be responsible for increasing D365 F&SC revenue by generating new pipeline creation, increased deal velocity and competitive share capture by supporting SSP in addressing technical proof needs.
 Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
**Responsibilities**
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
- Owns the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions. 
- Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents. 
- Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools, with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners. 
- Showcases Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors. - Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
- Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers). 
- Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.  
**Qualifications**
**Required Qualifications (RQs)**
+ Spanish Language Proficiency Mandatory + Portuguese as a plus
+ Experience in technical pre-sales or technical consulting experience
+ ORBachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ ORMaster's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ OR equivalent experience
**Preferred Qualifications (PQs)**
+ Experince in technical pre-sales, technical consulting, or technology delivery, or related experience
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology  
+ Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members. 
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities
+ Experiencewith cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Deep Understanding of Sales and Service Dynamics 365 solutions like Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio 
+ Certification in relevant technologies or disciplines (e.g., D365, Power Platform)
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
**Job Purpose** - In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME&C DACH segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR Master's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR equivalent experience
+ Deep understanding of Sales and Service Dynamics 365 solutions such as Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 Line-of-Business AI Agents, and Low Code offerings like Copilot Studio
+ Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 portfolio, as well as awareness of competitors and related ecosystems
+ Fluent in German AND English.
**Additional Qualifications**
+ Expert knowledge and proven experience selling into one or more industries such as Financial Services, Manufacturing, Healthcare, Retail, or Government
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._

Join us as we shape the future of healthcare through innovation, integrity, and excellence. We are seeking an experienced leader to take on the role of Senior Director, Global Development Quality Management (GVP). This pivotal position offers the opportunity to drive strategy, lead quality initiatives, and collaborate globally to ensure compliance and excellence in drug development and pharmacovigilance practices. As a member of the GDQGO Leadership Team, you will play an integral role in advancing our mission while fostering innovation, quality, and collaboration across global functions. A Typical Day: In this role, you will: Lead the GDQM (GVP) sub-function, providing strategic direction and operational oversight. Ensure proactive, risk-based approaches to quality and compliance within Regeneron's Quality Management System (QMS). Collaborate with cross-functional teams to support Good Pharmacovigilance Practice (GVP), Good Clinical Practice (GCP), and Medical and Regulatory Affairs. Oversee timely issue escalation, risk management activities, and inspection readiness. Manage team resources, including hiring strategies, onboarding, and performance reviews. Represent the GDQGO sub-function during regulatory inspections and cross-functional forums. Drive process improvement initiatives and champion innovation to enhance quality objectives. This Role May Be For You If you: Are a strategic thinker with expert knowledge in GVP Quality and local affiliate QMS oversight. Have a proven ability to lead cross-functional teams and build strong stakeholder relationships. Thrive in a collaborative environment and are skilled at balancing strategic vision with operational execution. Are adept at identifying risks and embedding proactive quality management approaches. Possess exceptional communication skills and can effectively deliver key messages to executive leadership and cross-functional teams. Excel at managing resources, fostering team growth, and driving large-scale quality initiatives. To Be Considered: We are looking for candidates with: Extensive experience in quality management, particularly in GVP, GCP, and regulatory affairs. A strong track record of leadership in global functions and cross-functional collaboration. Expertise in risk-based quality management and inspection readiness strategies. A passion for driving innovation and process improvement in quality systems. Preferred qualifications include familiarity with Regeneron's global PV system and experience representing quality functions during regulatory inspections. Why Join Us? At Regeneron, we believe in the power of collaboration, innovation, and a commitment to excellence. As the Head of Global Development Quality Management (GVP), you will have the opportunity to make a meaningful impact on our mission to bring life-changing medicines to patients worldwide. Join us and be part of a team that exemplifies quality, integrity, and leadership in every interaction. Does this sound like you? Apply now to take your first step towards living the Regeneron Way. We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U. positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again. We deliver our clients' visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection, and Technical Support Services (TSS). At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential. Scope of the Role: The Quality Management System Lead is responsible for continuously refining and optimizing operational procedures and controls within our Quality Management Systems. This includes, but is not limited to, systems related to Quality, Environmental, and Health & Safety, ensuring effective integration and alignment with broader Group functions and management systems. The role requires a strong understanding of how large, multi-disciplinary construction and engineering organisations operate-particularly the interface between field operations and support functions. Experience with a variety of client management systems and the ability to learn from other sectors will be key to driving the transformation and performance improvements we seek. This position plays a critical role in fostering a culture of learning, collaboration, and knowledge sharing. The successful candidate will be a strong team leader who motivates and empowers individuals and teams to embrace change and continuous improvement. Regular travel to operational sites across the division and in multiple geographies is required to support implementation, engagement, compliance monitoring, auditing and alignment with local and regional quality requirements. Key Responsibilities of the Role: Quality Management System (QMS) "Architecture" Oversight: Design, implement, and maintain a robust and compliant Quality Management System (QMS) tailored to industry standards such ISO 9001, ISO 45001, ISO 14001 and 50001 to fit the business needs. Ensure all quality documentation is controlled and audit-ready, conduct regular QMS reviews. Annual Management Review Support: Assist in preparing and participating in the annual management review with all stakeholders by compiling quality data, audit results, and improvement actions; support presentation development; document outcomes and follow up on agreed actions. Cross-Functional Regulatory Alignment: Collaborate with Group functions to ensure seamless integration and alignment of country-specific quality requirements, including Building Control regulations in Ireland, the Building Safety Act in the UK, and other EU national quality standards, ensuring compliance and consistency across all regions. Mercury Quality Cycle: Assist the implementation, monitoring, and continuous improvement of the Mercury Quality Cycle by integrating its principles into daily operations, aligning it with the QMS, training staff on its application, tracking performance against Mercury benchmarks, and using feedback loops to refine processes and ensure quality excellence. Digital Tools & Technology Utilisation: Leverage digital tools and platforms to enhance quality management processes, including QMS software, statistical analysis tools, cloud-based collaboration tools; implement automation where feasible to streamline data collection, reporting, and compliance tracking. Data Analysis & Reporting: Participate the development and monitor key quality performance indicators (KPIs) such as defect/snag rates, "Right First Time", and "Cost of poor quality", use statistical tools (e.g., SPC, Pareto analysis, control charts) to analyse trends, prepare detailed quality reports for senior leadership, and maintain visual dashboards in Power Bi to communicate performance across the organisation. Internal & External Audits: Plan, schedule, and execute comprehensive internal audits, coordinate third-party and regulatory audits, manage audit findings and non-conformities, and ensure timely implementation and verification of corrective actions to maintain compliance and certification status. Supply Chain Quality Management: Develop and enforce supplier quality requirements, conduct supplier audits, collaborate with procurement and engineering to qualify and monitor suppliers, manage supplier non-conformances through structured corrective action processes, and drive continuous improvement in supplier performance. Nonconformance Management: Identify, document, and manage product and process nonconformances across all operational areas; lead investigations to determine root causes; coordinate containment actions to minimize impact; initiate and track corrective actions; maintain a nonconformance log; analyse trends to identify recurring issues; and report findings to leadership with recommendations for systemic improvements. Root Cause Analysis & CAPA Management: Lead structured root cause investigations using tools such as 5 Whys, manage the full lifecycle of corrective and preventive actions (CAPA), maintain a centralised CAPA tracking system, and ensure effectiveness verification and closure of actions to prevent recurrence of quality issues. Lessons Learned Management: Maintain a structured process for capturing, documenting, and sharing lessons learned from quality incidents, audits, project feedback and improvement initiatives across the department and wider organisation; facilitate regular reviews to ensure lessons are integrated into SOPs, training, and preventive strategies; and promote a culture of knowledge sharing and continuous learning. Continuous Improvement & Innovation: Lead Lean, Six Sigma, and other initiatives to improve process efficiency and reduce waste, facilitate workshops such as value stream mapping and process mapping, benchmark industry best practices, integrate innovative quality tools and technologies and promote employee engagement in continuous improvement activities. Training & Development: Develop and deliver comprehensive quality training programs for Quality staff and cross-functional teams, ensure all employees are trained and competent in relevant SOPs and standards, maintain training records and matrices, and evaluate training effectiveness through audits and performance assessments. Knowledge Sharing: Contribute quality-related insights, best practices, and lessons learned to the Group Knowledge Hub to support organisational learning, cross-functional collaboration, and continuous improvement across regions. Quality Risk Management: Conduct comprehensive QEHS risk assessments for new projects, processes, and supply chain using applicable tools and risk matrices, develop and implement mitigation plans and control strategies, participate in design and process reviews to embed quality early in development, and monitor emerging risks and incidents to ensure proactive management. Customer Quality Interface: Act as the primary liaison for customer quality concerns, manage complaint investigations and formal responses, track and analyse customer satisfaction metrics, participate in customer audits and quality reviews, and implement initiatives to improve customer experience and trust in product quality. Essential Criteria for the Role: Min 2 years in a senior Q/ EHS role in a large construction or engineering business and / or 8-10 + years' experience in Data Centres or petrochemical and / or within a multinational manufacturing or Pharma/Advanced Tech environment. Minimum Diploma or Degree in Engineering, equivalent to BSc, in Construction / engineering background / Quality Management systems and auditing / Occupational EH&S. Experience in Microsoft packages, knowledge of Digital Platforms such as BIM 360, ACC, Procore, Aconex and other Common Data Environment software. ISO 9001:2015 Lead Auditor. :Key Competencies High levels of Professionalism and Ethics in all undertakings, interactions and behaviours. Have a real passion for continuous improvement, applied learning, early adaptor and have a curious and innovative mindset. Strong teamwork, listening and negotiating skills. Excellent stakeholder management and collaboration skills. Negotiation, presenting and Influencing skills, Train the Trainer skillset. High ability to develop, read and interpret QMS documents such Plans, Procedures (SOPs), Inspection and Test Plans and others. Desirable Criteria Desirable to be a chartered member of CQI, IEI, CIOB or other construction related institute or in the process of achieving that level. Six Sigma Green or higher Belt. PMP (Project Management Professional) certificate by PMI. Mercury is an equal opportunities employer .

Lean Manufacturing & Production Supervisor ? County Cavan ? Packaging Manufacturer Overview Are you a hands-on leader with a passion for lean manufacturing and continuous improvement? A well-established packaging manufacturer in County Cavan is seeking a Lean Manufacturing & Production Supervisor to join their team. This is a pivotal role that blends day-to-day production oversight with strategic lean initiatives, offering the opportunity to make a real impact on operational performance and team development. Responsibilities Lead daily production operations to meet output, quality, and safety targets. Champion Lean Manufacturing principles across the plant. Drive continuous improvement through Kaizen, 5S, and Value Stream Mapping. Monitor and report on KPIs including efficiency, downtime, and quality. Collaborate with maintenance, quality, and logistics teams. Mentor and train staff in lean tools and best practices. Support SOP development and contribute to capital projects and upgrades. Criteria Proven experience in a supervisory or team lead role within manufacturing. Strong working knowledge of Lean Manufacturing tools and techniques. Excellent leadership, communication, and problem-solving skills. Ability to inspire and develop high-performing teams. Experience in production planning and performance tracking. A technical or engineering qualification is a plus, but not essential. Reward Competitive salary and benefits package. A key role in shaping the future of production operations. Ongoing professional development in lean and leadership. A collaborative, innovative, and forward-thinking work culture. Ready to Lead Change? If you're driven by efficiency, passionate about people, and ready to take the next step in your manufacturing career, we want to hear from you. Apply now to be part of a company that values innovation, teamwork, and continuous improvement. At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details. Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see Skills: Production Supervisor Manufacturing Engineer Lean Manufacturing