188 Software Maintenance jobs in Ireland

SAP Application Support

Limerick, Munster Verizon

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When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Job Description: We are seeking a dedicated and experienced Engr III - SAP Application Support Analyst with a strong focus on Materials Management (MM) to join our dynamic Business Systems and Intelligence (BSAI) team. In this role, you will be crucial in ensuring the stability, performance, and continuous improvement of our SAP ECC or S/4HANA environments and their integrated systems. You will play a vital role in troubleshooting complex issues, supporting critical business processes, and contributing to the evolution of our enterprise systems. What you'll be doing. Provide expert-level production support for SAP ECC or S/4HANA, with a primary focus on Materials Management (MM) modules. Investigate, analyze, and resolve complex application defects and incidents reported by business users or identified through monitoring, ensuring timely resolution within defined SLAs. Perform comprehensive root cause analysis for recurring issues and collaborate with functional teams, technical developers, and Basis teams to implement sustainable solutions. Support key integration points between SAP and other critical business systems, including 3PL (Third-Party Logistics) systems, Ariba, external platforms like Mirakl, and various upstream/downstream applications. Assist with the testing and validation of system enhancements, upgrades, patches, and disaster recovery activities to ensure system integrity and business continuity. Develop and maintain documentation for support processes, troubleshooting guides, and system configurations. Collaborate closely with Technical Project Management (TPM) teams to understand new project designs, ensure error handling is robust, and facilitate smooth post-hypercare transitions to steady-state support. Participate in on-call rotations or provide after-hours support for critical production outages, system slowdowns, and urgent incident resolution. What we're looking for. You're a proactive problem-solver with a strong understanding of SAP landscapes, particularly within Materials Management, and a passion for ensuring seamless business operations. You thrive in a fast-paced environment and are adept at collaborating with cross-functional teams. You will need to have: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience. Solid hands-on experience in SAP Application Support for either SAP ECC or S/4HANA environments, with demonstrated expertise in the Materials Management (MM) module. Proven experience in troubleshooting, defect resolution, and root cause analysis in a complex SAP landscape. Solid understanding of key SAP MM functionalities, as well as their integration with other modules such as Sales & Distribution (SD) and Finance (FI/CO). Experience with SAP integration technologies (e.g., IDocs, APIs) and troubleshooting integration failures. Strong analytical skills with the ability to translate business requirements into technical solutions. Excellent communication (written and verbal) and interpersonal skills, with the ability to explain complex technical issues to non-technical stakeholders. Ability to work effectively both independently and as part of a global team, coordinating with diverse stakeholders across different time zones. Experience with defect tracking and change management tools (e.g., Jira, ServiceNow). Even better if you have: Familiarity with supply chain processes, inventory management, and 3PL integrations in a telecommunications context. Experience with Ariba or other Source-to-Pay processes. Prior experience in a multinational company. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.
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Application Support Analyst

Limerick, Munster Verizon

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When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing. We're excited to announce an incredible opportunity for a passionate professional to join us in the Verizon Ireland Global Supply Chain, Sourcing and Sustainability group. You will contribute efforts on operational support for the organization and clear application issues and working in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will also work with end-users to answer questions and help resolve first-level issues on application support matters as well as partnering with our Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and/or interfaces. Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability. Identifying, owning and resolving application fallout errors and driving resolutions to gaps in application functionality. Testing functionality on fixes, enhancements or new releases prior to end-user acceptance. Creating documentation related to upcoming functionality releases. Creating and delivering training to end users. What we are looking for: You'll need to have: A degree in Business Information Systems, Technology or a related discipline. Even better if you have: Related co-op or internship experience, with proven project and work experience. Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or similar Enterprise Software systems. Working knowledge or proficiency in SQL. Experience in troubleshooting and analyzing issues. Strong organisational skills. Experience using Google G-Suite Applications and Microsoft Office Applications. Experience in system testing. Good team player, well organized and self-starter. Ability to work independently and within a team in a fast-paced environment. Strong interpersonal communication skills with ability to multitask Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.
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IT Business Application Support

Dublin, Leinster CBRE

Posted 27 days ago

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IT Business Application Support
Job ID
228600
Posted
16-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Dublin - Dublin - Ireland
**Purpose** **of** **Job**
We are seeking an Intermediate IT Business Application Support specialist to join our dynamic team. In this intermediate-level role, you will provide hands-on support and enhancements for critical business applications, with a particular focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI), Safety Culture systems (e.g., iAuditor, safety tracking tools), and other enterprise systems. You will be responsible for building, customising, and extending applications that enhance and streamline business processes.
You will work closely with stakeholders across departments to ensure applications are functioning efficiently, troubleshoot user issues, maintain data integrity, and assist in developing low-code/no-code solutions that improve business operations.
The ideal candidate will have extensive experience in designing and developing solutions using the Microsoft Power Platform, with a strong focus on Canvas Apps, Dataverse, Sharepoint, Power Automate and PowerBi.
**Responsibilities** **include:**
**Provide day-to-day support for users of Power Platform solutions (Power Apps, Power Automate, Power BI), Safety Culture platforms, and other key business applications.**
+ Troubleshoot application issues, manage incident tickets, and ensure timely resolution.
+ Collaborate with business unit teams to gather requirements, improve workflows, and enhance user experience.
+ Maintain documentation, user guides, and training materials for supported applications.
+ Deliver training for system use to onsite staff, new hire training, and any continuing training for all staff on site.
+ Design, develop, implement and maintain Power Platform solutions utilising Model-Driven Apps, Canvas Apps, Dataverse, Sharepoint Power Bi, Power Automate workflows and related tools.
+ Collaborate with stakeholders to understand requirements and translate lean designs into technical solutions.
+ Ensure solutions are scalable, secure, accessible, and aligned with best practices using Power Platform.
+ Monitor system performance, identify areas of improvement, and assist in implementing optimisations.
+ Work with IT and vendors to resolve application-related issues and coordinate integration with other systems.
+ Engage with team members and stakeholders in a professional, consultative, and proactive manner.
**Qualifications** **and** **Experience:**
**Required:**
+ 2-4 years of experience in a business application support or systems analyst role.
+ 2+ years' experience with Power Platform
+ Solid experience with Microsoft Power Platform (especially Power Apps, Power Bi and Power Automate).
+ Familiarity with Safety Culture tools (e.g., iAuditor, safety incident reporting tools, or similar platforms).
+ Understanding of IT service management practices (e.g., ticketing systems, incident/change/problem management).
+ Strong analytical and troubleshooting skills.
+ Ability to communicate effectively with both technical and non-technical stakeholders.
+ Able to work efficiently in a fast-paced, high through-put work environment.
+ Excellent Customer Service skills.
+ Accountability and ownership for assigned tasks.
+ Strong work ethic, with the ability to work alone, as well as in a team environment.
+ Strong attention to detail while still being able to complete work within set timelines.
+ Strong desire to learn and excel as an individual and team member.
+ Polished and professional communication via phone, email and IM.
**Preferred:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ Power Platform Certification
+ Experience with database queries (e.g., SQL) and other Microsoft 365 tools.
+ Exposure to other enterprise business systems.
+ Knowledge of business process mapping or workflow automation.
+ Strong understanding of Critical Environments works and the logistical requirements to support that work.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Senior Manager Application Support

Limerick, Munster Verizon

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When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing. As a Senior Manager for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon . Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives. This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon's Global Supply Chain, Sourcing and Sustainability organization. What we're looking for. You'll need to have: Bachelor's degree or relevant work experience Relevant work experience within a similar role Experience in Supply Chain, Sourcing and/or Sustainability operations Experience with process design, reviews and improvement strategies Experience with direct people management, including leadership of diverse global teams Proven experience building deep relationships and driving strong collaboration Even better if you have one or more of the following: Master's degree Strong executive presence, with proactive sense of ownership and a keen eye to look ahead, plan and execute Proven experience in leading complex projects by bringing together the right perspectives, identifying roadblocks and integrating feedback from clients and team members Excellent organizational, interpersonal, communication, negotiation, and operations skills Experience in supporting SAP tool suites (S4 HANA, Ariba, IBP, MDG) Experience using Google G-Suite Applications and Microsoft Office Applications Ability to meet deadlines and manage multiple projects with frequent interruptions Proven ability to lead and motivate others If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.
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Application Delivery and Support Associate

Dublin, Leinster CBRE

Posted 8 days ago

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Application Delivery and Support Associate
Job ID
233190
Posted
11-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology, Facilities Management
Location(s)
Amsterdam '- Noord-Holland - Netherlands, Berlin - Berlin - Germany, Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Dublin - Dublin - Ireland, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Madrid - Cundinamarca - Colombia, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland, Newquay - England - United Kingdom of Great Britain and Northern Ireland, Paris - Ile-de-France - France, Rome '- Lazio - Italy, Southampton - England - United Kingdom of Great Britain and Northern Ireland, Vienna - Wien - Austria
**About the Role:**
As a CBRE Application Delivery and Support Associate, you will provide first-line support of business applications to internal and external end users.
This includes support for users, integrations and implementations as well as development support such as product documentation, product testing, report creation and managing business requirements.
**What You'll Do**
_External (User) Support_ :
+ Log and track basic problems and work tickets.
+ Monitor progress made on timely user request resolution.
+ Gather and review data to identify and solve complex problems that arise with little or no precedent.
_Internal (Dev) Support:_
+ Work across Teams to support configurations and Integrations.
+ Work within Project management deadlines to collect, map and load vital system configurations and data elements for application delivery and transitions.
+ Perform system acceptance testing, user training, and application documentation.
+ Work in coordination with development team to manage change control and new feature rollouts.
_Training / Communication:_
+ Conduct Initial Training and refresher training for external and internal user groups
+ Supply information to Stakeholders regarding the tech applications and related business processes.
+ Work with communications teams to market features, rollouts and business processes as required.
_Adoption / Compliance:_
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
+ Conduct regular reviews with user base to gather feedback and respond to doubts and concerns concerning product usage.
+ Work with Core Team to manage compliance requirements around system users.
**What You'll Need:**
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts across technology including database management, Application design, API Integration and user acceptance testing.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Advanced organizational skills with an inquisitive mindset and a keen attention to detail.
+ Excellent communication skills
+ Experience with SmartSheet and Workflow / RPA systems a Plus.
+ Experience in the Life Sciences / Lab Services field a Plus.
+ Coding Experience a Plus.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Software Engineer

Dublin, Leinster Microsoft Corporation

Posted 4 days ago

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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience Platform (CXP) team's mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth, mindset and empowerment are central to who we are and how we work.
The Azure CXP PRIMO organization within Azure CXP is responsible for building great products to enable Customer Success at scale. This Software Engineer I position is targeted for someone who is: thrilled about online services, cloud computing, and user experience, loves to work in an agile development team, embraces and solves new technological challenges, deeply passionate about building effective software and continuously improving the development process, independent thinker and working collaboratively in a team environment. As part of this role, you will collaborate closely with multiple teams to deliver key customer solutions and the technology to support them.
You will have ample opportunities to participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, and development, all the way through successful service rollout and Live Site support.
Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ With guidance, learns to create and implement extensible code for a product, service, or feature reusing code as applicable.
+ Works with appropriate stakeholders to determine user requirements for a feature.
+ Collaborates with experienced engineers and mentors to translate ideas from research and design into production-grade systems.
+ Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.
+ Contribute to the continuous improvement of the team's processes, practices, and culture.
+ Learn and adopt new technologies and frameworks as needed.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Computer Science or related technical field with experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
+ You must be legally authorized to work in Ireland to be eligible for this role. (Legally authorised = Has citizenship or has been granted a valid visa or work permit).
**Preferred Qualifications**
+ Bachelor's Degree in Computer Science or related technical field and experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR Master's Degree in Computer Science or related technical field and experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ Experience or working knowledge of JavaScript/Node.js/React or another similar web stack.
+ Proficient with high quality Software design, development experience with effective problem solving, and debugging skills.
+ Experience in working on big data pipelines such as Cosmos, Kusto, Azure Data Factory, etc. or similar technologies would be a plus.
+ Experience in working with Azure Dev Ops and SQL or similar technologies would be a plus.
**Other Qualifications**
**Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
#PRIMOjobs
#CXPjobs
#AzCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Software Engineer

Dublin, Leinster Reperio Human Capital Ltd

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Looking for experienced Software Developers with exposure in the networking or Telco space to join this well-established communications company. You will be focusing on developing code within a specialised networking team within the telco sector. Working in collaboration with other development teams to ensure that all the code and work runs smoothly together for the customer base. This role will see you working in a close team with some very experienced engineers at the head with a good possibility for career growth as the company grows. Requirements: 4+ years of working in a networking development environment Good C++ experience Experience working with networking technologies such as TCP/IP, Shell scripting and Multithreading Previous experience working in tight-knit teams Experience with C code is also advantageous Benefits: Hybrid Working Healthcare Pension Bonus L&D opportunities Get in touch with Daniel Brown at Reperio Human Capital to find out more Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: C++ Networking Multithreading TCP/IP Modern C++ Benefits: Work From Home
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Product Support Team (General Application)

Dublin, Leinster Autodesk

Posted 4 days ago

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Job Description

**Job Requisition ID #**
21WD52563
NOTE: This is NOT an open position. Please submit your CV here for future consideration.
**WHO IS AUTODESK?**
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform how things are made, and in doing so, we've also transformed what can be made. A car's performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories.
Today our solutions span countless industries empowering innovators everywhere. But we're restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today. At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all.
**WHO IS THE PRODUCT SUPPORT ORGANIZATION?**
Global Product Support (GPS) is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise). We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments.
GPS is part of our Customer Success organization and our 2000+ person Worldwide Field Operations division.
**WHAT DO WE LOOK FOR?**
We look for individuals that will support us in two main roles: Technical Support Specialist and Designated Support Specialist. Technical Support Specialists are in charge of resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base. On the other hand, Designated Support Specialists are the trusted advisors to a portfolio Named Accounts. Working together with an account team, they build the relationship with our key customers to help them reach their desired outcomes.
Some of the software skills we look for include (but are not limited to):
+ Revit
+ BIM 360
+ Civil 3D
+ Navisworks
+ Inventor
+ Vault
+ Flame
+ Maya
+ 3DS Max
Additionally, we highly value the following soft skills and languages:
+ Problem-solving
+ Relationship-building
+ Self-driven
+ German
+ French
+ Italian
+ Spanish
**WHAT'S NEXT?**
If you would like to be considered for future opportunities in the Product Support Organization, please submit your CV here. Please keep in mind that this is not an open position - we highly recommend first browsing our open vacancies and submitting your application here only if you cannot find a currently open position that matches your skills. We will contact you if and when a position in Product Support Organization opens that is a match with your skills and experience.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**
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Software Engineer/Architect

Galway, Connacht Cisco

Posted 1 day ago

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Software Engineer/Architect
Apply ( Location:London, United Kingdom
+ Alternate LocationDublin,Ireland; Galway, Ireland; Lisbon, Portugal; Porto, Portugal; Krakow, Poland
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1446969
**Meet the Team:**
Global Demo Engineering is the world-class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customers, providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device, and in any location. The dCloud Platform is a force that not only improves people's experiences but also drives business.
**Your Impact:**
The Engineering Architect will oversee the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance of software solutions that support demo automation and related platforms. In this role, you will collaborate closely with the product owner and content developers as key stakeholders to understand their needs and ensure the software solutions effectively address them. You will take full ownership of the development process, ensuring compliance with dCloud's best practices and standards. Additionally, you will manage the development support process, which includes reporting, handling escalations, and facilitating communication. As the first point of contact for escalations, you will promptly notify and coordinate with the appropriate engineers to resolve issues efficiently.
**Primary Function**
**Software Engineer Architect**
The candidate must be skilled and demonstrate proficiency in software development focused on architecture design. Deliverables will include development, delivery, and education for the team and organization within this area. Delivery and demonstration opportunities will be both internal and some customer-facing to help drive Cisco sales.
**Project Management 10%**
Identify and prioritize all project-related tasks. Ability to organize, strategize, and communicate project goals, objectives, and tasks at all levels of the organization. The Engineering Architect will be responsible for effectively reporting status on all projects.
**Engineering 50%**
Design, develop, document, and maintain a large variety of content, mainly but not limited to demo automation. This will require meeting with content developers, extracting requirements, and helping to create designs conducive to content objectives. Engineers will be responsible for creating and maintaining a library that can be utilized by internal and other developers. Engineers will draft, test, and troubleshoot their work and automation solutions. Provide schematics as required of design concepts aiding in the build and troubleshooting of customer demonstrations.
**Platform Design 20%**
Properly document and plan all projects prior to entering the build phase. The candidate must be well-versed in the use of standard design templates and tools (Git, Visio, PowerPoint, MS Project). The candidate will be required to justify all designs in front of a working peer group.
**Minimum Qualifications:**
+ Bachelor's degree in computer science, engineering, or a related discipline
+ 7+ years' experience in a software engineering role or environment
+ Experience developing and deploying scalable solutions (distributed systems) in both on-premise and public cloud environments
+ Proficiency in Go and Python; Java, Kotlin and/or JavaScript
+ Experience working with Kubernetes, Containers, and Helm
**Preferred Qualifications:**
+ Experience building Infrastructure as Code (IaC) using Terraform or equivalent tools
+ Hands-on experience with version control (Git) and CI/CD pipelines (GitHub Actions, ArgoCD) to automate builds, tests, and deployments across enterprise environments
+ Hands-on experience with AWS; GCP and/or Azure is a strong plus
+ Excellent communication and presentation skills with the ability to present to both business and technical audiences with brevity and clarity
+ Experience with vSphere or other virtual computing solutions (Nutanix, etc.) as well as virtual storage.
**Why Cisco**
#WeAreCisco, where each person is unique, but together we bring our talents to work as a team and make a difference, powering an inclusive future for all.
We accept digital transformation and help our customers implement change in their digital businesses. While some may see us as "old" (36 years strong) and primarily a hardware company, we're also a software company, a security company, and we even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do-you can't put us in a box!
But "Digital Transformation" is more than just a buzzword to us. It's a culture that fosters innovation, creativity, and yes, even failure (as long as we learn from it).
Every day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is at our core). We take accountability, bold steps, and take diversity to heart. Because without diversity of thought and a commitment to equality for all, there's no moving forward.
So, if you have colorful hair? We don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world-changing ideas? Be you, with us!
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.

Software Engineer/Architect

Dublin, Leinster Cisco

Posted 1 day ago

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Job Description

Software Engineer/Architect
Apply ( Location:London, United Kingdom
+ Alternate LocationDublin,Ireland; Galway, Ireland; Lisbon, Portugal; Porto, Portugal; Krakow, Poland
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1446969
**Meet the Team:**
Global Demo Engineering is the world-class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customers, providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device, and in any location. The dCloud Platform is a force that not only improves people's experiences but also drives business.
**Your Impact:**
The Engineering Architect will oversee the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance of software solutions that support demo automation and related platforms. In this role, you will collaborate closely with the product owner and content developers as key stakeholders to understand their needs and ensure the software solutions effectively address them. You will take full ownership of the development process, ensuring compliance with dCloud's best practices and standards. Additionally, you will manage the development support process, which includes reporting, handling escalations, and facilitating communication. As the first point of contact for escalations, you will promptly notify and coordinate with the appropriate engineers to resolve issues efficiently.
**Primary Function**
**Software Engineer Architect**
The candidate must be skilled and demonstrate proficiency in software development focused on architecture design. Deliverables will include development, delivery, and education for the team and organization within this area. Delivery and demonstration opportunities will be both internal and some customer-facing to help drive Cisco sales.
**Project Management 10%**
Identify and prioritize all project-related tasks. Ability to organize, strategize, and communicate project goals, objectives, and tasks at all levels of the organization. The Engineering Architect will be responsible for effectively reporting status on all projects.
**Engineering 50%**
Design, develop, document, and maintain a large variety of content, mainly but not limited to demo automation. This will require meeting with content developers, extracting requirements, and helping to create designs conducive to content objectives. Engineers will be responsible for creating and maintaining a library that can be utilized by internal and other developers. Engineers will draft, test, and troubleshoot their work and automation solutions. Provide schematics as required of design concepts aiding in the build and troubleshooting of customer demonstrations.
**Platform Design 20%**
Properly document and plan all projects prior to entering the build phase. The candidate must be well-versed in the use of standard design templates and tools (Git, Visio, PowerPoint, MS Project). The candidate will be required to justify all designs in front of a working peer group.
**Minimum Qualifications:**
+ Bachelor's degree in computer science, engineering, or a related discipline
+ 7+ years' experience in a software engineering role or environment
+ Experience developing and deploying scalable solutions (distributed systems) in both on-premise and public cloud environments
+ Proficiency in Go and Python; Java, Kotlin and/or JavaScript
+ Experience working with Kubernetes, Containers, and Helm
**Preferred Qualifications:**
+ Experience building Infrastructure as Code (IaC) using Terraform or equivalent tools
+ Hands-on experience with version control (Git) and CI/CD pipelines (GitHub Actions, ArgoCD) to automate builds, tests, and deployments across enterprise environments
+ Hands-on experience with AWS; GCP and/or Azure is a strong plus
+ Excellent communication and presentation skills with the ability to present to both business and technical audiences with brevity and clarity
+ Experience with vSphere or other virtual computing solutions (Nutanix, etc.) as well as virtual storage.
**Why Cisco**
#WeAreCisco, where each person is unique, but together we bring our talents to work as a team and make a difference, powering an inclusive future for all.
We accept digital transformation and help our customers implement change in their digital businesses. While some may see us as "old" (36 years strong) and primarily a hardware company, we're also a software company, a security company, and we even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do-you can't put us in a box!
But "Digital Transformation" is more than just a buzzword to us. It's a culture that fosters innovation, creativity, and yes, even failure (as long as we learn from it).
Every day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is at our core). We take accountability, bold steps, and take diversity to heart. Because without diversity of thought and a commitment to equality for all, there's no moving forward.
So, if you have colorful hair? We don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world-changing ideas? Be you, with us!
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
This advertiser has chosen not to accept applicants from your region.
 

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