12 Software Product Manager jobs in Ireland

**Job Description Summary**
Are you ready to make a significant impact in the world of Pharmaceutical Diagnostics (PDx). Join our dynamic IT team as a Quality Technical Product Manager!
In this pivotal role, you will collaborate closely with our Quality colleagues to shape strategic digitization priorities, develop a robust portfolio of investments, and create compelling business cases. Your expertise will be crucial in crafting detailed business requirements for approved investments and overseeing the delivery of key projects and products, including LIMS, Chromatography systems, Environmental Monitoring system, Quality Management system. This role ensures that all Quality IT systems are compliant with regulatory guidelines and drive continuous improvement in Quality processes.
You will help implement technology solutions in a cost-effective way by determining the requirements of a project or program, in alignment with strategic roadmap that helps achieve business objectives.
**Job Description**
**Responsibilities**
+ Implement, and maintain IT systems and software for the Quality department to ensure compliance with regulatory standards (e.g., FDA, EMA, ICH).
+ Manage the investigation and resolution of IT-related issues, including system non-conformances and deviations. Lead investigation and troubleshooting on critical Lab application issues, and coordinate with different teams to get desired results.
+ Adept at requirements gathering & analysis through leading business process review sessions and stakeholder interviews.
+ Translate unstructured or ambiguous requests into actionable requirements through problem decomposition and planning.
+ Ability to map As-Is process based on inputs from business SME's and help establish the future process state
+ Prioritize continuously in accordance with the understanding and validation of customer problems and needs.
+ Stay updated with industry trends and regulatory changes to ensure compliance and best practices.
+ Lead the implementation of new IT technologies and methodologies to enhance QC efficiency and accuracy.
+ Own the short-term product roadmap and its integration into a larger application or strategic roadmap.
+ Strong written and verbal communication skills.
+ Function as communication hub for business to collate requirements and coordinate & drive deliverables.
+ Demonstrates strong analytical and creative problem solving and prioritisation skills
+ Demonstrate practical experience in Business Analysis methodologies to run meetings & stand-ups, relevant project documentation, and change controls to collaborate with all stakeholders.
**Qualifications and Requirements**
+ A Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) or equivalent
+ Strong relevant professional experience in working in the Pharma or IT Industry including experience in the Digital Lab domain
+ Technical experience with Quality platforms such as, but not limited to - LIMS (Lab Information Management System), Chromatography systems (Chromeleon, Empower) , Environmental Monitoring, Quality Management systems is Mandatory.
+ Expert understanding of analysis & design and system architecture concepts.
+ Expert knowledge of CSV lifecycle with understanding of GxP (GLP/GCP/GMP), 21CFR Part 11, EU Annex 11.
+ Ability to execute in a technical environment and willingness to engage and understand technical solutions, challenges and issues.
+ Expert understanding of the Lab business processes, drug development experience an advantage
+ Ability to break down problems, build requirements for development tasks in an agile manner.
**Desired Characteristics:**
+ Experience with Cloud technologies, Java, JavaScript, JBoss, SQL, Windows Server, Citrix, Integrations
+ Experience working in remote / global teams.
+ Entrepreneurial mindset - champions new technology, predicts trends, and identifies new opportunities based on trends. Ability to make technology choices based on experience and willingness to take calculated risks and experiment with newer technologies.
+ Ability to develop partnership with stakeholders and develop an inclusive & collaborative environment.
+ Ability to effectively present portfolio, project plans, technical roadmaps, risks and recommendations to senior business leaders
+ Certifications such as CSBA, CBAP, or PMP
**Leadership:**
+ Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
+ Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
+ Understands when change is needed. Participates in technical strategy planning.
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
**Behaviors**
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
**Total Rewards**
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-BG1
#LI-onsite
**Additional Information**
**Relocation Assistance Provided:** No

The Senior Solution Engineer - Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
**Responsibilities:**
+ Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
+ Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
+ Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
+ Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
+ Support system change processes from requirements through implementation and provide input based on analysis of information·   
+ Code scripts as needed to support the business and development of requirements.   
+ Consult with business clients to understand and assess system functional specifications to meet organizational goals
+ Gathering of specifications and creation and management of artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.
+ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
+ Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
+ Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Signfiicant relevant experience
+ Strong technical background with experience in software development, engineering, or related fields.
+ Track record of Agile Scrum Experience
+ Proficiency in using Jira and Confluence
+ Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
+ Proven interpersonal, diplomatic, management and prioritization skills
+ Experience in banking domain or financial services.
+ Proven experience of creating system, process and/or data flows using industry tools.
+ Consistently demonstrate clear and concise written and verbal communication
+ Proven ability to manage multiple activities and build/develop working relationships
+ Proven self-motivation to take initiative and master new tasks quickly
+ Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
+ Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
+ Committed to a customer-first approach.
+ Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others' benefit
+ Experience of working in different project methodologies (including Waterfall and Agile) is preferred
+ Ability to work with remote teams and remote management
+ Some project management experience would be an advantage
**Education:**
+ Bachelor's degree/University degree or equivalent experience
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management-Technical
Manager, Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalisation and metallisation of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritise the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All About You
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organisational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Product Manager - Technical
Senior Product Manager - Technical, Open Banking
Location: Gdańsk, Poland or Dublin, Ireland
Overview
Mastercard Open Banking is looking for a Senior Product Manager - Technical (PM-T) to join our growing team. In this role, you will be a critical bridge between Product Managers, Architects, Engineering Leads and business stakeholders, ensuring our technical requirements align with Mastercard's high standards. You will work with Connect, the frontend component of our Open Banking Payment and Data applications and help drive creative solutions in pursuit of a world beyond cash.
You will leverage your technical analysis skills to translate complex business requirements into actionable development tasks. You will also facilitate scrum ceremonies, cultivate a positive team culture, and manage multiple product stakeholders without formal authority - ensuring we prioritize effectively and deliver maximum impact.
Responsibilities
- Technical & Business Alignment: collaborate with Product Managers and engineering teams to develop and clarify technical requirements, ensuring alignment with Mastercard's technology standards.
- Lead Frontend Initiatives: oversee Connect, the customer-facing frontend of Open Banking Payment and Data applications, guiding feature design and development.
- Creative Problem Solving: employ innovative strategies and techniques to address challenges and seize product opportunities.
- Cross-Functional Collaboration: act as a liaison between development teams and business stakeholders, clearly articulating technical considerations and product needs in both directions.
- Influence & Prioritization: manage multiple stakeholder demands and handle tough conversations constructively to define what to build - and when.
- Culture & Team Building: foster a positive, safe environment, encouraging accountability, ownership, and transparent communication within and around the engineering team.
- Agile Facilitation: lead planning, stand-ups, retrospectives, and other scrum ceremonies, working within a SAFe-like framework to keep development on track.
- Technical Assessment: collaborate with engineers on software designs, identify and prioritize cross-application enhancements, and anticipate knock-on impacts of new features.
- Continuous Improvement: drive ongoing improvements in product processes, tools and culture, aligning with Mastercard's global best practices.
All About You
- Experience:
o 5+ years in a similar role (e.g., product, program, or service management with a technical emphasis).
o Demonstrated track record of coordinating customer activities alongside product development roadmaps.
o Familiarity with facilitating technical and non-technical workshops, trainings or problem-solving sessions.
- Collaboration & Ownership:
o High-energy, detail-oriented, and proactive, able to work independently and juggle competing demands.
o Strong sense of initiative, self-motivation, and willingness to learn new skills and adapt to challenges.
o Exceptional communication skills (verbal and written) with strong relationship-building and organizational abilities.
o Proven ability to manage time effectively, produce regular status reports, and handle stakeholder needs in a fast-paced environment.
- Technical Aptitude:
o Ability to translate complex technical details into clear, concise requirements for engineering teams.
o Bonus: technical or engineering background.
- Leadership & Influence:
o Adept at managing multiple stakeholders and influencing without direct authority.
o Bonus: experience with both startups and large corporations, SAFe, as well as prior exposure to Open Banking, finance, or data management.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, everyone working for or on behalf of Mastercard is expected to:
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Technical Business Analyst to support our Cloud Platform team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you!

The Opportunity:

As a Technical Business Analyst, you will be reporting to the PMG Technology Production Support Team Lead to provide business/product support for investment operations. You will work with Portfolio Accounting, Custodian Data Reconciliation, Portfolio Implementation, Portfolio Engineering and Security Operations teams for daily operations. You will be responsible for understanding the business requirements, identifying process improvements, and designing and implementing solutions. You will have a unique opportunity to contribute to our product development.

The Day-to-Day:

• Collaborate closely with all Portfolio Management group which includes Portfolio Accounting, Portfolio Analytics, Security operations, Portfolio Implementation, Portfolio engineering, Traders and Trading operations Teams to ensure system is performing as expected
• Monitor production platforms for start of day readiness and general system health
• Effectively foster dialogue and communication between internal business customers, Technology Teams, and our application vendors
• Provide operational and incident support for your assigned applications and modules
• Perform root cause analysis on production incidents and propose solutions to prevent recurrence
• Define user stories and acceptance criteria based on business requirements
• Define business, functional and technical systems requirements accompanied with solution detail, diagrams
• Participate in the software development lifecycle
• Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination
• Provide business recommendations based on critical analysis
• Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates

Your Qualifications:

• 5+ years of experience working as a Business Analyst or as a Product Manager supporting business critical applications as part of a Wealth or Investment Management Technology team
• Hands-on experience in Portfolio management platforms (Portfolio Accounting, Order Generation, Performance and reporting, Market Security)
• Working knowledge of Portfolio management concepts (Positions, Trades, Securities)
• Showcase proactive ownership mindset
• Ability to analyze various situations and develop creative solutions
• Bachelor's degree or equivalent combination of education and experience required

Why Fisher Investments Ireland:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that Fisher Investments and Fisher Investments Ireland align with our clients’ priorities by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental healthcare and dental plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 11 paid holidays
• Enhanced maternity pay package with 26 weeks’ top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company pension contribution of your base pay and an additional company match of up to 5% of base pay
• Monthly gym subsidy of up to €50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practices ongoing training, educational support and employee appreciation events
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. 

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS IRELAND IS AN EQUAL OPPORTUNITY EMPLOYER

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
Overview
Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service.
A key enabler of these products is the Credential Directory infrastructure and APIs within Mastercard Checkout Services. Issuers worldwide are leveraging this infrastructure to automatically enroll their cardholders in Click to Pay, enhancing the guest checkout experience and making Click to Pay a core benefit on all their issued cards.
The ideal candidate will join the Mastercard Checkout Services Product Team and play a key role in expanding our Credentials Directory strategy across issuers, regions, and various other checkout experiences beyond Click to Pay.
Role
In this role, the candidate will:
- Identify features and capabilities to expand Credentials Directory strategy across Mastercard,
- Create product requirements and work with cross functional teams across Mastercard including engineering and architecture to deliver the product in the market
- In partnership with Marketing and GTM teams, develop compelling product narratives, value propositions and demonstration.
- Ensure commercialization readiness by working closely with Legal, Privacy and Compliance teams across different regions to define contractual and legal obligations that need to be met to launch the product.
- Serve as a subject matter expert on the product, offering support to internal and external customers with communication and training on product new features and enhancements.
- Effectively maintain and manage Product backlog and prioritize them for commercialization.
- Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
- Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You
The ideal candidate for this position must posses:
- Strong product management and product development experience
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to audiences of varied technical ability
- Strong cross-functional collaboration skills and the ability to influence stakeholders at all levels across multiple geographies
- Familiarity and prior experience collaborating with Issuers, merchants, payment service providers, and payment gateways are beneficial assets.
- Executive presence and ability to communicate with C-Suite and senior management at ease
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Senior Product Manager - Time and Pay, One View & Pro WFM Suite
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
Position Overview:
We are seeking a dynamic and experienced Senior Product Manager to lead the development and management of our Global Time and Pay solutions within the UKG suite, as well as oversee product infrastructure within our Pro WFM Suite. This role is pivotal in driving product strategy, execution, and innovation to deliver exceptional value to our customers. You will lead a team of Product Managers, coaching and developing them to identify, design, deliver, and optimize solutions for products used by millions of global employees each month.
Key Responsibilities:
Product Strategy and Vision:
Develop and articulate a clear product vision and strategy for Global Time and Pay solutions and Pro WFM Suite.
Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
Collaborate with stakeholders to align product goals with business objectives.
Identify opportunities for partnership to enhance suite capabilities.
Product Development and Management:
Define strategy and collaborate with senior sales roles to ensure alignment with Go-to-Market strategy.
Lead cross-functional teams in the design, development, and launch of new features and enhancements with a specific focus on Time/Workforce Management (WFM) and Payroll.
Domain expertise in WFM and Payroll is highly advantageous.
Prioritize product backlog and manage the product roadmap to ensure timely delivery of high-impact solutions.
Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
Team Leadership and Development:
Coach and build out a team of Product Managers to optimize processes and maximize performance.
Balance between coaching and contributing as a product lead for cross-functional development teams.
Foster team collaboration, continuous improvement, and represent the voice of the customer.
Customer Engagement and Advocacy:
Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
Serve as the voice of the customer within the organization, advocating for their needs and ensuring product alignment.
Develop and maintain strong relationships with key customers and partners.
Attend and present at UKG customer and industry events.
Collaboration and Communication:
Work closely with engineering, design, marketing, sales, and support teams to ensure cohesive product development and delivery.
Communicate product vision, strategy, and updates effectively to internal and external stakeholders.
Facilitate workshops, presentations, and training sessions to promote product understanding and adoption.
Align to suite-wide strategy for Time and Pay to ensure cohesive experiences for customers.
Qualifications:
Bachelor's degree in Business, Computer Science, or a related field; MBA or advanced degree preferred.
Proven experience (5+ years) in product management, preferably within HR, payroll, or workforce management solutions.
Previous experience leading product management team with a track record of developing and coaching employees.
Strong understanding of Time and Pay processes and technologies.
Previous experience in a domestic suite of Time and Pay products is an advantage.
Excellent communication, leadership, and collaboration skills.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management
Overview
The Payment Gateway Front-End and Experience Team is looking for a Product Manager to help drive our Data and Reporting domain.
The ideal candidate is a creative and technical individual with a passion for data, innovation and problem solving.
The role is for a level 7 product manager who will work across functional teams such as Engineering, Regional Product, UX, Data experts to deliver truly differentiated solutions. The role is positioned to support in driving new ideas forward by combining creative thought leadership, innovation and best practices.
Role
The successful candidate's primary responsibilities will be to:
Support and elaborate the data and reporting vision and strategy.
Own the product lifecycle for our data products, from ideation and requirements definition to release and iterative improvement.
Lead key activities to support roadmap execution, linking it to a quantifiable product scorecard, monitoring and optimizing performance.
Actively engage in innovation initiatives, data resources and capability assessment with a futuristic lens.
Assess, design and prioritize product features, coordinating with leadership, Engineering and business on work status
Provide oversight and product engagement for market testing, release and rollout.
Bring the customer perspective to life in a way that has impact and drives change.
Champion a data-driven culture and push for new frameworks and protocols for data.
Adapt product enhancements continuously to customers needs, market trends and competitive opportunities.
Work with the domain leadership on the data vision, roadmap and
All About You
Proven experience in the data environment, applied to payments, or related roles, preferably in a large enterprise.
Experience in designing data product, including data architecture, data user experiences and data implementation.
Be proficient in the best practices of data governance and data management theories, practices, methods and principles.
Strong focus on delivering customer value and building customer relationships
Be a successful team player with experience in developing and utilizing data for user experiences, including self-serving ones.
Have an innovative mindset using data for machine learning/AI ops and new user experiences in a data-driven culture.
Proven track record of collaborating effectively in cross-functional teams to deliver exceptional repeatable solutions/products and features
Demonstrate drive for result and a desire to succeed, follow through commitments and push self and others to deliver exceptional results
Desire to grow in product management disciplines
Skills & experience
Previous experience in a data product solutions environment (reporting, analytics, Data Science, AI, etc.)
Agile product management, particularly with analytical products and/or business intelligence solutions
Knowledge and skills in product management tools and best practices
Great organizational skills, capable of managing multiple priorities and competing tasks efficiently
Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Role:
As the Senior Director of Product Management at One View, you will spearhead the strategic vision and execution of UKG's One View Product and play a pivotal role in driving our product innovation strategy forward. This role requires a balance of high-level strategic thinking, people leadership, and hands-on execution. You will be responsible for ensuring that our One View product delivers seamless, user-centric experiences that align with our broader business objectives and customer needs.
This is a high-impact leadership role where you will be responsible for defining the future of our One View Product, enhancing performance, features, and global compliance, ensuring UKG continues to provide world-class, reliable solutions to millions of users.
Key Responsibilities:
Strategic Leadership & Vision:
+ Develop and execute the strategic vision and roadmap for the One View platform, ensuring alignment with UKG's overall product strategy and business goals.
+ Working with the broader suite Product team to ensure that our strategy and execution align to the suite vision.
+ Lead cross-functional collaboration with engineering, Cloud, UX, and business teams to deliver a unified and compelling user experience.
+ Advocate for and drive the adoption of innovative technologies and practices that enhance the One View platform's capabilities and user satisfaction.
+ Identifying new revenue streams and growing the product offering
Execution & Product Development:
+ Own the full product lifecycle for One View-from research and ideation to launch and continuous improvement.
+ Define KPIs and success metrics to measure the platform's impact on user engagement, satisfaction, and operational efficiency.
+ Collaborate with engineering leadership to prioritize development efforts and manage technical debt effectively.
+ Work closely with our Customer Experience Teams to ensure the platform is delivering for both internal and external stakeholders.
+ Leverage AI to ensure we are constantly looking at how we revolutionize the complex world of global payroll.
Customer & Market Focus:
+ Engage with customers, internal stakeholders, and industry leaders to understand evolving needs and challenges related to integrated platform solutions.
+ Formulate competitive differentiation strategies to ensure One View continues to revolutionize the complex world of global payroll.
+ Evangelize the benefits and improvements of One View across the company, ensuring alignment with business and customer needs.
+ Working in collaboration with the Customer experience teams to run formal feedback forums and build advocacy for the Product
Cross-Functional Collaboration & Leadership:
+ Lead and mentor a high-performing team of product managers and UX professionals, fostering a culture of innovation, collaboration, and ownership.
+ Partner closely with engineering, managed services, and other business units to ensure One View's success aligns with UKG's strategic objectives.
+ Influence executive leadership on the One View strategy, ensuring alignment with overall corporate goals.
+ Working with the broader product teams to work on suite level initiatives to deliver meaningful outcomes for customers.
Qualifications & Experience:
Required:
+ 10-15+ years of product management experience in a technology-driven organization, with a proven track record of leading and mentoring teams.
+ Strong understanding of integrated platform solutions and user experience design principles.
+ Experience in enterprise SaaS and a deep understanding of HCM or related industries.
+ Experience working in high-availability and compliance-driven environments.
+ Analytical, metrics-driven thinker with a user-centred, data-driven approach to product development and decision-making.
+ Excellent leadership, stakeholder management, and communication skills, with the ability to influence across all levels of the organization.
Preferred:
+ Experience in leading SaaS product management organizations and a deep understanding of the HCM industry.
+ Proven track record of entering new spaces and rapidly building expertise.
+ Background in change management and a demonstrated growth mindset.
Why Join UKG?
+ Be at the forefront of transforming how businesses manage their human capital through innovative platform solutions.
+ Lead a high-impact initiative within a customer-focused and innovative environment.
+ Collaborate with some of the best minds in the industry, driving real impact for businesses worldwide.
+ Competitive compensation, equity opportunities, comprehensive benefits, and a culture that truly values work-life balance.
Ready to shape the future of integrated platform solutions at UKG? Apply today!
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.