60 Solution Engineer jobs in Ireland

The Senior Solution Engineer - Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
• Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
• Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information·
• Code scripts as needed to support the business and development of requirements.
• Consult with business clients to understand and assess system functional specifications to meet organizational goals
• Gathering of specifications and creation and management of artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Significant relevant experience
• Strong technical background with experience in software development, engineering, or related fields.
• Track record of Agile Scrum Experience
• Proficiency in using Jira and Confluence
• Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, diplomatic, management and prioritization skills
• Experience in banking domain or financial services.
• Proven experience of creating system, process and/or data flows using industry tools.
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
• Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
• Committed to a customer-first approach.
• Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others' benefit

Additional Job Description

• Experience of working in different project methodologies (including Waterfall and Agile) is preferred
• Ability to work with remote teams and remote management
• Some project management experience would be an advantage

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

The Senior Solution Engineer - Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
• Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
• Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information·
• Code scripts as needed to support the business and development of requirements.
• Consult with business clients to understand and assess system functional specifications to meet organizational goals
• Gathering of specifications and creation and management of artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Signfiicant relevant experience
• Strong technical background with experience in software development, engineering, or related fields.
• Track record of Agile Scrum Experience
• Proficiency in using Jira and Confluence
• Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, diplomatic, management and prioritization skills
• Experience in banking domain or financial services.
• Proven experience of creating system, process and/or data flows using industry tools.
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
• Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
• Committed to a customer-first approach.
• Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others' benefit
• Experience of working in different project methodologies (including Waterfall and Agile) is preferred
• Ability to work with remote teams and remote management
• Some project management experience would be an advantage

Education:

• Bachelor's degree/University degree or equivalent experience

Job Family Group:
Technology

Job Family:
Applications Development

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

Job Description
Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Digital Cloud & AI Solution Engineer – Innovative AI Applications for mid-market customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we're leading the way in Agentic AI development where AI agents streamline development and operations. As an Apps Solution Engineer, you'll help customers adopt these innovations to boost productivity, drive innovation, and become AI-native.

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As an Innovative AI Application Digital Solution Engineer (DSE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft's AI-powered stack across every stage of the development lifecycle. You'll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Cloud & AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you'll help customers modernize their applications and realize the full value of Microsoft's AI platform, all while enjoying flexible work opportunities.

As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you'll help customers modernize their applications leveraging AI and realize the full value of Microsoft's platform.

This Opportunity Will Allow You To

• Accelerate your career growth by leading impactful engagements that help customers modernize their applications and adopt AI-powered solutions across the development lifecycle.
• Deepen your technical proficiency through hands-on architecture design, proof of concepts, and real-world development scenarios using Microsoft's AI and application platform.
• Develop strategic influence by guiding customers through secure, scalable application design and shaping key technical decisions that drive innovation.
• Strengthen your collaboration skills by working closely with engineering teams, platform specialists, and customer developers to deliver successful outcomes.
• Build future-ready capabilities through continuous learning, certifications, and exposure to Microsoft's evolving AI, cloud-native, and responsible AI technologies.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
• Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft's developer tools and cloud platforms.
• Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions
• Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
• Maintain deep proficiency in AI Foundry & App architecture (Agentic AI framework, Semantic Kernel, Foundry SDK, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven, Python, Java or .NET).
• Maintain and grow proficiency in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring).
• Represent Microsoft through thought leadership in developer communities and customer forums

Qualifications
Required Qualifications (RQs)

• 5+ years technical pre-sales or technical consulting experience
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience
• OR equivalent experience
• Proficient on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET)
• Proficient for AI & ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.)
• Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.

Preferred Qualifications (PQs)

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
• OR equivalent experience
• 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
• Proficient on Agentic framework, AI Management & Security (e.g., Gen AI Ops, Sentinel, Responsible AI, orchestrator, monitoring)
• Skilled with 1 or more frameworks, tools, languages (e.g., GitHub, Copilot Studio, VS Code, Jupyter, PyCharm, , Python, Java, C#, C++, AI Assisted Dev Tools)
• Preferred additional language: Finnish

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Ready to democratize AI transformation of work in the German Mittelstand?

Join a passionate, cross-country team driving innovation with customers and partners across Germany, Spain, and Ireland. As part of our AI Workforce team for SME&C DACH, you'll help organizations unlock productivity and collaboration through cutting-edge solutions—empowering people and businesses to thrive in the age of AI.

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Digital Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for Small, Medium, and Enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. This includes Secure AI Productivity scenarios, which are a top priority for SME&C Corporate, especially in regulated and compliance-sensitive customer environments. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents.
• Own technical win strategy for qualified opportunities and document close/consumption plans in MSX.
• Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption.
• Remove technical blockers and support competitive deals by highlighting Microsoft's differentiation.
• Maintain 100% deal hygiene and partner attach for all qualified opportunities.
• Achieve L200 consultative and L400 technical certifications and share deal insights quarterly.

Required:

German language fluency.

Consultative Selling level 200.

Technical Intensity for Copilot and Modern Work level 400.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Solution Engineer and Technical Product Owner is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Drive the technical vision and execution of a product, focusing on the technical aspects of product development and working closely with engineering teams
• Understand and translate business requirements into technical specifications, ensuring that the product aligns with both user needs and technical feasibility.
• Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower-level analysts
• Work in technical development process, working closely with engineering, design, and other technical teams to ensure successful product delivery
• Code scripts as needed to support the business and development of requirements.
• Gathering of requirements and creation and management of Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements
• Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
• Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Strong technical background with experience in software development, engineering, or related fields.
• Proven analytical, data analysis, organization and presentation skills
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Knowledge of applicable business systems and industry standards
• Knowledge of Waterfall and Agile project methodologies is preferred
• Proficiency in using Jira and Confluence is preferred
• Demonstrated ability to manage a diverse project portfolio
• Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Education:

• Bachelor's degree/University degree or equivalent experience

Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection.

As a Solution Engineer at SoSafe, you will be at the forefront of our customer engagements, driving product demonstrations, proof of concept, technical consultations, and solution design. Your mission is to guide prospective customers toward adopting SoSafe's cybersecurity awareness platform by delivering impactful, tailored demonstrations that showcase its business value.

You will work closely with Sales, Marketing, and Product teams to ensure our solutions align with market needs and customer expectations.

Location: Germany (remote or hybrid), Milan (remote), Madrid (remote or hybrid), Ireland (remote), UK (remote)

Here's how you'll make a difference:

• Partner with the sales team to demonstrate the business and technical value of SoSafe's cybersecurity awareness platform, aligning it with customer needs.
• Drive technical discovery sessions, identifying customer problems and ensuring a tailored approach to demonstrating SoSafe's solutions.
• Deliver compelling, outcome-driven demos that highlight key features, such as behavioral-driven security awareness training, risk analytics, and phishing simulation impact.
• Provide guidance on technical integrations, including Single Sign-On (SSO) via SAML/OAuth, Entra ID (SCIM) user provisioning, Learning Management System (LMS) content integrations (SCORM/xAPI), and API-based reporting/data exports to security dashboards (SIEMs).
• Advise customers on best practices for implementing phishing simulations and human risk assessments to maximize security awareness program effectiveness.
• Assist proof-of-concept (POC) evaluations and pilot implementations, addressing customer security, compliance, and scalability concerns.
• Address security questionnaires and RFPs, collaborating with internal teams to ensure accurate and competitive feedback.
• Work closely with Product, Marketing, and Customer Success teams to provide market feedback, contribute to technical enablement, and refine demo narratives.
• Establish yourself as a trusted cybersecurity advisor, helping organizations reduce human risk and strengthen their security culture through effective awareness programs.

What makes you a great fit:

• Drive for cybersecurity, SaaS, and helping businesses enhance security awareness
• Strong presentation and communication skills
• Fluency in English, Italian, and Spanish (spoken and written) is required.
• Experience in presales, sales engineering, or technical consulting
• Technical familiarity with security awareness training platforms, SaaS architecture, and integrations
• Previous experience in a fast-paced, high-growth environment

What we offer*

• Work/Life balance: Flexible hours, 33 vacation days
• Wellbeing and financial support: Access to Open Up, corporate discounts
• Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
• And the list goes on: Tech equipment, referral bonuses
• Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.

About Us

At SoSafe, we're on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence.

Backed by leading VCs like Highland Europe and Global Founders Capital, we're rapidly expanding across the globe. We're looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you

Dublin, Ireland

• 1 more location

Date posted

Oct 01, 2025

Job number

Work site

2 days / week in-office

Travel

0-25%

Role type

Individual Contributor

Profession

Digital Sales and Solutions

Discipline

Digital Solution Engineering

Employment type

Full-Time

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Solution Engineer in the AI Business Solutions – Copilot team, you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.

• Relevant experience in technical pre-sales, solution architecture, or consulting roles.
• Proficiency in delivering demos, pilots, and technical presentations for Microsoft 365 Copilot and related AI solutions.
• Ability to independently manage technical aspects of customer engagements and document technical close plans.
• L200 consultative and L400 technical certifications (or equivalent experience).

• Familiarity with partner co-sell motions and CRM tools like MSX.

• Significant technical pre-sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND strong technical pre-sales or technical consulting experience
• OR Master's Degree in Computer Science, Information Technology, or related field AND strong technical pre-sales or technical consulting experience
• OR equivalent experience

• Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents.
• Own technical win strategy for qualified opportunities and document close/consumption plans in MSX.
• Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption.
• Remove technical blockers and support competitive deals by highlighting Microsoft's differentiation.
• Maintain 100% deal hygiene and partner attach for all qualified opportunities.
• Achieve L200 consultative and L400 technical certifications and share deal insights quarterly.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



Industry leading healthcare



Educational resources



Discounts on products and services



Savings and investments



Maternity and paternity leave



Generous time away



Giving programs



Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

In this role you will be the AI Business Process Sales & Service Solution Engineer (SE) for your assigned territories and a member of the sales team that consists of AI Business Process Specialist (SSP) and Solution Engineers (SE) to support a number of SME&C UKI customers.

As a Solution Engineer specialising in AI Business Process transformation for Sales & Service you will lead strategic engagements with deep Customer Engagement domain expertise. Your mission is to drive the technical win by partnering closely with AI Business Process Sales Specialists (SSPs), building trusted relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT leaders.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Technical Strategy & Customer Engagement

• Own the technical win strategy and support SSPs in securing customer commitment.

• Lead product proficiency, roadmap alignment, and competitive positioning conversations.

• Build credibility with senior stakeholders to influence technical decisions.

• Sales Execution & Technical Enablement

• Orchestrate and deliver Proof of Concepts (POCs), envisioning workshops, whiteboarding sessions, and demos.

• Showcase the business value of D365 Customer Engagement, Copilot Studio, and Line-of-Business AI Agents.

• Address technical blockers including compliance, privacy, and security concerns related to Copilot and AI Agents.

• Partner Collaboration

• Engage Systems Integrator (SI) partners early in the sales cycle to scale technical engagements.

• Co-deliver demos, workshops, and POCs with partners to accelerate customer success.

• Cross-Team Collaboration

• Work within a dedicated sales community supported by Account Teams, Marketing, Engineering, and Customer Success.

• Drive enterprise-wide adoption of D365 solutions through joint planning and execution.

• Competitive Differentiation

• Secure wins against key competitors by articulating Microsoft's unique value proposition and One Microsoft narrative.

• Support migration and replacement strategies with robust technical plans.

• Pipeline Acceleration

• Increase D365 Sales & Service revenue by contributing to new pipeline, accelerating deal velocity, and capturing competitive share.

• Support SSPs in addressing technical proof needs to move deals forward.

Qualifications
Required Qualifications:

• Extensive technical pre-sales or technical consulting experience.

• OR Bachelor's or Master's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience.

• OR equivalent experience.

Preferred Qualifications- Extensive technical pre-sales, technical consulting, or technology delivery, or related experience.

• Solution pre-sales for business applications and/or SaaS-based company or similar technology
• Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
• Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.

• Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

• Deep Understanding Dynamics 365 solutions like Sales, Service, Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio.

• Certification in relevant technologies or disciplines (e.g., D365, Power Platform, Copilot Studio).

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category

Sales

Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

About The Role
Calling all innovators and problem solvers

As a Solutions Consultant (aka Presales Consultant, Solutions Engineer, or Sales Engineer), you'll be the visionary who transforms customer experiences.

Your Missions

• Own the solutions: Lead the charge throughout the sales cycle, guiding prospects towards game-changing results.
• Be the change agent: Share your expertise and inspire customers with unique point of views that can transform their business.
• Build a winning team: Collaborate closely with colleagues, fostering a culture of innovation and support.
• Empower your sales team: Partner with sales to create irresistible solutions that meet and exceed customer needs.
• Set the vision: Translate complex business goals into actionable recommendations that drive real change.
• Be a trusted advisor: Build strong relationships with customers, guiding them on their journey to success.

Responsibilities
If you're passionate about technology, thrive in a fast-paced environment, and love making a difference, join us and help shape the future of customer experienceResponsibilities:

• Innovate: Collaborate with high-performing teams to design solutions that directly address client needs.
• Lead: Guide the entire solution cycle, ensuring seamless delivery and exceeding expectations.
• Inspire: Become a Salesforce expert, showcasing its incredible value to decision-makers at all levels
• Partner: Build strong relationships with customers and partners, presenting compelling solutions that drive success.
• Excel: Take initiative, demonstrate self-motivation, and consistently deliver results. And build a track record in a performance driven environment and in a context of clear indicators and regular check ins.
• Envision: Leverage your experience to develop a unique perspective on Salesforce's powerful solutions.

Qualifications

• Must have fluency in French language
• 3-5 years minimum working in pre-sales environments
• Excellent communication skills: You can clearly articulate complex ideas and engage diverse audiences.
• Proven problem-solving ability: You have a track record of finding creative solutions to unique business challenges.
• A passion for technology: You're curious about the latest trends and eager to learn new things.
• Strong interpersonal skills: You can build rapport with clients and colleagues from all walks of life.
• Adaptability: You're comfortable working in a dynamic team environment and able to travel occasionally.
• Bonus points if you have: Experience in solution engineering, consulting, delivery, or training
• A computer-science degree or equivalent

We value diverse experiences and welcome applicants from all backgrounds. If you're excited about the opportunity to make a real impact, we encourage you to apply

Why Work At Salesforce
We offer competitive compensation, a comprehensive health benefits package, opportunities for career advancement, a dynamic work environment, and a prime location in our brand new Salesforce Tower in Dublin - our EMEA hub to build your career. Not to mention, access to medical advice, financial security programs, education reimbursements, family-first policies, community involvement initiatives, wellness programs, relocation assistance, and much much more

Diversity & Inclusion:
At Salesforce, we believe in equality and diversity, making us stronger as a company and community. We're committed to fostering an inclusive environment where everyone thrives.

Ready to embark on an exciting journey with us? Apply now and become part of the team driving business innovation

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.