44 Strategic Operations jobs in Ireland

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
Medtronic
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Our Purpose
This Strategic Sourcing Specialist will be located at Medtronic's Mervue Galway manufacturing site and will be one of the sourcing liaisons with site operations, planning, quality and finance organisations in the resolution of supply related issues.

Come for a job, stay for a career
Medtronic is seeking candidates who will meet our customer expectations by striving without reserve for the highest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and acting.

In this role, you will participate in operations sourcing strategic activities, especially those involving product life cycle and supplier management including but not limited to product/part phase in-phase, last time buy/strategic and excess & obsolete processes, local sourcing related initiatives, supplier delivery performance and inventory management. You will also support commodity management in pricing, terms & conditions, and quality agreements with key strategic suppliers.

A Day in The Life Of:

• Maintain and promote strong relationships with suppliers, Supplier Quality Engineering, Manufacturing, Planning, Finance, Quality, Commodity Management, and any other internal customers.
• Provides project management and sourcing expertise to cross-functional, cross-divisional commodity teams.
• Facilitates these teams in the development and execution of long-term strategies that will optimise Medtronic's position in terms of quality, cycle/response time, technology, risk, and total cost.
• Use problem solving techniques/methodologies to identify supplier delivery root cause and achieve resolution of production continuity events.
• Mitigates risk, leverages technology and purchase power, improves processes and systems, and reduces overall cost of ownership and acquisition.
• Daily stand up at site production and tier meetings. Attend other staff meetings as required.
• Performs special projects as assigned including but not limited to: Lifecycle Management, supports material cost reduction initiatives (Price Point Variance).
• Cash Flow Initiatives: Support the Last time buy/Strategic and excess & obsolete process and follow-up scrap disposition at sites and monitor.

Key Skills & Experience

• Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• Requires a minimum Level 8 degree in Business Administration, Materials Management or a Supply Chain related field is preferred and minimum of 2 years of relevant experience.

Nice to have

• Experience in leading and influencing negotiations, project management, troubleshooting and problem-solving analysis, strategic thinking, and collaborative team building.
• Solid computer skills: i.e., SAP, Microsoft Outlook, Excel, Word, PowerPoint, and Project. Advanced Excel knowledge (VLOOKUP, pivot tables, formulas, macros, etc.).
• Knowledge of procurement/planning principles, regulations, theories, and processes.
• Understanding and experience with integrated manufacturing software systems.
• Understanding of industry terminology, processes, workflow, and materials.
• Exposure to supply chain, planning, purchasing, materials, and inventory control environment.

Medtronic Offer a Competitive Salary And Flexible Benefits Package
#IJ
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Purpose

This role is a key member of the Site Operational Excellence Group, reporting to the Senior Manager of Operational Excellence. The mandate of this group is to enable teams and business functions to improve operations and reduce waste by enhancing reliability and efficiency through the application of Continuous Improvement tools, techniques, and methodologies. The Operations Excellence Specialist will measure performance and identify opportunities to optimize and improve productivity. This role requires in-depth knowledge of continuous improvement tools, techniques, and methodologies, along with practical experience in applying them to improve the performance of processes, equipment, people, and systems. The Operations Excellence Specialist will engage with internal customers to support their efforts in solving complex problems and improving performance.

Responsibilities:

• Perform analysis and diagnostics to identify opportunities for improvement and make recommendations to leadership.
• Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies.
• Support the design and delivery of Lean/Six Sigma projects as part of a cross-functional team.
• Identify and justify project financial savings.
• Support teams assigned to implementing the recommendations.
• Design and facilitate workshops and Kaizen events.
• Drive achievement for own projects and projects they are supporting.
• Develop standards (labor/machine) and resource modeling.
• Train all levels of the organization on OE principles and methodologies through our OE Training Program.
• Coach and mentor Project Sponsors, Black Belts/Green Belts candidates on the proper use of tools, improvement processes, and deployment issues.
• Encourage an OE culture by influencing and empowering employees to identify opportunities to apply techniques and tools in everyday work activities.
• Facilitate the sharing of best practices and project successes across the organization.
• Facilitate communications and change management for key programs and projects.
• Act as the process owner for a lean practice, responsible for the deployment approach.
• Perform any other tasks/projects assigned by the manager.

Qualifications

• Bachelor's degree in Science or Engineering plus a minimum of 3-5 years of relevant experience.
• Experience in Project Management.
• Experience in manufacturing, technology, and supply chain, with experience in Drug Product manufacturing considered an advantage.
• Knowledge and understanding of manufacturing processes, cGMP, industry regulations, product development, and commercialization.
• In-depth knowledge of at least one structured problem-solving approach (e.g., A3, DMAIC, 8D, etc.).

Preferred Qualifications & Experience:

• Lean Six Sigma Green Belt or equivalent (nice to have)

Competencies / Skills:

• Exceptional data analysis skills, including acquisition and presentation of data. Proficiency in at least one of the following: Microsoft PowerQuery, Spotfire.
• Ability to successfully operate in a matrix or team environment with site, divisional, and corporate executive leadership.
• Ability to manage multiple responsibilities, priorities, and tasks with minimal direction.
• Excellent oral and written communication skills.
• Excellent interpersonal skills to drive change management and influence for improvement.
• Strong capabilities with Microsoft Office and Power Platform software – Power BI, Excel, PowerQuery, Project for the Web, PowerAutomate, as well as Word, PowerPoint, etc.
• Experience implementing Continuous Improvement methodologies such as Six Sigma, DMAIC, and/or Lean Manufacturing.
• Experience developing standards (labor/machine) and performing resource modeling.
• Financial acumen.
• Experience with regulated environments (i.e., cGMP, OSHA, EPA).
• Exceptional capacity to analyze facts and develop logical conclusions.
• Strong observational and listening skills – capable of quickly understanding the core elements of a new process.
• Excellent process mapping capabilities – capable of independently mapping a process and leading a team to map a process in a workshop event.
• Digital skills – comfortable acting as a power user and early adopter of multiple digital tools to promote use within the organization, and capable of identifying ways to deploy digital tools to improve personal productivity.
• Highly productive and value-oriented.

Who we are

About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team
The Technical Account Management, Support & Services (TAMSS) organization works directly with Stripe's most critical users to ensure they are successful and supported. TAMSS partners cross-functionally across Product, Engineering, Risk, and Go-To-Market (GTM) teams to deliver technical consultation, resolve complex issues, and drive success across Stripe's global platform.

The Strategic Programs Lead, Operations & GTM sits within TAMSS and serves as a key driver of Stripe's readiness and execution for large-scale risk and regulatory initiatives. This role acts as the connective tissue between internal risk and product teams, cross-functional partners, and the field organization, with the goal of delivering exceptional execution and proactive support for both users with and without a TAM Support Plan. This role will work across customer segments, with a global scope and hybrid internal and external engagement.

What you'll do

Responsibilities
Program Ownership and Execution

• Drive execution of user-facing work for regulatory programs, compliance requirements, and major risk initiatives impacting Stripe's largest users
• Define clear workstreams, outcomes, and timelines in partnership with cross-functional Risk Program Management and Product teams as well as our scaled Support Operations
• Own execution plans from end to end including cross-functional coordination, tracking, risk mitigation, and status reporting
• Build and maintain dashboards and tracking tools to ensure accountability and transparency across phases

Cross-Functional Leadership

• Serve as the primary GTM representative for risk-related initiatives across Risk Product, Engineering, Risk Operations, Legal, and Compliance
• Help translate regulatory and technical requirements into structured plans and user-facing guidance
• Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams and field stakeholders

User Segmentation and Resource Management

• Analyze impacted user populations to design differentiated segments that map to tailored plans for communication, training, execution, and enforcement
• Coordinate resource planning (e.g., surge staffing) to ensure quality and consistency across customer engagement regardless of resourcing model

Internal and User Enablement

• Deliver enablement for TAMs, Support Operations, CSMs, AEs, and other internal teams to ensure consistent understanding and execution
• Create training sessions, field guidance, and reference documentation to drive awareness and preparedness
• Partner with field teams to provide bespoke support for priority users requiring elevated guidance or remediation

Customer Engagement and Escalation Support

• Act as the primary point of contact for field teams during major regulatory events or product transitions with clarity, responsiveness, and accuracy
• Handle escalations and directly engage with user executives when required to explain timelines, decisions, and next steps

Process Standardization and Continuous Improvement

• Build and refine repeatable models for regulatory implementation, including templated communications, playbooks, and reporting standards
• Conduct retrospectives and synthesize learnings to continuously raise the bar on execution
• Contribute to a long-term operating model that reduces GTM friction and improves field alignment with Risk teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10+ years in program management, with a proven track record of leading large-scale strategic initiatives across global customer bases from planning through to execution
• Strong cross-functional leadership with experience aligning product, engineering, risk, and GTM teams toward shared goals
• Robust analytical skills with the ability to derive strategic insights from data as well as monitor progress, surface issues, and ensure high-quality execution
• Experience with tools for tracking and reporting progress such as dashboards, project trackers, or internal documentation platforms
• Exceptional written and verbal communication skills including the ability to interface with executive-level stakeholders

Preferred Qualifications

• Experience in fintech, financial services, payments, or regulated technology environments, with proven success in translating complex regulatory or technical concepts into practical action plans and user guidance
• Background in platforms, marketplaces, SaaS infrastructure, or global onboarding/risk requirements
• Experience designing enablement programs including webinars, field training, and reference guides
• Prior experience managing hybrid teams, including contractors or external surge staffing
• Familiarity with SQL and data analysis platforms such as Looker, Power BI, or Tableau
• Bachelor's degree or equivalent experience in a related field such as Business, Risk Management, or Information Systems

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is €110,400 - €165,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

This role sits at the heart of the EMEA President's Office and offers a unique opportunity to contribute directly to the strategic execution and operational rhythm of the region.

You will report into the Chief of Staff and act as a trusted execution partner to both her and the broader Office team. Your responsibilities will span both administrative tasks (approx. 25%) and business operations activities (approx. 75%). Some tasks will be recurring and structured, while others will be ad hoc and require agility and responsiveness.

We are looking for someone who brings a strong sense of rigor, organization, and reliability, and who can remain composed and focused in a fast-paced, high-pressure environment. You must be able to juggle shifting priorities, manage tight deadlines, and maintain a high standard of delivery and discretion at all times.

Success in this role requires a blend of operational discipline and situational flexibility, along with the ability to collaborate across multiple stakeholders while keeping execution on track.

Key Responsibilities:

• Operational Rhythm & Governance
• Set up core President's Office cadences, including weekly team meetings, leadership team forums, and other recurring operational rhythms in alignment with the Chief Of Staff.
• Maintain and continuously improve key collaboration tools (e.g. SharePoint, OneNote, trackers), ensuring information is organized, accessible, and flows effectively across stakeholders.
• Track actions, milestones, and deadlines across multiple workstreams, proactively escalating blockers to the Chief of Staff to maintain momentum and accountability.
• Act as a project manager, structuring workstreams, defining deliverables, and ensuring cross-functional alignment around timelines and outcomes.
• Serve as an operational enabler, supporting the execution of EMEA-level priorities and reinforcing connection points between central and regional teams.

• Support presentation development, including structuring executive-ready decks and briefing materials when required.

• Collaborate closely with the EA to the President for calendar management and event alignment with strong scrutiny on non-negotiable meetings in the calendar

• Bring structure and clarity to a high-volume, fast-moving environment, identifying gaps, organizing workflows, and helping the team operate with focus and precision.

Strategic Event Execution (Project management)

• Drive planning and coordination of major events: prep meetings cadence, post meeting follow ups… EMEA QBRs, SKO, Knowledge 25, Rise Together, President-led office visits, etc.
• Ensure seamless coordination of logistics, content preparation, stakeholder alignment, and follow-ups

Program Management & Reporting

• Support the Chief of Staff with ad-hoc strategic initiatives and internal communications
• Create and maintain President's Office documents, trackers, and insight dashboards

Qualifications

To be successful in this role you have:

Execution Discipline with a Strategic Lens

• You are structured, analytical, and deadline-driven. You know how to manage projects and programs with both a strategic understanding of the 'why' and a sharp eye for the 'how'. You are comfortable owning complex timelines, juggling milestones, and being uncompromising on accountability.

Proactivity & Ownership

• Once guided, you are able to take full ownership of a topic, break it down into actionable pillars, and establish a robust tracking system. You do not wait to be told what to do : you anticipate needs, flag risks early, and proactively seek clarity when required. You are comfortable operating independently in fast-paced, high-stakes environments.
• You are mindful of the reputation and brand of the executive office. You quickly grasp unspoken norms and understand what to do, and what to avoid, to protect and enhance the image of the office and its leaders.

Office-Ready Mindset

• You understand what it means to work in an executive office : it requires professionalism, agility, confidentiality, and a high bar for quality. You bring ambition, drive, and initiative, but also humility and a service mindset in supporting the broader leadership team.

Ideal Candidate Profile

• 3+ years of experience in business operations, project coordination, executive support, or strategic event planning (ideally within a fast-paced tech or SaaS environment)
• Global company mindset with a clear understanding of the C-level organization
• Positivity, curiosity and eager to learn without loosing the BIG PICTURE
• Highly organized with strong communication skills (both written and verbal)
• Experienced with collaboration tools (SharePoint, OneNote, Excel, PowerPoint, Smartsheet or similar)
• Fluent in English

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

We are seeking an
Operations Manager
who combines operational excellence with an understanding of business development and commercial growth. This role is ideal for someone who enjoys being at the centre of a company's operations—ensuring processes run smoothly, teams are aligned, and opportunities for growth are proactively supported.

Reporting to the CEO you will manage the day-to-day operational function of the business while working closely with leadership on initiatives that drive efficiency, scalability, and revenue growth. You will also provide hands-on support to business development activities such as pipeline tracking, proposal coordination, and client onboarding.

Requirements
Operational Management

• Manage daily operations and internal workflows to ensure efficiency and quality
• Oversee planning, budgets, and reporting against key KPIs
• Facilitate collaboration across departments to reduce silos and improve communication flow
• Implement process improvements to drive operational excellence across teams
• Support change management initiatives and help embed a culture of alignment, accountability, and shared success
• Coordinate with Finance on forecasting, invoicing, and cost control
• Maintain compliance with internal policies and supplier contracts
• Support the leadership team with data-driven insights, dashboards, and performance metrics
• Assist with RFPs, bids, and client proposals
• Provide insights and reporting on business performance and pipeline health
• Contribute to pricing models, commercial proposals, and client onboarding documentation
• Help identify operational or service delivery opportunities that can strengthen client relationships

People & Culture

• Collaborate cross-functionally to ensure alignment between operations, finance, and sales functions
• Support resource planning, hiring coordination, and internal communications
• Foster a culture of accountability, collaboration, and continuous improvement

Qualification
5+ years of experience in operations management, business management, or a related field.

• Proven exposure to or support of business development or sales operations functions
• Excellent problem solver with sound judgment and initiative.
• Strong analytical and organisational skills with experience managing multiple priorities
• Excellent communication and stakeholder management skills
• Financial acumen — comfortable with budgeting, forecasting, and performance reporting

You're a good fit if you:

• Care about the user and strive to deliver a great experience
• Have experience in a fast-scaling or technology-focused environment
• Have exposure to client contracts, RFPs, or bid management
• Have a background in operations for professional services, SaaS, or digital businesses
• Are commercially minded and proactive
• Are comfortable in both strategic planning and hands-on execution

About Head Hunter Inc.

Head Hunter Inc. helps growing companies scale faster and smarter by connecting them with world-class offshore talent at a fraction of traditional hiring costs. We specialize in building remote teams that allow businesses to reduce overheads, improve efficiency, and focus on growth.

As a fast-scaling recruitment platform, we are building the infrastructure to support high-volume outbound sales, global client acquisition, and seamless delivery of placements. We are now looking for a Business Operations Manager to strengthen our internal engine as we scale.

The Role

The Business Operations Manager will play a key role in running the day-to-day backbone of the business. You will oversee finance, compliance, systems, and operational processes to ensure the company runs smoothly as we grow.

This is a hands-on, multi-functional role suited to someone who is detail-oriented, highly organised, and comfortable working across both finance and operations in a scaling startup.

Key Responsibilities

• Manage day-to-day financial operations including invoicing, payments, reconciliations, and reporting.
• Own monthly P&L reporting and cash flow tracking in coordination with the CFO/CEO.
• Oversee payroll and contractor payments (international).
• Support sales operations: manage CRM hygiene, reporting dashboards, and sales commissions tracking.
• Lead vendor and subscription management (CRM, telephony, productivity tools, job boards, etc.).
• Assist with legal, compliance, and HR administration (contracts, onboarding, policies).
• Build operational processes that improve efficiency and scalability.
• Provide direct support to the CEO and Sales Director on business-critical projects.

Requirements

• 1+ years of experience in operations, finance, or business management (recruitment, agency, or SaaS experience a plus).
• Strong knowledge of financial processes (invoicing, reconciliations, P&L management).
• Proficiency in tools such as Google Workspace, CRMs (Salesforce, HubSpot), and project management systems.
• Highly organised, detail-oriented, and data-driven.
• Ability to work independently in a fast-paced startup environment.
• Excellent communication skills and stakeholder management.

Compensation

• Base Salary: €40,000 (DOE)
• Bonus: Performance-based discretionary bonus
• Opportunity for growth into Head of Operations & Finance as the company scales
• Opportunities to work on-site in New York with our growing team and relocation opportunities as the company progresses.

Job Type: Full-time

Pay: €40,000.00 per year

Benefits:

• Gym membership
• Wellness program
• Work from home

Work Location: In person

Business Operations Analyst
ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 6-month contract role employed with ManpowerGroup Ireland with a possibility of extension. This position is a
Hybrid role based in Galway.

Purpose and Objectives
We are looking for a Business Operations Analyst to join the Partner Business Operations team. You will be working closely with a wide variety of key stakeholders and we will rely on you to leverage data assets to extract valuable business insights.

In this role, you should be highly analytical with the ability to translate data into actionable insights. Attention to detail is paramount. We also want to see a passion for continuous improvement and matching data requirements with business needs to deliver these actionable insights.

The successful candidate will be able to work with our business teams - such as Partner Managers and Account Executives - as well as our analytics teams to develop assets which will make data & insights more easily available to the wider ecosystem organization decision makers.

The role involves:

• Developing a clear understanding of what an SAP Strategic Partner is and an in-depth knowledge of relevant performance metrics & reports.
• Collating and presenting information to SAP stakeholders on current Strategic Partner performance, where data accuracy is paramount.
• Analysing data, identifying trends and providing actionable insight.
• Continuously looking to improve reporting & analytics systems.
• Proactively connect with stakeholders such as Partner Managers and Account Executives to drive your program and projects forward.
• Build impactful relationships within Partner Ecosystem Success and various other internal teams.

Education and Qualifications / Skills and Competencies:

• University Degree/Student in Business/IT preferable
• Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes.
• A pro-active and result-oriented team-player with strong communication skills, passionate about his/her work.
• Able to work independently and take ownership of assigned tasks.
• Experienced IT User - Outlook, Excel, Word, PowerPoint.
• Fluent in English.
• Proven experience in improving efficiency on processes.
• Proven track record of positive communication with project stakeholders.

What we offer:
We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us.

For more information about this role kindly contact Aminat Ibrahim on

About CA Design

CA Design is a leading interior design and furniture consultancy, creating bespoke solutions for both commercial and residential clients. We are known for our high-quality design, project delivery, and personalised service. As we grow, we are seeking a highly organised and financially savvy
Business Operations Manager

to support the day-to-day running of the business and enable the owner to focus on strategy and creative leadership.

The Role

The Business Operations Manager will take ownership of the key operational functions of the business. This is a pivotal role for someone who thrives in a dynamic SME environment and enjoys wearing many hats. You will be responsible for HR processes, finance/admin support, reporting, customer service, and procurement, ensuring that the business runs smoothly and efficiently.

Key Responsibilities

HR & People Operations

• Liaise with outsourced HR consultant to implement and maintain compliant HR processes.
• Manage employment contracts, onboarding, and maintain the employee handbook.
• Support team wellbeing and company culture initiatives.

Finance & Reporting

• Oversee invoicing, expense tracking, and payment processes.
• Prepare monthly reporting packs for the accountants.
• Monitor budgets and project profitability.

Administration & Executive Support

• Manage the owner's calendar and emails.
• Support day-to-day office administration and workflow.
• Implement efficient systems and processes to streamline operations.

Customer Service & Procurement

• Handle customer service queries relating to items sold.
• Manage procurement of furniture and materials for commercial projects, liaising with suppliers to ensure cost-efficiency and timely delivery.
• Maintain strong supplier and client relationships.

Skills & Experience Required

• 5+ years' experience in an office/operations management role, ideally within a creative, design, or professional services environment.
• Strong financial acumen with experience in reporting and liaising with accountants.
• Excellent organisational and time management skills, with the ability to juggle multiple priorities.
• Strong interpersonal and communication skills, able to deal with suppliers, clients, and team members professionally.
• Confident in using digital tools for reporting, calendar/email management, and project tracking.
• Proactive, solutions-focused, and comfortable working in a small but fast-paced business environment.

Why Join Us?

• Be part of a growing business with an excellent reputation in the Irish market.
• Work directly with the founder, shaping how the business runs day-to-day.
• Opportunity to take real ownership and make an impact.
• Competitive salary, bonus structure, flexible working arrangements, and a supportive, creative work environment.
• Salary Range - €45-55K depending on experience.

This is a remote role based in Limerick. The succesful candidate will be responsible for functional alignment in support of MedSurg direct business teams and Indirect Market Management (IMM) teams.

The business operations manager is the facilitator of communication and functional alignment between the assigned business team and supporting functions. They will manage assigned issues to resolution, arising from the business team, CSD, and functions. They will ensure the business is represented in all relevant policy deployment across the functions. They will be responsible for the project management of assigned operational projects.

Responsibilities

• Management of operational issues raised by business leadership, CSD and other functions
• Managing a coordinated response and resolution of issues through division and functional alignment
• Point of contact for functions to access support from the business.
• Fosters excellent communication internally and externally, managing potential escalations and keeps all stakeholders informed.
• Corporate level training management and alignment as assigned
• Regional special project participation as assigned.
• Stakeholder of CSD intake process for IMM focused projects
• Works with team of operations support managers to define global and standardized solutions
• Advocate of continuous improvement approach to process management
• Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf
• Within scope of responsibility, ensure all quality, regulatory, and product specific requirements are met.
• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policy.

Qualifications

• Bachelor's degree in related field and/or equivalent relevant experience desired
• Proven problem-solving skills
• Experience collaborating with multi-functional teams toward defined objectives
• Demonstrated experience in account and project management practices
• Strong organizational abilities
• Proven communication, presentation, influencing and negotiation skills with the ability to prioritize workloads, meet deadlines and follow up promptly on relevant issues
• Excellent English language skills and preference for additional local language skills
• Willingness and availability to travel on company business
• Work under general office environmental conditions.