148 Supply Chain Management jobs in Ireland

Director, Supply Chain Management, Carlow

Carlow, Leinster MSD

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Job Description

Job Description
Director Supply Chain Management – Carlow
Are you our next Director of Supply Chain? An opportunity is now available to lead a talented and energetic team to deliver vaccines, biologics and small molecules products to our patients around the world.

Your Core Responsibilities
You will be responsible for Planning & Scheduling, Warehouse management, Material management, Logistics, Weight and Dispense, Supplier management and SAP at the site. This role also has dotted line responsibility for Procurement. You will be a member of the site Leadership Team and play a key role in the development of the strategy and co-ordination of overall site operations.

Additionally

  • Set strategy and direction for the Supply Chain Management (SCM) team to ensure ongoing value is added to meet business needs, including the integration of the project Rathgall and supporting new product introductions.
  • As a senior leader in the organization, you will be responsible for strategic leadership, building competencies, and developing talent.
  • Utilize the above site Supply Chain organization to ensure alignment of Supply Chain activities across the division
  • Strong leadership skills with a commitment to ensure a safe, complaint and inclusive culture. Excellent emotional intelligence, decision-making skills, and a strong sense of ownership and accountability are key to success in this role.

Who You Are
You are ready if you have

  • Deep understanding of site operations, processes (ideally familiar with the Products), equipment and associated stakeholders (internal and external Customers & Suppliers).
  • Knowledge of Material Management Requirements (Direct and Indirect) and Supplier Management.
  • In-depth knowledge of SAP and Master Data.
  • Excellent communication and interpersonal skills to influence stakeholders at all levels.
  • Proven ability to build relationships and collaborate in a diverse organization.
  • Bachelors Degree or higher preferred; ideally in a related Business, Science, Engineering or other Technical discipline. A minimum of 10 years post qualification is required
  • Carried out similar role ideally within the pharmaceutical industry

Required Skills
Applied Engineering, Applied Engineering, Biopharmaceuticals, Change Management, Cross-Cultural Awareness, Customer-Focused, Driving Continuous Improvement, Inventory Management, Lean Six Sigma Process Improvement, Logistics Management, Management Process, Materials Management, Mechatronics, New Product Introduction Process, Operational Excellence, Operations Management, People Leadership, Pharmaceutical Management, Pharmaceutical Manufacturing, Production Scheduling, Purchasing Management, Regulatory Compliance, Strategic Leadership, Strategic Planning, Supplier Management {+ 4 more}

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
11/3/2025

  • A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R

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Supply Chain Management Team Lead

Leinster, Leinster €60000 - €120000 Y Hitachi Energy

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Job Description

Hitachi Energy has an exciting opportunity for Supply Chain Management Team Lead in the, are you ready to take your procurement expertise to the next level in a dynamic, project-driven environment? to drive excellence across sourcing, project execution, compliance, and team development.

Location: Ireland Remote, with some travel to Dublin
(Please note we are unable to provide visa support for this position)
How You'll Make An Impact
Leadership & Team Development

  • Lead, coach, and mentor SCM team members to foster a high-performance culture.
  • Promote understanding and implementation of SCM processes aligned with global standards.
  • Ensure the team is skilled, motivated, and strategically aligned with project goals.

Tender Sourcing & Project Procurement

  • Develop and execute Tender Sourcing Plans (TSP) and Project Procurement Plans (PPP).
  • Participate in tender meetings, identify sourcing opportunities, and manage supplier qualifications.
  • Lead negotiations and ensure purchase orders align with contract conditions and project timelines.

Performance & Cost Management

  • Achieve cost reduction and avoidance targets.
  • Maintain sourcing schedules and provide monthly procurement performance reports.
  • Monitor supplier delivery, quality, and compliance with health, safety, and ethics standards.

Issue Resolution & Compliance

  • Resolve supplier-related issues and manage procurement claims.
  • Coordinate with finance on payment processes and ensure adherence to local procedures.

Process Excellence & Continuous Improvement

  • Monitor SCM KPIs and supplier performance.
  • Conduct regular procurement reviews and support tactical decision-making.
  • Identify and share best practices across the organization.

Your Background

  • Master's or Bachelor's degree in Engineering, Business Administration, or equivalent experience
  • Proven experience in tailored equipment procurement and complex contract processes.
  • Proven expertise in SAP.
  • Fluent in English (written and verbal); comfortable working across cultures and countries.

Skills & Attributes

  • Strong commercial and legal purchasing knowledge.
  • Excellent communication, negotiation, and influencing skills.
  • Entrepreneurial mindset with a sense of ownership and accountability.
  • Structured, team-oriented, and results-driven.
  • Analytical thinker with problem-solving capabilities.

What We Offer

  • Competitive salary
  • 24 days holidays, plus bank holidays
  • Excellent company pension and wide-ranging benefits schemes.
  • Top quality H&S culture alongside comprehensive training and personal development programmes.
  • Up to 15% annual bonus scheme
  • Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More About Us
We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

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Head of Supply Chain Management

Monasterevin, Leinster €60000 - €120000 Y AIMS International Ireland (Spirit Executive)

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Head of Supply Chain & Operations – Church of Oak

Ireland (Hybrid)

Church of Oak is building an ambitious new Irish luxury venture with global ambition. We are assembling a small, exceptional team to take the business from first launch into international markets.

Responsibilities

  • Design and lead the end-to-end supply chain strategy, from production through to customer delivery.
  • Build and manage international co-manufacturing, bottling, warehousing, and logistics networks.
  • Establish best-in-class demand and supply planning, implementing a fit-for-purpose S&OP process.
  • Develop strong partnerships with suppliers, logistics providers, and technical partners.
  • Create cost-control frameworks, operational KPIs, and reporting systems to drive efficiency.
  • Recruit, develop, and lead a high-performance supply chain and operations team.
  • Ensure compliance with all regulatory, environmental, and safety standards.

Profile

We are seeking a senior supply chain leader with international experience building networks from scratch. Candidates must be comfortable in a founder-led, high-growth environment and able to pivot between strategic planning and hands-on problem solving.

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Supply Chain Management Team Lead

Dublin, Leinster €60000 - €120000 Y Proterial

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Job Description

Location:

Dublin, County Dublin, Ireland

Job ID:

R

Date Posted:

Company Name:

HITACHI ENERGY IRELAND LIMITED

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule:

Full time

Remote:

No

Job Description:

Hitachi Energy has an exciting opportunity for Supply Chain Management Team Lead in the, are you ready to take your procurement expertise to the next level in a dynamic, project-driven environment? to drive excellence across sourcing, project execution, compliance, and team development.

Location: Ireland Remote, with some travel to Dublin

(Please note we are unable to provide visa support for this position)

How you'll make an impact:

Leadership & Team Development

  • Lead, coach, and mentor SCM team members to foster a high-performance culture.
  • Promote understanding and implementation of SCM processes aligned with global standards.
  • Ensure the team is skilled, motivated, and strategically aligned with project goals.

Tender Sourcing & Project Procurement

  • Develop and execute Tender Sourcing Plans (TSP) and Project Procurement Plans (PPP).
  • Participate in tender meetings, identify sourcing opportunities, and manage supplier qualifications.
  • Lead negotiations and ensure purchase orders align with contract conditions and project timelines.

Performance & Cost Management

  • Achieve cost reduction and avoidance targets.
  • Maintain sourcing schedules and provide monthly procurement performance reports.
  • Monitor supplier delivery, quality, and compliance with health, safety, and ethics standards.

Issue Resolution & Compliance

  • Resolve supplier-related issues and manage procurement claims.
  • Coordinate with finance on payment processes and ensure adherence to local procedures.

Process Excellence & Continuous Improvement

  • Monitor SCM KPIs and supplier performance.
  • Conduct regular procurement reviews and support tactical decision-making.
  • Identify and share best practices across the organization.

Your Background:

  • Master's or Bachelor's degree in Engineering, Business Administration, or equivalent experience
  • Proven experience in tailored equipment procurement and complex contract processes.
  • Proven expertise in SAP.
  • Fluent in English (written and verbal); comfortable working across cultures and countries.

Skills & Attributes

  • Strong commercial and legal purchasing knowledge.
  • Excellent communication, negotiation, and influencing skills.
  • Entrepreneurial mindset with a sense of ownership and accountability.
  • Structured, team-oriented, and results-driven.
  • Analytical thinker with problem-solving capabilities.

What We Offer:

  • Competitive salary
  • 24 days holidays, plus bank holidays
  • Excellent company pension and wide-ranging benefits schemes.
  • Top quality H&S culture alongside comprehensive training and personal development programmes.
  • Up to 15% annual bonus scheme
  • Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.

LI-AR3
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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Head of Supply Chain Management

Monasterevin, Leinster €80000 - €120000 Y AIMS International Ireland (Spirit Executive)

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Job Description

Head of Supply Chain & Operations – Church of Oak

Ireland (Hybrid)

Church of Oak is building an ambitious new Irish luxury venture with global ambition. We are assembling a small, exceptional team to take the business from first launch into international markets.

Responsibilities

  • Design and lead the end-to-end supply chain strategy, from production through to customer delivery.
  • Build and manage international co-manufacturing, bottling, warehousing, and logistics networks.
  • Establish best-in-class demand and supply planning, implementing a fit-for-purpose S&OP process.
  • Develop strong partnerships with suppliers, logistics providers, and technical partners.
  • Create cost-control frameworks, operational KPIs, and reporting systems to drive efficiency.
  • Recruit, develop, and lead a high-performance supply chain and operations team.
  • Ensure compliance with all regulatory, environmental, and safety standards.

Profile

We are seeking a senior supply chain leader with international experience building networks from scratch. Candidates must be comfortable in a founder-led, high-growth environment and able to pivot between strategic planning and hands-on problem solving.

Please apply directly through our LinkedIn job advertisement.

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SAP Supply Chain Management Consultant, Hybrid

Leinster, Leinster €100000 - €120000 Y Deloitte

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Job Description

Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it's why we're here. We're driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter.

Joining us means becoming part of a Consulting team that's at the top of its game and growing. Working with the best people and technology in the market, you'll tackle meaningful projects that transform the future for high-profile local and international clients. And you'll do it as part of a people-first culture that's supportive, collaborative and, above all, welcoming.

.

Exciting opportunity to join our SAP Consulting practice:

Amongst a variety of exciting career opportunities currently available within our SAP practice, we are seeking to hire experienced SAP Supply Chain Management professionals to join our SAP team in Ireland.

As an SAP advisor in Deloitte, you are a key member of our Consulting team where you will have the opportunity to work with global and local clients across several industries. You will "make an impact that matters" in your role designing and building innovative solutions to meet our clients' needs while working within a global collaborative network of highly experienced consulting teams. This is a challenging and fulfilling role with the potential to further develop your range of consulting and SAP skills significantly.

About the role:

  • Lead the delivery of end-to-end processes through design and implementation for SAP Material Management on a variety of SAP S/4HANA implementations, such as Brownfield+ (selective data transformation) or Greenfield, on-premises or private or public cloud.
  • Design, build and implement our clients' business requirements while recommending appropriate best practice solutions.
  • Play a key role in all phases of project lifecycle from developing the strategy to solution implementation.
  • Stay up to date on any new advancements in the relative SAP module functionality and other related applications.
  • Work in collaboration with cross-functional global and local teams to ensure successful delivery in an agile environment as well as identifying and progressing new project opportunities and building long-lasting, trusted client relationships.
  • Support the development of our SAP practice, including leading internal team activities, collaborating within our global network, and facilitating external client events.

About You:

  • A third level qualification in Business, Technology, Engineering, or a related discipline
  • Relevant experience within one of the SAP supply chain modules such as MM, PP, QM, SRM, EWM, TM, WM, or APO – including design, configuration, and development from projects or your own industry experience.
  • S/4HANA Public Cloud implementation experience highly desirable but not a "must have".
  • Demonstrated expertise in SAP supply chain management, with a focus on sourcing and procurement processes. Proficient in implementing best practice solutions for sourcing, subcontracting, batch management, intercompany replenishment, and MRP Material Requirements Planning.
  • Extensive knowledge of the SAP ecosystem and the integration of SAP supply chain with other modules and applications, including Sales, Ariba, 3PLs, and Quality Management.
  • Proven end to end experience in implementing minimum of 2 full-cycle SAP S/4 HANA or similar projects and associated deliverables.
  • Experience in process modelling and problem-solving client requirements.
  • Ability to travel across EMEA without any restrictions.

If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.

What we offer

Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people's personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and

enhanced leave options

among others.

Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally – because when you make an impact that matters, we do too.

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EHR Supply Chain Management Team Lead

Leinster, Leinster €60000 - €120000 Y UPMC Ireland

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Job Description

EHR Supply Chain Management Team Lead

Location: Swift Square One

Job type: Specified Purpose

Overview of role:

The Supply Chain Management Team (SCM) Lead will play a pivotal role in supporting the Cúram Electronic Health Record (EHR) implementation across UPMC Ireland. You will report to the EHR Business Stream Lead. This role ensures all supply chain-related workflows-including procurement, inventory, and materials management-are accurately designed, tested, and transitioned into the new EHR environment This role provides strategic and tactical leadership for the supply chain workstream, ensuring alignment with clinical operations, financial systems, and overall programme goals. The individual will act as a subject matter expert (SME) in materials management and ERP-EHR integration to ensure a smooth, efficient, and sustainable transformation of supply chain functions. This is an ideal opportunity for a SCM expert who understands the intersections of SCM, clinical operations, finance and health IT systems.

Primary Duties and Responsibilities:

General Accountabilities
You will have responsibility for delivering the Supply Chain Management workstream within UPMC Ireland. You will implement the programme within the project scope and governance, including identification of your workstream's stakeholders. You will establish your project team and allocate responsibilities. You will collaborate with the other clinical, business and technical workstream leads where required.

For the workflows to be deployed, you will be responsible for the end-user experience, the supply chain modules, milestone tracking and reporting workstream status and issues, risks and benefits. You will lead the decision-making process towards the resolution of issues impacting your workstream alongside the Business Stream Lead.

Team Leadership & Stakeholder Engagement:

  • Serve as the primary liaison to the SCM service providers ensuring system design meets documentation and workflow needs.
  • Leads SCM engagement sessions, adoption planning, and go-live readiness efforts.
  • Recommend policy changes and process improvements related to SCM use of the system to drive efficiencies and improve outcomes.
  • Coordinate a cross-functional SCM implementation team across SCM services during the transition.
  • Facilitate regular workgroup meetings, track milestones, document decisions, and escalate risks.
  • Act as a liaison between SCM services and the EHR implementation team.
  • Support development of training materials and assist with education for SCM services and other relevant end-users.
  • Provide hands-on support during go-live and stabilisation phases, ensuring continuity of SCM operations and rapid issue resolution.
  • Collaborate with the training team to ensure SCM staff and other relevant users are adequately trained on SCM workflows within Meditech and associated applications.
  • Support the planning and delivery of handover training to the future EHR BAU team members.

Workflow & System Design:

  • Act as the subject matter expert (SME) for SCM functions in MEDITECH and associated applications, including inventory control, purchasing, requisitioning, receiving, and supply distribution.
  • Collaborate with the MEDITECH analysts and operational leaders to design and validate SCM workflows within MEDITECH Expanse and associated applications.
  • Review system functionality related to SCM processes and workflows.
  • Support the implementation of related modules such as Theatres, Medicines Management, Patient access, scheduling, and the patient portal, particularly where these intersect with supply chain operations-for example, ensuring that supply-dependent services (e.g., surgical scheduling or outpatient procedures) are aligned with inventory availability and replenishment cycles.
  • Work closely with clinical departments to ensure clinical supply usage aligns with catalog items, barcode scanning, and charge capture processes, enabling accurate supply utilization tracking and cost recovery.
  • Ensure operational workflows translate effectively into SCM and associated financial processes
  • Support the integration of SCM workflows with financial processes to ensure SCM/financial integrity and optimised workflows alongside SCM and quality compliance requirements.
  • Collaborate with clinical and technical teams to support end-to-end SCM integrity across modules.

Implementation support, Testing & Data Validation:

  • Oversee SCM system configuration, data migration validation and integration with existing or planned enterprise platforms where applicable.
  • Lead testing activities for SCM modules, including integrated and user acceptance testing (UAT).
  • Verify item master accuracy, vendor and contract data, location mapping, and par levels in MEDITECH.
  • Validate interfaces between MEDITECH and third-party systems (e.g., ERP, financial systems, distributors).
  • Identify and troubleshoot issues in collaboration with IT, finance, and clinical teams.
  • Ensure SCM-facing modules are integrated with other clinical systems (e.g., PCM, OM, laboratory, radiology, pharmacy) to support seamless care delivery and documentation.
  • Validate statutory, management and operational reporting requirement delivery for SCM functions.
  • Champion change management among SCM staff, addressing workflow impacts, practice changes, and documentation requirements.
  • Facilitate standards development processes and actively engage SCM SMEs in design and optimization discussions.
  • Ensure compliance with regulatory, accreditation, and safety standards (e.g., HIQA).
  • Support the identification of appropriate hardware solutions for SCM services in their operational settings.

Documentation & Governance:

  • Maintain accurate and up-to-date project documentation, including current state/future state maps, risk/issue logs, decision registers, benefits registers, and change logs.
  • Support governance processes by preparing materials for steering group and senior management meetings.
  • Define and track key performance indicators (KPIs) for supply chain readiness, adoption, and post-go-live performance.
  • Assist in documenting lessons learned and continuous improvement initiatives.
  • Ensure compliance with statutory and regulatory requirements related to procurement, clinical safety and digital health.

Qualifications & Experience:

Required Qualifications:

  • Bachelor's degree in, Business Administration, Health Administration, or a related field.
  • Minimum 3 years of experience in healthcare supply chain management or materials management.
  • At least 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms).
  • In-depth understanding of item master management, inventory control, procurement processes, and clinical integration.
  • Strong project coordination, stakeholder engagement, and change management skills.
  • Strong analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.

Preferred Qualifications:

  • Experience with MEDITECH Expanse Materials Management or legacy MEDITECH SCM modules or other major EHR systems (e.g., Epic, Oracle Health).
  • Experience with SCM to Finance data and business flows, barcode scanning, point-of-use (POU) systems, and clinical-to-supply cost tracking
  • Training in project management, clinical informatics, or change management (e.g., Lean, Prosci).

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Compensation
- Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable.

Benefits
- Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition
- Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance
- Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities
- Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.

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Technical Support Professional – Supply Chain Order Management

Leinster, Leinster €40000 - €120000 Y IBM

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Job Description

Introduction
As a Technical Support Engineer specializing in IBM Sterling Order Management System and Sterling Intelligent Promising, you will provide expert guidance and hands-on support to enterprise clients using IBM's proprietary supply chain solutions.

Your Role And Responsibilities

  • Deliver technical guidance, implementation advice, and subject matter expertise across IBM Sterling applications.
  • Provide remote technical support to resolve complex issues related to deployment, configuration, performance, and operations.
  • Recreate client environments to simulate and isolate root cause, validate fixes, and ensure long-term stability.
  • Collaborate across DevOps, Engineering, and Offering Management teams to triage issues and drive improvements in scalability and serviceability.
  • Apply hands-on experience with IBM Cloud infrastructure, including Docker, Red Hat OpenShift, and Kubernetes, to support modern deployment models.
  • Monitor production environments, enhance alerting and runbooks, and contribute to a proactive SaaS support model.

Engineering, SRE & Product Collaboration

Partner with Engineering, SRE and Product Management teams to identify and resolve potential product defects within IBM Sterling's proprietary software.

Use deep technical expertise to isolate complex issues through simulation, experimentation, and root cause analysis.

Translate findings into clear, actionable insights, to enable clients to design and implement long-term solutions.

Act as a bridge between client-facing support and product development, ensuring customer-impacting issues are addressed with precision and urgency.

Process Improvement and Workflow Optimisation

Contribute to the design, refinement, and evolution of team workflows—from case assignment and routing to proactive monitoring and closure.

Continuously assess and enhance support processes to improve efficiency, scalability, and deliver a high quality client experience.

Collaborate with peers to identify bottlenecks, implement best practices, and drive operational excellence across the support lifecycle.

Champion a culture of continuous improvement, ensuring our support model adapts to changing client needs and business goals.

Required Technical And Professional Expertise

  • Experience working in an enterprise software technical support environment
  • Experience developing, deploying, debugging of Java / J2EE applications
  • Database administration skills and an understanding of SQL and relational databases Unix/Linux/Windows system administration skills
  • Ability to multi-task and re-prioritize under pressure
  • Interest to be in a client-facing role, working with leading edge technology and commercial Supply Chain and e-Commerce vendors.
  • Familiarity cloud-native technologies including Docker containers, Red Hat Open Shift,
  • Kubernetes orchestration, NoSQL databases such as Cassandra
  • Familiarity with other programming models and open standards including Angular, Micro service architecture, RESTful APIs,  Java Messaging Service (JMS), Apache Kafka
  • Understanding of continuous delivery development principles and practices.

Preferred Technical And Professional Experience

  • Familiarity with other programming models and open standards including Angular,
  • Micro service architecture, RESTful APIs,
  • Java Messaging Service (JMS),
  • Apache Kafka
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Technical Support Professional - IBM Supply Chain Order Management

Dublin, Leinster IBM

Posted 2 days ago

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Job Description

**Introduction**
As a Technical Support Engineer specializing in IBM Sterling Order Management System and Sterling Intelligent Promising, you will provide expert guidance and hands-on support to enterprise clients using IBM's proprietary supply chain solutions.
**Your role and responsibilities**
* Deliver technical guidance, implementation advice, and subject matter expertise across IBM Sterling applications.
* Provide remote technical support to resolve complex issues related to deployment, configuration, performance, and operations.
* Recreate client environments to simulate and isolate root cause, validate fixes, and ensure long-term stability.
* Collaborate across DevOps, Engineering, and Offering Management teams to triage issues and drive improvements in scalability and serviceability.
* Apply hands-on experience with IBM Cloud infrastructure, including Docker, Red Hat OpenShift, and Kubernetes, to support modern deployment models.
* Monitor production environments, enhance alerting and runbooks, and contribute to a proactive SaaS support model.
Engineering, SRE & Product Collaboration
Partner with Engineering, SRE and Product Management teams to identify and resolve potential product defects within IBM Sterling's proprietary software.
Use deep technical expertise to isolate complex issues through simulation, experimentation, and root cause analysis.
Translate findings into clear, actionable insights, to enable clients to design and implement long-term solutions.
Act as a bridge between client-facing support and product development, ensuring customer-impacting issues are addressed with precision and urgency.
Process Improvement and Workflow Optimisation
Contribute to the design, refinement, and evolution of team workflows-from case assignment and routing to proactive monitoring and closure.
Continuously assess and enhance support processes to improve efficiency, scalability, and deliver a high quality client experience.
Collaborate with peers to identify bottlenecks, implement best practices, and drive operational excellence across the support lifecycle.
Champion a culture of continuous improvement, ensuring our support model adapts to changing client needs and business goals.
**Required technical and professional expertise**
* Experience working in an enterprise software technical support environment
* Experience developing, deploying, debugging of Java / J2EE applications
* Database administration skills and an understanding of SQL and relational databases Unix/Linux/Windows system administration skills
* Ability to multi-task and re-prioritize under pressure
* Interest to be in a client-facing role, working with leading edge technology and commercial Supply Chain and e-Commerce vendors.
* Familiarity cloud-native technologies including Docker containers, Red Hat Open Shift,
* Kubernetes orchestration, NoSQL databases such as Cassandra
* Familiarity with other programming models and open standards including Angular, Micro service architecture, RESTful APIs,  Java Messaging Service (JMS), Apache Kafka
* Understanding of continuous delivery development principles and practices.
**Preferred technical and professional experience**
* Familiarity with other programming models and open standards including Angular,
* Micro service architecture, RESTful APIs, 
* Java Messaging Service (JMS),
* Apache Kafka
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Program & Project Management-Supply Chain Finance Operations Quality Assurance

Athenry, Connacht €90000 - €120000 Y Fairfield Consultancy Services Limited (UK)

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Job Description

Hiring
Business Project Manager
One in each Area
Engineering Supply Chain Finance Operations Quality Assurance
for our client in
Athenry Galway Ireland
or in Close Proximity working in Ireland timezone.

Job Description -
Business Project Manager One in each Area Engineering S
upply Chain Finance Operations Quality Assurance

Location-
Athenry Galway Ireland or in Close Proximity working in Ireland timezone

Qualifications

Bachelors degree in Engineering
Supply Chain Business
or related discipline Masters preferred

12 years experience in project or program management within
manufacturing engineering or supply chain medical devices pharma or hightech strongly preferred

Demonstrated success managing technical projects and crossfunctional teams

Knowledge of automation equipment qualification and manufacturing transfer

Strong grasp of regulated change control product development processes and design control

Strong knowledge of manufacturing processes global supply chain operations and ERP systems SAPOracle others

Familiarity with
ERPMESWMS systems
and operational excellence initiatives

Experience working in
regulated industries FDA ISO13485 EU MDR
is a plus

Excellent communication and stakeholder management skillsable to influence ac

Skills :
Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining

As a Business Project Manager

Provide program leadership for complex crossfunctional operations projects from inception through commercialization

Drive commercial readiness for the Athenry facility including new equipmentmouldsautomation qualification implementation and technology transfers

Lead production scaleup of products and processes including Change Order Plan COP closure and FDA filing support where required

Partner across technical teams mechanical process electrical automation software and business functions manufacturing procurement logistics facilities EHS quality regulatory finance IT in a highly matrixed environment

Collaborate with suppliers and external manufacturing partners to ensure successful project delivery

Establish and execute project strategies schedules and resource plans anticipating risks and driving mitigation

Ensure compliance with medical device regulatory standards FDA ISO EU MDR GMP

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