260 Support jobs in Ireland

Job Title: Customer Support Specialist Location: Kilkenny Working Model: 12-Month Contract Salary: Competitive plus benefits including pension contribution, paid sick leave, company events, gym membership Our client is seeking a confident and detail-focused Customer Support Specialist to join their is an excellent opportunity to work within a supportive and fast-paced environment where service excellence is at the heart of everything they do. About the Role: Working from their Kilkenny-based European headquarters, you will play a key role in managing customer communications, processing orders, and providing end-to-end support to ensure a seamless client experience. This is a people-focused role that requires a professional and proactive approach, strong communication skills, and the ability to manage multiple priorities. Key Responsibilities: Handle and process customer orders received via phone, and email with accuracy and efficiency. Liaise with internal departments to ensure timely order fulfilment and resolution of any issues. Follow up with customers for any missing or unclear information related to orders. Respond to customer queries, providing clear and timely updates or resolutions. Prepare documentation for returns and replacements when required. Issue product information, quotations, and samples as needed. Maintain accurate records and support the team with general administrative duties. Ideal Candidate Profile: Minimum 1 year of experience in a customer service, order processing, or sales support role. Comfortable working in a fast-paced, high-volume environment with a strong team ethic. Previous experience in a technical or product-based customer support role is highly desirable. Excellent verbal and written communication skills, with the ability to manage conflict calmly and professionally. Strong attention to detail and the ability to handle complex administrative tasks with accuracy. A proactive, solutions-focused approach with a willingness to go the extra mile. If you are interested in either role, please apply via the link or directly to Skills: Attention to detail Teamwork Good interpersonal skills Good customer service skills

Our client is looking for experiencedCustomer Service Specialistspassionate about delivering high-end support and guidance to customers specific requirements. These are temporary roles with a view to permanency for the right candidate. We are looking for outstandingCustomer Service Specialistswho are available immediately to join our client, a well-established company based inDublin 12. The business provides customers with new technologies as they emerge into the market and pride themselves on an empowered and inclusive team. If you have excellent communication, organisation skills and enjoy working in a dynamic fast fast-paced environment we want to hear from you. About the role: Thecustomer service specialistwill provide multichannel - email, live chat, and telephone customer support. The role involves processing orders, handing enquiries and complaints in an effective manner. Developing and maintaining customer relationships is an important element of this job. Requirements: Skilled in Microsoft Office, Outlook, and SAP software A strong communicator who is customer-focused -multi-tasker At least 1 years experience in a customer service role Ability to work on ones own initiative incorporating team values Proactive problem solver who is innovatively results-driven A candidate who has the ability to multitask and prioritise A keen eye for detail If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website Skills: Customer Service Strong communication skills Organised Reliable Multi-tasker Detail orientated

Your New Company Our a Client a leading provider of homecare services, committed to delivering high-quality, person-centred care. As part of our continued growth, we are seeking enthusiastic, positive, and highly organised individuals to join our expanding team in Galway City. Your New Role As a Care support specialist you will play a vital role in the smooth day-to-day running of our operations. You'll be the first point of contact for staff and customers, ensuring care schedules are efficiently managed and that communication is warm, professional, and responsive. Key Responsibilities: Build and maintain strong relationships with staff, clients, families, and HSE personnel Coordinate and manage care schedules with precision and empathy Provide administrative support and assist senior management Respond to queries promptly and professionally Participate in the on-call rota with your team What You'll Need to Succeed Experience as a Care Assistant is desirable but not essential Qualification in office administration or equivalent experience Minimum 1 year in a homecare office setting (preferred) Strong computer literacy and attention to detail Excellent interpersonal and communication skills Ability to work independently and as part of a team Full driving licence (desirable) What You'll Get in Return Competitive weekly pay Yearly bonus Additional income opportunities for those with homecare experience Company pension Bike to Work scheme Employee assistance programme Staff discounts On-site parking Sick pay Supportive and inclusive team environment What You Need to Do Now If you're interested in this role, click 'Apply Now' to submit your up-to-date CV, or contact us directly for more information. If this job isn't quite right for you but you're looking for a new opportunity, we'd love to have a confidential chat about your career goals. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: administration Filing attention to detail Benefits: Work From Home 32 000 + Benefits

We're Hiring: Office Support Specialist - Kerry Location: County Kerry, Ireland About the Company: Our client is a well-established and growing company based in beautiful County Kerry. Known for its collaborative culture and commitment to excellence, this organisation is seeking an experienced and proactive Office Support Specialist to join their dynamic team. This is an exciting opportunity to play a key role in keeping the office operations running smoothly and efficiently. The Role: As the Office Support Specialist, you will be the go-to person for administrative and operational support. You'll ensure the office environment runs like clockwork and provide essential assistance across various departments. Key Responsibilities: Provide day-to-day administrative and clerical support to management and team members Manage scheduling, correspondence, and document preparation Handle incoming calls, emails, and post, directing inquiries appropriately Maintain organised records, databases, and filing systems Assist with onboarding of new staff, including setup of IT and supplies Coordinate meetings, take minutes, and prepare agendas Support invoicing, expenses, and purchasing processes Liaise with vendors, service providers, and building management What We're Looking For: Previous experience in an administrative, office coordinator, or support role Excellent organisational skills and attention to detail Strong communication and interpersonal abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to multitask and prioritise in a busy office environment Proactive mindset with a "can-do" attitude Experience with CRM or office management systems is a plus Skills: Office Administrator Front of house Office Support

Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. We are inviting applications for the role of Operational Support Specialist within our POP Project team. The successful candidate will work in conjunction with our, IT, cross functional teams, and sales teams to rollout efficient ordering processes for our brands. Train stores effectively on new ordering modules & technology. Onboard and transition store from existing ordering system to new technologies and processes. Support for further development of POP programme through in store testing and feedback. The successful candidate will possess all or most of the following: Experience working on retail rollouts as part of a cross functional team. Understanding of in store operational processes. Excellent relationship management skills- ability to engage retailer & wider Musgrave teams. Commercial acumen Good computer skills including MS Office, Visio, and project planning Full drivers license required This is a 12 month contract Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Company description: WuXi Biologics is a world-class biologics services provider (from discovery, through to commercialisation) with global clients in the biopharmaceutical and healthcare industries. Our mission is to accelerate and transform discovery, development and manufacturing in the fast growing field of biologics to benefit patients worldwide. The company has sites/offices in China, US, EU and Asia. The company currently employs over 12,000 employees worldwide, and are providing services to over 200+ clients globally, including 13 of the top 20 biopharmaceutical companies. Job description: Manufacturing Support Specialist The Manufacturing Support Specialist is a key member of the manufacturing team providing continuity across the 24/7 manufacturing shift teams. This role is responsible for providing day-based support to the Manufacturing teams to ensure that batch manufacture is running as intended. This role will focus on providing support to the shift teams to ensure that MFG reportable KPIs are consistently met. Main area for focus will be related to the following: GMP Documentation Right First Time Execution, review and close out Manufacturing Audit Readiness Training Compliance Continuous Improvement CAPA/Change control Safety OEE Organization Description As Manufacturing Support Specialist, youll be joining an organization where people of all backgrounds and experiences are respected, and where we work together focused on changing lives. In this role you will report into the Manufacturing Associate Director (Upstream/Downstream). Your Responsibilities In this role, you will be responsible for: Providing Cross Shift support to manufacturing personnel to promote best practice across 24/7 MFG shift teams. This role will be POC for the shift teams and be responsible for coordinating, screening and progressing improvement ideas generated from the Manufacturing Shift teams. This will be a varied and evolving role within the Manufacturing team which may also include leading manufacturing investigations, support continuous improvements and implementing good work practices for the shift teams Manufacturing Support Where appropriate provide MFG input into cross-functional teams investigating manufacturing process, environmental and water monitoring deviations. Support the disposition process, manage and track document execution and review. Participate in cross-functional project teams as applicable. Identify process improvement projects and implementation and work with MT and MSAT to priorities projects/support demands from the Business Unit. Coordinate communications across the shift teams to ensure consistent communication. Point of Contact for co-ordination of the Management of Cleaning Verification and Equipment Release. Compliance and Right First Time Execution Ensure manufacturing owned investigations & change controls are raised and closed on time, recurring deviations are tracked, and that true root cause and effective CAPA are identified and implemented. Support audit readiness Internal facility audits and documentation tracking. Data gathering and trending where required to support process investigations. Support and lead a culture of Right-First Time (RFT) through partnerships with manufacturing shift teams and provide leadership in the use of Opex principles to optimize technical and business processes. Participates in HAZOPs and reviews documentation as required. Supports and monitors safety systems, safety audits and monitors behaviours and performance on shift as required and supports safety communications as required. Supports the investigation of safety or environmental incidents on shift as required and records, reports and resolves/escalates unsafe conditions or near misses that are observed. Perform all duties in accordance with GMP requirements, SOPs and controlled documents Will be flexible to take on additional tasks and responsibilities at the discretion of their manager Will act as a role model for the Manufacturing function and also the wider organisation in adherence to the WuXi corporate core values and PROUD culture Your Profile Education: Third level qualification in a Science or Engineering related subject Knowledge/Experience: Familiarity with Biologics manufacturing processes (Bioreactors, Chromatography, Ultra filtration, etc.,) is required. Experience of investigations and change controls preferred. Understanding of OEE Minimum of 3-4 years experience in large-scale Biopharmaceutical Industry? Thorough knowledge of current Good Manufacturing Practices (cGMP). Personal/Behavioural skills Interpersonal / Teamwork Good interpersonal skills coupled with demonstrated ability to effectively work in a cross-functional matrix organisation essential. Excellent focus and attention to detail. Flexibility and positivity about change in a dynamic working environment Communication Skills Excellent communication skills (including computer literacy) with the ability to develop, build, present and defend investigations/root cause analysis in both written and verbal form. Project management Excellent organizational skills essential. Self-driven, able to handle multiple activities simultaneously, prioritizing as appropriate. Business acumen/commercial awareness Experience in continuous improvement using Lean manufacturing tools preferred. As we extend our global reach, we need colleagues interested in change, in challenge, and in building a new future together. Reach beyond yourself and discover your true potential! If you have the ability to thrive in a dynamic and fast-paced environment and feel that the moment has come for you to be part of such an exciting journey towards accomplishing our vision - Any drug can be made, and any disease can be treated - dont miss out on this opportunity to join us and reach beyond yourself and discover your true potential. Apply now! Would you like to know more before you apply? Please visit us at or contact us via WuXi Biologics is an equal opportunities employer. Skills: GMP GDP Organisiational Skills Project Management Data Analysis Benefits: Parking Pension VHI

Job Title: French Customer Support Specialist Location: Kilkenny Working Model: Permanent | Full Time Salary: Competitive plus benefits including pension contribution, paid sick leave, company events, gym membership Our client is seeking a confident and detail-focused French Customer Support Specialist to join their is an excellent opportunity to work within a supportive and fast-paced environment where service excellence is at the heart of everything they do. About the Role: Working from their Kilkenny-based European headquarters, you will play a key role in managing customer communications, processing orders, and providing end-to-end support to ensure a seamless client experience. This is a people-focused role that requires a professional and proactive approach, strong communication skills, and the ability to manage multiple priorities. Key Responsibilities: Handle and process customer orders received via phone, and email with accuracy and efficiency. Liaise with internal departments to ensure timely order fulfilment and resolution of any issues. Follow up with customers for any missing or unclear information related to orders. Respond to customer queries, providing clear and timely updates or resolutions. Prepare documentation for returns and replacements when required. Issue product information, quotations, and samples as needed. Maintain accurate records and support the team with general administrative duties. Ideal Candidate Profile: Minimum 1 year of experience in a customer service, order processing, or sales support role. Fluent in French and English Comfortable working in a fast-paced, high-volume environment with a strong team ethic. Previous experience in a technical or product-based customer support role is highly desirable. Excellent verbal and written communication skills, with the ability to manage conflict calmly and professionally. Strong attention to detail and the ability to handle complex administrative tasks with accuracy. A proactive, solutions-focused approach with a willingness to go the extra mile. If you are interested in either role, please apply via the link or directly to Skills: Attention to detail Teamwork Good interpersonal skills Good customer service skills

About Us QTP is a market leader in the after-sales tractor parts sector. We are based in Mullingar and are experiencing continued expansion in global sales. To support our growing business, we are currently seeking an enthusiastic, ambitious individuals with a can-do attitude to join our dynamic team. Role Overview We are looking for a Customer Service Support Agents to assist our busy sales team with customer inquiries, follow-up, and administrative support. This is a fast-paced role that offers exciting progression opportunities for the right person. Key Responsibilities: Handle incoming customer inquiries and provide timely follow-ups. Offer administrative support to Sales Representatives. Accurately input data into our customer registration system, ensuring high attention to detail. Provide high-level back-office support to customers. Maintain a professional and friendly telephone manner at all times. Organize and prioritize tasks efficiently. Keep systems updated with real-time customer data received over the phone. Stay self-motivated and achieve productivity targets while meeting key performance indicators. Assist in specific tasks and projects as directed by the Sales Team. Requirements: Excellent telephone manner and communication skills. Strong organizational skills with a keen eye for detail. Computer literacy and the ability to update systems quickly and accurately. Confident, self-motivated, and assertive. Previous experience in telemarketing, customer service, telesales, or account management is a plus, but not required. A competitive mindset with a drive to succeed. European Language desirable but not essential. Why Join Us? Competitive salary, depending on experience. Opportunities for career progression. Join a supportive and motivated team with a strong company culture. Be part of a growing global business. Skills: Administration Telephone Skills Organised Languages Benefits: Parking On site Canteen Pension EAP Bike to Work Scheme

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements. This role will report to the Director of Application Production Support.
**Role Objectives: Delivery**
+ Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
+ The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
+ Provide subject matter expertise based on past experiences of SOA and ESB implementations
+ Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
+ Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
+ Creating, performance tuning, and troubleshooting message flows
+ Experience with IIB migration to ACE is added advantage.
+ Experience with IBM KAFKA product is a plus.
+ Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
+ Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
+ Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
+ Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
+ Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
+ Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
**Qualifications and Skills**
+ 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
+ Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
+ Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
+ Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
+ Computer skills are a must with the following software tools:
+ Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
+ Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
+ eG monitoring for Middleware components is added advantage.
+ Programming languages: Korn shell, Java, XML, Perl.
+ Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at