131 Support jobs in Ireland
Clinical support Specialist
Posted today
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Behaviour Support Specialist
Posted 7 days ago
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Manufacturing Support Specialist
Posted 7 days ago
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Production Support Specialist II

Posted 17 days ago
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Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements. This role will report to the Director of Application Production Support.
**Role Objectives: Delivery**
+ Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
+ The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
+ Provide subject matter expertise based on past experiences of SOA and ESB implementations
+ Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
+ Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
+ Creating, performance tuning, and troubleshooting message flows
+ Experience with IIB migration to ACE is added advantage.
+ Experience with IBM KAFKA product is a plus.
+ Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
+ Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
+ Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
+ Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
+ Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
+ Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
**Qualifications and Skills**
+ 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
+ Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
+ Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
+ Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
+ Computer skills are a must with the following software tools:
+ Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
+ Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
+ eG monitoring for Middleware components is added advantage.
+ Programming languages: Korn shell, Java, XML, Perl.
+ Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
SAP Partner Support Specialist - iXp Intern

Posted 17 days ago
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Job Description
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**What you'll do:**
**Position title:** SAP Partner Support Specialist - iXp Intern
**Location:** Galway
**Expected start date:** August or September 2025
**Duration:** between 8 to 12 months
You will play a key role in the Partner Support Team. The role involves:
+ Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
+ Answering direct queries (via email and live chat) from Partners, regarding administrative and operational aspects of their Partnership with SAP
+ Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners' overall experience with SAP.
+ Aligning with other key roles within the Partner Support Team in order to guide SAP Partners and provide a great Partner Experience. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that operate in your Market Unit.
**What you bring:**
We're looking for someone who takes initiative, perseveres, and stays curious. Who likes to work on meaningful innovative projects and are energized by continuous learning.
+ To apply for an internship, you must be a student currently enrolled in an academic institution
+ University Degree/Student in Business/IT preferable
+ Problem-solving and analytical skills, and proven experience in effective handling of high volume tasks in a short timeframe.
+ Creative thinking, willingness and ability to quickly learn new concepts and technologies
+ A pro-active and result-oriented team-player with strong communication skills, passionate about their work
+ Ability/openness to work well in a multicultural and multinational environment
+ Able to work independently and take ownership of assigned tasks
+ Experienced IT User - Outlook, Excel, Word, PowerPoint
+ Fluent in English, a European language is a benefit (German, French or Spanish preferable)
+ Proven experience in improving efficiency on processes
+ Proven track record of positive communication with project stakeholders
**Meet your team:**
SAP's vision is to help the world run better and improve people's lives. As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple. We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.
The Partner Support organization is a global organization primarily focused on the proactive and reactive enablement /management of a wide range of SAP partners (Sell, Service, Run, Build etc.).
? **Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 424570 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
Social Care Worker Autism Support Specialist
Posted 1 day ago
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Irish Customer Support Specialist - Relocate to Bulgaria
Posted 12 days ago
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Job Description
Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available
Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.
What youll do
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Deliver outstanding customer service via phone, email, and chat
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Understand and address user needs to ensure satisfaction
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Help with general inquiries, product support, and troubleshooting
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Collaborate with your team to provide a seamless customer experience
Who you are
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Fluent in: Irish
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Comfortable using English at a B2 level
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Strong communication skills and a positive, customer-focused mindset
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No prior experience requiredjust a willingness to learn and grow
What we offer
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Fully paid training to get you started ️
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Stable career path and development opportunities
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Attractive salary packages
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Private health insurance and access to 50+ benefits and services
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Supportive international environment , with referral bonuses
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Modern office in Sofia city center with gym, relaxation zones, and gaming areas
Why Sofia?
Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.
Apply now and start a remarkable journey to build your career and explore life in Sofia.
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Business Support Engineer - Ads Support
Posted 14 days ago
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We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer - Ads Support Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience with large scale enterprise system development
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Understanding of IT infrastructures and network protocols on different layers preferred, with knowledge of different data exchange formats and protocols
32. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet
Contract Support

Posted 17 days ago
Job Viewed
Job Description
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Contract Support

Posted 17 days ago
Job Viewed
Job Description
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)