52 Support Roles jobs in Ireland
Production Support Specialist

Posted 1 day ago
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Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support are 11am until 7 pm Monday - Friday,
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.
This role will report to the Director of Risk & Regulatory Reporting Application.
**Role Objectives: Delivery**
+ Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.
+ Production request/queries need to be addressed on timely manner and communicate effectively to Controllers/Users.
+ Investigate and resolve incidents, ensuring minimal impact to business operations.
+ Daily TWS batch monitoring and escalate to upstream system based on the delays and communicate to respective stakeholders.
+ Given an issue understand the logs, run the SQL queries, and debug the issue in granular level.
+ Interactions with Users and L3 support to coordinate on day-to-day issues.
+ Documenting the support issues and updating the status on daily scrum call.
+ Knowledge on Axiom Controller View and Azure Data Factory and Databricks jobs.
+ Knowledge of Microsoft PowerBI tool. Troubleshoot issues around reports, DAX, PowerQuery.
+ Axiom code migration and validate the reports in UAT /Prod.
+ Reg reporting code migration and involve on the regression testing process.
+ Incident management process flow needs to be followed and closed on timely manner.
+ Strong in SQL and PL/SQL programming skills.
+ Hands on experience on SQL scripting, AXIOM Controller View, UNIX, and Shell Scripting.
+ Excellent interpersonal skills, ability to interact with people at all levels and good communication.
+ Worked extensively with geographically distributed and culturally diverse teams, involving interaction with clients and other team members.
**Qualifications and Skills**
+ 3-5 years of experience in IT, preferably in the banking or financial services domain.
+ Strong knowledge of job scheduling tools like TWS
+ Experience with SQL, Unix/Linux commands, and scripting (Shell, Python, etc.).
+ Experience on IBM ETL DataStage, Denodo, Oracle SQL Developer, SQL Server Management Studio and JIRA.
+ Understanding of incident, problem, and change management processes (ITIL framework).
+ Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical audiences.
+ Strong documentation and reporting abilities.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Code support specialist

Posted 1 day ago
Job Viewed
Job Description
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Clinical Support Specialist
Posted 1 day ago
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Job Description
Clinical support specialist
Posted today
Job Viewed
Job Description
My client has recently partnered with another third-party provider of Cardiology Diagnostic Solutions for the HSE.
They need Irish Registered Nurses to come on-board and provide Cardiology Assessments on Patients who have been referred by GPs and Consultants.
You will be based in a Primary Care Centre in Arklow Co.
Wicklow APPLY TODAY Nurse / Qualified Registered Nurse / An Bord Altranais / NMBI / Clinical Specialists / Echocardiogram / Cardiology / Ireland This role is open to Irish, UK and EU Citizens who can work in Ireland without any Visa restrictions.
You do not need to have detailed experience in Cardiology as full training is supplied, but you must be a Qualified Registered Nurse in Ireland (An Bord Altranais / NMBI).
Job Title: Clinical Nursing Specialist (Cardiology) x2 Location: Arklow Co.
Wicklow (Primary Care Centre) Package: Mon Fri (9-5) Full Time Permanent €45k - €0k Basic (Dependent on experience and open to negotiation) 10% Annual Bonus Profit Share ( 000 - 000) Health Insurance Pension (5%) Paid Annual Leave (26 Days Plus Public Holidays) Income Protection Social Club Mobile Phone / Laptop Role: Your primary responsibility will be to perform focused echocardiograms for patients who have been referred by GPs or Integrated Care Hub Cardiologists in designated centres.
In this role, you will be required to communicate effectively with patients.
The delivery of the service is facilitated by the use of Artificial Intelligence (AI) driven guidance software for conducting focused cardiac ultrasounds, ensuring consistency and accuracy in imaging.
You will be responsible for prioritising urgent referrals ensuring that all scans are completed within the prescribed timeframes.
Duties: Deliver the Focused Echocardiogram Service, primarily within the Southeast Health Region Utilise advanced, AI-driven guidance software to ensure consistency and accuracy in imaging Prioritise urgent referrals and ensure all scans are completed within prescribed timelines Clearly explain procedures to patients, addressing any questions and ensuring their comfort throughout the process Collaborate with healthcare professionals to support integrated patient care Contribute to continuous improvement initiatives by seeking efficient and innovative ways to enhance service delivery Adhere to established clinical protocols, best practices, and regulatory standards Maintain up-to-date knowledge in the field to uphold the overall quality of the service Demonstrate proactivity, attention to detail, and self-motivation with excellent communication, organisational and problem-solving skills Build effective relationships at all levels through strong interpersonal skills Experience: Must be a registered Nurse in Ireland (An Bord Altranais / NMBI) Experience in Cardiology area preferable but not essential Personal Characteristics: Communication & influencing skills at an advanced level Ability to create a positive impact and convey confidence and credibility to others in a Clinical Environment Driven by a desire to succeed and a work ethos to match The Motivation to overcome setbacks and rise a challenge If you would like to be considered for this opportunity follow the links below and send me your CV.
Key Words: Nurse / Qualified Registered Nurse / An Bord Altranais / NMBI / Clinical Specialists / Echocardiogram / Cardiology / Ireland Independent Search Solutions (ISS Ltd) is as the name suggests an Independent Recruitment Agency that aims to treat all its applicants with the up-most respect and in a professional manner.
With a Company code of practice in place, you can be assured that your details will not be shown to any of ISS Ltd.s clients without your consent.
Skills: Irish Registered Nurse Clinical Nursing Nurse An Bord Altanais Clinical Specialist Echocardiogram Cardiology Benefits: Annual Bonus / 13th Cheque Group Life Assurance Medical Aid / Health Care Paid Holidays Pension Fund Performance Bonus Profit Share
Technical Code support Specialist

Posted 1 day ago
Job Viewed
Job Description
This position is ideal for someone with a strong backend development background who enjoys working across modern and legacy codebases, supporting mission-critical systems, and implementing improvements that enhance long-term performance.
Key Responsibilities
+ Provide technical code support for backend applications, assisting with troubleshooting, debugging, and patching.
+ Maintain and optimise Java-based applications, web services, and backend tools.
+ Collaborate with internal teams to implement fixes, updates, and enhancements to the Enacto Energy Management System.
+ Support deployment processes, including build tools, application servers, and configuration updates.
+ Assist in maintaining code repositories, branching strategies, and build pipelines.
+ Work with legacy and modern frameworks to ensure ongoing system stability.
+ Participate in backend performance tuning and server management on Windows-based environments.
+ Support automation, CI/CD processes, and release management where required.
YOU MUST HAVE
+ Strong Java development skills.
+ Web application development experience.
+ Proficient with Git for version control.
+ Experience with Maven for build automation (heavy usage in our legacy systems).
+ Knowledge of Spring Boot for microservice development.
WE VALUE
+ Experience with backend testing tools such as Postman or curl.
+ Knowledge of penetration testing and security testing.
+ Experience in performance testing and interpreting results.
NICE TO HAVE
+ Tomcat server configuration and management.
+ Managing Windows-based servers.
+ Working with Java Swing desktop clients.
+ Scripting experience (Python, Bash, etc.).
+ CI/CD automation tools (e.g., Jenkins).
+ Containerisation and cloud deployment experience:
+ Docker, Kubernetes, Google Cloud Platform.
**Our Offer**
+ Opportunity to work on a global energy management platform with large-scale impact.
+ Exposure to both cutting-edge and legacy technologies.
+ Collaborative team environment with supportive leadership.
+ Career growth in both technical and operational paths.
+ Competitive compensation and benefits package.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Field Support Specialist 3
Posted today
Job Viewed
Job Description
Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications. Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Production Support Specialist II

Posted 1 day ago
Job Viewed
Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements. This role will report to the Director of Application Production Support.
**Role Objectives: Delivery**
+ Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
+ The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
+ Provide subject matter expertise based on past experiences of SOA and ESB implementations
+ Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
+ Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
+ Creating, performance tuning, and troubleshooting message flows
+ Experience with IIB migration to ACE is added advantage.
+ Experience with IBM KAFKA product is a plus.
+ Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
+ Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
+ Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
+ Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
+ Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
+ Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
**Qualifications and Skills**
+ 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
+ Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
+ Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
+ Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
+ Computer skills are a must with the following software tools:
+ Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
+ Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
+ eG monitoring for Middleware components is added advantage.
+ Programming languages: Korn shell, Java, XML, Perl.
+ Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
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Front end Support specialist

Posted 1 day ago
Job Viewed
Job Description
This is a hands-on role where you will work with both core technologies and modern frameworks, ensuring that our platform is accessible, scalable, and easy to use.
Key Responsibilities
+ Develop and maintain front-end components using HTML5, CSS/SCSS, and JavaScript/TypeScript.
+ Build and optimise applications using React.
+ Collaborate with designers and product managers to translate concepts into responsive, interactive user experiences.
+ Ensure cross-browser compatibility and mobile responsiveness.
+ Work with backend teams to integrate APIs and data into the UI.
+ Use Git for version control and effective collaboration.
+ Ensure adherence to accessibility standards and performance best practices
YOU MUST HAVE
+ Strong proficiency in HTML/HTML5, CSS/SCSS, and JavaScript/TypeScript.
+ Hands-on experience with React.
+ Experience with Git for source control.
WE VALUE
+ Experience with HighCharts for data visualisation.
+ Familiarity with Tailwind CSS for rapid UI development.
+ Knowledge of GWT (Google Web Toolkit).
+ Proficiency with Yarn and Node.js.
NICE TO HAVE
+ UI/UX design experience and a strong design eye.
+ Advanced CSS/SCSS skills for creating high-quality, complex layouts and animations.
+ Experience with Docker or similar tools for front-end code hosting.
+ Familiarity with Google Cloud Platform or other cloud-based hosting solutions.
+ Experience using UI testing tools for quality assurance.
**Our Offer**
+ The opportunity to work on impactful, sustainability-focused projects with global reach.
+ A collaborative, innovative work environment where your ideas can shape the product.
+ Exposure to both modern and legacy systems for a broad skill set.
+ Competitive compensation and benefits package.
+ Career development and growth opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Irish Customer Support Specialist - Relocate to Bulgaria
Posted 5 days ago
Job Viewed
Job Description
Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available
Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.
What youll do
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Deliver outstanding customer service via phone, email, and chat
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Understand and address user needs to ensure satisfaction
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Help with general inquiries, product support, and troubleshooting
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Collaborate with your team to provide a seamless customer experience
Who you are
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Fluent in: Irish
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Comfortable using English at a B2 level
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Strong communication skills and a positive, customer-focused mindset
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No prior experience requiredjust a willingness to learn and grow
What we offer
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Fully paid training to get you started ️
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Stable career path and development opportunities
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Attractive salary packages
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Private health insurance and access to 50+ benefits and services
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Supportive international environment , with referral bonuses
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Modern office in Sofia city center with gym, relaxation zones, and gaming areas
Why Sofia?
Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.
Apply now and start a remarkable journey to build your career and explore life in Sofia.
Clinical Support Specialist (Clinical Training)
Posted today
Job Viewed