43 Support Specialist jobs in Ireland

We have an exciting opportunity for a Behaviour Support Specialist On a specified purpose contract supporting children/young adults with intellectual disability POSITION AVAILABLE: Specified Purpose Contract (Minimum 1 year duration) Full-time (35 hours per week) You are: Highly organized, eager for professional growth, and possess excellent verbal and written communication skills. You maintain a highly professional manner in providing support to families and staff teams. You are skilled at multitasking and are able to juggle multiple projects and ongoing are calm and collected and understand how to break down complex issues. You consistently uphold the rights and dignity of individuals we support. You take pride in your work and make it a point to cultivate a culture of respect and collaboration. We are: St. Catherines Association is a non-profit organisation and registered charity funded by the HSE that provides health related supports to children and young adults with moderate to profound intellectual disabilities and autism in the Wicklow area. These services include Respite and Short Break Support Services, Adult Day Services and Residential Services and access to clinical supports through referral to Childrens Disability Network Team. Job Role: Responsible for the assessment and development of support programmes for intervention for children and young adults who have intellectual disabilities and display challenging behaviours. You will use a person-centred approach. Develop Positive Behaviour Support Plans which includes identifying proactive strategies, adaptations, preventative strategies You will keep up to date with the relevant changes and best practice in the field of intellectual disability, driving and participating in evidence-based practise. Ongoing Monitoring using a range of tools to ensure the ongoing effectiveness of interventions and plans Provide training in a range of areas and approaches that may be required by the individuals support plan. Provide on-the-ground support for frontline managers, staff teams and families in translating training into action. Attend and participate in regular team and other meetings, both internal and external Engage effectively with outside agencies and advocate for the children and young people attending the service Essential: A degree in Psychology. A minimum of two years experience in a PBS Specialist role within a disability organisation providing PBS support services to Children/Adults. Extensive clinical experience working autonomously in carrying out Comprehensive Behavioural Assessments and the development and subsequent implementation of Multi-element Behaviour Support Plans. Experience designing and delivering training packages to staff and families (internal & external). Experience working as part of an inter-disciplinary team and autonomously. Hold a full clean driving license and have access to a car. Desirable: A Masters Degree in Psychology, Education or equivalent. BCBA certification or equivalent. Benefits: HSE Consolidated Pay Scales National Federation Voluntary Bodies Pension Scheme Employee Wellbeing Initiatives Refer a Friend Scheme Christmas Savings Club Excellent training opportunities Staff Education Loans and Paid Study Leave Bike to Work Scheme Enhanced Annual Leave Paid Maternity and Adoptive Leave * eligibility criteria Sick Pay Scheme * eligibility criteria Salary:As per the Clinical Nurse Specialist pay scale Salary:As per the Clinical Nurse Specialist pay scale Closing Date:5pm Friday 22nd August 2025 Benefits: HSE consolidated pay scales Contributory pension scheme Excellent training opportunities

Company description: WuXi Biologics is a world-class biologics services provider (from discovery, through to commercialisation) with global clients in the biopharmaceutical and healthcare industries. Our mission is to accelerate and transform discovery, development and manufacturing in the fast growing field of biologics to benefit patients worldwide. The company has sites/offices in China, US, EU and Asia. The company currently employs over 5,000 employees worldwide, and are providing services to over 200+ clients globally, including 13 of the top 20 biopharmaceutical companies. Job description: Manufacturing Support Specialist The Manufacturing Support Specialist is a key member of the manufacturing team providing continuity across the 24/7 manufacturing shift teams. This role is responsible for providing day-based support to the Manufacturing teams to ensure that batch manufacture is running as intended. This role will focus on providing support to the shift teams to ensure that MFG reportable KPIs are consistently met. Main area for focus will be related to the following: GMP Documentation Right First Time Execution, review and close out Manufacturing Audit Readiness Training Compliance Continuous Improvement CAPA/Change control Safety OEE Organization Description As Manufacturing Support Specialist, youll be joining an organization where people of all backgrounds and experiences are respected, and where we work together focused on changing lives. In this role you will report into the Manufacturing Associate Director (Upstream/Downstream). Your Responsibilities In this role, you will be responsible for: Providing Cross Shift support to manufacturing personnel to promote best practice across 24/7 MFG shift teams. This role will be POC for the shift teams and be responsible for coordinating, screening and progressing improvement ideas generated from the teams. This will be a varied and evolving role within the Manufacturing team which may also include leading manufacturing investigations, support continuous improvements and implementing good work practices for the shift teams Manufacturing support where appropriate provide MFG input into cross-functional teams investigating manufacturing process, environmental and water monitoring deviations. Support the disposition process, manage and track document execution and review. Participate in cross-functional project teams as applicable. Identify process improvement projects and implementation and work with MT and MSAT to priorities projects/support demands from the Business Unit. Coordinate communications across the shift teams to ensure consistent communication. Point of Contact for co-ordination of the Management of Cleaning Verification and Equipment Release. Compliance and Right First Time Execution,ensure manufacturing owned investigations & change controls are raised and closed on time, recurring deviations are tracked, and that true root cause and effective CAPA are identified and implemented. Support audit readiness Internal facility audits and documentation tracking. Support and lead a culture of Right-First Time (RFT) through partnerships with manufacturing shift teams and provide leadership in the use of Opex principles to optimize technical and business processes. Participates in HAZOPs and reviews documentation as required. Supports and monitors safety systems, safety audits and monitors behaviours and performance on shift as required and supports safety communications as required. Supports the investigation of safety or environmental incidents on shift as required and records, reports and resolves/escalates unsafe conditions or near misses that are observed. Perform all duties in accordance with GMP requirements, SOPs and controlled documents Will be flexible to take on additional tasks and responsibilities at the discretion of their manager Will act as a role model for the Manufacturing function and also the wider organisation in adherence to the WuXi corporate core values and PROUD culture Your Profile Education: Third level qualification in a Science or Engineering related subject Knowledge/Experience: Familiarity with Biologics manufacturing processes (Bioreactors, Chromatography, Ultra filtration, etc.,) is required. Experience of investigations and change controls preferred. Understanding of OEE Minimum of 3-4 years experience in large-scale Biopharmaceutical Industry? Thorough knowledge of current Good Manufacturing Practices (cGMP). Personal/Behavioural skills Interpersonal / Teamwork Good interpersonal skills coupled with demonstrated ability to effectively work in a cross-functional matrix organisation essential. Excellent focus and attention to detail. Flexibility and positivity about change in a dynamic working environment. Excellent communication skills (including computer literacy) with the ability to develop, build, present and defend investigations/root cause analysis in both written and verbal form. Project management Excellent organizational skills essential. Self-driven, able to handle multiple activities simultaneously, prioritizing as appropriate. Business acumen/commercial awareness Experience in continuous improvement using Lean manufacturing tools preferred. As we extend our global reach, we need colleagues interested in change, in challenge, and in building a new future together. Reach beyond yourself and discover your true potential! If you have the ability to thrive in a dynamic and fast-paced environment and feel that the moment has come for you to be part of such an exciting journey towards accomplishing our vision - Any drug can be made, and any disease can be treated - dont miss out on this opportunity to join us and reach beyond yourself and discover your true potential. Apply now! Would you like to know more before you apply? Please visit us at or contact us via WuXi Biologics is an equal opportunities employer. Skills: Organisational BioProcessing Analytical MFG Benefits: Bonus Canteen Parking Pension VHI

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week.
+ Occasional, planned, Saturday weekend work.
**Role Description**
We are currently looking for an IT Helpdesk Representative to join an energetic Global team in our Tralee office. The successful candidate will report to the Helpdesk Team Lead in the Tralee office. The overall role is to provide high-end quality customer service to our end-users located in North America and EMEA, assisting them their IT related issues and queries.The ideal candidate will be diligent, reliable, quick to learn and calm under pressure with a logical, methodical and accurate approach to troubleshooting issues and supporting the business. Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills and communication both verbal and written are vital.The individual will participate in the daily administrative details and will possess a process-oriented mind set. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday - Friday, working 7.5 hours each day on a shift rotation basis which changes each week. Occasional, planned, Saturday weekend work. We are a global support team and are open for business as usual for other regions during our bank holiday dates.
**General Duties and Responsibilities:**
+ Providing internal end user support through various channels (Phone, Teams, Service Now)
+ Taking IT related calls from end users
+ Managing a Self-Service ticket queue
+ Logging & managing these tickets through to resolution
+ Supporting the Major Incident process
+ Primary IT Contacts for the business
+ Work with and support ad-hoc IT initiatives / projects
+ Prepare and update Knowledge Articles as required
+ Supporting Application teams with their Projects, queries and issues
+ Supporting during build and test weekends during the year (Scheduled test weekends)
+ On Call Rotation (Weekend)
+ On Site Desktop Support
+ IT Asset Management
+ Working with teams on process improvement (lean) ideas and assisting with automation to reduce manual work.
**Essential Skills**
+ Able to grasp new concepts quickly and efficiently
+ Willingness to learn
+ Highly self-motivated and ability to work on own initiative as well as under direction
+ Excellent attention to detail and proven analytical and problem-solving abilities
+ Experience working in a team-oriented, collaborative environment
+ Experience in working in a fast-paced environment, using multiple systems for their current role
+ Excellent written and oral communication skills including strong technical documentation expertise
+ Strong customer service orientation
+ Good interpersonal skills including empathy with users, active listening, patience and understanding
+ Ability to effectively prioritise and execute tasks in a high-pressure environment
**Role Objectives: Expertise**
Demonstrate understanding of device reporting tools to aid in issue triage and identification. Display familiarity with the functionality of user applications to understand where issues may occur. Possess knowledge of end-user hardware to be able to repair and replace faulty components. Show familiarity with the reporting tools and procedures for various back-end systems to aid in the creation and running of periodic reviews.
**Desirable Experience**
+ Previous IT Helpdesk experience and/or call centre experience.
+ Knowledge of ITIL service delivery best practices
+ Citrix/virtual environments.
+ Windows 11
+ Service Now
+ An understanding of MS Office applications/O365
+ An understanding of Active Directory
+ Remote Support Tools
+ Troubleshooting Hardware issues
+ Knowledge of Apple Mac/iPad a plus
+ iPhone user support
+ Foreign language skills (French, German, Japanese) a plus.
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at

Customer Support Specialist - German & English Location: Cork, Ireland (fully onsite) Salary: €34,500/year + Monthly Performance Bonus + €,000 Sign-On Bonus Relocation: 4 weeks accommodation for international hires Why This Role? Are you a natural communicator who thrives on solving problems and making someone's day better? Are you curious about fintech and looking for a role that offers variety, challenge, and growth? This is more than just a customer service job. This is your opportunity to join a forward-thinking company supporting a global fintech leader-right here in Cork. The Role at a Glance As a Multilingual Customer Support Specialist, you'll support users of cutting-edge payment technologies. Your mission? Deliver outstanding support through phone, chat, and email-answering questions, resolving technical issues, and guiding customers with empathy and precision. Your daily work will be diverse and rewarding-no two days are the same. You'll be: Acting as the first point of contact for customers Investigating queries and delivering timely resolutions Learning multiple tools and systems to provide fast, accurate assistance Collaborating with a friendly, international team that supports each other What You'll Bring Essential: Full fluency in German and English Clear and confident communicator Tech-comfortable: quick to learn and use digital tools Able to multitask and stay calm under pressure A natural problem solver with attention to detail Bonus points if you have: Previous experience in customer support or contact centres A passion for fintech, startups, or innovative digital services What's in It for You? Compensation & Incentives ,500 base salary Monthly performance bonus 000 sign-on bonus Wellbeing & Benefits Access to health & wellness initiatives from day one GP scheme, vision care, occupational health Contribution towards private medical insurance (based on tenure) Employee engagement programs and social events Workspace & Transport State-of-the-art office: creative zones, gym, coffee bar & subsidised canteen Onsite car parking Cycle-to-work scheme TaxSaver public transport options Relocation Support Moving to Ireland? We'll provide up to 4 weeks of paid accommodation to help you settle in Why Join Us? Be part of a team that genuinely supports one another Enjoy a role where your ideas and input are welcomed Gain valuable experience in a booming global industry Work with an employer that cares about your career and wellbeing Ready to Start Your Next Chapter? Bring your passion for helping people and your language skills to a role where every conversation counts. Join a vibrant, supportive team in Cork-and grow with us. Apply today and be part of something exciting! Skills: German German Customer Service German Client Services German Call Centre. Benefits: bonus pension healthcare

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production Middleware software applications. They will be given opportunities to participate to work with the Development Middleware and Interface teams to support changes through the SDLC and will play a key role in working with team members and technologies to fulfil projects and technical requirements. This role will report to the Director of Application Production Support.
**Role Objectives: Delivery**
+ Support various development teams across the Americas and EMEA to ensure middleware components are tested and deployed through the environment.
+ The role requires a high level of skills to support critical middleware components providing technical guidance and leadership across the organization.
+ Provide subject matter expertise based on past experiences of SOA and ESB implementations
+ Creating Message Models/Sets and Message Definitions using WSDLs, XML Schemas, MRM and TDS formats (CSV, SWIFT, NACHA and X12).
+ Migrating message flows and message sets from IBM Integration Bus 10.x to ACE
+ Creating, performance tuning, and troubleshooting message flows
+ Experience with IIB migration to ACE is added advantage.
+ Experience with IBM KAFKA product is a plus.
+ Supporting message flows using Compute Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes, Mapping Nodes, Java Compute Node, Java Custom Nodes, FileInput and FileOutput Nodes and Database Nodes. Experience in Programming Languages: Korn Shell scripts, PERL, Java, SQL, C, C++.
+ Project management, business analysis and IIB toolsets, including the MS Office Suite, Visio, MS Project, TOAD and PVCS Code management.
+ Working with Operating systems such as UNIX (AIX), Linux (RHEL), Windows (2008/2012).
+ Working with Databases such as Oracle 9i, 10G, 11i, PL/SQL, Stored Procedures.
+ Experience with a wide variety of testing tools and techniques, ex. MBTestClient, JUnit and Test Director.
+ Management skills to coordinate Change Management and production issues among multiple depts. (Business, Operations, Vendor).
**Qualifications and Skills**
+ 5-7+ years of experience with IBM WebSphere Message Broker 9.x +/IBM Integration Bus 10.x
+ Strong WebSphere Message Broker and WebSphere MQ technology skills required to provide architecture and design solutions in the areas of Information Integration Architecture and Governance.
+ Ensure Service implementation consistency, speed of delivery, and promote reuse through creation of reusable middleware assets.
+ Experience with Datapower, WSRR, BPM , Rational Integration Tester (IBM Green Hat) and some other IBM tools preferred.
+ Computer skills are a must with the following software tools:
+ Database: Oracle 9i /10G/11i, PL/SQL Stored procedure.
+ Application: IBM Intergration Bus 10.x, IBM WebSphere MQ v9.x or higher, MQFTE v9.0 or higher.
+ eG monitoring for Middleware components is added advantage.
+ Programming languages: Korn shell, Java, XML, Perl.
+ Operating Systems: Unix (AIX), Linux, Windows, MS Office: Excel, Word, Power Point.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at

Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

• Deliver outstanding customer service via phone, email, and chat

• Understand and address user needs to ensure satisfaction

• Help with general inquiries, product support, and troubleshooting

• Collaborate with your team to provide a seamless customer experience

Who you are

• Fluent in: Irish

• Comfortable using English at a B2 level

• Strong communication skills and a positive, customer-focused mindset

• No prior experience requiredjust a willingness to learn and grow

What we offer

• Fully paid training to get you started ️

• Stable career path and development opportunities

• Attractive salary packages

• Private health insurance and access to 50+ benefits and services

• Supportive international environment , with referral bonuses

• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**What you'll do:**
**Position title:** SAP Partner Support Specialist - iXp Intern
**Location:** Galway
**Expected start date:** August or September 2025
**Duration:** between 8 to 12 months
You will play a key role in the Partner Support Team. The role involves:
+ Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
+ Answering direct queries (via email and live chat) from Partners, regarding administrative and operational aspects of their Partnership with SAP
+ Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners' overall experience with SAP.
+ Aligning with other key roles within the Partner Support Team in order to guide SAP Partners and provide a great Partner Experience. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that operate in your Market Unit.
**What you bring:**
We're looking for someone who takes initiative, perseveres, and stays curious. Who likes to work on meaningful innovative projects and are energized by continuous learning.
+ To apply for an internship, you must be a student currently enrolled in an academic institution
+ University Degree/Student in Business/IT preferable
+ Problem-solving and analytical skills, and proven experience in effective handling of high volume tasks in a short timeframe.
+ Creative thinking, willingness and ability to quickly learn new concepts and technologies
+ A pro-active and result-oriented team-player with strong communication skills, passionate about their work
+ Ability/openness to work well in a multicultural and multinational environment
+ Able to work independently and take ownership of assigned tasks
+ Experienced IT User - Outlook, Excel, Word, PowerPoint
+ Fluent in English, a European language is a benefit (German, French or Spanish preferable)
+ Proven experience in improving efficiency on processes
+ Proven track record of positive communication with project stakeholders
**Meet your team:**
SAP's vision is to help the world run better and improve people's lives. As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple. We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.
The Partner Support organization is a global organization primarily focused on the proactive and reactive enablement /management of a wide range of SAP partners (Sell, Service, Run, Build etc.).
? **Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 424570 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

CustomerSupportAdvisor Location:Dublin (hybridworking,full-timeonsiteinthetraining,lateritwill beahybrid) StartDate:September 15th ContractDuration:6months Salary:€29,000perannum WorkingHours:Monday-Friday(09:00-18:00) Cpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving access to the best training, systems, and support from our colleagues in Bank of Ireland. Our goal is that while you are a Cpl colleague on site with Bank of Ireland, you are set up for success no matter what your role, duration, or terms of your contract. This role will provide full 360 support to you by way of full training, and on-going support to develop yourself. This is an environment where the customer is the focus, and as a Cpl colleague on site with this client, you will be central to that delivery. At the heart of this purpose is our commitment for an inclusive environment. Whattheroleisabout: *Provide`BestinClass`customerserviceandprovideclearsolutionstocustomerqueries *Performandapproachyourroletotheprofessionalstandardsexpectedofaleadingcontactcentre *Worktowardsachievementofindividualperformanceobjectives *Positivelycontributetoyourteamandsupportteamcolleagues *Compliancewithallregulatoryrequirementsincludingalloperationalandadministrativeprocedures *Embracepersonaldevelopmentandensurethatrequiredlevelsofcompetencyarebeingachievedinlinewithroleexpectations Rolerequirements: *ExcellentteamplayerwithenergyandcommitmenttoachievingthegoalsoftheFraudCustomerCentre *Customerserviceexperiencewithastrongcustomerfocus *Stronginterpersonalandcommunicationskills *Aflexibleenergeticandinnovativeapproachtowork.Abilitytoadapttoachangingenvironment *Self-motivatedwiththeabilitytomeettargets *Excellentproblemsolvingandresolutionskillswithgoodattentiontodetailwithemphasisongettingitrightfirsttime DesirableQualifications,Skills&Experience: *Experienceinaphone-basedrole *StrongITSkills,i.e.,Microsoftproducts BenefitsofbeingaCplcolleagueonsite: *Greatstartingrates&hours *Engagedonboarding&training *APA/QFAsupportsubjecttorole *DedicatedEAPprogram *BikeToWorkscheme *Traveltaxincentives *Adiverseandinclusiveculture *Remote,hybrid&on-siteopportunities-Subjecttorole *Flexiblehoursavailable-Subjecttorole *Accesstothe internalBOICareersLabandsoftskilltraining Cpl is committed to providing a positive employee experience for all its people, where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. Cpl is an Equal Opportunity employer. At Cpl, we believe that delivering our vision to be the worlds best at transforming our clients and candidates through sustainable transformational talent solutions & experiences can be achieved by having a diverse and inclusive culture, where everybody feels that they can bring their whole selves to work and are proud to do so. Cpl welcomes applications from all individuals, including applicants with additional needs and disabilities, and those who have taken time out for reasons including family or caring responsibilities. As a company, Cpl is a Gold Medal holder for Diversity & Inclusion. We have also been recognised as the 5th Best Large Workplace in Ireland by Great Place to Work; these values drive our passion for our programs, supporting our clients and Cpl colleagues across our client sites. Skills: "customer service" "customer" "hospitality" Benefits: Paid Holidays

Job Title:
Customer Support Advisor - German
Job Description
**Experience the power of a game-changing career** .
Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.
+ Hourly rate of £12.25
+ **Hybrid model** - A mix of days on site based in Belfast City Centre & the comfort of your own home.
+ **Full time permanent position** - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.
As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.
**What's in it for you**
+ Discount on car and home insurance with AXA!
+ 28 days paid holidays.
+ Refer a friend incentive.
+ **Employee Assist Program-** a range of support and resources, accessed free.
+ **Wrkitplatform-** access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
+ **PUREGYM** Discount & 0% joining fee.
+ **Free healthcare cover** for you and your dependents with pension (after one year)
+ **UNUM Dental cover-** comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
+ **Employee Stock Purchase Plan (ESPP)** allowing you to buy Concentrix stock (CNXC)
**Your qualifications**
Concentrix is a great match if you:
+ Excellent English & German verbal/written skills.
+ Social media or content moderation experience (desired)
+ Minimum of 6 months customer service experience (mandatory)
+ Are fully flexible between 8am-12am (Midnight) - Monday to Sunday.
+ Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
+ Have a spotless record, free from any credit, criminal or disciplinary issues
**Experience the best version of you!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice."
**Concentrix is an equal opportunity employer**
_Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
**Eligibility to work**
In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Location:
GBR Belfast - Maysfield
Language Requirements:
German
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (