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Senior Actuary - Process and System Development - CL Reinsurance - Permanent

Location:

Dublin, IE

Description:

• Full Time, Permanent position
• Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed hereBenefits ()

Role Overview

After a very successful period of growth CL Re has developed a significant and diverse portfolio of reinsurance transactions. A significant project has now been commissioned to design, develop and implement an integrated suite of processes and systems that will give rise to an efficient, reliable, robust and scalable platform to support the Actuarial Function discharge its responsibilities. The platform will leverage existing processes and systems and be developed to support both the existing portfolio and the planned portfolio growth in the years ahead.

A bright, talented and motivated individual is sought to fill a Senior Actuary role on the Process and System Development team to undertake the project work. This role would suit an actuary who:

• Is at ease working on deep technical matters and complex models.
• Is interested in applying critical thinking and working closely with a variety of stakeholders and subject matter experts to develop and implement solutions.
• Is motivated by process improvement initiatives and capable of enacting change .

What you will help us to achieve

In this role the successful candidate will:

• Develop a deep understanding of the Actuarial Function deliverables, the existing processes and systems, and the associated challenges and limitations.
• In conjunction with the model development and data management leads, develop a clear vision for an integrated suite of modern actuarial reporting processes that enables the Actuarial Function effectively and efficiently produce its deliverables.
• Work with the Actuarial teams, Actuarial Senior Management, and relevant subject matter experts to design and develop the optimal suite of processes and systems (i.e., the solution) to produce deliverables.
• Develop co-ordinated and cohesive work plans to deliver the solution and provide accurate estimates for effort and timelines. Ensure that the benefits the solution gives rise to are clearly specified, carefully articulated and the means to realise them are understood and accepted as part of the delivery roadmap.
• Carefully communicate the vision and the associated execution strategy to the relevant stakeholders.
• Become an expert on the new processes and systems and ensure compliance with relevant Group policies, regulatory requirements (OSFI) and professional guidance.
• Guide and oversee the Actuarial teams' migration across to the new processes and systems, ensuring the targeted benefits are fully realised across the Actuarial Function.
• Support the development of an environment, and ultimately a culture, that encourages new approaches, challenges the status quo and inspires creativity. Explore the use of emerging technologies and develop an understanding of how they can be leveraged for actuarial processes.

What you will need to be successful in the role

The ideal candidate will have:
• Significant experience operating in an actuarial environment in an insurance or reinsurance company.
• A relentless passion for success and making an impact.
• Demonstrated experience across some of the following:
-Data management and analysis, cash flow modelling and actuarial reporting.
-Developing finance and actuarial systems, the software development lifecycle and change management.
-Working on process improvement initiatives (including delivering project timetables and communicating progress to relevant stakeholders),agile ways of working and long-term project management.
• Extensive experience with MS Excel, MS Word, MS PowerPoint, VBA, R, SQL, Prophet, DCS, Power BI and knowledge of other modern programming languages.
• A demonstrated ability to:
-Apply critical thinking, solve problems, and make decisions effectively and efficiently.
-Plan and organise work, manage time effectively and ensure timely completion of deliverables.
• A high level of comfort operating in an environment with ambiguity, frequent change and uncertain parameters.
• Highly refined verbal and written communication skills and in particular, an ability to effectively communicate complex concepts to different audiences.
• A demonstrated capacity to build relationships, gain trust and command respect at all levels.
• A credible voice speaking to senior decision makers within the Division and the Group.
• A strong work ethic, a pragmatic approach to work, and a willingness to work to a flexible schedule.

Key Competencies

• Functional & Technical
• Problem Solving & Decision Making
• Drive for Results
• Innovation and Change
• Planning & Organising
• Communication & Influencing

About us

Canada Life Reinsurance (CL Re) is a division of Great-West Lifeco Inc. (Lifeco) and a leading provider of client focused reinsurance solutions in the United States, Europe and Asia. CL Re offers a range of innovative risk and capital management solutions covering mortality, longevity, health, lapse, investment, non-life and P&C risk for insurers, reinsurers, and pension funds. CL Re is continuing to expand the solutions it offers to new and existing clients in many global markets.

CL Re has offices in Dublin, Toronto, Philadelphia, Bermuda, Barbados, and Regina. The Dublin office is the base for CL Re's European and Asian operations as well as the Irish reinsurance entity, Canada Life Re Ireland dac (CLReI). It comprises approximately 170 reinsurance professionals, including 120 actuaries and trainee actuaries. It is a proactive, inspiring, and friendly environment where talent and hard work are recognised and rewarded.

Lifeco is a Canadian headquartered, international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. Lifeco and its companies have approximately 32,000 employees, $3.2 trillion in consolidated assets under administration and a capital ratio (LICAT) of 130% (as at 31/03/2025).

As a Company we are committed to a diverse and inclusive workplace where employees can thrive and reach their full potential.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life Reinsurance by Recruitment Agencies will not be accepted for this role.

Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact and we will be delighted to ensure you are fully supported to be your best.

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

About the Business:
LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate , commerce more transparent, business decisions easier and processes more efficient.
About our Team:
By joining us you will have the opportunity to share ownership in solving this problem end to end. You will be connecting and importing different data sources, extracting more value from existing data sources, and delivering insight to our customers in a high resilience and time sensitive manner 24/7. We process thousands of data transactions per second from terabytes of data that have a direct impact on the revenue of our customers, which require creative solutions to ensure reliable and scalable systems geared for future growth.
About the Role:
What we are looking for is someone with sound technical knowledge to help guide and grow a team of software -, DevOps- engineers, and quality assurance specialists while ensuring quality products are delivered on time .
This position serves as a subject matter expert for a specific team of Software Engineers. In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies. The position has direct reports.
Responsibilities:
- Serve as the initial point of escalation for software development issues within specific area of responsibility. - Interface with other technical personnel or team members to finalize requirements. - Write and review portions of detailed specifications for the development of system components of moderate complexity. - Work closely with other development team members to understand moderately complex product requirements and translate them into software designs. - Successfully implement development processes, coding best practices, and code reviews. - Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. - Design and work with complex data models. - Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Requirements:
- Ability to design and work with complex data models. - Strong Proficiency in Java/J2EE development language, Design Patterns
- Experience to Spring Framework
- Strong Proficiency on working in AWS
- Strong Proficiency with up to date security tools, secure design patterns and advocate for SSDLC
- Familiarity with BDD methodology
- Ability to write and review portions of detailed specifications for the development of complex system components. - Strong organization/project planning, time management, and change management skills. - Strong problem-solving and communication skills.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Generous holiday allowance with the option to buy additional days ● Health screening, eye care vouchers and private medical benefits ● Wellbeing programs ● Life assurance ● Access to a competitive contributory pension scheme ● Save As You Earn share option scheme ● Travel Season ticket loan ● Electric Vehicle Scheme ● Optional Dental Insurance ● Maternity, paternity and shared parental leave ● Employee Assistance Programme ● Access to emergency care for both the elderly and children ● RECARES days, giving you time to support the charities and causes that matter to you ● Access to employee resource groups with dedicated time to volunteer ● Access to extensive learning and development resources ● Access to employee discounts scheme via Perks at Work
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Software Engineering
Job Title
Manager, Software Development Engineering (Commercial Solutions)
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Commercial Solutions team in Dublin have an exciting opportunity for a Manager of Software Development to help further grow our organization by enabling teams to enhance and modernize our Commercial business-to-business (B2B) digital payments services. This position will be key to growing a global B2B technology platform, operating at-scale, requiring focus on performance, security, and reliability.
Role
As Manager, Software Development Engineering you will manage scrum teams building commercial Java-based, distributed, highly available applications.
- Take a product initiative from requirements to production
- Lead and guide an agile teams of scrum masters, business analysts, developers and testers to deliver software that meets business objectives
- Oversee effective development and delivery of software solutions
- Collaborate with the Product Owners, Business/Tech Operations, and other stakeholders
- Drive positive change within systems/process to optimally deliver on commitments
- Drive agile best practices amongst the teams
- Drive your team's capability and performance through coaching, mentoring, performance feedback and career development
- Communication of status/progress to product teams/customers/senior management
- Contribute to the knowledge of the software development guild
All About You
- Experience with managing development teams in a multi-team environment, and experience with remote management
- Experience with applying Scrum or SAFe Agile in a product development environment where high levels of performance, reliability and security are essential
- Great communicator with proven experience in collaborating with business stakeholders
- Payments and fintech experience will be an advantage when it comes to compliance requirements such as PCI DSS
- Experience with the following technologies is a distinct advantage:
- Java/Spring/Hibernate
- RESTful APIs
- RDBMS such as Oracle and Postgres
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager Software Engineering
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
- The Decision Management program enables intelligent decision-based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.
- This program leverages business rules & AI engines, a streaming big data cluster, an in-memory data grids, APIs, & UIs to deliver real time decisions at global scale
We are looking for a Software Engineering Manager/Engineering Lead to join our DMP team for the Decision Operations product in Dublin office.
- Are you a people manager and technical programmer with experience working on high performance applications?
- Do you want to be part of a team which helps prevent fraud on every Mastercard transaction in this world?
Role
- Technically lead a development team to code scalable, reliable, maintainable, and secure Java decision operations applications
- Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, engineering principles, processes, and best practices
- Provide strong people leadership and technical guidance to team - lead with a technical vision prioritizing business value
- Lead by example with hands-on approaches that demonstrate engineering excellence.
- Work closely with director, product manager, technical leads and architects to align on objectives and architecture guidelines
- Ensure successful delivery of software capabilities adhering to SAFe Agile processes and ceremonies
- Take ownership of complex problems and production incidents with dependencies across services and collaborate with cross-functional teams to drive timely resolution.
- Possess the aptitude to quickly learn and contribute to our complex platform
- Perform code reviews to ensure best practices
- Foster a blameless postmortems culture to identify root causes of incidents and implement corrective and preventive measures.
- Establish effective partnerships and relationships across multiple organizations
- Encourage knowledge sharing and collaboration within your Guild/Program to drive the reuse of patterns, libraries, and best practices, enhancing overall productivity.
All About You
- Proven track record of delivering results with available resources and developing a high performing development team
- A strong technical leader who can effectively communicate your vision and roadmap to a wide variety of stakeholders and successfully engage your development team
- Proficient programming skills with a deep understanding of Java, SQL, Linux, Spring Framework
- Experience working with highly scalable, reliable, maintainable, performant and secure applications
- Solid expertise in unit testing and familiarity with mocking frameworks like JUnit, Mockito
- Capability to identify and analyze user requirements, clarify requirements with the team, and provide high level solution and estimates.
- Bachelor's degree in computer science, Software Engineering, or a related field
- Desirable skills - experience working with Kafka, Redis, Splunk, Dynatrace, Prometheus
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Software Engineering
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Settlement Program provides vital systems and services to the Mastercard Treasury and Finance team in support of global payments/customer funds movement, treasury operations, liquidity, foreign exchange, risk management and capital management. We are directly responsible for moving billions of dollars each day between our customers. We are an agile development organization with teams located in both St. Louis, Missouri, Dublin, Ireland and Pune, India.
Role:
Overview
- Responsible for the analysis, design, development and delivery of software solutions
- Defines requirements for new applications and customizations, adhering to standards, processes and best practices
Responsibilities
- Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
- Work with business/product owners to develop and deliver on new services to introduce new products and bundles
- Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
- Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
- Continuously engage and improve teams' performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
- Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
- Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
- Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
- Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
- Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
- Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
About You:
- IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
- Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
- Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Steeltoe, Angular, DXP, others)
- Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code
- Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
- Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
- Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
- Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring
- Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
- Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time
- Has skills to understand customer journeys and ensure a good customer experience by continuously reducing mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)
- Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation
- Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others)
- Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
- Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
- Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to understand application/service limits and behaviors
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Overview

Quest's Software Center for Advanced AI Architecture in Cork, Ireland is seeking experienced engineers ready to take ownership of critical AI infrastructure and deployment systems. As the central hub for AI innovation across Quest's entire SaaS platform ecosystem, it will shape the future of enterprise AI solutions that serve millions of users worldwide.

Ready to drive your own AI engineering projects while making a direct impact on production systems? As part of our Software Center for Advanced AI Architecture, you'll independently design and implement scalable AI solutions using cutting-edge deployment technologies and cloud-native architecture. You'll have the opportunity to own complete system components, collaborate closely with data scientists to productionize models, and mentor junior engineers while continuing to expand your technical expertise. If you're looking to move beyond implementing others' designs to architecting your own AI solutions, this is where you make that transition.

As an AI Engineering Director you will lead a team of Software Engineers and Data Scientists to design, develop, and deploy cutting-edge AI solutions across industries. Drive innovation, ensure high-quality development practices, and align AI initiatives with business goals.

Responsibilities

• Lead and mentor a team of developers focused on AI solutions.
• Oversee project planning, execution, and delivery.
• Collaborate with cross-functional teams to identify AI integration opportunities.
• Maintain strong knowledge of AI technologies and trends.
• Ensure adherence to agile methodologies and software development best practices.
• Manage budgets, timelines, and risk mitigation.
• Collaborate with product managers and executives to shape technical vision.
• Represent the organization at industry events and conferences.
• Promote a culture of continuous learning and innovation.
• Ensure compliance with ethical AI practices and data governance.

Qualifications

• Advanced degree in Computer Science, Engineering, or related field.
• 10+ years of software development experience, with 3+ years in a leadership role.
• Proven experience with AI/ML technologies and real-world implementations. Deep expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch, LLMs).
• Strong communication, leadership, and team-building skills.
• Experience in agile environments and managing multiple concurrent projects.
• Strong architectural and strategic thinking.
• Experience with cloud infrastructure and AI model deployment.
• Excellent stakeholder management and cross-functional collaboration skills.
• Experience with cloud platforms (Azure is preferred, AWS, GCP)

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

We're not the company that makes big promises. We're the company that fulfills them.

We're Quest: Where Next Meets Now.

Why work with us!

• Life at Quest means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationship.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members' health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at Quest Careers Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending

If you are passionate about building and scaling foundational systems under real-world operational pressure, and you are excited about leading global, high-performing teams through the challenges of real-time threat detection at scale, driving technical innovation, and fostering operational and organisational resilience, we would love to meet you.

About the Team
Cyber threats are becoming more sophisticated, frequent, and damaging, challenging organisations to stay ahead of attackers in an increasingly complex digital landscape. Detection and Response is one of the fastest-evolving and most critical areas within cybersecurity, where real-time threat detection, rapid investigation, and automated response are essential to reducing risk and minimizing impact.

This role offers the opportunity to lead mission-critical engineering teams focused on the technical heart of Rapid7's Detection and Response platform: Log Search (our proprietary search and indexing system), the network sensor engineering team, and our Site Reliability Engineering function for Detection & Response.

About the Role

Success in this role will require deep technical expertise in high-scale distributed systems, search technologies, networking, observability, and cloud-native reliability practices, combined with proven leadership experience in scaling teams, aligning engineering and product strategy, and driving operational and cultural excellence across a complex organisation.

As a Director, Software Engineering, Detection & Response, your primary responsibility will be to lead the strategic vision, development, and execution of scalable security detection and incident response systems, ensuring the protection of organisational assets while fostering a high-performing engineering team. Specifically, your focus will be to:

• Develop and maintain technical execution plans aligned to roadmap goals, driving high standards for delivery quality, resilience, and performance.

• Lead engineering teams responsible for Log Search (Rapid7's proprietary search and indexing technology), network sensor engineering, and site reliability operations.

• Drive technical excellence in search architecture, distributed systems, networking, observability, and operational tooling.

• Partner closely with Product Management, UX, and Customer Success to align engineering priorities with customer needs and product vision.

• Ensure scalable, cloud-native development, testing, and deployment processes that support the platform's growth and resilience.

• Invest in the growth and development of technical leadership within the team, building a strong, thriving engineering culture.

• Engage with customers and internal stakeholders to gather feedback, remove friction, and drive improvements across the platform.

• Champion operational excellence initiatives including system health, availability, disaster recovery, and incident management practices.

• Collaborate cross-functionally to improve product quality, customer experience, and engineering scalability.

The skills and qualities you'll bring include:

• 8+ years of engineering leadership experience, including experience managing complex platform technologies at scale.

• Strong computer science fundamentals, particularly in areas such as high performance data processing, search, storage, data indexing, distributed systems, network protocols, telemetry, and cloud architecture.

• Experience building and operating complex backend systems, large-scale data stores, network telemetry pipelines, or reliability engineering frameworks.

• Track record of growing and leading high-performing, geographically distributed technical teams across multiple disciplines.

• Ability to work cross-functionally and influence Product, Support, Customer Success, and Strategy teams to drive alignment around customer outcomes.

• History of engaging directly with customers and translating feedback into product and operational improvements.

• Proven ability to deliver high-quality, scalable platforms in fast-paced, continuous deployment environments.

• Strong facility for recognising emerging trends in cloud security and detection and response, and evolving technical strategies to match.

• Prior experience leading projects featuring high performance computing, search technologies, network data ingestion, or SRE teams strongly preferred.

• Track record of retaining, developing, motivating, and mentoring highly effective technical teams.

• Deep commitment to operational excellence, system resilience, and proactive improvement initiatives.

• Ability to drive clarity, quality, and innovation across diverse engineering teams.

• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
+ 3 years of experience with data privacy or security systems.
**Preferred qualifications:**
+ Master's degree or PhD in Engineering, Computer Science, or a related technical field.
+ 3 years of experience working in a matrixed organization.
+ Experience in backend coding languages such as GoLang, Rust, or Java.
+ Experience in ML model coding languages (e.g., Python).
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
The Security Endpoint Agents team builds many parts of the scalable infrastructure to detect and block security threats and keep Google and Alphabet safe.
The Core team builds the technical foundation behind Google's flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google's products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
**Responsibilities:**
+ Build strong relationships with a variety of stakeholders to achieve both our detection and software control objectives.
+ Ensure our EDR agents meet strict reliability and performance standards through technical excellence and unification to enhance user satisfaction.
+ Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
+ Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
+ Lead engineers of the Security Endpoints Team that build low-level endpoint security tools to process large amounts of security events at low latency and with minimal impact to the machine performance.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: