27 Technical Advisor jobs in Ireland

Technical Advisor

Tralee, Munster Liebherr Container Cranes Ltd

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The employee will be employed as a Technical Advisor within the customer service department. The main purpose is to coordinate and support Liebherr service engineers, customers, and globally located mixed sales companies. While ensuring a customer focus, contribute to continuous improvement and business development. Close cooperation internally and with external departments for support is essential. Key elements of the role Responsibilities include but are not limited to the following: Based primarily in Ireland, plan and coordinate service and support for full range of products and services from Liebherr Customer Service. Deliver timely support for customers, both directly and indirectly through network of mixed sales companies (MSC). Provision of on-site support, in emergency cases. Preparation and delivery of technical reports on project / job completion. Training of clients, employees, and apprentices both on-site and in-house. Liaising with internal departments to eliminate faults and improve products. Work with our sales department and global network of Mixed Sales Companies (MSC) to promote and develop business opportunities. Develop and maintain KPI and targets. Maintain a customer focused approach. Ensure quality, environmental and Health & Safety standards are always maintained. Contribute to Continuous Improvement and Quality Management. Qualifications, experience & competencies Qualifications & experience A third level qualification in engineering or applicable trade Working knowledge of MS office suite of programs Strong communication skills in written and spoken English Experience in a similar technical support role Knowledge of PLCs and Variable Speed Drives (VSD) Competencies Highly motivated with excellent organizational skills Work independently while also fitting into a team Willingness to self-learn and improve Positive attitude Strong communicator Have a careful, conscientious, and methodical approach Benefits We offer a competitive salary, pension scheme, training and development opportunities, subsidised canteen, retailer discounts, travel opportunities, sports and social club, cycle to work scheme and if that isn't enough, we have an early finish on a Friday! #LCC **We do not require the assistance of recruitment agencies for this role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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Senior Technical Advisor

Dublin, Leinster Recruitment Plus

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Job Title: Senior Technical Advisor Salary: Competitive plus bonus, pension, health checks & more Job Type: Permanent Location: Dublin Ref: S011812 RecruitmentPlus are delighted to be recruiting for a senior level Technical Advisor on behalf of our client who design, manufacture and distribute materials and structures for the construction and industrial markets. With a presence in 75 countries around the globe, they are aiming to become the world-wide leader in sustainable construction. Join the team of a recurring winner of Top Employer Global! The scope of this role is to provide technical support and expertise in the areas of Building Physics, Fire, Acoustics and Energy Efficiency. Provide technical guidance and expertise to construction professionals and internal teams within the correct guidelines and standards. Requirements: Hold a relevant professional qualification within Construction, with strong technical experience and providing support B2B. Think critically, analyse data, prioritise and build good working relationships. Strong ICT skills including Microsoft Office. AutoCAD & Excel experience required, Revit experience is desirable. An enthusiastic, hands-on and inquisitive attitude. Key Duties & Responsibilities: Handle Technical Sales with internal and external customers, active promotion of full product ranges across various channels. Support Sales & Specification teams. Consultation with Architects and other industry professionals. Work with specifiers, merchants, builders and representative bodies on all matters relating to building systems. Weekly & monthly reporting on KPIs, trend analysis, commercial issues etc Provide consultation on projects and design solutions. Design and deliver presentations. Proficient utilisation of industry tools including but not limited to BIM, Cad, U-value calculator, Thermal modelling and WUFI/Hygrothermal analysis software to generate project relevant information for specifiers and customers. Professionally develop and maintain a working knowledge of Safety, Building Regulations & other directives, regulations and standards which apply to the business. Nurture customer relationships, provide updates, insights, site visits. Develop an internal and external network that enables you to share and receive best practice within the industry. Build open and engaging collaborative working relationships both internally and externally. Maintaining & sharing a detailed library of such technical information and literature. Review of published and internal technical guidance. Project Management Any other duties appropriate to the position as may be assigned from time to time If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable. If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience. For detailson our privacy policy please click here: Benefits: Performance Bonus Pension Fund Medical Aid / Health Care
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Senior Technical Advisor

Dublin, Leinster Celtic Careers

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Celtic Careers has a fantastic opportunity for aSenior Technical Advisor About the role: You will support construction professionals and internal teams with technical solutions, ensuring compliance with industry standards. As Senior Technical Advisor your role is to provide expert guidance in Building Physics, Fire, Acoustics, and Energy Efficiency. Key Responsibilities: Provide technical support to internal and external customers, including architects, engineers, and specifiers. Collaborate with the sales and specification teams to support building system solutions. Deliver presentations and technical consultations for projects and specifying bodies. Utilise tools such as BIM, CAD, U-value calculators, and thermal modelling software. Conduct site visits to understand customer requirements and improve service. Maintain technical knowledge, including Safety and Building Regulations. Manage projects and maintain technical documentation for internal use. Requirements: Relevant construction qualification (Architect, Architectural Technologist, Chartered Surveyor, Engineer). 5+ years experience in technical support within the construction industry. Strong data analysis, problem-solving, and project management skills. Proficiency in Microsoft Office and AutoCAD; Revit experience desirable. Excellent collaboration, communication, and relationship-building skills. If the above role is of interest to you and you feel you have the required experience then please contact us today. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, If however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. Call the number above to discuss the vacancy in confidence. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Technical Advisor, Architect, Architectural Technologist, Chartered Surveyor, Engineer Construction, Builders, Projects, Skills: Technical Advisor Architect Architectural Technologist Chartered Surveyor Engineer Construction Builders Projects Benefits: Performance bonus company vehicle pension health insurance
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Lead Food Safety Auditor & Technical Advisor

Monaghan, Ulster MCS Group Consultancy

Posted 9 days ago

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Lead Food Safety Auditor & Technical Advisor (Maternity Cover 12 month FTC) Exclusive Role! Based in Monaghan Do you have experience auditing within the food industry and are looking for a new position with one of the largest producers in the world within their field? MCS Group is proud to be working exclusively with an industry leader in the food manufacturing industry to recruit a Lead Food Safety Auditor & Technical Advisor to join the team and manage the internal/external audits on site and ensure that the sites meet company standards. What You Will Do: Manage the 3rd party accreditation for farm sites across the business (Bord Bia, Red Tractor Standards etc.) You will assist daily with the management of the company's Quality Management System for both farms and packhouses. You will assist in organising audit dates on sites with 3rd party bodies. Conduct internal audits regularly across sites. Promote a culture of Food Safety. Conduct gap analysis of new standards and also implementing changes. What You Will Need: Strong experience in an auditing role within the food industry Knowledge & working experience of food safety standards (ideally Bord Bia, Red Tractor, BRCGS) Degree in a related field (Desirable) Knowledge or experience with HACCP Principes (Desirable) Valid driving licence What You Will Receive: Attractive salary Private healthcare Life assurance Opportunity to work with a well-respected company and expand your knowledge of the food industry To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Ben Picking, Specialist Consultant at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. Skills: food audit technical manufacturing Benefits: Private Healthcare
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Lead Food Safety Auditor and Technical Advisor (1-year fixed term)

Monaghan, Ulster Monaghan Mushrooms Group

Posted 9 days ago

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Our company Monaghan is one of the largest mushroom producers in the world. Were a world-leading team of over 2,500 people that's committed to shaping the future of food to help people live healthier lives. And we're doing it in a sustainable way that minimises our impact on the planet. Were not just a mushroom company, were the source of so much more. Weve built our business around this remarkable food source. It inspires us every day to find better ways to make health and nutrition a natural part of daily life. Your new role Reporting to the Group Operations Direct, the Lead Food Safety Auditor/Technical Advisor is responsible for liaising with external & internal farms, composting departments and packhouses on a variety of tasks regarding compliance to third party & customer standards. The role requires knowledge and understanding of food safety legislation, food hygiene, good agricultural practices as well as a practical approach to communicating the importance of record keeping and policy implementation on sites. Main duties Assisting in the management of the QMS for the grower network and packhouses Conducting gap analysis of new standards and implementing changes in the QMS Managing the third-party accreditation and customer audits/visits on all sites: (e.g., Tesco, M&S, Sainsburys, Aldi, BRCGS, LEAF, Assured Produce, Soil Association, Tesco Nurture, Bord Bia, Global Gap) Assisting in the organisation of audits dates with third party bodies Conducting audits on a scheduled basis, as per risk assessment (farm and packhouse). Preparing detailed reports on audit findings Revision/Management of Monaghan Technical Standard which sites are audited against Supporting group quality functions in root cause analysis of non-conformities, gaps, risk identified and support in effective close out, corrective and preventative actions Support, train and develop Quality Assurance and Growing Operations Teams across the group to meet current and future departmental needs, ensuring good performance management Management of the group Microbiology & Pesticide Residue testing programs, root cause analyses and improvement initiatives Reporting back to business functions on current risk and compliance performance (including areas of concern) Promote a culture of food safety Assisting in any other capacity within the technical department where required Competencies to perform the role Ability to communicate with a wide range of stakeholders Proficient in IT skills Resilient and ability to adapt changing circumstances Attention to detail Ability to work independently, effectively manage multiple activities and meet deadline Experience and Qualifications Undertaking or completion of a degree in a related discipline (Food Technology, Food Safety, Nutrition, Agricultural Science) Working experience of Food Industry Standards is desirable e.g. BRCGS, Bord Bia, Red Tractor Working experience of Customer Standards / Codes of Practice Understanding of HACCP Principles (HACCP training desirable) Auditing experience Other Significant Role Requirements: Flexibility is required to conduct unannounced unscheduled audits as the business requires Routine travel in ROI/NI is required with this role and occasional travel to UK Site Full, clean driving license and access to your own vehicle What we can offer you Competitive salary Company pension scheme 31 days annual leave (inclusive of public holidays) Private health insurance Healthcare cash plan for day-to-day medical benefits Employee assistance program 24/7 support, free and confidential Bike to work scheme Performing the role in line with the Monaghan Cultural Values: We do the right thing: We use this philosophy to drive every aspect of our business, from product, to process to people Forward Thinking: We think ahead and we think for the long term Down to Earth: We understand the importance of communicating our discoveries in a straightforward way Inspiring:We seek out new ways to excite and inspire each other Egalitarian:We have always been grounded in the belief that everyone is equal. That everyone deserves an equal chance to speak, be heard and make an impact Skills: Auditing Compliance Communication Attention to detail Organized Benefits: Pension Healthcare Annual leave Employee assistance program car parking
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Field Engineering Program - Technical Field Advisor - Alstom Gas Turbine

GE Vernova

Posted 27 days ago

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FieldCore is looking for engaged and driven individuals with a passion for **engineering** to join our **Field Engineering Program** and Technical Field team based in **Ireland** .
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.
GE Vernova's **Gas Power** business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, **FieldCore** installs, maintains and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy.
**Let's Talk about the Role**
You will start by being enrolled in FieldCore's **Field Engineering Program (FEP).** While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills. This is a unique opportunity to go through our in-person and online training curriculum as well as learning from experienced Technical Field Advisors with on-the-job training.
You will gain hands on experience and grow your career whilst traveling the world to provide power to communities. Upon successful graduation from the **Field Engineering Program** , you will be eligible for a **Technical Field Advisor** position working on **Gas Turbines** .
As a **Technical Field Advisor** for **Gas** **Turbines** , you will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labour, tools and technical assist.
You will make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities. Furthermore, you will perform hands on work and be responsible for the maintenance of Gas Turbines.
**How You Will Make a Difference:**
+ Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.
+ Manage, coordinate, and/or monitor Heavy Duty Gas site activities
+ Lead and manage on-site systems and equipment and ongoing preventive maintenance, repair, and calibration after installation.
+ Respond to requests for emergency repairs and services to troublesome equipment.
+ Provide technical instruction and work to company standards regarding operation, calibration, repair, and maintenance at customer's sites.
+ Responsible for writing technical reports, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely and thorough basis.
+ Drive customer satisfaction through commitment to quality.
+ Prepare timely and accurate technical reports for customer records and a reference for future outages.
+ Perform walk-downs to verify that contractors and craft personnel are working to company standards.
+ Direct and manage aftermarket upgrades that need to be performed at the site level.
**Special Role Requirements:**
+ Able to travel extensively overseas to and from projects and various field assignments.
+ Willing to work holidays, weekends and overtime as required by field assignments.
+ Ability to spend considerable time away from home for training and field assignments
**Skills for Success**
You should be fluent in English, with strong technical competence and passion for engineering. You will also have:
+ A strong ownership and work ethic.
+ A desire to learn and problem solve.
+ A positive can-do attitude with the ability to communicate with internal and external customers.
A formal education and subsequent University Bachelor or Master's degree in Engineering are nice to have, but we are most interested in your total experience and professional achievements.
**We're determined to be the best place to grow**
People are the heart of our organization and we put them first in everything we do. From professional development to a wide range of training opportunities, we continually strive to create an empowering and healthy place to work. Combining our values of growth and World-Class Execution is what sets our workplace apart from the rest. Only FieldCore can offer this wide range of opportunities across the power generation industry, combined with excellent career paths in technical, functional and leadership areas
**What's in it For You**
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all FieldCore associates. Not only this but you'll also be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
**Inclusion & Diversity**
We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.
As an equal opportunity and affirmative action employer, FieldCore is committed to support disadvantaged groups whilst providing equal opportunities for both FieldCore associates and applicants alike.
Join us at FieldCore where results can be achieved by embracing a community of belonging!
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API External Manufacturing: Technical Services and Manufacturing Scientist Peptide Advisor

Kinsale, Munster Lilly

Posted 3 days ago

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
**Job Description**
Join the energetic and growing Active Pharmaceutical Ingredient - External Manufacturing Organization (API-EM) that delivers a diverse portfolio of medicines essential to our patients around the world. The API EM TS/MS Advisor will provide technical and scientific expertise within a dynamic external manufacturing environment. The Advisor is responsible for ensuring delivery of commercialization efforts including technical transfers, process validations, and process optimization for the peptide portfolio, including Mounjaro ( . This position requires comprehensive knowledge of the pharmaceutical industry, Good Manufacturing Practices (GMP), regulatory requirements, and the essential role scientists play in making medicine and creating real-world solutions.
**Key Objectives/Deliverables:**
+ Provide technical oversight and stewardship for peptide manufacturing processes, including synthetic processing steps and downstream purification.
+ Leads resolution of technical issues including those related to control strategy and manufacturing.
+ Employ excellent communication skills to manage internal and external relationships.
+ Build and maintain relationships with development and central technical organizations to influence process control strategies.
+ Ensure proper characterization of processes and products and ensure effective documentation of the process description, measures, acceptable ranges, and specifications (and the justification of these measures, acceptable ranges, and specifications).
+ Ensure that processes are compliant, capable, in control, and maintained in a validated or qualified state.
+ Optimize and execute site control strategies.
+ Successfully deliver on strategic initiatives.
+ Authors and provides guidance on Regulatory Submissions, IRs, and changes.
+ Influence and implement the network technical agenda and drive continuous improvement.
+ Maintaining peptide processes in a state of compliance with US and global regulations
+ Understanding the scientific principles required for manufacturing intermediates and drug substances, including the interaction of chemistry and equipment.
+ Understand the chemistry and stability of biomolecules.
+ Operate with 'Team Lilly' in mind - including coaching and mentoring of peers and other scientists.
**Basic Requirements:**
+ Ph.D. in scientific disciplines of Biochemistry, Chemistry, Chemical Engineering, Pharmacology, or related fields, or equivalent industry experience (8 years +).
+ Demonstrated experience and proficiency with pharmaceutical manufacturing and working knowledge of regulatory expectations.
**Additional Information**
+ Occasional travel required 5 - 15%.
**LOCATION:**
+ Indianapolis, IN or Kinsale, Ireland
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$123,750 - $198,000
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
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Technical Support Scientist

Abbott

Posted 2 days ago

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**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Ireland Diabetes Care Division Donegal**
The Abbott Diabetes Care division based in Donegal Town manufactures FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre system.
**Major Responsibilities**
+ Plan, implement and lead complex Technical projects including validation activities and product/process improvements supporting Sensor Projects. Responsible for writing up/reviewing the results and conclusions accurately and on time.
+ Support the development and roll out of technical trials / characterization studies.
+ Contribute to analytical development through design and execution of experiments, data analysis and communication of conclusions through presentations and reports.
+ Coordinate and contribute to the design of SOPs, test methods, protocols, specifications and validation documentation (IQ/OQ/PQ).
+ Plan, implement & lead analytical method transfers, optimization, and validation
+ Executes experiments; participates in experimental design and utilizes DOE where appropriate.
+ Participates in the planning and execution of raw material, components, and vendor qualification or alternate supplier analytical qualification studies.
+ Provides analytical testing support for manufacturing process validation.
+ Seek opportunities for significant, process or product improvements; considering CQAs, critical process parameters, and product performance characteristics.
+ Develop and maintain project timelines and provide updates and feedback to leadership.
+ Ensures prompt attention of the Technical Lead areas of risk, which might have an adverse effect on product and/or safety.
+ Data management, trending and reporting of product performance and other business measures.
+ Ability to interpret data, discuss findings and resolve complex analytical problems.
+ Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues.
**Education & Competencies**
+ A Bachelor of Science degree or higher in a relevant Chemistry, Physics or Life Science discipline. Knowledge of good laboratory practices, cGMP practices, USP methodology, FDA, ICH, OSHA, and DEA regulations, and MSDSs
+ Experience and knowledge of analytical chemistry is a distinct advantage i.e. HPLC and UV-Vis, GC, FTIR and Dissolution apparatus.
+ Experience and knowledge of Analytical validation and method transfers is is a distinct advantage.
+ Self-motivated and significant project experience with an ability to influence others are essential.
+ Excellent communication / interpersonal skills.
+ A minimum of 2 years experience in medical device industry is required.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Technical Support Engineer

Cork, Munster NetApp

Posted 3 days ago

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**Job Summary**
As a Technical Support Engineer, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.
**Job Requirements**
- Provide technical support via telephone, web or autosupport.
- Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
- Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
- Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
- Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
- Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
- Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.
**Your Profile**
- A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
- 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
- Good written and verbal communication skills in English & German languages (must be fluent)
- Good interpersonal communication and customer service skills
- Strong aptitude for learning new technologies
- Creative approach to problem solving
131163
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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Technical Support Manager

Danaher Corporation

Posted 15 days ago

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At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported , and always be yourself. W e're building a culture that celebrates backgrounds , experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges .
The Technical Support Manager for Beckman Coulter Diagnostics is responsible for directing the activities of the Technical Support team group in the Clare, Ireland manufacturing facility, to provide global support for the installed customer base, commercial operations, subsidiaries, and distributors.
This position is part of the Global Product Technical Support team located in Clare, Ireland and will be an on-site position . The position reports into the Director of Global Product Technical Support. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
In this role, you will have the opportunity to:
+ Lead and coach a team to achieve high performance and develop associates to align with business objectives and annual plan
+ Communicate support activities to management and as necessary, other business units.
+ Drive Service and Support deliverables for new product developments
+ Ensure that department activities comply with company standards and procedures.
+ Encourage teamwork within own function as well as involvement where appropriate in cross-functional problem-solving initiatives.
+ Take a leadership role in developing and implementing new techniques and initiatives to enhance support
+ Is an influential leader and team player, fully motivated to guide and influence others to achieve in line with long range plan objectives.
+ Establish departmental goals to achieve objectives and KPIs.
+ Identify and solve operational and organizational problems leveraging the appropriate resources within or outside the department
+ Provide technical guidance to associates, colleagues and customers
The essential requirements of the job include
+ Strong Interpersonal and communication skills
+ Experience in the Medical Device, Pharma or similarly regulated industries
+ Strong Knowledge of Quality System and compliance with agency regulatory requirements
It would be a plus if you also possess previous experience in:
+ Knowledge of Danaher Business System
+ Management of people and or projects
Education & Experience:
+ Bachelor's degree
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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