752 Technical Experts jobs in Ireland
Technical Support
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We're Hiring: Technical Support & Operations Manager
Location: Galway, Ireland (Office based)
Contract: Full-time, permanent
Salary & Benefits: Competitive salary, health benefits, and more
About Salto Systems
At Salto Systems, we're redefining access control with innovative, secure, and scalable solutions trusted worldwide. As we continue to expand, we're seeking a Technical Support & Operations Manager to lead our support function and keep our operations running seamlessly. This is a key role for someone who thrives on solving problems, improving processes, and leading teams to deliver an outstanding customer experience.
What You'll Do
- Lead & Grow the Team: Manage and mentor our support engineers, ensuring clear career development and balanced on-call scheduling.
- Deliver World-Class Support: Define SLAs, manage escalations, and ensure consistent, high-quality customer responses.
- Own Incident Management: Coordinate incident response, facilitate post-mortems, and drive long-term improvements.
- Enhance Operations: Oversee monitoring tools, dashboards, and automation initiatives to reduce manual workload.
- Be the Customer Advocate: Translate customer insights into actionable improvements with our Product & Engineering teams.
- Strengthen Processes: Manage ticketing systems, documentation, and knowledge base to streamline workflows.
- Maintain Security Standards: Support compliance requirements (e.g., ISO 27001, GDPR) and best practices.
What We're Looking For
- 5+ years in technical support / operations roles, with 2+ years in a leadership position.
- Experience managing SLAs, incidents, and service delivery frameworks.
- Strong knowledge of ticketing systems (e.g.,Salesforce, Joblogic Service Management) and monitoring tools.
- Hands-on technical skills: SQL basics and scripting (Python, Bash, or PowerShell).
- Familiarity with cloud platforms and modern infrastructure.
- Excellent communication skills, with the ability to stay calm and effective under pressure.
- Bonus: ITIL certification, SaaS/B2B experience, exposure to ISO 27001/SOC 2.
Why Join Salto Systems?
- Competitive salary & health benefits
- Professional development & training opportunities
- Office based in Galway
- A collaborative culture built on innovation and customer focus
How to Apply
Send your CV and a short note to with the subject line "Technical Support & Operations Manager Application".
Applications are reviewed on a rolling basis — early applications encouraged
Join us at Salto Systems and help shape the future of secure, smart access.
Technical Support
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Technical Support / Field Engineer
Location:
Santry, Dublin 9 (Office & Field Based)
About the Role
We are proud to be representing a well-established market leader in the building services sector, currently seeking a skilled Technical Support / Field Engineer to join their expanding Customer Service Team in Dublin. This is a key role within the organisation, suited to qualified plumbers with strong technical expertise and a passion for providing customer support, product training, and field-based service.
Key Responsibilities
- Respond to service calls: diagnose issues, complete repair work, or advise on necessary remedial actions.
- Deliver excellent customer service, offering the best solutions available.
- Support customers and installers with technical advice and guidance.
- Act as a professional representative of the company and its brand.
- Liaise with Quality Control and Design teams, providing valuable product feedback.
- Deliver product training sessions to industry professionals, covering installation and troubleshooting.
- Work collaboratively across sales, technical sales, design, and quality teams.
- Maintain a positive, professional image of the company at all times.
Skills & Experience
- Fully qualified plumber with a minimum of 3 years' experience.
- Previous Service Engineer or technical support experience an advantage but not essential.
- RGI and/or F-Gas certification desirable but not required.
- Full clean driving licence.
- Safe Pass (training can be arranged if not already held).
- Strong communication skills with the ability to work well in a team.
- Punctual, proactive, and confident in decision making.
- Basic IT skills beneficial but not essential.
- A strong willingness to learn about products, systems, and customer needs.
What's on Offer
- Competitive salary (€48,000 – €55,000 DOE)
- Fully expensed company vehicle, smartphone, and tools
- Contributory pension scheme
- Further education support
- Employee Assistance Programme
- Attractive annual leave package
- Hybrid role combining field work and office-based support from Santry
Technical Support
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About us
Diacom are an all-encompassing Managed Service Provider in the areas of IT, Networking, Cybersecurity, Telecoms, AV and Cloud.
Diacom are looking for a technically talented 1st line Windows Build Engineer with a focus on communication and customer service. You will help contribute to the improvement of customer service and should have excellent troubleshooting skills. You will have fantastic learning and development opportunities including further education and certification.
Job Responsibilities:
Joining the team of hardware roll out specialists
Building Windows hardware devices to security standards expected
Daily systems checks and reporting on same
Maintain IT systems and processes documentation
Preparing mobile devices to a specified standard for use by customers
Assist with maintaining a stock of hardware and components
Skills and experience:
Minimum of 2 years' experience working in a similar area
3rd Level Diploma / Degree would be beneficial, not essential
Working knowledge of Microsoft productivity suites
Working knowledge of Active Directory and Exchange structures and administration
Working knowledge of networking principals and VPN
Working knowledge of file servers and print servers
Hands on experience working with hardware troubleshooting and repairs
Job Type: Full-time
Benefits:
- Company events
- Company pension
- On-site parking
Work Location: In person
Technical Support
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ProTraining Courses is a leading provider of health and safety training throughout Ireland. With a strong commitment to excellence, compliance, and innovation, we deliver high-quality, accredited training solutions to a diverse range of industries.
Role Overview
We are seeking a highly motivated and strategic Technical Support & Business Development Manager to lead the growth, development, and operational excellence of our training division. This role combines technical expertise, client engagement, and business development responsibilities, with full ownership of the division's performance and direction.
Key Responsibilities:
- Lead and manage the strategic growth of the organisation across Ireland.
- Identify and pursue new business opportunities, partnerships, and market segments.
- Oversee the development and delivery of learner management systems.
- Provide high-level technical support to clients ensuring a high standard of customer service.
- Build and maintain strong relationships with clients, stakeholders, and regulatory bodies.
- Ensure compliance with relevant health and safety training standards and regulations.
- Creating health & safety policies and procedures.
- Creating policies and procedures for managing affiliates ensuring compliance, and alignment with organizational standards.
- Creating effective KPI's
Ideal Candidate Profile
- Strong business development skills.
- A strategic mindset with a focus on growth and innovation.
- Excellent communication skills.
- Excellent self motivation
- Ability to recognise connections, think analytically, and always keep your goals in focus
- Capable in the use of IT software, including Microsoft packages.
- Excellent written and verbal communication skills.
Job Types: Full-time, Permanent
Benefits:
- On-site parking
Work Location: In person
Technical Support
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We at Gener8 Engineering are seeking a self motivated driven and honest individual to join us in the renewable energy sector.
Responsibilities:
- Carry out site surveys and bring them through to completion.
- Understand energy systems i.e. MIC, KW, KVA. The different energy bands and have the ability to evaluate potential savings.
- Present clear payback periods and benefits to the client.
- Build trust through transparency and integrity with all clients and be able to nurture the clients for referrals.
Requirements:
- Strong technical understanding of solar PV and energy solutions.
- Ability to work independently and deliver results.
- Excellent communication skills.
What we offer:
- Competitive remuneration package.
- The potential to acquire a share holding.
- An opportunity to grow with the company.
All will be discussed at interview.
Job Type: Full-time
Pay: €27,000.00-€53,381.07 per year
Work Location: On the road
Technical Support
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Professional Service & Support Engineer – Access & Security Tech
Dublin - Hybrid
Excellent Communication in English & German Required
Stelvio Group is recruiting for an experienced
Technical Support & Implementation Engineer
to join our client's dynamic Professional Service & Support team. This hybrid position combines advanced technical support with hands-on implementation and training delivery, working with cutting-edge security and access control technologies used by organisations worldwide.
You'll play a key role in
solving complex technical issues, installing and configuring hardware/software solutions, and delivering expert-level training
— ensuring customers get the most from our client's innovative cloud and on-premise systems.
Key Responsibilities
- Install and configure hardware and software for advanced security solutions, including cloud-based systems.
- Provide technical support through helpdesk platforms, diagnosing and resolving complex software and hardware issues.
- Analyse system logs and troubleshoot to ensure maximum performance and reliability.
- Deliver high-level technical training to customers and partners.
- Support implementation projects, including customised installations and API integrations.
- Maintain and enhance technical documentation and knowledge base resources.
- Collaborate with product, engineering, and project teams to resolve escalations and improve product quality.
What We're Looking For
- Bachelor's degree in technical sciences
or
equivalent hands-on IT, cloud, or network experience. - Proven experience with database structures.
- Strong troubleshooting skills across software, hardware, and cloud environments (log file analysis a plus).
- Skilled in managing technical support/helpdesk platforms.
- Ability to create and maintain clear, high-quality technical documentation.
- Experience delivering technical training.
- Solid project management background.
- Analytical mindset with a pragmatic approach to problem-solving.
Desirable (Nice to Have)
- Programming experience with AWS/Azure, CRM/ERP systems, C#, Python, SQL, Flutter, MongoDB.
- Additional languages such as Swedish, Italian, French, or Spanish.
Why Join?
- Be part of a
disruptive company
redefining industry standards in security technology. - Work with
industry-leading experts
on innovative, global projects. - Opportunities for professional development, certifications, and career growth.
- Competitive salary, performance-based bonuses, and comprehensive benefits package.
NTA- Subject Matter Expert
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SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around the world.
We have an exciting role within our
NTA Contract:
The successful candidate will be responsible for supporting the taxi licensing team in a responsible and professional manner. The individual must be reliable, have strong communication skills and contribute positively to the team.
Job Description
- Supporting the current SME Team and NTA Customer Service Advisors
- Monitoring telephone calls and admin processes to ensure they are dealt with within the service level agreement parameters and in line with standard operating procedures
- Complex Case investigation and issue resolution
- Development, Implementation and review of scripts and standard operating procedures
- Ticket/case management, monitoring and close out within defined service levels
- Handling of client complaints in accordance with company procedures.
- Conducting service quality monitoring to ensure performance levels are achieved
- Compilation and preparation of daily, weekly and monthly reports
- Adhering to strict deadlines
- Liaison with the NTA in terms of performance and service improvements whilst working closely with the Licensing Coordinator
- Create and update training documentation in line with operational procedures
- Provide training as and when required
- The maintenance of call centre operational policies and procedures
- Handle confidential information securely and in line with Records Management and Data Protection Policies.
- Provide support and assistance to other teams
This is not a definitive list and other duties maybe added on an Ad hoc basis
This is a full time position based on site in our Galway office - closing date for applications 12 September 2025
Qualifications
The ideal candidate would possess the following attributes/ skillsets;
- 1 -2 years customer service experience
- Strong Computer Skills & general PC Proficiency
- Leaving Cert minimum education requirements
- Possess excellent interpersonal, leadership and communication skills
- Be organised, efficient, flexible and quality focused
- Haven a proven track record in terms of reliability and attendance
- Have the confidence to take responsibility for achievement of objectives
- Strong time management skills and excellent attention to detail.
- Encourage positive work environment focused on the achievement of goals
- Strong Learning Capabilities
- Irish Speaker an advantage
- Fluency in both written and spoken English – excellent documentation skills required
Additional Information
An overview of some of the benefits available:
- Comprehensive training program
- Progression Opportunities
- Annual Tax Saver Tickets for Rail, Bus and Luas
- Bike to Work Scheme
- Employee Assistance Program
- Digital Wellness Platform
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MES Subject Matter Expert
Posted today
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MES Lead / Project Manager
Location:
Dublin, Ireland
Project Type:
Greenfield Biopharmaceutical Facility
Project Value:
€1 Billion+
My client is seeking an experienced MES Lead / Project Manager to spearhead the delivery of a major Werum PAS-X MES implementation at a cutting-edge biopharmaceutical facility in Dublin.
This is a high-impact role on a flagship greenfield capital project, now entering the construction phase.
You'll act as both Subject Matter Expert (SME) and Project Manager, leading the MES workstream from initial design through to system integration, commissioning, and handover.
Why This Role?
- Be part of a €1B+ greenfield project from the ground up
- Influence system design and integration strategy
- Collaborate with global stakeholders across manufacturing, QA, and IT
- Drive digital transformation and production efficiency at a world-class facility
Key Responsibilities
- Serve as the MES SME and Technical Lead for the Werum PAS-X implementation.
- Lead system design, configuration, and integration activities across the MES workstream.
- Collaborate with internal teams and system integrators to ensure alignment with project scope and standards.
- Act as the bridge between capital project teams and local Agile delivery teams.
- Gather business requirements and lead design workshops to translate them into functional specifications.
- Work closely with Process Owners, Manufacturing, and QA to develop workflows, instructions, and electronic batch records (EBRs).
- Oversee and support User Acceptance Testing (UAT), change control, and documentation processes.
- Ensure compliance with GMP and CSV requirements, supporting commissioning and qualification efforts.
Ideal Candidate Profile
- 10+ years of experience with Werum/Körber PAS-X MES, ideally including version 3.3.
- Proven expertise in MBR/EBR development, recipe parameter configuration, and MES-SAP integration.
- Strong background in GMP-regulated drug product manufacturing, particularly in fill-finish environments.
- Experience delivering MES solutions on large-scale capital projects (greenfield or brownfield).
- Excellent leadership, communication, and stakeholder management skills.
- Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field.
This is a rare opportunity to play a pivotal role in a transformative project that will shape the future of biopharmaceutical manufacturing in Ireland.
Due to this position being a contract, we can't offer any sponsorship. Please only apply if you have the right to work in Ireland.
If you want to learn more about the role, please apply or send your CV and details to or call me at or
Controls Subject Matter Expert
Posted 5 days ago
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Meta is seeking a data center Controls Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Controls SME will be a part of the facility operations team and will be responsible for reliability and quality of the Building Management System (BMS). The Controls Subject Matter Expert will need to have a broad understanding of controls system and equipment function and will be responsible for procedure-based controls equipment maintenance, troubleshooting, repair, training, and project oversight. The candidate will support data center daily operations and global quality/standardization initiatives and will have a working knowledge of electrical and mechanical systems.
**Required Skills:**
Controls Subject Matter Expert Responsibilities:
1. Accountable for all Building Management System (BMS) changes and enhancements at the data center as part of a global fleet
2. Diagnose and repair complex control system malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and experience with testing and creating modifications in multiple languages of systems software
3. Troubleshoot and repair controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems
4. Review operating equipment data for efficiency improvements, monitor all building systems for abnormal operating trends, and make optimization adjustments accordingly
5. Collaborate with other disciplines to make modifications to BMS settings to manage the building space
6. Ensure appropriate cross-functional collaboration between local controls team and applicable local and global teams
7. Manage controls vendors while supporting site operations including direct oversight to all system configuration and component upgrades
8. Provide QA/QC oversight of controls scope, review proposals and review programming through commissioning process for new construction and retrofits
9. Oversee all control system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes
10. Provide technical controls training and support to all Facility Operations staff
11. Collaborate with the global controls team to provide feedback on global controls strategies and implement global initiatives at the data center
12. Communicate all issues and upcoming controls work with site management
13. Travel expectations can be significant during the first 6 months for initial training and onboarding. After initial onboarding, there would be occasional travel for factory witness tests, collaboration, training, etc
**Minimum Qualifications:**
Minimum Qualifications:
14. 7+ years of controls experience in programming development, start up, and commissioning of complex systems - central plants, air handling units, and evaporative cooling/humidification systems
15. Bachelor's degree or trade certification in related field plus 3+ years relevant controls industry experience will be considered in lieu of 7+ years controls industry experience
16. Experience in critical environments
17. Working knowledge of critical facility operations with experience or understanding of procedure-based work
18. Theoretical & practical understanding of control equipment & systems, with expertise in control equipment design, maintenance, troubleshooting, testing, and/or construction
19. Working knowledge of mechanical, electrical and life safety systems associated with critical environments
20. Experience interpreting blueprints/CAD drawings and controls diagrams
21. Experience working in a highly collaborative, cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
22. Experience in a data center industry
23. Programmable Logic Controller (PLC) experience
24. Experience with software programming languages to include Python, PHP, SQL
25. IT/Networking certification
26. Equipment field service engineering or representative experience
**Industry:** Internet
Technical Support Engineer
Posted today
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About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Job summaryAs a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products.
Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.
To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.
Job requirements- Provide technical support via telephone, web or autosupport.
- Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
- Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
- Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
- Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
- Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
- Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.
- A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
- 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
- Good written and verbal communication skills in German language (B2 level)
- Good interpersonal communication and customer service skills
- Strong aptitude for learning new technologies
- Creative approach to problem solving
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.