3 Technical Leadership jobs in Ireland
Manager, Product Management-Technical
Dublin, Leinster
Mastercard
Posted 6 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management-Technical
Manager, Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalisation and metallisation of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritise the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All About You
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organisational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management-Technical
Manager, Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalisation and metallisation of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritise the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All About You
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organisational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Director, Technical Program Management: AI and Data Operations
Dublin, Leinster
Mastercard
Posted 6 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management: AI and Data Operations
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Overview
Mastercard's AI & Data Operations team is looking for a Director, Technology Program Manager (TPM) to help define, align, and deliver Mastercard's AI and Data vision and roadmap. You will report to a Vice President (VP) within the group. You and the VP will partner with other programs/leaders on multiple simultaneous company-wide AI and Data related initiatives. You will contribute to the company's overall AI strategy/roadmap and coordinate delivery across multiple engineering teams, and business stakeholders, manage and mitigate program risks and issues, and regularly report status to executive stakeholders.
The Role
Align AI and Data business strategy and solution design
- Understand the business strategy and associated AI and Data related impact levers.
- Develop a deep understanding of the AI and Data capabilities, platform related technology solutions, integrations with other Mastercard systems/environments (internal and cloud), and dependencies across solutions and business outcomes.
- Gain solution design alignment and buy-in across senior stakeholders and multiple governance bodies.
Elaborate, prioritize, and sequence delivery
- With business and engineering leaders, decompose design, development, and change management activities into a roadmap of measurable outcomes (epics) and timeframe.
- Prioritize and sequence epics, maximizing business value and feasibility, and accounting for critical constraints and dependencies.
- Create an end-to-end roadmaps, risk and issues log, and ongoing tracking mechanisms/status report
Coordinate delivery, strategic decisions, and communications
- Setup and run agile ceremonies across workstreams
- Own resolution of program-wide risk and issue
- Facilitate program level strategic discussions by creating logical frameworks for important trade-offs and blockers and enforce rigorous, logical decision-making
- Structure ambiguous problems to facilitate collaboration and leadership input
- Create and facilitate regular executive level meetings and status reports
- Implement firm-wide communications for the program
All about you
- Extensive experience leading complex, cross-domain technology efforts
- Extensive experience in breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
- Experience managing work and content in Jira, Confluence, and/or SharePoint
- Capable of diving deep to understand platform capabilities and underlying technologies to better manage program dependencies, issues and risks
- Huge plus if you have expertise with Data and AI related technologies
- Former development or technology architecture experience is highly beneficial
- Can debate the delivery strategy with business teams, architects, engineers, and executives across multiple workstreams being run concurrently
- Demonstrated success with influencing and building relationships for strategic results across stakeholders, engineering, operations, and governance
- Can communicate complex issues & decisions in a clear and concise summary to executives, peers, and staff with impact, eloquence, and authenticity
- Intermediate to Advanced proficiency in PowerPoint is highly desirable
- Experience building visualizations within Power BI or Domo is a plus
- Demonstrated ability to operate with independence and autonomy on projects that have ambiguity.
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management: AI and Data Operations
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Overview
Mastercard's AI & Data Operations team is looking for a Director, Technology Program Manager (TPM) to help define, align, and deliver Mastercard's AI and Data vision and roadmap. You will report to a Vice President (VP) within the group. You and the VP will partner with other programs/leaders on multiple simultaneous company-wide AI and Data related initiatives. You will contribute to the company's overall AI strategy/roadmap and coordinate delivery across multiple engineering teams, and business stakeholders, manage and mitigate program risks and issues, and regularly report status to executive stakeholders.
The Role
Align AI and Data business strategy and solution design
- Understand the business strategy and associated AI and Data related impact levers.
- Develop a deep understanding of the AI and Data capabilities, platform related technology solutions, integrations with other Mastercard systems/environments (internal and cloud), and dependencies across solutions and business outcomes.
- Gain solution design alignment and buy-in across senior stakeholders and multiple governance bodies.
Elaborate, prioritize, and sequence delivery
- With business and engineering leaders, decompose design, development, and change management activities into a roadmap of measurable outcomes (epics) and timeframe.
- Prioritize and sequence epics, maximizing business value and feasibility, and accounting for critical constraints and dependencies.
- Create an end-to-end roadmaps, risk and issues log, and ongoing tracking mechanisms/status report
Coordinate delivery, strategic decisions, and communications
- Setup and run agile ceremonies across workstreams
- Own resolution of program-wide risk and issue
- Facilitate program level strategic discussions by creating logical frameworks for important trade-offs and blockers and enforce rigorous, logical decision-making
- Structure ambiguous problems to facilitate collaboration and leadership input
- Create and facilitate regular executive level meetings and status reports
- Implement firm-wide communications for the program
All about you
- Extensive experience leading complex, cross-domain technology efforts
- Extensive experience in breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
- Experience managing work and content in Jira, Confluence, and/or SharePoint
- Capable of diving deep to understand platform capabilities and underlying technologies to better manage program dependencies, issues and risks
- Huge plus if you have expertise with Data and AI related technologies
- Former development or technology architecture experience is highly beneficial
- Can debate the delivery strategy with business teams, architects, engineers, and executives across multiple workstreams being run concurrently
- Demonstrated success with influencing and building relationships for strategic results across stakeholders, engineering, operations, and governance
- Can communicate complex issues & decisions in a clear and concise summary to executives, peers, and staff with impact, eloquence, and authenticity
- Intermediate to Advanced proficiency in PowerPoint is highly desirable
- Experience building visualizations within Power BI or Domo is a plus
- Demonstrated ability to operate with independence and autonomy on projects that have ambiguity.
- Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
- Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
1
System Development Manager - Incident Management, Central Technical Operations Services (CTOS)
Dublin, Leinster
Amazon
Posted 6 days ago
Job Viewed
Job Description
Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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