426 Technical Service jobs in Ireland

We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You'll Do
As a Technical Landscape Owner, your responsibilities include:

• Deep understanding of customer landscape from technical and business perspectives including its interfaces
• Strong collaboration with the customer for planning and operations
• Align on upcoming changes with the Release Management and plan the execution accordingly
• Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
• Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement
• Support productization of services including, if required initial setup, documentation, and standardization
• Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive

What You Bring

• Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable
• Background in SAP technology and products – especially excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
• Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
• About 7-10 years of experience in operation of systems installations is a must

Meet your team
Technical Landscape Owners belong to the ECS MEE (Middle and Eastern Europe) organization. We are a ring-fenced delivery team focused on one of large scale customers. We provide end to end service for this customer, operating the entire landscape with more than 80 productive systems and several of the largest HANA-based systems

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .

• Provide general administrative support across the service department.
• Prepare quotes for service works, follow up with clients, and schedule engineers
• Coordinate service schedules, maintenance tasks, and engineer schedules
• Maintain and update technical documentation, service records, and compliance logs
• Act as a liaison between the service department and other teams

• Monitor the status of service jobs and escalate delays or issues as required
• Ensure all technical documentation complies with regulatory and company standards.
• Ensure contractors meet health & safety requirements; maintain relevant policy files
• Handle metering issues: review metering‑issue files from operations
• Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary
• Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing
• Tracks technical visits, provides management metrics to optimise service levels

• Previous experience in a technical, service coordination, or administrative role
• Proficiency in Microsoft Office Suite
• Strong organizational and communication skills
• Ability to learn to interpret technical documents
• High attention to detail and accuracy in data entry and record-keeping

• Competitive salary & bonus structure
• Pension Contribution Scheme
• Discounted Health Insurance Group Scheme with Laya Healthcare.
• TELUS Health Employee Assistance Programme (EAP)
• Great career progression opportunities in a growing company with strong market growth
• Fast-paced and friendly team environment
• Continual training and development
• Annual leave, increasing with service.
• Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
• Established CSR, Wellness, and Social Committees, and great social events.
• Refer a Friend Scheme

This is not the first time we've disrupted the market through innovation. Our team also created PrepayPower, Ireland's largest pay-as-you-go energy provider, in 2010. Back then, like today, we recognised people needed more visibility and control over their home energy.

And as early adopters of smart meter technology, we built app-based services now used by 175,000 homes across Ireland. Our commitment to excellent customer service is the reason why PrepayPower is Ireland's highest-rated energy provider on Trustpilot.

Yuno Energy is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.

Location:
Dublin 18

Type:
Full-time, Permanent (After completing probation, one day working from home will be available after six months)

Salary:
35,000 to 45,000 DOE

Our client is a leading mobility and fleet solutions provider, supporting businesses and drivers across Ireland. They're looking for a
Technical Service Advisor
to join their busy operations team in Leopardstown.

You'll be the first point of contact for drivers and clients, helping with service bookings, breakdowns, and general vehicle care. It's a role that combines customer service with strong vehicle knowledge to keep the fleet on the road.

Must have

• Experience in a motor dealer, vehicle manufacturer, or similar (e.g. Service Advisor, Technician, Aftersales Manager)
• Strong technical knowledge of vehicles
• Excellent customer service and communication skills, including over the phone
• Confident decision-maker with problem-solving skills
• Good literacy, numeracy, and IT skills (MS Office, internal systems)

Would like

• Experience in a corporate office environment
• Negotiation skills with garages and service providers
• Track record of delivering high customer satisfaction
• Ability to work well in a team and contribute to shared goals

Desirable

• Mechanical qualification
• Experience with vehicle downtime management or fleet operations

If you have strong technical knowledge, enjoy solving problems, and want to join a supportive, customer-focused team, we'd love to hear from you.

Apply today, and a consultant will be in touch. Your CV will be added to our secure system, but don't worry, we'll never share your info without your go-ahead.

ePower supply easy-to-use, reliable electric vehicle charging solutions across the island of Ireland. Our goal is to ensure that no electric vehicle driver is left without power, allowing you to hit the road fully charged.

Overview of Role

Providing mainly on-site service , you will be responsible for commissioning, service, and repair of EV charging equipment such AC Chargers, DC Chargers, related network equipment and energy management systems. You will drive exemplary service success that improves customer satisfaction, maximizes customer retention,

Main Responsibilities

• Take ownership and responsibility for the delivery of the agreed goals and targets
• Perform inhouse and on-site commissioning, diagnosis, repairs, and maintenance
• Diagnose errors and technical problems and determine appropriate solutions
• Produce timely and detailed service reports
• Document processes and follow company standard procedures and protocols
• Collaborate with the technical team and share information across the organization
• Evaluate customer requirements and make appropriate recommendations
• Act as an escalation point for customer service support calls and tickets
• Manage EV maintenance including raising work orders and monitoring job completion
• Ad Hoc field visit for troubleshooting and/or debugging
• Perform pre-commissioning duties and commissioning checks before our chargers go live

Skills & Experience

• As technicians will be working with single and 3 phase equipment - electrical competence is essential
• 3rd Level Qualification (Level 7 desirable ) in Technical or Engineering field
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to interpret and understand technical O&M manuals and electrical schematics
• Familiarity with mobile tools and apps
• Field service experience
• Ability to resolve customer complaints efficiently and effectively
• Excellent communication skills
• Self-learning capabilities
• Ability to work in a team and as an individual contributor
• Ability to resolve customer problems and get results under pressure
• An excellent eye for detail to allow you to dive deeper when required
• A passion for green energy and the electrification of transport

Job Types: Full-time, Permanent

Pay: €35,000.00-€45,000.00 per year

Benefits:

• Additional leave
• Company car
• Company events
• Sick pay

Language:

• English (required)

Licence/Certification:

• Full EU Driving Licence (required)

Work Location: On the road

Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting for a Customer Support/ Sales Specialist, to work at our head office in Galway to play a critical role in maintaining and providing resources to the growing number of customer clients internationally.

Responsibilities

• Develop good business relationships with new and existing customers.
• Processing customer purchase orders and enquiries.
• Manage and process customer enquiries by both phone and email.
• Identify opportunities to up and cross sell products as per customer requirements.
• Inform customers on the technical benefits of our products.
• Work and support external sales colleagues to ensure high level of customer service.
• Recognise, document and escalate customer issues or trends following appropriate communication and escalation channels where required
• Stay up to date on product knowledge and keeping up to date on product material.
• Weekly & Monthly reporting through SAP

Skills & Experience

• Ideally 2 years experience in a similar customer support role.
• Technical and or Production experience is a distinct advantage.
• Experience of using SAP or another ERP system preferred.
• Experience working with multinational organisations would be preferred.
• Ability to identify customer needs and maximise sales opportunities.
• Confidence to discuss the benefits and features of our products.
• Good communication, organisational and administration skills.
• Flexible and Pro-active attitude.
• Ability to embrace new ideas / initiatives when they arise.
• Ability & Desire to deliver first class customer service.

Customer Support & Onboarding Manager (FinTech | Ireland)

Our client, an established and rapidly scaling financial services organisation is seeking a
Customer Support & Onboarding Manager
to lead their customer-facing operations as they transition from manual processes to a fully digital environment. This is a
strategic, people-leadership role
where you'll play a pivotal part in delivering seamless onboarding and exceptional support for both B2B and B2C customers — while ensuring full compliance with AML, KYC, and regulatory standards.

Key Responsibilities

• Lead and develop the Customer Support and Onboarding teams, ensuring KPIs and SLAs are consistently achieved.
• Drive the transition from manual to scalable, automated digital workflows across customer operations.
• Partner with Product, Engineering, and Compliance teams to resolve issues and continuously improve processes.
• Oversee AML/KYC processes, PEP & sanctions screening, and customer verification.
• Manage relationships with outsourced vendors and key banking partners.
• Use data insights to identify trends, improve workflows, and enhance the overall customer journey.
• Champion a customer-first culture, acting as the internal "Voice of the Customer."

About You

• Proven experience leading customer support and/or onboarding functions in a
  regulated financial services or fintech
  environment.
• Deep understanding of
  AML/KYC
  and compliance requirements.
• Experienced in managing
  outsourced vendors
  and ensuring operational excellence.
• Strong analytical skills with proficiency in
  Excel
  and performance reporting.
• Excellent communication, leadership, and coaching abilities.
• Hands-on experience implementing or using
  Salesforce
  is highly advantageous.
• Professional certifications in compliance, AML, or operations are a plus.

Why Join?

There is a market leading compensation package on offer. You will also be joining an organisation at a transformative stage — one that values innovation, collaboration, and inclusivity. You'll have the autonomy to lead change, shape strategy, and build scalable processes that redefine how customers interact with financial products and services.

If you are interested in finding out more, please reach out to Dylan directly

Customer Support & Sales Administrator

CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales
Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.

Key Responsibilities:

• Answer and manage incoming customer calls, providing a professional first point of contact.
• Create and process sales orders accurately in the internal system.
• Prepare clear pricing and follow up with customers as needed.
• Manage and respond to website enquiries in a timely manner.
• Process website orders end-to-end, ensuring fulfilment.
• Update and maintain the web shop (product details, pricing, images, and stock status).
• Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
• Maintain accurate records and contribute to continuous improvement of processes.
• Other projects or tasks on an ad-hoc basis.

Qualifications and Skills:

• Excellent communication and interpersonal skills.
• Strong computer literacy (e.g., order entry, email, spreadsheets).
• Team player with a proactive attitude.
• High attention to detail and accuracy.
• Good knowledge of Agri sector products & machinery is desirable.
• Prior experience in customer service, sales admin, or order processing is an advantage.

For more information, please contact Gary ) with your CV.

Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.

GC – 11071

Duties

· Answer and manage incoming customer calls, providing a professional first point of contact.

· Create and process sales orders accurately in the internal system.

· Prepare clear pricing and follow up with customers as needed.

· Manage and respond to website enquiries in a timely manner.

· Process website orders end-to-end, ensuring fulfilment.

· Update and maintain the web shop (product details, pricing, images, and stock status).

· Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.

· Maintain accurate records and contribute to continuous improvement of processes.

· Other projects or tasks as identified by Qparts Manager

Job Type: Full-time

Pay: From €1.00 per hour

Expected hours: 40 per week

Benefits:

• Bike to work scheme
• Company pension
• Employee discount
• On-site parking

Work Location: In person