42 Technical Service jobs in Ireland
Technical Service Specialist
Dublin, Leinster
Medtronic
Posted 3 days ago
Job Viewed
Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
The Service & Repair department is a growing organization across EMEA and is part of the Customer Care & Supply Chain organization of Medtronic. To strengthen this team, we are looking for a Field Service Engineer to support customers in Ireland. Your focus will be providing the highest levels of field service and customer support across a wide range of products to customers in Ireland.
This is a great opportunity to develop and drive customer loyalty and experience for Service and Repair whilst developing revenue and commercial opportunities. The successful candidate will have a key role in implementing the strategy for Service and Repair, with the goal of establishing us as an uncontested market leader as a service provider across all sectors. This role will cover all of Ireland.
**Responsibilities may include the following and other duties may be assigned:**
+ Proactively engaging customers within your territory.
+ Repairing and scheduling preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals.
+ Achieving service performance metrics in a way that enhances our reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.
+ Driving to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers.
+ Identifying and address all key decision makers with respect to service & repair including Clinical engineering and EBME department heads, building strong and lasting relationships with both the business and customers is an important aspect of the role.
+ Complying with operational guidelines and QA procedures.
**Required Knowledge and Experience:**
+ Degree, HNC or equivalent in electronic/ electro-mechanical engineering
+ Service experience within the medical equipment or healthcare industry
+ Strong problem-solving skills, demonstrable initiative and ability to contributes to process improvement
+ Customer focused attitude, dedicated to building long term relationships and exceeding expectations
+ Commercial astuteness and ability to recognize and lead revenue growth opportunities
+ Excellent communication skills
Experience of working in a hospital environment and using maintenance tracking software for documentation purposes would be an advantage as would prior experience of training others, including operational training of devices.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
The Service & Repair department is a growing organization across EMEA and is part of the Customer Care & Supply Chain organization of Medtronic. To strengthen this team, we are looking for a Field Service Engineer to support customers in Ireland. Your focus will be providing the highest levels of field service and customer support across a wide range of products to customers in Ireland.
This is a great opportunity to develop and drive customer loyalty and experience for Service and Repair whilst developing revenue and commercial opportunities. The successful candidate will have a key role in implementing the strategy for Service and Repair, with the goal of establishing us as an uncontested market leader as a service provider across all sectors. This role will cover all of Ireland.
**Responsibilities may include the following and other duties may be assigned:**
+ Proactively engaging customers within your territory.
+ Repairing and scheduling preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals.
+ Achieving service performance metrics in a way that enhances our reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.
+ Driving to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers.
+ Identifying and address all key decision makers with respect to service & repair including Clinical engineering and EBME department heads, building strong and lasting relationships with both the business and customers is an important aspect of the role.
+ Complying with operational guidelines and QA procedures.
**Required Knowledge and Experience:**
+ Degree, HNC or equivalent in electronic/ electro-mechanical engineering
+ Service experience within the medical equipment or healthcare industry
+ Strong problem-solving skills, demonstrable initiative and ability to contributes to process improvement
+ Customer focused attitude, dedicated to building long term relationships and exceeding expectations
+ Commercial astuteness and ability to recognize and lead revenue growth opportunities
+ Excellent communication skills
Experience of working in a hospital environment and using maintenance tracking software for documentation purposes would be an advantage as would prior experience of training others, including operational training of devices.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
This advertiser has chosen not to accept applicants from your region.
0
Technical Service Manager
Bray, Leinster
Osborne Recruitment
Posted 9 days ago
Job Viewed
Job Description
Technical Service Manager The Osborne Tech and Eng team are currently recruiting for the role of Technical Service Manager, to join our client operating in the Hospital supplies sector. The successful incumbent will work with all site and management personnel to ensure all company policies, processes and company sales and legislation is adhered to nationwide. Requirements: Must have a completed qualification in electromechanical or other field related degree Minimum of 5 years experience Management of a service team Current drivers licence Competencies required: Proactive with an ability to work on own initiative and to take the lead where appropriate Manage a team of engineers and service coordinators Coordinate test equipment calibration and documentation Maintain high level of support to customers including turnaround times Work closely with suppliers regarding new testing methods and updates Source and interview new potential engineers Key functions: Work closely with the sales and administration teams on new tenders Liase with current customers regarding contracts Plan and carry out new equipment testing and calibration Coordinate new engineer training If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set, please email your updated CV to or call Osborne on If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDCOLEMAN
This advertiser has chosen not to accept applicants from your region.
1
Technical Service Desk Delivery Manager
Dublin, Leinster
Evad Technology Group
Posted 9 days ago
Job Viewed
Job Description
A Technical Service Desk Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, coaching teams on Agile tools and techniques. On a day-to-day basis, a Service Delivery Manager will lead collaborative and planning processes, prioritising the work that needs to be done against the capacity and capability of the team. Job Details Company: EVAD Technology Group Limited Location: Head office at Unit 3, Robinhood Road, Dublin 22, and customer sites in Dublin and surrounding counties Start Date: asap Contract Type: Full-time Career Level: Preferably 10+ years of experience Salary: To be confirmed based on experience Working Hours: 8:45 am - 5:30 pm, Monday to Friday (you may also be required to cover shifts 8am-4.45pm or 9.15am-6pm) Duties & Responsibilities: Reporting to the Chief Technical Officer (CTO) and Managing Director (MD), you will oversee your business unit, manage your team, and mentor your engineers. Training and Upskilling: Enhance the skills of the engineering department and provide expertise when needed. Team Development: Mentor and develop the growing engineering team. Resource Controllers: Guide and mentor Resource Controllers, implement daily structures, and assist with escalations. Business Growth: Ensure the delivery and growth of the business units margin. Revenue Maximization: Maximize revenue and profitability per employee through effective KPI management. Commercial Awareness: Increase the teams understanding of SLA obligations and commercial awareness. Pricing and SLA Review: Continuously review pricing and SLAs, and drive recommendations. Escalation Support: Handle escalation calls from Level 2 Engineers and mentor Level 1 and 2 engineers on resolving issues. Documentation Implementation: Oversee the implementation of documentation with Resource Controllers and the commercialization of new ideas. Feedback to Directors: Provide regular feedback to Directors through file audits, one-on-one observations, and team meetings. Team Climate: Foster a positive climate and culture for the team to thrive. Leadership: Lead by example, promoting a culture of learning and high customer service standards. Service Levels and KPIs: Ensure the delivery of contracted Service Levels and KPIs. Client Response Framework: Provide a framework for swift and effective client responses. Relationship Building: Develop strong internal and external relationships. Business Ownership: Manage the business unit as if it were your own standalone business. Client Relationships: Build and maintain proactive, positive, and effective client relationships. Escalation Management: Own major incident escalations, coordinate resolutions with internal and external parties, communicate effectively with stakeholders, and conduct post-incident reviews and recommendations. Pre-Sales Responsibilities: Sales Support: Assist Sales Consultants with business development for existing and new accounts, acting as a technical lead. Client Engagement: Engage with potential clients to understand their needs and present tailored IT solutions. Solution Design: Collaborate with technical teams to design and propose solutions that meet client requirements. Proposal Development: Prepare detailed proposals, including cost estimates, timelines, and technical specifications. Presentations and Demos: Conduct product demonstrations and presentations to showcase the value of proposed solutions. RFP/RFI Responses: Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from potential clients. Technical Support: Provide technical support during the sales process to address client queries and concerns. Essential Qualifications, Training, and Experience: People Management: Over 10 years of proven experience in managing people, including coaching, mentoring, and developing teams. MSP Industry: Must currently be working in the Managed Service Provider (MSP) industry. Client/Account Management: Essential experience in client or account management, preferably within the IT industry. Operational Management: Over 10 years of experience in managing operational roles. Performance Management: Proven experience in managing performance. Project Coordination: Experience in coordinating, implementing, and monitoring projects and processes. Improvement Activities: Experience in identifying, assessing, and developing activities to drive improvements. Flexibility and Adaptability: Demonstrates the ability to be flexible, adaptable, and tolerant in a dynamic work environment while maintaining effectiveness and efficiency. Our ideal candidate: Decision Making and Communication: Exhibits strong decision-making abilities and excellent communication skills. Adaptability: Easily transitions between structured, process-oriented thinking and unstructured problem-solving. Relationship Building: Builds strong relationships and has the ability to influence others. Leadership and Coaching: Demonstrates strong leadership and coaching skills, empowering team members. Target Focused: Focused on managing and achieving SLA targets. Planning and Organizing: Possesses excellent planning and organizational skills. Motivation: Highly motivated and driven. Confidentiality: Capable of managing sensitive and confidential information effectively Skills: Sales Support Client Engagement Solution Design Technical Support MSP Industry RFP/RFI Responses
This advertiser has chosen not to accept applicants from your region.
2
Irish Customer Support Specialist - Relocate to Bulgaria
Dublin, Leinster
Cross Border Talents
Posted 23 days ago
Job Viewed
Job Description
Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available
Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.
What youll do
-
Deliver outstanding customer service via phone, email, and chat
-
Understand and address user needs to ensure satisfaction
-
Help with general inquiries, product support, and troubleshooting
-
Collaborate with your team to provide a seamless customer experience
Who you are
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Fluent in: Irish
-
Comfortable using English at a B2 level
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Strong communication skills and a positive, customer-focused mindset
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No prior experience requiredjust a willingness to learn and grow
What we offer
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Fully paid training to get you started ️
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Stable career path and development opportunities
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Attractive salary packages
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Private health insurance and access to 50+ benefits and services
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Supportive international environment , with referral bonuses
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Modern office in Sofia city center with gym, relaxation zones, and gaming areas
Why Sofia?
Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.
Apply now and start a remarkable journey to build your career and explore life in Sofia.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Support - Parkwest
D10 Dublin, Leinster
€32500 - €33000 annum
Teamworx
Posted 321 days ago
Job Viewed
Job Description
Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)
Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.
You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!
You Meet possibilities and we offer you* …
· competitive salary and benefit package
· great opportunities for professional development in an international company
· personal development with first-class practical trainings
· a great company culture
· the chance to compete, win and celebrate excellent performance
You Bring dedication and you…
· put customers first and deliver a great experience
· enjoy communicating and helping customers in different channels
· provide professional advice and solutions for the customer
· thrive in a busy and dynamic environment
· want to be a part of a great team
· support the stores and provide efficient cooperation within retail
Want to find out more? Contact Maurice Powell, Commercial Director,Teamworx on 045898037 or send your CV today.(PLEASE NOTE THIS ROLE IS BASED ON SITE IN PARK WEST AND IS NOT A REMOTE OR HYBRID ROLE)TEAMWORX DEAL IN ALL AREAS OF RETAIL, HOSPITALITY AND HEAD OFFICE ROLES. CHECK OUT OUR WEBSITE FOR MANY MORE VACANCIES.
This advertiser has chosen not to accept applicants from your region.
4
Equipment Maintenance Technician
Galway, Connacht
Cregg Group
Posted today
Job Viewed
Job Description
Electronics Engineer Our Galway based world leading multinational medical device manufacturing client seek an experienced Electronics Engineer to join their team. Contact Garyon or to discuss About the Role: This role is based in the growing Structural Heart Department of our Galway based client. 39 hour work week with a 1pm Friday finish. Excellent salary and defined career progression offered for candidates wanting to secure a Senior role. Key Experience: Electrical circuit design and PCB layout. Experience in micro-electronics - manufacturing / design in a regulated industry preferred. medical device ideally but flexible. experience in design/manufacture of micro-electronics desirable - regulated industry preferred. Good knowledge in micro bonding (Epoxy & Solder). Strong problem-solving and analytical thinking. Electrical Troubleshooting: Ability to diagnose and fix electrical issues. product testing and design Excellent communication and team collaboration skills. Conduct testing and validation to ensure safety and performance. Understanding in electrical standards and drawings Advantage if Proficient in CAD/Solidworks tool Education: Bachelors or Masters degree in Electronics Engineering,Electrical Engineeringor related field. 3+ years of experience in Electronic Engineering with background in medical devices ideally or other regulated industry INDCRG Skills: PCB electronics design micro-electronics electronic manufacturing PCB layout schematics
This advertiser has chosen not to accept applicants from your region.
5
Equipment Maintenance Technician
Galway, Connacht
Cregg Group
Posted today
Job Viewed
Job Description
Job Title:Equipment Maintenance Technician - Evening Shift - Galway Permanent role with Full company benefits package Department:Engineering Reporting to:Manufacturing Engineer Shift:EveningShift 15:30pm 12:00am (Monday Thursday) and 14:15pm 20:15pm (Friday)39 hours weekly General Description Exciting opportunity for an equipment minded candidate to join a medical device company on a permanent basis. working on production line equipment - attending breakdowns, troubleshooting issues and fault finding of mechanical equipment, the technician will be responsible for keeping the machine in good working order carrying out repairs and maintenance when needed. Roles and Responsibilities: Take ownership and responsibility for the technical performance/reliability of equipment to target zero downtime in the technicians area relating to equipment fault through proactive equipment management. A continuous improvement mindset is a must and always working towards this goal in a structured manner. Constantly evaluate equipment and process inputs/outputs to ensure optimal visual and functional product performance and take action before it impacts on uptime or yield. Complete PMs on time and offer improvements when found deficient, to ensure optimal equipment performance at all times. Identify requirements for jigs/fixtures to improve work station efficiency or yield improvement and carry through into manufacturing through the approval process, with supporting data on the potential gains to be achieved. Ensure tooling including mandrels/trim fixtures etc. are available to the line when required and are in optimal working order and fit for purpose. Ensure and maintain a sufficient Kanban and robust process for consumable equipment spares in CER to minimise downtime. Support onboarding of new technician hires when required. Be fully competent in manufacturing product through all work steps and in identifying Accept and Reject samples for all steps. Understand the intended use of product and the impact of defects to functionality of product. Perform functional testing of product where required. Continually review the manufacturing process for improper application of work methods and equipment settings. Communicate promptly, clearly and effectively at all times, to the Line Lead and Line Support Technician with regard to equipment and process issues with a clear plan for resolution that is data driven. Support for equipment introduction in CERs and completing and maintaining accurate up-to-date documentation (EIQs, PMs, etc). Qualifications and Job Requirements: Requires a Level 6 degree or above in Engineering or equivalent (preferably Mechanical, Mechatronics or Automation Engineering). 3- 5+ years experience in a technical role in a similar field is required, demonstrated experience with automated equipment maintenance is an advantage. Ability to troubleshoot complex machine faults through experience with electrical and pneumatic systems. Highly motivated with good initiative and strong work ethic. Demonstrated process and continuous improvement mindset. Excellent time management, organisational, communication and interpersonal skills. Ability to work independently or as part of a team. Strong commitment to quality, safety and GMP standards. FormoreinformationcontactGary or INDCRG Skills: Maintenance Electrician Mechanic PLC Troubleshooting repairs fault-finding. Benefits: Paid Holidays Pension Educational assistance Life Assurance Permanent Health Insurance
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Engineer
Dublin, Leinster
Edwards Lifesciences
Posted 3 days ago
Job Viewed
Job Description
The Field Service Engineer will be responsible for the comprehensive management of the Cordella System, focusing on installation, technical support, and system optimization at clinical sites and patient homes. This role provides critical technical expertise and ensures high performance of the Cordella System by leading system installations, troubleshooting, and maintenance. The Field Service Engineer will serve as a key technical resource, ensuring successful system implementation while collaborating with cross-functional teams to drive continuous improvements in system performance and user experience.
**How you'll make an impact:**
**1. System Installation and Configuration**
+ Lead the **on-site installation** of the Cordella system in hospitals, verification of product performance in catheterization labs, and patient homes, ensuring seamless operation.
+ Oversee **system setup** before clinical use, including **system configuration.**
+ Conduct **pre-procedural equipment checks** to ensure systems are operational before Cordella implant procedures.
**2. Preventive Maintenance and System Health**
+ Perform **preventive maintenance** to optimize performance and prevent downtime.
+ Provide **technical troubleshooting** and on-site support to resolve any system-related issues promptly.
+ Manage and deploy **software and firmware updates** , ensuring compatibility and system efficiency.
**3. Cross-functional Collaboration and Reporting**
+ Collaborate with **R&D, Clinical Specialists, and Quality teams** to report system performance data, identify trends, and suggest areas for improvement.
+ Provide **detailed documentation** on system performance, error resolution, and user feedback to help refine product features and technical protocols.
+ Act as a liaison between **customers and internal teams** to facilitate system enhancements based on field feedback.
**What you'll need:**
+ **Education** :
+ Bachelor's degree in **Biomedical Engineering** , **Electrical Engineering** , or a related technical discipline. A master's degree is a plus.
+ **Experience** :
+ **3+ years** of experience as a field engineer, preferably with **medical devices** or health technology systems.
+ **Proven experience** in installing, maintaining, and troubleshooting complex systems in a healthcare or clinical environment.
+ **Technical Skills** :
+ **Deep knowledge** of medical devices, system integrations, and technical protocols.
+ **Hands-on experience** with clinical equipment, including calibration, setup, and troubleshooting.
+ Proficient in **software troubleshooting** , system diagnostics, and firmware updates.
+ **Communication Skills** :
+ Strong written and verbal communication skills for **effective technical documentation** and **customer interaction** .
+ **Problem-Solving & Analytical Abilities** :
+ Strong **troubleshooting** and **problem-solving** skills
+ Capable of **data analysis** for system performance and creating actionable reports for improvements.
+ **Travel** :
+ Willing to travel extensively across **Europe** to hospital sites and patient homes, with a flexible schedule for support during system failure events.
**What is it like to work at Edwards Lifesciences in Germany?**
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Germany also offers the following benefits:
+ Competitive Compensation and Benefits package
+ Flexible working hours, remote working
+ Pension plan Risk
+ Insurance Meal Benefits
+ Service Awards Enhanced
+ Leave Benefits
+ Transportation Benefits
+ Employee Stock Purchase Programme
+ Employee Assistance Programme
+ Comprehensive Wellness Programme including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
**How you'll make an impact:**
**1. System Installation and Configuration**
+ Lead the **on-site installation** of the Cordella system in hospitals, verification of product performance in catheterization labs, and patient homes, ensuring seamless operation.
+ Oversee **system setup** before clinical use, including **system configuration.**
+ Conduct **pre-procedural equipment checks** to ensure systems are operational before Cordella implant procedures.
**2. Preventive Maintenance and System Health**
+ Perform **preventive maintenance** to optimize performance and prevent downtime.
+ Provide **technical troubleshooting** and on-site support to resolve any system-related issues promptly.
+ Manage and deploy **software and firmware updates** , ensuring compatibility and system efficiency.
**3. Cross-functional Collaboration and Reporting**
+ Collaborate with **R&D, Clinical Specialists, and Quality teams** to report system performance data, identify trends, and suggest areas for improvement.
+ Provide **detailed documentation** on system performance, error resolution, and user feedback to help refine product features and technical protocols.
+ Act as a liaison between **customers and internal teams** to facilitate system enhancements based on field feedback.
**What you'll need:**
+ **Education** :
+ Bachelor's degree in **Biomedical Engineering** , **Electrical Engineering** , or a related technical discipline. A master's degree is a plus.
+ **Experience** :
+ **3+ years** of experience as a field engineer, preferably with **medical devices** or health technology systems.
+ **Proven experience** in installing, maintaining, and troubleshooting complex systems in a healthcare or clinical environment.
+ **Technical Skills** :
+ **Deep knowledge** of medical devices, system integrations, and technical protocols.
+ **Hands-on experience** with clinical equipment, including calibration, setup, and troubleshooting.
+ Proficient in **software troubleshooting** , system diagnostics, and firmware updates.
+ **Communication Skills** :
+ Strong written and verbal communication skills for **effective technical documentation** and **customer interaction** .
+ **Problem-Solving & Analytical Abilities** :
+ Strong **troubleshooting** and **problem-solving** skills
+ Capable of **data analysis** for system performance and creating actionable reports for improvements.
+ **Travel** :
+ Willing to travel extensively across **Europe** to hospital sites and patient homes, with a flexible schedule for support during system failure events.
**What is it like to work at Edwards Lifesciences in Germany?**
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Germany also offers the following benefits:
+ Competitive Compensation and Benefits package
+ Flexible working hours, remote working
+ Pension plan Risk
+ Insurance Meal Benefits
+ Service Awards Enhanced
+ Leave Benefits
+ Transportation Benefits
+ Employee Stock Purchase Programme
+ Employee Assistance Programme
+ Comprehensive Wellness Programme including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
This advertiser has chosen not to accept applicants from your region.
7
Field Service Engineer
Leixlip, Leinster
Applied Materials
Posted 4 days ago
Job Viewed
Job Description
**Who We Are**
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
**What We Offer**
Location:
Leixlip,IRL
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
**What You'll Do**
As a Field Service Engineer, you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
**Role** **Responsibilities:**
+ Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
+ Use digital analytics for troubleshooting
+ Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
+ Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
+ Coordinate and communicate directly with customers
+ Fulfill additional duties, as assigned
**Minimum** **Qualifications:**
+ Completion of a Bachelor degree, in a relevant field.
+ Basic mechanical aptitude
+ Willing to learn and interpret electrical and mechanical schematics
+ Experience diagnosing and resolving basic technical challenges
+ Effective written and verbal communication skills
+ Basic knowledge of Microsoft Excel, Word, and PowerPoint
**Preferred** **Qualifications:**
+ 1-2 years of work experience in customer/field service support, or a related technical field
+ Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
+ Familiarity with hand tools and their appropriate usage, including digital multimeters
**Physical Requirements:**
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
**What We Offer**
Location:
Leixlip,IRL
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
**What You'll Do**
As a Field Service Engineer, you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
**Role** **Responsibilities:**
+ Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
+ Use digital analytics for troubleshooting
+ Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
+ Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
+ Coordinate and communicate directly with customers
+ Fulfill additional duties, as assigned
**Minimum** **Qualifications:**
+ Completion of a Bachelor degree, in a relevant field.
+ Basic mechanical aptitude
+ Willing to learn and interpret electrical and mechanical schematics
+ Experience diagnosing and resolving basic technical challenges
+ Effective written and verbal communication skills
+ Basic knowledge of Microsoft Excel, Word, and PowerPoint
**Preferred** **Qualifications:**
+ 1-2 years of work experience in customer/field service support, or a related technical field
+ Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
+ Familiarity with hand tools and their appropriate usage, including digital multimeters
**Physical Requirements:**
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Engineer
Dublin, Leinster
Grundfos
Posted 27 days ago
Job Viewed
Job Description
Field Service Engineer
+ Apply Now
+ Start applying with LinkedIn
+ **Please wait.**
Job Description
**_Are you a customer-obsessed Engineer who has a comprehensive knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-focused mindset? Then join our Grundfos talent pool as we are continuously on the lookout for Field Service Engineers in the UK and Ireland._**
At Grundfos, we are committed to pushing the boundaries of technology and innovation in the world of pumps and water solutions. We are on a continuous journey where collaboration and forward-thinking are at the heart of everything we do. We believe that what we do flourishes in an environment that embraces diversity, and that's why we're committed to building a team that encompasses various backgrounds, perspectives, and experiences.
**What to expect?**
By joining our pool, you'll be the first to know about upcoming opportunities that align with your skills and interests. When this happens, the responsible recruiter will reach out to you directly with more information.
**What we are looking for?**
Our Field Service Engineer role it ultimately responsible for the execution, repair and maintenance of our pumps, for our customers. Working either individually or in a team to address the customers' requests in an efficient and professional manner.
You would need the ability to disassemble, inspect, trouble-shoot, repair and replace parts, along with being able to reassemble pumps and pump systems.
**What is your background?**
We are open to various experience levels and imagine that you may have of some below:
+ Experience in the industry or comparable environment with a good knowledge of pump technology.
+ Ideally a technical education of electrical/mechanical engineering.
+ Understanding of Health and Safety best practices (shown through Hazard observation, Risk assessment accuracy, and Safe system of work)
+ Experience of working within a customer-centric environment and the ability to communicate among various stakeholders and customers.
+ Solid digital literacy with the ability to use various internal systems.
**Why Join Our Talent Pool:**
+ Innovative Culture: Be a part of a culture that thrives on innovation and creativity. We are constantly improving ourselves to find new solutions and create cutting-edge products.
+ Impactful Work: Your contributions will directly impact the development of groundbreaking technologies that help to respect, protect and advance the flow of water and improve lives around the world.
+ Collaborative Environment: Join a team that values collaboration and teamwork. We believe that diverse perspectives lead to better outcomes and more robust solutions.
+ Continuous Learning: At Grundfos, we encourage continuous learning and development. Whether you're an experienced professional or just starting your career, there are ample opportunities to grow and expand your skill set.
**How to Join:**
If you are eager to join our talent pool to learn more about us and have some of the competencies and qualifications mentioned above, please apply with your resume by clicking "Apply". While we may not have specific job openings at this very moment, we are always looking for talents to join our talent pool. By joining our pool, you'll be the first to know about upcoming opportunities that align with your skills and interests and the respective recruiter will reach out to you.
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.
**We look forward to hearing from you.**
+ Apply Now
+ Start applying with LinkedIn
+ **Please wait.**
Information at a Glance
**Job details**
Workplace: Remote Position
Job Location: Leighton Buzzard, Central Bedfordshire, United Kingdom | Bishops Stortford, Hertfordshire, United Kingdom | Castletown, Sunderland, United Kingdom | Edenbridge, Kent, United Kingdom | Warrington, Cheshire West and Chester, United Kingdom | Limerick, Limerick, Ireland | Lower Dublin 12, Dublin, Ireland
Contract Type: Full-Time
Employment Type: Regular
+ Apply Now
+ Start applying with LinkedIn
+ **Please wait.**
Job Description
**_Are you a customer-obsessed Engineer who has a comprehensive knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-focused mindset? Then join our Grundfos talent pool as we are continuously on the lookout for Field Service Engineers in the UK and Ireland._**
At Grundfos, we are committed to pushing the boundaries of technology and innovation in the world of pumps and water solutions. We are on a continuous journey where collaboration and forward-thinking are at the heart of everything we do. We believe that what we do flourishes in an environment that embraces diversity, and that's why we're committed to building a team that encompasses various backgrounds, perspectives, and experiences.
**What to expect?**
By joining our pool, you'll be the first to know about upcoming opportunities that align with your skills and interests. When this happens, the responsible recruiter will reach out to you directly with more information.
**What we are looking for?**
Our Field Service Engineer role it ultimately responsible for the execution, repair and maintenance of our pumps, for our customers. Working either individually or in a team to address the customers' requests in an efficient and professional manner.
You would need the ability to disassemble, inspect, trouble-shoot, repair and replace parts, along with being able to reassemble pumps and pump systems.
**What is your background?**
We are open to various experience levels and imagine that you may have of some below:
+ Experience in the industry or comparable environment with a good knowledge of pump technology.
+ Ideally a technical education of electrical/mechanical engineering.
+ Understanding of Health and Safety best practices (shown through Hazard observation, Risk assessment accuracy, and Safe system of work)
+ Experience of working within a customer-centric environment and the ability to communicate among various stakeholders and customers.
+ Solid digital literacy with the ability to use various internal systems.
**Why Join Our Talent Pool:**
+ Innovative Culture: Be a part of a culture that thrives on innovation and creativity. We are constantly improving ourselves to find new solutions and create cutting-edge products.
+ Impactful Work: Your contributions will directly impact the development of groundbreaking technologies that help to respect, protect and advance the flow of water and improve lives around the world.
+ Collaborative Environment: Join a team that values collaboration and teamwork. We believe that diverse perspectives lead to better outcomes and more robust solutions.
+ Continuous Learning: At Grundfos, we encourage continuous learning and development. Whether you're an experienced professional or just starting your career, there are ample opportunities to grow and expand your skill set.
**How to Join:**
If you are eager to join our talent pool to learn more about us and have some of the competencies and qualifications mentioned above, please apply with your resume by clicking "Apply". While we may not have specific job openings at this very moment, we are always looking for talents to join our talent pool. By joining our pool, you'll be the first to know about upcoming opportunities that align with your skills and interests and the respective recruiter will reach out to you.
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.
**We look forward to hearing from you.**
+ Apply Now
+ Start applying with LinkedIn
+ **Please wait.**
Information at a Glance
**Job details**
Workplace: Remote Position
Job Location: Leighton Buzzard, Central Bedfordshire, United Kingdom | Bishops Stortford, Hertfordshire, United Kingdom | Castletown, Sunderland, United Kingdom | Edenbridge, Kent, United Kingdom | Warrington, Cheshire West and Chester, United Kingdom | Limerick, Limerick, Ireland | Lower Dublin 12, Dublin, Ireland
Contract Type: Full-Time
Employment Type: Regular
This advertiser has chosen not to accept applicants from your region.
9