21 Training Specialist jobs in Ireland
Training Specialist
Kilkenny, Leinster
Abbott
Posted 24 days ago
Job Viewed
Job Description
**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Diabetes Care Kilkenny**
Abbott Diabetes Care has opened a new site, in Kilkenny, that is at the forefront of Diabetes care with the latest technology, to manufacture FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre systems.
**MAIN PURPOSE OF ROLE**
The main responsibility of the Training Coordinator is to monitor and complete site training queries, ensuring delivery of safe and effective products that meet customer needs whilst maintaining compliance.
**MAIN RESPONSIBILITIES**
- Monitoring and answering the training queries submitted via the training request system and mailbox.
- Entering new hires/employees into the training system in a timely manner and ensuring the correct training plan is assigned.
- Running reports to ensure the training system is in a constant state of compliance.
- Ensuring compliance with policies and procedures.
- Provision of assistance to various functions on the correct selection of training plans and training materials.
- Perform Quality review of training documentation in accordance with approved procedures to ensure compliance with Good Documentation Practices.
**_QUALIFICATIONS AND EXPERIENCE_**
- Minimum Level 7 NFQ qualification or equivalent in a relevant discipline.
- Minimum 2+ years previous experience in medical / pharmaceutical industry would be preferred.
- Experience with LMS platforms and e-learning tools.
- Strong communication, facilitation, and interpersonal skills.
- Problem-solving and adaptability in dynamic environments.
**What we Offer:**
Attractive compensation package that includes competitive pay, as well as benefits such as
+ Family health insurance
+ Excellent pension scheme
+ Life assurance
+ Career Development
+ Fantastic new facility
+ Growing business plus access to many more benefits.
Connect with us at or on LinkedIn at on Facebook at and on Twitter @AbbottNews.
Abbott is an equal opportunities employer.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Diabetes Care Kilkenny**
Abbott Diabetes Care has opened a new site, in Kilkenny, that is at the forefront of Diabetes care with the latest technology, to manufacture FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre systems.
**MAIN PURPOSE OF ROLE**
The main responsibility of the Training Coordinator is to monitor and complete site training queries, ensuring delivery of safe and effective products that meet customer needs whilst maintaining compliance.
**MAIN RESPONSIBILITIES**
- Monitoring and answering the training queries submitted via the training request system and mailbox.
- Entering new hires/employees into the training system in a timely manner and ensuring the correct training plan is assigned.
- Running reports to ensure the training system is in a constant state of compliance.
- Ensuring compliance with policies and procedures.
- Provision of assistance to various functions on the correct selection of training plans and training materials.
- Perform Quality review of training documentation in accordance with approved procedures to ensure compliance with Good Documentation Practices.
**_QUALIFICATIONS AND EXPERIENCE_**
- Minimum Level 7 NFQ qualification or equivalent in a relevant discipline.
- Minimum 2+ years previous experience in medical / pharmaceutical industry would be preferred.
- Experience with LMS platforms and e-learning tools.
- Strong communication, facilitation, and interpersonal skills.
- Problem-solving and adaptability in dynamic environments.
**What we Offer:**
Attractive compensation package that includes competitive pay, as well as benefits such as
+ Family health insurance
+ Excellent pension scheme
+ Life assurance
+ Career Development
+ Fantastic new facility
+ Growing business plus access to many more benefits.
Connect with us at or on LinkedIn at on Facebook at and on Twitter @AbbottNews.
Abbott is an equal opportunities employer.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
0
Quality Compliance & Training Specialist
Cork, Munster
Cpl Resources
Posted 9 days ago
Job Viewed
Job Description
Role Title: Quality Compliance & Training Specialist Location: Pfizer RCMF Facility, Cork. IRL Duration : 11 month Contract Role Summary The Quality Compliance & Training Specialist will work within the Pfizer Ringaskiddy Clinical Manufacturing Facility (RCMF) as part of a small team responsible for Good Manufacturing Practice (GMP) quality compliance and training activities, within our small molecule Active Pharmaceutical Ingredient (API) clinical manufacturing facility. The successful candidate will be a member of a small, dynamic, highly competent, and engaged team of colleagues responsible for delivering excellent performance across the fundamentals of safety, quality, supply and cost. RCMF is part of the Pfizer Research & Development (PRD) organisation but is co-located with Pfizer Global Supply (PGS) on the Ringaskiddy site. Cross site and cross company liaison will be a key part of the function, including roll out of global initiatives within RCMF. As a Quality Compliance and Training Specialist, the successful candidate will be responsible for: Implementing, monitoring, maintaining, and improving the systems and processes used for Quality compliance. Maintenance and administration of training systems and processes. Roll out of global initiatives. Supporting departmental colleagues and partnering lines with guidance on documentation, compliance issues and systems support. Working proactively to ensure delivery of on-time high quality records, investigations, and associated actions. Monitoring metrics and trends to improve compliance standards that will meet internal and external auditor expectations. Lead and support quality-based investigations and associated action outcomes, including on time completion. Provide Quality review and oversight of documentation associated with change requests, manufacturing, and cleaning to ensure compliance with global regulatory agencies and Pfizer quality standards. Lead the development and continuous improvement of systems that will maintain or enhance compliance within the department (e.g., documentation life cycle, training practices, SOP improvements, process flows). Lead compliance inspections and audits, metric generation, and trending of data. Development and administration of training within the facility. Oversee compliance with Data integrity and ALCOA principles. Maintain regulatory compliance in accordance with current Good Manufacturing Practices and Pfizer quality standards. Oversight and support of documentation practices associated with equipment validation and commissioning, SOP management and training. Assist departmental colleagues with technical help and guidance on IT compliance and documentation systems. Provide quality oversight of GMP service providers, where reqruied. Basic Qualifications University graduate in a science related subject (Chemistry/ Biochemistry or equivalent preferred) with 2 years of relevant experience. Qualifications/Skills, Knowledge & Experience Good attention to detail and good documentation practices. Knowledge of current Good Manufacturing Practices and the applicable GxP regulations and standards (highly desirable). Experience in quality management systems. Experience in training management systems. Competent in Microsoft Office programs, Word, Excel, PowerPoint etc. Skills: GMP RFT documentation protocols reports
This advertiser has chosen not to accept applicants from your region.
1
ADMINISTRATIVE SUPPORT V/TRAINING SPECIALIST
Galway, Connacht
TE Connectivity
Posted 1 day ago
Job Viewed
Job Description
ADMINISTRATIVE SUPPORT V/TRAINING SPECIALIST
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Reporting to the Quality Systems Supervisor, the training Specialist in the Training Department, you will play a crucial role in ensuring the effectiveness and compliance of our training programs for employees in TE connectivity.
Training Specialist will work closely with cross-functional teams to develop, implement, and evaluate training materials and procedures, while also supporting continuous improvement initiatives to enhance our quality management system.
**Job Requirements**
+ Support day-to-day activities in the training department.
+ Provide guidance the team in support of the day-to-day deliverables.
+ Own Investigation of root cause and implementation of effective actions to prevent re-occurrence of compliance issues.
+ Training Material Creation: Create and maintain training materials to support effective learning outcomes.
+ Training Delivery: Facilitate training sessions for employees including induction training, ensuring content is delivered clearly and comprehensively, and providing guidance and support as needed.
+ Training Evaluation: Evaluate the effectiveness of training through assessments review, and performance metrics, and make recommendations for improvement.
+ Regulatory Compliance: Stay abreast of regulatory requirements and industry best practices related to training and quality management and ensure training programs are compliant with relevant standards (e.g., ISO 13485, MDSAP requirements.).
+ Cross-Functional Collaboration: Collaborate with various departments, including Quality Operations, Manufacturing, and Human Resources, to integrate training initiatives into overall quality and compliance strategies.
+ Continuous Improvement: Identify opportunities for process improvements within the training department and contribute to initiatives aimed at enhancing the efficiency and effectiveness of training programs.
+ Support Audits and own actions for CAPA, NC's, Audit findings.
+ Other tasks as directed by the Senior Quality Systems Engineer in line with company goals and objectives
**Key Requirements**
+ Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.
+ Detail-oriented mindset with analytical and problem-solving abilities.
+ Ability to work collaboratively in a cross-functional team environment.
+ Flexible highly motivated individual with the ability to work on their own initiative.
+ Pro-active, practical and innovative approach to everyday activities.
+ Good working knowledge of regulatory requirements and audits.
+ Background and experience in medical devices would be an advantage.
+ Computer literate, MS Word, Excel, PowerPoint.
**What your background should look like**
+ Level 7 degree in Science / Engineering / Quality Management or related fields essential or equivalent industry experience.
+ Minimum of 2 years' industry experience in a Medical devices manufacturing environment.
+ Experience within training or Quality systems department is desirable.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
GALWAY, G, IE, H91 VN2T
City: GALWAY
State: G
Country/Region: IE
Travel: None
Requisition ID: 139797
Alternative Locations:
Function: Administrative Support
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Reporting to the Quality Systems Supervisor, the training Specialist in the Training Department, you will play a crucial role in ensuring the effectiveness and compliance of our training programs for employees in TE connectivity.
Training Specialist will work closely with cross-functional teams to develop, implement, and evaluate training materials and procedures, while also supporting continuous improvement initiatives to enhance our quality management system.
**Job Requirements**
+ Support day-to-day activities in the training department.
+ Provide guidance the team in support of the day-to-day deliverables.
+ Own Investigation of root cause and implementation of effective actions to prevent re-occurrence of compliance issues.
+ Training Material Creation: Create and maintain training materials to support effective learning outcomes.
+ Training Delivery: Facilitate training sessions for employees including induction training, ensuring content is delivered clearly and comprehensively, and providing guidance and support as needed.
+ Training Evaluation: Evaluate the effectiveness of training through assessments review, and performance metrics, and make recommendations for improvement.
+ Regulatory Compliance: Stay abreast of regulatory requirements and industry best practices related to training and quality management and ensure training programs are compliant with relevant standards (e.g., ISO 13485, MDSAP requirements.).
+ Cross-Functional Collaboration: Collaborate with various departments, including Quality Operations, Manufacturing, and Human Resources, to integrate training initiatives into overall quality and compliance strategies.
+ Continuous Improvement: Identify opportunities for process improvements within the training department and contribute to initiatives aimed at enhancing the efficiency and effectiveness of training programs.
+ Support Audits and own actions for CAPA, NC's, Audit findings.
+ Other tasks as directed by the Senior Quality Systems Engineer in line with company goals and objectives
**Key Requirements**
+ Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.
+ Detail-oriented mindset with analytical and problem-solving abilities.
+ Ability to work collaboratively in a cross-functional team environment.
+ Flexible highly motivated individual with the ability to work on their own initiative.
+ Pro-active, practical and innovative approach to everyday activities.
+ Good working knowledge of regulatory requirements and audits.
+ Background and experience in medical devices would be an advantage.
+ Computer literate, MS Word, Excel, PowerPoint.
**What your background should look like**
+ Level 7 degree in Science / Engineering / Quality Management or related fields essential or equivalent industry experience.
+ Minimum of 2 years' industry experience in a Medical devices manufacturing environment.
+ Experience within training or Quality systems department is desirable.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
GALWAY, G, IE, H91 VN2T
City: GALWAY
State: G
Country/Region: IE
Travel: None
Requisition ID: 139797
Alternative Locations:
Function: Administrative Support
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
This advertiser has chosen not to accept applicants from your region.
2
Training Specialist (12 month fixed term contract)
Dublin, Leinster
The Hertz Corporation
Posted 16 days ago
Job Viewed
Job Description
**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
This advertiser has chosen not to accept applicants from your region.
3
Training Specialist (12 month fixed term contract)
The Hertz Corporation
Posted 16 days ago
Job Viewed
Job Description
**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
This advertiser has chosen not to accept applicants from your region.
4
Training & Mentoring Specialist - Semi-State
Dublin, Leinster
Hays Specialist Recruitment
Posted 9 days ago
Job Viewed
Job Description
Your new company As Training & Mentoring Specialist, you will join a leading Irish semi-state utility company who are responsible for the delivery and maintenance of utilities across Ireland. Your new company requires you to join their team for 6-12 months depending on business requirements. You will have a hybrid working model, 2-3 days providing in-person training nationwide and 2 days working from home. Your new role As Training & Mentoring Specialist, you will deliver training sessions to field and office-based staff across Ireland; create and adapt training materials from technical documentation (slides, one-pagers); provide mentorship to ~10 individuals, including regular check-ins and progress tracking; coordinate and manage training sessions with support from other business areas; maintain attendance records and follow-up documentation; support remote training delivery via Zoom or similar platforms and all general administrative and ad-hoc duties that fall into your new role. This is a great opportunity for you to gain excellent experience within a reputable Irish semi-state organisation. What you'll need to succeed You will ideally have recent relevant experience delivering technical/process training with experience in a highly regulated environment, company driven industry. You will have strong IT skills with proficient working knowledge of MS Suite and Work & Asset Management Systems (e.g. Maximo), experience with handheld units in ad advantage. You will have excellent communication skills with the ability to simplify complex information. What you'll get in return You will be rewarded with a competitive salary and gain invaluable and transferable experience in an innovative operations team within a reputable semi-state organisation. Your new role offers a hybrid work model. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: training mentor training delivery learning and development Benefits: €55 000 - €60 000
This advertiser has chosen not to accept applicants from your region.
5
Learning & Development Specialist
Dunboyne, Leinster
Wallace Myers International
Posted today
Job Viewed
Job Description
Learning & Development Specialist ? Location: Ireland (Multi-site role across retail, hospitality, and production units) ? Type: Permanent / Full-Time Are you passionate about creating impactful learning experiences and driving frontline development in fast-paced environments? My client is looking for a Learning & Development Specialist to lead training and talent initiatives across multiple locations-from retail stores to production units and head office. This is a hands-on role where you'll shape onboarding, elevate customer experience and build a culture of continuous learning. If you thrive in hospitality or retail and love designing engaging, blended training programs, we'd love to hear from you. What You'll Do Lead annual training needs analysis and deliver a strategic L&D plan Design and deliver onboarding, customer experience and compliance training Collaborate on SOPs and ensure consistent service standards across all sites Create interactive content using video, animation and live demos Track training impact via dashboards, feedback and performance metrics Develop internal and external development programs, including apprenticeships Champion a culture of learning and excellence What You'll Bring 2-3 years' experience in training delivery (digital, virtual, in-person) Hospitality or retail operations background Strong communication and stakeholder engagement skills Experience with LMS, authoring tools and Microsoft Office Bonus: Familiarity with Adobe Pro, Articulate, Synthesia or project management. At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details. Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see Skills: Learning and Development hospitality retail Benefits: Pension Life Assurance
This advertiser has chosen not to accept applicants from your region.
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6
Learning & Development Specialist
Galway, Connacht
Musgrave Limited - Group
Posted today
Job Viewed
Job Description
Learning & Development Specialist Field Based Role Musgrave is one of the Europes most successful family-owned businesses with a 149-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. The Role We are seeking an L&D Specialist to join our growing team. As an L&D Specialist, you will work with the Musgrave L&D team, colleagues in retail stores and with the Regional Teams, to design, implement and review people plans for each store from an L&D perspective. What you'll be doing: Working with our Regional Managers & Retail Partners to provide relevant and tailored training and advice, influencing and coaching Store owners where appropriate Co-ordinating and delivering on site Customer Service Training with retail teams Providing advice to Owners & Managers on the tools & techniques to exceed customer expectations & develop their business through their people Support SuperValu & Centra Retailers to lead positive cultural change in their business Co-ordinating and delivering on site Leadership and Management Training (Feedback, Coaching, Communication Skills etc.) Supporting store owners & managers to complete training needs analysis for their teams and develop appropriate learning plans via the Musgrave Institute. Facilitate workshops with Store Owners, Managers and other senior stakeholders to ensure continuous improvement of L&D and behavioural change initiatives Advise Retailers on all aspects of Learning & Development, career development and employee engagement. Assessing the service level for the region & regional performance reporting (through Mystery Shopper audits & internal assessment) Support the implementation and rollout of our New Digital Learning Platform May be required to work on various HR projects and support other Musgrave brand What we are looking for: Strong coaching and facilitation skills with the ability to engage and motivate diverse audiences Keen interest in working in the retail sector with a passion for great customer experiences Excellent communication and presentation skills with experience in presenting to large groups Minimum 2 years experience in a training related role Previous experience in a Learning and Development focused role would be advantageous Proven organisational skills with the ability to manage a varied workload and meet deadlines Proven relationship building and influencing skills Knowledge of Microsoft Office suite Full driving licence is essential What is nice to have: Certification in Training or Coaching or a IITD qualification is Experience in E-Learning Design Experience implementing a learning experience platform What we Offer: Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required. Musgrave is an equal opportunities employer.We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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Learning & Development Manager
Cavan, Ulster
Vickerstock UK
Posted today
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Learning & Development Manager Cavan Vickerstock are currently working alongside an award-winning Food Manufacturing company who currently have an opportunity for a Learning and Development Manager. The successful candidate will support the Operations team in identifying and fulfilling training needs, with a strong focus on compliance, continuous improvement and operational effectiveness. Your new role as an L&D Manager; Lead the development and delivery of training materials and learning plans tailored to each role and area across Operations. Build training capability across the business through coaching, train-the-trainer programmes and best practice sharing. Monitor, track and maintain training records to meet audit, regulatory and internal requirements. Provide training support for business-critical projects, including process improvements, onboarding and site initiatives. Ensure training activity is fully compliant with food safety, quality and health & safety standards. Collaborate with managers to identify current and future learning needs and ensure training supports operational goals. Help foster a culture of continuous learning, safety and personal growth across the site. What you will need to succeed; Previous experience working in food manufacturing or a similarly regulated production environment. Experience as a proactive learning and development professional with a passion for compliance, training delivery, and unlocking the potential of others. Deep understanding of the importance of compliance with food safety, quality and operational training standards. Highly organised, detail-focused and able to manage multiple training priorities at once. This is an excellent opportunity for a motivated professional to take their career to the next level with a well-established and respected company. Interested? Apply today to find out more or contact Leah Irwin-Black on Skills: learning & development l&d operations training process improvement learning development
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Learning & Development Manager
Cavan, Ulster
Vickerstock UK
Posted today
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Learning & Development Manager County Cavan Full-time | Permanent Monday - Friday Days Attractive Salary + Bonus Vickerstock are excited to be working in partnership with our leading Food Manufacturing client who are consistently improving and introducing new measures to improve their processes and products, due to this they need a highly motivated Learning & Development Manager to join them at their impressive state of the art factory in County Cavan. Working closely with the Operations team, as the Learning & Development Manager you will play a key role in identifying and addressing training needs, with a strong emphasis on compliance, continuous improvement, and operational excellence. Partnering with functional leads, supervisors, and the wider business, you will ensure that training initiatives create a safe, capable, and high-performing workforce. Key Responsibilities Design and deliver tailored training materials and learning plans for each role and operational area. Ensure all training activities meet food safety, quality, and health & safety compliance standards. Strengthen in-house training capability through coaching, train-the-trainer programmes, and sharing of best practices. Maintain accurate, up-to-date training records to satisfy audit, regulatory, and internal requirements. Provide training expertise for key projects, including process improvement, onboarding, and site-wide initiatives. Work with managers to assess current and future learning needs, aligning training with operational priorities. Promote a culture of continuous learning, safety, and personal growth across the site. You will have 3 - 5 years Learning & Development experience in food manufacturing or other regulated production. Strong grasp of food safety, quality, and operational compliance. Confident communicator at all levels. Skilled in creating engaging, results-driven training. Organised, collaborative, and able to juggle multiple priorities. You will receive Attractive salary (more information at application stage) 10% KPI Bonus 23 days annual leave + public holidays Pension scheme Death in service benefit If this sounds like the career move you've been after and would like to hear more, pick up the phone to Sophie now on or send an updated CV - in Word format - via the link on the page (or email). If this opportunity doesn't quite get the taste buds flowing but like me you are passionate about food, let's get a chat and see how I can help grow your career. PLEASE VISIT OUR WEBSITE FOR A FULL LIST OF OUR CURRENT VACANCIES. Skills: Learning & Development Continous Improvement Training L&D Manager
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