Explore job opportunities in Arklow, a town with a mix of industries offering diverse employment options. Positions in manufacturing and production are often available, reflecting the area's industrial background. Local businesses present various roles in retail, customer service, and administration.121 Jobs in Arklow
Fraud Analyst
Arklow, Leinster
U.S. Bank
Posted today
Job Viewed
Job Description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
**Role overview:**
The Arklow-based Fraud Management team of 13 oversees the UK and Ireland portfolios. We monitor accounts and transactions to detect fraud, review potential violations, and secure accounts to prevent losses to Elavon.
Our work involves close collaboration with merchants, banks, law enforcement, and internal teams. We also maintain fraud-related data and processing statistics to support process improvements as risks evolve **.**
**Key accountabilities:**
+ Monitors account activity to identify fraudulent financial transactions and violations
+ Secures accounts to prevent losses
+ Works with internal departments to validate that charges are authorized
+ Works with merchants to resolve customer service issues or fraudulent activity
+ Maintains merchant processing statistics and records
**Skills & experience required:**
+ Third Level Degree or equivalent
+ Typically, five or more years of related work experience
+ Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation
+ Experience with loss mitigation
+ Effective verbal and written communication skills
+ Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
+ Technical or trade school certificate in business or computer science preferred
**Additional information:**
+ **Hours of work 7 am - 3.30 pm Mon to Fri with Rotated Saturdays & bank holidays.**
+ The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
_This position is not eligible for visa sponsorship._
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
**Role overview:**
The Arklow-based Fraud Management team of 13 oversees the UK and Ireland portfolios. We monitor accounts and transactions to detect fraud, review potential violations, and secure accounts to prevent losses to Elavon.
Our work involves close collaboration with merchants, banks, law enforcement, and internal teams. We also maintain fraud-related data and processing statistics to support process improvements as risks evolve **.**
**Key accountabilities:**
+ Monitors account activity to identify fraudulent financial transactions and violations
+ Secures accounts to prevent losses
+ Works with internal departments to validate that charges are authorized
+ Works with merchants to resolve customer service issues or fraudulent activity
+ Maintains merchant processing statistics and records
**Skills & experience required:**
+ Third Level Degree or equivalent
+ Typically, five or more years of related work experience
+ Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation
+ Experience with loss mitigation
+ Effective verbal and written communication skills
+ Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
+ Technical or trade school certificate in business or computer science preferred
**Additional information:**
+ **Hours of work 7 am - 3.30 pm Mon to Fri with Rotated Saturdays & bank holidays.**
+ The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
_This position is not eligible for visa sponsorship._
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
**Posting may be closed earlier due to high volume of applicants.**
This advertiser has chosen not to accept applicants from your region.
0
HGV Driver
Clondalkin, Leinster
Reyes Holdings
Posted today
Job Viewed
Job Description
Responsibilities
Job Title: Customer Service Driver
Location: Dublin
Full-time: Permanent
Salary: 22.93 Hourly
Are you ready to make a difference while driving through your community? We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team for the PM Flexi shift! If you're passionate about helping others and enjoy driving, we want to hear from you! Apply today and take the first step toward a rewarding role with us.
About Us: Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald's and Papa John's. We are dedicated to delivering exceptional service and innovative solutions.
Position Summary: The Customer Service Driver plays a crucial role in our organization by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.
Responsibilities:
DURING JOURNEY
+ The delivery schedule must be followed, with arrival and departure times logged on PDA
+ Ensure that the Transport Office is informed of any problems such as delays, breakdowns or delivery problems
+ Delivery procedures set by MBUK to be carried out e.g. checking of P.O.D. goods, temperature probing of goods, completing PDA process
+ Every delivery must be signed by the relevant restaurant Manager
ON COMPLETION OF JOURNEY
+ Clean the inside of vehicle
+ Refuel the unit and fridge unit
+ Park vehicle as directed by Shunter
+ Be de-briefed about journey by Transport Office
OTHER DUTIES
+ To complete any other duties as required by Management
+ Carry out driver's duties with due regard to legislation in respect of LGV drivers, download your digital tachographs at the start and end of every shift for analysis by the Company
+ To always follow the companies Safe Working Procedures
+ Strong H&S awareness.
Qualifications
Technical competencies
+ Level 2 (or equivalent) English and Maths (Essential)
+ Drivers CPC to be completed (Essential)
+ Good level of computer literacy (Essential)
+ Knowledge of vehicle and refrigeration system (Essential)
+ Understanding of EC drivers' hours & EC working time directive regulations (Essential)
+ Experience of working with refrigerated vehicles (Desirable)
+ Understanding of driving legislation governing the use of tachographs and working hours
+ Calm under pressure
People-First Culture: At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
Opportunities for Growth: We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organization.
Culture of Continuous Improvement: We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.
Apply Today: If you are data-driven, process minded and customer-focussed and want to take the next step in your career to join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.
Job Title: Customer Service Driver
Location: Dublin
Full-time: Permanent
Salary: 22.93 Hourly
Are you ready to make a difference while driving through your community? We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team for the PM Flexi shift! If you're passionate about helping others and enjoy driving, we want to hear from you! Apply today and take the first step toward a rewarding role with us.
About Us: Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald's and Papa John's. We are dedicated to delivering exceptional service and innovative solutions.
Position Summary: The Customer Service Driver plays a crucial role in our organization by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.
Responsibilities:
DURING JOURNEY
+ The delivery schedule must be followed, with arrival and departure times logged on PDA
+ Ensure that the Transport Office is informed of any problems such as delays, breakdowns or delivery problems
+ Delivery procedures set by MBUK to be carried out e.g. checking of P.O.D. goods, temperature probing of goods, completing PDA process
+ Every delivery must be signed by the relevant restaurant Manager
ON COMPLETION OF JOURNEY
+ Clean the inside of vehicle
+ Refuel the unit and fridge unit
+ Park vehicle as directed by Shunter
+ Be de-briefed about journey by Transport Office
OTHER DUTIES
+ To complete any other duties as required by Management
+ Carry out driver's duties with due regard to legislation in respect of LGV drivers, download your digital tachographs at the start and end of every shift for analysis by the Company
+ To always follow the companies Safe Working Procedures
+ Strong H&S awareness.
Qualifications
Technical competencies
+ Level 2 (or equivalent) English and Maths (Essential)
+ Drivers CPC to be completed (Essential)
+ Good level of computer literacy (Essential)
+ Knowledge of vehicle and refrigeration system (Essential)
+ Understanding of EC drivers' hours & EC working time directive regulations (Essential)
+ Experience of working with refrigerated vehicles (Desirable)
+ Understanding of driving legislation governing the use of tachographs and working hours
+ Calm under pressure
People-First Culture: At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
Opportunities for Growth: We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organization.
Culture of Continuous Improvement: We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.
Apply Today: If you are data-driven, process minded and customer-focussed and want to take the next step in your career to join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.
This advertiser has chosen not to accept applicants from your region.
1
Maintenance Planner
Coolock, Leinster
Mondelez International
Posted today
Job Viewed
Job Description
**Job Description**
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
Your goal will be to ensure the site maintenance & support activities, without interruption, without any shortages and/or any issues thereof.
You are responsible for the maintenance planning, spare parts inventory and driving development of the preventative maintenance.
**How you will contribute**
You will:
+ Work cross functionally to develop and implement a strategic maintenance plan.
+ Partner with internal & external stakeholders and service providers to define and meet Safety, Quality, Cost, Delivery, Sustainability, Engagement goals.
+ Establish a strong governance to review & control maintenance activities and continuous Improvement plan to deliver against best in class both internally and externally.
+ Accountable for the Engineering stores. Identify and order spare parts, optimize inventory levels and together with our vendors work to achieve high availability on identified parts.
+ Provide leadership and coaching to the Engineering stores team. To ensure high operational efficiency, accuracy and transparency on the processes.
+ Be a strong driver in implementation of IL6S-Integrated Lean 6 sigma ways of working: delivering zero breakdowns via preventive/predictive maintenance strategies and technical mastery of maintenance and operation teams.
+ A key player in PM (Progressive Maintenance) Pillar, and CBM (condition-based monitoring), Visual controls & tools Mgmt. Lubrication mgmt. & Calibration of equipment(s) etc.
+ Role model Values and principles through effective coaching, mentoring and builds skills capability across the Plant technical/engineering team to engage with latest modern practices.
+ Interface with key stakeholders internally and externally to develop and maintain effective relationships, align priorities in order to deliver the company objectives, and goals.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Strong operational & manufacturing leadership experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety & GMP standards
+ An Engineer with a strong financial & business acumen, project management skills and Knowledge of industrial maintenance and manufacturing equipment, PM (Progressive Maintenance) expertise, Spare parts management, SAP PM module end user knowledge, Technology & Engineering automation basics.
+ Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment. Demonstrated abilities in Analytics, problem solving and team building.
**More about this role**
**What you need to know about this position:**
+ You will be reporting to the Senior maintenance manager and work closely with a team of Reliability managers.
**Relocation Support Available?**
No Relocation support available
**Business Unit Summary**
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**
**_Our people make all the difference in our succes_**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**
**Job Type**
Regular
Manufacturing support
Manufacturing
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
Your goal will be to ensure the site maintenance & support activities, without interruption, without any shortages and/or any issues thereof.
You are responsible for the maintenance planning, spare parts inventory and driving development of the preventative maintenance.
**How you will contribute**
You will:
+ Work cross functionally to develop and implement a strategic maintenance plan.
+ Partner with internal & external stakeholders and service providers to define and meet Safety, Quality, Cost, Delivery, Sustainability, Engagement goals.
+ Establish a strong governance to review & control maintenance activities and continuous Improvement plan to deliver against best in class both internally and externally.
+ Accountable for the Engineering stores. Identify and order spare parts, optimize inventory levels and together with our vendors work to achieve high availability on identified parts.
+ Provide leadership and coaching to the Engineering stores team. To ensure high operational efficiency, accuracy and transparency on the processes.
+ Be a strong driver in implementation of IL6S-Integrated Lean 6 sigma ways of working: delivering zero breakdowns via preventive/predictive maintenance strategies and technical mastery of maintenance and operation teams.
+ A key player in PM (Progressive Maintenance) Pillar, and CBM (condition-based monitoring), Visual controls & tools Mgmt. Lubrication mgmt. & Calibration of equipment(s) etc.
+ Role model Values and principles through effective coaching, mentoring and builds skills capability across the Plant technical/engineering team to engage with latest modern practices.
+ Interface with key stakeholders internally and externally to develop and maintain effective relationships, align priorities in order to deliver the company objectives, and goals.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Strong operational & manufacturing leadership experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety & GMP standards
+ An Engineer with a strong financial & business acumen, project management skills and Knowledge of industrial maintenance and manufacturing equipment, PM (Progressive Maintenance) expertise, Spare parts management, SAP PM module end user knowledge, Technology & Engineering automation basics.
+ Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment. Demonstrated abilities in Analytics, problem solving and team building.
**More about this role**
**What you need to know about this position:**
+ You will be reporting to the Senior maintenance manager and work closely with a team of Reliability managers.
**Relocation Support Available?**
No Relocation support available
**Business Unit Summary**
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**
**_Our people make all the difference in our succes_**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**
**Job Type**
Regular
Manufacturing support
Manufacturing
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
This advertiser has chosen not to accept applicants from your region.
2
Reliability Engineering Manager
Coolock, Leinster
Mondelez International
Posted today
Job Viewed
Job Description
**Job Description**
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
Your goal will be to ensure the efficient running and continuous improvement of the Coolock manufacturing assets in your area, working closely with the operations managers and to lead and develop a team of technicians.
You will achieve 100% compliance to Local legal regulations, Quality, Health Safety & Environment management systems and standards. You are responsible for the management and maintenance of site assets, and equipment(s) (hardware & software).
**How you will contribute**
You will:
+ Work cross functionally to develop and implement a strategic Asset reliability plan supporting both corrective and preventative maintenance for your area meeting all Safety, Quality, Cost, Delivery, Sustainability, Engagement goals are met.
+ Lead, coach and manage a team of maintenance technicians working across shift for your plant/ to provide optimum equipment reliability to support the manufacturing operations.builds skills capability across the Plant technical/engineering team to engage with latest modern practices.
+ Provide leadership, coaching to engineering team towards implementation of Integrated Lean 6 sigma ways of working: delivering zero breakdowns via preventive/predictive maintenance strategies Including PM (Progressive Maintenance), CBM (condition-based monitoring), Visual controls & tools Mgmt., Lubrication mgmt. & Calibration of equipment(s), Breakdown / root cause analysis etc.
+ Interface with key stakeholders internally and externally to develop and maintain effective relationships, align priorities in order to deliver the company objectives, and goals.
+ Establish a strong governance to review asset reliability plans being accountable with accountable for manufacturing standards, government regulations and effective communication to relevant stakeholders.
**Responsibilities:**
+ Develop and implement a comprehensive reliability engineering program for the chocolate manufacturing plants you are accountable for.
+ Conduct regular equipment inspections and assessments to identify potential reliability issues and develop strategies to mitigate them.
+ Collaborate with cross-functional teams to establish and maintain preventive maintenance schedules and procedures.
+ Analyse equipment failure data to identify trends and patterns and develop strategies to improve equipment reliability.
+ Lead Breakdown analysis and root cause analysis investigations to identify the underlying causes of equipment failures and develop effective corrective actions.
+ Develop and implement predictive maintenance strategies to proactively identify and address potential equipment failures.
+ Collaborate with the procurement team to ensure the availability of spare parts and necessary resources for maintenance activities.
+ Monitor and analyse key performance indicators (KPIs) related to equipment reliability and develop action plans to improve performance.
+ Provide technical guidance and support to the maintenance team, ensuring they have the necessary skills and knowledge to perform their duties effectively.
+ Stay updated with the latest advancements in reliability engineering practices and technologies, and recommend their implementation where appropriateEffectively liaise with all stakeholders, Operations teams including the Business area manager and line manager, procurement, master shopper, Maintenance planner, Business development and engineering teams and external stakeholders including equipment manufacturers.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Strong operational & manufacturing leadership experience in CPG industry with experience in 5s, LEAN, 6 sigma tools and concepts, Safety & GMP standards.
+ An Engineer with a strong financial & business acumen, project management skills and Knowledge of industrial maintenance and manufacturing equipment, PM (Progressive Maintenance) expertise, Spare parts management, SAP PM module end user knowledge, Technology & Engineering automation basics.
+ Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment. Demonstrated abilities in Analytics, problem solving and team building.
+ Strong people management skills with the ability to drive change.
**More about this role**
**What you need to know about this position:**
+ The production is highly automated from material handling through manufacturing processes to packaging. Engineering experience from corresponding industries is beneficial.
+ You will be reporting to the senior maintenance manager but working closely with the plant leadership team to achieve the production targets.
+ You will be in a team of maintenance managers covering the site, supported by a central maintenance planner.
+ Day based role i.e 8am - 5 pm.
**What extra ingredients you will bring:**
+ Strong drive to develop and improve.
**Relocation Support Available?**
No Relocation support available
**Business Unit Summary**
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**
**_Our people make all the difference in our succes_**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**
**Job Type**
Regular
Manufacturing support
Manufacturing
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
Your goal will be to ensure the efficient running and continuous improvement of the Coolock manufacturing assets in your area, working closely with the operations managers and to lead and develop a team of technicians.
You will achieve 100% compliance to Local legal regulations, Quality, Health Safety & Environment management systems and standards. You are responsible for the management and maintenance of site assets, and equipment(s) (hardware & software).
**How you will contribute**
You will:
+ Work cross functionally to develop and implement a strategic Asset reliability plan supporting both corrective and preventative maintenance for your area meeting all Safety, Quality, Cost, Delivery, Sustainability, Engagement goals are met.
+ Lead, coach and manage a team of maintenance technicians working across shift for your plant/ to provide optimum equipment reliability to support the manufacturing operations.builds skills capability across the Plant technical/engineering team to engage with latest modern practices.
+ Provide leadership, coaching to engineering team towards implementation of Integrated Lean 6 sigma ways of working: delivering zero breakdowns via preventive/predictive maintenance strategies Including PM (Progressive Maintenance), CBM (condition-based monitoring), Visual controls & tools Mgmt., Lubrication mgmt. & Calibration of equipment(s), Breakdown / root cause analysis etc.
+ Interface with key stakeholders internally and externally to develop and maintain effective relationships, align priorities in order to deliver the company objectives, and goals.
+ Establish a strong governance to review asset reliability plans being accountable with accountable for manufacturing standards, government regulations and effective communication to relevant stakeholders.
**Responsibilities:**
+ Develop and implement a comprehensive reliability engineering program for the chocolate manufacturing plants you are accountable for.
+ Conduct regular equipment inspections and assessments to identify potential reliability issues and develop strategies to mitigate them.
+ Collaborate with cross-functional teams to establish and maintain preventive maintenance schedules and procedures.
+ Analyse equipment failure data to identify trends and patterns and develop strategies to improve equipment reliability.
+ Lead Breakdown analysis and root cause analysis investigations to identify the underlying causes of equipment failures and develop effective corrective actions.
+ Develop and implement predictive maintenance strategies to proactively identify and address potential equipment failures.
+ Collaborate with the procurement team to ensure the availability of spare parts and necessary resources for maintenance activities.
+ Monitor and analyse key performance indicators (KPIs) related to equipment reliability and develop action plans to improve performance.
+ Provide technical guidance and support to the maintenance team, ensuring they have the necessary skills and knowledge to perform their duties effectively.
+ Stay updated with the latest advancements in reliability engineering practices and technologies, and recommend their implementation where appropriateEffectively liaise with all stakeholders, Operations teams including the Business area manager and line manager, procurement, master shopper, Maintenance planner, Business development and engineering teams and external stakeholders including equipment manufacturers.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Strong operational & manufacturing leadership experience in CPG industry with experience in 5s, LEAN, 6 sigma tools and concepts, Safety & GMP standards.
+ An Engineer with a strong financial & business acumen, project management skills and Knowledge of industrial maintenance and manufacturing equipment, PM (Progressive Maintenance) expertise, Spare parts management, SAP PM module end user knowledge, Technology & Engineering automation basics.
+ Excellent communication (verbal & written), coaching, and leadership skills in a team-based environment. Demonstrated abilities in Analytics, problem solving and team building.
+ Strong people management skills with the ability to drive change.
**More about this role**
**What you need to know about this position:**
+ The production is highly automated from material handling through manufacturing processes to packaging. Engineering experience from corresponding industries is beneficial.
+ You will be reporting to the senior maintenance manager but working closely with the plant leadership team to achieve the production targets.
+ You will be in a team of maintenance managers covering the site, supported by a central maintenance planner.
+ Day based role i.e 8am - 5 pm.
**What extra ingredients you will bring:**
+ Strong drive to develop and improve.
**Relocation Support Available?**
No Relocation support available
**Business Unit Summary**
**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**
**_Our people make all the difference in our succes_**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Excited to grow your career?**
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**
**Job Type**
Regular
Manufacturing support
Manufacturing
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
This advertiser has chosen not to accept applicants from your region.
3
Software Developer
Mulhuddart, Leinster
IBM
Posted today
Job Viewed
Job Description
**Introduction**
We are seeking a Cloud developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers. The ideal candidate will have knowledge of cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have good coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills. A successful individual for this role should possess:
* Knowledge of cloud technologies including networking and security
* A background in using development tools such as Git, VS Code etc.
* Analytical and problem solving experience, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Knowledge of applying Cloud Engineering practices to enable Continuous Delivery
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Technical knowledge in building, deploying and running applications in a Cloud environment such as AWS
* Proficiency with Kubernetes/OpenShift and container orchestration
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
**Preferred technical and professional experience**
* 1+ years experience in cloud engineering
* Knowledge of agile development methodologies and tools
* Knowledge of GitOps workflows using FluxCD/ArgoCD
* Development skills in Golang/Python to deliver robust scalable solutions.
* Knowledge of terraform to provision and manage infrastructure
* Good scripting experience, e.g. bash.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
We are seeking a Cloud developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers. The ideal candidate will have knowledge of cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have good coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills. A successful individual for this role should possess:
* Knowledge of cloud technologies including networking and security
* A background in using development tools such as Git, VS Code etc.
* Analytical and problem solving experience, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Knowledge of applying Cloud Engineering practices to enable Continuous Delivery
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Technical knowledge in building, deploying and running applications in a Cloud environment such as AWS
* Proficiency with Kubernetes/OpenShift and container orchestration
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
**Preferred technical and professional experience**
* 1+ years experience in cloud engineering
* Knowledge of agile development methodologies and tools
* Knowledge of GitOps workflows using FluxCD/ArgoCD
* Development skills in Golang/Python to deliver robust scalable solutions.
* Knowledge of terraform to provision and manage infrastructure
* Good scripting experience, e.g. bash.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
4
Senior Software Developer
Mulhuddart, Leinster
IBM
Posted today
Job Viewed
Job Description
**Introduction**
We are seeking a skilled Senior Cloud Developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers? The ideal candidate will have experience in cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have strong coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills.
A successful individual for this role should possess:
* A strong understanding of cloud technologies including networking and security
* A strong technical background in using development tools such as Git, VS Code, make etc.
* Strong analytical and problem solving expertise, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Experience in applying Cloud Engineering practices to enable Continuous Delivery.
* Ability to take ownership of tasks, proactively driving them to their completion.
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
* Experience in monitoring and alerting.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Technical expertise in building, deploying and running applications in a Cloud environment such as AWS, IBM cloud, Azure.
* Development skill in Golang to deliver robust, scalable solutions.
* Strong proficiency with Kubernetes/OpenShift and container orchestration.
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
* Strong scripting experience, e.g. bash.
* Ability to implement and maintain GitOps workflows using FluxCD/ArgoCD.
**Preferred technical and professional experience**
* 6+ years experience in cloud engineering.
* Proficient in agile development methodologies and tools.
* Experience in utilizing Helm charts for packaging and deploying containerized applications.
* Knowledge of terraform to provision and manage infrastructure.
* Experience leading teams in an agile environment.
* Experience in owning and driving business outcomes.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
We are seeking a skilled Senior Cloud Developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers? The ideal candidate will have experience in cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have strong coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills.
A successful individual for this role should possess:
* A strong understanding of cloud technologies including networking and security
* A strong technical background in using development tools such as Git, VS Code, make etc.
* Strong analytical and problem solving expertise, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Experience in applying Cloud Engineering practices to enable Continuous Delivery.
* Ability to take ownership of tasks, proactively driving them to their completion.
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
* Experience in monitoring and alerting.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Technical expertise in building, deploying and running applications in a Cloud environment such as AWS, IBM cloud, Azure.
* Development skill in Golang to deliver robust, scalable solutions.
* Strong proficiency with Kubernetes/OpenShift and container orchestration.
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
* Strong scripting experience, e.g. bash.
* Ability to implement and maintain GitOps workflows using FluxCD/ArgoCD.
**Preferred technical and professional experience**
* 6+ years experience in cloud engineering.
* Proficient in agile development methodologies and tools.
* Experience in utilizing Helm charts for packaging and deploying containerized applications.
* Knowledge of terraform to provision and manage infrastructure.
* Experience leading teams in an agile environment.
* Experience in owning and driving business outcomes.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
5
UX Researcher
Mulhuddart, Leinster
IBM
Posted 1 day ago
Job Viewed
Job Description
**Introduction**
A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Thomas J. Watson said it best: "Good design is good business." Design is an essential profession-an imperative thread-interwoven through the various functions and segments of the business. Design is a driver of improved outcomes, contributing to business value for our clients and for IBM. Our designers work to create experiences that work together, work the same, and work for our clients. IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers. We showcase ownership and autonomy throughout the design process and seek understanding of strategic objectives to create beautiful and functional products. At IBM you will be joining us in serving as a responsible technology innovator and a force for good in the world.
**Your role and responsibilities**
Imagine being part of a team that is passionate about turning UX Research into insights that drive product outcomes. As a User Experience Researcher in IBM Software, you will play a vital role in informing product decisions through user-centred research, driving business outcomes and elevating a product's overall value and user experience. We are seeking a UX Researcher to join our team of experienced UX Researchers working on our Maximo Application Suite product team. Maximo Application Suite is a market-leading platform that helps customers manage their important physical assets - like equipment, fleets and buildings - throughout their entire lifespan. It makes key tasks like maintenance, inspections, and ensuring reliability simpler and more effective. Maximo Application Suite is part of the broader Asset Lifecycle Management organisation, which builds software products to help customers improve the availability, reliability and profitability of their assets by optimising the entire asset lifecycle.
If you are a talented UX researcher who strives to be the voice of the customer while delivering quality insights to cross-functional teams that drive product outcomes, we would love to hear from you.
Responsibilities:
*
Research Planning and Execution: In this role you will develop comprehensive research plans, execute user research studies utilizing a range of qualitative and quantitative methodologies (e.g., exploratory interviews, competitive analysis, concept testing, value proposition testing, feature prioritization research, usability testing), and will need to adapt research approaches to accommodate emerging project requirements and fast-paced timelines.
*
Data Analysis and Insight Development: A critical aspect of this job is the ability to collect, analyse, and interpret a range of data types to identify key findings, patterns, and insights so that they can deliver business value to the product team. You should be able to discover insights that are revealing, inspiring and actionable and craft them to be easy to understand, use and share. You should also communicate these insights effectively through compelling presentations and written reports that clearly deliver value to the business.
*
User Advocacy and Empathy: As a UX Researcher, you will need to serve as a passionate advocate for the user in team meetings, conversations and presentations, ensuring that user feedback, needs, and pain points are consistently prioritized and considered in product development decisions, and that the user's voice is amplified throughout the organization.
*
Cross-functional Collaboration, Alignment and Effective Communication: In this role you will need to foster and maintain collaborative relationships with diverse stakeholders, including designers, product managers, engineers, and executives, to ensure that user research insights are effectively integrated into product development decisions and that cross-functional teams are aligned on user-centric design strategies.
*
Staying Current with Industry Trends and Best Practices: As a UX Researcher, you will be expected to remain up to date with the latest developments in UX research methodologies, industry trends, and best practices, applying this knowledge to continually enhance research processes, deliverables, and the overall quality of user research insights. You will also be expected to build and maintain subject matter expertise in the field of Asset Lifecycle Management.
*
Growth and Feedback: Contribute to a positive critique and feedback culture within the UXR organization, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
PERFORMANCE MINDED
Our UX Research organization is looking for UX Researchers who have a strong focus on achieving high standards and consistently improving results. You should be actively seeking ways to optimize your performance in every aspect of a task or role by embracing a mindset dedicated to maximizing output and achieving excellence.
Key aspects of this performance-minded approach:
*
Goal-oriented: Setting clear, measurable goals and actively working towards achieving them.
*
Continuous improvement: Always looking for ways to refine processes and enhance performance, not settling for mediocrity.
*
Data-driven: Using metrics and feedback to identify areas for improvement and track progress.
*
Self-awareness: Understanding one's own strengths and weaknesses to focus on personal development.
*
Proactive: Taking initiative to identify potential problems and find solutions before they arise.
*
Adaptable: Being flexible and willing to adjust strategies as needed to achieve the best outcome.
**Required technical and professional expertise**
*
Experience: A minimum of 3+ years of experience in UX research or a related field, with a proven track record of conducting user research, analysing data, developing insights, and communicating findings and recommendations to stakeholders.
*
Research Skills:
*
Expertise in both qualitative and quantitative research methods, proficiency in data collection and analysis, and the ability to triangulate data from a combination of data sources to derive inspiring, revealing and actionable insights, identifying opportunities for product development.
*
Strong problem-solving and critical-thinking abilities, with a keen eye for detail.
*
Communication Skills:
*
Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including product stakeholders, designers, and engineers.
*
Ability to communicate complex research findings and recommendations to diverse stakeholders, using clear and concise language, and to tailor communication to meet the needs of different audiences.
*
Collaboration Skills:
*
Strong collaboration skills, with the ability to work across cross-functional teams, including product stakeholders, designers, and engineers.
*
Experience managing all stages of research design and implementation, including project planning, timelines, and resource allocation.
*
Technical Skills:
*
Proficiency in research tools, including Qualtrics (surveys), Respondent (recruiting), full-service recruiting services, quantitative recruiting services.
*
Hybrid Work:
*
Ability and willingness to work three days / week on-site in the IBM Dublin office in Mulhuddart
**Preferred technical and professional experience**
*
Education: A focus in any of the following: Anthropology, Sociology, Psychology, Information Science, Consumer Behaviour, Human-Computer Interaction (HCI), or a related field, with a demonstrated understanding of research methodologies.
*
Strong Analytical and Problem-Solving Abilities: Candidates with strong analytical and problem-solving skills, characterised by a meticulous attention to detail and a commitment to quality, are highly preferred.
*
Agile Methodology Experience: Experience working in highly agile/scrum environments, with the ability to adapt to rapid change and prioritize tasks effectively, is desirable.
*
Domain Expertise: Domain knowledge in the business-to-business software space, especially in Asset Lifecycle Management is desirable.
*
Ownership and Adaptability: The ability to work independently, manage multiple projects simultaneously, practice accountability and thrive in fast-paced, dynamic environments is highly preferred.
*
UX understanding: Solid understanding of UX principles, design thinking, and human-centered design processes is helpful.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Thomas J. Watson said it best: "Good design is good business." Design is an essential profession-an imperative thread-interwoven through the various functions and segments of the business. Design is a driver of improved outcomes, contributing to business value for our clients and for IBM. Our designers work to create experiences that work together, work the same, and work for our clients. IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers. We showcase ownership and autonomy throughout the design process and seek understanding of strategic objectives to create beautiful and functional products. At IBM you will be joining us in serving as a responsible technology innovator and a force for good in the world.
**Your role and responsibilities**
Imagine being part of a team that is passionate about turning UX Research into insights that drive product outcomes. As a User Experience Researcher in IBM Software, you will play a vital role in informing product decisions through user-centred research, driving business outcomes and elevating a product's overall value and user experience. We are seeking a UX Researcher to join our team of experienced UX Researchers working on our Maximo Application Suite product team. Maximo Application Suite is a market-leading platform that helps customers manage their important physical assets - like equipment, fleets and buildings - throughout their entire lifespan. It makes key tasks like maintenance, inspections, and ensuring reliability simpler and more effective. Maximo Application Suite is part of the broader Asset Lifecycle Management organisation, which builds software products to help customers improve the availability, reliability and profitability of their assets by optimising the entire asset lifecycle.
If you are a talented UX researcher who strives to be the voice of the customer while delivering quality insights to cross-functional teams that drive product outcomes, we would love to hear from you.
Responsibilities:
*
Research Planning and Execution: In this role you will develop comprehensive research plans, execute user research studies utilizing a range of qualitative and quantitative methodologies (e.g., exploratory interviews, competitive analysis, concept testing, value proposition testing, feature prioritization research, usability testing), and will need to adapt research approaches to accommodate emerging project requirements and fast-paced timelines.
*
Data Analysis and Insight Development: A critical aspect of this job is the ability to collect, analyse, and interpret a range of data types to identify key findings, patterns, and insights so that they can deliver business value to the product team. You should be able to discover insights that are revealing, inspiring and actionable and craft them to be easy to understand, use and share. You should also communicate these insights effectively through compelling presentations and written reports that clearly deliver value to the business.
*
User Advocacy and Empathy: As a UX Researcher, you will need to serve as a passionate advocate for the user in team meetings, conversations and presentations, ensuring that user feedback, needs, and pain points are consistently prioritized and considered in product development decisions, and that the user's voice is amplified throughout the organization.
*
Cross-functional Collaboration, Alignment and Effective Communication: In this role you will need to foster and maintain collaborative relationships with diverse stakeholders, including designers, product managers, engineers, and executives, to ensure that user research insights are effectively integrated into product development decisions and that cross-functional teams are aligned on user-centric design strategies.
*
Staying Current with Industry Trends and Best Practices: As a UX Researcher, you will be expected to remain up to date with the latest developments in UX research methodologies, industry trends, and best practices, applying this knowledge to continually enhance research processes, deliverables, and the overall quality of user research insights. You will also be expected to build and maintain subject matter expertise in the field of Asset Lifecycle Management.
*
Growth and Feedback: Contribute to a positive critique and feedback culture within the UXR organization, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
PERFORMANCE MINDED
Our UX Research organization is looking for UX Researchers who have a strong focus on achieving high standards and consistently improving results. You should be actively seeking ways to optimize your performance in every aspect of a task or role by embracing a mindset dedicated to maximizing output and achieving excellence.
Key aspects of this performance-minded approach:
*
Goal-oriented: Setting clear, measurable goals and actively working towards achieving them.
*
Continuous improvement: Always looking for ways to refine processes and enhance performance, not settling for mediocrity.
*
Data-driven: Using metrics and feedback to identify areas for improvement and track progress.
*
Self-awareness: Understanding one's own strengths and weaknesses to focus on personal development.
*
Proactive: Taking initiative to identify potential problems and find solutions before they arise.
*
Adaptable: Being flexible and willing to adjust strategies as needed to achieve the best outcome.
**Required technical and professional expertise**
*
Experience: A minimum of 3+ years of experience in UX research or a related field, with a proven track record of conducting user research, analysing data, developing insights, and communicating findings and recommendations to stakeholders.
*
Research Skills:
*
Expertise in both qualitative and quantitative research methods, proficiency in data collection and analysis, and the ability to triangulate data from a combination of data sources to derive inspiring, revealing and actionable insights, identifying opportunities for product development.
*
Strong problem-solving and critical-thinking abilities, with a keen eye for detail.
*
Communication Skills:
*
Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including product stakeholders, designers, and engineers.
*
Ability to communicate complex research findings and recommendations to diverse stakeholders, using clear and concise language, and to tailor communication to meet the needs of different audiences.
*
Collaboration Skills:
*
Strong collaboration skills, with the ability to work across cross-functional teams, including product stakeholders, designers, and engineers.
*
Experience managing all stages of research design and implementation, including project planning, timelines, and resource allocation.
*
Technical Skills:
*
Proficiency in research tools, including Qualtrics (surveys), Respondent (recruiting), full-service recruiting services, quantitative recruiting services.
*
Hybrid Work:
*
Ability and willingness to work three days / week on-site in the IBM Dublin office in Mulhuddart
**Preferred technical and professional experience**
*
Education: A focus in any of the following: Anthropology, Sociology, Psychology, Information Science, Consumer Behaviour, Human-Computer Interaction (HCI), or a related field, with a demonstrated understanding of research methodologies.
*
Strong Analytical and Problem-Solving Abilities: Candidates with strong analytical and problem-solving skills, characterised by a meticulous attention to detail and a commitment to quality, are highly preferred.
*
Agile Methodology Experience: Experience working in highly agile/scrum environments, with the ability to adapt to rapid change and prioritize tasks effectively, is desirable.
*
Domain Expertise: Domain knowledge in the business-to-business software space, especially in Asset Lifecycle Management is desirable.
*
Ownership and Adaptability: The ability to work independently, manage multiple projects simultaneously, practice accountability and thrive in fast-paced, dynamic environments is highly preferred.
*
UX understanding: Solid understanding of UX principles, design thinking, and human-centered design processes is helpful.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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6
Software developer
Mulhuddart, Leinster
IBM
Posted 1 day ago
Job Viewed
Job Description
**Introduction**
We are seeking a skilled Senior Cloud Developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers? The ideal candidate will have experience in cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have strong coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills.
A successful individual for this role should possess:
* An understanding of cloud technologies including networking and security
* A technical background in using development tools such as Git, VS Code, make etc.
* Analytical and problem solving expertise, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Experience in applying Cloud Engineering practices to enable Continuous Delivery.
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Development skill in Golang to deliver robust scalable solutions.
* Technical knowledge in building, deploying and running applications in a Cloud environment such as AWS
* Proficiency with Kubernetes/OpenShift and container orchestration
* Good scripting experience, e.g. bash
**Preferred technical and professional experience**
* 4+ years experience in cloud engineering
* Proficient in agile development methodologies and tools
* Experience in utilizing Helm charts for packaging and deploying containerized applications
* Knowledge of terraform to provision and manage infrastructure
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
* Knowledge of GitOps workflows using FluxCD/ArgoCD.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
We are seeking a skilled Senior Cloud Developer to join our IBM MQ Software as a Service development team. As part of our team, you will be responsible for building, testing and maintaining a SaaS service on a variety of hyperscalers? The ideal candidate will have experience in cloud technologies such as container orchestration, continuous integration, and deployment. You will be responsible for delivering new features into the service, maintaining and enhancing our continuous integration and deployment pipelines, and ensuring the smooth operation of our services. The role requires a good level of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.
The MQ SaaS team employs agile development practices with all team members actively engaged in the planning, development, testing and usability related tasks owned and delivered by their 'Delivery Team'. Preferred candidates will be enthusiastic, highly motivated team players who have cloud software skills/experience and demonstrate a genuine desire and aptitude to perform the multi-disciplinary activities inherent in a DevOps role. Knowledge of continuous delivery techniques is important to ensure the stability of a live service. Successful candidate will be proficient in Agile Delivery practices and passionate about delivering on team objectives and sprint goals. The work performed will have a high degree of technical content, is diverse and challenging yet always rewarding. If you love technology, a technical challenge, being part of a successful team and want to make a difference to how global business meets the demands of moving data around the world quickly, securely and reliably then MQ SaaS is for you.
**Your role and responsibilities**
Successful candidates will have strong coding skills and a desire to learn full stack development, including but not limited to Feature Development, Testing and Customer Support. Candidates should also be comfortable working as part of a global team and possess good verbal & written communication skills.
A successful individual for this role should possess:
* An understanding of cloud technologies including networking and security
* A technical background in using development tools such as Git, VS Code, make etc.
* Analytical and problem solving expertise, with the ability to investigate issues and apply fixes throughout the development lifecycle.
* Experience in applying Cloud Engineering practices to enable Continuous Delivery.
* Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
**Please note - This position requires working onsite a minimum of 3 days per week at our Dublin location
**Required technical and professional expertise**
* Development skill in Golang to deliver robust scalable solutions.
* Technical knowledge in building, deploying and running applications in a Cloud environment such as AWS
* Proficiency with Kubernetes/OpenShift and container orchestration
* Good scripting experience, e.g. bash
**Preferred technical and professional experience**
* 4+ years experience in cloud engineering
* Proficient in agile development methodologies and tools
* Experience in utilizing Helm charts for packaging and deploying containerized applications
* Knowledge of terraform to provision and manage infrastructure
* Familiarity with Docker, Istio, and other container technologies.
* Management of version control and collaboration using Git and GitHub.
* Knowledge of GitOps workflows using FluxCD/ArgoCD.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
7
Advisory Product Manager
Mulhuddart, Leinster
IBM
Posted 1 day ago
Job Viewed
Job Description
**Introduction**
At IBM, we're not just building technology-we're shaping the future. Our strategy is laser-focused on driving growth through our open hybrid cloud platform and cutting-edge AI. We're investing in the areas where we see the greatest potential for client impact and innovation, helping businesses around the world transform with speed and confidence. We're hiring and empowering teams to do their best work - and as we innovate, we do so responsibly. IBM is a global advocate for AI ethics, championing transparency, explainability, and trust in every system we build.
Join us and be part of a company where innovation meets integrity-and where your work can truly make a difference.
IBM is seeking an Advisory Product Manager to help drive the strategy and execution of our next-generation Content Services offerings, leveraging agentic AI to empower users to complete their work more quickly and easily than ever before. In this role, you will be the voice of the customer, identifying market opportunities and shaping the product roadmap to deliver innovative capabilities that delight our clients and drive business impact.
**Your role and responsibilities**
Join our amazing Content Services team and be part of a company where innovation meets integrity-and where your work can truly make a difference.
IBM is seeking a Product Manager to help drive the strategy and execution of our next-generation Content Services offerings, leveraging agentic AI to empower users to complete their work more quickly and easily than ever before. In this role, you will be the voice of the customer, identifying market opportunities and shaping the product roadmap to deliver innovative capabilities that delight our clients and drive business impact. The Content Services product management team is responsible for the platform that powers business-critical applications for organizations all around the world, across a variety of industries. These clients count on us to to help them centralize and manage their content - improving employee and customer experiences, securely accessing content where it's needed, meeting sophisticated compliance and regulatory requirements, all while providing modern, flexible deployment options.
Key Responsibilities
Customer-Centric Innovation: Identify customer needs and market opportunities through data analysis, direct customer interaction, and competitive research.
Strategic Vision: Provide strategic guidance to shape product vision and roadmap aligned with IBM's business goals.
Roadmap Ownership: Craft a product roadmap that balances short-term wins with long-term innovation.
Technical Collaboration: Partner with engineering to evaluate technical tradeoffs and build sophisticated, scalable capabilities.
Cross-Functional Leadership: Collaborate with UX designers, engineers, marketing, and sales to deliver cohesive, high-impact product experiences.
Customer Advocacy: Lead customer presentations and product demonstrations with clarity and confidence.
Define Success Metrics: Define and track KPIs to measure product success and inform future iterations.
Go-to-Market Strategy: Work closely with marketing to craft compelling narratives that enhance product understanding and brand visibility.
**Required technical and professional expertise**
Strong analytical skills with the ability to synthesize customer feedback and market data into actionable insights.
Excellent written and verbal communication skills.
Ability to lead cross-functional teams in a fast-paced, Agile environment.
**Preferred technical and professional experience**
MBA or equivalent experience in business strategy, software engineering, or related product lifecycle management.
Demonstrated product management experience, preferably in enterprise software or building 0-1 products.
Experience with cloud-native technologies such as Kubernetes, identity providers, and vector databases.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At IBM, we're not just building technology-we're shaping the future. Our strategy is laser-focused on driving growth through our open hybrid cloud platform and cutting-edge AI. We're investing in the areas where we see the greatest potential for client impact and innovation, helping businesses around the world transform with speed and confidence. We're hiring and empowering teams to do their best work - and as we innovate, we do so responsibly. IBM is a global advocate for AI ethics, championing transparency, explainability, and trust in every system we build.
Join us and be part of a company where innovation meets integrity-and where your work can truly make a difference.
IBM is seeking an Advisory Product Manager to help drive the strategy and execution of our next-generation Content Services offerings, leveraging agentic AI to empower users to complete their work more quickly and easily than ever before. In this role, you will be the voice of the customer, identifying market opportunities and shaping the product roadmap to deliver innovative capabilities that delight our clients and drive business impact.
**Your role and responsibilities**
Join our amazing Content Services team and be part of a company where innovation meets integrity-and where your work can truly make a difference.
IBM is seeking a Product Manager to help drive the strategy and execution of our next-generation Content Services offerings, leveraging agentic AI to empower users to complete their work more quickly and easily than ever before. In this role, you will be the voice of the customer, identifying market opportunities and shaping the product roadmap to deliver innovative capabilities that delight our clients and drive business impact. The Content Services product management team is responsible for the platform that powers business-critical applications for organizations all around the world, across a variety of industries. These clients count on us to to help them centralize and manage their content - improving employee and customer experiences, securely accessing content where it's needed, meeting sophisticated compliance and regulatory requirements, all while providing modern, flexible deployment options.
Key Responsibilities
Customer-Centric Innovation: Identify customer needs and market opportunities through data analysis, direct customer interaction, and competitive research.
Strategic Vision: Provide strategic guidance to shape product vision and roadmap aligned with IBM's business goals.
Roadmap Ownership: Craft a product roadmap that balances short-term wins with long-term innovation.
Technical Collaboration: Partner with engineering to evaluate technical tradeoffs and build sophisticated, scalable capabilities.
Cross-Functional Leadership: Collaborate with UX designers, engineers, marketing, and sales to deliver cohesive, high-impact product experiences.
Customer Advocacy: Lead customer presentations and product demonstrations with clarity and confidence.
Define Success Metrics: Define and track KPIs to measure product success and inform future iterations.
Go-to-Market Strategy: Work closely with marketing to craft compelling narratives that enhance product understanding and brand visibility.
**Required technical and professional expertise**
Strong analytical skills with the ability to synthesize customer feedback and market data into actionable insights.
Excellent written and verbal communication skills.
Ability to lead cross-functional teams in a fast-paced, Agile environment.
**Preferred technical and professional experience**
MBA or equivalent experience in business strategy, software engineering, or related product lifecycle management.
Demonstrated product management experience, preferably in enterprise software or building 0-1 products.
Experience with cloud-native technologies such as Kubernetes, identity providers, and vector databases.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
8
Senior CRO Manager
Clondalkin, Leinster
Quadient
Posted 2 days ago
Job Viewed
Job Description
**Connect with Quadient**
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
We are seeking for a customer-focused and highly analytical Sr Manager Customer Experience (CX) and Conversation Rate Optimization (CRO) to join our E-commerce team. The successful candidate will oversee the entire customer journey for E-commerce prospects and customers and ensure a seamless experience across all touchpoints. You'll have a busy diary and there's incredible potential for growth. The key skills and experience we are looking for include:
+ Define and implement E-commerce UX and CRO strategy to enhance the customer experience, drive growth in acquisition and retention and increase LTV across key markets.
+ Develop and implement strategies to improve performance and conversion rates across all e-commerce touch points performance (including a website, emails, ads).
+ Analyze data, customer feedback and user behavior to identify opportunities for improvement.
+ Create a A/B and MVT roadmap and conduct testing to optimize E-commerce assets performance and improve conversion rates.
+ Conduct customer surveys and gather insights to inform business decisions.
+ Collaborate with Marketing, RnD and IT teams to ensure a seamless customer journey.
+ Monitor and report on customer satisfaction metrics and KPIs.
**Your profile**
+ Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
+ Proven 7+ years' experience in CX and CRO, ideally in an B2B e-commerce setting.
+ Strong understanding of customer journey mapping and user experience (UX) principles.
+ Proficiency with CRO tools and platforms.
+ Strong understanding of customer segmentation, data analysis, and personalized marketing techniques.
+ Experience with CRM and E-commerce tools is a plus.
+ Strong analytical and problem-solving skills with the ability to interpret complex data and generate actionable insights.
+ Strong written and verbal communication skills.
Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Ready to lead the way? Apply now.
**Rewards & Benefits**
**Flexible Work** : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
**Endless Learning:** Access global opportunities for growth through our 24/7 online learning platform.
**Inclusive Community:** Join our Empowered Communities and engage in our Philanthropy program.
**Comprehensive Rewards:** Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
**Caring for Wellbeing** : Access our complimentary employee assistance program for mental health support.
**Smart Work at Quadient**
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.
**Be yourself at Quadient**
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at
_Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law._
**People. Connected.**
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
We are seeking for a customer-focused and highly analytical Sr Manager Customer Experience (CX) and Conversation Rate Optimization (CRO) to join our E-commerce team. The successful candidate will oversee the entire customer journey for E-commerce prospects and customers and ensure a seamless experience across all touchpoints. You'll have a busy diary and there's incredible potential for growth. The key skills and experience we are looking for include:
+ Define and implement E-commerce UX and CRO strategy to enhance the customer experience, drive growth in acquisition and retention and increase LTV across key markets.
+ Develop and implement strategies to improve performance and conversion rates across all e-commerce touch points performance (including a website, emails, ads).
+ Analyze data, customer feedback and user behavior to identify opportunities for improvement.
+ Create a A/B and MVT roadmap and conduct testing to optimize E-commerce assets performance and improve conversion rates.
+ Conduct customer surveys and gather insights to inform business decisions.
+ Collaborate with Marketing, RnD and IT teams to ensure a seamless customer journey.
+ Monitor and report on customer satisfaction metrics and KPIs.
**Your profile**
+ Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
+ Proven 7+ years' experience in CX and CRO, ideally in an B2B e-commerce setting.
+ Strong understanding of customer journey mapping and user experience (UX) principles.
+ Proficiency with CRO tools and platforms.
+ Strong understanding of customer segmentation, data analysis, and personalized marketing techniques.
+ Experience with CRM and E-commerce tools is a plus.
+ Strong analytical and problem-solving skills with the ability to interpret complex data and generate actionable insights.
+ Strong written and verbal communication skills.
Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Ready to lead the way? Apply now.
**Rewards & Benefits**
**Flexible Work** : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
**Endless Learning:** Access global opportunities for growth through our 24/7 online learning platform.
**Inclusive Community:** Join our Empowered Communities and engage in our Philanthropy program.
**Comprehensive Rewards:** Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
**Caring for Wellbeing** : Access our complimentary employee assistance program for mental health support.
**Smart Work at Quadient**
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.
**Be yourself at Quadient**
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at
_Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law._
**People. Connected.**
This advertiser has chosen not to accept applicants from your region.
9