76 Global Labeling Operations Manager jobs in Ireland

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Business KYC team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview**
The KYC Operations Change Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
**What you'll do**
+ Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives.
+ Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance).
+ Lead our key Change Management strategies, frameworks and governance forums globally.
+ Partner with our Compliance and business stakeholders to drive country level harmonisation of our country polices.
+ Take a lead in our global KYC policy modernisation efforts
+ Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation.
+ Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies managing directly the impact to the control environment.
+ Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes.
+ Assess and manage changes to the KYC control environment delivered though process, policy and technology change.
+ Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**What we'll need from you**
+ Extensive relevant experience.
+ Strong change manager.
+ Excellent communication skills.
+ Bachelor's degree/University degree or equivalent experience.
+ Master's degree preferred.
**What we can offer you**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-NS10
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**Job Family Group:**
Operations - Services
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**Job Family:**
Business KYC
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**Time Type:**
Full time
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**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Title:Operations Excellence Manager IRL Location:Castlebar/Drogheda Reporting To:Operations Lead IRL . Key Responsibilities: Process Improvement:Identify and implement process improvements to enhance efficiency, reduce waste, and improve quality. Methodology Application:Utilize methodologies like Lean, Six Sigma, and other continuous improvement techniques. Data Analysis:Analyze data to identify inefficiencies and opportunities for improvement. Stakeholder Engagement:Collaborate with cross-functional teams, leaders, and other stakeholders to implement successful changes and drive results. Training and Development:Develop and deliver training on new processes and methodologies to ensure adoption and sustainability. Performance Monitoring:Monitor and report on the performance of implemented changes and continuously improve processes based on data and feedback. Change Management:Facilitate change management processes to ensure successful implementation of new processes and systems. Hoshin/Strategy Deployment: Be able to facilitate top-down initiatives into defined projects across plant footprint, be able to train Plant Managers and CI Managers to cascade into their sites. Maintaining overall program, report writing and project tracking. Skills & Knowledge: Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies, as well as strong analytical, communication, and project management skills. Driving the right behaviours through a systematic approach setting our teams up for success. Education: A bachelors or masters degree in engineering, Operations Management, Business or a related field. Experience: Proven track record within Operational Excellence/Continuous Improvement role. Experience of leading/supporting PDCA, DMAIC Problem Solving, Project Management and facilitation of kaizen events. Multi-Color Corporation, Breaffy Road Business Park, Breaffy Road, Castlebar, Co. Mayo F23 CP49

What Youll Do Applied Materials have a high-level position opportunity for a recognized expert within the semiconductor or related industry. This Site Manager position will manage the Business of Field Service Operations (FSO) for our Ireland customer site, based in Leixlip, Co. Kildare. This Field Service manager role will put your highly specialized experience and talent to work at Applied Materials. You may be called upon to anticipate internal or external business challenges, as well as to recommend process and strategy improvements. Your input will help guide organisational strategy, and you will lead your team to achieve key milestones and objectives in this senior role. You will report to the FSO Senior Director / Ireland Country Manager. Key Responsibilities Direct and manage activities for customer site in Ireland, including people management, customer satisfaction, P&L, budget management. Drive a culture of safety and quality by setting clear processes, empowering safety ownership, and ensuring consistent use of systems across onboarding, training, operations, and continuous improvement. Establish a culture of business ownership and growth by expanding Applied market share, supporting BU and system sales, holding weekly cross-functional reviews, and implementing a multi-level engagement modelfrom site and ops managers to customer and salesto manage the business as one profitable, end-to-end unit Cultivate a leadership-driven, inclusive organisation by empowering all levelsfrom techs and CEs, support functions to managementto think critically, take initiative, and own outcomes. Develop a deep, diverse pipeline of future leaders, foster collaboration, and build strong team leads as the foundation for business growth, engagement, and customer success. Build strong, transparent partnerships with customer Fab leadership, coach Managers, sales and team leads on best practices, and establish the systems, ownership, and alignment needed for successful installs, ramps, and ongoing collaborationensuring Applied is the preferred strategic partner. Ensure continuous improvement and accountability by promoting KPI ownership at all levels, leveraging Power BI and SMART Analytics to boost skills, productivity, and digital transformation toward FY28 goals. Lead site revenue growth and margin improvement by expanding CSA and market share, reducing service costs, and meeting AOP/CMT targets through strategic planning and cross-functional alignment Youll need: Bachelors degree (or higher) in a relevant discipline 7 10 years plus of relevant experience Extensive and highly regarded expertise in semiconductor or related industry, Experience in strategic planning and business analytics. High level Customer Management experience Demonstrated ability to build, lead, inspire and motivate teams. Excellent interpersonal skills to communicate complex ideas, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of view Excellent knowledge of management methods and techniques Ability to set and sustain a culture of safety, quality, and productivity across all organizational levels. Process Improvement and strong decision-making skills Strong presentation and negotiation skills. What to expect: Leadership Impact: Youll play a key role in shaping a high-performing team leader layer, driving employee engagement, customer satisfaction, and business growth from the ground up. Operational Excellence: Expect to lead the implementation and tracking of site-wide KPIs, ensuring accountability and continuous improvement across all levels of the organization. Culture Building: Youll be instrumental in fostering a strong culture of safety, quality, productivity, and innovation. Digital Transformation: Youll champion the adoption of digital tools like Power BI and SMART Analytics to enhance team capabilities and support long-term productivity goals. Strategic Influence: This role positions you as a key driver of organizational transformation, with opportunities to shape future leadership and business direction. Skills: Management Team Leadership Customer Relationship Operational Management Strategic Management Change Management Benefits: Vehicle Allowance Performance Bonus Medical Aid / Health Care Pension Company Shares

**Senior Operations Manager - Stryker Tullagreen, Cork**
Due to significant growth, we are looking to hire a Senior Operations Manager to join our Stryker Tullagreen manufacturing site in Cork, in collaboration with our customers, we are mission driven to make healthcare better by providing innovative orthopaedic and spine implants which help to improve patient outcomes daily.
Here you will be a key member of the Site Leadership Team with responsibility for Site Strategy, Future Capacity Planning & the gate keeper for NPI's, PT's and MT's. This role will suit someone who puts people first, has a track record of developing top talent, has strong business acumen and an ability to understand technical manufacturing processes.
**What You will Do:**
+ Day-to-day effective management of production, ensuring products are produced in a timely and cost-effective manner.
+ Has demonstrated ability to lead teams to deliver a quality first culture, customer service, enabling growth, continuous improvement of products and processes and drive engagement of the operations teams, while ensuring alignment to Stryker Corporate and SGS requirements and standards.
+ Mentor to other Operations Managers.
+ Establish performance targets for the Business Unit(s), and monitor actual Business Unit performance against targets, taking appropriate and timely corrective action where negative trends begin to emerge.
+ Leadership of one or multiple high performing teams across units, provides guidance / direction to the operational and functional areas on site, fostering an environment of proactive and continuous improvement approach.
+ Mentors and coaches other Operations Managers
+ Ensure that sufficient processes are in place for capacity planning so the organisation's commitment to meets or exceeds customer requirements are met.
+ Sponsors an environment of Safety, Quality, People Development and CI within Stryker by working with business partners to define expected standards and the roles/responsibilities in the conservation of these standards.
+ Champions a positive employee environment by promoting open communication, engagement, and development of quality teams. Promotes a culture of inclusiveness, trust, flexibility, and teamwork.
+ Ensures effective processes in selection of competent talent and supports the development of future potential experts and leaders. Ensures effective training and performance management processes are in place and executed.
+ Sponsors and ensures engagement in all internal and external audit programmes such as Corporate, notified body & FDA audits.
+ Oversight and responsibility to ensure operation units maintains adherence to all KPI's (Safety, Quality, Service, Cost, and People Development). Continuously monitors and partakes in Local and global forums to assess opportunities for improvement.
+ With global alignment, ensures that necessary Capacity is in place across the network to meet our Customers' Demands.
+ Represent the Operations function in NPI launches, ensuring availability of resources and FG product to meet agreed launch plans.
+ Foster strong collaboration across all functions, has a strategic view in identifying alignment and developing strategies.
+ Contribute as a key member of SYK Site Management Team to develop and implement an operational execution plan for the site
+ Build a high trust and engagement culture within operations. Lead and demonstrate behaviors that drive engagement every day.
+ Build and develop talent within the function and site. Support and mentor other team members as required and participate in talent review process outside of own area
+ Ensure effective performance management, communications, and recognition within function.
+ Supporting and / or managing major CI Programs as required, which may include being involved at any or all phases of project / program from idea to execution phase.
+ Project manage the more complex improvement initiatives as required
+ Support Standardising approaches and practices across Operations Locally and Globally.
+ All other duties as required
**What You Need:**
+ At least 5 years manufacturing experience, preferably at production management level, within a team-based manufacturing environment (Medical Device background desirable but not essential).
+ Degree in Mechanical/Production Engineering or equivalent essential.
+ An excellent team player that can leverage the abilities of all personnel working within the business unit.
+ Competent in preparing business strategies and implementing action plans.
+ PC literate and strong knowledge of inventory systems, MRP and measurement tools essential.
+ Excellent presentation and communication skills are required.
+ Individual must be challenged by a team-based environment, which places high degree of emphasis on accountability for service levels, inventory management, standard cost, and expense control and quality/GMP compliance.
+ Strong leadership skills, persuasive but firm and decisive when necessary, and can demonstrate success in managing change, developing the team, and confronting performance issues (such experience in a unionized environment an advantage but not essential).
+ Competent in preparing business strategies and implementing action plans.
+ An excellent team player that can leverage the abilities of all personnel working within the business unit
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Overview:**
**Type:** Fixed-Term - 9 month contract
**Location** : Newbridge, Ireland
**Work Schedule** : Hybrid
**Reporting To:** Snr Manager, Procurement Operations
**Purpose**
The successful candidate will be responsible for driving Procurement strategies & capabilities and leading governance best practices and controls for Procurement policies, systems, and processes. Additional responsibilities include developing and implementing end-to-end integrated solutions including Procurement contract management and enabling through data and contracts; the successful rollout of Ariba Supply chain collaboration.
**Essential Duties and Responsibilities:**
+ Work with the offshore team and/or internal team to ensure Purchasing contract management (PCM) requests are being executed within the relevant SLA, identify other KPIs that should be used to drive operational efficiencies
+ Ensure adherence to SLAs with both internal and external teams
+ Identify & manage the implementation of continuous improvement initiatives within the purchasing contract management process
+ Establish operating policies and procedures for Procurement
+ Manage a documentation library of standard operating procedures. Identify gaps in documentation, creating missing documents, as needed.
+ Build strategic partnerships with key functions and stakeholders
+ Collaborate with IT, AP, Suppliers, Quality and Manufacturing to identify root causes and implement solutions for all issues, including those related to SAP IDOC errors, Ariba SCC transactions, and supplier claims.
+ Be subject matter expert for procurement master data and systems, including SAP, ServiceNow, Stibo, PowerBI
+ Represent the Procurement Operations function with the Business Units to partner with supply chain, sourcing on IBP and Supplier Forecast accuracy initiatives
+ Procurement scorecard: Identify KPI and performance management.
+ Create onboarding material for new joiners to include SOPs, FAQs etc.
+ Provide training to planners, sourcing team and other users where relevant
+ Identify new ways of working and changes to team structure that would benefit team productivity
+ Ensure compliance with all corporate policies, internal controls, business procedures as well as supplier and intercompany transactions
**Responsibilities:**
+ Bachelor's Degree or equivalent from an accredited university
+ Strong analytical skills
+ Ability to navigate and thrive in a multinational and matrix environment
+ Experience and proven ability to collaborate with cross-functional teams and drive changes, issue resolution, and improvements
+ Ability to define opportunities, collect data, establish facts, draw valid conclusions and implement solutions
+ Strong communication skills with internal stakeholders, external customers, and suppliers
+ Highly organized, great attention to detail, thorough, and critical thinking skills
+ Ability to meet deadlines, prioritize workload and work successfully in a fast-paced environment
+ Proficient in MS Office suite and experience working with ERP systems, SAP preferred.
+ Experience in working with business intelligence tools Power BI preferred etc.
+ Leading cross-functional projects
+ Management & development of team members
+ Minimum 5 years' experience in a similar role
**Qualifications:**
At KDP Ireland, you will find that:
+ We aspire to have the top talent within the industry and are committed to maintaining an extraordinarily brilliant, remarkably diverse, and decidedly engaged team.
+ We invest in the development and growth of our employees and promote continuous learning to enable progressive career tracks.
+ We offer a competitive salary and bonus structure, and excellent employee benefits including private medical care, pension contributions, and holiday entitlements for permanent employees.
+ We provide Global exposure - As a multi-national CPG with HQ offices in the USA and peers operating in five countries.
+ We have an active interest in the community - We run events throughout the year to support local charities, people & communities.
KDP Ireland is an equal opportunity employer and affirmatively seeks diversity in its workforce. KDP Ireland recruits qualified applicants and advances in employment its employees without regard to race, colour, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, or any other status protected by law.
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Overview: Type: Fixed-Term - 9 month contract Location: Newbridge, Ireland Work Schedule: Hybrid Reporting To: Snr Manager, Procurement Operations Purpose The successful candidate will be responsible for driving Procurement strategies & capabilities and leading governance best practices and controls for Procurement policies, systems, and processes. Additional responsibilities include developing and implementing end-to-end integrated solutions including Procurement contract management and enabling through data and contracts; the successful rollout of Ariba Supply chain collaboration. Essential Duties and Responsibilities: Work with the offshore team and/or internal team to ensure Purchasing contract management (PCM) requests are being executed within the relevant SLA, identify other KPIs that should be used to drive operational efficiencies Ensure adherence to SLAs with both internal and external teams Identify & manage the implementation of continuous improvement initiatives within the purchasing contract management process Establish operating policies and procedures for Procurement Manage a documentation library of standard operating procedures. Identify gaps in documentation, creating missing documents, as needed. Build strategic partnerships with key functions and stakeholders Collaborate with IT, AP, Suppliers, Quality and Manufacturing to identify root causes and implement solutions for all issues, including those related to SAP IDOC errors, Ariba SCC transactions, and supplier claims. Be subject matter expert for procurement master data and systems, including SAP, ServiceNow, Stibo, PowerBI Represent the Procurement Operations function with the Business Units to partner with supply chain, sourcing on IBP and Supplier Forecast accuracy initiatives Procurement scorecard: Identify KPI and performance management. Create onboarding material for new joiners to include SOPs, FAQs etc. Provide training to planners, sourcing team and other users where relevant Identify new ways of working and changes to team structure that would benefit team productivity Ensure compliance with all corporate policies, internal controls, business procedures as well as supplier and intercompany transactions Responsibilities: Bachelor's Degree or equivalent from an accredited university Strong analytical skills Ability to navigate and thrive in a multinational and matrix environment Experience and proven ability to collaborate with cross-functional teams and drive changes, issue resolution, and improvements Ability to define opportunities, collect data, establish facts, draw valid conclusions and implement solutions Strong communication skills with internal stakeholders, external customers, and suppliers Highly organized, great attention to detail, thorough, and critical thinking skills Ability to meet deadlines, prioritize workload and work successfully in a fast-paced environment Proficient in MS Office suite and experience working with ERP systems, SAP preferred. Experience in working with business intelligence tools Power BI preferred etc. Leading cross-functional projects Management & development of team members Minimum 5 years' experience in a similar role Qualifications: At KDP Ireland, you will find that: We aspire to have the top talent within the industry and are committed to maintaining an extraordinarily brilliant, remarkably diverse, and decidedly engaged team. We invest in the development and growth of our employees and promote continuous learning to enable progressive career tracks. We offer a competitive salary and bonus structure, and excellent employee benefits including private medical care, pension contributions, and holiday entitlements for permanent employees. We provide Global exposure - As a multi-national CPG with HQ offices in the USA and peers operating in five countries. We have an active interest in the community - We run events throughout the year to support local charities, people & communities. KDP Ireland is an equal opportunity employer and affirmatively seeks diversity in its workforce. KDP Ireland recruits qualified applicants and advances in employment its employees without regard to race, colour, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, or any other status protected by law. Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Job Title: Contractor - Client Operations & Service Delivery Manager (Operations, Support & Sprint Management) Location: Remote within Ireland (occasional Dublin office days) Type: Contract About Us We provide advanced SaaS solutions for the utilities and telecoms sectors, built on our Fusion platform. Fusion enables multi-channel sales, client delivery management, and high-quality customer experiences. We pride ourselves on delivering projects on time, managing client support with care, and continuously improving our platform. Were looking for a Client Operations & Service Delivery Manager to take ownership of our client delivery workflows, client support function, and sprint management for our Client Services team. This is a strategic role that ensures our clients receive exceptional delivery and ongoing service. The Role You will oversee three interconnected areas: Client Delivery Operations Managing end-to-end delivery processes, ensuring all client commitments are met and SLAs achieved. Support Function Management Overseeing the client support process through Jira Service Desk, driving resolution times, and ensuring escalation management. Sprint Management Leading the Client Services teams agile sprints in Jira, ensuring planned work is delivered on time and aligned to client priorities. Day-to-day support tickets will be handled by our frontline agents. Your role will remain strategic and coordination-focused, but youll be the point of escalation and process improvement leader. Key Responsibilities Client Delivery Operations Own the client delivery process for projects and change requests (CRs) in Fusion. Coordinate with Sales, Product, and Technical teams to ensure seamless handovers and execution. Track and report on delivery KPIs, SLAs, and milestone progress. Identify bottlenecks and implement process improvements. Support Management Oversee the support queue in Jira Service Desk, ensuring prioritisation and resolution targets are met. Act as the escalation point for critical or complex support cases. Analyse support trends to identify recurring issues and collaborate with Product to address them. Report on key support metrics (response times, resolution times, client satisfaction). Sprint Management Lead sprint planning, backlog refinement, and retrospectives for the Client Services team. Use Jira to track tasks, monitor progress, and remove blockers. Ensure change requests and client delivery tasks are correctly prioritised. Collaborate with stakeholders to balance sprint capacity with urgent client needs. Key Skills & Experience Proven experience in operations, service delivery, or support management within a SaaS or tech-driven environment. Strong organisational skills with the ability to manage multiple streams of work. Excellent stakeholder management skills, able to work with clients, internal teams, and executives. Experience with Jira (Software & Service Desk) and Confluence. Solid understanding of agile methodologies and sprint delivery. Confident in analysing data to make informed, process-driven decisions. Able to balance strategic oversight with a willingness to step in when needed. Nice to Have Familiarity with the utilities or telecoms sector. Understanding of the Fusion platform or similar sales/delivery platforms. Experience managing distributed teams. Why Join Us? Work on a market-leading platform used by high-profile clients. A role with significant influence over client satisfaction and operational efficiency. Collaborative, innovative culture with opportunities to shape processes and delivery methods. Tools that work for you: Jira, Confluence, and the Fusion platform. To be considered for this position apply today or call Vishnu Singh on . If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDSINGH

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 7 years of experience in operations and spend management in a corporate environment.
+ Experience in financial analysis in a customer service or contact center environment.
**Preferred qualifications:**
+ Bachelor's degree in Finance, Accounting, or a related field.
+ Experience in spreadsheets and other financial modeling tools.
+ Ability to work separately and as part of a team.
+ Excellent investigative and problem-solving skills.
+ Excellent stakeholder management skills.
+ Excellent communication skills.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
In this role, you will provide financial reporting and analysis on spend within gUP Operations. You will play a role in driving cost optimization, identifying trends, and supporting data-motivated decision-making.In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
**Responsibilities:**
+ Develop and maintain detailed financial reports on spending across gUP Operations.
+ Conduct analysis of spend data to identify cost drivers, outliers, and opportunities for optimization.
+ Collaborate with the leadership team to develop annual budgets.
+ Partner with the Operations team to understand their financial needs and provide insights to support their decision-making.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Summary:**
Integrations Ops is a versatile team that was formed to support new and complex product launches across primarily Reality Labs and Metaverse, but also Meta's Family of Apps, Threads, and other company initiatives. This team enables unique operational requirements of these products with operational efficiency in mind. The person who will join our team will be responsible for operational efficiency of our unique workflows ensuring high quality, efficiency and scalability while also supporting new product launches via identifying operational and policy risks, building systems and workflows to enable these new products to ensure a seamless user experience and regulatory compliance.
**Required Skills:**
Project Manager, Integrations Operations Responsibilities:
1. Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams
2. Experience of effectively communicating new concepts and ideas to a broad range of partners and stakeholders, on a regular basis
3. Analyze complex workflows and provide recommendations for process, policy, and system improvements to develop or improve scalable solutions, drive quality, accuracy and automation opportunities
4. Manage and improve day-to-day operations against quality and efficiency targets
5. Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations
6. Help create scalable policies and processes to solve complex business problems and ensure the safety of the community
7. Use critical thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
8. Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met
**Minimum Qualifications:**
Minimum Qualifications:
9. 6 years of experience working in an Operations, Technology, Project Management or equivalent team
10. Experience using data tools such as SQL, SAS, and data visualization (e.g. Tableau)
11. Track record of Data Analysis and Root Cause Analysis skills
12. Proven understanding of operational health, metrics and KPI management
13. Experience leading process and policy improvement projects across an evolving and cross-functional landscape
14. Experience working in, communicating with, and leading global cross-functional project teams
**Preferred Qualifications:**
Preferred Qualifications:
15. Bachelor's degree
16. Knowledge of other programming languages, e.g. Python, R and SQL
17. Experience in working with potentially graphic and objectionable content
18. Avid user of our platform and products
**Industry:** Internet